Location: Location in Mombasa

  • Theatre Nurse 


            

            
            Renal/ Nephrology Nurse

    Theatre Nurse Renal/ Nephrology Nurse

    JOB PURPOSE

    Ensure high-quality clinical care to all patients through provision of effective nursing services in Theatre.

    MAIN DUTIES AND RESPONSIBILITIES

    Ensures that pre-op assessment is complete, including the surgical checklist and nursing documentation and notes any discrepancies and informs concerned staff accordingly.
    Receives the patient prior to surgery, gets report from the accompanying nurse and performs pre- op checklist.
    Familiar with Operating Room procedures, Recovery Room routines, taking assignment e.g. narcotic cupboard.
    Effective management of pre-operative care of elective cases in the operating room
    Effective recovery of stable patients post any form of anesthesia.
    Assists with intubation and extubation of patient in the recovery room (RR) and if required in the operating room (OR).
    Communicates with anesthetists and primary teams regarding patient issues and shifting plans.
    Provides care to ventilated patients.
    Facilitates safe transfer of patient to alternate level of care on approval by anesthetist.
    Must effectively care use and maintain the following equipment: Cardiac Monitors & Diarthemy
    Promptly reports both clinical and non-clinical unusual findings/incidences to the nurse manager, team leader or Physician/Surgeons.
    Identify patient and family education needs and implement appropriate teaching
    Perform pain assessment and initiate analgesia as per protocol, patient presentation and doctor`s orders
    Ensure Nursing documentation is timely, comprehensive and complete reflecting the nursing process and nursing quality standards.
    Ensures a safe environment by applying safety measures for the patients/families and healthcare team by following infection control and other applicable policies.
    Coordinates theater list with concerned OR coordinator.
    Assists the physician in performing procedures e.g. scrub or circulating nurse roles
    Ensure all specimens are properly labeled and delivered to the lab in a timely manner
    Be able to recognize a patient in a pre- arrest or arrest states, and to initiate Basic Life Support
    Dispose of clinical and non-clinical waste safely in accordance with Hospital Guidelines on waste management
    Administer medication safely, monitor patient responses to medication and promptly report adverse reactions.
    Be accountable for judicious and efficient use of resources i.e. accurate and timely billing of ward stock drugs and consumables
    Care for equipment through cleaning, storage, per shift check of the inventory and timely reporting and follow up of nonfunctional equipment to the nurse manager.
    Adequately prepare and participate in health talks, presentations, and Continuous Medical Education (CME) events.
    Participate in clinical audits.

    MINIMUM REQUIREMENTS/ QUALIFICATIONS

    Diploma in any of the following. disciplines: Kenya Registered Community Health Nursing, Kenya Registered Nursing
    Higher Diploma in Perioperative Nursing;
    Must be registered by the Nursing Council of Kenya with a Valid Practicing License
    Experience – 2 years of experience in a busy OR 
    Experience providing direct nursing care in surgical cases within the last 1 Year required
    Must have Valid ACLS/BLS certificates 

    KEY JOB REQUIREMENTS

    Excellent clinical acumen.
    Excellent customer service skills.
    Effective communication skills – listening, oral and written.
    Good interpersonal skills and a team player.
    Problem solving, conflict resolution and crisis management skills.

    go to method of application »

    If your background, experience and competence match the above specifications, please send us your application (cover letter & CV/Resume) quoting the job title on the email subject, testimonials and full contact details of 3 referees, to careers@premierhospital.org. The application should be received not later than 5.00pm on 8TH SEPTEMBER, 2023. We shall ONLY accept ONLINE applications. Interviews will be conducted on a rolling basis. Due to the high number of applications, only shortlisted candidates will be contacted.   

    Apply via :

    careers@premierhospital.org

  • Underwriter

    Underwriter

    Job Ref. No. JLIL163

    Role Purpose

    The role holder will be responsible for ensuring efficiency in life underwriting and individual pensions member registration for a variety of products to contribute to the achievement of financial objectives of the business. The role holder will be required to carry out duties in line with compliance of underwriting and member registration activities and processes. The role holder is required to assess and evaluate applications for life insurance coverage, ensuring that the risks associated with insuring individuals or groups are accurately and appropriately priced.

    Main Responsibilities 

    Operational

    Application Assessment: Review and evaluate life insurance applications to determine eligibility, risk level, and appropriate premium rates.
    New Business Issuance: Ensuring timely issuing of new business within the given timelines.
    Creation of Individual Pension Plan accounts and member certificates within the given timelines. Risk Analysis: Analyse medical records, financial statements, and other relevant information to assess the risk profile of applicants.
    Policy Pricing: Calculate and recommend appropriate premium rates based on the risk assessment and underwriting guidelines.
    Communication: Communicate with agents, brokers, and applicants to gather additional information or clarify application details.
    Documentation: Maintain accurate records of underwriting decisions, correspondence, and policy-related information.
    Manage the not taken up policies to ensure conversion of pending proposals to issued business within given timelines.
    Monitor changes of policy premium status, identify and address process gaps within the new business.
    Prepare management reports on policy issuance, proposal deposits and other requirements.
    Data Management – Ensuring data relating to new business is continuously updated and well maintained and handled with utmost confidentiality.
    Risk Management: Identify potential risks and fraud indicators during the underwriting process and take necessary actions to mitigate risks.
    Policy Document Preparation – Signing of policy documents as per the authority limits.
    Policy Renewals and Modifications: Review and evaluate policy renewal requests, endorsements, an modifications.
    Collaboration: Collaborate with other departments such as claims, sales, and customer service to ensure effective policy management and customer satisfaction.

    Corporate Governance

    Underwriting Guidelines: Apply underwriting guidelines and policies to determine whether an applicant meets the criteria for coverage.
    Compliance: Stay updated with insurance regulations and underwriting best practices to ensure compliance with industry standards
    Adherence to the laws and regulations of Kenya, the policies and regulations within the insurance industry and all internal company policies and procedures.
    Ensuring compliance with applicable statutory and regulatory requirements and establishing mitigation measures against emerging business risks.

    Culture

    Fostering a corporate culture that promotes ethical practices and good corporate citizenship while maintaining a conducive work environment.
    Collaborate with cross-functional teams to develop initiatives that promote a positive and inclusive company culture.
    Individualized Development Planning: Create personalized development plans that align with your career aspirations and the organization’s objectives.

    Key Competencies

    Analytical Thinking
    Attention to Detail
    Risk Assessment
    Communication Skills
    Decision Making Skills
    Problem Solving Skills
    Ethical Conduct
    Time Management Skills

    Qualifications

    Bachelor’s degree in Insurance, Finance, Business or any other related course.
    Diploma in Insurance will be an added advantage.

    Relevant Experience

    Minimum 2-3 years’ experience in a similar role.
    Good understanding of insurance products and services is advantageous

    If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 28th August 2023. Only shortlisted candidates will be contacted.

    Apply via :

    Recruitment@jubileekenya.com

  • Quality/Sales Associate

    Quality/Sales Associate

    Job Purpose

    The purpose of this role is to ensure that our service teams deliver premium Washroom Hygiene service in accordance with the Service Level Agreements (SLA) as agreed upon with customers.
    As QA representative, you have the responsibility of advising the clients on hygiene and housekeeping matters, as well as advising on instances where their washroom hygiene coverage is incomplete or inadequate, and lead to identification of additional need areas to ensure the customers get a total washroom solution. To this end you will have a sales target as set out by your Branch Manager.
    You will ensure that there are effective and coordinated Quality Assurance activities in the Washrooms Department, and that timely actions are taken on matters that arise from service quality concerns by our customers. The position also plays a significant role in ensuring the business is living its Core Values of Service, Relationships, and Teamwork.

    Key Responsibilities

    Take stock of all sanitary units in the custody of the customers within your allocated route/zone.
    Compare the supposed customer units iCABS against the actual number of units physically available at the customer premises to ensure accuracy of records
    Maintenance of 100% accurate records of sanitary units within your area
    Carry out QA inspections at customer premises noting any hygiene and housekeeping matters
    Review quality assurance standards; observe existing policies and procedures, and interview personnel and customers to evaluate effectiveness of quality assurance program
    Compile statistical data and write narrative reports summarizing quality assurance findings from client visits on relevant platform
    Maintain current and accurate records of all relevant communications, audits, corrective action plans, and effectiveness monitoring in relation to your clientele
    Work closely with Washroom Technicians to ensure they offer a first class service to customers
    Meet target number of QA monthly visits – 5 per day /110 per month
    100% DSP updated by 10pm daily
    QA reports generated are accurate and professionally presented
    Identify and/or receive, and attend to all customer service and quality complaints within zone, and report on follow-up actions
    Offer prompt and reliable response to customer complaints and give honest feedback to customers and colleagues.
    Observe the ideals of the Customer and Colleague Promise
    Review Customer Voice Counts (CVC) results for your area with the Manager and develop workable action plans to address all issues raised by customers within agreed timelines
    Customer complaints are handled effectively and efficiently 24hrs
    Nil follow up/repeat complaints by same clients
    Client Retention budget met (monthly)
    Customer Net Promoter Score (CVC) target met
    Adhere to Company SHE policy
    Knowledge, awareness & compliance with SHE regulations & guidelines
    Budget Work Day Lost (WDL) & Lost Time Accidents (LTA) met
    Liaise closely with the Manager to champion the launch of any QA initiatives intended to improve effectivenessVisit potential/existing customers to demonstrate all the services and products offered by the Company.
    Communicate effectively to customers, giving precise solutions and presenting quotations in a most articulate manner
    Upsell, cross-sell, identify and develop new business from existing customers to increase the service range within the region
    Close sales and convince clients why services offered by the Company are superior and beneficial to what the competition offers
    Mediate the price increase process with the clients
    Undertake debt collection and maintain your customers within agreed credit terms
    Meet the desired and agreed sales target on a monthly basis
    Maintain and manage a healthy sales pipeline and meet the calls per day target
    Take charge of the improvement and achievement of the agreed client retention rate by building and maintaining strong professional client relationships aimed at retaining existing clients.
    Carry out account management for allocated customers in line with procedure and best practice
    Monitor the day-to-day commercial performance of each account within your territory.
    Support the tendering teams with customer surveying and quotation process
    Actively support the conversion of sales leads
    Partake in and support marketing activities in line with the strategy
    Create and maintain a customer database by keeping complete records of all activities regarding customer visits, complaints etc
    Daily liaison with other members of the service teams to provide information and ensure that customers receive excellent customer service
    Note and advise management on market intelligence including activity by competitors to ensure company services and products remain readily available and preferred by customers
    Critical Competencies
    Establish SMART objectives for self and others
    Be enthusiastic and work with energy to achieve company standards and goals
    Monitor the progress of objectives and take action to ensure delivery to agreed timescales, and cost
    Plan, organise and prioritise workload effectively Act Commercially

    Requirements
    Key requirements

     A diploma or degree qualification in any business course
     A good grasp of the Company’s products and services
     Experience in quality assurance/ client retention
     minimum of 2 years experience in Direct or Field sales
     Strong selling skills
     Demonstrated ability to generate leads
     Self-drive and initiative in current role
     Valid driver’s licence, with a minimum of 2 years experience
     Any relevant tertiary education

    Benefits

    Base salary and Sales Commissions: Applicable as per Company Sales Commissions policy
    Motor vehicle: To be arranged upon joining and can be retained beyond working hours after confirmation
    Medical Cover: To be arranged immediately upon joining
    Pension & Group Life Assurance Cover: To be arranged after confirmation
    Quarterly Incentives – enhanced earnings – Half Yearly and FY Vacations Incentive trips
    Promotional Opportunities

    Apply via :

    jobs.workable.com

  • Corporate Communications Officer 


            

            
            Corporate Communications Assistant 


            

            
            Customer Service Assistant

    Corporate Communications Officer Corporate Communications Assistant Customer Service Assistant

    REF: TUM/ADVERT/EXT/RECR/2/CCO III/A/2023

    Reporting To:

    Senior Corporate Communications Officer

    Professional Requirements

    Must possess Bachelor Degree in Communications related area or its equivalent from a recognized Institution
    Must have at least three (3) years working experience as Corporate Communications Assistant I at Grade 7 or position of comparable duties and responsibilities.
    Must demonstrate expertise in managing social media platforms and creating engaging content for blogs or websites.
    Must provide evidence of computer literacy
    Must be registered with a relevant professional body

    Duties and Responsibilities

    Prepare and disseminate corporate publicity information materials like posters, banners, calendars, diaries, prospectus, monthly update newsletters
    Contribute stories, photos and editing of the internal newsletter
    Supervise Staff under his/her section
    Coverage of University activities, both video and photography
    Prepare advertisements for media houses
    Participate in organizing and coordinating University exhibitions and marketing activities Supervision of staff
    Perform any other duties and responsibilities as may be assigned from time to time

    go to method of application »

    Use the link(s) below to apply on company website.  APPLICATION GUIDEApplications should be addressed to;
     Deputy Vice Chancellor (AFP)
    Technical University of Mombasa
     P.O Box 90420-80100
    Applications containing false information shall be disqualified.
    The deadline for submitting online application is 27th August, 2023 Applications received later than this date will not be considered.

    Apply via :

  • Accounts Assistant

    Accounts Assistant

    Majorel supports clients all over the world to successfully shape their customer relationships. More than 79,000 employees in 41 countries over 127+ sites design and implement customized solutions for this purpose(For updated numbers refer Majorel website www.majorel.com).

    We are looking to hire an Accounts Assistant (Mombasa Based) 

    Responsibilities 

    Posting of transactions into QuickBooks systems
    Ensuring all the financial records are kept up to date with the latest transactions and changes.
    Coordinate and manage accounts payable and receivables.
    Responsible for handling statutory payments including KRA (Corporate Tax, WHT, Advance Tax, VAT, PAYE), NITA, NHIF, HELB and NSSF.
    Processing of payments.
    Assist in the preparation of financial reports.
    Reconcile bank statements.
    Participate in financial audits.
    Ensure maintenance of the general and subsidiary ledgers.
    Identify and resolve any accounting discrepancies and other related issues.
    Assist in month end reporting activities, including processing the general ledger transactions and adjustments

    Qualifications

    CPA-K and bachelor’s degree in Commerce, Finance, Accounting or any business related course will be an added advantage
    3 -5 Years relevant experience
    Experience in EPZ is desirable 
    Age Bracket Above 23 Years
    Experience working with QuickBooks
    Thorough understanding of IFRSs’
    Ability to work as a team across multicultural teams
    Creative and Proactive thinking towards process improvements
    Self-motivated and reliable to meeting deadlines.
    Ability to exercise strong judgement and independence. Strong organizational and time management skills. Thrives working both independently (a self-starter) and collaboratively. Dependable, respectful and consistently works to uphold company ethics and standards.

    We thank all applicants for their interest, however, due to the large volume of applications we receive, only shortlisted candidates will be contacted.

    Apply via :

  • Community Representative – Mombasa

    Community Representative – Mombasa

    Mission Statement for the Role:

    To develop, engage with, and maintain all aspects of the communities we serve, from developing relationships in each location to maximising sales opportunities, minimising network infrastructure costs, and creating Impact in all areas we serve,

    Overall Responsibility: 

    This position is responsible for implementing market expansion strategies as well as building and sustaining key relationships with a wide variety of internal and external stakeholders including key state officers, local government officials, community leaders, organized community groups members, customers, and potential tower hosting building owners including their caretakers. The role’s goal is to ensure that all building contracting activities are done as per process and early enough to support tower, MTU, Uko poa! service and other network works for smooth and efficient network launch

    Financial:

     Lowest overall costs of network infrastructure per network distribution point.
     Lowest cost of school acquisition
     Lowest cost Poa! street location acquisition
     All landlord payments are on time, with 100% uptime

    People: 

    No direct reports, but managing community relationships is paramount

    Key SMART Results for APlayer Success:

    Ensure a final “Go/No Go” market assessment in any new areas to ensure all desktop, technical and researchbased analysis is complemented with ontheground validation  Q4 2023
    Understand and communicate the “informal community dynamics” by getting deep into each community and their leaders and understanding the challenges and opportunities for Poa!  Q4 2023
    Ensure the lowest cost per tower commercial deals for all deployments of the network by negotiating within the constraints set by the company to ensure the best value commercial deals for the business at all times both on the supplier and customer side  Q4 2023
    Accurate and daily periodic performance reporting of network expansion activities including findings and insights that shape expansion strategies  Q4 2023
    Ensure that all major sambazas in a community are identified and known in person and have had documented conversations with all about the wholesale provision of capacity to them  Q4 2023
    Identify strategic high traffic areas and contract businesses in the areas for Street WiFi service  Q4 2023
    Ensure successful negotiation (within the constraints set by the company), acquisition, and contracting of a minimum of 60 buildings per month in your assigned network for success  Q4 2023
    Achieve zero conflicts and misunderstanding with the communities we serve and other third parties by ensuring 100% compliance to the written down community engagement processes and procedures  Q4 2023
    Identify community group provision of services (e.g. free internet to Schools) in place with the relevant parties  Q4 2023
    Ensure poa! has a number of community organisations in place and installed with poa! services as directed by the Head of Sales  Q4 2023
    Play a lead role in identifying strategic high footfall areas for Street WiFi service Q4 2023
    Achieve zero network downtime as a result of communityrelated reasons e.g. building running out of tokens for power  Q4 2023
    Work collaboratively in events, monitoring and building relationships with community stakeholders and influencers within the assigned network  Q4 2023

    Level of management experience required (Mandatory & Nice to Have):

    A minimum of 2 years experience working in lowincome communities preferably on community projects and field sales assignments.

    Department stage of development where this role sits (starting, preparing for scale, scaling, mature):

    Preparing for scaleup

    Key Competencies

    Ability to work independently, prioritise tasks, and manage time effectively  H
    Poa attitude Has POA VALUES all over them  H
    Be a selfstarter capable of taking on a role with minimal supervision and guidance and delivering them through to a successful conclusion  H
    Excellent negotiation skills  H
    Knowledgeable in how local authority, government, and communities run their affairs with an appreciation of minimum legal requirements affecting relationships of the role  H
    Exceptional interpersonal skills with the ability to own and manage both internal and external communication  H

    Mandatory Criteria if Any (with no exceptions to hire)

    Must have worked in the fastgrowing tech services sector with not less than 2 years experience in market expansion and communityrelated work  new market acquisition, market analysis, and research
    Must have a minimum of a college Diploma qualification
    Fieldwork experience in operating with informal communities

    Apply via :

    poainternet.bamboohr.com