Location: Location in Nairobi

Programme Management/Communication Intern National Information Management Officer – Unocha, Regional Office For Southern And Eastern Africa

Background
As an integral part of the UNDP’s Regional structure in Africa, the East and Southern Africa Sub-Regional Platform (SRP) has been established as an anchor for strategic sub-regional initiatives and strategic support to and representation of UNDP in the Regional UNDG Team. The sub-region is confronted with significant development challenges, most prominently visible during the 2011 Horn of Africa drought and the continued peace and security challenges in the Great Lakes Region.
Thus there are two primary geographic areas of focus for the assignment of the intern:
Great Lakes
The deteriorating security and humanitarian situation in eastern DRC and the Great Lakes region resulted in the adoption of UN Security Council Resolution 2076, in November 2012. On 24 February 2013, recognizing the recurring cycles of conflict and violence that permeate the eastern Democratic Republic of Congo (DRC), eleven countries of Africa signed a Peace, Security and Cooperation Framework for the Democratic Republic of Congo (DRC) and the region.? At a five- year anniversary workshop in Addis Ababa in February 2018 the guarantors of the PSC-F noted the limited progress in implementing the PSC-F commitments and called for stronger action to address deficits in trust and to implement concrete regional and cross border socio economic and peacebuilding initiatives.
In May 2014 in Kigali, UN Resident Coordinators (RCs) and the Special Envoy of the Secretary General for the Great Lakes region discussed appropriate responses by UN Country Teams (UNCTs) to crises in the region. Subsequently in 2015, based on a joint regional conflict and socio economic analysis, a? Great Lakes regional strategic framework (the GLRSF- www.glrsf.org) focusing on the core area of conflict namely the eastern border area of the DRC with Burundi, Rwanda, Tanzania and Uganda was developed aligning the development work of the UN with the Road Map of the Special Envoy to facilitate PSC-F implementation..? In December 2015, the GLRSF was validated, by UNCTs, R-UNDG, regional organizations and IFIs. It was further endorsed by the UN Security Council in March 2016 during the Open Debate on the Maintenance of International Peace and Security: Prevention and Resolution of conflicts in the Great Lakes region.
The implementation of the GLRSF is co-championed by UNDP and WFP, and coordinated by the Chair of the R-UNDG for Africa and the UN Special Envoy for the Great Lakes.
The GRLSF is a fine example of the New Way of Working, bringing together the peace and security, development, humanitarian and human rights pillars of the UN in accordance with the agenda of the new Secretary General. The member states of the UN Peacebuilding Commission strongly supported the GLRSF’s cross pillar approach at a dedicated meeting on the GLRSF in November 2017.
The UNCTS of Rwanda, Burundi, Democratic Republic of Congo, Uganda and Tanzania are strongly engaged in the implementation of this regional strategic framework, both in terms of coordination efforts of the development approach and in ensuring the timely response of GLRSF Pillars specific initiativesThe sub regional platform is also responsible for ensuring appropriate UNDP technical input to the work of the pillars.in particular on justice, conflict prevention, economic integration and durable solutions. .
Horn of Africa
In October 2014 the UN Secretary General, the World Bank President, the President of the Islamic Development Bank, the African Development Bank and the European Union launched a joint regional effort to address the drivers of conflict in the Horn of Africa. The initiative aims to boost economic growth, increase stability, reduce poverty and promote business activities in the Horn of Africa (Djibouti, Eritrea, Ethiopia, Kenya, Somalia, South Sudan, Sudan and Uganda) through, among others, cross-border cooperation particularly in borderland areas in the Horn.
UNDP promoted in 2015-2016 an assessment to identify the strategic responses to development challenges in the Horn of Africa. The assessment seeks to generate fresh approaches to ‘ending need indeed’ in the Horn of Africa, through breaking cycles of climate and conflict-related emergency, addressing root causes, and improving development outcomes. UNDP will seek to ensure that the wider strategy for the Horn builds on the work already underway in the existing UNDP regional project in support to IGAD and the cross border initiative between Kenya and Ethiopia. The Regional UNDG is committed during 2018 to develop a coherent regional approach reflecting the humanitarian development nexus.
Duties and Responsibilities
Programme Management and Support

Provide support to strategic planning and development in the Great Lakes Region AND/OR Horn of Africa and contribute to the overall implementation of the Regional Frameworks;
Assist in preparation of the work plan, activities, targets, budget, standards for measuring progress and results;
Support in drafting donor reports and other corporate reporting
Contribute to the assessment of programmes impact and assist in providing accurate monitoring of progress and results.

Knowledge Management

Assist in knowledge extraction, analysis, documentation, codification of results/lessons learned, ensuring that knowledge sharing and content management is in line with guidelines and performed using corporate tools;
Support horizontal sharing of good practices between the COs to increase the efficient implementation of the programmes;

Communication and advocacy

Support in the design of products/tools for external communication on the regional frameworks;
Assist in the identification of key advocacy messages and development of an information kit and/or joint calendar of advocacy events or special occasions and/or appropriate tools on the regional frameworks;
Actively support in the development of an internal information sharing system for the regional frameworks.
Support the management of the online presence of the GLRSF (official website www.glrsf.org and social media platforms).

Competencies
Core competencies:

Teamwork: Ability to work collaboratively with colleagues
Communication: Ability to speak and write clearly and effectively in English and French
Planning and Organizing: Ability to develop clear goals that are consistent with agreed strategies
Creativity: Ability to actively promote new ideas and different options

Functional competencies:

Demonstrate research and analytical capacity;
Excellent organizational, inter-personal, communication and administrative skills;
Ability to manage diverse and complex tasks, with tight deadlines;
Highest standards of integrity, discretion and loyalty;
Commitment to UNDP’s vision, mission, and strategic goals.

Required Skills and Experience
Education:
Degree programme in public administration, political science, sociology, international relations, law, gender studies, development studies, communications or other relevant fields.
Applicants to the UNDP internship programme must at the time of application meet one of the following requirements:

Be enrolled in a graduate school programme (second university degree or equivalent, or higher);
Be enrolled in the final academic year of a first university degree programme (minimum Bachelor’s level or equivalent);
Have graduated with a university degree (as defined in (a) and (b) above) and, if selected, must start the internship within one-year of graduation.

Experience:

Familiarity with the UN system, and/or other international organisations, multi-lateral and other academic and international institutions;
Interest and good knowledge of the Africa region, including the Horn of Africa and the Great Lakes Region would be an advantage;
Experience with web-based applications and websites, Microsoft Office tools (Word, Excel, Powerpoint, Outlook) is required.

Conditions of the Internship:

UNDP internship programme does not provide a salary or remuneration for the internship;
All the expenses connected with the internship will be borne by the intern, sponsoring Government or institution;
UNDP accepts no responsibility for costs arising from accidents and/or illness or death incurred during the internship;
The intern is responsible for obtaining necessary visas and arranging travel to and from the duty station where the internship will be performed;
Interns are not eligible to apply for, or be appointed to, any post in UNDP during the period of the internship;
Interns are not staff members and may not represent UNDP in any official capacity;
The purpose of the Internship Programme is not to lead to further employment with UNDP but to complement an intern’s studies. Therefore, there should be no expectation of employment at the end of an internship;
The intern will be evaluated at the end of the contract and due recognition of work will be issued in writing.
In case an applicant is successfully selected, s/he will be requested to provide electronic versions of the following documents:
Copy of the applicant’s most recent resume or curriculum vitae;
Letter from his/her university confirming current enrollment and graduation date;
Letter of recommendation from a professor;
Copy of his/her school transcript;
Copy of passport;
Medical Certificate of Good Health (to be provided upon selection);
Proof of medical insurance (to be provided upon selection).
Application process:
Upload a current CV and cover letter explaining your motivation for the internship.

Please combine all your documents into one (1) single PDF document as the system only allows to upload maximum one document
Please Note that only applicants selected for an interview will be contacted.
UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

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October 23, 2024
Chief of Party – Kenya Irrigation Project Finance Director – Kenya Irrigation Project Monitoring and Evaluation Specialist, Kenya Irrigation Project

Project Description:
Kenya Irrigation Project is a 5-year $14M-$18M project funded by the USDA Food for Progress Program. The project will work closely with the National Irrigation Board and act as a steward of USDA funds to design and construct small and medium sized irrigation projects that demonstrate a strong potential for expanding agricultural production and trade.
Position Summary and Primary Responsibilities:
The Chief of Party (COP) will provide strategic vision, overall leadership and technical direction to the project. The COP will ensure the project is planned and executed with quality, accountability and measurable impact. The COP will be the primary liaison with USDA and other donor partners, as necessary, and will manage project staff and implementing partners to ensure proper reporting, financial management, and compliance. The COP is expected to coordinate with government and other stakeholders to ensure that activities complement ongoing initiatives and adhere to country and global standards. The position will be based in Nairobi, Kenya with frequent travel to other field sites.
Primary responsibilities of the position include but are not limited to the following:

Provide strategic leadership to the design and implementation of the project activities and oversees program planning, monitoring, reporting evaluation and overall learning
Oversee project finances, planning, administration, compliance, reporting, and monitoring and evaluation;
Ensure successful project implementation and achievement of results on time and within budget;
Manage relationship with implementing partners.
Ensure optimal use of human, financial, and physical resources to successfully meet project milestones, objectives, deliverables and targets.
Oversee and coordinate the successful completion of planning and budgeting requirements of the project.
Ensure mechanisms are in place to monitor the implementation of projects, including progress toward achieving objectives and targets with high-quality and on-time performance;
Ensure timely, high-quality and complete submission of work plans, quarterly and annual reports, financial reports, and any other reports required by the donor;
Ensure that all activities are undertaken in full compliance with Land O’Lakes’ standard operating procedures, and USDA policies and regulations, and national policies and laws;
Ensure documentation and dissemination of findings, impact, innovations, and lessons learned;
Represent project both internally and externally to other donors, stakeholders, implementing partners and government counterparts.
Ensure gender equality approaches are integrated into programming; implement an engendered design, identifying learnings on a regular basis, refining the design as needed to improve gender equality across project activities.
Promote sustainability of project activities with effective networking, linkages to other programs, capacity building of project staff, and institutional strengthening of implementing partners and community-based organizations.
Create a collaborative organizational culture and facilitate exchange of knowledge for cross-organizational learning.
Encourage learning and knowledge sharing as an essential part of doing business and ensure employees own their own learning;
Ensure important decisions are recorded, and easily available for retrieval thus making it employees’ responsibility to share the learning; and
Ensure tools for learning, such as blogs, articles, social media, brochures, coaching, training, etc. are in place. Encourage employees’ enrollment in relevant social networks and communities of practice.

Reporting & Supervision:
The Chief of Party reports to the Program Director – Africa and supervises, mentors and develops technical leads.
Required Skills and Qualifications:

Master’s degree in international development, business administration, economics, social sciences, agriculture, or a closely related field is required.
10 + years’ experience designing, implementing and managing large, complex projects involving multiple partners, in/for developing countries, of which at least five years has been spent in the position of CoP, Deputy CoP or a similar role of a large development program of equivalent size and scope.
Strong leadership, communication and interpersonal skills, including proven ability to develop and communicate a common vision among diverse partners and lead a multi-disciplinary team.
Strong leadership qualities and depth and breadth of technical and management expertise in agriculture programming.
Experience in systems strengthening, capacity building, service delivery, and quality improvement is highly desirable.
At least two years of experience living or working in a developing country required;
Demonstrated ability to create and maintain effective working relations with host country government personnel, stakeholders, NGO partners, and international donor agencies.
Strong interpersonal, writing and oral presentation skills in English.
Ability to work independently and manage a high volume work flow
Relevant computer software skills (including, at a minimum, the standard applications in MS Office).

Desired Skills and Qualifications:

Experience living and working in Kenya is preferred;
Management experience of a USG contract or cooperative agreement is preferred;

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October 23, 2024
Direct Sales Representative

The individual should aggressively grows sales and promote different products and acts as a business representative for all distribution channels. The individual should be a self-starter who can manage sales and provides customer service to a client’s.
Objective: Highly motivated and energetic individuals who will be responsible for acquisition of new business, market activation within the assigned and other duties as may be assigned by the management team.
Responsibilities:

Conduct door-to-door direct selling
Responsible for contacting regular and prospective customers to sell products
Delivery of sets sales targets
Seek customer feedback on products and services
Provide excellent customer service
Responsible ,reliable, has leadership skills and business acumen to spot opportunities readily
Participate in product campaigns to ensure product information is readily available to customers.
Participate in organization’s growth expansion initiatives
Recommend products to customers, based on customers’ needs and interests
Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.

Required Experience:

A university degree/diploma/certificate from are recognized institution
Minimum of 2 years’ experience in direct sales and customer service
Must have worked previously in a performance based commissions environment
Experience in sales and client relationship management is mandatory.

Required Skills:

Excellent customer service skills
Accuracy and attention to detail
Results oriented and self-driven with a proven performance track record Proven success in a sales territory
A creative, proactive, passionate and innovative individual with a passion for excellent results.
Sense of urgency and self-motivation;
Co-operative, assertive and able to work independently and offer effective solutions
Ability to work under pressure and meet deadlines

October 23, 2024
Regional Security Manager

Department – Global Security
Based in Africa (Nairobi or Johannesburg preferred; other locations possible)
Up to 50% international travel
Reports to the Deputy Director, Global Security
Join us!
The PSI Global Security department is a small team with a big impact. As a department, we provide security insight and support to all 50+ PSI offices and thousands of employees globally. We strive to never present problems without solutions. We take a soft approach to security management by designing context-appropriate solutions and recommendations. The Regional Security Manager for Africa will have a strong influence in creating and shaping safety and security policies throughout the organization. This position is more than just incident management—we emphasize training and preparedness instead of simply reacting.
We are looking for a Regional Security Manager to help build safety and security capacity in PSI offices, and strengthen our ability to program in difficult environments. You will be a primary point of contact for country security focal points and country directors across Africa on any number of security issues and questions. You will visit various countries to perform physical security assessments, trainings, briefings, and preparedness planning. You will build and maintain close relationships with security networks in your area of responsibility, and raise potential issues of concern to the regional and corporate levels as appropriate. Importantly, you will be proactive in identifying challenges and areas of opportunity for PSI Global Security to create and implement new policies and procedures that will increase staff security.Sound like you? Read on.
Your contribution
You will:

Perform field office safety and security assessments throughout Africa, as assigned;
Participate in Incident and/or Crisis Management teams, as emergency situations arise;
Be willing to deploy abroad or alter travel routes with little advanced notice to respond to needs of PSI;
Provide technical support to security focal points and Country Representatives;
Attend meetings and conferences, and debrief on any issues related to safety and security that may impact PSI;
Advise staff and management on exposure to risk and liability;
Assist in the preparation of concept papers, operations policies/procedures, and manuals regarding global safety and security;
Provide quality assurance and guidance on all platform Security Management Plans, and ensure compliance;
Provide security trainings and briefings as developed by the security department;
Liaise with country teams to ensure safety and security is being adequately addressed in cost proposals and realignments;
Attend appropriate security workshops and seminars;
Be willing and able to respond remotely, or in-person, to emergencies 24 hours per day, 7 days per week;

What are we looking for?
The basics

You have at least 7 years of experience managing safety and security.
You have at least 2 years of experience working for an international NGO.
You have lived and worked in a developing country environment for at least 2 years.
You have experience and are passionate in building local technical, management and leadership capacity around safety and security.
You are fluent in English, and preferably another major African language (Swahili or French highly preferred).
You have significant experience building country-level security management systems.
You are an experienced security trainer who is comfortable training and creating training plans on a wide variety of topics.
You are a strong but concise writer.
References will be required.
Must be authorized to work and live in a major African hub (Nairobi, or Johannesburg. Other cities may be considered.) B. PSI will not consider work visa sponsorship for this position. Relocation expenses will not be paid.

What would get us excited?
Experienced manager. You have been a Regional Security Manager, or a country security manager in multiple countries. You have created and implemented major policies and improvements to security management for your organization.
Collaborative manager. You are able to inspire a shared vision of security with your country teams. You have successfully helped focal points and management teams learn, grow, and thrive in their resilience to safety and security issues.
A connector. You have a wide network of security contacts and information sources. You are able to gather information on emerging events and trends quickly and accurately. You are able to spot trends and keep the PSI global headquarters informed about country or regional threats and support needs.
A Strategist and an innovator. You are creative, innovative and a strategic thinker. You have a strong interest in creating solutions and sharing learning. You are able to work independently, but are an active and engaged member of the Global Security team.
STATUS
Exempt
PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.

October 23, 2024
Assistant Manager – Ict Infrastructure & Security

Job Description
Ref: TAS/HR/RK/2068/2018
The successful candidate will report to the Head of ICT.
Duties and responsibilities

Manage and ensure optimal operation of all network hardware and equipment, including servers, routers, switches, hubs, UPSs, Test network performance and provide network performance statistics and reports; develop plans for maintaining network infrastructure.
Test server performance, provide network performance statistics and reports and come up with plan for maintaining server infrastructure.
Develop and implement technical procedures, and associated training plans for network resource administration and appropriate use.
Oversee the administration of user accounts, permissions, and access rights in Active Directory.
Conduct research and make recommendations on network products, services, protocols, and standards in support of network procurement and development efforts.
Coordinate installation of in-house and remote hardware and software across the organization’s network.
Manage and ensure effectiveness of servers, including e-mail, print, and backup servers, and their associated operating systems and software. Responsible for on-site and off-site data centers.
Actively ensure appropriate administrative, physical and technical safeguards are in place to protect Tausi’s information assets from internal and external threats
Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems.
Ensure effective staff training programs are frequently conducted to increase security awareness.
Manage and assist in performing security monitoring of information systems including assessing information security risk.
Perform regular inspections of systems and network processes and ensure security updates are up to date.
Provide guidance to junior members of the ICT team.

Position Requirements
Minimum Qualifications

Bachelor’s Degree from a recognized university in Bachelor of Information technology (Bsc IT) Computer science or related.
Microsoft certification (MCSE,MCSA or MCP) or Network Certification (N+) IT security certification (CISSP,CISM, CompTIA Security +, CEH) Certifications on Office 365, Exchange Server, and Skype for Business is added advantage.
Knowledge & Experience 5 years of experience managing and configuring enterprise-wide LANs, WANs, WLANs, VPNs, etc.
Exceptional knowledge of service and application delivery, as well as successful service level agreement accomplishments.
Excellent knowledge of current protocols and standards, including Active Directory, Group Policies, Exchange online (office 365), Core Switching/Routing, SSL/IPsec, SAN, Virtualization, Business Continuity, Disaster Recovery.
Hands-on experience troubleshooting hardware such as servers, routers, bridges, switches, hubs, modems, network interface cards, and so on. Knowledge and understanding of system flow charts, data processing concepts, and telecommunications principles.
Experience installing network cabling and telephony systems.
Experience in I.T security solutions, management of UTM device, anti-virus solutions, and intrusion detection systems.

Personal Attributes

Demonstrated leadership and personnel management skills.
Good understanding of the organization’s goals and objectives.
Strong interpersonal, written, and oral communication skills.
Able to conduct research into networking issues and products as required.
Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations.
Ability to present ideas in a user-friendly language. Highly self-motivated and directed.
Keen attention to detail. Proven analytical and problem-solving abilities.
Strong customer service orientation.
Experience working in a team-oriented, collaborative environment.

October 23, 2024
Assistant Communication Manager

Responsible for overseeing all marketing and communication functions.
Responsibilities

Effective resource and budgeting utilization in the Marketing & Communication function.
Cascading departmental programmes and initiatives and customising them to suit the local environment
Liaising with the Regional Coordinator and Technical heads in the Region so as to ensure support in delivering the Department’s mandate in the region
Liaising with Chief Manager – PR & C on all matters related to Media Relations in Southern Region including preparing articles and press releases for the media; ensuring protection of Authority brand; establishing working relationships within the press and publicity community; plan and oversee press events; detect public relations issues as they emerge and address them directly; research and write briefing materials.

Qualifications

Bachelor’s degree in Journalism/ Marketing/ Public Relations/Media Studies/ Communications or a related field
Professional Membership in MSK/CIM/PRSK Relevant work experience required
Minimum of five (5) years’ relevant working experience in a communication team, especially in a large organization.
Additional experience in the mainstream media will be an added advantage Skills required
Excellent writing, editing and proofreading skills as well as journalistic ability
Good interpersonal and relationship building skills
Media relations
Creative ability to devise communication strategies
Strong public speaking skills
Writing skills.

October 23, 2024
Android Developer Client Service Executive Sales and Marketing Manager Creative Director Full Stack Developer

Job Details
TabAds is seeking an Android Developer to implement our cutting edge Android applications. The candidate must possess a passion for mobile technology with strong Android development experience. Candidate must demonstrate ability to design, develop and test Android applications. You will create wireframes and mockups of mobile applications. You will support deployment and productions issues. You will test and verify that the application meet the initial specifications.
Responsibilities:

Translate designs and wireframes into high quality code.
Manage the full technical life-cycle of Android applications during each development phase
Design, build, and maintain high performance, reusable, and reliable code
Collaborate with team members to brainstorm about new products, provide each other with technical insight and review working drafts
Ensure the best possible performance, quality, and responsiveness of applications
Identify and correct bottlenecks and fix bugs
Help maintain code quality, organization, and deployment automation
Working with business development and customer service teams to obtain and analyze project requirement and improve user experience
Work with product managers, clients and sales teams to assess customer demand and usability of new applications
Perform individual project components within the entire development lifecycle including implementation, testing, deployment and maintenance.
Work from UI/UX requirements, APIs, mockups to build functional, high-performance Android phone and tablet apps
Compiling and writing documentation for solutions developed
Knowledge transfer to internal publics or clients
Managing relevant code and asset repositories

Skills

Bachelor’s degree in Computer Science
Proven, 3 years of overall software development as a core function with at least 2 years being focused on Android
Deep competency in Android Development Studio, Android SDK, different versions of Android, how to deal with different screen sizes and available libraries;
Deep competency in Mpesa APIs
Deep understanding and implementation of material design, patterns, and best practices
Extensive hands-on experience of creating custom UI controls, designing protocols, implementing interfaces
Expert level with version control system Git
Strong knowledge of Web Services & REST APIs
Experience with offline storage, threading, and performance tuning
Comfortable working with huge data sets and massively high user load
Working knowledge of the general web and mobile landscape, architectures, trends, and emerging technologies
Solid understanding of the full mobile development life cycle

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October 23, 2024
Manager – Carrier Technical Support Business Development Manager – Mobile Financial Services (Mfs) Business Intelligence Manager – Mobile Financial Services (Mfs) Head of Trade Marketing

Reporting to: Deputy CTO
Band: 4.1
Department: Technology Division
Role Purpose:
To be the key coordinator of Carrier Services Projects and Faults management cycle within Technology Division for all carrier customers.This involves coordinating all Carrier surveys and implementations (to ensure they are delivered as per SLA with Technology), developing improvement plans for problematic links and service inventory documentation in order to meet customer service level requirement while delivering serving excellence.
Key Duties and Responsibilities

Coordinate all Carrier Service Implementation requirements end to end within Technology Division (From feasibility to implementation and handover process)
Create and update inventory of Carrier customers link (all details including service designs)
Coordination with Technology Fault Mgmt. teams: Enterprise Technical support (ETS) , Network Management Center (NMC) and Operations&
Maintenance (O&M) to ensure all customer complaints are attended to and resolved within SLA. Mediate in case of delays by either party and thus reduce TTR.
Reduce customer churn due to technical faults – target 5% of Carrier customers (15 services) per quarter.
Prepare overall weekly, monthly and quarterly Fault Management reports for ETS & NMC
Prepare reports of achievements against targets, and recommendations for improvement based on Projects (Surveys and Implementations) and Faults.
Documentation of all customer setups (all service activation Documents, Service Design Diagrams provided during Handover of services) and have the ETS and NMC teams fully understand end to end setup details for all customer links.
Develop and document Improvement plans for problematic links.
Projects and Services Review meetings with Carrier Services on weekly basis & monthly basis
Complete trainings on schedule internal trainings and staff development program.

Academic/ Professional Qualifications

BSC degree in IT, Computer Science, Engineering, Telecommunications or any-related technical degree from a recognized institution.
2-3 years and above experience in a senior support role within the telecommunication industry.
Professional Knowledge
Experience with managing Enterprise and Wholesale customers’ expectations including project and Fault management
Problem solving, troubleshooting and analytical thinking
Ability to multi-task in a high pressured, time critical environment.

Professional Skills:

Planning ,organizing and pro-active approach
Team-work, communication and co-operation
Self-motivated person able to work under minimum supervision
Customer focused ,Team player, Efficient and results oriented
Willing to work a flexible schedule to meet 24/7 business requirements

This position is open to Kenyan citizens only. If you are up to the challenge & fit the required profile, please apply highlighting how your qualifications, experience and career aspirations match the requirements for this position.

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October 23, 2024
Senior Officer – General Claims

Job Description
Reports to: Manager – General Claims
Job Summary:
To ensure claims settlements are timely and professionally concluded and always ensuring compliance with the company claims management philosophy as well as the claims procedures manual.
Duties and Responsibilities:

Ensuring prompt registration and acknowledgement of newly reported claims.
Identifying valid claims by careful analysis of supporting documents.
Ensuring that recoveries are pursued aggressively against the negligent third parties.
Thoroughly review each claims report and recommend settlement in line with policy liability and circumstances of loss.
Ensure prompt processing for settlement on all fully documented and concluded claims and seek approval for payment within the agreed timeframes and approval levels
Consult and advice continuously on all issues regarding claims management keeping the claims manager updated on all technical, professional and industry developments.
Continuously formulate, review all claims processes and procedures ensuring compliance to the established set standards as contained in the claims operational manual.
Monitoring overall costs of claims department and ensure that service providers are appointed only where necessary.
Monitoring performance of service providers to ensure timely submission of reports without compromising on quality.
Facilitating and maintaining cordial relationships with our service providers, brokers and prospective clients.
Ensuring timely submission of Claims Reports by claims adjusters and analyze reports and take appropriate action.
Appointing service providers and follow up reports from the providers as per the SLAs
Notifying Underwriting Department on any critical matters that become apparent at the claims stage.
Liaising with other departments and branches.

Job Holders Specifications:
Education / Qualifications:

IIK or its equivalents University Degree is an added advantage

Experience:

Minimum 5-year experience in non-motor claims

October 23, 2024
Graphic Designer Digital Marketing Executive

Are you looking for a JOB?
One that is Orderly. Predictable. Safe. One with guaranteed outcomes, with set annual increments where you work strictly eight hours a day, five days a week, come rain or shine?
If this is you, sorry, Kava is not for you. We don’t do safe and predictable.
However… If you are seeking an ADVENTURE. A Space ship ride, more like. If you believe life is too short to be spent playing safe, hiding and posing. If you thrive in chaos and uncertainty, building stuff from ground up, only from your imagination (not Google). If you like dancing with fear of the unknown, excited at the possibility that your success will likely change lots of lives – for good.
If this is you, then Kava is your kind of gig, and you’re our kind of guy.
Apply now and let’s go disrupt something!
Roles

Estimating the time in-house projects will require and any cost implications
Coming up with design concepts that fit the needs of the organization
Presenting options for design treatments
Creating final designs, working to a deadline and budget
Amending designs according to the final comments
Proofreading and preparing designs for print, online and promotional branding
Undertake photography and photo retouching
Take part in web design
Manage approvals for licensed artworks
Perform other design related duties as assigned

Qualifications, Experience & Qualities

Diploma or Degree in graphic design or any related field
Experience in Photography, Retouching, Photoshop, Web & Multimedia Website Design, Video Editing, Video Photomontages, Social Media
Strong grasp of E-Commerce and digital communication applications
Deep functional knowledge on graphic design applications like Photoshop, Adobe Illustrator, Joomla among others.
Sufficient understanding in digital brand development and implementation.
Must have hands on experience with Google platforms i.e. Analytics, Ad words, AdSense, SEOs and Web Optimization
Experience in planning and delivering web based and graphic content
Minimum of (2) years of relevant experience as a graphic designer.
Must have good communication Skills
Must be time conscious
Must be dedicated to his/her work and have the ability to meet tight deadlines
Ability to work under pressure

Payscale: KSH 80,000 – 100,000 gross

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October 23, 2024