Location: Location in Nairobi

  • Sales Agent

    Sales Agent

    Job Description
    Principal Accountabilities

    Selling development property for clients on commission basis
    Understanding property development listings to become familiar with properties for sale
    Accompanying prospects to property sites, quotes purchase price, describing features and discussing conditions of sale or terms of lease
    Managing booking process with entails filling a reservation form and collecting clients’ deposits
    Liaising between buyer and seller lawyers to get sale agreement signed
    Managing any buyer queries during the development construction period

    Key Qualifications and Experience

    Degree/Diploma or a certificate in related course.
     At least 1 – 2 years’ experience
    Experienced marketers in Real Estate will be an added advantage
    Have strong communication skills and negotiating skills
    Ability to work under minimum supervision
    Someone who can demonstrate high levels of integrity, honesty
    Ability to enhance teamwork

  • Social Protection Advisor

    Social Protection Advisor

    Job Responsibilities

    Formulation of policies and programmes that will create a positive impact both at national and regional level.
    Provide strategic and technical support to the 8 countries within the region.
    Ensure social protection and accountability to affected population (AAP) across the organization’s operations in the region.
    Support efforts to integrate into the organization’s programmes accountability to affected populations (AAP) andsocial protection
    Apply a conflict sensitive or peace building approach as appropriate and support principled humanitarian access.
    Coordinate the regional bureaus’ efforts to support country offices with the practical implementation of various policies.
    Develop, nurture and sustain partnerships both locally and internationally
    Participate in and carry-out, as needed, the development, appraisal and supervision of social protection and jobs related activities supported by the organization, including analytical and operational work
    Respond to government and donor partners requests for action on project implementation issues and help to ensure timely and complete responses to those requests
    Support the day-to-day operational activities to the organizationprojects and programs in their unit
    Organize, lead and participate in missions to provide technical inputs and share global best practices with government counterparts, including improving the monitoring and evaluation of project activities.
    Participate in developing reports and program evaluations as relevant.
    Contribute to cross-sectoral work, collaborating with other initiatives in social protection.

    Qualifications Required

    Advanced degree (MA or PHD) in one of the following disciplines: social sciences, international development, development economics or another related field like international relations, human rights, and political science or humanitarian studies.
    7 years solid progressive experience preferably in humanitarian setting.
    The candidate must be willing to travel extensively.
    Knowledge of French is desirable.
    Partnership Development experience
    Regional experience will be an added advantage.

    Personal Qualities

    Strong technical leadership traits
    Understanding of government policy design and development
    Must be a strong change agent

    Women candidates are encouraged to apply

  • Business Development Manager 

Supply Chain Operations

    Business Development Manager Supply Chain Operations

    An established international courier and logistics company is looking for a high-performing Business Development Manager to help them meet their customer acquisition and revenue growth targets by keeping the company competitive and innovative.
    Job Description
    The job holder will be responsible for maximizing sales team potential, crafting sales plans and directing the sales activities of the company to achieve sales objectives.
    Key Responsibilities:
    Sales Strategy and Planning

    Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence.
    Identify emerging markets and market shifts while being fully aware of new services and competition status.
    Co-ordinate sales action plans for individual sales people.
    Liaise with other company functions to ensure achievement of sales objectives.
    Assist with the development of sales presentations and proposals.
    Forecast annual, quarterly and monthly sales revenue.
    Analyse data to identify sales opportunities.
    Generate timely sales reports.

    Performance Management

    Develop and implement the overall performance management function among sales team, including the identification of appropriate performance criteria and measures that are aligned to organizational objectives.
    Design, implement and monitor performance appraisal tools and processes.
    Develop and monitor processes for addressing poor performance.
    Consult with management on development strategies including mentoring and training.
    Establish methods to reduce turnover related to poor performance among sales team.
    Analyse and reports supervisory performance results to the management team.

    Training

    Determine training needs among Sales Executives; observing sales encounters; studying sales results reports and conferring with management.
    Develop individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources
    Design quality sales training programs
    Schedule individual and team training plans on a regular basis
    Evaluate strengths and weaknesses to identify training needs.

    Key Requirements:

    Proven over 6 years’ B2B sales experience
    Experience in insurance sales will be an added advantage
    Experience in aggressive sales team performance management
    Excellent business acumen coupled with a business development track record.
    Natural communicator with excellent negotiation, persuasive, presentation and interpersonal skills.
    Highly driven with enthusiasm to meet initiate change and to cope under demanding pressure.
    Knowledge in analysing, designing, developing, implementing and evaluating performance management systems for a sales team.

    Qualities and skills:  This position requires an aggressive, self-motivated person who is passionate about sales and has a strong background in this. Self-driven individual with a keen eye for detail.

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  • Driver

    Driver

    MASTERCARD INTERNATIONAL
    MasterCard International was established in 1966 as a cooperative of US banks in order to create the basic infrastructure and governance to allow bank credit cards to be issued by individual banks with limited geographical reach but be accepted by merchants nationally and eventually globally.
    The MasterCard Labs for Financial Inclusion is the seventh in a series of MasterCard Innovation Hubs and it is also the first Lab in Africa and the first to focus exclusively on financial inclusion. With the support of the Bill and Melinda Gates Foundation, the Lab seeks to impact more than 100 million people by bringing together MasterCard’s innovation and global financial inclusion capabilities under one roof, combining these with local expertise and insight.
    The iHub, founded in 2010, is a globally-recognized organization that is deeply steeped in the local tech innovation culture. The iHub has been both the main catalyst for regional tech acceleration and a role model for tech hubs across emerging markets.
    They serve the tech community, by connecting organizations and people, building market relevant solutions and being ahead of the curve of innovation. Since its founding iHub has supported the creation of more than 100 start-ups, employed more than 1,000+ individuals, and reached more than 200,000 people through communications outreach. IHub strives to become the best African support system for ICT-focused tech entrepreneurs and individuals who aspire to tackle large-scale challenges by creating an environment of trust and experimentation that facilitates the growth of entrepreneurs and their companies with the acknowledgement that this is only possible with strong partnerships. IHub ensures it uses a culture of inclusivity to include those traditionally left out in society.
    The three agencies for the AIM Consortium or the DEPP Lab Consortium. The AIM Consortium has a combination of more than 50 years’ experience connecting organizations and people, building market relevant solutions and being ahead of the curve of innovation. Community connectedness is one of the Lab’s key advantages. We are able to convene a community around the issues of disaster, emergency preparedness and innovation. We continuously invigorate a vibrant community of innovators and entrepreneurs able to build globally competitive companies, while solving the myriad of problems present in Africa and across the developing world. We develop people by providing an environment that allows them to visibly grow in their technical and non-technical skills, and critically, act as a connector, allowing world captains in business and technology to meet with aspiring entrepreneurs fresh from high school.
    DEPP LAB PROJECT
    The DEPP Lab project is a twenty-two (22) months project being implemented by the AIM-DEPP Lab Consortium whose objective is to increase preparedness and resilience of disaster-prone communities in Garissa and Marsabit counties of Kenya by drawing on their deep knowledge of pastoralist communities.
    The Consortium will undertake activities to meet the objective by utilizing the Consortium members’ in house experience in managing labs and proven innovation methodology. The project will build up communities’ capacities to identify and evaluate the risks related to natural disasters and innovative mitigation measures to address these gaps.
    The Consortium will identify and reinforce existing disaster coping mechanisms and refine new contingency measures emerging from the target communities. The Consortium will also ensure participation of rural communities at the village level rather than focus on urban issues, as an innovation labs need to.
    POSITION SUMMARY
    Under the direct supervision of the Senior Operations Officer, the Driver will be responsible for supporting all logistics processes, including purchasing, warehousing, communications and transport, as well as the related administrative procedures, for Adeso operations.
    POSITION PURPOSE

    To carry out the necessary daily and weekly check-ups as specified in program transport or vehicle policy.
    To provide day-to-day logistics and administrative support such as supporting finance on banking matters, photocopying, filing and other related activities, as may be required.
    To ensure correct loading of the vehicle, considering the maximum loading capacity, proper distribution and securing of the load.
    To undertake general finance related duties and assist the Logistics team in the processing of payment

    SPECIFIC ROLES AND RESPONSIBILITIES

    To support staff movements as may be required and in close liaison with the Senior Operations Officer and to manage movement schedules.
    To run errands including collection and delivery of mail, official documents, visas, etc.
    To keep the vehicle assigned to him/her clean and road-worthy.
    To refuel the vehicle whenever necessary or when the level gets below half of the tank capacity.
    To ensure the safe parking, whenever possible in an Adeso compound, of the vehicle at night, during breaks and when it is not in use.
    To verify the presence at all time in the car of the vehicle log book, discharge of responsibility forms, the tools and spare parts as mentioned and signed for by him/her in the log book, a complete first aid kit and spare tires in good condition.
    To ensure that H&S standards relating to transport and vehicle management are adhered to at all times.
    LOGISTICS SUPPORT

    To support the Logistics team with obtaining the quotations and other related documentation.
    To undertaking program related duties such as organizing workshops, booking workshop venues, booking staff accommodation, etc. in line with Adeso financial and logistics procedures, H&S Standards and values to cost-effectiveness.
    To carry out logistics duties relating to stores, loading and offloading of the vehicle considering the maximum capacity, distribution, etc.
    To provide timely information of vehicle maintenance and to ensure that repairs are done on time at all times; carry out routine checks of oil, water and battery fluids and to ensure that vehicles are road worthy and mechanically sound.
    To ensure that all the necessary documents are available and up to date in the vehicle (insurance, Adeso
    Vehicle log Book, tool kit, spare parts, spare tires, first aid kit and fire extinguisher)
    To be aware of radio procedures and operations.
    To be aware at all times of the security guidelines for the related journey.
    To ensure that vehicles are prepared for all official journeys. To conform to Adeso’s safety guidelines when driving vehicles.
    Before any journey is undertaken to ensure that all persons aboard the vehicle understand the radio operations and understand the security guidelines for the related journey.
    Is responsible for the H&S of the passengers and ensure that seat belts are used at all times.
    To adhere to Adeso’s rules and regulations governing the management of fleets (report any misuse, accident and/or damage involving Adeso vehicles; drive at Adeso speed limit of 80 Km/Hour and drive with consideration for safety of passengers; correctly maintain the vehicle with details of each journey; refuel the vehicle whenever it is necessary, or when the level gets below half tank; keep vehicle assigned to him/her clean and road worthy; parking the vehicle in secure and safe places at all times).
    MECHANICAL

    To immediately report any technical failure or damage and need for maintenance to the appropriate member of staff, and to note details in the vehicle log book.
    To keep track of the scheduled service time of the vehicle, in order to make sure that servicing is performed in time.
    To accurately fill in the vehicle log book after performing service checks and/or repair activities to the vehicles.
    To understand the correct way in operating the vehicle winch.

    SKILLS AND QUALIFICATIONS
    ESSENTIAL

    A valid Kenyan driving license.
    Knowledge of road safety and car maintenance.
    Ability to drive a range of vehicles and having related valid and clean driving permit.
    At least five (5) years of experience as a professional driver.
    Knowledge of basic mechanics and workings of vehicles.
    Good communication skills and organizational skills.
    Ability to represent Adeso to visitors and knowledge of Adeso and its work.
    Ability to manage own time and oversee basic processes.
    Ability to work as part of the team

    OTHER

    Commitment to Adeso’s philosophy, aims and policies (especially gender relations).
    Uphold Adeso Values at all times.
    Robust energy and interpersonal skills at high level.
    Working at community level and with NGOs.
    Proactive and risk mitigation drive.
    Self-confidence, maturity and ability to co-operate with a wide variety of people.
    Ability to work on own initiative, under pressure and to meet deadlines.
    Personal commitment to working as reliable, honest, and trustworthy member of a team.
    Enthusiasm for good working practices and ability to analyze and improve systems.
    Tact/diplomacy.
    Ability to work effectively in a culturally diverse organization.
    Able to travel away from Nairobi for periods of 1-2 weeks.
    Willingness to travel and able to cope with difficult conditions.

  • Communications Manager

    Communications Manager

    The Communications Manager will lead the work of AFIDEP’s communications and policy engagement unit, overseeing the design and implementation of an innovative communications and policy-influencing strategy that will raise AFIDEP’s profile as a regional development policy institute and enhance the role of research evidence in development processes in Africa.
    Key Responsibilities

    Communications, Visibility and Profiling

    Design and oversee the implementation of AFIDEP’s communications and policy-influencing strategy;
    Oversee the development of a recognizable AFIDEP brand as a leading policy institute in promoting and enabling evidence uptake in development efforts in all sectors, and supporting evidence synthesis and use in three areas, namely: population change and sustainable development; reproductive, maternal, child and adolescent health; and transformative education and skills development.
    Identify and develop relationships with key media outlets to stimulate increased use of evidence in public policy debates;
    Disseminate evidence and encourage critical debate on development issues based on evidence.

    Partnerships and Resource Mobilisation

    Build and maintain collaborative partnerships with governments, academic institutions, research institution, implementing agencies and funders;
    Build relations with potential end users of evidence and other institutions that generate and promote use of research evidence;
    Contribute to AFIDEP’s fundraising plans through concept and proposal development.

    Capacity Strengthening

    Support internal and external capacity strengthening efforts aimed at improving the communication and utilisation of research evidence in decision-making in development efforts.

    Required Qualifications, Skills, Knowledge and Experience
    A Masters Degree in Communications/International Relations/Policy Studies with at least 5 years’ experience in policy research communication and advocacy in the development sector or a related field, including at least three years at an international level.
    Skills

    Excellent writing and technical editing skills, especially policy-oriented publications, media products
    Excellent presentation and public-speaking skills
    Technical skills in publications design, web design and management, and social media platforms
    Ability to negotiate and form credible relationships within organisation as well as with senior decision-makers in external institutions
    Skilled communicator, able to dialogue effectively with a wide range of audiences/constituencies and to represent the organisation with authority and credibility to the outside world, including the media
    Ability to convey technical arguments in clear and vivid prose.
    Proven skill in translating research and evidence into effective advocacy strategies that have achieved policy change at a national or international level.

    Knowledge

    Excellent understanding of public policymaking and legislative processes, and the role of research in these processes
    African context and how this influences decision-making in the areas of health, population and development
    Global developments in development policy, global health, among others
    Good knowledge of current issues and debates in development policy and international development politics

    Experience

    Experience in policy engagement and advocacy work;
    Experience in research communications and research evidence translation;
    Proven success in developing and delivering effective country, regional or international policy engagement strategies;
    Well-networked with a strong knowledge of regional and pan-African development and socio-economic issues;
    Competency in facilitating national and international advocacy activities.

    This position will be for a period of 2 years, with possibility of extension. A competitive remuneration package will be offered commensurate with qualifications and experience.

  • Strategic Information (SI) Officer

    Strategic Information (SI) Officer

    Reports to:** Strategic Information (SI) Advisor
    Purpose: Overall Job Function
    The Strategic Information Officer will primarily be responsible for supporting HIV-related data management at University of Maryland’s supported facilities in Kisii County.
    S/he will mentor site data clerks in management of patient records and information and report generation.
    S/he will be attached to a TA team and will be responsible for health facilities under that TA team.
    Duties & Responsibilities

    Routine data management including data collection, collation, analysis and reporting;
    Provide specialized training to facility and other partner staff in Health Information Systems including IQCare and other databases
    Provide IT Support and data analysis training to health facility staff with focus on use of IQCare
    Ensure that all national HIV related tools are available in supported facilities and health care workers are mentored to use them appropriately
    Support facility teams to ensure timely reporting
    Conduct data quality control/assurance activities
    Provide mentorship to site data clerks on HIV related M&E systems
    Manage project databases and generate reports for donor reporting and project management and
    Develop SQL queries and related activities

    Qualifications

    Bachelor’s degree in HMIS, IT/Computer Science/IS, Public Health Informatics, Statistics or Mathematics
    A minimum of three (3) years’ experience working with HIV data systems
    STATA/SPSS certification (optional)
    Strong analytical skills Advanced computer skills including advanced excel, MS access,

  • Country Director

    Country Director

    Overall Purpose/Broad Function:
    To lead the management of relations with the Government of Kenya and with other key local stakeholders, the work of the country team in developing, mobilizing resources for, managing, monitoring and reporting on NI-supported programs in Kenya, and to manage NI’s country operations including ongoing compliance with legal and financial regulations in the country.
    He/she ensures that the programs of NI Kenya are aligned effectively with both the priorities of the Government of Kenya and with NI’s priorities.
    Key Duties and Responsibilities:

    External Relations

    Collaboration: lead the external representation of NI at external meetings and on the process of building, maintaining and strengthening relationships with key stakeholders (including National and County Government, private sector, donors, NGOs, academia and communities), and seek opportunities for collaboration.
    Profiling: to enhance the profile of NI and its work in Kenya, in the region and globally.
    Positioning: to position NI with stakeholders as a key actor in nutrition and public health, including representation of NI on national (and as needed at international) conferences/fora and playing an active role on national level task forces and alliances.
    Influencing: to engage in policy advocacy both directly and/or in partnership with others so as to influence Government policies and investments by partners and donors.
    Coordinating: to ensure that NI programming activities are harmonized with those of others and facilitate government leadership and ownership in line with the Paris Principles.
    Opportunities: to identify opportunities for NI to leverage and mobilize additional resources to expand NI’s work.
    Stewarding: to ensure that staff of donors to NI (who are based in Kenya are kept well informed of progress on NI programs, and are appropriately recognized for their support.

    Planning and Program Development

    Lead the country team in:

    maintaining a thorough knowledge of the local landscape in terms of unmet national needs and opportunities for NI to have impact
    generating new ideas, initiatives and strategies to achieve additional impact

    Specifically in:

    Landscape analyses: consulting with key stakeholders, documenting needs, trends, relevant new developments and opportunities, and sharing knowledge with country, regional and HQ colleagues.
    Negotiating NI’s role: consulting with key stakeholders to define NI’s scope of work, and general arrangements for steering and oversight of planned programming activities.
    Innovation: encouraging innovation and entrepreneurial thinking in program development.
    Planning: developing and proposing costed country strategic, implementation, and annual operational plans which are informed by, and responsive to, needs and opportunities in the local landscape.
    Budgeting and Targets: propose country budgets and results targets on the basis of the costed plans.
    Documentation: ensure that all planned and expected programming activities, costs and results with timelines are recorded and maintained up to date in NI’s systems (contracts database; BOARD; SharePoint etc.

    Program Management

    Oversee the management of grant funded programming activities in Kenya: so as to achieve agreed results, program quality and disbursement targets within agreed timelines.
    In close consultation with relevant staff (including subject matter experts or other advisors) in Regional and HQ Office, lead, guide and oversee the work of the country team in:
    Developing enabling agreements: consulting with key stakeholders and collaborating partners to agree management arrangements for planned programming activities, including drafting Memoranda of Understanding or other documents that clarify the relative roles and expectations of NI and of other partners.
    Developing specifications for goods and services: drafting the scope of work, terms of reference and terms and conditions for invitations (including RFPs; RFQs etc.) to vendors (individuals, institutions or suppliers) to submit proposals to NI to provide goods and/or services needed for NI programming activities and for delivering required results.
    Identification of resources: identifying potential vendors with the capability and capacity to offer required goods and services.
    Procurement and selection: overseeing and managing the process of procurement and selection of vendors in compliance with NI’s Policies and Procedures, and in close consultation with collaborating partners.
    Negotiating agreements: negotiating agreement TORs and terms with vendors.
    Briefing and inception: ensuring that all vendors are appropriately briefed and that they clearly understand their specifications/TOR, reporting requirements, activities, process, deliverables, milestones and standards.
    Performance management: monitoring the performance of vendors against agreements and negotiating corrective actions by vendors as needed to ensure that deliverables, milestones and standards are met; assessing value for money obtained from vendors.
    Program Monitoring and Reporting: monitoring progress of activities against annual operating plans, and against results and disbursement targets; accounting for variances and taking action to correct them; preparing draft reports to donors or other stakeholders.
    Program Coordination and Steering: convening or participating in program progress review meetings with Government and other key stakeholders; advocating for corrective actions by key stakeholders; proposing and/or negotiating adjustments to project plans and budgets as a result of steering decisions.

    Financial Management:

    Financial resources: In close consultation with the Regional Finance Director, that the financial resources in the Kenya country office cost centre are properly managed in line with NI’s Delegation of Authorities and within overall approved budgets as well as Lead, guide and oversee the work of the country team in:
    Costing: preparing reliable costings for programming activities.
    Budgeting: developing reliable project and activity budgets based on programming costs.
    Financial management and tracking: managing all aspects of the contracts database, including maintaining and regularly updating expenditure forecasts for programming activities in the contracts database; setting and updating milestones etc.
    Variance analysis: accounting for variances and developing plans to correct them.
    Value for money: reviewing (and as needed reporting on) the value obtained from expenditures.

    Human Resource Management:

    Performance Management: In close consultation with the Regional and HQ Office, provide vision and leadership for MI staff and consultants, ensure the effective performance management of NI staff and consultants in line with NI procedures and local legislation.
    Specifically, this includes but is not limited to the following in relation to country team members:
    Developing job descriptions: in line with NI norms and standards.
    Approving work plans: in line with annual operational plans.
    Approving targets and expectations: in line with country results and disbursement targets and other deliverables and standards.
    Performance Assessment Reviews: conduct at least one annual review with each staff member who is managed directly by this position; and ensuring that each staff is appraised and provided with mentoring to help them improve performance.
    Fostering Learning: encourage, and help create opportunities for, staff to continue to develop professionally.
    Team building: establish work environment and culture that fosters team work.

    General operating environment

    Office space: Ensure that the NI office space and environment is appropriate for the number of NI staff in the Kenya Office; work within established parameters to ensure that NI office space meets country standards for a safe work environment.
    IT Systems: In liaison with Regional IT Officer, ensure country IT systems are functional and effectively supporting country operations.
    Safety and security: In liaison with the Regional Director and Global Security Focal Point, ensure safety and security procedures at the country office are in place and functioning.
    Supervisory Responsibilities:
    Direct supervision of Deputy Country Director, Finance Officer, Communications Officer

    Education/Professional Designations/Experience:

    Master’s degree from a recognized university in management, international development, public health, nutrition or related area.
    Additional post graduate certification in project or general management desirable.
    Certificate in research and/or monitoring and evaluation an added advantage.

    Experience

    At least 10 years’ experience in management of programs in public health or a related field essential, including managing finances and human resources, in progressively more leadership levels.
    At least 5 years’ experience in networking at a high level with international partners and country government, desirable.
    At least 3 years’ experience of working in Kenya, the sub-Saharan Africa region and internationally.
    Previous experience highly desirable as a Country Manager or Director or equivalent role in scope and responsibility for an international organization/NGO.

    Language Skills
    Fluent in English
    Travel Requirements
    Based in Nairobi, the position travels 30% of the time in country and internationally
    Other Specific Skill Requirements:

    Effective leadership and management skills
    Ability to build positive working relationships with government officials, other multi-lateral bodies and donor representatives
    Strong critical thinking and problem-solving skills
    Strong consultative and negotiation skills

  • Digital Marketing Executive 

Career Advisor 

Procurement Assistant

    Digital Marketing Executive Career Advisor Procurement Assistant

    Job Ref: ZU/10/25/42
    Key Responsibilities
    Reporting to the Deputy Registrar-Enrollment & Institutional Advancement, the position holder will, among other duties be responsible for:

    Develop and implement marketing plans for digital marketing.
    Develop content for digital marketing. Identify new avenues for digital marketing.
    Develop marketing campaigns to drive social media marketing.
    Ensure frequent, accurate and timely responses to enquiries made on the digital platforms.
    Record all the enquiries handled from the online platforms in the prescribed manner and form.
    Process admissions from digital platforms.
    Listen to customer and be able to clearly understand and meet their needs.
    Prepare marketing analytics and trend analysis on digital marketing.

    Qualifications, Skills and Experience

    Have at least a Bachelor’s Degree in IT, Graphic Design or Business from a recognized University;
    A creative person with skills in digital content development;
    Good marketing and customer Service skills;
    At least 1-year relevant experience in digital marketing;
    Advanced skills in MS Office (Excel, PowerPoint) and the internet;
    Excellent presentation and communication skills including fluency in written and spoken English;
    Basic skills in graphic design will be an added advantage;

    go to method of application »

  • Architect 

Construction Manager 

Residential Sales Manager

    Architect Construction Manager Residential Sales Manager

    Role Description
    We are looking for a right-brained Architect to perform all phases of architectural work including planning, designing and overseeing the construction. You will be involved in new building designs, extensions, alterations, restorations and conservations from the earliest stages right through to completion. The goal is to match client’s needs and to produce sustainable, functional and aesthetically pleasing designs.
    Responsibilities

    Control project from start to finish to ensure high quality, innovative and functional design
    Take the “brief” to identify clients’ needs and put together feasibility reports and design proposals
    Develop ideas keeping in mind client’s needs, building’s usage and environmental impact
    Produce detailed blueprints and make any necessary corrections
    Compile project specifications
    Keep within budgets and timelines
    Provide solutions that accommodate budgets without compromising quality
    Ensure that all works are carried out to specific standards, building codes, guidelines and regulations
    Make on site visits to check on project status and report on project
    Cooperate and liaise with construction professionals
    Follow architectural trends and advancements
    Communicate & co-ordinate project requirements with the project team and other involved parties
    Oversee planning and designing of the attractions and participate in supervising the construction.

    Requirements

    Bachelor’s degree in Architecture.
    5-7 years of working experience as an architect
    Strong portfolio to prove artistic skills
    Expert knowledge of building products, construction details and relevant rules, regulations and quality standards
    Excellent drawing skills and familiarity with design software (Adobe Photoshop, Sketch Up, 3d Studio VIZ or similar)
    Strong imagination and the ability to think and create in three dimensions
    Visual awareness and an eye for detail
    Communication and project management skills
    Experience managing projects
    Thorough understanding and knowledge of building codes, zoning regulations and approval process
    Is attuned to areas of structural, mechanical, electrical and site requirements and can effectively interpret process

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  • Relationship Manager – Platinum Banking 

Banking Branch Manager

    Relationship Manager – Platinum Banking Banking Branch Manager

    The Relationship Manager is primarily responsible for servicing and managing client relationships under Platinum Banking by engaging them, identifying their needs and providing them with the appropriate products, services and solutions from the entire range of Banking products.
    The Relationship Manager is responsible in driving profitable revenue and volume growth from their portfolio with a focus on new acquisition, deepening of existing customer relationships and cross sell thereby increasing customer share of wallet with the Bank.
    Main Accountabilities & Approximate Time Splits %
    1. Relationship Management & Customer Service (45%)

    Provide HNW clients with personalized service so as to develop close relationships, achieve maximum profitable contribution for the client and the bank, and build client loyalty.
    Identify financial and non-financial requirements of UHNW clients by conducting financial needs analysis
    Ensure clients are aware of all the Privileges & Solutions offered under Platinum Banking
    Ensure clients are aware of all financial services offered by the bank
    Use systems effectively for customer contact management, sales and service activity
    Ensure delivery of service promise and practice brand values
    Minimize client attrition
    Ensure set Complaint Management processes are followed and TATs are met

    2. Business Development (45%)

    Source New Business from Platinum clients through referrals, marketing activities and personal contacts
    Develop the Platinum banking customer base and expand the unit’s business growth through marketing of the platinum banking products and services.
    Enhance Platinum Banking sales/ revenues and promote cross selling of bank products to all existing clients
    Achieve Revenue goals , Sales and Portfolio growth targets across a range of products and services
    Achieve Product Holding per customer growth targets
    Ensuring revenue growth through customer acquisition, new need identification, product cross-sell and re-engineering increased product usage for existing clients.
    Participate in Corporate Bank, SME and Institutional Bank customer calls for marketing initiatives.
    Offer guidance to direct report/reportees through mentorship.
    Develop training programs for direct reports and conduct branch product trainings
    Complete training programs allocated in line with your Role

    3. Controls 10%

    Ensure that the target market selection criterion is adhered to and that we are in full compliance with Know Your Customer (KYC) and Anti Money Laundering (AML) requirements.
    Strong responsibility for ethical selling to customers with complete disclosure about products and services
    Ensure Portfolio allocated is closely monitored and actions recommended are diligently executed
    Ensure required approvals are obtained before authorizing payments
    Monitor overdrawn accounts/ overdue loans or card payments and follow up for clients to regularize
    Ensure accounts are not overdrawn without authorization
    Adhere to set processes and procedures

    Qualifications:

    Bachelor’s degree in a business related field
    Master’s Degree will be an added advantage
    Customer Relationship Management Course
    Communication Skills
    Customer Focus
    Negotiation Skills
    CISI Certified Level 1 will be an added advantage

    Work Experience:

    Minimum 5 years’ experience in similar job with a financial services institution.

    Skills required
    Technical skills

    Knowledge of Banking and Business Operations: Well round knowledge of ALL the Bank’s operations and processes and excellent knowledge of Bank policies and procedures
    Audit Standards and Legislations: Good knowledge of International Accounting and Audit Standards, and Legislations
    Compliance and Regulatory Framework: Good understanding of the regulatory issues, reporting and operational requirement as provided by CBK, KRA, KIB, etc.
    Conceptual and Analytical Skills: Ability to quickly grasp and understand systems and keen to detail
    Intricate understanding of products pertaining to HNW customers both internal and external (competitors)
    Basic market knowledge of various investment vehicles / markets/ economics
    Strong interpersonal skills and cultural sensitivity
    Team player with ability to train, develop and mentor junior staff
    Relationship Management skills
    Networking Skills

    Personal attributes

    Communication and Interpersonal Skills: Ability to build rapport easily with customers, have well developed oral and report-writing skills, and have the ability to work with, lead and build motivated teams
    Results and Achievement Oriented: strives to achieve results, enjoys measuring others, being measured, and being judged on performance standards and those of others he leads
    Personal Ethics: Must be honest, fair, just but firm with himself, and of high integrity
    Negotiation Skills: Must be a good negotiator, particularly in changing behavior and work practices but always Win/Win
    Extrovert/ Amiable personality5 products and services
    Leverage on synergies with SME, Corporate & Institutional Banking to grow client base

    Working Relationships:
    Internal

    Interact with product managers/ line managers to constantly provide feedback on competition and client response on products and services
    Leverage on synergies with SME, Corporate & Institutional Banking to grow client base

    External

    Interact with External Investment Products Service Providers to ensure that clients’ needs and expectations are constantly met
    Ensure client service expectations are constantly met
    Interact with Alliance Partners to ensure clients enjoy lifestyle benefits that they are entitled to as well as attend exclusive events

    Asian Candidates are encouraged to apply

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