Location: Location in Mombasa

  • Manager, Relationship Wealth

    Manager, Relationship Wealth

    Job Purpose:

    To be accountable for a portfolio of High-Net-Worth Clients, by providing sound financial advice regarding their long-term wealth, estate and offshore planning enabled by optimal service, integrating and coordinating all Standard Bank products, services and resources in order to maximize the value of the business relationship and ensure profitability for the Bank and the Client.

    Key Responsibilities:

    Generate new business opportunities in the Kenyan market for the onshore and offshore businesses.
    Meet agreed revenue targets.
    Meet global service/experience standards of Standard Bank Wealth and Investment through ownership of the relationship and by providing a single point of entry for the client into Wealth and Investment and Group offerings.
    Take accountability for client profitability on a product agnostic basis (ie across the clients’ portfolio of products)
    Coordinate and execute an appropriate client contact plan and ensure coordination with broader marketing and events.
    Identify and manage business risks for Standard Bank / Stanbic ban by ensuring that standards, regulations and required processes are adhered to
    Provide appropriate guidance to clients on products and service offerings and ensure that these are packaged and structured to minimize risk to protect the interest of both parties. Collaborate with product specialists (both onshore and offshore)
    Broaden client relationships within the Group through introductions and facilitation of business flows through CIB, PBB and Liberty as appropriate.
    Represent Standard Bank Wealth and Investment function in a professional manner, help build its profile and reputation as a high-quality service, with a focus on maintaining long-term relationships with clients.

    QUALIFICATIONS
    Minimum Qualifications

    Type of Qualification: First Degree
    Field of Study: Business Commerce
    Type of Qualification: First Degree
    Field of Study: Legal

    Experience Required

    Affluent Clients
    Consumer & High Net Worth
    5-7 years
    The role requires relevant experience with specialist and technical knowledge in the financial services industry, in Wealth, Private Clients, Business Banking or Investment Banking. Experience in structuring business, personal as well as lending deals.

    ADDITIONAL INFORMATION
    Behavioral Competencies:

    Adopting Practical Approaches
    Documenting Facts
    Empowering Individuals
    Examining Information
    Exploring Possibilities
    Following Procedures
    Impressing People
    Interacting with People
    Pursuing Goals
    Team Working
    Understanding People
    Valuing Individuals

    Technical Competencies:

    Banking Process & Procedures
    Cross and Up-Selling
    Customer Understanding ( Consumer Banking)
    Financial Analysis
    Mind of Customer Experience
    Product Knowledge (Consumer Banking)

    Apply via :

    www.standardbank.com

  • Branch Manager – Bondeni Branch 


            

            
            Credit Analyst – Credit Department

    Branch Manager – Bondeni Branch Credit Analyst – Credit Department

    Job Purpose  

    To develop and manage the Branch portfolio and to lead the branch effectively in order to ensure the achievement of  assigned branch business objectives/targets for deposits, financing assets, cards and product sales targets,  profitability objectives, and implementation of superior customer service culture and standards, while adhering to  Banks policies and guidelines. 

    Key Responsibilities 

    Drive the Branch liability sales targets.  
    Identify and implement action plans and regularly track and review performance to ensure the achievement of the set targets and business growth objectives.  
    Maintain relationship with customers including high net worth customers in order to assist in the growth of business. 
    Manage the product portfolio of each line of products and control the cost and profitability of the branch. 
    Ensure maintenance of high levels of customer service of all front office functions such as Cash 
    Management, Remittances, drafts, Account opening/ inquiry & maintenance, sales and after sales by  efficiently abiding to the process and by reducing customer waiting time and service time. 
    Promote a high level of customer service culture among the branch staff for potential acquisitions. 
    Attend all audit requirements and strive to have a null /low risk audit rating and ensure that all the branch operations are in accordance with the established Bank’s policies, operating manuals, service quality standards and code of conduct for smooth workflow, high service quality, and low level of operational risk 
    and report any deviation to the management. 
    To maintain a low risk level of cash difference by following diligently the process set by maintaining detailed accounting records of daily cash flow as well as regular review of daily MIS reports, checking notes, denominations & security items in order to ensure accurate delivery of cash to customers. 
    Monitor continuously customer complaints and mystery shopping results and recommend necessary measures and initiatives to improve the score and to ensure high customer satisfaction. 
    To ensure a high level of safety & security measures are in place at the Branch. 
    To lead any branch projects (Service Quality Programs, Process changes, sales etc.) and support the launch  of new products and services as per the business plan. 
    To maintain an accurate archives file for all branch transaction records, vouchers, stationary reports. 
    Follow up on various cases with all the concerned stakeholders such as customers, internal Bank’s  departments to ensure 100% closing mandates. 

    Job Specification 

    Bachelor’s degree in business management or elated field from a recognized university. Master’s degree  will be an advantage. 
    Minimum of Eight (8) Years Banking experience with at least 3 years in supervisory/management role 
    Financial acumen 
    Analytical Thinking skills 
    Coaching and Mentoring skills  
    Excellent Communication Skills 
    Sharia Foundations & principles of Islamic finance will be an added advantage. 

    go to method of application »

    Please send your CV and cover letter to careers@dibkenya.co.ke by COB, 18th July 2023, Quoting The role title as the Subject of the email application. Canvassing will lead to automatic disqualification. Interviews will happen  on a rolling basis.   

    Apply via :

    careers@dibkenya.co.ke

  • Premier Relationship Manager – Coast Region 


            

            
            Regional Manager ( Coast & Mt. Kenya Region)

    Premier Relationship Manager – Coast Region Regional Manager ( Coast & Mt. Kenya Region)

    Job Summary

    Responsible for recruiting and maintaining a portfolio of premier clients, by selling a high-quality, relationship-oriented, financial planning service, supported by a dedicated Account Executive. Clients are recruited from the existing Bank customer base and externally with the aim of developing significant sales, and high levels of client satisfaction through a mutually beneficial relationship.
    The client relationship is managed on a highly proactive and ongoing basis over an extended period. Whilst part of a team, the jobholder operates on a mobile basis, meeting clients at times and locations convenient to the client

    Job Description

    Key accountabilities/Deliverables/Outcomes

     Relationship Management and Cross-Selling: Time split 85%

    Be the first point of contact for customers in the portfolio
    Drive any required communication to customers in the portfolio
    Proactively target and recruit clients, through referrals from existing customer portfolios
    Proactively engage customers in existing portfolios to onboard close family members as part of the family banking strategy
    Ensure new customers meet CLM Involved measures upon handover from the Premier Acquisition team. Involved tracking will commence from Day 31 to Day 90 and will ensure continued account funding, digital usage and product holding
    Complete a detailed Customer Discussion Document for new customers upon hand-over from the Premier Acquisition team
    Ensure the customer portfolio meets CLM Engaged measures – account funding, digital usage, and product holding
    Drive increased assets balance sheet per customer, liabilities balance sheet per customer and revenue per customer through continued customer engagements
    Monitor and ensure funding of Zero Balance Accounts, Low Funded Accounts, Inactive Accounts, and Overdrawn Accounts in your portfolio as part of ensuring funding growth.
    Ensure ongoing reviews of the Customer Discussion Document for each customer in the portfolio and drive satisfaction through proactive identification of identified clients’ ongoing financial needs and cross-sale of required solutions.
    Actively drive cross-sale targets for the portfolio across product lines – Assets, Liabilities, FX, etc.
    Proactive engagement of required business specialists to support the fulfillment of customer needs
    Manage the client portfolio, making proactive contact on a regular basis and meeting clients at their convenience, and maintain an updated calendar/diary to track customer meetings
    Ensure customers in the portfolio are contacted/engaged as per the laid down Premier Customer Engagement procedures

    Business Management: Time split 10%

    Ensure the targeted level of business results (i.e. income, balance sheet, costs, client satisfaction, and client recruitment) for the jobholder’s own portfolio are maintained
    Review portfolio on a regular basis recommending clients
    Adhere to standards, legal and regulatory, in accordance with the Absa Premier guidelines and Head Office instructions

    Risk and Controls: Time split 5%

    Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Absa Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.

    Education

    Higher Diplomas: Business, Commerce and Management Studies (Required)

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Principal Resource Mobilization Officer 


            

            
            Senior ICT Officer (ERP Software Consultant)  –  (1 Post) 


            

            
            Senior ICT Officer (ERP Functional Consultant) –  (1 Post) 


            

            
            Risk Management and Quality Assurance Officer Post (1) 


            

            
            Assistant Director, Administration 


            

            
            Principal Research Scientist (Aquaculture) 


            

            
            Principal Internal Auditor (KMFRI Grade 5) – (1) Post 


            

            
            Principal Accountant (KMFRI Grade 5) – (1) Post 


            

            
            Senior Research Scientist – Physical Oceanography (KMFRI Grade 5) 


            

            
            Senior Research Scientist – Natural Products Chemistry (KMFRI Grade 5) – Post 


            

            
            Principal Administrative Officer (KMFRI Grade 5) – 1 Post 


            

            
            Senior Records Management Officer (KMFRI Grade 6) 


            

            
            Engineer (KMFRI Grade 6) – 1 Post 


            

            
            Principal Engineering Technician (KMFRI Grade 7) – 2 Post(s) 


            

            
            Accountant (KMFRI Grade 7) – 2 Post(s) 


            

            
            Principal Assistant Accountant  (KMFRI Grade 7) – 1 Post 


            

            
            Human Resource Management Officer  (KMFRI Grade 7) 


            

            
            Assistant Research Scientist (Socioeconomics) 


            

            
            Senior Engineering Technician (KMFRI Grade 8) 


            

            
            Principal Artisan (KMFRI Grade 9) 


            

            
            Senior Artisan (KMFRI Grade 10)

    Principal Resource Mobilization Officer Senior ICT Officer (ERP Software Consultant) – (1 Post) Senior ICT Officer (ERP Functional Consultant) – (1 Post) Risk Management and Quality Assurance Officer Post (1) Assistant Director, Administration Principal Research Scientist (Aquaculture) Principal Internal Auditor (KMFRI Grade 5) – (1) Post Principal Accountant (KMFRI Grade 5) – (1) Post Senior Research Scientist – Physical Oceanography (KMFRI Grade 5) Senior Research Scientist – Natural Products Chemistry (KMFRI Grade 5) – Post Principal Administrative Officer (KMFRI Grade 5) – 1 Post Senior Records Management Officer (KMFRI Grade 6) Engineer (KMFRI Grade 6) – 1 Post Principal Engineering Technician (KMFRI Grade 7) – 2 Post(s) Accountant (KMFRI Grade 7) – 2 Post(s) Principal Assistant Accountant (KMFRI Grade 7) – 1 Post Human Resource Management Officer (KMFRI Grade 7) Assistant Research Scientist (Socioeconomics) Senior Engineering Technician (KMFRI Grade 8) Principal Artisan (KMFRI Grade 9) Senior Artisan (KMFRI Grade 10)

    (KMFRI GRADE 5) 

    Duties and responsibilities of the officer entail:-

    Providing input in the development and implementation of mobilization policies and strategies for sourcing of funds from individuals, bilateral, multi-lateral and private organizations;
    Identifying and mapping out potential areas of resource mobilization;
    Identifying, analyzing and documenting fundraising gaps in the Institute;
    Formulating and reviewing of fundraising tools for the Institute to ensure uniformity and shared vision;
    Formulating multi-disciplinary projects and program proposals for resource mobilization to support Institute;
    Identifying and biding to win marine and fisheries allied natural resources-based consultancies to grow the Institute resource base;
    Coordinating partnerships and cooperation with other research organizations and institutions of higher learning in joint research and training through Memorandum of Understandings;
    Developing joint work plans and activities with collaborators for active Memorandum of Understandings;
    Ensuring effective maintenance and updating of records of partners’ support;
    Reviewing and analyzing the partnership database for policy decisions;
    Coordinating the development and execution of work plans, budgets and progress reports in Department;
    Ensuring quality assurance and effective aid utilization for realized donor projects;
    Training, mentoring scientists and students on attachment in resource mobilization for improved resources and career progression;
    Conducting intelligence analysis of donor policies, practices and consultancy opportunities for timely response;
    Providing quality assurance for ongoing donor projects to ensure compliance with anticipated outputs and objectives;
    Marketing and participating in lobby forums to enhance Institutes’ visibility;
    Coordinating teams responding to calls for Letter of Interest (LoI), Concept Notes and Proposals on websites, newspapers and institutions to ensure responses are relayed in a timely manner; and
    Participating in key internal forums to internalize Research and Development needs and debates to inform fundraising concepts and proposals.

    Requirements for Appointment/Person Specifications

    For appointment to this grade, an officer must have: –

    At least six (6) years relevant work experience, three (3) of which must have been as a Senior Resource Mobilization & Partnership Development Officer or equivalent position in the public or private sector;
    Master’s Degree in Commerce, Project Management, Corporate Communication / Public Relations, Community Development, Natural Sciences, Social Sciences or its equivalent qualification from a recognized university;
    Bachelor’s Degree in Commerce, Project Management, Corporate Communication / Public Relations, Community Development, Natural Sciences, Social Sciences or its equivalent qualification from a recognized university;
    Minimum K.C.S.E C+ (Plus) or its equivalent;
    Certificate in Negotiation or Persuasion Skills Course lasting not less than    two (2) weeks from a recognized institution;
    Certificate in Resource Mobilization course lasting not less than two (2) weeks from a recognized institution;
    Supervisory Course lasting not less than two (2) weeks from a recognized institution;
    Demonstrated good results work performance;
    Proficiency in computer applications; and
    Fulfill the requirements of Chapter Six of the Constitution.

    go to method of application »

    Interested and qualified candidates MUST complete the KMFRI Job Application Form, attach their testimonials, certificates, copy of their National Identification Card (ID) and Curriculum Vitae (CV).Submit their applications both in HARD and SOFT COPY, and envelopes containing the documents should clearly be marked with the position applied for and sent to the address below not later than Monday, 17th July 2023. The Director General,
    Kenya Marine and Fisheries Research Institute,
    P. O. Box 81651 – 80100,
    Silos Road, English Point, Mkomani,
    Mombasa, KENYA
    Email: recruitment@kmfri.go.ke
    NoteSUCCESSFUL CANDIDATES in compliance with the Chapter Six of the Constitution will be required to present originals of the following documents:Only SHORTLISTED CANDIDATES will be contacted and shall be required to produce originals of their National Identity Card, academic and professional certificates during the interviews.Any canvassing will lead to AUTOMATIC DISQUALIFICATION.KMFRI IS AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO DIVERSITY, PERSONS LIVING WITH DISABILITY, WOMEN, YOUTH AND THOSE FROM MARGINALIZED AREAS ARE ENCOURAGED TO APPLY.

    Apply via :

    recruitment@kmfri.go.ke

  • Business Development Officer-Mombasa Branch(FAK)

    Business Development Officer-Mombasa Branch(FAK)

    Job Summary

    To support the  Branch in general business  acquisition, retention and relationship management.

    Job Description

    Developing and sustaining solid business relationship with our intermediaries.
    Follow up on the prospects and prepare quotations.
    Conduct market research to identify new business opportunities.
    Prepare renewal reports after following up.
    Recruit, train, and guide the business channels.

    Education

    Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

    Apply via :

    absa.wd3.myworkdayjobs.com

  • Sales Executive Liner Services

    Sales Executive Liner Services

    Objectives & Measurement – Key Responsibilities

    Service Delivery:

    Business Development. Source new clients; maintain excellent business relationships with the existing clients; and expand the current business profiles.
    Liaison: Communicate, liaise, and negotiate with clients appropriately to facilitate and enhance profitable businesses and relationships. Also, liaise with customer service and clients for completion of jobs.
    Revenue Generation: Generate revenue through maximizing sales, promote principals’ products with a view to meet and exceed set sales budgets.
    Pricing: Provide pricing of new proposals/clients/principals to ensure that all resources needed to complete the project is identified. Also, ensure that accurate calculation of the cost, and the price is determined within the established guidelines.
    Market Awareness: Maintain excellent market intelligence of the industry in the local market. This includes monitor the competitors’ activities and ensure that apt responses are provided for the purpose of developing counteractions of any perceived threats to business.

    External Providers

    Liaise with customers, and vendors daily
    Always perform accurate and timely updates of systems to have fresh data and present the best information to clients

    Knowledge, Skills, and Abilities

    Excellent knowledge of Liner Sales
    Competent user of the Microsoft Office suite including Outlook, Excel, and Word.
    Target oriented with excellent customer management skill
    Excellent interpersonal relation, and a great communicator
    Authentic (doing the right thing even when no one is looking)
    Have a global perspective and possess analytical thinking

    Education, Qualifications, Certifications, and Licenses:

    3-5 years hands on experience in Liner Sales, NVOCC within Kenya market.
    A relevant certificate in related field shall be appreciated
    A valid Kenya driving License shall be required

    Apply via :

    issgh.bamboohr.com