Location: Location in Mombasa

  • AFL/EHS Laboratory analyst 

Chemical Laboratory Analyst

    AFL/EHS Laboratory analyst Chemical Laboratory Analyst

    Job Description

    Testing of water, sediments, soil samples, plant tissue and any other matrices which require analysis in accordance with standard operating procedures, techniques, national, international and industry standards or client’s guidelines. 
    Ensure all activities are carried out in compliance with the laboratory’s QA/QC system with an emphasis on ISO/IEC 17025:2017 and ensure cGLP compliance where applicable. 
    Adhere to health and safety measures in regard to general hygiene, sample testing, sample retention, disposal/destruction. 
    Responsible for carrying out chemical and physical analysis on soil, water, sediments and plant tissue. 
    Always employ fit for purpose test methods, standards and techniques and apply them consistently at all times in all the analysis carried out. 
    Responsible for housekeeping in the laboratory and ensuring that work is carried out in a clean and safe environment. 
    To ensure that raw data of analyses carried out clearly supports results obtained prior to subsequent approvals. 
    Keep abreast with all the latest developments of analytical standards related to water and soil science technologies to continuously develop new methods and capabilities for validation and final adoption. 
    Ensure that work records, samples and auxiliary documents are kept properly and organized in such manner as to be easy to retrieve and process. 
    To ensure that process control form is strictly followed and fully completed throughout the analysis process. 
    Be knowledgeable of the scope of all processes under water & soil laboratory. 

    Qualifications

    A Degree in Chemistry, Analytical Chemistry, Industrial Chemistry, Biochemistry, Food Science & Technology, Applied Chemistry, or equivalent qualification from recognized institution. 
    Two-years laboratory experience in a chemical, soil or water laboratory. 
    Good knowledge of ISO/IEC 17025:2017, ISO 9001:2015 and HSE standards. 
    Have a working knowledge of major instruments such as Automatic Distillation Units, Soxhlet, UV/Visible Spectrophotometer, Discrete analyzers etc. 
    Have sound knowledge of laboratory work particularly test methods applied in drinking, ground, mineral and waste waters, agricultural & environmental soils, hydroponics drip, drain and source water. 
    Foster Innovation, embrace Change, think strategically and translate the strategies into actions 
    Influence Externally and Internally and be able to deliver superior results.

    Additional Information

    The incumbents will be involved in Laboratory analysis activities for the company. He/she will be involved in ensuring that all activities are carried out in compliance with the laboratory’s QA/QC system and more specifically ISO/IEC 17025:2017. 

    AFL – Agriculture,food & life
    EHS – Environment,health & safety

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    Use the link(s) below to apply on company website.  

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  • Hotel Reservation Manager (Sales and Guest Relations)

    Hotel Reservation Manager (Sales and Guest Relations)

    Job Summary:
    We are seeking a dynamic and customer-oriented individual to join our team as a Hotel Reservation Manager. In this role, you will be responsible for overseeing both the sales department and guest relations, ensuring seamless reservation processes and exceptional customer experiences. The ideal candidate should possess strong sales skills, excellent communication abilities, and a passion for providing outstanding service.
    Responsibilities:

    Manage the hotels reservation system, ensuring accurate and timely processing of reservations and cancellations
    Oversee the sales department, setting sales targets, and implementing strategies to maximize revenue.
    Build and maintain relationships with corporate clients, travel agents, and online booking platforms to generate sales and drive business growth.
    Coordinate with various hotel departments, including housekeeping and front office, to ensure efficient room allocation and guest satisfaction.
    Handle guest inquiries, complaints, and special requests in a prompt and professional manner, striving to exceed guest expectations.
    Train and mentor reservation and front office staff to deliver exceptional customer service and upsell hotel amenities and services.
    Analyze sales and reservation data, prepare reports, and make recommendations to optimize revenue and occupancy rates.
    Collaborate with the marketing team to develop promotional offers and packages to attract new customers and retain existing ones.
    Stay updated on industry trends, competitor activities, and market demand to identify opportunities for business development.
    Ensure compliance with hotel policies, procedures, and quality standards throughout the reservation and guest relations processes.

    Requirements

    Proven experience in hotel sales, reservation management, or guest relations, preferably in a supervisory or managerial role.
    Strong sales and negotiation skills with a track record of meeting or exceeding sales targets.
    Excellent interpersonal and communication skills, both written and verbal, with the ability to build rapport with guests and corporate clients.
    Exceptional customer service mindset and the ability to handle guest inquiries and complaints with empathy and professionalism.
    Proficiency in using hotel reservation systems and property management systems (PMS).
    Knowledge of revenue management principles, pricing strategies, and distribution channels.
    Strong organizational and multitasking abilities to handle multiple priorities and deadlines effectively.
    Analytical mindset to analyze data, identify trends, and make data-driven decisions.
    Leadership skills to motivate and develop a team of reservation and front office staff.
    Flexibility to work irregular hours, including weekends and holidays, based on business demands.
    A Degree or Diploma in hospitality management or a related field is desirable.

    Apply via :

    bridgetalentgroup.zohorecruit.com

  • Customer Service Intern

    Customer Service Intern

    Job Responsibilities

    Manage large amounts of incoming calls in a timely manner
    Maintaining a positive, empathetic, and professional attitude toward customers at all times.
    Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution,
    Identify and assess customers’ needs to achieve satisfaction.
    Meet personal/team qualitative and quantitative targets
    Take the extra mile to engage customers.

    Job Requirements

    B.Sc or Diploma in any relevant field.  A Diploma or B.Sc in Customer care/ marketing/administration/ Public Relations /Communication is an added advantage.
    Must possess good communication skills
    Must have good interpersonal skills to always enable an easy flow with customers.
    Should have Planning and organising skills.
    Customer Focused, result-oriented, Zeal for Initiative with Speed, Leadership quality and team Handling capacity, Energetic and Assertive, Customer query resolving skills, Excel Knowledge is a MUST.
    Students (in relevant field) due for attachment will also be considered.
    Should be based in Mombasa.

    Interested and qualified candidates should forward their CV to: jobs@fitinternet.co.ke using the position as subject of email.

    Apply via :

    jobs@fitinternet.co.ke

  • Lubricants Warehouse Dispatcher

    Lubricants Warehouse Dispatcher

    Job Purpose:
    To carry out and supervise the overall operations in the lubes warehouses relating to safe physical products receipt , warehousing, loading and dispatching the same to customers and other depots while conforming to the laid down group HSSE procedures.
    Requirements
    Main Accountabilities:

    Prior to commencement of operations in the morning, check warehouse access seals are intact and same as those used overnight as per the seals register
    Responsible for receiving & checking incoming orders/deliveries and for staging and checking outgoing orders/deliveries for accuracy. This would include making sure the correct product is put into and pulled from the appropriate allocated storage area for each product.
    Utilize company software and technical resources – to assist in inventory control, order entry, and lubricant support when needed.
    Physically receive all invoice / delivery note copies to confirm all are stamped by customers and maintain a register for executed invoice / delivery note copies. Forward the documents to the warehouse supervisor for further actions.
    Physically receive all product returns and maintain the receipt book for tracking purposes and ensures closure of the credit note by follow-ups with warehousing supervisor.
    Ensure the overall maintenance, organization and cleanliness of the Lubricant warehouse and equipment.
    Maintain a warehouse equipment breakdown log and follow up with the maintenance technician for speedy closure to minimize downtime.
    In case of manual loading, record in manual register and promptly capture the same immediately system is back and record the SAP document replacing the manual document in the register.
    Review daily warehouse PI register, follow up with actions parties, and give feedback accordingly.
    Assist in the day-to-day operation of Lubricant warehouse & storage facility, by overseeing physical product inventory, product rotation, and product repackaging and product transfers.
    Assist in the periodic inventory stock counts and be the primary responsible party to support Warehouse Supervisor in inventory control.
    At the end of every operating day, lock and seal all the warehouse access points and record seal numbers used.

    Key Challenges:

    Timely and accurate dispatch of finished packed products
    Truck turn around and Gate to Gate management process
    Ensure timely and accurate documentation of all orders to eliminate delays and customer complaint.
    Safe stock arrangement and accurate stock counts within constraint space.
    Managing contractor staff.

    Job Knowledge, Skills & Experience:

    Minimum Higher Diploma in supply chain management or Equivalent.
    An experienced operations professional with 3 years and above
    Good communication skills with both colleagues and third parties
    Ability to work under pressure, long and odd hours including weekends when necessary.
    Ability to use Microsoft Office programs (Word, Excel, PowerPoint)
    Ability to communicate effectively including Kiswahili.

    Apply via :

    jobs.workable.com

  • Resident Sonographer 

Pharmaceutical Technologist

    Resident Sonographer Pharmaceutical Technologist

    JOB SUMMARY

    To work as a member of the multi-disciplinary team in the provision of a safe, efficient, and high quality diagnostic imaging services.
    To maintain and develop high standards of patient care amongst peers, and colleagues.
    To support the department in achieving the departmental and hospital objectives.

    DUTIES AND RESPONSIBILITES

    To independently undertake ultrasonography services with precision and accuracy with minimal supervision. To be accountable for own actions and work within codes of Practice and professional guidelines.
    To independently undertake and report diagnostic ultrasound procedures, maintaining a high professional standard of technical competence and ensuring excellent standards of care at all time.
    To take professional responsibility for ensuring compliance always with the appropriate legislation and radiation local rules to ensure that during work, standards of radiation protection are maintained for self, patients, other staff and members of the public.
    To interpret complex data to ascertain and identify any pathological or incidental findings observable, including those with potential cancer, divers or complex presentation / multiple pathologies as appropriate.
    To assess and adapt techniques following assessment for each procedure to meet individual needs of the patient.
    To analyze the clinical information and determine most appropriate x-ray or scanning method, utilizing judgement and skill to incorporate different techniques i.e. transabdominal or intracavitary, or doppler to obtain required information.
    To handle potentially stressful, upsetting or emotional situations in an appropriate empathetic manner.
    To assist the radiologist in invasive procedures.
    Assist patients as required i.e. disabled, elderly patients with undressing and dressing if the nurse or patient relative is unavailable, also to take responsibility for the area of the patient whilst undertaking the procedure.
    To maintain knowledge and be fully aware of the safety aspects and hazards, and related emergency procedures for the working area.
    To be able to work using visual display units for long periods of time to enable correct images to be processed and to provide a comprehensive and timely diagnostic report on images obtained to relevant medical personnel.
    To offer appropriate guidance to patients, care givers and other health professionals on ultrasound procedures and issues, while taking due consideration of patients condition.
    To identify and report equipment failures immediately, by liaising with third party equipment support centers to arrange services.
    To use own initiative to re-arrange work lists in the event of equipment failure, organize alternative cover and ensure relevant staff in the hospital are informed particularly if this occurs out of normal working hours.
    To assist in the evaluation and procurement process for any new equipment within the imaging department.
    Be fully conversant of appropriate actions to take in the event of an untoward incident in the area
    To achieve and maintain competence in Ultrasound imaging modalities.
    To flexibly provide cover for unexpected absence to ensure maintenance of service provision
    To ensure compliance with protocols and procedures.
    To maintain a clean working environment, this includes clearing bloody fluids and products of conception in accordance with policy.
    To be continually mindful of using resources in an efficient manner.
    To use safely, and supervise the use of very expensive specialist equipment with care and due diligence.
    Assist in ordering, checking and monitoring of stock, making the manager aware of any concerns as they arise.
    To inform and obtain informed consent from patients or their care givers prior to undertaking procedures as appropriate to individual circumstances and barriers.
    To communicate the results of normal and abnormal scans to patients and relatives, sensitively and with empathy. Ensure that information is clearly understood and assist in determining appropriate referral pathway to other health care professionals.
    To promote good relations with other directorates and hospitals.
    To take part in CPD and the departments personal appraisal scheme.
    Any other duty as assigned by the supervisor in line with the job description

    EDUCATIONAL QUALIFICATIONS AND EXPERIENCE

    Diploma in Medical Imaging Sciences.
    Any other specialty certificate e.g. CT, MRI,
    Higher Diploma in Ultrasound.
    Minimum of 2 years work experience in ultrasound

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    Use the link(s) below to apply on company website.  

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  • Business Development Advisor (Finance & Tax) 

Business Development Manager

    Business Development Advisor (Finance & Tax) Business Development Manager

    About the Opportunity
    Inkomoko Kenya seeks a highly talented and experienced business advisor to work directly with our entrepreneur clients to provide expert Finance, Accounting and Tax advice. 
    Responsibilities
    CONSULTING & TRAINING FOR CLIENTS (70% TIME)

    Provide services within the allotted time frames (in line with SME service offering) to each client.
    Conduct assessments of client businesses to understand business needs, challenges, and opportunities in relation to the whole business.
    Develop work plans for clients addressing their needs. 
    Assist clients with implementation of finance/tax assessment recommendations, providing detailed 1-on-1 consulting to improve a clients’ profitability and reduce financial risk.
    Ongoing client’s management, site visits and other engagement to provide real time advising to solve business changes and grow the company. 
    Develop and implement accurate financial reporting, bookkeeping and inventory management systems for clients (booklets, excel, software).
    Using the Inkomoko curriculum, provide training to Inkomoko clients in finance, tax, accounting, etc.  Update and improve curriculum where needed.
    Provide informed, strategic and realistic advice to help clients improve their financial management systems (including inventory management, bookkeeping).
    Generate financial statements, forecasts, unit economics, break-even and profitability analyses for clients.
    Advise clients on financing and investment opportunities/challenges.
    Help clients prepare for financing or investment opportunities (loan and equity financing).

    CLIENT MANAGEMENT (20% TIME)

    Manage client relationships, providing excellent customer service to assigned clients
    Participate and contribute in regular “Finance and Taz” meetings with other Finance and Tax Advisors at Inkomoko to teach/learn from one another and problem solve on solutions for clients. 
    Provide feedback and insights to SME Management.
    Work with in-house industry experts to ensure that client strategies incorporate best practices for the industry.
    Clearly set expectations with clients in line with Inkomoko Consulting processes
    Coordinate with M&E for client base line and end line surveys
    Work with management to revise service offerings and make improvements based on changing market needs and client feedback. 
    Coordinate with the Management team and Customer Relations for client billing.

    ADMINISTRATION (10% TIME)

    Regularly track and report on the progress of client work and deliverables in Odoo.
    Represent Inkomoko in the local business community and at conferences or other events.
    Keep up to date on latest finance, tax, and investment trends in the local market. 
    Maintain and organize client files.
    Attend all required department and company meetings.
    Participate in the organization’s company-wide efforts for growth.
    Other duties as required.

    Minimum Qualifications

    The ideal candidate will fulfill the following requirements:
    3+ years of work experience in tax, finance, accounting, investment
    Deep understanding of international accounting principles and local tax law
    Experience with setting up an using bookkeeping as well as inventory management systems
    Experience with preparing businesses for different types of investment 
    Experience in consulting, business planning, and providing business advice
    Excellent computer skills, especially with MS Excel and Word
    Good written and oral communication skills for presentations and training
    Shows perseverance, personal integrity, and critical thinking skills
    BA/BS, CPA, or MBA required.

    What You’ll Get

    This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:
    Competitive salary, and potential KPI-based bonus
    Incredible company culture, including deep investment in your learning and growth
    Diverse colleagues and policies that show our commitment to equity and inclusion 
    Talented, passionate, and committed team colleagues across the region
    Ability to make a significant social impact to your community
    Generous health insurance, staff savings, parental leave, sabbatical, and more benefits.

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    Use the link(s) below to apply on company website.  

    Apply via :