Jobs Kenya

Location: Location in Mombasa

  • Manager, Relationship Private Banking

    Manager, Relationship Private Banking

    Job Purpose:

    Provide a relationship-based offering to high net-worth affluent individuals through a pro-active, highly responsive personal approach to meet the financial needs and service expectations of high net-worth individuals.
    Proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for the customer and providing financial solutions which meet the customer’s expectations in accordance with the segment value proposition.
    leverage the group’s reach & expertise resource capabilities to add value to both the customer and the bank.
    Maintain a high level of integrity, professionalism and ethical standards whilst building valuable long-term relationships with customers. 

    Output:

    Acquire new customers (high net-worth affluent individuals) as per the criteria outlined in the segment value proposition and reflected by the Country segment strategy and sales targets.
    Pro-actively identify cross-sell opportunities within own portfolio of customers to maximise life cycle opportunities. Be guided by the segment value proposition and sales targets as to what the priority products are both from a bank and customer perspective.
    Conduct a needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customer’s needs and priorities.
    Comprehensively explore customers’ short and long term financial goals/aspirations and keep up to date with changes in the financial needs and financial position of customers.  Appreciate the implications of the customers’ lifecycle position and priorities. 
    Conduct a comprehensive calling/contact management programme for all customers within own portfolio supported by call reports that document the salient issues and future opportunities identified.
    Pro-actively manage the portfolio to maximise revenue for the Bank (referring to fees, margins and sales), minimise costs and risks, whilst maintaining and entrenching the customer’s relationship with the Bank appropriately.
    Ensure that the Customer is central to the entire life cycle approach of maximising sustainable value add to both the Customer and the Bank.
    Establish, build and strengthen one-on-one relationships with customers, based on mutual respect, to retain customers and gain word-of-mouth referrals.
    Place equal emphasis on investment (non-borrowing) and borrowing customers.
    Commitment to Service excellence and superior service delivery aligned to SLA’s and turnaround time commitments.
    Ensure that customers are appropriately educated regarding the value of using self-service channels (Internet Banking, ATMs & Mobile Banking) to empower customers and minimize adhoc service requests. Assist with migration. Facilitate the migration of customers to self-service channels where appropriate.
    Ensure that customers are well informed with regards to lending application processes (e.g. vehicle finance, home loans, overdraft, credit card, personal loans, etc), credit maintenance processes (e.g. annual reviews) and account conduct expectations (e.g. minimum account balances, provision for debit orders and cheque payments, etc).
    Clearly and transparently inform customers of contract/account terms and conditions, fees, rates and commissions where applicable.  Be prepared to articulate the value added if challenged on pricing. 
    Ensure that qualifying customers (as defined by the Country segment value proposition) are timeously migrated from the Branch to the Private Banking Suite.
    Retain ownership of customer requests, complaints and applications – follow every task through to completion keeping the customer updated on progress.
    Acquire new customers (high net-worth affluent individuals) as per the criteria outlined in the segment value proposition and reflected by the Country segment strategy and sales targets.
    Pro-actively identify cross-sell opportunities within own portfolio of customers to maximise life cycle opportunities. Be guided by the segment value proposition and sales targets as to what the priority products are both from a bank and customer perspective.
    Conduct a needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customer’s needs and priorities.
    Comprehensively explore customers’ short and long term financial goals/aspirations and keep up to date with changes in the financial needs and financial position of customers.  Appreciate the implications of the customers’ lifecycle position and priorities. 
    Conduct a comprehensive calling/contact management programme for all customers within own portfolio supported by call reports that document the salient issues and future opportunities identified.
    Pro-actively manage the portfolio to maximise revenue for the Bank (referring to fees, margins and sales), minimise costs and risks, whilst maintaining and entrenching the customer’s relationship with the Bank appropriately.
    Ensure that the Customer is central to the entire life cycle approach of maximising sustainable value add to both the Customer and the Bank.
    Establish, build and strengthen one-on-one relationships with customers, based on mutual respect, to retain customers and gain word-of-mouth referrals.
    Place equal emphasis on investment (non-borrowing) and borrowing customers.
    Commitment to Service excellence and superior service delivery aligned to SLA’s and turnaround time commitments.
    Ensure that customers are appropriately educated regarding the value of using self-service channels (Internet Banking, ATMs & Mobile Banking) to empower customers and minimise adhoc service requests. Assist with migrationFaciltate the migration of customers to self-service channels where appropriate.
    Ensure that customers are well informed with regards to lending application processes (e.g. vehicle finance, home loans, overdraft, credit card, personal loans, etc), credit maintenance processes (e.g. annual reviews) and account conduct expectations (e.g. minimum account balances, provision for debit orders and cheque payments, etc).
    Clearly and transparently inform customers of contract/account terms and conditions, fees, rates and commissions where applicable.  Be prepared to articulate the value added if challenged on pricing. 
    Ensure that qualifying customers (as defined by the Country segment value proposition) are timeously migrated from the Branch to the Private Banking Suite.
    Retain ownership of customer requests, complaints and applications – follow every task through to completion keeping the customer updated on progress.
    Ascertain when customers require specialist advice and arrange appropriate introductions with specialists. Generate and pass on leads. Follow up to ensure that the customer is satisfied with the service received. 
    Determine when new or existing customers require Business Banking or CIB expertise and arrange introductions accordingly. Interact and build strong working relationships with Business Banking and CIB colleagues to entrench the holistic customer relationship with the bank.
    Interact frequently and build strong working relationships with enabler and fulfilment functions (including credit specialists, product specialists and wealth specialists) to shorten turnaround times and SLA’s are adhered to.
    Manage credit and operational risks in accordance with laid down policies and procedures.
    Take accountability for credit management of portfolio, including the completion of referral reports, taking action regarding exception reports to eliminate accounts in excess, ensure that all accounts are limited and that reviews occur timeously.
    Establish and build knowledge and understanding of product and credit application processes to eliminate reworking and ensure acceptable turnaround times for customers.
    Maintain proper records (filing, update customer records on bank system, etc).
    Ensure limits are loaded, market segment codes are correct, and all fields are captured accurately on the system. Take responsibility for the integrity of all data pertaining to the portfolio.
    Attend to all correspondence relating to the portfolio, including e-mails, phone calls, messages, documentation, faxes, queries and complaints, etc.
    appropriate Monitor initial activation and usage of transaction accounts and proactively take steps to mitigate dormancy.
    Follow proper procedures when closing accounts, including the recovery of outstanding funds/fees and retention of cheque books/cards.
    Manage subordinate (Transactional Banker / Private Banker’s Assistant) in accordance with HR performance management best practise- recruitment/development/retention/reward & recognition.
    Cooperate and work effectively with others in pursuit of team goals by sharing information, providing support, showing care and being considerate of other team members.
    Actively seek to improve others’ skills and talents by providing constructive feedback, coaching and training opportunities to develop their abilities.

    QUALIFICATIONS
    Minimum Qualifications

    Type of Qualification: First Degree
    Field of Study: Business Commerce

    Experience Required

    Affluent Clients
    Consumer & High Net Worth
    5 years
    Experience in completing credit applications successfully.
    Experience in sales, service, relationship management, credit applications and financial acumen (i.e., proven sales track record in the Financial service industry.)

    ADDITIONAL INFORMATION
    Behavioral Competencies:

    Conveying Self-Confidence
    Developing Expertise
    Embracing Change
    Establishing Rapport
    Following Procedures
    Impressing People
    Meeting Timescales
    Seizing Opportunities
    Showing Composure
    Team Working
    Upholding Standards
    Valuing Individuals

    Technical Competencies:

    Banking Process & Procedures
    Commercial Acumen
    Customer Understanding ( Consumer Banking)
    Financial Acumen
    Product Knowledge (Consumer Banking)
    Risk Identification
    Risk Reporting

    Apply via :

    www.standardbank.com

  • Business Development Advisor (Finance & Tax)

    Business Development Advisor (Finance & Tax)

    About the Opportunity

    Inkomoko Kenya seeks a highly talented and experienced business advisor to work directly with our entrepreneur clients to provide expert Finance, Accounting and Tax advice. 

    Responsibilities
    CONSULTING & TRAINING FOR CLIENTS (70% TIME)

    Provide services within the allotted time frames (in line with SME service offering) to each client.
    Conduct assessments of client businesses to understand business needs, challenges, and opportunities in relation to the whole business.
    Develop work plans for clients addressing their needs. 
    Assist clients with implementation of finance/tax assessment recommendations, providing detailed 1-on-1 consulting to improve a clients’ profitability and reduce financial risk.
    Ongoing client’s management, site visits and other engagement to provide real time advising to solve business changes and grow the company. 
    Develop and implement accurate financial reporting, bookkeeping and inventory management systems for clients (booklets, excel, software).
    Using the Inkomoko curriculum, provide training to Inkomoko clients in finance, tax, accounting, etc.  Update and improve curriculum where needed.
    Provide informed, strategic and realistic advice to help clients improve their financial management systems (including inventory management, bookkeeping).
    Generate financial statements, forecasts, unit economics, break-even and profitability analyses for clients.
    Advise clients on financing and investment opportunities/challenges.
    Help clients prepare for financing or investment opportunities (loan and equity financing).

    CLIENT MANAGEMENT (20% TIME)

    Manage client relationships, providing excellent customer service to assigned clients
    Participate and contribute in regular “Finance and Taz” meetings with other Finance and Tax Advisors at Inkomoko to teach/learn from one another and problem solve on solutions for clients. 
    Provide feedback and insights to SME Management.
    Work with in-house industry experts to ensure that client strategies incorporate best practices for the industry.
    Clearly set expectations with clients in line with Inkomoko Consulting processes
    Coordinate with M&E for client base line and end line surveys
    Work with management to revise service offerings and make improvements based on changing market needs and client feedback. 
    Coordinate with the Management team and Customer Relations for client billing.

    ADMINISTRATION (10% TIME)

    Regularly track and report on the progress of client work and deliverables in Odoo.
    Represent Inkomoko in the local business community and at conferences or other events.
    Keep up to date on latest finance, tax, and investment trends in the local market. 
    Maintain and organize client files.
    Attend all required department and company meetings.
    Participate in the organization’s company-wide efforts for growth.
    Other duties as required.

    Minimum Qualifications

    The ideal candidate will fulfill the following requirements:
    3+ years of work experience in tax, finance, accounting, investment
    Deep understanding of international accounting principles and local tax law
    Experience with setting up an using bookkeeping as well as inventory management systems
    Experience with preparing businesses for different types of investment 
    Experience in consulting, business planning, and providing business advice
    Excellent computer skills, especially with MS Excel and Word
    Good written and oral communication skills for presentations and training
    Shows perseverance, personal integrity, and critical thinking skills
    BA/BS, CPA, or MBA required.

    What You’ll Get

    This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:
    Competitive salary, and potential KPI-based bonus
    Incredible company culture, including deep investment in your learning and growth
    Diverse colleagues and policies that show our commitment to equity and inclusion 
    Talented, passionate, and committed team colleagues across the region
    Ability to make a significant social impact to your community
    Generous health insurance, staff savings, parental leave, sabbatical, and more benefits.

    Apply via :

    aec-jobs-portal.web.app

  • Corporation Secretary and Director Legal Services Director, Maritime Safety Director, Maritime Education, Training and Labour Director, Internal Audit and Risk Assurance Assistant Director, Internal Audit and Risk Assurance

    Corporation Secretary and Director Legal Services Director, Maritime Safety Director, Maritime Education, Training and Labour Director, Internal Audit and Risk Assurance Assistant Director, Internal Audit and Risk Assurance

    Ref:01/23

    Terms of Service: Five-year contract (renewable), with medical cover

    Remuneration (Kshs.); Basic salary: 245,500.00 to 449,500.00, House allowance: 70,000.00, Commuter allowance: 24,000.00

    Job Specification
    This is a senior management position. The Director is responsible for providing Board Secretarial and related services to the Board of Directors and ensure effective and efficient management of contract administration, company insurance, legilative drafting and compliance with legal and regualtory legislation including provision of legal advice to members of management.
    The duties and responsibilities entail;

    Ensuring the Authority is compliant to international instruments related to shipping and maritime affairs;
    Ensuring quarterly reporting on status of implementation of international instruments related to shipping and maritime affairs;
    Providing advisory on the impact of international instruments;
    Arranging the business of the Board’s meetings, keep records of the proceedings of Board and perform other duties as the Board may direct;
    Providing advice on legal and corporate matters to the Board through interpretation and writing legal opinions;
    Providing secretariat services to the Board;
    Developing and review relevant regulatory Legal framework for the better implementation of the Authority’s mandate;
    Coordinating and ensuring representation of the Authority in courts or other judicial authorities;
    Drafting and reviewing Leases, Contracts, Licensing Frameworks, Service Level Agreements, Memorandum of Understanding, leases and other legal documents to ensure compliance to statutory requirements and the Authority’s policies;
    Liaising with the Attorney General, law enforcement agencies and stakeholders on all legal matters;
    Ensuring that Legal Audit Compliance is carried out to confirm compliance with relevant statutory requirements;
    Overseeing the implementation of Mwongozo, Code of Conduct at the Authority; and
    Formulating, drafting and facilitating gazettment of Rules, Regulations and 
    Directives issued by or on behalf of the Authority.
    Coordinating the preparation and submission of monthly, quarterly and annual performance reports for the directorate

    Person Specifications
    For appointment to this grade, an officer must have: –

    Bachelor of Laws degree from a recognized institution; a Master’s Degree will be an added advantage in any of the following disciplines; International Maritime Law, Environment Law or equivalent qualifications from a recognized institution;
    Postgraduate Diploma in Law from the Kenya School of Law;
    Admitted as an Advocate of the High Court of Kenya; 
    Holds a valid practicing certificate;
    Member of the Law Society of Kenya; 
    Holder of Certified Secretary CS(K) qualification and Member of the Institute of Certified Secretaries of Kenya;
    A minimum period of ten (10) years relevant experience, 5 years of which should be in a management position;
    Have demonstrable leadership and management skills; and
    Meet the requirements of Chapter Six of the Constitution of Kenya 2010 on Leadership and integrity.

    go to method of application »

    Each application should be accompanied with a detailed curriculum vitae, copies of relevant academic and professional certificates and transcripts, National Identity Card or Passport, testimonials and other relevant supporting documents. Scanned copies (in pdf format) of these documents must accompany any 
    online application.
    An applicant must clearly indicate the reference number for the position applied for on the envelope (hardcopy applications) or on the subject line (for online application) and submitted in any one of the following ways:
    Hard copy applications should be delivered to the office of the Chairman Board of Directors, Kenya Maritime Authority, Fifth (5th) Floor, located at KMA Towers along Mbaraki Road (next to the Little Theatre), Mombasa between 0745hrs and 1700hrs;
    Online applications should be emailed in pdf format to: recruitment23@kma.go.ke
    Posted applications should be addressed to:The Chairman
    Kenya Maritime Authority
    P.O. Box 95076 – 80104 MOMBASACanvassing in any form or failure to attach any of the stipulated documents will lead to automatic disqualification. 
    More details on Kenya Maritime Authority and the advertisement can be accessed from the website: www.kma.go.ke.
    NB: The applications should reach the Authority on or before 1700hrs 7th, August, 2023

    Apply via :

    recruitment23@kma.go.ke

  • Project Assistant, Coast Region (Mombasa)

    Project Assistant, Coast Region (Mombasa)

    DUTIES AND RESPONSIBILITIES

    1. Programme Management

    Organize logistical and administrative preparation of all project activities including advocacy meetings, workshops, and public forums, and ensuring production and or documentation of activity reports and minutes;
    Carry out desk review to support gathering of information for project implementation as necessary;
    Assist in review and analysis of information gathered to inform proposed interventions by the regional office.
    Assist in the design of projects and work plans to ensure their successful implementation to achieve overall programme objectives and TI-Kenya strategic goals;
    Assist in preparation of donor and programme reports; monthly, quarterly and annual report;
    Support management -of programme budgets by collating relevant documents, identification of gaps and drawing up proper accounts as per donor requirements;
    Support the identification and recruitment of qualified service providers including procurement of assets/utilities and consultants for tasks specific to the regional office;
    Implement a tracking mechanism to ensure that all vendors, suppliers, and consultants are paid on a timely basis;
    Support the review and dissemination of technical documents.

    2. Resource Mobilization

    Provide support to the Project Officer in researching for and developing exceptional proposals and/or concepts for financial support and sustainability of the office.

    3. Public Communication and Social Media Advocacy

    Maintain an active presence on social media that is interfaced with TI-Kenya’s presence in line with the organisation’s social media policy and guidelines;
    Assist in project documentation including maintaining a photo database for all activities and ensuring a comprehensive record of all undertakings (including documents, minutes, and reports);
    Support publicity campaigns by providing logistical support for all media engagements for the office.

    4. Coordination, Networking and External Relationship

    Maintain an up-to-date list of contacts and profiles of partners and stakeholders relevant for the Coast Regional Office.

    5. ALAC Support

    Offer legal aid to ALAC clients at the office and in the field in line with TI-Kenya’s mandate;
    Conduct ALAC client screening and interviews;
    Maintain an updated and accurate client data base in a confidential manner;
    Facilitate continuous progress tracking of ALAC cases to effective conclusion;
    Maintain an appropriate filing and storage system of all relevant documentation for ease of use and retrieval;
    Represent the ALAC office in meetings as requested from time to time;
    Support the Senior Regional Officer in conducting Public Interest Litigation work as necessary.

    QUALIFICATIONS AND EXPERIENCE

    Minimum of a Bachelor’s Degree in any of the following fields; Law, Human Rights and Social Sciences, from a recognised university;
    At least two (2) years of proven experience in participatory community-based approaches, dissemination strategies, research and advocacy skills, legal aid, community mobilization and organization;
    Computer literacy- Understanding of data entry, basic computer skills and knowledge of databases.

    COMPETENCIES

    A person of high integrity that will model TI-Kenya’s core values;
    A strong commitment to the aims, objectives, and values of TI-Kenya;
    Ability to multi-task, with tight deadlines/schedules and attention to detail;
    Proven experience in community mobilization and an interest in the anti-corruption sector;
    Ability to productively interact with different stakeholders and citizens to advance TI-Kenya work;
    Familiarity with advocacy and communications strategies and tools;
    Result oriented, team player and self-motivated;
    Good Writing, Research, Communication, and interpersonal skills.

    Interested and qualified candidates MUST complete the questionnaire by clicking the link: https://forms.office.com/e/9Sx7BJLu6E Further instructions include submitting one properly labelled PDF document as an attachment (combining the application letter and CV with at least three professional referees) via email to hr@tikenya.org. Please include the reference “Project Assistant, Coastal Region” as the subject of your email applications. Do not attachyour testimonials or certificates. Applications deadline is 21st July 2023 at 4.00PM.

    Apply via :

    hr@tikenya.org

  • Advertising Executives (Freelancer) – Mombasa – 2 Positions Advertising Executives (Freelancer) – Nairobi – 8 Positions

    Advertising Executives (Freelancer) – Mombasa – 2 Positions Advertising Executives (Freelancer) – Nairobi – 8 Positions

    Duties and Responsibilities

     Preparing sales presentations to the Corporation
     Generating new business with a sufficient portfolio of brands to offer significant growth
     Delivering business revenues and contributions as per targets
     Maintaining and sustaining customer satisfaction
     Collecting market intelligence and use it to come up with selling strategies
     Developing concepts and ideas in Radio, TV and Digital to use them in presentations
     Creating awareness of available advertising opportunities in the Corporation
     Reconciling client accounts and sorting queries
     Effectively managing customer relationship and business from clients
     Submitting monthly sales projections and attaining monthly sales target.

    KBC IS AN ISO 9001:2015 CERTIFIED CORPORATION(CERTIFICATE NO KE 21/92667)
    Minimum Requirements:

     Degree/Diploma in Sales and Marketing or relevant field
     Two years experience in Sales and Marketing
     Excellent interpersonal skills
     Ability to cultivate long standing client relationships.
     Excellent client service skills
     Ability to work under minimum supervision
     Excellent communication Skills
     A good understanding and experience in the industry will be an added advantage

    go to method of application »

    Interested candidates who meet the above criteria must submit a detailed updated CV; copies of relevant certificates/testimonials; application/cover letter demonstrating how they qualify for the relevant position and names/contact information for three (3) referees.
    Please indicate your preferred region.
    Applications addressed to the undersigned must be received on or before 31st July, 2023. Only shortlisted candidates will be notified.
    MANAGING DIRECTOR
    KENYA BROADCASTING CORPORATION
    P.O. BOX 30456-00100
    NAIROBI.
    ‘’KBC is an equal opportunity employer. Women, Persons with Disabilities and the Marginalized are encouraged to apply’’.

    Apply via :

  • Physiotherapist

    Physiotherapist

    JOB PURPOSE

    The overall purpose of this job is to carry out in-depth physiotherapy assessment, treatment, review and evaluation of patients in collaboration with healthcare workers and caregivers and in line with established protocols and the Hospital’s patient care objectives.

    CORE RESPONSIBILITIES

    Provide high quality physiotherapy assessment and intervention for patients (Referred by a doctor or self-referral) in keeping with accepted best practice standards
    Be conversant with filling insurance reports for justification of planned management.
    Communicate the plan of management to the referring doctor.
    Be conversant with the different modalities of management which are:

    Heat therapy (Hot packs & ultrasound)
    Electrotherapy (Transcutaneous electrical nerve stimulation (TENS)

    Rehabilitation (Post-op & post sports therapeutic exercises)
    Manual therapy
    (Myofascial release & therapeutic massage)
    Work closely with the patients and doctors to support regular tracking of progress
    Work closely with reception staff/customer experience to ensure that booking and billing of clients is done efficiently and accurately.
    Communicate with the patient and family members alike on the importance of attending the multiple recommended sessions.
    Organize CMEs for doctors on identifying patients who require physiotherapy.
    Work closely with the marketing department to increase the number of self-referral patients by sending out broadcast messages and organizing health talks on the same.
    Report any malfunctions on physiotherapy equipment to maintenance department and follow up with maintenance department for repairs and maintenance; and
    Any other responsibilities that may be assigned to the job holder by the supervisor from time to time.

    MINIMUM REQUIREMENTS/ QUALIFICATIONS

    Diploma in Physiotherapy from a recognized institution.
    2 Years working experience of active service in a busy clinical set up – in and outpatient.
    Registration with Physiotherapy Council of Kenya.
    Current Certificate of Practice from, the Kenya Society of Physiotherapists (KSP).

    CORE COMPETENCIES

    Muscular skeletal skills, Neuro-rehabilitation skills, Cardiopulmonary skills
    Paediatrics skills, Geriatric skills, Oncology skills
    Ability to interpret radiology images & laboratory reports
    Knowledge of sport injuries
    Hydrotherapy skills
    Understanding of health and safety guidelines related to physiotherapy
    Patient care skills
    Attention to detail

    If your background, experience and competence match the above specifications, please send us your application (cover letter & CV/Resume) quoting the job title on the email subject (Physiotherapist), your current and expected remuneration, testimonials and full contact details of 3 referees, to careers@premierhospital.org. The application should be received not later than 5.00pm on 19th July 2023. We shall ONLY accept ONLINE applications. Interviews will be conducted on a rolling basis. Due to the high number of applications, only shortlisted candidates will be contacted.

    Apply via :

    careers@premierhospital.org

  • Quality Controller

    Quality Controller

    Reporting Line: Administration Manager

    Gross Salary: Kshs 100,000.

    INTRODUCTION

    Our client, a leading FMCG operating baking products plants, seeks to recruit a Quality Controller who will ensure that all the products made in the factory conform to industry, company, and consumer expectations – and do so consistently. 

    JOB SUMMARY

    We are seeking an experienced and highly analytical quality controller to join our operations. As the quality Controller, you will ensure the operations uphold the quality standards of all our bakery products to guarantee a great company image in terms of high standards of its products with special emphasis on Quality, hygiene and cleanliness. To excel in this role, applicants should demonstrate great attention to detail with excellent technical and math abilities.

    DUTIES AND RESPONSIBILITIES

    Perform regular quality assessments on all incoming materials from vendors and outgoing products for distribution.
    Reject all the incoming raw materials that fail to meet quality expectations and report the issue to Operations at the earliest
    Resolving quality-related issues and adhere to deadlines
    Monitor customer satisfaction levels
    Monitor the production phase at various levels
    Recommend improvements to the production process to ensure quality control.
    Document inspection outcomes by completing detailed reports and performance records.
    Manage the day to day activities relevant to Quality and Product Safety, coordinating activities required to meet Company, Stakeholder and regulatory quality standards.
    To draft and follow-up implementation of Quality SOP,s
    Together with Operations Managers, identify training needs to meet quality and food safety requirements and deliver or coordinate internal training where appropriate.
    Continuously develop own knowledge on best practice, networking with colleagues throughout the organization and by keeping abreast of industry and legislative developments.
    To maintain the image of the company by ensuring that all surfaces are kept spotlessly clean, hygienic and all customers products are packaged professionally (depots, supermarkets and institutions).
    Ensure recipes (mix) and procedures are followed on all products.
    Ensure that all machine settings are in accordance with the approved operational specification for various products.
    Ensure that the method of distribution does not affect the product quality.
    Maintain health and safety levels within the bakery and full compliances towards legal aspects on medicals for all employees.
    To organize hygienic inspection frequently in the bakery.
    Keep and update records on all machinery  – bakery ware, weighing scales etc
    Conduct research and development on new products/services
    Stay updated with new materials and technology with a view to incorporate them in the company, while being effective

     

    QUALIFICATIONS AND EXPERIENCE       

    Degree or Diploma / Graduate in Food Technology/Microbiology/Food Science
    8 years of working experience as Quality Controller in a FMCG (Baking industry is an added advantage)
    Proven track record as a Quality Controller within a Quality Management System environment.
    Detailed knowledge of food safety standards.
    Quality and process control in a customer oriented facing role
    Certified Internal Auditor Status
    Excellent communicational skills (Oral, Reading & Writing) with the ability to influence and motivate people
    Technical skills – to understand and create technical documents, manuals, and blueprints to ensure that products meet the correct standards
    Detail oriented – to spot issues and monitor products or parts that do not meet compliance
    Numeracy skills – to calibrate and measure specifications

    KEY PERFORMANCE INDICATORS.

    Overall audit score and number of outstanding compliance issues/risks
    Product quality complaint rate / Number of customer complaints
    Customer satisfaction scores
    Number of nonconformities
    Quality Awareness Metric
    Time to solve issues

    Expected Start Date: 1st August  2023

    If you believe your qualifications and career objectives match the above role, please submit your application; a detailed CV including a cover letter indicating your expected salary. This is an equal opportunity employer.Interested candidates should send their application to: hr@strategycenter.co.ke  Applications must reach us on or before 14th July 2023. Kindly note that CVs will be evaluated on a first come rolling basis.If you are not contacted by 26th July 2023 at 5.00 p.m. East African Time, please note you were not successful.

    Apply via :

    hr@strategycenter.co.ke

  • Baritas Commis Chef Senior Chefs (Head Chefs and Sous Chefs) Waiter/ Waitress Food Pick Up Bakers Stewards Hostess Supervisors

    Baritas Commis Chef Senior Chefs (Head Chefs and Sous Chefs) Waiter/ Waitress Food Pick Up Bakers Stewards Hostess Supervisors

    We need professionals to fill in particular Positions
    Take the first step and apply today
    The future could yours

    go to method of application »

    There will be an Interview on 11th and 12th July to be held at Mombasa nyali.

     Deadline to apply is 9th July. Kindly use that email to apply.

    hiring@cjs.co.ke

    Apply via :

    hiring@cjs.co.ke

  • Technical Sales Representative

    Technical Sales Representative

    Our client Hikvision, provides top-of-the-line IoT solutions for a broad range of physical security products, covering video security, access control, and alarm systems is looking to hire Technical Sales Representatives. The successful candidates will be responsible for supporting the distributors and maintaining good client relationship.

    Location – Mombasa, Mount Kenya, Nakuru, Eldoret and Kisii Regions

     JOB PURPOSE & KEY RESPONSIBILITIES

    Supporting the distributor’s product in their designated area by sorting out problems and offering solutions.
    Promoting Hikvision’s products for sub-dealers and technicians.
    Providing operation training for Hikvision products to distributor technicians, sub-dealers and technicians within the region.
    Printing the marketing materials e.g posters, sign-boards, branding of shops and ensuring good product display in the stores.
    Maintaining a good customer relationship with sub-dealers in the designated region
    Establishing the technical needs of the customers and suggesting appropriate products.
    Explaining complex technical information to customers in a way that is easily understandable.
    Following up with customers and resolving any issues that may arise.
    Keeping customers informed about new technological products.

    REQUIREMENTS

    Bachelor’s degree in electronic engineering or related study is Mandatory.
    Minimum 2 years Technical Sales experience, security technology industry is Mandatory.
    Natives of Mombasa, Mount Kenya, Nakuru, Eldoret, Kisii Regions respectively.
    Good Communication Skills (written & Oral)
    Good Interpersonal skills (Flexibility, self-drive, conflict management, and resolution skills, empathy)
    Good Negotiation & Closing Skills

    Apply via :

    www.racg.co.ke