Location: Location in Nairobi

  • Fleet/Trucking Officer 

Health & Safety Officer 

HR Consultancy Business Development Officer

    Fleet/Trucking Officer Health & Safety Officer HR Consultancy Business Development Officer

    Our Client is in the logistics industry currently looking for a Fleet Officer. Reporting to Operations Manager, The Fleet Officer will provide support to Operations and Workshop departments.
    Main Duties and Responsibilities

    Monitor all drivers in their daily duties (daily vehicle inspections, preventative maintenance reporting, filling of work tickets, cleaning of vehicles, etc.)
    Vehicle usage control by tracking and reporting on vehicle movement and positions regularly on a daily basis
    Monitor all vehicle movements, to ensure that no vehicles move without proper authorization or work allocation.
    Ensure the vehicles are always clean, insured and road worthy and that all accidents, repairs and defects are reported and attended to.
    Prepare regular reports on vehicle mileage, fuel consumption, breakdowns, repairs and maintenance in accordance with company standards. This includes data entry on the Fleet management system and generation of reports from the system.
    Maintain all Fleet related records and documents (vehicle insurance, vehicle fuel logs, vehicle inspection reports, and all other fleet documents).
    Monitoring vehicles and driver performance and identifying opportunities for optimization
    Assist the Operations Manager in operational duties as may be allocated.

    Key Result Areas
    The accountability areas are as follows;

    Clear and detailed reporting
    Proper documentation
    Attention to detail and clear coordination
    Clear and timely communication

    Knowledge and Skills Required

    A Bachelors degree in Logistics or Fleet Management or Mechanical engineering or any other related field
    Professional course in Logistics or Fleet Management or mechanical related field will be an added advantage
    Minimum of 3 years work experience in fleet management in a busy organization
    A valid Certificate of Good conduct and a clean driving license
    A track record of success in fleet management
    Computer literacy and ability to work effectively with a variety of IT based tools
    Excellent verbal and written communication skills.
    Excellent analytical and problem solving skills
    Proven track record of using a fleet tracking system
    Good interpersonal skills
    Ability to work under pressure and long hours

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  • Casual-Waiting Staff

    Casual-Waiting Staff

    General Overview Of Duties And Responsibilities:
    We are seeking qualified applicants to join our professional restaurant team. The successful candidate should have a strong ethic, be responsible for restaurant operations per their designation and ensuring our high standards level are met.
    Duties And Responsibilities

    Prepare the restaurant for service.
    Greets guests at assigned tables and ensures that each guest has been explained to the available menu
    Takes order from the guest and puts through orders to Bar/Kitchen for preparation
    Collects orders when prepared and serves to guest
    Collects all dirty cutlery and crockery from the table once guests have completed their meal
    Offers desserts and coffee to guests
    Maintains a high standard of personal hygiene and appearance
    Ensure that all items received by the guest are charged for

    Qualifications And Requirements

    A Minimum of 3 months working experience in a restaurant or hotel
    A minimum grade of C in K.C.S.E
    Exceptional communication skills and great customer service skills
    Excellent attention to detail
    Exceptional ability to multi task.
    Immaculate personal grooming and presentation
    A positive attitude, enthusiastic personality
    A team player
    A course in hospitality or related field will be an added advantage

  • Social Media Administrator 

Client Service Marketing Associate

    Social Media Administrator Client Service Marketing Associate

    Our client a leading training solutions Company is currently seeking to fill the role of a Client Service Marketing Associate.
    The social Media Administrator will the organization’s social media strategy in order to boost visibility and customer and client engagement by maintaining  new marketing campaigns, brand promotions, monitor progress using web analytic tools, and answer directly to social media inquiries, all while using the company’s  guidelines. S/He will continuously generating content for the company, creating new ideas and campaigns.
    Duties & Responsibilities:

    Manage the development of the company’s new web site and work with an outsourced web
    site developer to meet agreed milestones
    Develop landing pages for company’s Facebook, Twitter and LinkedIn
    Upload company information including articles, news events, training dates and other company events and information
    Promptly respond to all inquiries and requests on social media
    Monitor and prepare reports on social media data
    Develop strategies to improve social media interaction with client
    Undertake research to identify client organization’s and input client information in database
    Undertake research in business and academic journals and help develop relevant content material for social media platform
    Audio & video experience

    Minimum Requirements:

    Bachelor’s degree in marketing, PR, or related field
    2 years of social media management experience a Must
    Experience with Hootsuite, Sprout Social, or HubSpot
    Knowledge of Search Engine Optimization (SEO) best practices

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  • Program Coordinator 

Project Assistant – Shujaaz

    Program Coordinator Project Assistant – Shujaaz

    Job Description 
    Key Responsibilities

    Provide administrative support to the ‘Head of Programming’, to ensure timely and efficient delivery of multi-million $ youth programmes across all of Shujaaz media platforms
    Create detailed, effective work-plans for each contract and ensure they are updated consistently
    Work closely with program teams to ensure activities take place as per the work-plans Prepare for donor visits by organizing logistics and creating materials / presentations
    Regularly update the Program Teams and the Head of Departments on progress against activity plans
    Regularly problem-solve and re-strategize around issues arising
    Support the ‘Head of Programs’ on report writing, content gathering, data-base management
    Represent WTS externally including in government meetings as required
    Internal Communications
    Ensure all relevant departments / staff are appraised on client/contract/grant matters and obligations
    Extract relevant information from partner correspondence and communicate with relevant teams accordingly
    Follow up on actions raised by partners at meetings with relevant staff
    Ensure actions are taken by relevant teams for timely feedback to client
    Maintain up to date databases for all project schedules, deliverables/milestones

    Education:

    Educated to Degree level (graduate degree preferable).
    Experience You have strong organizing and administrative skills
    You are confident using excel and other database tools
    You must have good interpersonal skills and excellent at client-facing interactions
    PMP/PRINCE II certification is an added advantage

    Skills

    Exceptionally organised
    Pay great attention to detail
    Meticulous Self-motivated & disciplined.

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  • IT Support Assistant

    IT Support Assistant

    Job summary:

    Position’s primary focus may be in the areas of computer operations, user and desktop support (hardware and software), helpdesk, and data management. Performs a variety of moderately complex information technology support duties to ensure smooth delivery of technology services.
    Monitors, operates, or coordinates and assists others in the operation of computer hardware, software, and peripherals in order to achieve desired results.
    Utilizes computer equipment, software and diagnostic tools to perform a broad range of customer assistance, production job processing, equipment maintenance and repair and computer operations assignments. Requires minimum supervision and may act as lead when the need arises.
    Updates supervisor on status of projects or technical issues.
    Exercises judgment and creativity in selecting and applying procedures correctly, and determines when to refer problems to the supervisor or next level of support.

    Key responsibilities:

    Provides assistance in the use of personal computer hardware, software, and specialized mainframe technology or operates a multi-platform computer environment or monitors the production scheduling, execution, and successful completion of production jobs;
    Sets up and configures desktop computers, peripherals and accounts assigning security level;
    Installs software and installs and repairs hardware and peripherals;
    Tests programs; updates antivirus, runs drivers, replaces broken hardware and machinery needed at HQ and shops
    Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate;
    Maintains systems, databases and web pages;
    Administers user accounts;
    Designs and produces basic reports; formats, sheets and runs barcodes on RMS
    Provides basic troubleshooting, repair and maintenance for computer equipment (e.g. microcomputers, disk drives, and laser printers) and may assist with testing personal computers and peripherals on a network to diagnose, hardware versus software problems;
    Acts as a customer liaison for the computing operation, communicating, resolving, and/or initiating the resolution of problems and concerns;
    Maintains records; of Return on Inventory
    Contributes to unit goals by accomplishing related duties as required.
    Be on call for system maintenance- internet, faulty hard-drive/ software
    Perform administrative functions of operations as directed by supervisor
    Configuring of hardware and software, setting up peripherals such as printers or routers, repairing equipment, and providing daily support for computer network users.
    Responsible for writing reports, tracking inventory, evaluating new technologies, negotiating contracts with vendors, and developing contingency plans in case of network failure.

    Education:
    College graduate or equivalent with data processing training, computer operations training, or experience in a multi-operation system or production control environment preferred.
    Skills and Experience:

    Two or more years of related experience with computers and providing customer service in a technological environment.
    May require the knowledge of a variety of hardware as well as software, programming languages and operation systems.
    Tested on appropriate computer skills as required.

  • Telesales Associate 

Social Media Administrator

    Telesales Associate Social Media Administrator

    Our client is looking for enthusiastic Telesales Associates to help grow the sales of their corporate training solutions
    Responsibilities

    Generate qualified leads from cold calling and enter contact information in the database
    Send corporate training event information to potential and existing clients
    Spend most of time on the telephone to follow up with the potential client and articulate to them the benefits they will gain from attending the training
    Use all communication, marketing and sales skills to meet the set targets
    Provide all administrative support for the scheduled training events

    Qualifications

    At least 2 years of full time work experience selling over the telephone in either telesales, telemarketing or customer service environment
    Relevant education with training in telesales, telemarking or customer service
    To be a clear and concise communicator in English, both verbally and written, is essential.
    Highly motivated attitude to achieving telesales targets with a proven track record
    Natural ability to engage easily and build rapport quickly over the telephone
    Proven ability to persuade, negotiate and inspire confidence in customers over the telephone
    Ability to work under stress, handle rejections and remain positive
    Work history of being dependable, reliable and going the extra mile to achieve targets

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  • Terms of Reference Conflict Sensitive Assessment, Kalobeyei, Turkana

    Terms of Reference Conflict Sensitive Assessment, Kalobeyei, Turkana

    BACKGROUND AND CONTEXT
    DDG is a unit within the Danish Refugee Council (DRC) specialising in Armed Violence Reduction (AVR) and Humanitarian Mine Action. DDG was established in 1998 and has been operational in East Africa since 1999. The focus of DDG’s work in the region is on AVR, including community-driven approaches to improving public security provision and conflict management, analysis, and sensitivity. DDG has been working in Kenya since 2010. DRC works in both the Kakuma refugee camps and the Kalobeyei settlement in the areas of protection and livelihoods. The Conflict management in a fragile humanitarian context project seeks to improve community relations and security in Kalobeyei and the surrounding areas in order to contribute to more effective assistance and social and economic integration for both refugees and host communities.
    PURPOSE
    The purpose of the consultancy is to conduct the field research for a Conflict Sensitive Assessment (CSA) in the Kalobeyei settlement area. The CSA will identify key safety and conflict issues for both the refugee and host communities, factors which undermine or strengthen the relationship between the communities, and whether assistance and services provided in Kalobeyei are conflict sensitive. The CSA will help shape the project’s activities and policy discussions with key stakeholders.
    KEY RESPONSIBILITIES
    Scope of consultancy

    The consultancy will focus on the field research and data collection for the CSA. This will include at least 10 days field work to conduct the primary research with support from the DRC/DDG team.
    Key tasks
    Develop the CSA methodology appropriate for the Kalobeyei context
    Conduct primary field research, including engagement with communities, implementing agencies and other key stakeholders
    Compile and analyze field research information and data in a clear manner and format

    Methodology

    The methodology must include participatory assessments with both the host and the refugee communities, actor mapping of agencies delivering assistance and services in Kalobeyei, and key informant interviews with stakeholders. Gender inclusion and participation of marginalized groups will be emphasized. Care will be taken to ensure that the different stakeholders are free to express their views without interference or concerns of reprisals.
    Key deliverables/outputs
    Finalized methodology for CSA, adapted to the Kalobeyei context, including a workplan
    Collect, review and compile all raw information and data from research, as outlined in the finalized CSA methodology
    Synthesis report on the findings of the CSA research

    DRC’S RESPONSIBILITIESDRC/DDG will:

    Cover and arrange the consultant’s travel and accommodation to and in the field
    Provide ongoing security advice and support as necessary for travel to field sites
    Faciitate engagement with key stakeholders
    Provide all necessary project documents

    REPORTING ARRANGEMENTS
    The consultant will report to the DDG Country Manager. The focal point for coordination and liaison will be the Turkana DDG Project Coordinator.
    DURATION OF ASSIGNMENT

    A minimum of 10 days will be spent in the field conducting the research. Additional days will be allowed of the information and data to be complied.
    The field research will start as soon as possible, with the final data and synthesis report submitted to DRC/DDG by 31st March.

    EXPECTED PROFILE OF CONSULTANT

    Excellent understanding of conflict issues and community security
    Strong and proven research skills and experience
    Strong understanding of the Kakuma/Kalobeyei context or other similar refugee settings
    Willingness and ability to travel to Kakuma
    Good communication skills, including report writing in English

    TERMS & CONDITIONS

    The consultant must abide by all of DRC/DDG’s standard procedures, including the Code of Conduct and confidentiality policies. All data and information collected, and any reports, as well as the methodology of the BNA will be the property of DRC/DDG.
    The research requires at least 10 days in Kalobeyei.

  • Business Development Executive – visitors management system 

IT Software Sales Executive

    Business Development Executive – visitors management system IT Software Sales Executive

    Our client is a leading integrated business solutions provider dealing with various systems including Queue Management, Visitor Management, Time & Attendance and Electronic Security Systems. They seek to hire an experienced Business Development Executive who can drive sales and meet the targets. He/She will report to the Director.
    Responsibilities

    Promoting and Selling the software
    Building and maintaining relationships with the new and existing clients
    Presenting the organization’s system in a structured professional way to potential clients.
    Representing the company at trade exhibitions, events and demonstrations
    Gaining a clear understanding of customers’ businesses and requirements
    Ability to differentiate the company’s product offerings and convey compelling value proposition to promote sales.
    Creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer
    Advising on forthcoming product developments and discussing special promotions
    Making accurate, rapid cost calculations and providing quotations to customers
    Gathering Market and Customer information.
    Liaising with suppliers and follow up on order requisitions.
    Stocks management
    Management of Sales and Order records and updating the Sales office accordingly, or entering figures into a computer system;
    Ensuring Sales performance and aiming to meet and/or exceed targets
    Feeding future buying trends onto the system.
    Attending team meetings and sharing best practice with colleagues
    Making demos to potential clients as and when required

    Qualifications

    A Bachelor’s Degree and/or MBA in Marketing.
    Sales/Marketing Professional courses will be an added advantage
    A minimum of 3-5 years’ experience in Selling and Promoting IT / Software systems.
    Demonstrable knowledge and experience in field sales.
    Knowledge and experience in IT and software systems will be an added advantage.
    Strong communication and interpersonal skills
    Demonstrated ability to develop new business opportunities and improve the profitability and competitive
    performance of the business
    Entrepreneurial mindset with the ability to spot original Sales and branding opportunities
    Strong strategic, analytical and organizational skills
    Ability to work on own initiative, meet tight deadlines and balance priorities to achieve results
    Demonstrated ability to increase productivity and continuously improve methods, approaches, and departmental contribution

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  • Human Resources Business Partner

    Human Resources Business Partner

    We are looking for an experienced and exceptionally talented Human Resources Professional to fill the position of Human Resources Business Partner, whose key role is to ensure that all human resources (HR) operations are carried on smoothly and effectively within all the countries in the region. The person will be responsible for providing sound advice to senior management on all Human Capital related subjects.
    Are you the one?
    Role Purpose

    As the human resources Business Partner, you must find organizational  solutions for problem areas such as staffing and health and safety needs. You must also coordinate the other members of your team to ensure a uniform front.
    You will promote and implement Human Resource values by planning and managing HR programs, directing staff, Leading in the development and implementation of the HR Strategy in Talent Management, Employee Relations, Benefits design and management while being the lead HR business partner for the leadership team and line management in the region.
    You will ensure that HR needs of the company are being met and are aligned with all business objectives and the business strategic plan.
    You will need an excellent understanding of how your organisation operates, its business requirements and commercial objectives. You’ll work very closely with all heads of business units and  all the departments, and provide an information resource for both employees and senior management.
    Technical advice and services to the CEO and all regional heads of business
    Compensation and Benefits
    Employee Relations
    Staff Welfare

    Requirements

    At least 7year+ professional work experience as a Human Resource professional, 5 of which should be at a senior or similar position
    MUST have extensive experience in the Banking sector
    A bachelor’s degree from a Recognized University
    A Master degree or MBA is and added advantage
    Higher or post graduate diploma in HRM
    HR practicing certificate from IHRM or any other recognized institution

    In addition to the above, you should have:

    Outstanding commercial and strategic business insight
    Excellent interpersonal and communication skills
    Demonstrated leadership and people management capabilities
    Diplomatic and negotiation skills
    Tact, and the ability to deal with difficult situations
    Numerical and budgeting skills
    Knowledge of Kenyan labour laws  employment legislation for East African countries

  • Assessment and GIS Specialist

    Assessment and GIS Specialist

    Job description
    Work life harmonization – UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types.
    Functional Responsibilities

    Data Management/GIS Specialist will be responsible for supporting data management and evidence based activities for the East Africa portfolio.
    Understanding the accessibility to community services:
    Use the Rural Access Index methodology developed by the World Bank – methodology to analyse of the quality and reach of the road networks,
    Mapping the facilities,
    Understanding the population dynamics and movement,
    Develop an overview of the level of access to socal infrastructures and the services they provide,
    Analysing the functionality of these social infrastructure

    This exercise will be useful to:

    Demonstrate the present distribution of service delivery points within the determined area with a focus on health, education, economic growth and other social services,
    Understand the Migratory routes of the nomadic population,
    Provide the rationale for evidence based planning and resource allocation by area/county governments and partners,
    Understand the local potential for growth and development,
    Serve as an advocacy tool for results based programming and investment,
    Develop a tool to measure impact of the interventions.

    Specific Output
    The Assessment/GIS Specialist, together with his/her team, and as per request may implement a number of the following:

    Conduct a rapid assessment of all social infrastructure and services for a given area;
    Analyse the population distribution & density;
    Analyse the road network accessibility and make the Rural Access Index calculation;
    Create Maps (national and county specific) reflecting the geographic location of community services facilities; population distribution & density; Rural Access Index and the road network characteristics;
    Create a service accessibility index in order to enable the analysis of access to various levels of service facilities in the selected counties
    Conduct further analysis on key indicators and produce spatial maps;
    Provide the dataset that will inform and enable the creation of an interactive mapping site which contains the information gathered through this process as well as the main access routes that reflect the referral system;
    Over-see the integration of the results of the accessibility mapping exercise into the national health database;
    Train local counterparts in data management, GIS, evidence based planning and develop a sustainable and durable programme to hand over.
    Monitoring and Progress Controls
    The Assessment and GIS Specialist will report directly to the Programme Manager.
    The Assessment and GIS Specialist will report progress of the assessment to the UNOPS project team at the end of each segment of the assignment.
    Collect all official data on health and education facilities, social services,economic activities, road networks, update available information with the local authorities – the data will be used on qGIS (an open source software for GIS).
    Work on the process of prioritizing areas within the Area/County that require interventions for a better access to services and can enhance development.
    Identify and classify all critical points encountered on the road network and all social services (Referral services, schools, water points, mosques/churches, police posts etc.).
    Analyse the accessibility to services within the Rural Access Index and analyze the actual distribution of the Community Services facilities for an Area.
    Formulate recommendations on current et future of access to Community Services Facilities.
    Produce a final report on Accessibility to Community Services facilities.
    Produce all visual representations of distribution of services/ schematic maps/ to enable better understanding of the context.
    Develop a Capacity Building program for local counterparts.

    Deliverables

    Technical coordination and support of all GIS activities of the RMNCAH Accessibility Project, the KOICA accessibility project, and any other project that required GIS input.
    Creation and maintenance of reference data sets
    Planning and development of the geographic data management system, tools and processes of the projects
    Preparation of online maps for data review and analysis as well as reporting
    Production of printable maps (with ArcGIS or similar software) for M&E
    Support the preparation of presentations and reports related to GIS activities of the projects
    Supervision and oversight on the collection, compilation, or integration of external cartographic data as required for analysis or reporting needs.

    Education

    Advanced degree (Master’s level or higher) in Information Management, Geographic Information Systems (GIS), computer sciences or any related area is required.
    A first-level university degree (Bachelors degree or equivalent) in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

    Experience

    A minimum of five relevant experience in implementing similar assessment project with Geomapping and Information systems and tools in a multi- faceted program is required
    Superior knowledge in understanding the Rural development, Problematic of Accessibility to services, Rural Access Index, GIS concepts is desired
    Good Knowledge Web Application Concepts, Database design principles, Graphic arts principles is deired
    Significant experience working with research institutes and universities as well as government bodies is an advantage;
    Skills in analysis/feasibility studies,Geographic Information Systems, working with local governments and environment mapping are required