Jobs Kenya

Job Field: Sector in

  • Untitled post 92583

    Job Description: Our client, a Kenyan Company that specializes in the processing and packaging of fresh milk and other high value dairy products.
    The Company is seeking to recruit a highly competent and outstanding individual to fill the position of IT Manager. Reporting to the Finance Director
    The successful candidate shall manage the Company’s IT function and provide support for all aspects of Information Technology for the Company.
    Duties and Responsibilities

    Responsible for the formulation and implementation of the company’s ICT policy.
    Managing the entire ICT infrastructure [hardware, software and peripherals].
    Installing and configuring computer networks and systems experience in syspro system is a must
    Effective management of servers
    Effective management of data bases to ensure optimal database performance
    Application,customisations,upgrades and development of integration software
    Providing round the clock user support, trouble shooting and keeping track of user’s problems and queries.
    Performing upgrades of existing systems to new and cost effective technologies.
    Training users on how to use the ICT infrastructures to enhance productivity in their work.
    Ensuring security of the infrastructure by making sure it is secure from unauthorized intruders, denial of service attacks and protection from computer viruses.
    Ensuring Data back-up and disaster recovery procedures are properly implemented.
    Implementing enhancements of existing systems and implementation of new ones.
    Developing and reviewing of ICT systems for generation of management reports for purpose of decision-making.
    Advising management on matters related to ICT advancements, to improve effectiveness and robustness of the company’s ICT infrastructure.
    This job description summarizes the responsibilities assigned to the I. T, Manager and does not contain an all – inclusive list of responsibilities.

    Qualifications:

    Bsc in Computer Science/Computer Engineering/Information science.
    Diploma in the same field.
    At least 3 years experience in same post in a busy IT environment preferable manufacturing and sales
    Knowledge in Syspro ERP, Linux based servers; PHP/Javascript/Laravel will be an added advantage.

    Leadership Qualities

    Must be effective and have impactful communication, negotiation, problem solving and presentation skills.
    Must exercise good teamwork and facilitate proper information flow downwards, sideways and upwards throughout the departments of the Company.
    Self-motivated individual and must demonstrate leadership and management skills
    Dynamic in though and action.

  • Sales Coordinator

    Sales Coordinator

    Job Purpose
    The Sales Coordinator is responsible for overseeing all marketing activities in target regions. He/ She will formulate and implement strategies for all regions on basis of expected set targets; while generating a comprehensive report of the same.
    Responsibilities (Functions and duties):

    Hitting sales target as per company target
    Managing and training the sales and merchandizing  team
    Managing stock-outs
    Visiting all regions quarterly
    Ascertain that all customers operate within their credit limit
    Recruiting and managing distributors
    Maintain and increase market share
    Submit weekly and monthly timely and accurate reports to the directors
    Any other duty as may be allocated from time to time.

    Behavioural Competencies:

    Planning, coordinating and organising skills.
    Result oriented
    Strong interpersonal and leadership skills
    Excellent verbal and written communication skills
    Assertive and proactive
    Ability to multitask and prioritize work
    Attention to detail
    Ability to be adaptable and flexible

    Experience:

    2 – 5 years experience in the Sales & Marketing field with vast experience in a leadership capacity. Experience in the FMCG will be an added advantage

    Education and specialist Knowledge Required

    Degree/ Diploma in Sales Management & Marketing/ Business Management or relevant field
    Computer proficiency
    Professional certificate from an accredited body
    Valid driving license
    Knowledge of organic foods will be an added advantage.

  • Surveillance Program Officer (Central and East Africa) (9966)

    Surveillance Program Officer (Central and East Africa) (9966)

    Job Description
    PATH is a global organization that works to accelerate health equity by bringing together public institutions, businesses, social enterprises, and investors to solve the world’s most pressing health challenges. With expertise in science, health, economics, technology, advocacy, and dozens of other specialties, PATH develops and scales solutions—including vaccines, drugs, devices, diagnostics, and innovative approaches to strengthening health systems worldwide.
    PATH seeks a surveillance program officer to support a potential CDC-funded project entitled “Enhancing Global Health Security: Expanding Efforts and Strategies to Protect and Improve Public Health Globally.” The project goal is to build upon activities funded by CDC to support global health security through implementation of programs and activities that focus on protecting and improving health globally through partnerships with Ministries of Health and other governmental institutions.
    The surveillance program officer would be based in Nairobi and would work closely with country and regional teams in Central and East Africa as well as global teams, and in collaboration with donors as well as national and international project partners. The surveillance program officer would provide technical leadership and support to the design, implementation, and monitoring of strategies and activities to integrate and strengthen disease surveillance systems within and across countries in Central and East Africa.
    This position would operate under management and oversight of the project director based in Nairobi and report to the project director of Global Health Security based in PATH headquarters.
    Key responsibilities include:

    Provide technical assistance to project partners for activity implementation in strengthening electronic integrated disease surveillance and response systems as well as cross-border surveillance networks.
    Support efforts to improve in real-time reporting, data sharing, and interoperability among surveillance and laboratory systems.
    Support the development and dissemination of surveillance standard operating procedures and guidelines.
    Participate in data quality assurance activities.
    Identify issues/challenges and develop strategies for effective implementation.
    Work closely with partners, regional, and country technical leads and other stakeholders to ensure coordinated approach to project implementation.
    Coordinate with the project team on laboratory information system strengthening activities.
    Represent PATH and the project on technical working groups and maintain contacts with other organizations engaged in project activities.
    Support project team members with monitoring and evaluation activities.
    Contribute to preparing reports to CDC and PATH headquarters.

    Required Experience

    A graduate degree in public health, epidemiology, or related field with a focus on infectious disease detection and surveillance.
    Minimum of 6 years relevant experience implementing health systems strengthening projects.
    A minimum of 3 years project management experience with progressive work responsibility.
    Demonstrated skills in collecting, managing, and analyzing complex data sets.
    Experience with epidemiologic surveillance methodology preferred.
    Experience implementing public health projects including design, M&E, and reporting.
    Proven experience working with the ministries of health, donors, NGOs, and the private sector on infectious disease programming.
    Strong interpersonal skills with proven ability to work effectively with diverse project teams and partners at the local, national, and international level.
    Strong organizational, prioritization and workload management skills.
    Fluency in spoken and written English. Fluency in French a plus.
    Strong experience with Microsoft Office Products (Word, PowerPoint, Excel, Outlook).
    Willingness and ability to travel within Central and East Africa as requested.

  • Senior Manager, Strategic Partnerships Retail Commercial Supervisor, Bungoma County UX Researcher Retail Commercial Representative, Trans nzoia

    Senior Manager, Strategic Partnerships Retail Commercial Supervisor, Bungoma County UX Researcher Retail Commercial Representative, Trans nzoia

    About the role
    We are looking for an experienced Senior Manager, Strategic Partnerships to identify, develop close and maintain relationships with organisations from a broad range of sectors including agriculture, logistics, FMCG, ICT and telecoms.
    You will be in charge of building long-term, trust centred relationships with partners, managing internal stakeholders and seeking to increase the value of each partnership for our farmers, Wefarm and the partner.
    Key Responsibilities:

    Lead on implementation of Wefarm’s strategic partnerships strategy in line with Wefarm’s vision, mission and Objectives and Key Results (OKRs).
    Lead account management for a portfolio of existing strategic partnerships, including running external meetings and complex internal project management.
    Identify, develop and negotiate new strategic, revenue-generating partnerships which are in line with Wefarm’s strategic objectives.
    Collaborate with cross-functional internal teams to understand priorities that could be supported by strategic, revenue-generating partnerships.
    Support the development of best practices and scalable processes to, manage strategic partnership growth
    Hire and manage Key Account Managers as needed for partnerships
    Work across multiple partners concurrently, often meeting tight deadlines and delivering complex projects.

    Job requirements

    5-7 years + proven experience of developing, negotiating and managing high value strategic revenue-generating partnerships

    Proven relationship building and project management skills including:

    Ability to influence and manage multiple stakeholders at all levels of an organization, including executive and C-level
    Ability to deliver successful partnerships with varied internal and external stakeholders
    Ability to manage balance and prioritize multiple projects

    Exceptional written and verbal communication skills in English to include: proposal writing, pitch creation and delivery, running high-level meetings and workshops.
    Exceptional internal stakeholder management skills
    Knowledge of operations and decision making processes in large, multinational organisations is ideal
    Experience of using Salesforce or similar CRM is ideal

    Rewards package and remuneration
    The total rewards package and remuneration will be based on experience and potential, but is competitive and will include share options. We believe in our team being not only the executors of Wefarm’s visions but the makers and owners of it!

    go to method of application »

  • Associate Human Resources Officer Community-Based Prot Officer – Community-based Protection

    Associate Human Resources Officer Community-Based Prot Officer – Community-based Protection

    Duties and Qualifications
    Organizational Setting and Work Relationships
    The Associate Human Resources Officer supports the UNHCR¿s People Strategy and contributes to the implementation of the 2018 independent Human Resources review, which resulted in the establishment of HR strategic priorities and the reconfiguration and transformation of the Division of Human Resources (DHR) from a largely transactional model into a strategic business partner for field operations and senior management. Having the right people in the right place at the right time is at the core of enabling UNHCR to protect and respond to persons of concern. By attracting, retaining and developing a talented, diverse and agile workforce while nurturing a culture of excellence, respect and wellbeing for all, UNHCR¿s Human Resources acts as a strategic partner to the organization, enabling a people-centric culture.
    The Associate Human Resources Officer provides support and assistance in the areas of operational support, workforce planning, assignments and talent acquisition, organizational cultural changes, HR policy implementation and duty of care. The incumbent maintains employee confidence and protects the organization and its workforce by keeping human resources information confidential.
    The Associate Human Resources Officer is usually supervised by the HR Officer or Senior HR Officer or Head of Office in a Country Operation, or the most senior HR staff in a Regional Bureau. She/he usually supervises HR General Service staff.
    The incumbent maintains a direct working relationship with a number of units within the Division of Human Resources (DHR). The incumbent also works closely with the Senior HR Partner, the Senior Medical Officer and the Senior Staff counsellor for his/her region. 
    All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.
    Duties

    Workforce Operational Support:
    Assist in implementation of HR initiatives that support organizational culture change such as good people management practices, and promoting gender, inclusion and diversity.
    Implement HR operational activities to ensure timely provision of HR solutions, prioritizing according to the needs and risks.
    Contribute to the development of a HR customer service-oriented culture that values proactivity, continuous improvement, innovation and high performance.
    Provide support, guidance and trainings to HR staff.
    Assignments and Talent Acquisition:
    Coordinate the process of recruitment, assignment and reassignment of locally-recruited staff and affiliate workforce, also assisting with set up and running of (Regional) Assignments Committee where relevant.
    Assist in organizing outreach campaigns to attract diverse applicants. Ensure proper consideration is given to all applicants without distinction on the grounds of race, color, sex, national origin, age, religion, disability, sexual orientation and gender identity.
    Analyse, track and report on recruitment and assignments trends for management, including efforts to reach gender parity.
    Take a proactive approach to risk management in the areas of recruitment, ensuring the issues are identified, addressed and reported and, where appropriate, escalated.
    Advice to managers and staff, and contribution to an inclusive work environment:
    Build dialog and outreach with staff; answer questions, and provide information to staff as to where to go for help or ask questions.
    Be proactive in identifying issues, themes and patterns affecting the workforce¿s health and welfare, including sexual harassment and abuse of authority.
    Ensure that on-boarding, induction, re-integration into the workplace and off-boarding support, is provided to colleagues. Induction programmes should include information on Protection from Sexual Exploitation and Abuse (PSEA) and Sexual Harassment, Code of Conduct as well as workforce¿s rights and obligations.
    HR policies and inter-agency:
    Enforce compliance with UNHCR¿s Human Resources policies and procedures and the UN staff rules, regulations and UNHCR administrative instructions.
    Participate in the ICSC survey on living conditions and classification of duty stations as well as in the UN Country Team local staff salary survey and other local inter-agency HR-related fora and initiatives.
    Duty of Care:
    Contribute to establishing and maintaining a medical evacuation plan with senior management, Field safety and the Senior Medical Officer.
    Assist in the security and medical evacuations of UNHCR personnel.
    Support the implementation of a Duty of Care strategy. Identify and assess issues related to duty of care including physical, mental health and safety of UNHCR¿s workforce, promoting workforce balance.
    For positions in Regional Bureaux only:
    In the absence of a Senior Talent Development Officer in the Bureau:
    Contribute to the implementation of a talent development strategy for UNHCR workforce in the region, in line with UNHCR¿s needs and staff members¿ career planning.
    Contribute to the implementation of a talent sourcing and acquisition plan to identify talent mainly among but not limited to national staff and affiliate workforce in the region.
    Perform other related duties as required.

    Minimum Qualifications
    Education & Professional Work Experience
    Years of Experience / Degree Level
    For P2/NOB 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree
    Field(s) of Education

    Human Resources Management; Human Resources Development; Personnel Administration;
    Business Administration; or other relevant field.

    (Field(s) of Education marked with an asterisk* are essential)

    Certificates and/or Licenses
    UNHCR HR certification;

    (Certificates and Licenses marked with an asterisk* are essential)
    Relevant Job Experience
    Essential:
    Experience working in Human Resources. UNHCR HR certification is a plus. Knowledge of general HR policies, processes and systems.
    Desirable:
    Experience in one or more of the following areas: HR Administration, workforce planning, recruitment, HR policy or talent development. Experience in HR information technology systems and tools. Experience in field humanitarian operations and/or emergency settings. Experience working with the United Nations. Experience working in a multi-cultural setting.
    Functional Skills

    HR-Administer/manage a large number of staff, preferably within the UN
    HR-Human Resources Management
    Talent development
    Provision of technical HR advice
    HR data and people analytics
    Relationship Management
    Managing Ethical Dilemmas
    Learning Agility
    Partnering
    Ability to identify client¿s needs and match them to appropriate solutions
    Gender, diversity and Inclusion Management

    (Functional Skills marked with an asterisk* are essential)
    Language Requirements

    For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
    For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
    For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

    This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
        
    Position Competencies

    C001L2 Accountability Level 2
    C002L2 Teamwork & Collaboration Level 2
    C003L2 Communication Level 2
    C004L2 Commitment to Continuous Learning Level 2
    C005L2 Client & Result Orientation Level 2
    C006L2 Organizational Awareness Level 2
    M001L2 Empowering and Building Trust Level 2
    M006L2 Managing Resources Level 2
    M003L2 Judgement and Decision Making Level 2
    M002L2 Managing Performance Level 2
    X001L2 Analytical Thinking Level 2
    X005L2 Planning and Organizing Level 2
    X009L2 Change Capability and Adaptability Level 2

    Additional  Information   
    The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.
        
    Additional  Information
    Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).
        
    Closing Date
    Please note that the closing date for vacancies in the  March 2020Compendium is Thursday 16 April 2020 (midnight Geneva time)

    go to method of application »

  • Untitled post 92125
  • Manager, GSMA Innovation Fund

    Manager, GSMA Innovation Fund

    About the Team
    The Central Innovation Team is a new team to be set up in early 2020 in order to manage all Innovation Fund activities as part of the next phase of a strategic partnership with DFID, the ‘Partnership for Inclusion, Innovation and Scale’. Leveraging on 10 years of M4D experience running Innovation Funds on a multitude of topics, the team will be responsible for setting up the processes of the new Innovation Fund, and managing all rounds from design to grant completion, in strong collaboration with the relevant M4D programmes, who will provide strategic guidance and expertise on their respective subject matters. The objective is to create a center of excellence that will ensure M4D selects the best projects for funding and supports them in the most relevant manner, while complying with internal processes, and proactively identifying and mitigating risks. The team will initially comprise 10 team members, including 2 Directors, Senior Managers and Managers, mostly internal talents with experience in M4D.
    What the hiring manager says
    “This is a great opportunity to play a role in delivering all Innovation Fund activities as part of the new phase of our strategic partnership with DFID, with the potential to attract other donors with an appetite to fund innovation directly to also join in. We expect the successful candidate to have demonstrated their ability to manage grants funded projects and in particular innovation funds geared towards helping scale mobile centric innovative solutions with sustainable socio-economic impact across Africa and Asia Pacific”.
    Market Engagement Director, Central Innovation Fund
    About the Role
    As a Market Engagement Manager in the Central Innovation Fund team, you will:

    Manage a portfolio of grant projects from contracting to completion, including tailored technical assistance
    By working with the Senior Market Engagement manager, be responsible for managing and supporting the delivery of projects which support the achievement of the objectives of the programme
    Supports the Senior Market Engagement Managers in key reporting activities including monthly and quarterly Socio-Economic KPI reporting.
    Manages and coordinates regular meetings with grantees and reporting with the independent Innovation Fund Manager.
    Builds relationships with operators across all regions (Africa & Asia especially) in order to identify strategic opportunities to provide support and develop initiatives that align with the programme’s core objectives.
    Build and manage other relationships with key regional and local stakeholders, including local incubators/accelerators/tech hubs, government etc.
    Supports grant applicants, due diligence, selection processes, management of Innovation Fund panel for selection of grants and periodic follow-ups.
    Supports projects (including running workshops) which provide hands-on support to selected operators that are willing to serve as innovation partners.
    Works with selected mobile network operators to develop a plan to strengthen their position in the innovation ecosystem.
    Participate in and present at relevant GSMA or external events to disseminate resources and insights, as well as to continue to position the programme in these forums.
    Shares insights with the broader Mobile for Development department, Advocacy and Regional leads, to help build strong positions which can be used to advocate with key stakeholders around the role of MNOs in the innovation ecosystem.
    Contribute towards shaping the overall strategic direction of the Central Innovation Fund, to ensure that GSMA continues to deliver valuable support to its members and other stakeholders and achieves its goal of creating more successful, scalable and sustainable innovative Mobile for Development products and services.

    The successful candidate will report into Market Engagement Director.
    About You
    This is a hands-on role with successful candidates required to be self-motivated and able to work effectively with a dispersed team.
    The ideal candidate will display the following qualities:

    A proven track record of managing complex projects, with multiple stakeholders’ engagements, and within predefined budgets and timelines.
    Experience in successfully managing innovation fund grantees across emerging countries.
    Strong interpersonal skills, and a very collaborative approach to working with other teams across the M4D.
    The ability to think creatively of solutions to new challenges or a changing environment.
    Experience dealing with a variety of external stakeholders, in particular the innovation ecosystem players including MNOs.
    A passion for the work we do at M4D and the impact we are having on local societies and economies
    Fluency in French and English is essential 

    What We Offer
    Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.
    In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.
    We offer a working environment that reflects our organisational values. We also hire in line with our values and recruit candidates who demonstrate a strong affinity with these 7 principles:

    DREAM BIG – Demonstrate vision and insight to lead the industry forward
    BE BOLD – Have the courage to take risks and make tough decisions
    OWN IT – Take full accountability for your decisions and actions
    WORK AS A TEAM – Collaborate to deliver impactful results
    DO THE RIGHT THING – Conduct yourself with honesty and integrity at all times
    SHOW RESPECT – Treat others as you would expect to be treated
    LOVE WHAT YOU DO – Bring passion and pride to your work

    To learn more about the GSMA, visit our careers site, our LinkedIn page and our Twitter page.

  • Associate Digital Fundraising Officer Associate Human Resources Officer Community-Based Protection Officer IT Service Delivery Management Officer

    Associate Digital Fundraising Officer Associate Human Resources Officer Community-Based Protection Officer IT Service Delivery Management Officer

    Duties and Qualifications
    Organizational Setting and Work Relationships
    Private Sector Partnerships (PSP) Africa is building up their digital fundraising in key markets within the region. After having established a strong regional advocacy and engagement campaign (LuQuLuQu), PSP Africa is now building up its digital fundraising and supporter-to-donor conversion activities, in order to meet ambitious long-term fundraising targets. PSP Africa will continue to test and optimize digital donor acquisition in key markets, test new multi-channel marketing approaches, and engage in remote market fundraising through digital channels. Each of these areas will require the oversight and direction of a strong digital marketer.
    This role of Associate Digital Fundraising Officer is to work with the digital fundraising team to effectively manage all activities related to digital acquisition, online fundraising and donor development. It exists to drive PSP Africa¿s digital marketing and fundraising campaigns and to oversee all aspects of digital engagement and supporter conversion in the region. The successful candidate will be responsible for ensuring regional digital fundraising targets and other digital engagement Key Performance Indicators (KPIs) such as long-term Return on Investment (ROI) and effective Certified Public Accountants (CPAs) are effectively met. The Associate Digital Fundraising Officer will work with the Digital Marketing Officer, to manage the regional digital media agency to ensure paid media targets are effectively met, and ensure that digital acquisition activities are tracked, measured and optimized, as required, to meet ambitious fundraising and ROI goals. S/he will also be required to work with the Digital Marketing Officer on the multi-channel marketing approach (including two-step conversion) and to work with suppliers as needed to ensure this is effectively executed. Finally, s/he will also work with the Digital Marketing Officer, to test and optimize remote digital marketing approaches in new markets and manage remote digital donor acquisition, cultivation and development activities.
    Together with the Digital Fundraising Officer, s/he will be responsible for ensuring that, the right digital marketing strategy, capacity and tools are in place to generate strong donor response online to increase income and engagement regionally. S/he is expected to have an excellent grasp of key digital marketing channels (including paid search, social media ads, programmatic, native etc.) and understand their value and role in engaging and converting leads and donors. S/he must also have a holistic grasp of all digital and mobile platforms and how to best optimize them for donor acquisition and fundraising development. Finally, s/he must understand digital¿s role in a multi-channel environment and be confident in effectively executing lead generation and conversion techniques for fundraising.
    S/he is expected to liaise with core stakeholders including the Regional Management team, HQ digital support units, and PSP and communications colleagues in the region, as well as external suppliers including digital media agencies and digital development teams.
    All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.
    Duties

    Manage PSP Africa¿s digital fundraising and donor development programs. This includes overseeing and optimizing all aspects of digital, fundraising and marketing including paid media approaches, lead generation and conversion campaigns, and digital supporter retention and development activities (including email and SMS marketing). It also involves monitoring and reporting on key digital KPIs and developing new testing strategies and optimization mechanisms to ensure effective growth and ROI from digital fundraising activities.
    Contribute to the development of the strategy and execution of digital marketing in key regions. Coordinate the set-up of digital marketing tests (including set up of infrastructure and tagging), manage and optimize paid media activities, monitor fundraising results and optimize paid marketing activities, and develop follow up donor journeys and e-appeals.
    Support the development and implementation of the multi-channel lead generation and conversion strategies to convert non-financial supporters into donors. Use paid digital media, mobile money, SMS, email and other digital channels and techniques effectively to convert and retain new donors.
    Ensure digital fundraising opportunities are effectively capitalized during emergencies and key media moments.
    Support the Digital Fundraising Officer in the region to manage the relationship with the regional digital media agency and feedback on digital media plans and campaign reports to ensure that digital acquisition targets are being effectively met.
    Support with the development and coordination of regional digital campaigns and initiatives for lead generation and donor acquisition.
    Follow and identify digital trends and tools that can impact UNHCR’s digital engagement approach in Africa.
    Coordinate support from HQ digital units, and engage key stakeholders in the region (such as communications colleagues, regional office staff etc.) as required for the benefit of the digital fundraising program.
    Support the development of the annual plans and investment applications for digital marketing activities.
    Monitor digital fundraising channel budgets and income, and ensure that digital budgets are being used effectively to meet long and short term fundraising KPIs. Ensure accurate reporting and monitoring.
    Produce internal reporting related to digital, including quarterly fundraising reports.
    Perform other related duties as required.

    Minimum Qualifications
    Education & Professional Work Experience
    Years of Experience / Degree Level
    For P2/NOB 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree
    Field(s) of Education
    Marketing;         E-Commerce;             Business Administration;            Computer Science;
    Communications; or other relevant field.
    (Field(s) of Education marked with an asterisk* are essential)
    Certificates and/or Licenses
    Not specified
    Relevant Job Experience
    Essential:

    Relevant work experience in performance-driven digital marketing or digital fundraising.
    Proven work experience with using paid digital media channels including programmatic, search, social to raise funds, build a customer database and increase lifetime value.
    Experience with developing digital and social media campaign strategies and marketing plans for the purposes of donor acquisition and development.
    Strong knowledge of all key digital channels and their roles in donor engagement, conversion and development;
    Experience in running lead generation and conversion campaigns.
    In-depth understanding of media buying and digital acquisition including working with media agencies and critiquing plans and reports.
    Strong knowledge of web analytics platforms such as Google Analytics 360; ideally have held/hold a Google Analytics Individual Qualification Certification.
    Vast knowledge of digital measurement metrics, and experience with producing performance reports for senior stakeholders;
    Experience in developing and critiquing media plans and campaign reporting, and using data to improve fundraising performance.
    In-depth understanding of e-commerce and conversion methodologies.
    Strong experience with using email, SMS and other digital communications methods to increase loyalty and funds raised from existing donors.

    Desirable:

    Experience working with content management systems, e-commerce portals and payment gateways such as WorldPay, Stripe and PayPal an asset.
    Experience working in a regional digital marketing role and running remote digital marketing programs an asset.
    Ability to work in a fast paced environment.
    Professional experience within the not-for-profit sector, UN agencies or international institutions is an asset.
    Strong ability to analyze figures and make decisions based on data and analysis.
    Strong knowledge of digital fundraising and campaign management metrics.
    Ability to work in a structure with a variety of stakeholders.
    Proven ability to deal with multiple tasks in a courteous and service oriented manner in a demanding working condition that often functions on short-term deadlines.
    Availability to travel within the region.

    Functional Skills

    ER-Experience with digital engagement and supporter growth tactics
    ER-Communications/media/digital/social media communication/ monitoring/analysis/presentation
    ER-Experience with creating and monitoring digital growth targets
    IT-Web design/Webpage preparation/Digital Technologies/Analysis
    FR-Fundraising-face to face, mass appeal, digital, emergency, DRTV, etc.
    ER-Digital Marketing Tools (e.g. Email Broadcast and WCMS)
    ER-Experience with media buying and digital acquisition
    MS-Analysis
    MG-Project Management
    CO-Cross-cultural communication
    CO-Experience reporting, writing, editing for magazines, newspapers and websites
    (Functional Skills marked with an asterisk* are essential)

    Language Requirements
    For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
        
    Position Competencies

    C001L2 Accountability Level 2
    C002L2 Teamwork & Collaboration Level 2
    C003L2 Communication Level 2
    C004L2 Commitment to Continuous Learning Level 2
    C005L2 Client & Result Orientation Level 2
    C006L2 Organizational Awareness Level 2
    M001L2 Empowering and Building Trust Level 2
    M003L2 Judgement and Decision Making Level 2
    X002L2 Innovation and Creativity Level 2
    X005L2 Planning and Organizing Level 2
    X008L2 Stakeholder Management Level 2

        
    Additional  Information
        
    The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.
        
    Additional  Information
        
    Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).
        
    Closing Date
    Please note that the closing date for vacancies in the  March 2020Compendium is Thursday 16 April 2020 (midnight Geneva time)

    go to method of application »

  • Finance Assistant Senior Manager, Classroom Africa

    Finance Assistant Senior Manager, Classroom Africa

    Job Description
    The Finance Assistant (FA) will provide support to the Finance team. This support will include treasury functions, accounts payable, processing of payments and staff travel/credit card expense management in accordance with AWF’s policies and procedures. The Finance Assistant will also provide support in filling and archival practices. The position reports to Finance Officer
    KEY DUTIES & RESPONSIBILITIES:
    Finance duties:

    Reconcile supplier statements and vendor account on a regular basis and respond to
    vendor queries on a timely manner.
    Process disbursements of all statutory deductions within the set deadlines and share
    remittance advice for filing of returns by HR.
    Monitor accounts payables email queue and review portal expense queue on a daily basis.
    Post vendor invoices
    Assist with reconciliation of accounts payable and receivables
    Disburse office petty cash expenses and travel advances in compliance with AWF procedures
    Process advance retirements in line with the laid down policies and ensure that outstanding issues resolved
    Process vendor payments through Electronic Funds Transfers (EFT) and write checks
    on a regular basis
    Deposit cash and checks to appropriate bank accounts
    Assist the supervisor with the monthly close out process by ensuring all the invoices and other finance monthly tasks completed as per set deadlines
    Process accounts payables accurately per the contract terms for vendors
    Occasionally, assist process wire payment requests
    Make disbursements in compliance with Donor and AWF regulations;
    Monitor AWF bank account activity and ensure adequate cash balance to support smooth operations;
    Assist in reviewing purchase requisitions, purchase orders and purchase invoices in accordance with AWF’s procurement policies;

    Administration:

    Manage accounting office storage and filing;
    Assist in gathering support documentations in preparation of annual/donor audits;
    Collect and scan all finance documentation in an organized electronic filing structure that is user friendly to key staff;
    Provide administration support when needed;
    Other duties as assigned by the Senior Finance Team.

    go to method of application »