Location: Location in Mombasa

  • Reservations & Sales Agent

    Reservations & Sales Agent

    Kenya Safari Lodges & Hotels Ltd is seeking tfill Reservations & Sales Agent position (1) Lodges with a dedicated and talented hospitality professional.
    MAIN PURPOSE OF THE JOB
    Reporting tthe Sales & Marketing Manager the role entails receiving and recording bookings, reservations for accommodation among other lodge facilities.
    KEY RESPONSIBILITIES

    Receives bookings and provides regular booking status updates for the unit as required.
    Prepares and updates rooms forecast daily.
    Produces arrival list (Groups & Functions) on daily basis.
    Replies treservations enquiries and communication (Emails, letters, calls) promptly.
    Files the reservations correspondences including booking vouchers, correctly.
    Advises on guest special requirements in advance.
    Submits tthe front office supervisor the required daily, monthly& weekly report on time
    Coordinates with respective Lodge management on daily outstanding bills.
    Liaises with Accounts department for verification of guest payment before booking confirmations.
    Performs any other duties and special assignment /projects as may be directed by management.

    QUALIFICATINON/ SPECIFICATION

    Minimum ‘O’ level education with at least KCSE Grade C or equivalent.
    Formal professional training with a diploma front office operation from a recognized institution. or equivalent in Tour/Travel Agency or similar with focus on reservations skills
    Working experience of at least 1years in hotel/lodge front office, bookings/sales desk or related hospitality/service industry; customer –oriented, sales focused.
    Computer proficiency (MS office suite) with experience of FideliFront office.
    Strong oral and written communication skills combined with excellent presentation, persuasion and negotiation skills
    Be able twork on own initiative yet be part of a team
    Demonstrate meticulous attention tdetails, practical common-sense approach, applying good judgment at all times

    If you believe you are the right candidate for the above positions and can demonstrate that your knowledge, skills, abilities and work experience match the criteria given, please submit your application with a detailed CV attaching copies of academic and professional certificates and testimonials, stating current position, three professional referees, email and telephone to the address shown below by close of business on 7/04/2021The General Manager
    P.O.BOX 90414-80100, MOMBASA.
    (Email:vacancy@kenya-safari.co.ke)

    Apply via :

    vacancy@kenya-safari.co.ke

  • Senior School Teachers to teach up to A level 

Junior School Teachers to teach Year 1 to Year 6

    Senior School Teachers to teach up to A level Junior School Teachers to teach Year 1 to Year 6

    Subject combinations –
    Fine Art. ICT. Mathematics. Chemistry. Biology. History, Economics and Physical Education.
    General Requirements

    Be Kenya Citizens
    Be registered with TSC
    Classroom teaching experience of at least 3 years
    Be able to offer extracurricular activities

    go to method of application »

    Applicants should email a CV with a covering letter addressed to the principal before 9th April 2021.

    THE PRINCIPAL
    Shree Swaminarayan Academy
    P.O. Box41551. Mombasa
    Tel: 061- 20054 74 / Mobile: 0711900 592/ 0737 900592
    email:academyswaminarayan.ac.ke
    Only shortlisted candidates will be contacted.

    Apply via :

  • Apartments Operations Manager

    Apartments Operations Manager

    Our Client, a real estate firm with apartments in Mombasa seeks to recruit an Apartments Operation Supervisor who will be required to supervise and be responsible for the full operational status of the apartments as per the set standards & procedures.
    The position requires an individual with an excellent level of commercial awareness, who can build and maintain relationships with internal and external guests. Also responsible for highlighting short/medium/long-term issues to the General Manager/Directors and to help formulate solutions.
    Reports to: General Manager and indirect report to Managing Director
    Duties and responsibilities

    Fully responsible for all aspects at the apartments.
    Support and work with Head Office and Directors in all aspects of running the apartments
    Ensure the apartments are in operative condition to receive & serve guests.
    Ensure standard operating procedures implementation and check the same during routine operational checks. 
    Inspecting all apartments on a daily basis for cleanliness, ambiance, service readiness, staff grooming & hospitality culture.
    Monitor & co-ordinate departments for smooth & efficient operations.
    Assessing and reviewing customer satisfaction and service recovery process.
    Monitor and maintain operational& overheads cost in order to maintain maximum revenue to the organization.
    Assist in the preparation of the annual budgeting and forecasting processes.
    Data capturing in the company system on regular basis and preparing the necessary report for the purpose of decision making.
    Reporting performance to the General Manager/Director on regular basis.
    Prepare and present weekly and monthly sales and all other reports to the General Manager/ Directors
    Obtain updated calendars of events from corporate and other organizations that plan ahead in order to follow up on future bookings in an effort to increase the apartments market share in the Hospitality industry.
    Be available on call 24 hours a day to resolve any emerging problems or emergencies at the apartments

    Any other duties assigned.
    Job Requirements/Qualifications

    The job holder should be 30 years of age and above
    Degree in Sales and Marketing, Tour and Travel or Hospitality Management
    Must have a valid certificate of good conduct.
    Must be Computer Proficient.
    Must be fluent in written and spoken English, Swahili and an additional foreign language
    Holders of Firefighting Certificate, First Aid among other short courses certificate will have an added advantage.
    A least four years prior working experience
    Customer relationship management skills
    Excellent revenue management and generating skills with experience of budgets, P & L’s and forecasting
    Knowledge of social media marketing
     

    Skills

    Interpersonal skills
    Leadership and management skills
    High integrity level/trust worthy
    Excellent communication skills and a pro-active nature.
    Attention to Details
    Problem solving ability
    An excellent multitask-er/be flexible
    Team player
    Professional in appearance and presentation
    Ability to work for extended periods of time

    Applicants who meet the requirements stated above should send their applications and detailed CVs with a day – time telephone number to the email address: jobs1@hcsafrica.com  with Operations Supervisor on the Subject line.

    Apply via :

    jobs1@hcsafrica.com

    hcsafrica.com

  • Financial Advisor

    Financial Advisor

    Reports to      :           Unit Manager
    Division         :           Life and Pensions
    Department   :           Retail Life
    Main Responsibilities

    Selling ordinary life assurance products professionally, following up and obtaining commitment
    Prospecting: Search for potential Life Insurance Clients, and Submit Activity & Progress Reports (Active & Prospecting, use of Phone Calling, Social, Email etc.)
    Leveraging the existing clientele and expanding the unit portfolio by actively and aggressively selling the ordinary life products
    Creating consumer awareness/ customers’ sensitization initiatives processing insurance transactions within defined terms and conditions.
    Work closely with the Unit Manager to ensure the Unit meets the set targets
    Identifying potential business opportunities and marketing initiatives in liaison with the unit leader in actualizing these into revenues
    Ensuring policy documents are delivered to the clients on timely basis and acknowledgement letters dropped back to the branch.
    Ensure clients who have pending issues with the company are kept abreast on progress for the same within set timelines
    Participate in unit and branch meetings and offer valuable ideas contributing towards the growth of business and meeting unit targets
    Any other roles as assigned by the unit manager

    Qualifications Required

    Minimum KSCE Grade C-
    Good planning and organization skills with the ability to deliver effectively under strict deadlines.
    Excellent communication, presentation and customer service skills.
    Excellent data management skills and proficiency in the use of MS Office
    Accuracy and attention to detail.
    Co-operative, assertive, team player and able to work independently and offer effective solutions.
    Ability to work and develop long term relationships
    Good knowledge of life insurance.
    Responsible, reliable has business acumen to spot opportunities readily.
    ·A creative, proactive, passionate and innovative individual with a passion for excellent results.
    Results oriented and self-driven
    Attractive commissions and incentive based on achievement of set targets will be paid
    Candidates with previous experience in Direct Sales with both Office and Field Work and other Sales related roles are preferred.

    Interested candidates to send their CV Only to recruitment@kenyanalliance.com quoting the position and specific location   e.g ‘Financial Advisor – Mombasa’ as the subject.The recruitment for Financial Advisors is continuous and therefore there is no deadline for receiving applications.Kenyan Alliance Insurance Company Ltd is an equal opportunity employer (EOE) and committed to gender equity. 

    Apply via :

    recruitment@kenyanalliance.com

  • Operations Supervisor

    Operations Supervisor

    Our Client, a real estate firm with apartments in Mombasa seeks to recruit an Apartments Operation Supervisor who will be required to supervise and be responsible for the full operational status of the apartments as per the set standards & procedures.
    The position requires an individual with an excellent level of commercial awareness, who can build and maintain relationships with internal and external guests. Also responsible for highlighting short/medium/long-term issues to the General Manager/Directors and to help formulate solutions.
    Reports to: General Manager and indirect report to Managing Director
    Duties and responsibilities

    Fully responsible for all aspects at the apartments.
    Support and work with Head Office and Directors in all aspects of running the apartments
    Ensure the apartments are in operative condition to receive & serve guests.
    Ensure standard operating procedures implementation and check the same during routine operational checks.
    Inspecting all apartments on a daily basis for cleanliness, ambience, service readiness, staff grooming & hospitality culture.
    Monitor & co-ordinate departments for smooth & efficient operations.
    Assessing and reviewing customer satisfaction and service recovery process.
    Monitor and maintain operational& overheads cost in order to maintain maximum revenue to the organization.
    Assist in the preparation of the annual budgeting and forecasting processes.
    Data capturing in the company system on regular basis and preparing the necessary report for the purpose of decision making.
    Reporting performance to the General Manager/Director on regular basis.
    Prepare and present weekly and monthly sales and all other reports to the General Manager/ Directors
    Obtain updated calendars of events from corporate and other organizations that plan ahead in order to follow up on future bookings in an effort to increase the apartments market share in the Hospitality industry.
    Be available on call 24 hours a day to resolve any emerging problems or emergencies at the apartments
    Any other duties assigned.

    Job Requirements/Qualifications

     The job holder should be 30 years of age and above
     Degree in Sales and Marketing, Tour and Travel or Hospitality Management
     Must have a valid certificate of good conduct.
     Must be Computer Proficient.
     Must be fluent in written and spoken English, Swahili and an additional foreign language
     Holders of Firefighting Certificate, First Aid among other short courses certificate will have an added advantage.
     A least four years prior working experience
     Customer relationship management skills
     Excellent revenue management and generating skills with experience of budgets, P & L’s and forecasting
     Knowledge of social media marketing

    Skills

    Interpersonal skills
    Leadership and management skills
    High integrity level/trust worthy
    Excellent communication skills and a pro-active nature.
    Attention to Details
    Problem solving ability
    An excellent multi tasker/be flexible
    Team player
    Professional in appearance and presentation
    Ability to work for extended periods of time

    Applicants who meet the requirements stated above should send their applications and detailed CVs with a day – time telephone number to the email address: jobs1@hcsafrica.com  with Operations Supervisor on the Subject line.

    Apply via :

    jobs1@hcsafrica.com

  • Managing Director

    Managing Director

    The Authority is seeking to recruit an individual with a high degree of integrity and professionalism, impeccable administrative capabilities and strategic orientation to ll the position of Managing Director.
    Reporting to the Board of Directors, the Managing Director will be an ex o cio member of the Board and will have Executive responsibility for operating port services and facilities and maintaining, improving and regulating all scheduled seaports on the Indian Ocean coastline of Kenya, Inland Waterways and Inland Container Depots.
    Key Responsibilities

    Support formulation and implementation of the approved integrated strategic plan for the growth of KPA and the achievement of KPA’s vision, mission and corporate objectives
    Coordinate development of the annual and periodic budgets and plans for the organization
    Ensure effective management and utilization of the nancial, human and other resources to meet the operational, statutory, social and economic objectives of KPA
    Secure effective cooperation and collaboration with other publics, private and international bodies and institutions that have important roles for the provision of   integrated port services
    Ensure regulatory compliance and implementation of high standards of internal controls and procedures• Ensure compliance with policies and laws
    Provide leadership and guidance to the general managers of various divisions as well as departmental heads that report to him/her
    Maintain a conducive work environment for attracting, retaining and motivating employees while fostering a corporate culture that promotes ethical practices and    good corporate citizenship, and
    Any other duties assigned by the Board of Directors

    Person Speci cations

    Be a holder of a Bachelor’s and Master’s degree in any of the following disciplines: Port Management, Maritime and Shipping Logistics, Engineering, Business, Social   Sciences, Public Policy, Science & Technology or related eld from a recognized institution
    Have knowledge and experience of not less than 15 years of relevant work, with at least eight (8) years served in a managerial/leadership role in a large organization,    either commercial or public entity with a national mandate
    Be a member of a recognized professional body and in good standing
    Experience in Strategic Leadership Development and/or Corporate Governance
    Have a thorough understanding of public sector policy and reforms, corporate planning and relevant legislations, and
    Knowledge and understanding of the port industry and naval/maritime operations will be an added advantage

    Shortlisted candidates will be required, at the time of the interviews, to satisfy the requirements of Chapter Six of the Constitution of Kenya 2010 through provision of:

    Certi cate of Good Conduct from the Directorate of Criminal Investigations
    Clearance Certi cate from the Higher Education Loans Board
    Tax Compliance Certi cate from the Kenya Revenue Authority
    Clearance from the Ethics and Anti-Corruption Commission, and
    Report from an Approved Credit Reference Bureau.

    An  attractive  remuneration  package  and  bene ts  determined  in  line  with  prevailing  public  sector  guidelines  awaits  the  successful  candidate.  This  appointment  is  on  contractual terms for an initial period of three (3) years and is renewable for a further term of three (3) years based on performance and business requirements.If you believe you can clearly demonstrate your abilities to meet the relevant criteria for the role above, please submit your application, including copies of your academic and professional certi cates, testimonials and your curriculum vitae and, among other details, your current position, current remuneration, email and telephone contacts of three (3) referees familiar with your quali cations and work experience.

    Interested applicants should submit soft and hard copy applications to:The Chairman
    Kenya Ports Authority
    P.O. Box 95009–80104
    MOMBASACopies of application should be emailed to mdrecruitment@kpa.co.keApplications should be received no later than 19th March 2021.Kenya Ports Authority is an Equal Opportunity Employer and is committed to diversity and gender equality.Canvassing will lead to automatic disquali cation.

    Apply via :

    mdrecruitment@kpa.co.ke

  • Customer Experience Agent – Single Carrier 

Documentation & Declaration Team Lead

    Customer Experience Agent – Single Carrier Documentation & Declaration Team Lead

    Job Details
    At Maersk, you’ll be part of a global team motivated by bringing food and commodities to people in every corner of the world. We do this through close partnerships with our valued customers, who trade everything from seafood and fruits, to clothes, electronics and cars! No matter our role in the Region our end goal is to simplify the lives of our customers. This is done through seamless processes, best in class digital solutions, and great customer service! So, we offer:

    Results orientation
    Improved commercial and leadership capabilities
    Interaction within broader Area for best practice sharing
    Creating network within the global organization
    Understand market and customer drivers
    Improve understanding of how best to generate profit for Maersk

    Moreover, you will expand your customer network and enrich your market and product knowledge while enhancing the Maersk’s leadership position and contributing to the continuous success of the Maersk Kenya organization.
    Key responsibilities

    To deliver a positive customer experience for all customers and to ensure a smooth execution of the end – to- end shipment lifecycle by working closely with the customer and internal teams
    Full understanding of customers needs, requirements, and business drivers
    Handle incoming customer queries, issues, exception management.
    On-board new clients and deliver a second-to-none experience to them for increased share of their business.
    Be fully responsible for customer satisfaction and experience on interaction with customers
    Hunt leads and follow up opportunities for new customers, lost or inactive accounts as well as regular accounts.
    Identify when leverage of external sales face to face interaction would benefit the customers relationship or where large potential profitability has been identified
    Ensure all products and services are sold to the customer to maximise Safmarine profitability.
    Build strong relationships with all stakeholders including sales, Scope team etc
    Effectively handover of terms and conditions agreed with customer to stakeholder groups, including Scope team.
    Manage the pipeline for customers in their portfolio, accurate forecasting, and provide input for segmentation
    Actively promote the use of digital channels and promoting the Safmarine Brand in daily interactions through various channels and agreed media.
    Be present and visible with customers mainly through phone calls, and occasional visits where needed.

    We are looking for

    Minimum of bachelor’s degree in relevant discipline.
    3+ years of solid logistics work experience with proven track record across operations & executions
    Possess knowledge of both Exports & Imports (customs) processes
    Experience in logistics or freight forwarding operations
    Experience of working with wide variety of complex operational challenges and ability to solve problems and take decisions
    Ability to interface with senior leadership stakeholders within & outside the organization
    Strong collaboration and interpersonal skills
    Alignment with our values
    An international mind-set and inclusive behaviour
    An excellent command of spoken and written English.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • English & Literature Teacher 

ICT Teacher

    English & Literature Teacher ICT Teacher

    Reference Number: OAM/SNR/EL/21/02
    Category: Academics
    Location: Oshwal Academy Mombasa
    Oshwal Academy Mombasa is a private school owned and managed by the Oshwal Education & Relief Board offering the International Primary Curriculum (Early and Elementary Years), International Middle Years Curriculum and prepares students for IGCSE and GCE A/S and A’ Levels.
    The Academy is seeking to appoint an experienced English and Literature Teacher to teach in the Senior School.
    Skills and Competence:
    Qualifications:

    A graduate with a Bachelor of Education degree with specialisation in English and Literature.
    Must be registered with the Teachers Service Commission.

    Experience:

    At least five years’ teaching experience in a reputable institution (Senior School).
    Knowledge of technical content delivery in a variety of examinable syllabi (Edexcel, Cambridge, I.G.C.S.E. and A’ Level).
    Good intra and interpersonal skills.
    Knowledgeable in modern pedagogy and demonstrable teaching practices.
    Excellent written and oral communication.
    Innovative and creative individual.
    Good planning and organisation skills.
    Ability to work independently with minimum supervision.
    Ability and proven willingness to support clubs and other co-curricular activities.

    go to method of application »

    If you meet our essential criteria and are looking for a role in a dynamic team where you can make a real difference, please submit your application to Oshwal Academy’s Human Resource Department through vacancy-oam@oshwalacademy.sc.ke.Please indicate the job title when submitting your application.The application closing date is 22nd February 2021.Only shortlisted candidates will be contacted.

    Apply via :

    vacancy-oam@oshwalacademy.sc.ke