Grade KMC 6
Ref: KMC – SR/6/12/2016
Sales Representative Job Responsibilities
Achieve maximum sales profitability, growth and account penetration within an assigned territory and/or market segment by effective by effectively selling the Commission’s products and/or related services Personally, contacts and secures new business accounts/customers
Promotes/sells/secures new business accounts/customers
Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs
Establishes develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the Commission’s products/services through telephone calls and in-person visits and presentations
Researches sources for developing prospective customers and for information to determine their potential
Develops clear and effective written proposals/quotations for current and prospective customers
Analyzes the territory/market’s potential and determines the value of existing and prospective customers’ value to the organization
Plans and organizes personal sales strategy by maximizing the Return on Time
Investment for the territory/segment
Execute sales promotions and overseeing merchandising activities
Monitor and report on market and competitor activities and provide relevant reports and information
Participates in trade shows and conventions
Qualifications and Experience for the Sales Job
Bachelor’s degree in Marketing or related discipline from accredited university
Minimum two (2) years’ sales experience in FMCG environment
Must have excellent interpersonal skills
Must possess excellent verbal and written communication skills
Demonstrated aptitude for problem solving; ability to determine solutions for customers (consultative sales approach)
Must be result orientated and able to work both independently and within a team environment
Proficiency in computer application skills
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Job Field: Sector in Unspecified
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Sales Representative Marketing Officer Senior Human Resources Officer Supply Chain Officer Internal Auditor
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SHEQ, Plant & Property Coordinator
Experience requirements – 2 years relevant experience – Internal audit in ISO Standards – Excellent interpersonal, communication and presentation skills- Good organization and teamwork abilities- Good command of written and spoken English- Ability to build strong and effective working relationships with stakeholders
Educational requirements – University degree in relevant field- Safety, Health & Quality certifications
Personality requirements – Strong planning, organizational skills and ability to think on their feet- Innovative in nature and able to take initiatives- Ability to handle multiple assignments and pressure- Must be self-driven
Country and city description Nairobi, Kenya -
Customer Service
Responsibilities for the Customer Service Job
Plan, organize, direct, manage and evaluate the customer service activities and budget of an organization.
Develop, implement and manage the organizations customer service policies, procedures, standards, and strategies.
Comply with and maintain knowledge of applicable rules, regulations, standards, and best practices.
Set margins and sales targets and evaluate the performance of sales promotions.
Evaluate the quality of completed work and services.
Ensure all customer service activities support and strengthen the strategic objectives of the overall organization.
Improve the effectiveness of all customer service activities and apply new knowledge to management tasks for the improvement of customer service activities.
Prepare or oversee the preparation of reports and statistics related to the customer service function for upper management.
Interview, select, coach, train, instruct, manage, and appraise the performance of associated customer service personnel and mentor the select staff
Analyze customer service related information and evaluate the results to choose the best resolutions and alternatives to customer service challenges, and to identify opportunities to improve customer service.
Provide customer service personnel with guidance in handling difficult or complex issues or problems so they can be resolved effectively and efficiently.
Resolve customer complaints and answer customers’ questions regarding organizational policies and procedures and provide guidance on how to escalate complaints / disputes within the organization.
Develop and maintain constructive and cooperative working relationships with stakeholders.
Collaborate and communicate knowledge (e.g., market information, customer insights, trends, etc.) across the business.
Communicate information to stakeholders using appropriate communication methods.
Identify opportunities to add value beyond problem resolution to relevant business areas (e.g., sales, marketing, product development, etc.)
Develop and measure key performance indicators to determine and improve customer service experience, create engaged customers and facilitate organic growth.
Take ownership of customer issues and follow problems through to resolution.
Keep accurate records and document customer service actions and discussions.
Adhere to and manage the approved budget.
Maintain an orderly workflow according to priorities.
Qualifications for the Customer Service Jobs
Bachelor’s degree in Business Administration or related field
Relevant certification will be an advantage
Proven working experience in a similar role.
Experience in providing customer service support.
Excellent knowledge of management methods and techniques.
Working knowledge of customer service software, databases and tools.
Awareness of industry’s latest trends.
Competencies Required
Proficiency in English
Ability to think strategically and to lead.
Strong client-facing and communication skills.
Advanced troubleshooting and multi-tasking skills.
Customer service orientation.
Excellent interpersonal skills, negotiation skills and conflict resolution skills. -
Log saw machine operator Stax machine operator Rewinder machine operator Core machine Operator Serviette machine operator
Minimum education requirements: Technical qualification in machine operation / maintenance.
Experience: 2-3 Years experience in a paper / tissue paper / plastics industry.
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Corporate Manager HR & Administrative Intern
Job Profile
Reporting to the Group Corporate Manager, the Country Corporate Manager will be responsible for leading and managing a vibrant team and ambitious team to deliver the Corporate Support Strategic plans. This is a challenging and exciting opportunity.
Responsibilities for the Corporate Manager
Legal and compliance management
Ensures company legal compliance as per regulations.
Timely renewal of all relevant permits, subscriptions and licenses.
Keeping abreast with new regulations developments and advice the company on the same and actions to take.
Timely renewal of contracts and MOUs among other company legal documents.
Insurance of company assets to manage risks.
Procurement Management
Cost effective and efficient procurement of goods and services.
Ensure all suppliers have contracts.
Ensure supplier evaluations are timely conducted.
Asset management including disposal and tagging.
Regular asset stock take
Ensure an effective and efficient procurement committee.
ICT Management
Ensure functionality of company automated systems.
Ensure company data security.
Ensure support to all company offices.
Ensure implementation of all relevant software’s for effective and efficient company operations.
Ensure formulation and implementation of all ICT projects and plans.
Administration management
Ensure company assets are secured at all time.
Ensure proper office operations management.
Ensure efficient travel management.
Company records management (storage & retrieval)
Human Resource Management
Recruitment management
Performance management.
Training management
Discipline management.
Leave management
Staff welfare, motivation & retention management.
Policy formulation and implementation
Confidential, safe and secure staff records.
Ensure human resource operations are effectively and efficiently executed.
Other management duties.
Quality Management System implementation & monitoring across all the departments.
Comprehensive monthly, quarterly and annual reports.
Adherence to set budgets.
Branch office co-ordination.
Proper management of corporate staff.
Any other duty assigned by management from time to time.
Key Performance Indicators
100% compliance on legal, procurement, ICT, HR and Administration
100% customer satisfaction
100% QMS implementation & monitoring.
100% Corporate budget management.
Qualifications for the Corporate Manager Job
A minimum degree in Business
Administration, Management or a relevant degree.
A Masters degree is an added advantage
Competence & Skills
Excellent communication skills
Analytical and critical thinker.
Excellent team leadership skill.
Ability to work at strategic and advantage.
IT Proficiency in all Office Suites packages.
Knowledge on ERP software a must.
Knowledge in shipping, C&F and logistics an added advantage.
A minimum of 6 years experience out of which 3 years should be in
Senior Management level with proven track record.
Membership in a relevant professional body.]
People developer, mentor and coach.
Reliable & practices good work ethics.
Team player, self-driven & motivated.
Honest & of high integrity.
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Lodge Manager
Job Purpose
To manage and direct the operations of the Lodge in a manner that ensures that the company meets set performance objectives on an on-going basis, investor’s value is maximised and business operations remain profitable.
Indicators of Good Performance on the Job
Business strategy and financial plans put in place.
Marketing strategy developed and implemented.
Business goals achieved.
Investors’ return maximised.
Financial returns met or exceed shareholder expectations.
A quality management and staff team in place in the company.
Financial and other reports submitted to GM in a timely manner.
Long terms investment and development plans for lodge business achieved.
Lodge Manager Jobs Key Duties
In consultation with the GM, drive the development and implementation of the company’s strategic plan as well as the annual business and financial plans.
Steer and direct company operations to ensure the attainment of both the operational and financial budgets.
Identify business partners, work out terms of engagement and effectively manage the relationships.
Steer and direct the marketing operations to ensure that high levels of publicity are attained in the right markets and these convert into revenues.
Oversee and guide the development of policies as well as the operational and financial systems and monitor all business activities to ensure compliance.
Provide timely market research that will support the sales effort, pricing and introduction of new services and packages.
Run a business review meeting with key staff once a month.
Lead, develop and motivate staff, enforce corporate values and maintain cordial industrial and employee relations.
And any other duties that may be assigned from time to time.
Knowledge/Skills/Experience for the Lodge Manager Jobs
Degree in Business
Postgraduate training in management/ professional field
10 years experience in the hospitality industry
Competencies
Strategic planning skills
Business Development skills
Financial planning & management skills
Relationship building and maintenance skills
Leadership and management skills
Problem solving & decision making skills
Performance standard setting & monitoring skills
Communication and interpersonal skills
Diplomacy skills
A passion for the hospitality industry -
On Trade Sales Executive
As an On Trade Sales Executive, it would be your job to sell the company’s products and be responsible for finding and winning new customers.
You will also be responsible for maximizing the sales of supplier brands to the trade through effective territory planning, selling merchandising, and communicating that permits achievement of company and supplier objectives.
Responsibilities:
Performs functions to obtain sales, secure new business accounts and service the needs of the existing sales accounts with an assigned territory
Calls on accounts and covers daily routes by creating an established and efficient routing pattern.
Analyzes entire account base by visiting each account and determining the specific needs of the individual accounts.
Establishes sales and merchandising objectives relative to brand priority for each account by understanding company priorities.
Prepares and presents professional sales presentations to customers by combining both the company’s priorities and customers’ needs.
Organizes special events to maximize brand visibility within accounts by promoting specific brands to accounts customer base.
Communicates with management as to needs of specific accounts by maintaining organized territory and account records.
Attends and actively participate in sales meetings by asking questions relative to current supplier activities.
Job duties may on occasion include working nights and weekends on promotional activities and other account activities.
Qualification, Knowledge & Skills:
A university degree or advanced diploma in business management or related courses
Minimum one (3) year of sales experience in the food/beverage industry advantageous; alcoholic beverages sales experience preferred.
Experience demonstrating strong leadership selling, time management skills.
Strong written, verbal, persuasion and interpersonal skills.
Ability to organize and prioritize and to meet deadlines.
Ideal to have a valid driver’s license
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Centre Secretary, East Africa Overseas Centre Business Development Manager, East Africa Overseas Centre
Job description
Based in Nairobi, Kenya, the Centre Secretary will be a part of the team at International Enterprise (IE) Singapore’s East Africa Overseas Centre in Nairobi. The Centre Secretary will work with the Centre/Regional Director, to support the Centre’s administration, accounts, HR and logistics work in accordance to IE Singapore’s daily operations.
Responsibilities:
• Support the Centre/Regional Director, and the efforts of Singapore companies to enter the markets • Manage the daily administration of the Centre, including, but not limited to, accounting/book-keeping, budgeting, monitoring of expense utilisation, rental/deposit and tax payments, renewal payments of licences/bank accounts similar • Oversee the maintenance of the office and its inventories and assets;
• Assist in sourcing for, and acquire, information and intelligence strategic to the interests of IE Singapore and Singapore companies; and • Support the Centre/Regional Director in any other duties, as assigned
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Chef
Chef Job Key Duties
Ability to manage the kitchen
Costing of meals knowledge
Knowledge of procurement of food and kitchen equipment
Ensuring food orders are processed and dispensed effectively
Qualifications for the Chef Job
Certificate in food production from a recognized institution
Minimum 2 -3 years’ experience in the hospitality industry
Ability to work flexible hours.
Have excellent English communication skills, both written and spoken.
Possess professional disposition with excellent interpersonal skills.
Computer literate.
Strong organizational and planning skills. -
Web Developer
The qualified candidate should have sufficient experience and knowledge in:
JavaScript
Java
CSS
PHP
C++
C
WordPress
Joomla
Any other CMS
Experience and Knowledge in the following is an added advantage.
Python
Shell
Ruby