Location: Location in Nairobi

  • Office Administrator Internship

    Office Administrator Internship

    This position is responsible for keeping financial records updated, preparing reports and reconciling bank statements.
    Responsibilities

    Preparing the necessary quotations to the clients.
    Responding to requests from client requests via email or phone
    Prepare tender documents as required.
    Once the client sends an order, source for the relevant products requested.
    Prepare invoice and delivery note and any other relevant documentation.
    Manage the delivery personnel and ensure the delivery is made on time.
    Ensure all the invoices from Suppliers and delivery noted from clients are delivered back to the office and thereafter properly filled.
    Prepare and update the payment schedule and share with the Operations Manager.
    Ensure all statutory payments (NSSF, NHIF, KRA) are paid in time.
    Prepare the petty cash budget for the month and manage it.
    Ensure all receipts for cash purchases are filled.
    Ensure invoices are prepared for all the technical jobs done.
    Ensure the Cheque books are pre-signed for the major suppliers.
    Maintain the office in safe and clean condition

    Minimum Requirement

    1-2 years accounts experience
    Excellent analytical skills, logical approach to complex matters and ability of strategic thinking and planning
    Process- and result-oriented, problem solving, decision and execution focused
    Loyalty to company values, guiding principles, set policies and personal integrity
    Accuracy and attention to detail
    Well organized

  • Social Protection Advisor

    Social Protection Advisor

    Job Responsibilities

    Formulation of policies and programmes that will create a positive impact both at national and regional level.
    Provide strategic and technical support to the 8 countries within the region.
    Ensure social protection and accountability to affected population (AAP) across the organization’s operations in the region.
    Support efforts to integrate into the organization’s programmes accountability to affected populations (AAP) andsocial protection
    Apply a conflict sensitive or peace building approach as appropriate and support principled humanitarian access.
    Coordinate the regional bureaus’ efforts to support country offices with the practical implementation of various policies.
    Develop, nurture and sustain partnerships both locally and internationally
    Participate in and carry-out, as needed, the development, appraisal and supervision of social protection and jobs related activities supported by the organization, including analytical and operational work
    Respond to government and donor partners requests for action on project implementation issues and help to ensure timely and complete responses to those requests
    Support the day-to-day operational activities to the organizationprojects and programs in their unit
    Organize, lead and participate in missions to provide technical inputs and share global best practices with government counterparts, including improving the monitoring and evaluation of project activities.
    Participate in developing reports and program evaluations as relevant.
    Contribute to cross-sectoral work, collaborating with other initiatives in social protection.

    Qualifications Required

    Advanced degree (MA or PHD) in one of the following disciplines: social sciences, international development, development economics or another related field like international relations, human rights, and political science or humanitarian studies.
    7 years solid progressive experience preferably in humanitarian setting.
    The candidate must be willing to travel extensively.
    Knowledge of French is desirable.
    Partnership Development experience
    Regional experience will be an added advantage.

    Personal Qualities

    Strong technical leadership traits
    Understanding of government policy design and development
    Must be a strong change agent

  • Sales Representative

    Sales Representative

    Job Description

    Segment planning and direct sales with a view to attain the figures targeted for revenue.
    Liaise with Management in drawing up a clear sales road map for the Region.
    Move around the given region to deliver products.
    Develop potential volume of distributors.
    Debt Collections from credit accounts.
    Pick up market development trends and opportunities.
    Maintain daily, weekly sales reports.
    Establish new business opportunities.
    Customer service; follow up on complains till they resolved and providing feedback.
    Assist in market research in the respective region.

    Qualifications;

    A Sales/Marketing degree, or a business-related degree from a recognized university with experience in sales, or diploma in sales or its equivalent will be considered.
    Must have a minimum 3 years practical experience in sales and marketing
    Experience working with multiple distributors in West Coast regions.
    Proven track record in meeting sales targets.
    Good selling skills
    Proficiency in sales reports
    Good presentation skills.
    Valid driver license.

  • Financial Consultant 

IT Software Consultant

    Financial Consultant IT Software Consultant

    Our client in the IT industry is searching for a highly motivated and self-driven candidates to fill in the following positions in their Nairobi Office;
    The Financial Consultant will be responsible for implementing and training clients on the Software solutions and providing ongoing technical support. The job holder should be capable of demonstrating hands on knowledge in information systems with skills in databases and operating systems.
    Principal Accountabilities:

    Providing consultancy and support for company’s financial solutions
    Maintaining good corporate relations through effective customer care and publicity of company products to achieve client satisfaction
    Carrying out duties assigned and maintain progress reports on ongoing assignments or projects
    Undertaking implementation and execution of projects
    Adding value to customers through the provision of solutions that can improve operations at their site
    Communicating and assisting clients relating to operational problems and queries
    Logging of incidents in an accurate and informative manner as and when they occur
    Escalating and reporting of out of line situations to the relevant supervisor
    Evaluating and rating each project
    Training both internal and external customers

    Qualifications, Experience and knowledge:

    A minimum of a degree in IT, Computer Science or a relevant field
    2 years’ experience in software implementation and customer support
    Formal training in accountancy would be an added advantage (CPA IV or ACCA IV)
    Strong communication, organizational, training and facilitation skills and should be willing to travel

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  • Technical Support Engineer-1 

Network Onsite Engineer

    Technical Support Engineer-1 Network Onsite Engineer

    Want to be part of our team?
    The Service Delivery Support Engineer (L2) operational through proactively identifying, investigating and resolving technical incidents and problems and to restore service to clients by managing incidents to resolution. Their primary objective is to ensure zero missed service level agreement conditions. The Service Delivery Support Engineer (L2) focuses on second line support for medium complexity incidents.
    What you’ll be doing
    Monitor infrastructure
    They ensure that assigned infrastructure at the client site is configured, installed, tested and operational. In this regard they will perform necessary checks, apply monitoring tools and respond to alerts. Where software is a component of the solution they will also take responsibility for ensuring that the software is installed and configured according to client requirements.
    Identify problems and errors
    The Service Delivery Support Engineer (L2) identifies problems and errors prior to or when they occur. He or she will log all such incidents in a timely manner with the required level of detail with all the necessary. They liaise with all stakeholders including client IT environments, vendors, carriers and Dimension Data colleagues to expedite diagnosis of errors and problems and to identify a resolution.
    Ensure resolution of incidents and requests
    They investigate second line support calls assigned to them and identify the root cause of incidents and problems. They ensure the efficient and comprehensive resolution of incidents and requests. This could involve ensuring that repairs are carried out by coordinating product requests and liaising with other team members. They will also report and escalate issues to 3rd party vendors if necessary. They take full ownership for managing the incident to resolution within the service level conditions.
    Where necessary, they escalate requests and exceptions to the 3nd line support team.
    They provide continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by Dimension Data procedures.
    Incident management
    When required they will take responsibility receiving calls and incidents at the services desk. They assist in analysing, assigning and escalating the support calls. They also provide telephonic support to clients where required.
    They update incidents with progress and resolution details.
    Shift management
    Service Delivery Support Engineer (L2) that work shifts will be required to follow the required handover procedures for shift changes to ensure service continuity. They complete and maintain any shift hand hover schedules.
    Behavioural skills
    Service Delivery Support Engineer (L2) that are required to strictly comply with all processes and procedures as prescribed by Dimension Data and the client when relevant.
    Service Delivery Support Engineer (L2) are also responsible for producing breach and other reports that are necessary for the correct operation of processes. They identify failures and short-comings in the current processes and escalate with recommendations.
    Their ability to communicate well and to capture all pertinent details when required will contribute to their success.
    What would make you a good fit for this role?
    Join our growing global team and accelerate your career with Dimension Data. Apply today.
    Diversity in Dimension Data
    Dimension Data is an equal opportunity employer with a global culture that embraces diversity. All qualified applicants will receive consideration for employment and will not be unfairly discriminated against on any arbitrary ground including race, colour, sex, religion, national origin, veteran status, disability, gender identity, sexual orientation, or other protected category
     

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  • IT Projects Manager

    IT Projects Manager

    Job Main role:
    Reporting to the CTO, in this role you’ll be responsible for the implementation of technology, directing the work of systems and business analysts, developers, support specialists and other computer-related workers. You should have experience and technical expertise, coupled with an understanding of business and management principles.
    Responsibilities

    Evaluating user needs and system functionality and ensuring that ICT facilities meet these needs;
    Planning, developing and implementing the ICT budget and obtaining competitive prices from suppliers to ensure cost effectiveness;
    Scheduling upgrades and security backups of hardware and software systems;
    Researching and installing new systems;
    Guaranteeing the smooth running of all ICT systems, including anti-virus software, print services and email provision;
    Ensuring that users adhere to software licensing laws;
    Providing secure access to the network for remote users;
    Securing data from internal and external attack;
    Offering users appropriate support and advice;
    Managing crisis situations, which may involve complex technical hardware or software problems;
    Mentoring and training new ICT support staff;
    Keeping up to date with the latest technologies.

    Essential Skills And Experience:

    5+ years of Experience in a similar role
    Degree in Computer Science /Information Technology or related is a must.
    ITIL Certification is an added advantage.
    Strong enterprise systems knowledge is a must.
    Experience with Service Transition and Change management best practices.
    Experience in Fintech, Banks, and telecommunication industries.
    Certified Service Management ITIL with solid experience in delivering outstanding customer service.
    Experience of training, performance management and staff development within teams
    Excellent people management skills and customer service manner
    Strong technical problem solving skills and experience.
    Ability to design and implement service improvement plans.
    Excellent verbal and written communication skills with internal and external stakeholders
    Experience with automation to support scalability and growth.

  • Research Associate, Precision Agriculture for Development

    Research Associate, Precision Agriculture for Development

    Job description
    Opportunity:
    Precision Agriculture for Development, Inc. (PAD) seeks a Kenya Research Manager to support PAD research, operations, and scale-up activities in Kenya and in the greater East Africa region by overseeing multiple research projects in collaboration with one or more key partner organizations.
    PAD was established with a keen eye towards rigorous evaluation and constant experimentation. Each of our programs and partnerships have a strong complement of research, ranging from large- and small-scale randomized controlled trials (RCTs) to A/B tests to pilot trials. Most of PAD’s research projects are led by Shawn Cole (Harvard Business School) and Michael Kremer (Harvard University). PAD’s research activities are also supported by affiliated researchers from other institutions and are overseen by PAD’s Boston-based Senior Researcher.
    Kenyan and East African citizens are strongly encouraged to apply.
    Responsibilities:
    The Kenya Research Manager will be responsible for the following main tasks:

    Work closely with PAD researchers and our partner organizations to identify, develop, and launch new research projects;
    Supervise from start to finish the implementation of various research projects in collaboration with our partners. This includes developing research designs and proposals, managing data collection activities, and conducting data cleaning and analysis;
    Ensure project adherence in the field to general research design, sample selection, data quality and security, and research protocols;
    Directly supervise project research staff (Research Associates, Field Staff), and lead training and onboarding of new/incoming project research staff;
    Maintain excellent relationship and communication with our partners to ensure the success of our projects.
    Develop and maintain work plans and timelines across projects to ensure optimal allocation of resources and meeting key deadlines on time;
    Keep the Kenya Country Director appraised of all developments on the projects in their portfolio, and serve as key link between partners, project staff, and PAD researchers;
    Support the dissemination of results via presentations and reports to our partners;
    Contribute to project financial management, including creation and monitoring of program budgets.

    Qualifications:
    Required Qualifications and Experience:

    A master’s degree in economics, agricultural economics, public policy, or a closely related field. Graduate level coursework in microeconomics, econometrics, and development economics is required.
    Strong technical understanding of economics and randomized evaluations.
    At least 2 years’ experience running or managing quantitative research projects focusing on impact evaluation.
    The candidate must be comfortable engaging with high level policy contacts (e.g. senior officials, senior staff from international organizations).
    Proficient in using Stata or R for data analysis.
    Strong writing and oral communication skills in English, with attention to detail and advanced writing and presentation skills.
    Ability to manage multiple projects and stakeholders. Strong self-motivation with skill in working under tight timelines.
    Strong leadership and relationship-building skills with experience managing staff.
    Willingness to travel both within Kenya and the East Africa region.

    Desired Qualifications and Experience:

    Proficient in using SurveyCTO or a similar program for survey design.
    Experience working on randomized evaluations.
    Experience working on agricultural programs.
    Previous work experience in Kenya or East African countries.

    Position details:
    Full timeStart date: April 1st at the latestLocation: Nairobi, Kenya (or Western Kenya, open to discussion) with frequent travel to Western Kenya and intermittent travel across East AfricaCompensation: commensurate with experience

  • Communication and Capacity Building Officer 

Partnership Officer

    Communication and Capacity Building Officer Partnership Officer

    ABOUT THE ROLE
    The position-holder is responsible for the implementation of the communication strategy of TJNA as well as the input in the development and lead in the implementation of a capacity building strategy to reinforce TJNA’s advocacy, mobilisation and growth.
    KEY RESPONSIBILITES

    Establish and maintain contacts with national and international media and develop champions of tax justice issues through person-to-person advocacy, provision of media briefing kits and other TJNA material.
    Manage the organisation’s website and social media channels.
    Identify and utilise opportunities for media engagements and organise in collaboration with the relevant officers and where necessary, with TJNA members.
    Propose media coverage plans for TJNA’s activities to create, enhance and perpetuate relationships with the identified media.
    To lead in integration of Information Technology and systems to improve efficiency and effectiveness of organization knowledge management.
    Prepare media advisories, press releases, speeches, talking points, presentations, and other visual aids as necessary to support messaging.
    Conceptualise, develop, and package materials for publication and publicity, such as newsletters, brochures, leaflets, videos with the relevant Policy Lead.
    Ensure TJNA produces content both in French and in English.
    Track news relating to tax and other development issues from print, broadcast, and social media, and identify opportunities for each issue.
    Monitor media coverage of TJNA’s work in and outside Africa and ensure key activities are captured and disseminated on TJNA’s digital platforms.
    Lead in the development and coordination a capacity building programme for staff and wider constituencies (Journalists, Parliamentarians, and CSO’s).
    Lead in the design, development and adaptation of high-quality tools and resources for capacity building within and outside TJNA.
    Initiate, develop and coordinate capacity building activities for TJNA’s secretariat staff members.
    Launch and carry out capacity building learning projects towards members of TJNA
    Keep abreast of developments in capacity building practice and recommend enhancements to TJNA’s efficiency and effectiveness.
    Share results and experiences of the Capacity Building Programme with relevant constituencies.

    KEY ACCOUNTABILITY AREAS

    Communications
    Capacity Building
    Programme Reporting

    PROFESSIONAL QUALIFICATIONS

    Degree or equivalence in journalism, development communication, political science or other related field.
    Postgraduate qualification would be an added advantage

    REQUIRED COMPETENCIES & EXPERIENCE

    At least 3 years of experience in communications and media work, preferably with a an NGO or CSO working at regional level
    An understanding of Tax issues and how various social, economic and political issues interact.
    Ability to work on own initiative to build on and develop the job, combined with the ability to work effectively as part of a team.
    Good interpersonal and communications skills.
    Good writing skills- able to write press releases, letters to the editor, country briefs, etc.
    Proven IT skills.
    Ability to design effective communication products, lead formulation of communication messages and strategies.
    Ability to develop relationships with the media, other civil society organizations, and networks.
    Proven ability to communicate and work in both English and French is a must.
    Good program management skills.
    Highly organized, with good attention to detail and developed ability to prioritize multiple tasks to meet tight deadlines and organize work. Proven experience of using MS office application (Word, Excel, Access and PowerPoint) and desktop publishing software.

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  • East Africa Communications Coordinator

    East Africa Communications Coordinator

    Job description
    Educate! is looking for a collaborative and detail-oriented team player with sharp communications skills to join our high growth non-profit social enterprise at a pivotal moment. As East Africa Communications Coordinator, you will pioneer this new role, serving as an indispensable player in executing Educate!’s government and stakeholder engagement strategies in Uganda, Rwanda, and Kenya. You will use your excellent writing skills to engage key audiences and your collaborative work style to manage priorities across country teams. This role serves to directly elevate Educate!’s in-country visibility so that we can work towards integrating our model into national education systems, enabling us to achieve our Vision for 2024 of reaching four million students across Africa each year.
    As the East Africa Communications Coordinator, you will support the Communications Associate by executing Educate!’s communication strategies, collaborating on marketing and event promotion, ensuring brand and messaging consistency across three countries, and supporting with relationship management. This position is great for an ambitious individual excited to learn communications best practices and to build a meaningful career in the nonprofit sector by learning the ins and outs of a first-class organization like Educate!. The role is part of our passionate, overachieving External Relations team based in the United States and Uganda and works closely with our National Programs team in Uganda and Rwanda. The position may be based in Nairobi, Kampala, or Kigali, with a preference for Nairobi.
    Performance Objectives

    Execute East Africa Communications Strategies (40%)
    Produce content strategically tied to Educate!’s key messages that will keep our East African stakeholders informed and engaged,
    Measure and monitor audience engagement and make recommendations to optimize impact
    Work across departments to gather compelling stories and statistics that demonstrate Educate! as the leader in skills-based education.
    Stakeholder Engagement Support (30%)
    Support with the design and implementation of relationship management processes in Salesforce and maintain the database so that engagement activities are captured and easily shared with, and accessed by, each country team
    Support team in engagement activities, which might include drafting emails, conducting research, and on-site visits.
    Marketing and Event Promotion (20%)
    Create eye-catching, audience-targeted marketing materials that position Educate! as a leader in skills-based secondary education in Africa.
    Support with event promotional campaigns to increase awareness of, and attendance to, Educate! sponsored events.
    Brand Guardianship and Messaging Alignment (10%)
    Be our first line of defense to ensure that branding and messaging to government is aligned with Educate!’s core messaging and branding standards.
    Become an expert in Educate!’s East African communications standards and review content produced by the US team to ensure our relationships in Uganda, Rwanda, and Kenya are represented appropriately.

    Qualifications
    We’re looking for a writing enthusiast who thrives in a collaborative work environment and seizes any opportunity to engage our primary audiences in compelling ways. This person should have a minimum of 1-2 years of experience with a Bachelor’s degree in a relevant field. Graphic design and proficiency in Luganda, Kiswahili, and/or Ikinyarwanda is a plus. This person should fit our Five Cultural Tenets (see What is Educate! About? below); Learn more by looking at Educate!’s culture deck here.
    Terms

    This position can be based out of our office in Nairobi, Kampala, or Kigali with a preference for Nairobi
    Compensation will be competitive for the social enterprise sector and commensurate with experience
    Benefits include health insurance and a generous vacation policy

    The application deadline will be rolling, with the priority deadline being February 28, 2018.
    Why You Will Brag About Working At Educate!
    We’ve got the impact.Educate! is designed for scale. We expanded 10x since 2014, going from 54 to almost 600 schools served today in Uganda and Rwanda. We carefully measure our outcomes, and — here’s the best part — we are maintaining quality at scale.We believe in local leadership — 96% of our staff is African.Our model has gone nationwide in Uganda — Educate!’s model is now incorporated into the national curriculum and exams, impacting thousands more students than we can reach directly.Educate is a well-oiled learning machine. We built our model by methodically testing hundreds of assumptions and we are constantly experimenting, evaluating, and improving.We’re honored that luminaries and leaders like Oliver Wonekha, the Ugandan Ambassador to the US, and Ann Veneman, a former US Secretary of Agriculture and head of Unicef, believe in us enough to have joined our advisory board.

  • Business Analyst 

Communications Officer 

IT Internship 

Surveillance Officer 

Systems Administrator 

Security Manager

    Business Analyst Communications Officer IT Internship Surveillance Officer Systems Administrator Security Manager

    In line with this mandate, the NSE is seeking to recruit a highly competent individual to fill the position of Business Analyst
    Overall Purpose
    The Business analyst’s primary objective will be to conduct research to enable the NSE make informed decisions and identify opportunities for successful implementation of the Strategy.
    Responsibilities

    Conducting required research, market and data analysis, competitive benchmarking, and data gathering relevant to NSE and clients;
    Compile and present relevant data for use by the NSE;
    Ensuring projects/programs are delivered to specifications and within the set timelines;
    Provide input to project teams on how to approach a specific engagement and solve challenges during delivery;
    Undertaking project/program reviews and, consultatively, proposing solutions to problems;
    Supporting the monitoring of divisional tactical plans; and
    Preparing economic briefs and departmental presentations.

    Qualifications

    Relevant Bachelor’s Degree.
    Possession of a post graduate diploma or professional qualifications such as CPA, CFA, actuarial, CAIA or equivalent will be an added advantage.
    Minimum 2 years’ work experience.
    Computer literate.
    High level of interest in and knowledge of the capital markets.
    Excellent communication skills.
    Good research and analytical skills.
    Ability to prioritize;
    Be proactive.

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