Job Summary
To support the Branch in general business acquisition, retention and relationship management.
Job Description
Developing and sustaining solid business relationship with our intermediaries.
Follow up on the prospects and prepare quotations.
Conduct market research to identify new business opportunities.
Prepare renewal reports after following up.
Recruit, train, and guide the business channels.
Apply via :
absa.wd3.myworkdayjobs.com
JOB PURPOSE
Reporting to the Operations Manager, the successful candidate will be responsible for coordinating and supervising the housekeeping department in the hospital to ensure a clean, safe, and comfortable environment.
CORE RESPONSIBILITIES
Develop and translate Housekeeping Policies and Procedures into daily operations.
Align departmental objectives to the Hospital Strategic Plan and engage staff towards achieving the objectives.
Develop the department’s budget in liaison with the Operations manager for approval by management and ensure the department operates within budget
Initiate procurement of housekeeping equipment and supplies, develop, monitor and maintain an inventory of the same.
Ensure operations conform to Quality Management requirements and engage activities for continuous quality improvement.
Responsible for department’s financial data and statistics and monitoring of unit expenditures
Develops work plans and standard operating procedures to ensure smooth flow of work processes.
Actively communicates with administration and other hospital departments to ensure service standards are met
Inspects the facility periodically to determine problems and necessary maintenance measures
Ensures housekeeping induction is done to all Inpatient clients
Carries out daily ward rounds to ensure comfort of all the patients
Gathers In–patient client feedback and recommends corrective measures.
Plans, organizes, directs, coordinates, and supervises functions and activities of the department
Establishes work standards and workflow compliance to Infection Control Procedures
Develops and maintains job descriptions for department staff
Encourages and mentors staff creativity and innovation
Ensures compliance with all regulatory agencies
MINIMUM REQUIREMENTS/ QUALIFICATIONS
Diploma in Housekeeping, Hospitality Management or its equivalent.
Bachelors degree will be an added advantage
3 years progressive housekeeping management experience 2 years of which must have been in a Hospital Set Up
A minimum of 1 year in Supervisory position
Training in Infection Control
PERSONAL CHARACTERISTICS & BEHAVIOURS
Must be self-motivated, energetic, able to solve problems and work in a diverse environment.
Demonstrated leadership and a history of excellent attendance with the ability to work independently.
Superior Interpersonal and organizational skills
High degree of professionalism and ethics
Good communication skills and the ability to communicate with a diverse range of people
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If your background, experience and competence match the above specifications, please send us your application (cover letter & CV/Resume) quoting the job title on the email subject, your current and expected remuneration, testimonials and full contact details of 3 referees, to careers@premierhospital.org. The application should be received not later than 5.00pm on 28th April 2023. We shall ONLY accept ONLINE applications. Interviews will be conducted on a rolling basis. Due to the high number of applications, only shortlisted candidates will be contacted.
Apply via :
careers@premierhospital.org
PURPOSE:
To generate revenue for the company, increase visibility and presence within the specified geographical area. To create strong stakeholders’ value through overseeing efficient utilization of available resources and ensure customer focus across the region.
PRIMARY RESPONSIBILITIES:
Generate revenue in the branch across all subsidiary lines;
Provide leadership and support to the staff, sales and marketing team by driving the implementation of the corporate strategy, through training and motivation to achieve the organizational objectives;
Recruit, train and motivate intermediaries;
Organize and represent the company in all relevant forums e.g. cooperative societies AGMs, leader’s meetings and seminars;
Conduct Business promotions in liaison with PR staff;
Open up new markets and distribution channels including local check offs for Ordinary Life;
Identify and facilitate Branch Human Resource requirements including recruitment, appraisal, career development and resource planning, in liaison with the HR department and Regional Manager;
Enforcing of credit control compliance;
Manage loss ratios in the branch within the set limits;
Make interventions in the branch to maintain the established customer service standards;
Consistently monitor and provide market intelligence and identify potential for both business acquisition and strategic planning;
Enforce prudent underwriting standards in the branch and facilitate claims documentation process;
Carry out performance appraisal, coaching and mentoring staff;
Participate in planning and budgeting for the Department;
Keep track on new relevant development in the branch and provide intelligent feedback to the Regional Manager;and
Any other duties as may be assigned from time to time.
Academic, Professional and Technical Competencies Required:
Education
Bachelor’s degree in Commerce or in a related field
Professional Qualifications
Qualification in IIK or ACII
Essential Knowledge/Skills and Experience Required:
Minimum of four (6) years’ relevant experience, two (2) of which at supervisory level.
Good analytical skills
Understanding of the working environment /competitors
Technical competence in insurance
Problem solving skills
Excellent knowledge of regulations by AKI and IRA
Computer literate in MS Office and other office applications
Desirable knowledge/skills and Experience Required:
Excellent interpersonal skills
Excellent presentation skills
Apply via :
cic.co.ke
Responsibilities
Supporting with the management, coaching and personal development of new employees. Supporting in the administration of disciplinary cases in compliance with HR policies and labor laws.
Custodian of all disciplinary records, including and not limited to witness statements, emails, outcome letters, hearing notes (minutes), computer records, exit letters, and any other appeal paperwork.
Maintaining and ensuring that the disciplinary tracker is up to date.
Ensuring the integrity and confidentiality of disciplinary records.
Working hand in hand with HRBP lead to administer exit interviews and review issues reported from time to time.
Supporting effective networking and liaison across the organization, especially with the Operations team regarding Performance Management and Disciplinary issues.
Positively influencing the people agenda.
Assisting with Internal Interviews and working to streamline the process when the need arises.
Assisting the HRBP Specialist in developing initiatives to encourage good attendance at work, employee well-being, and the employee recognition scheme.
Supporting the driving and maintenance of various processes to facilitate employee motivation and retention.
Supporting research into emerging employment legislation and best practice to support employee strategy delivery.
Maintain all documentation received by employees related to the docket.
Fulfilling the tasks deriving directly from his position without being directly ordered so.
Assisting HRBP lead in all areas related to Human Resources Management
Positively influencing the people agenda.
Assisting with Internal Job Postings.
Carrying out first day induction for employees.
Supporting employee relation forums that provide an opportunity for employees to connect and bond with management and peers.
Assisting the HRBP Specialist in developing initiatives to encourage good attendance at work, employee well-being and the employee recognition scheme.
Supporting the driving and maintenance of various processes to facilitate employee engagement, motivation, and communication.
Ensuring unbiased and complete investigation procedures, and compliance with the policy and process, and closure of issues reported.
Assist with the development and maintenance of the Wellness communication and company-wide updates.
Assisting with Wellness Committee meetings and creating presentation materials as needed to support the initiatives of the Wellness and the Feel-Good Program.
Attending, encouraging, and planning events with guidance through the Feel-Good Program.
Supervising product design and other forms of internal/external marketing to maintain consistency in branding
Creating media, from press releases to social media messages, that shape public opinion of the company and increase awareness of its brand.
Behavioral Competencies
He/she must be highly motivated, well organized, detail-oriented, creative, and innovative, and possess good time management and multitasking skills.
Personal characteristics: suitable intonation for phone attendance, initiative, openness, positive attitude, good articulation, flexibility, speed, stress endurance, friendliness, diligence, loyalty to the employer.
Strong presentation & articulation skills
Ability to influence and align Ability to think creatively
Networked externally Robust business understanding
Proactive, confident, and motivated with a strong bias for action, a keen sense of urgency and ability to drive results.
Team player, High on execution and strategy Logical Thinking, High on Integrity, and ability to walk the talk.
Commitment to further training / continuous learning and development.
Live the company values being fair, forward-thinking, accountable, customer focused, open, transparent, proud, and passionate, so that the highest standards of employee care and support can be achieved.
Ability to deliver training/awareness sessions.
Excellent communication and interpersonal skills.
Requirements
Degree in HR or any related field
Must be a registered Member of IHRM
2-3 years’ work experience in HR especially in a BPO is desirable
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Apply via :
Reference: MEO/LVCT/04/2023
Job purpose
The Monitoring & Evaluation Officer will provide overall technical support, advice and oversight on program-level monitoring and evaluation. S/he will help in development and implementation of a consistent M&E strategy and framework across all program activities focused on capturing outcomes, impact and learning. The MEO will train staff and, where necessary, external partners on key M&E concepts, tools and processes. The position will be contracted initially for one year inclusive of three months’ probation period and renewable thereafter, depending on availability of funding.
Responsibilities
Provide overall support, advice and oversight on the program level M&E activities.
Support the implementation of M&E frameworks and M&E plans.
Support the programs team and partners to ensure proper documentation of service delivery data into appropriate registers and tools at site level.
Support and advise colleagues on activity-level M&E efforts, ensuring quality and consistency.
Offer technical assistance in the development, selection, and application of M&E processes and tools.
Attend forums where updates from donors on M&E requirements are provided.
Provide guidance on data collection and collation in line with the project evaluation questions for specific projects.
Ensure quality of data summaries by supporting in cleaning and conducting monthly data quality assessments/verification at the assigned health facilities.
Ensure that data summaries sent within and externally are reproducible.
Archive all data summaries and data products in the Document Management Center.
Support a joint routine data quality assessment at site level.
Participate in capacity building of LVCT program–level staff and partners on new procedures regarding data management.
Provide supportive supervision and mentorship for the health facilities, program and data staff.
Ensure data ownership by programs through involving site-in-charges in data verification processes.
Support the documentation of organizational, donor and county narrative M&E reports.
Support performance tracking against targets for all project indicators and monitor processes and actions to achieve targets where applicable.
Participate and support the LVCT Health team and partners in writing for dissemination to local, national, regional and international forums and conferences for growth and publicity of LVCT Health work.
Respond to data requests for reporting to program, SI, donors and other external partners.
Any other duties as may be assigned.
Qualifications
University Degree in Health or Mathematics related fields.
Professional certification in M&E is required. Masters in M&E will be an added advantage.
Minimum of five (5) years professional work experience in professional M&E for health service delivery.
Professional experience in research with qualitative and/or quantitative methodologies.
Prior work experience working in NGOs implementing USAID-funded HIV prevention projects is preferred.
Knowledge of and experience with monitoring and evaluating impact-oriented projects.
Proficiency in MS Office; advanced level in Excel and PowerPoint.
Rigorous time management and activity organization.
Able to maintain information confidentiality and work with a wide variety of people.
Excellent written and verbal communication
Interested and qualified candidates are invited to submit their applications and CV along with a cover letter expressing interest and indicating Salary history and expectations to recruitment@lvcthealth.org . The position applied for and reference number should be clearly indicated on the subject line and cover letter. Female candidates are encouraged to apply. The closing date is April 25, 2023.
Apply via :
recruitment@lvcthealth.org
Duties and responsibilities
Plan, organize, direct and run optimum day-to-day operations of the SWF to meet or exceed Social, Financial, Human Capital and Operational KPI’s.
Ensure effective sale and distribution of the site’s portfolio of products (across all channels including Smart Tap, Self-Serve, Small Distributor, Large Distributor, Sola Strong and any specialty products or customer group) throughout the assigned geographical territory to achieve the budgeted daily and monthly volume and revenue sales forecast in a reliable and predictable way.
Directly manage daily Sola Strong sales by developing and executing on sales plan that meet daily targets, generating adequate demand, ensuring payments per policy and efficient order fulfilment and optimizing route plans to minimize delivery cost and customer waiting time.
Continuously prospect for and acquire new Sola Strong customers while developing and maintaining strong and productive long-term relationships with existing ones ensuring that customer information in Imonggo is always UpToDate.
Ensure all customers are treated fairly and equally as regards allocation of water and any other services (first come first serve except in unique cases).
Achieve site financial breakeven targets as defined in budget.
Develop and maintain close and effective working relationships with the regional team and in-country support functions (including O&M, Finance and Legal).
Manage site staff by hiring, training, coaching, mentoring, retaining, scheduling, evaluating performance and counseling employees to optimize performance of the SWF’s 7 days a week operation in an environment that respects diversity and promotes inclusion.
Continuously communicate GivePower Kenya’s Mission and Values to staff ensuring that our Impact on the community is always top of mind.
Own site business outcomes presenting these in weekly reviews of the site providing performance against KPI’s and proactively recommending remedial actions as required.
Coordinate with the O&M team to ensure premises, facilities, machinery, motor vehicles and other equipment are well-maintained and run to their expected efficiency and output.
Promote a customer-centric culture ensuring that customer issues and escalations are handled in a proactive and timely manner that leads to an exceptional customer experience.
Develop and execute on a process that ensures sufficient quality, well-negotiated and appropriate inventory levels of supplies to meet operational requirements.
Ensure strict and on-time Compliance with all licenses and standards (County, Quality, Insurance, SHE, etc.) mandatory for site operation as well as SOP’s, policies and procedures.
Implement and oversee employees’ safety at work to ensuring that the site complies and adheres to Environmental, Occupational, Health and Safety regulations.
Ensure proper maintenance, compliance and security of company assets including site, plant, equipment, vehicles and cash.
Develop, grow, and maintain strong relationships with community leaders, key customers, government representatives, etc., to maximize our local relevance and positive brand equity.
Execute on other duties as assigned.
Qualifications and requirements
Fluency in English and Swahili.
Bachelor’s degree in a business, commercial or related field preferred with at least 5 years of relevant work experience.
Experience in fast-moving consumer goods sale of water or related beverages to the general trade preferred.
Adequate knowledge of business and management principles (budgeting, cash management, planning, resource allocation and human resources).
Knowledge of safety, quality and productivity practices an added advantage.
Computer literacy (Microsoft Office suite or equivalent) and able to learn other applications.
Strong ability to communicate with people effectively and confidently at all levels including direct staff, colleagues, customers and influencers.
Problem-solving skills that enable proactive identification and resolution of issues.
Ability to effectively resolve internal conflict or with external stakeholders.
Skills to develop positive relationships by understanding and addressing individual needs, build and work in strong teams, motivate, coach and collaborate with others.
Ability to delegate effectively as needed while holding others accountable for outcomes.
Strength to work under pressure from time-to-time by multi-tasking, prioritizing, making decisions or escalating for support when appropriate to meet stringent deadlines.
Apply via :
www.linkedin.com
Role Purpose
Responsible for a seamless, efficient and effective management of end to end port operations to meet client requirements.
Your Tasks and Responsibilities;
Ensure speedy evacuation of containers/units/packages from port to MICT within KPA timelines.
Ensure the security of the containers/ units/packages while on transit from port to MICT.
Ensure that all containers/units/packages exiting the port are issued with a serialized delivery note capturing at minimum the container number, size, seal numbers, driver details, truck details, transporter, date and time.
Ensure that all containers loaded with major dents or anomalies are well documented and issued with a KPA equipment interchange report highlighting the same.
Shift planning to ensure that all shifts are adequately covered including weekends and public holidays.
Prioritize, organize and assign the workload: create and update the team planning for each season, manage the team and provide all support and assistance needed.
Ensure adherence by staff to company policies, processes and procedures and all rules and regulations governing KPA and other partner government agencies in the day to day operations.
Ensuring adherence by staff to health and safety policy, safe working process /conditions at all times.
Monitoring team performance to ensure it is in line with the company’s performance standards
Competitively sourcing for service providers to offer security for the units and personnel for shunting of the units from port to MICT.
In liaison with relevant parties, follow up on any issues for resolution; and escalating to supervisor whenever necessary.
Sending of prescribed reports such as the port performance report, port balance report on a daily/weekly/monthly or as may be required by the supervisor.
Qualifications and Education Requirements
Minimum of a Degree in Logistics, Purchasing and Supplies or Business related course
A minimum of 5-years’ experience in handling and coordinating port operations for a CFS.
An excellent planner, and mobilizer of teams and resources to ensure evacuation is done within record time.
Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization.
Experience in delivering client-focused solutions based on customer needs
Excellent verbal and written communications skills
Interested and qualified candidates should forward their CV to: hr@mict.co.ke using the position as subject of email.
Apply via :
hr@mict.co.ke