Location: Location in Mombasa

  • HVAC Technician – Mombasa 

Call Centre Agent

    HVAC Technician – Mombasa Call Centre Agent

    Main Job Purpose: To install, maintain and repair heating, ventilation, and cooling units for both residential and commercial customers. Diagnose and repair of electronic, mechanical and electrical components of these systems. Diagnose diverse service issues, obtain any replacement parts, rectify system to manufacturer’s recommendations, and explain fully to customer what the issue is and what needs to be corrected.
    Job Responsibility and Accountability

    Fabrication and installation of ducts, AC installation, repair and service.
    Provide exemplary technical service to all clients in order to ensure repeat sales through client satisfaction.
    Receive or push to receive information from sales coordinators after which you move to site.
    Complete the work as per the company standards in the shortest possible time.
    Ensure good housekeeping standards in your work area.
    Ensure your tool box is fully equipped and well maintained. (Maintain a daily checklist and report damage or loss of tools immediately for replacement).
    Understand and interpret HVAC Drawings.
    Train clients on how to operate the equipment correctly on site that have been commissioned.
    Manage all customer complaints promptly.
    Train Interns on installation and servicing of HVACR scope.
    Maintain a site material usage record for re-ordering in good time.
    Carry out site surveys when required.

    Minimum Qualification

    Diploma in Refrigeration and Air Conditioning or its equivalent.
    Proficiency in VRF systems, installation and diagnosis; with a minimum of 2 years’ experience in their installation and diagnosis.
    Basic knowledge of Electrical concepts related to Air Conditioning
    Ability to work independently in a timely manner, making sure job is done correctly the first time
    Must be a resident of Mombasa county

    Other Key Competencies and Skills

    Good execution skills.
    Basic Health & Safety skills.
    Good problem solving skills (trouble shooting).
    Good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals.
    High attention to detail
    Excellent customer service skills with desire to exceed customer expectations.
    Ability to work independently in a timely manner, making sure job is done correctly the first time.

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  • Marketing & Sales Coordinator

    Marketing & Sales Coordinator

    Details:
    At Forte Management Training and Consultancy, we don’t just offer a job, we offer a career with varying assignments and lots of development opportunities, so that we develop our leaders of tomorrow.
    Job Responsibilities

    Increase brand recognition in target audience through creative promotions and marketing campaigns.
    Improve brand awareness by monitoring all marketing campaigns.
    Develop and implement campaigns for email, online advertising, search engines and direct mail
    Respond to email and social media messages according to prescribed policies.
    Develop marketing strategies and resolve problems to drive sales.
    Visit companies in Mombasa to increase company sales on our Corporate Packages and to grow our contact list.
    Work closely with clients to identify their needs and challenges and provided solutions-oriented campaign themes.
    Create effective messaging using language, graphics and marketing collateral.
    Prepare marketing reports weekly, by collecting and summarizing sales data.
    Provide administrative support to senior staff including creating proposals and organizing documentation. 
    Devise email strategies, including segmenting strategies and welcome email auto responders.
    Track and report on marketing campaigns responses.

    Job requirements

    Bachelor’s  Degree in Marketing or any related course
    Have at least one year experience
    Passion for sales and marketing
    Willingness to learn new things.
    Computer literate( Digital marketing, MailChimp, Social Media etc.)
    Confident and can address others fluently.

    Compensation Package is Negotiable.

  • Facilities & Maintenance Manager

    Facilities & Maintenance Manager

    Job Details

    To be an integrated member of the Campus Operations Team and the Senior Management Team
    To establish and manage all technical and engineering aspects of the Campus equipment and systems, whether they be fixed or mobile
    To manage a team of technical personnel responsible for dealing with all aspects of technical systems and equipment
    To establish the maintenance regimes and procedures for all the Campus equipment and systems, to ensure optimum operational efficiency.
    To suggest and implement value engineering solutions to obtain the most cost efficient operations
    To introduce environmentally friendly operational systems that support the “green vision” for the Campus
    To establish, negotiate and manage suitable outsourced Facilities Management and Maintenance contracts.
    To establish and maintain a central workshop and stores, together with stock control and management system to ensure adequate spare parts are available at optimal cost.
    Coordinate and interface with the Faculty operations and determine maintenance schedules which suit Campus educational operations.

    Qualifications

    A senior manager who is a qualified mechanical or electrical engineer with a minimum of 20 years’ experience of maintenance and facilities management of high quality, high profile facilities
    Experience of working within an educational environment or campus, desirable
    Someone with demonstrable experience in managing complex buildings with varied and complicate mechanical, electrical, HVAC, plumbing and low voltage systems
    An understanding of how to maintain kitchen, transport and other fixed and mobile equipment
    Ability to proactively solve problems in order to avoid crises
    Able to undertake a forensic, unbiased assessment of the problems
    Previous experience in establishing maintenance regimes on complex systems
    Highly developed relationship management, presentation and communication skills with the ability to express ideas in a clear and concise manner to employees at all levels.
    Effective in time management, proactive and highly motivated.
    The ability to work autonomously or within a team to successfully deliver on key elements in potentially challenging circumstances.

  • Floor Service Supervisor 

Waitress

    Floor Service Supervisor Waitress

    Responsibilities

    Anticipate guest’s needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
    Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
    Conduct pre-shift meeting with staff and review all information pertinent to the day’s business.
    Inspect, plan and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.
    Prepare weekly work schedules in accordance with staffing guidelines and labour forecasts. Adjust schedules throughout the week to meet the business demands.
    Ensure that staff report to work as scheduled. Document any late or absent employees.
    Address customer inquiries and complaints.
    Handle complaints, conflicts, questions and suggestions from F and B employees.
    Coordinate music selection and entertainment, ensuring correct volume and appropriateness to clientele.
    Inspect grooming and attire of staff and rectify any deficiencies.
    Any other duty assigned from time to time.

    Qualifications
    Required skills and Competencies

    Diploma in Hotel Management course
    At least 2 -3 years of experience in a busy restaurant with high-end service standards
    Ability to perform training and coaching of restaurant staff on regular basis
    Great communication skills – Ability to deal with customer complaints
    Good presentation skills
    Attention to details

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  • Ict Junior School Teacher

    Ict Junior School Teacher

    Job Description

    Reporting To: Junior school Head teacher
    Subject to be taught: Information Communication Technology (ICT) 
    Key responsibilities

    Planning, preparing and delivering lessons to a range of classes that cater for the needs and development of the students according to age, ability and aptitude within their class.
    Prepare schemes of work and lesson plans according to the syllabus and translate them into learning experiences.
    Provide individualized and small group instruction in order to adapt the curriculum to the needs of each student.
    Plan, initiate and guide the units of study in respective subjects and use variety of instruction strategies.
    Create and evaluate assessments of each student’s academic work and social growth and keep records updated.
    Communicate with parents on students’ progress.
    Administer and mark assessments.
    Communicate regularly and constructively with students and staff.
    Set and assign appropriate homework on a regular basis to reinforce student learning and to prepare them for further class activities.
    Use teaching methods that are engaging to students, stimulating intellectual curiosity including the use of effective questioning, presentation and resources.
    Establish and maintain standards of student behavior needed to achieve a functional learning atmosphere in the classroom.
    Participate in curriculum development programs as required
    Supervise students in out-of-classroom activities during the school day.

    Qualifications

    A Bachelor’s Degree from a Kenyan University in Education. 
    Must be registered with Teachers Service Commission (TSC).
    At least five years teaching experience 
    Successful experience in teaching and learning.
    Knowledge and understanding of current trends in teaching and learning practices
    Excellent interpersonal and communication skills, and the ability to form effective relationships with all stakeholder groups
    Role model for teaching and learning across the school

  • Principal Operations Officer 

Depot Accountant 

Depot Engineer 

Resources Operations Officer 

Electrical & Electronics Engineer 

Senior Engineer (Shift) 

Port Fire Officer 

Principal Logistics Officer

    Principal Operations Officer Depot Accountant Depot Engineer Resources Operations Officer Electrical & Electronics Engineer Senior Engineer (Shift) Port Fire Officer Principal Logistics Officer

    Reporting to the Head of Inland Container Depot, the job holder is responsible for ensuring effective and efficient overall planning, directing, and supervision, execution of operations & KWATOS system for prompt delivery of service at the Inland Container Depot Nairobi.
    Responsibilities

    Liaising with all stakeholders and government agencies at the Depot to ensure efficient delivery of services.
    Determining the labor and equipment requirements required for smooth operations of ICDN operations
    Ensuring Rail, Yard, Shed and Gate operations achieve maximum output while utilizing optimum resources.
    Ensuring prompt preparation and distribution of the work schedules to enable efficient execution of the depot operations.
    Monitoring implementation of the operation plans and incase of deviation ensure corrective action is taken.
    Liaising with the Engineering personnel to avail equipment for planned maintenance and to ensure that breakdowns are attended to promptly.
    Controlling and ensure that all KPA charges are secured after they are computed accurately and promptly.
    Conducting both pre and post-operation review and report the areas of concern to the Head of Inland Container Depots.
    Ensuring cargo documentation and monitoring & control is done through the system.
    Liaising with counterparts and stakeholders and advises on all issues related KWATOS system that are affecting Operations.
    Organizing/conducting the stake-holders monthly meetings.
    Advising management on trends and operational activities and conduct post operation review for remedial action.
    Ensuring that hazardous, refrigerated and other special cargo/ containerized or loose are handled in accordance with the Authority Rules and Regulation.

    Qualifications

    Be a holder of a Bachelor’s Degree in any of the following fields: Maritime Affairs, Business Administration, Logistics, Transport, Shipping or in any other relevant field from a recognized institution
    Those with degrees in other fields but possess a Diploma in Shipping or Port Management/Operations will also be considered.
    A Master’s Degree in any of the above fields from a recognized institution will be an added advantage
    Be a valid member of a recognized professional body and be of good standing
    Have not less than five (5) years’ experience in logistics operations planning with at least three (3) years served at a managerial level
    Knowledge of Port Operations will be an added advantage.

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  • House Keeping Manager

    House Keeping Manager

    Responsibilities
    The cottage Supervisor is responsible for scheduling, supervising, and training the housekeeping staff and ensures the cleanliness and readiness of both cottages. The supervisor shall have dual reporting to both the employer and the HR Advisor The supervisor will oversee the duties being performed by the following and also act as their line manager;-

    Life Saver/Supervisor
    Senior Cook
    Cook
    Gardener
    Cleaner

    In addition the supervisor will perform the following roles;-
    Customer service

    Deliver a first class customer experience by ensuring that both cottages and facilities are clean, stocked, and ready for guest use.
    Ensure proper check-in and check-out procedure for both cottages
    In coordination with HR department, confirm cottage reservations and review any arrival changes weekly.
    Train and supervise housekeeping staff to ensure high-quality guest experience.
    Complete quality assurance inspections prior to guest arrival at the facilities.

    Repairs and maintenance

    Schedule maintenance on all cottages as needed
    Supervision of all repairs/renovations and ensuring they are completed on time
    Supervision of contractors identified by the company. These will include service providers for Generator maintenance services, air conditioner, guarding services, cleaning services-including the swimming pool cleaning, sanitation from time to time or when needed & repairs and tea services, plus roof repairs

    Preparation of management reports as and when needed for the above items

    On taking over Facility for management

    Taking inventory of all fixed and movable assets in the building including keys, signage, plants and equipment, Furniture & fittings, soft furnishings, utensils and crockery.
    Take stock of the Cottage bookings and manage usage with catalogue of items in use before and after occupation and report any damages noted.

    Preparation of Management Reports
    The supervisor will provide monthly, quarterly, half yearly and yearly reports for the cottages.  The report will include the following:

    Service provider engaged and their performance standard
    Repair and maintenance carried out within the period (capital and routine work including summary of expenditure vis a vis budget)

  • P.E. And Sports Teacher

    P.E. And Sports Teacher

    Job Description

    Key responsibilities

    Planning, preparing and delivering lessons to a range of classes that cater for the needs and development of the students according to age, ability and aptitude within their class.
    Observing, assessing and recording students’ performance, giving appropriate feedback and maintaining records of pupils’ progress and development and prepare them for examinations.
    Providing or contributing to oral and written assessments, reports and references relating to individual students or groups of students
    Organization or active participation in regular extra-curricular activities 
    Attendance at all Parents’ counselling and advising meetings as directed by the Head Teacher
    Attendance at all Staff Training and Continuing Professional Development activities as arranged by the school and under the direction of the Head Teacher
    Attendance and participation in (as required) all School Assemblies relevant to the teacher’s class responsibility, under the direction of the Head Teacher. 
    Providing pastoral care and support to students, providing them with a secure environment to learn
    Contributing to the professional development of new teachers and student according to arrangements agreed with the head teacher.
    Plan coordinated PE scope and sequence, which articulates the programme and ensures that it is age appropriate by referencing against external benchmarks.
    Coach more than one sport and helping with contributing to the development of enrichment and residential experiences for students

    key qualifications, skills & qualities required 

    A Bachelor’s Degree from a Kenyan University in Education or Graduates in Sports/ Recreational Science with a Post Graduate Diploma in Education will be considered
    Must be registered with Teachers Service Commission.
    At least five years teaching experience 
    Successful experience in teaching and learning.
    Knowledge and understanding of current trends in teaching and learning practices
    Excellent interpersonal and communication skills, and the ability to form effective relationships with all stakeholder groups