Location: Location in Mombasa , Nairobi

  • Front Desk Representative

    Front Desk Representative

    Job brief
    We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
    The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
    The goal is to make guests and visitors feel comfortable and valued while on our premises.
    Responsibilities

    Keep the front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
    Greet and welcome guests
    Answer questions and address complaints
    Answer all incoming calls and redirect them or keep messages
    Receive letters, packages etc. and distribute them
    Prepare outgoing mail by drafting correspondence, securing parcels etc.
    Check, sort and forward emails
    Monitor office supplies and place orders when necessary
    Keep updated records and files
    Monitor office expenses and costs
    Take up other duties as assigned (travel arrangements, schedules etc.)

    Requirements

    Proven experience as front desk representative, agent or relevant position
    Familiarity with office machines (e.g. fax, printer etc.)
    Knowledge of office management and basic bookkeeping
    Proficient in English (oral and written)
    Excellent knowledge of MS Office (especially Excel and Word)
    Strong communication and people skills
    Good organizational and multi-tasking abilities
    Problem-solving skills
    Customer service orientation
    High School diploma; additional qualifications will be a plus

    Apply via :

  • Front Desk Representative

    Front Desk Representative

    Job brief

    We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

    The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

    The goal is to make guests and visitors feel comfortable and valued while on our premises.

    Responsibilities

    Keep the front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
    Greet and welcome guests
    Answer questions and address complaints
    Answer all incoming calls and redirect them or keep messages
    Receive letters, packages etc. and distribute them
    Prepare outgoing mail by drafting correspondence, securing parcels etc.
    Check, sort and forward emails
    Monitor office supplies and place orders when necessary
    Keep updated records and files
    Monitor office expenses and costs
    Take up other duties as assigned (travel arrangements, schedules etc.)

    Requirements

    Proven experience as front desk representative, agent or relevant position
    Familiarity with office machines (e.g. fax, printer etc.)
    Knowledge of office management and basic bookkeeping
    Proficient in English (oral and written)
    Excellent knowledge of MS Office (especially Excel and Word)
    Strong communication and people skills
    Good organizational and multi-tasking abilities
    Problem-solving skills
    Customer service orientation
    High School diploma; additional qualifications will be a plus

    Apply via :

  • Chief Financial Officer

    Chief Financial Officer

    CFO responsibilities include:

    Driving the company’s financial planning
    Performing risk management by analyzing the organization’s liabilities and investments
    Deciding on investment strategies by considering cash and liquidity risks

    Job brief

    We are looking for an experienced Chief Financial Officer or CFO to perform effective risk management and plan the organization’s financial strategy. It is a very important and complex role since an organization can only survive if it actively investigates and safeguards its finances.

    A CFO must be well-versed in all aspects of financial management ranging from simple accounting to broad investment and banking operations. The ideal candidate will be an excellent leader since all relative departments of the organization will be under their command.

    The goal is to protect the company’s revenues and profits to achieve full financial control and sustainable growth.

    Responsibilities

    Drive the company’s financial planning
    Perform risk management by analyzing the organization’s liabilities and investments
    Decide on investment strategies by considering cash and liquidity risks
    Control and evaluate the organization’s fundraising plans and capital structure
    Ensure cash flow is appropriate for the organization’s operations
    Supervise all finance personnel (controllers, treasurers etc.)
    Manage vendor relationships
    Prepare reliable current and forecasting reports
    Set up and oversee the company’s finance IT system
    Ensure compliance with the law and company’s policies
    Manage team of financial controllers and financial analysts.

    Requirements

    Proven experience as CFO, finance officer or relevant role
    In depth knowledge of corporate financial law and risk management practices
    Excellent knowledge of data analysis and forecasting methods
    Proficient in the use of MS Office and financial management software (e.g. SAP)
    Ability to strategize and solve problems
    Strong leadership and organizational skills
    Excellent communication and people skills
    An analytical mind, comfortable with numbers
    CPA is a strong advantage
    BSc/BA in Accounting, Finance or relevant field; MSc/MBA is a plus

    Apply via :

  • Investment Officers

    Investment Officers

    About the Opportunity

    Inkomoko Kenya Investment Officer is responsible for the items below:

    Responsibilities

    DUE DILIGENCE and INVESTMENT PREPARATION (60%): 

    Respond to inquiries from prospective borrowers; support them to apply for our facility/investment products. 
    Introduce the investment products to entrepreneurs, explaining the requirements for repayment and the seriousness of taking on debt financing. 
    Conducts investment appraisal, collects detailed information (personal, business, and guaranties), and arranges to open a new investment account. 
    Prepares and executes investment contracts and arrange for disbursement of investment in kind. 
    Conduct due diligence on prospective borrowers, including site visits, document preparation, coordination with the Business Development Advisors and Business Associates, etc. 
    Communicate all materials to the Portfolio Manager, and assist in preparing credit reports for Investment Committee meetings. 
    Take photos of entrepreneurs, have them sign photo waivers, and ensure entrepreneurs’ stories are posted on the Kiva platform for fundraising with all correct information. 

    PORTFOLIO MANAGEMENT (20%)

    Offer excellent customer service through daily conversations, correspondence, and site visits as needed to maintain strong positive relationships with borrowers. 
    Work with the Inkomoko Kenya Business Development Services team to ensure borrower success, and Visit clients for monitoring. 
    Maintain both delinquency and default rates below set rates during yearly goal setting, 
    Track information about borrowers and communicate effectively with key stakeholders about client status. 
    Actively participate as a key staff in the weekly Portfolio Review Meeting. 
    Maintain a tracking system of borrower payments and contact information. 
    Work with the Finance & Admin team to produce invoices for payments and monthly reconciliation of investment department transactions. 
    Interact with government leaders, court systems and others for follow up on lack of payments. 
    Ensure that we are adhering to the requirements of our Kiva partnership, including reporting and journaling. 
    Other duties as assigned by supervisor 

    INVESTMENT MANAGEMENT SYSTEM (20%)

    Update both disbursements and investment repayments in the Investment Management System (LMS-powered by odoo)
    Maintain and demonstrate proficiency with investment software applications
    Work with system providers to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance 
    Assist with system parameters and design to meet the needs of multiple departments. 
    Manage user security access
    Ensure proper segregation of duties, develop and maintain work flows for all stages of investment 
    Advise the Management team how to automate key lending processes
    Supervise all aspects of the investment operations. This supervision includes posting of payment, payoffs, and balancing, disbursing investment funds
    Ensure lending team is provided with updates and procedural changes
    Participates in the review and recommendations of operational systems and procedures
    Successfully interact with lending staff to improve accuracy and efficiencies of Investment management system 
    Prepare related reports and administer the system
    Other duties as assigned by supervisor 

    Minimum Qualifications

    Investment officer will be a trusted partner of Inkomoko Kenya clients, and basic qualifications Include:

    University degree in Finance or other related field,
    Must speak fluent English and Swahili. Knowledge of other Somali language is a plus,
    Experience in Islamic lending and practice is an added advantage
    Strong financial and accounting skills; familiarity with business financial policies in  Kenya
    Experience in investment management, microfinance, capital leases, and access to finance for Micro businesses and SMEs is STRONGLY preferred,
    Prior experience dealing with customers/debt,
    Prior experience in a lending environment,
    Experience providing business advice to entrepreneurs,
    Prior experience in Investment management system software, 
    Decisive individuals with ability to deliver unpleasant messages to the debtors and assertive enough to get the debtors pay off the entire debt,
     Experience in managing difficult clients and reaching positive outcomes,
    Very strong attention to details and good follow through,
    Comfort with the civil court system, and previous experience in litigation preferred,
    Unrelenting perseverance, personal integrity, and critical thinking skills,
    2+ years of work experience in relevant or applicable field,
    Must be able to legally work in Kenya. 

    What You’ll Get

    This role is a tremendous opportunity to work in a high-growth, mission-driven organization. Our compensation includes both a great culture and a competitive market-based package, including:

    Incredible company culture, including deep investment in your learning and growth, and a commitment to inclusion and diversity
    Opportunity to work with a talented, passionate, and committed team of professionals across the region
    Ability to make a significant social impact and contribute to economic growth
    Competitive salary, and potential KPI-based bonus
    Favorable policies like health insurance, staff savings program, parental leave, sabbatical program, and more.

    Apply via :

    inkomoko-job-portal.web.app

  • Content Agent 


            

            
            General Accountant 


            

            
            Payables Accountant

    Content Agent General Accountant Payables Accountant

    Our client, Glovo seeks to recruit a Content Agent. He/she will be responsible for assisting current and new clients in activations and upgrades.

    Key Responsibilities

    Checking mails for new activation assignments.
    Working on completing the content for the activations assigned (store and menu creation)
    In case of no new activations, content improvement check is done (checking the menus of already implemented stores to align everything to current standards)               
    Extra content related tasks that may arise from Finance, Commercial, Sales departments for improvements or corrections.
    Checking if there’s any priority in terms of on-boarding
    Checking and calling one by one all the “suitable” partners and training the partners on how to operate their stores.
    Giving support to partners with on-boarding issues (device not working, they have issues/questions with webapp, credentials not working etc.) reported on all internal channels and customer
    Research industry-related topics
    Create and distribute marketing copy to advertise our company and products
    Identify customers’ needs and recommend new topics

    Requirements

    Diploma Certificate in marketing, or a similar field.
    At least 1 years of related experience
    Should have good MS Excel skills
    Excellent organizational and time management skills.
    Strong listening and communication skills.
    The capacity to work independently and collaboratively.
    Ability to work efficiently without compromising quality or accuracy.

    go to method of application »

    Interested and qualified candidates should forward their CV to: jobs1@hcsaffiliatesgroup.com using the position as subject of email.

    Apply via :

    jobs1@hcsaffiliatesgroup.com

  • Medical Sales Representative

    Medical Sales Representative

    We are looking for vibrant sales people willing to earn a retainer at the fair-market-value, and additional incentives (bonus/commission) on achievement of set targets.

    JOB DESCRIPTION
    The Sales/Medical Representative will be required to carry out the following key roles:

    Achievement of Sales Targets – on products and region
    Assess customer needs, promote / sell products to new and existing customers through formulating and building positive trust relationships.
    Detail and sell products to healthcare providers, allied healthcare staff within healthcare facilities, with a greater focus on the pharmacy channel.
    Regularly collect and share feedback from customers related to product, price, service, and activities and propose solutions to counter challenges.
    Actively resolve customer complaints by investigating problems and developing solutions and escalating to line managers where necessary.
    Plan and conduct medical informative meetings (CMEs and Pharmacy Campaigns)
    Adherence to set KPI’s and performance criteria
    Real-time call reporting throughout the day, and adherence to the set SOPs on reporting.
    Maintenance of an updated database of customers, and collection of consent for engagement
    Pharmacovigilance: compliance and adverse events reporting

    QUALIFICATIONS:
    Education & Experience:

    A bachelor’s degree or diploma in Life Sciences or Pharmacy is required
    A minimum of 2 years’ experience in medical/pharmaceutical sales
    Must be fluent in English language and Swahili

    SKILLS, ATTITUDES AND ATTRIBUTES

    Ability to understand as well as grasp basic patient’s concerns.
    Ability and patience to cope up with difficult clients’ situations.
    Active listening to the patient’s problems and provide sound advice.
    Good communication and interpersonal skills.
    Proficiency in Microsoft Word, Excel and email applications.
    Proficiency in oral and written communication skills in English and Swahili.

    Interested and qualified applicants can use LinkedIn EasyApply option, or send C.V to info@inburstcorp.com with the subject “Sales Representative”Application deadline: 5:00 PM on Wednesday, December 20, 2023.

    Apply via :

    info@inburstcorp.com

  • Administration Assistant 

Sr. Attorney, Partnerships, Policy & Advocacy

    Administration Assistant Sr. Attorney, Partnerships, Policy & Advocacy

    The Need

    IJM is seeking a highly organized and detailed administration professional to fill the positions of Administration Assistant for its offices in Nairobi and Mombasa, one for each office. The successful candidates will coordinate all staff office events, make travel and accommodation arrangements, ensuring the office is well kempt, serviced and supplied, among other duties.

    Duties & Responsibilities

    Supporting the office in major procurement by follow through the procurement processes in accordance with the office finance regulations, rules and procurement procedures;
    Procurement and management of office stationeries and supplies ensuring prudence and good stewardship;
    Planning and executing regular and emerging office events;
    Overseeing the use of IJM Kenya’s common rooms (e.g. conference and small meeting rooms) and common equipment (e.g. projector, speakers, cameras, VOIP etc) and assure they are tenable and good functioning condition;
    Coordinating the office administrative errands;
    Coordinating and assisting in the logistics relating to local and international travel documentation such as visa, passports, accommodation, bus/vehicle hires etc;
    Coordinating the stay and visit of office visitors to ensure they are well taken care of pre and during their visit;
    Processing monthly payments for the various utilities and bills;
    Providing periodic administration reports or as per need to the reporting manager; and
    Perform additional duties as assigned by the Reporting Manager.

    Travel Requirements

    This position requires travel within Nairobi and its environs during working hours and less frequent travel to other parts of Kenya.

    Required Skills And Experience

    Bachelor’s degree in Administration or human resources management;
    Certification or qualification in Human Resources would be an added advantage;
    A minimum of 5 years’ experience in a busy administration or a HR office;
    Fluent in written and spoken English and Swahili;
    High level of proficiency in MS Word, MS Powerpoint and MS Outlook; and
    Proficiency with Microsoft Word and Excel.

    Critical Competencies

    Excellent planning and execution skills;
    Excellent presentation and communication skills;
    Highly organized and attentive to details;
    Ability to multi-task and work well under pressure;
    Resilient, possessing a good degree of self-awareness and ability to maintain a composed disposition; and
    Exceptionally honest and full of integrity.

    go to method of application »

    Please send your Resume, Cover Letter & statement of faith* to kenyarecruiting@ijm.org quoting the Position Title in the subject heading before 15th December 2023. Applicants must have legal rights to work in Kenya. The role does not provide relocation and immigration support.

    Apply via :

    kenyarecruiting@ijm.org

  • Software Developer / IT Technician 

Sales and Marketing

    Software Developer / IT Technician Sales and Marketing

    Plannettech Investors Limited is looking to hire a Software Developer / IT Technician. The successful candidate will be responsible for software redesign, installation processes, and providing technical training to clients.

    Key Responsibilities:

    Software Development and IT Support:
    Customize, improve, and maintain high-quality standards for our POS system using Visual FoxPro and other programming languages.
    Provide timely and effective IT support to end-users, troubleshooting software and hardware issues.
    Stay current with industry trends and technologies to recommend system improvements.
    Point of Sale (POS) Systems:
    Perform routine maintenance tasks to ensure the stability and performance of the software system.
    Work with Visual FoxPro, the programming language of our POS software, to ensure smooth operation.
    Collaborate with vendors and internal teams to enhance POS system functionalities.
    Installations and Technical Training:
    Execute precise installations of software, hardware, and network systems.
    Conduct comprehensive training sessions for clients on technical matters related to our systems and our POS system usage.
    KRA TIMS/eTIMS Devices:
    Offer support and training to our customers whenever they encounter issues when using our devices.
    Innovation and Problem-Solving:
    Bring innovative ideas to the team for system improvements and increased efficiency.
    Demonstrate proactive problem-solving skills to address challenges effectively.

    Qualifications:

    Bachelor’s degree in Computer Science, Information Technology, or a related field.
    Minimum of 2-3 years of hands-on experience in software development and IT support.
    Proficient in computer networking and installation processes.
    Experience working with and installing Point of Sale (POS) systems.
    ERP sales experience is a huge advantage.
    Strong communication skills with the ability to provide technical training.
    Knowledge of KRA TIMS and eTIMS devices is an added advantage.
    Essential familiarity with Visual FoxPro, the programming language of our POS software.

    If you are up to the challenge and possess the necessary qualifications and experience, send your CV only quoting the job title on the email subject (Software Developer / IT Technician) to Jobs@plannettech.co.ke by 18th December 2023.

    go to method of application »

    Use the emails(s) below to apply 

    Apply via :

  • Sales/Medical Representative

    Sales/Medical Representative

    JOB SUMMARY
    InBurst Corporate Ltd intends to facilitate an in-field sales project on behalf of a local client. The project will focus on reproductive health, with a combination of both over-the-counter and prescription-only products. We are looking for vibrant sales people willing to earn a retainer at the fair-market-value, and additional incentives (bonus/commission) on achievement of set targets.
    JOB DESCRIPTION
    The Sales/Medical Representative will be required to carry out the following key roles:

    Achievement of Sales Targets – on products and region
    Assess customer needs, promote / sell products to new and existing customers through formulating and building positive trust relationships.
    Detail and sell products to healthcare providers, allied healthcare staff within healthcare facilities, with a greater focus on the pharmacy channel.
    Regularly collect and share feedback from customers related to product, price, service, and activities and propose solutions to counter challenges.
    Actively resolve customer complaints by investigating problems and developing solutions and escalating to line managers where necessary.
    Plan and conduct medical informative meetings (CMEs and Pharmacy Campaigns)
    Adherence to set KPI’s and performance criteria
    Real-time call reporting throughout the day, and adherence to the set SOPs on reporting.
    Maintenance of an updated database of customers, and collection of consent for engagement
    Pharmacovigilance: compliance and adverse events reporting

    QUALIFICATIONS:
    Education & Experience:

    A bachelor’s degree or diploma in Life Sciences or Pharmacy is required
    A minimum of 2 years’ experience in medical/pharmaceutical sales
    Must be fluent in English language and Swahili

    SKILLS, ATTITUDES AND ATTRIBUTES

    Ability to understand as well as grasp basic customer’s concerns.
    Ability and patience to cope up with difficult clients’ situations.
    Active listening to the customer’s problems and provide sound advice.
    Good communication and interpersonal skills.
    Proficiency in Microsoft Word, Excel and email applications.
    Proficiency in oral and written communication skills in English and Swahili.

    Duty Station: Nairobi or Mombasa
    Employment Terms: 6 months contract (renewable).
    Salary: As per company’s salary scale.
    Application deadline: 5:00 PM on Tuesday, December 5, 2023.

    Apply via :