Location: Location in Nairobi

  • Software Developer

    Software Developer

    Job description
    The Software Developer will be part of a team of software developers responsible for creating applications for data collection, entry and management as well as other applications for the various research units alongside providing innovative solutions to various research problems. This team creates desktop apps, web-enabled platforms as well as cloud based solutions using the latest technologies and frameworks, combined with traditional Microsoft technology. The team will follow agile principles and use DevOps tools to move ideas to production quickly. Candidate must be an innovative self-starter as well as a team player.
    Key Responsibilities

    Prepare and document program requirements, specifications and data dictionaries for various databases
    Consistently create and maintain software programs and applications according to specifications
    Assist in the development and maintenance of user manuals and guidelines
    Train Field Interviewer(s) or Data Entry staff in the use of data collection applications
    Design and implement data quality algorithms to check data quality and to monitor data in the early stages of data collection
    Liaise with Data Analysts and other Software Developers to resolve problems with software products or data issues
    Write views to retrieve data for analysis and conversion of the data to format required by researchers
    Design software programs to generate double entry reports and other quality checks, where necessary
    Be accountable for proper app and data backups, disaster recovery procedures such as use of version control systems, and automated backups

    Technical Skills

    Core C#,vb.net, ASP.Net MVC, LINQ, NHibernate or Entity Framework, Spring.Net, Continuous Integration, JQuery, CSS, AJAX
    Knowledge and experience in the use of DBMS e.g. MSSQL Server, MySQL, Postgres and writing complex queries and views to retrieve or transform data
    Knowledge and experience in developing web apps using modern web frameworks e.g. Laravel, Django, Zend
    Knowledge and experience in developing both Hybrid and Native mobile apps is an added advantage
    Clear understanding of Object Oriented Programming, Data Structures and Software Design Patterns
    DevOps/Automation Tools
    Preferred/desirable: experience with design and development of any of the following: mobile-based (USSD/SMS) apps, geospatial apps, web apps, and/or other innovative tools.

    Qualifications And Experience

    Bachelor’s degree in Software Engineering, Computer Science or equivalent in relevant area;
    Five (5) years post-qualification experience;
    Excellent writing and presentation skills; and
    Experience managing longitudinal data management systems is desirable.

  • Sales Person

    Sales Person

    Job Responsibilities

    The work of sales person is to increase sales volume and to handle the strategies of the sales department to ensure better sales figures.
    Sales person will ensure that products appear in the outlets, well arranged and displayed
    Maintaining vital link between an enterprise and customers, society, distributors, retailers and others.
    Analyzing customer needs and market trends and identify the linkages.
    Achieves volume of sales, enhancing market share & attends to customer service.

    Requirements

    Have relevant skills in marketing & sales promotion.
    Have at least 6 months experience in marketing and/or sales.
    Must be Aged 22 – 32 years.
    Communication Skills: You will need to speak to customers about products.

    Regions

    Nairobi
    Kiambu
    North Rift
    South Rift
    Meru / Embu
    Nakuru
    Nyandarua
    Nyeri
    Muranga
    Laikipia
    Eastern
    Western
    Nyanza
    Coast

  • Human Resources Intern 

BES-Net Communication Support Intern

    Human Resources Intern BES-Net Communication Support Intern

    Job description
    Duties And Responsibilities

    Under the overall guidance of the Human Resources Associate, the intern is expected to perform the following tasks:
    Support in maintaining a user-friendly filing system;
    Implement electronic storage system and attendance records;
    Coordinate the preparation and validation of material to be posted on the UNDP Somalia website on the HR intranet page;
    Administrative support, such as data entry and preparing new files for use;
    Assistance with quality control: liaise with candidates to request missing documentation or details in professional history;
    Facilitate timely collection of medical and other sensitive documents.

    Outputs

    Effective administrative support for staff;
    Effective support to newly recruited staff members.

    Competencies

    Corporate Competencies
    Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability;
    Treats all people fairly without favoritism.

    Functional Competencies

    Excellent skills in the usage of computer software packages (MS Word, Excel, etc)
    Excellent critical reasoning and problem solving skills.

    Development and Operational Effectiveness;

    Demonstrates strong oral and written communication skills;
    Builds strong relationships with clients and external actors;
    Remains calm, in control and good humored even under pressure;
    High degree of self-motivation and initiative;
    Willingness to learn and apply new analytical approaches.

    Required Skills And Experience
    Applicants must at the time of application meet one of the following requirements:

    Be enrolled in a graduate school programme (Master’s degree or equivalent);
    Be enrolled in the final academic year of a first university degree programme (minimum Bachelor’s level or equivalent);
    Have graduated with a university degree (as defined in (a) and (b) above) and, if selected, must start the internship within one-year of graduation.

    In Addition

    The university must be accredited.
    The applicant must be specializing in Human Resources Management.

    Language
    Fluency in English.
    Duration
    Internship assignments vary in length according to the availability and academic requirements of the intern, as well as the needs of UNDP. However, duration is from six weeks to six months.
    Status

    Interns are considered gratis personnel. They are not staff members.
    Interns may not be sought or accepted as substitutes for staff to be recruited against authorized posts.
    Interns may not represent UNDP in any official capacity.

    Third-party ClaimsUNDP is not responsible for any claims by any parties where the loss of or damage to their property, death or personal injury was caused by the actions or omission of action by the interns during their internship.
    Interns’ Expenses
    Interns are not financially remunerated by UNDP.
    All costs connected with an intern’s participation in the Programme must be borne by:

    The nominating institution, related institution or government, which may provide the required financial assistance to its students;
    The student, who will have to obtain financing for subsistence and make his/her own arrangements for travel (including to and from the office), visas, accommodation, etc.

    Insurance
    UNDP accepts no responsibility for the medical insurance of the intern or costs arising from accidents and illness incurred during an internship. As interns are not covered under any insurance, including MAIP, they should not travel to hazardous locations in the course of their internship with UNDP.

    It Must Include Adequate Coverage In The Event Of An Injury Or Illness During The Internship
    Applicants for internship must show proof of valid medical insurance for the duty station for which they will work.
    Requires transportation to the Home Country or Country of Residence for further treatment; or
    Results in death and requires preparation and return of the remains to the Home Country, or Country of Residence.

    go to method of application »

  • Call Centre Supervisor 

Non-Technical Trainer 

Leasing Coordinator

    Call Centre Supervisor Non-Technical Trainer Leasing Coordinator

    Roles & Responsibilities

    Manage customer calls and engage customers on multiple channels.
    Identify and assess customers’ needs to achieve satisfaction.
    Provide product and service information to customers.
    Generate sales leads on multiple channels.
    Route calls to appropriate support resources.
    Supervise the call centre agents attached to Isuzu EA.
    Communicate as per the company’s communication procedures, guidelines and policies.
    Recognize, document, and track trends in customer calls.
    Carry out post sales and service satisfaction follow-up (PSFU) to Isuzu EA customers
    Conduct annual mystery shopping surveys.

    Minimum Requirements

    Bachelor’s degree.
    Five years’ experience in customer support.
    Familiarity with CRM system, social media and website practices.
    Customer focused, excellent communication & presentation skills, problem solving, strong telephone handling and listening skills.
    Experience in the automotive industry will be an added advantage.

    go to method of application »

  • Government Affairs Leader – Africa & Middle East

    Government Affairs Leader – Africa & Middle East

    Want to make a difference in our world by meeting the challenges of feeding and powering a growing planet?
    Enjoy a challenging and fulfilling career with an international employer. Pioneer Hi-Bred International has business operations in more than 90 countries, and is committed to increasing food production with high quality Pioneer brand products and agronomic knowledge that maximizes agricultural productivity. By combining conventional and advanced plant genetics, Pioneer is delivering solutions to help meet the needs of a growing population’s demand for agricultural seed.
    The Incumbent will need to plan, develop, and lead the region-wide implementation of government affairs programs in Africa and Middle East with a specific focus on South Africa, Cameroon, Zambia, Kenya, Ethiopia, Morocco, Tunisia, Tanzania, Egypt, Malawi, Mozambique, Zimbabwe, Nigeria and Algeria.
    It will also be expected of the incumbent to, develop, coordinate, and implement business strategies with business leaders, relevant policy making bodies, and associations on policy matters that impact the DowDuPont Agriculture Division in Africa. Strategies are typically designed to promote regulatory acceptance of products and critical commercial business growth initiatives.
    Key Accountabilities:

    Share the new AgCo vision with external stakeholders.
    Identify key political and non-technical risks relevant to DowDuPont Agriculture Division’s businesses and develop comprehensive advocacy strategies, risk mitigations, and engagement plans in conjunction with key stakeholders.
    Develop, manage, sustain, and enhance relationships with key Africa-based external stakeholders relevant to the identified risks, focusing on South Africa, Kenya, Nigeria, Ethiopia, Zambia, and Tanzania.
    Leverage advocacy, intelligence gathering, analysis risk mitigation and relationships to contribute to business objectives.
    Effectively advocate DowDuPont Agriculture Division’s positions on legislation and regulatory proposals, leveraging Business Unit, Regulatory, Legal, and Global Government Affairs Network resources.
    Represent DowDuPont Agriculture Division to business-related Chambers/Councils/Associations and principal accountability for Africa-based think-tanks/research houses.
    Work as part of the International Government Affairs team in developing and managing DowDuPont Agriculture Division’s global positions on public policy issues.

    Qualifications
    Qualifications/Experience

    Extensive experience in government and/or government relations roles. A variety of assignments is preferred.
    Experience in a multinational corporation or association focused on innovative sectors and/or food and agriculture sectors.
    Superior/first-hand knowledge of the Governments of South Africa, Kenya, Nigeria, Ethiopia, Zambia, and Tanzania, multi-lateral agency, trade associations, policy environment and decision-making processes.
    Demonstrated understanding of how government officials develop and implement policy. Ability to analyze government policy/legislation and advocate corporate positions before senior policy makers, legislative staff, and the administration.
    Demonstrated ability to strategically cultivate, manage, and utilize key stakeholder relationships.
    Demonstrated ability to partner with government entities to collaborate and secure incentives to operate and innovate.
    Demonstrated ability to integrate political risk mitigation strategies into product commercialization strategies.
    Demonstrated ability to build partnerships and coalitions across value chain entities to advance common policy objectives.
    Able to work effectively in multi-functional and multi-cultural environment, and in a team setting.
    Able to build and sustain extensive network of relationships (internal and external).
    Strong advocacy skills and ability to promote public policy positions.
    Strong interpersonal, networking, and public speaking skills, with the confidence and credibility to act quickly, communicate effectively, and command respect of both internal and external audiences.
    Proven ability to think strategically and exercise good judgment.
    High levels of motivation and initiative to work in complex and ambiguous environments.
    Fluency in English with strong written and oral communication skills. Relevant local language fluencies are considered a plus.
    Availability to travel at least 30% of the time.

  • Advanced Customer Support Engineer – Apps DBA

    Advanced Customer Support Engineer – Apps DBA

    Description

    A highly experienced Senior Oracle
    Applications DBA with deep technical expertise in installing, configuring,
    upgrading, migrating and managing large production builds of Oracle
    Applications and EBS Suite of Products. Ideally should have 6-10 years of
    hands-on experience as an Apps DBA managing production environments. Strong in
    Oracle Applications performance tuning and troubleshooting middleware stack components.

    Responsibilities

    Worksn at customer site in the implementation, configuration, maintenance, troubleshooting and Upgrade of Oracle Applications R12, Oracle MW components (Web Logic, OID, etc..)
    Works with support to resolve Customers SRs.
    Conduct knowledge transfer sessions both within the Oracle team and to end users.
    Work closely with the functional team and delivery leaders to provide engagements work estimates and drive excellence in functional work.
    Ensures that new services are appropriately captured and put in ACS corporate repository
    Proactively maintains knowledge of Oracle’s current and future products/solutions offerings for the specified Supply Chain area.

    TechnicalQualifications

    Highly experienced in the implementation, configuration, maintenance, troubleshooting and Upgrade of Oracle Applications R12.
    Proven exposure of installation of Oracle Application R12.1 & R12.2 on Enterprise Linux production environments.
    Experienced in installation and managing middleware components like Oracle WebLogic server, OID etc.
    Good Conceptual knowledge of Oracle RDBMS internals, Backup & Recovery using RMAN, performance tuning, logical and physical design of database.
    Experience working in an enterprise environment and supporting critical production databases and applications.
    Experience in installing, configuring, upgrading and administering different versions of Oracle Database.
    Strong experience working as an Oracle Applications DBA in 12.x versions.
    Solid understanding of the product architecture and ability to analyze and solve issues across multiple layers of the stack.
    Exposure to RAC and ASM Administration.
    Must have the ability to upgrade and migrate databases from one platform to another using various tools like Oracle Data Pump, RMAN and TTS/XTTX and execute migrations using such tools.
    Hands-on experience with Oracle Enterprise Manager.
    Must be familiar with day-to-day operations such as monitoring, performance tuning and making recommendations after generating AWR and ADDR reports.
    Troubleshooting memory related errors with Oracle 12c and Patching with RAC and Non RAC.
    Provide support for Oracle database environments that include problem identification, reporting, tracking, analysis, and resolution.
    Strong shell scripting knowledge.
    Good knowledge of PL/SQL.
    Experience in working with Oracle Applications & Databases running on Oracle Cloud platform.
    Experience in migrating on premise databases to Oracle Cloud.
    Basic software networking skills.

    Other Qualifications:

    Strong English written/verbal communications
    Self-motivated individual who works well in a team environment.
    Willingness to work in shifts & weekends as required.
    Willingness to travel in the region (MEA) and work out of client locations.
    Willingness to provide on-call support on a 24/7 basis when needed.
    Experience in working as part of Global/ Matrixed/ Remote teams.
    Self-driven, ability to work under minimal supervision.
    Excellent Analytical skills.

    Experience :
    6 years of overall experience in relevant technical roles.
    Travel : Yes, 50 % of the Time
    Detailed Description and Job Requirements
    As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
    As a Senior Systems Engineer, you will interface with the customers IT staff on a regular basis. Either at the clients site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status.
    Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelors degree in Computer Science, Engineering or equivalent experience is preferred with five years related experience. Experience with Oracle’s core products, applications, and tools is important.

  • Program Manager

    Program Manager

    Job Summary
    You will provide overall leadership in the management of all WASH projects in the Country Program. You will also work closely with the Business Development Manager to seek and respond to WASH-related fundraising opportunities aimed at increasing access to sustainable WASH services for the poor and vulnerable in communities in Kenya. Additionally, you will manage WASH partnerships with church and non-Church partners, private sector partners, and Government line ministries to build synergies and promote coordination in WASH programming.
    Job Responsibilities:

    Manage and implement all activities throughout relevant project cycles – project design, start-up, implementation and close-out – to ensure efficient and effective implementation in line with CRS program quality principles and standards, donor requirements, and good practices. Ensure WASH program team and partner staff use the appropriate systems and tools.
    Act as a key resource person in project design and proposal development in WASH programming area, gap-filling and taking on growth responsibilities, as needed.
    Effectively manage talent and supervise the WASH team. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, contribute to the recruitment process of project staff, and complete performance management for direct reports.
    Champion learning with WASH project staff and partner teams. Analyze and evaluate project performance data following MEAL policy. Proactively identify issues and concerns and use participatory processes to overcome implementation obstacles.
    Coordinate the identification of staff capacity and technical assistance needs of partner organizations and capacity strengthening and required interventions to support quality project implementation.
    Help identify, assess and strengthen partnerships relevant to the WASH sector, applying appropriate application of partnership concepts, tools and approaches.
    Coordinate and monitor financial and material resources relevant to project needs. Through planning and oversight ensure efficient use of project resources
    Promote MEAL and knowledge management by leading program/project reviews and reflections with staff and partner representatives and documentation of good practices and lessons learned for assessments, to adjust strategies and implementation plans, to inform future programming initiatives and approaches, and to contribute to organizational learning.

     
    Required Qualifications and Experience:

    Masters degree in Civil or Water Engineering or related field;
    At least 6 years work experience in WASH programming; experience in management positions in donor funded WASH projects is an added advantage;
    Demonstrable experience in budget management;
    Previous experience in business development/fundraising in the WASH sector.

    Competencies Relevant for the Specific Position:

    A broad grasp of socioeconomic policy issues with respect to WASH development in both rural and urban settings;
    Technical knowledge in WASH, Social Protection, Gender, and Environment;
    Experience working with government line ministries, private sector partners, civil society, donors, and local communities;
    Diplomacy, tact, and negotiating skills;
    Training/coaching skills;
    Strong conceptual and analytical skills;
    Ability to work independently, think innovatively and strategically, and work effectively within a team;
    Fluency in written and spoken English;
    Excellent verbal and written communication skills;
    Detailed understanding and experience of gender and diversity issues and commitment to addressing inequalities in all the key areas of responsibility;
    Demonstrate high levels of initiative and innovation;
    Flexibility in tasks undertaken;
    Ability to work under pressure and deadlines;
    Understanding of development/relief issues;
    Commitment to humanitarian principles and action;
    Strategic thinking and vision;
    Strong financial/budget management skills required.

    MEAL Competencies:

    Track portfolio and project MEAL requirements – both CRS MEAL Policies and Procedures (MPP) and donor requirements.
    Work with MEAL staff and partner staff to implement the MPP and donor MEAL requirements applicable to your projects.
    Complete the annual MEAL procedure self-assessment for your project, and develop action plan to advance MEAL practice.

    Supervisory Responsibilities:

    County program lead – Turkana County
    County program lead – Isiolo County
    WASH officer – Urban School WASH project
    WASH officer – WASH/Agric project

    Key Working Relationships:
    Internal:

    Head of Programs
    Monitoring, Evaluation, Accountability and Learning department.
    Business Development Manager
    Other Program Managers
    EARO Regional Technical Advisor WASH
    CRS’ finance, human resources, fleet and procurement department.

    External:

    Ministry of Water and Irrigation at National and County levels
    CRS’s church and non-church partners
    WASH program consultants and contractors
    Private sector partners in the WASH sector
    Other INGOs, NGOs, and CBOs implementing WASH projects or as members of WASH cluster coordination forums.

    Required Travel (where and expected %):
    20% field travel.
    Work Environment
    Nairobi and field locations.
    Agency-wide Competencies (for all CRS Staff)

    Serves with Integrity
    Models Stewardship
    Cultivates Constructive Relationships

  • Regional Director for Africa

    Regional Director for Africa

    Job description
    Regional Director for Africa The International Potato Center (CIP) is seeking a highly motivated Regional Director to provide strategic direction and implementation of CIP’s research and/for development portfolio of country led projects in the region.
    About The Role
    This position will be based in Nairobi, Kenya and will report to the Director General. The successful candidate will lead the regional strategy planning, while ensure CIP Country leadership is delivering quality research projects on time and within budget. The Regional Director will be responsible for overall regional project implementation, donor/government relations, communications, financial deliverables, strategic partnering, and resource mobilization. S/he will act as the CIP spokesperson in the region to represent CIP with local media, partners, governments and funders.
    Key responsibilities:

    Strategic Planning and Regional Management: Lead the creation and implementation of regional strategy in coordination with key leaders at CIP; Ensure quality project implementation though compressive country-specific reviews of project portfolios, cross learning opportunities, and lessons learned; Lead and manage the regional strategic alliance and partnerships.
    Fundraising and representation: Develop and drive forward fundraising plans for the region, according to the program business plans, trends and needs; Pursue strategic alliances with collaborative partners to develop CIP as a partner of choice for major local and international donors; Maintain a high level of understanding of donor priorities, country plans and planned funding initiatives; Represent CIP at the regional and country level with donor, and partners in order to support CIP’s institutional interest; Informs and supports communications and marketing at the regional level; Participate in proposal development when relevant.
    FinancialandOperationalManagement:LeadtheexecutionofCIP’soperationsintheregion; Monitor country level projects including annual and multi-year budgets and forecasts; Ensure the implementation and monitoring of financial and operational policy and procedures at the country and regional level; Report to headquarters about the financial state of the country and regional offices; Accountable for compliance according to the donor agreement anddelegation of authority assigned to this position.
    Safety, Security and Risk Management: Oversee the implementation of the regional security guidelines andsecuritymanagementplan;ImplementtheH&Spolicyattheregionallevelandthecomplianceatthecountrylevel;SupportCountryLeaders inpreparingand managingrisksto guarantee proper CIP operations.
    People Management: Lead CIP efforts to recruit, manage and develop high performingregional and country based staff; Develop a positive work environment for all staff across theregion; Manage and coach the country managers to ensure the effective talent managementprocesses,contribute to their performance reviewsand identify succession and developmentplans.

    What we are looking for?

    Advance degree (PhD or Master) in Administration or science discipline.
    From 12 years of working experience, with at least 5 years working as a Regional Director/
    Country Manager in a development or international organization, preferably in sub-SaharanAfrica.
    Extensive management or leadership experience, preferably leading high-level scientifictalent, to enable the creation of appropriate regional strategies.
    Proven expertise of leading large funding initiatives and manage large/complex proposals in region.
    Solid financial management skills and metrics-based management accountability expertise.
    Demonstrated people management and team building skills.
    Proactive approach, with ability to find creative ways to solve problems or exploit potentials.
    Superb written and oral communication skills in English.

    Why should you consider this opportunity?

    CIP is a globalandreputableinternationalorganizationthathasastrong,state-of-the-artR&D
    background, and is a recent World Food Price Winner and awarded with theAl-Sumait Awardfor our Orange Flesh Sweet Potato work in Africa.
    CIP is dedicated to achieving food security, improved nutrition and well-being, and genderequality for poor people in root and tuber farming and food systems of the developing world.
    CIP is a member of the CGIAR Consortium, a network of 15 research centers that are mostlylocated in the developing world and supported by more than 50 donor members.

    What are we offering?

    Great career opportunity in an international organization.
    Salary will be internationally competitive, paid in US dollars, and commensurate with

    experience.

    Comprehensive international insurance coverage.
    Attractive retirement plan.
    Three-year term contract with the possibility of renewal.
    Work in an equal and diverse workplace.How to apply?

  • Regional WASH Advisor

    Regional WASH Advisor

    YOU’LL CONTRIBUTE TO ENDING WORLD HUNGER BY . . .
    delivering the global technical strategy and informing the development and implementation of WASH interventions and initiatives in East Africa.
    KEY ACTIVITIES IN YOUR ROLE WILL INCLUDE:

    Oversee technical program quality in WASH interventions in selected countries.
    Inform global learning, capitalization and uptake of Action Against Hunger USA WASH programming and experiences.
    Offer technical support in WASH through identification, selection and orientation of technical field staff.
    Represents Action Against Hunger-USA in WASH sector external coordination, representation and communication at regional level.

    DOES THIS DESCRIPTION FIT YOU
    You’re an experienced humanitarian professional

    You have a Bachelor degree (Master’s Degree or higher preferred) in Water, Sanitation, Hygiene or a related field.
    You have a minimum of 4 years’ previous work in WASH programs with an international humanitarian organization, including at least 2 years of assignments in 2 countries besides the country of origin.
    You possess strong organizational skills and are able to pay attention to writing and reviewing detailed proposals and reports, as well as preparing and editing technical guidelines and training materials.
    You have experience working in humanitarian contexts, emergency and post-crisis, and familiarity with all steps of the Project Cycle Management.
    You have excellent knowledge of technical fields related to WASH.
    You have genuine interest in and commitment to the humanitarian principles of Action Against Hunger.

    You are very efficient leading processes

    You are highly organized & pay attention to small details.
    You are passionate about finding creative solutions & innovative approaches to long-standing & critical problems.
    You are excellent planning, management and coordination skills, with the ability to organize a substantial workload, diverse tasks and responsibilities, and also work calmly under pressure.
    You are self disciplined and can work autonomously making decisions with minimal guidance.
    You have experience working with diverse international teams and ability to communicate well in English, both written and verbal.