Location: Location in Nairobi

  • Personal Assistant 

Human Resources Assistant Manager 

Strategy & Compliance Manager

    Personal Assistant Human Resources Assistant Manager Strategy & Compliance Manager

    (JOB REF: MN 7455)
    Our client, a State Regulatory Corporation and a major player in the financial services sector in Kenya wishes to recruit a Personal Assistant to the CEO who will be interacting with the CEO And Senior Managers.
    Duties & Responsibilities 

    Managing the CEO’s diary, coordinate business and personal appointments and provide administrative support
    Participating in organization of Board meetings as and when required; drafting agendas, and taking minutes in the meeting
    Arranging travel and accommodation for the CEO and BOD when required; booking flights, hotels, transfers, organizing foreign currency and arranging appointments with business partners based Internationally
    Managing and ensuring efficient filing, documentation, safe custody and retrieval of CEO’s confidential records (official/personal)
    Filtering general information, queries, telephone calls and invitations to the CEO by redirecting or taking forward such contacts as appropriate
    Taking minutes in senior management meetings and other meetings assigned
    Supervising security and other support staff in the CEO’s office

    Person Profile

    Six (6) years relevant work experience with at least three (3) years in management
    Bachelor’s Degree in any of the following disciplines: Commerce, Finance, Economics, Business Administration from recognized institution
    Master’s Degree in any of the following disciplines: Commerce, Finance, Economics, Business Administration from recognized institution
    Professional qualification
    Membership of a professional body
    Proficiency in computer applications

    Compliance With Chapter Six (6) Of The Constitution Of Kenya
    Applicants are required to immediately initiate self clearance (Comply with Chapter 6 of the Constitution of Kenya) from:-

    Kenya Revenue Authority
    Ethics and Anti-Corruption Commission
    Department of Criminal Investigation (Certificate of Good Conduct)
    Higher Education Loans Board
    A Credit Reference Bureau

    Please bring the receipts or evidence of the above self clearance effort to Manpower Services if invited for the preliminary interview.
    Our client is an equal opportunity employer. Canvassing in any way will lead to automatic disqualification. Persons living with disabilities are encouraged to apply.

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  • Operations Clerk

    Operations Clerk

    Job Description

    Prepares and scrutinises all the paperwork in the Customs and Our Operations files making sure that files and full and complete before the approval /passing of entries. And that the documents are adequate to perform customs clearance smoothly.
    Releases Delivery Orders from the various shipping lines and any other carriers.
    Makes sure to promptly process all documents through customs and the other stake holders involved in the clearance of cargo from the Airport, Port, etc.
    Co-ordination of Airfreight, Sea freight, Road, Transit and local loading for Nairobi, Mombasa, upcountry, border stations and beyond.
    Responsible for all document processing in Nairobi including file opening, customs entries, CFS entry lodging and processing, Gate pass preparation, etc.
    Ensuring compliance with all governments, other stakeholders and Customs regulations.
    Maintaining proper records in operations and customs files.

    Responsibilities 

    Opening of all job files for Airfreight, Sea freight Imports and Export jobs as well as Road Service activities undertaken by the company.
    Making follow ups for arrival of shipments and informing the Operations/ Declaration Officer of the same.
    Coordination of documentation with both customs and other relevant parties who include and are not limited to CFS/KPA/ Port Health/ KEBS/ Banks / Shipping lines, GBHL etc.
    Responsible for collection of shipping line Invoices and processing of the Delivery Order.
    Ensuring all shipments are released with customs within 24 hours of lodging the files with customs and as per the standard level agreements (SLA)
    Monitor clearance of local, transit and transshipment cargo to make sure cleared within the free period. Follow up till delivery and make sure Invoice done by submitting all the disbursements and costing immediately shipments depart Mombasa for final delivery.
    Making sure to update the Operations / Declaration Officer on a daily basis and as demanded from time to time.
    Handling all contact with Customs and other stakeholders and informing Management on any difficult situations for intervention.
    Ensuring that all statutory laws governing cargo clearance as stipulated in the government acts are strictly adhered to.

    Key Performance Areas

    Ensure SOPs in place for all products undertaken and adhered to.
    Ensuring all cargo cleared within the shortest period and storage free where documents provided in advance.
    Ensure no offence from customs due to wrong handling of shipments and staff mistakes.
    Making sure that costs are kept to the lowest possible level so that Profit levels are maximized.

    Key Skills

    Full and Comprehensive Understanding of the clearance process for Import and Export cargo for local and transit service in airfreight, sea freight and road freight.
    Basic understanding of the Customs ACT as well as EACCMA regulations.
    Proper understanding of the Management of Bonds.
    Strong attention to detail especially during lodgement of files as well as during verification of shipments.
    Strong Interpersonal and Communication Skills.
    Ability to indulge third party stakeholders to the highest Authority in Customs, KEBS, Port/ CFSs/ Shipping lines, etc.

    Qualifications

    4-5 years’ experience in the clearance of cargo at the Airport, ICD, Port/ CFS/ Oil Terminal / GBHL, etc.
    Diploma in Clearing & Forwarding is preferred
    Previous handling and cancellation of bonds
    East Africa Customs Freight Forwarding Practicing (EACFFPC) Certificate from KESRA

  • Communication Internships

    Communication Internships

    Main Purpose of Role
    The Communication Intern role is key in ensuring that staff, partners and other stakeholders know about and are proud of the work carried out in Kenya. You will work closely with the rest of the Kenya Country team to develop the communication tools and materials.
    The communication intern is responsible for promoting the work of Trócaire and our partners in Kenya, to the general public in Ireland and to supporters as well as donors, staff, governments and other stakeholders. She/he will work with the Kenya team to raise the profile of Trócaire. She/he will be responsible for linking with various departments of the Public Engagement division in Trócaire’s HQ.
    Background to Position
    With increasing demands to profile the work of Trócaire and the support received from our donors Trócaire requires additional communications capacity to support the production and delivery of high quality communications materials in a variety of media, as required by Trócaire and its partners and donors.
    Key Duties & Responsibilities:
    Communications

    Suggest story ideas and produce well-written stories of change on the impact of Trócaire’s work in the region to be used by Trócaire for specific, pre-agreed/designed purposes
    Produce good quality photographs/footage of the impact of Trócaire’s work in programme areas to be used by Trócaire for specific, pre-agreed/designed purposes
    Provide a local media round-up on a regular (monthly) basis
    Coordinate with the digital communications team to provide timely blogs, reports, photos and other materials for uploading the Trócaire website
    Coordinate with relevant staff in HQ as necessary, including Communications, Fundraising &Marketing
    Produce (in collaboration with the Country Director and other Programme staff) leaflets, briefings and brochures for existing and potential donors, setting out the nature of our work in the region.
    Assist in the organisation of field visits of supporters, HQ staff, and donors; in particular producing briefing materials on Trócaire’s work in Kenya and the projects they will visit. Potentially accompany such trips to encourage high quality materials coming out of the trip for use in media and communications work.
    Support the Country Director to quickly respond to requests from Trócaire communications, media and fundraising staff, Donors and Partners.
    Establish a database of communications professionals, including photographers, videographers, and other NGO press officers, for networking and potential hire for resource gathering.
    Engage with relevant partners for resource development
    Provide support and advice to the country teams to ensure that we meet the Code of Conduct and standards expected in all our communications.
    Copy-edit key work from partners and programme staff within the office. This might include, for example, reports to back-donors like Irish Aid or DFID or to government institutions.

    Notes:

    This list of duties and responsibilities is by no means exhaustive, and the post holder may be required to undertake other relevant and appropriate duties as required. This job description is subject to regular review and appropriate modification;
    Travel regularly to the field to gain first-hand knowledge of Trócaire’s programme work, in order to be able to communicate it accurately.

    Expected Outputs:

    Trócaire Kenya’s profile is appropriately raised within the organisation, with donors and with other key stakeholders at a national, regional and international level
    Trócaire communications materials are of a consistently high standard
    Communications material from Kenya is regularly used for communications, media and fundraising.
    Staff throughout Trócaire are aware of the work of the Kenya programme and see it as a key asset for the organisation
    Trócaire programme staff are aware of the importance of communication work and actively support it.

    Essential Requirements:

    University Degree or Masters in media, communications or related field.
    An excellent communicator with strong social/representation skills
    Ability to demonstrate sound experience of communications and media work, including seeking out stories proactively
    Good social media skills
    Ability to produce high standard photographs and/or video footage
    Ability to write in perfect, clear, accessible, English
    Able to identify and write strong, interesting stories / case studies
    Ability to summarise complex issues clearly
    Extremely well organised, and able to responding swiftly to requests while maintaining a very high quality of output to deadline
    Able to form good relationships with others quickly, to being a team player

    Desirable

    Experience of working on development projects in the field
    Experience of working with partner organisations
    Able to communicate in Kiswahili

    Child Protection
    Trocaire recognises the personal dignity and rights of children, towards whom it has a special responsibility and a duty of care and respect. Trocaire, and all its staff undertake to do all in our power to create a safe environment for children and young people and to prevent their physical, sexual or emotional abuse. Trocaire is committed to acting at all times in the best interests of children, seeing these interests as paramount. This post involves responsibility for people who will have contact with children or young people and applicants will be subject to specific checks related to child protection issues.

  • Front Office Supervisor

    Front Office Supervisor

    Job Summary and Responsibilities

    Monitoring check-in/check-out process and ensure the preparation is done.
    Checking all payments according to established hotel requirements.
    Delegating and monitoring group arrangements.
    Ensure the staffs knowledge of Hotel’s service, room rates, special packages & promotions.
    Handle staffs’ schedule and attendance record. Handle preparation for guest arrival. Monitoring room status and handling guest complaint.

     
    Job Requirements

    Minimum education of Bachelor degree in Hotel Management or relevant degree.
    Minimum of 2 years in Front Office or Guest Service experience in a similar capacity.
    Familiar with yield management and cost controls
    Have good English communication skills both in written and spoken
    Pleasant personality with good communication and interpersonal skills

  • Hotel / Operations Manager

    Hotel / Operations Manager

    Our Client, a group of lodges and resorts seeks to recruit a Results Oriented individual in the Capacity of Hotel/Operations Manager for one of their boutique hotel in Zanzibar.
    Job Summary:
    This position is responsible for managing the daily hotel operations to achieve profitability and to ensure superior guest service and product quality.
    Responsibilities:

    Oversee all aspects of the hotel operations including food and beverage, budget and forecast management, rooms, housekeeping and maintenance.
    Provide exceptional customer service to all guests, making their stay as comfortable and satisfying as possible while achieving team and Brand goals.
    Ensure the hotel’s daily and monthly reports are accurately compiled and processed within the agreed time frame.
    Maintain all the hotel equipment and records and ensure compliance to all standards.
    Communicate new procedures to all the departments in a timely manner, ensuring they have been understood when instructed by Management.
    Understand and strictly adhere to the Hotel’s Employee rules and regulations.
    Develop and recommend the budget, labor cost plans and objectives for the hotel.
    Coach, train and counsel employees to reflect the Hotel’s Service Standards and Procedures.
    Ensure all operations and cash handling are done as per the Hotel’s policies and procedures.
    Maintain information on rates, specials, packages, programs while ensuring all staff are trained in all areas.

    Qualifications:

    Relevant academic certification from a known Hospitality Institution, e.g Kenya Utalii College.
    Mature Individual with over 8 years’ experience in the hotel operations (F&B or Rooms Division), 3 years being in a senior management position
    Excellent knowledge of eZee System.
    Well-organized, detail-oriented and able to multi-task.
    Must demonstrate effective problem solving/ decision-making abilities.
    Must have excellent verbal and written English communication skills.
    Skilled in creating analysing and understanding reports.
    We encourage male applicants to submit their profiles.

  • Senior Developer (FinTech / Blockchain / CryptoCurrency / mobile solutions / payment gateways)

    Senior Developer (FinTech / Blockchain / CryptoCurrency / mobile solutions / payment gateways)

    Job description
    Ref: MIM
    Start date: ASAP
    Number of people reporting to this position: 3 Developers (This may increase)
    Salary: 250k KES / 2500 USD per month
    Client Description
    Our client has more than 19 years’ experience and knowledge in providing high quality mobile content services with the leading mobile operators and media houses on five continents. The company was founded by a Danish Tech professional in 1998, and started the Kenya office in 2004. They have worked with the largest telecom operators in the world, Europe, US, Latin America, Asia and Africa. At pThey are in phase of building innovative new products in FinTech (Blockchain/CryptoCurrency), Gaming/Gambling and other sectors, so we really look forward to finding someone who wants to be a part of building the
    Role Overview
    Our client is interested in adding skilled IT professionals with proven experience in the implementation of mobile phone solutions, payment gateways, crypto currency and blockchain. A team spirit with an emphasis on providing quality systems to the company’s customers is a pre requisite.
    Duties & Responsibilities

    You will play an important part in the implementation and development of the organisations systems.
    Responsible for assigned systems tasks and application maintenance.
    Obtain a good understanding of the systems and structures of the organisations mobile services, and new technology.
    Ability to travel on short term international assignments.
    Good written and oral communication skills.

    Education & Experience Required

    Cryptocurrency and blockchain technologies.
    JAVA programming skills.
    Excellent hands-on proficiency with MySQL, Linux.
    Mobile telecoms industry knowledge such as SMSC, USSD, STK, HTML5, billing and mobile phone technology.
    Server networking and VPN configuration experience.
    Hardware configuration experience
    Excellent skills with Unix/Linux system administration and VMWare
    High competence with JBOSS v. 4.44 or higher.
    In-depth knowledge of Load Balancing Systems.
    Self-motivated, result driven, team player. Understands deadlines.
    Degree in IT and/or software engineering.
    Min. 6 years working experience in technology environment.
    Other

  • Marketing and Sales Coordinator

    Marketing and Sales Coordinator

    Job description

    Market the Company’s products & services to prospective clients.
    Perform market research activities on new ventures and on the viability of the company’s products & services.
    Coordinate product branding & advertising activities.
    Qualify prospects as per sales plan, budget and decision making.
    Offer products and services to qualified clients through demos.
    Handle sales process from prospecting through close and understand process.
    Offer at Trade-shows and conferences and represent client professionally.
    Build and document sales activities
    Prepare and engage in business development team status meetings.
    Engage in educational meetings on product development and updates.
    Coordinate with management team to enhance sales presentation.
    Meet productivity metrics as per management team’s directions.
    Handle customer presentation, quotes, RFIs and RFPs.
    Focus on horizontal markets and handle key prospects relationships.
    Run demos for prospects, develop presentations and adapt sales collateral.
    Sales Support – Advice business on open business opportunities and preparation of tender documents.
    Recognize the needs of the consumer and provide detailed information to the consumer about the technical specifications of the computer software offered by the company.
    Advises customers on technical matters and recommends appropriate technical configurations.
    Solicits information about software needs from customers.
    Negotiate price for the sale.
    Stay abreast of market trends.
    Serve as a customer service rep for customers who have questions or difficulties.
    Demonstrate product features before a sale.
    Negotiate a commercial agreement.
    Help customers maximize the use of software features.
    Advise on appropriate user training.
    Investigates new items and makes recommendations for purchasing products.
    Selecting and training brand ambassadors

  • Administrative Officer

    Administrative Officer

    The Population Council is seeking an experienced administrator to support various functions in the Population Council Nairobi Office including: facility management, procurement and general administrative services.
    This position is a local hire position. Candidates must be Kenyan nationals.
    Key Responsibilities
    General administration services:

    Ensure proper management and coordination of staff travel arrangements including ticketing, transport and security;
    Ensure good general office management and cleanliness and maintenance of the office premises and equipment;
    Verify all vendor invoices and deliveries with program personnel and liaise with the finance officer for payment;
    Ensure that the office is run in a professional and responsible manner including hosting guests, receptionist duties, and general contact and liaison with outside agencies;
    In close collaboration with Network Coordinator and Program Coordinators, ensure proper asset management and maintain an updated and accurate asset register, and room lists, and ensure that all assets are properly labelled and whereabouts regularly verified;
    Coordinate the purchase of office supplies and any other necessary administrative and office management details; Liaise with staff with regards to events/booking of meeting rooms and other meeting logistics;
    Provide administrative support to PC-Kenya Board; coordinate meeting documents including ensuring that all papers are prepared on schedule, and conform to the highest standards;
    Perform communication functions, including drafting letters, memos and formatting documents; and supervise the outsourced service providers and divide responsibilities where necessary, to ensure performance.

    Procurement:

    Ensure full understanding and adherence to the Council’s procurement policies and assist as needed in training staff on these policies
    Estimate and establish cost parameters and budgets for purchases
    Maintain accurate records of purchases and pricing
    Create and maintain good relationships with vendors/suppliers
    Maintain records of purchases, pricing, and other important data
    Review and analyze all vendors/suppliers, supply, and price options
    Develop plans for purchasing equipment, services and supplies
    Negotiate the best deal for pricing and supply contracts
    Ensure that the products and supplies are high quality;
    Create and maintain inventory of all incoming and current supplies
    Maintain and update list of suppliers and their qualifications, delivery times, and potential future development; and
    working with Program Coordinators and the Procurement Committee to complete duties as needed.

    Fleet management:

    Ensure that all vehicles are safe and road-worthy and organize regular service schedules for vehicles and maintain service schedule files;
    Collect and distribute of vehicle log-sheets to drivers;
    Schedule vehicle use to meet programmatic and operational needs;
    Maintain daily vehicle movement and oversee fuel consumption purchase and tracking;
    Ensure security measures for vehicles such as parking, storage of keys, insurance, etc.; and ensure that accident reports are completed and filed (if related to vehicles).

    Qualifications

    Degree in Business Administration, Communication, and other business management fields of relevant discipline
    Minimum of 5 years’ practical experience in a reputable organization
    Must demonstrate understanding of logistics, procurement and administration, ethics and good management skills with diverse team with large flow of information and activities
    Experience in an NGO setting is preferred
    A strong understanding of donor compliance is required
    Excellent organizational skills and ability to make recommendations for improvements
    Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
    Excellent spoken and written skills in English
    Meticulous with an excellent sense of judgment and ability to multitask
    Ability to work independently and prioritize, show initiative
    Ability to coordinate and work effectively with a diverse team in a multi—cultural set up
    Thorough understanding on logistical challenges, market mechanism and supply chain dynamics; and positive team spirit.

  • Play-Out Operator

    Play-Out Operator

    Perform day to day task required to execute the Play-Out of Zuku Channels and on occasion play in locally generated elements into 3rd Party channels
    Responsibilities

    Operate Play-Out (Master On-Air)Interface and load schedules
    Examine transmission schedules to ensure they align with ingested content
    Execute play-out events such as channel switch-overs,content promotions
    Generate and play out on – air elements such as crawls and squeeze backs
    Perform quality control of the transmission, including monitoring of sound levels and visual quality
    Monitor equipment performance
    Ingest of content into ingest server and QC
    Collaborate with technical department to ensure seamless and efficient transfer of materials from Ingest to Play-Out
    Keep records and as-run logs of transmission

    Qualifications

    Degree or Diploma in IT or Broadcast related field
    Minimum 2yrs experience working in an IT based media or Broadcast environment
    Experience with automated work flows
    Demonstrable experience of software installation and trouble-shooting
    Knowledge of media streaming protocols plus working knowledge of video and audio formats

  • Business Intelligence Analyst

    Business Intelligence Analyst

    Reporting to the Products Manager, the Business Intelligence Analyst will be mandated with supporting management and customer decision making by inspecting, cleansing, transforming, and modelling data with the goal of discovering useful information, suggesting conclusions, and developing reports and presentations.
    Responsibilities

    Ensuring that the commercial teams have accurate information on their performance against set targets and allowing them engage with customers on a daily basis
    Preparing and taking ownership for the quality and accuracy of commercial management reports and board papers
    Working with key departments and teams in ensuring service expectations are in line with customer needs by monitoring performance against SLAs for the switch and response on social media platforms
    Developing communication material to inform customers, stakeholders and the public on switch performance and activities
    Compiling Revenue, volume and customer acquisition Performance statistics and reporting on them against targets
    Working with key department in tracking deployment of new solutions within the channel and troubleshooting on any challenge that may arise by acting as liaison to technical and operations team
    Preparing change requests within the Switch processes in relation to customer requirements
    Identifying and tracking customer complaints and implementing customer satisfaction monitoring and Evaluation process

    Qualifications

    Bachelors’ Degree in Business, Commerce, Actuarial or any Related fields
    At least 2 Years’ experience in the payment industry or Financial Services Industry
    Must have at least 1 years’ experience in digital payments
    Experience in data analysis and Business Intelligence
    Experience in developing product positioning and messaging, communications, launching new products, and developing and executing go-to-market strategies
    Knowledge of banking or financial Systems and payment systems
    Knowledge of business aspects of payment Schemes
    Analytical skills