Jobs Kenya

Job Field: Sector in Travels & Tours

  • Senior Travel Consultant

    Senior Travel Consultant

    About the job
    Principal Accountabilities (85%)

    Prepare and translate itineraries to clients for the various destinations of interest and make sure that all travel arrangements run according to the program.
    Negotiate with our partners for better rates, commissions, and reduce tour costs.
    Cultivate a Good working relationship with Hotels, excursion coaches, Airlines and super agents.
    Exploring and identifying new business opportunities, travel destination, Partnerships.
    Researching, developing and creating timely interesting tour packages and itineraries, to clients to meet market demand.
    You may be required to accompany travel groups if need be.
    Create and sell innovative tour packages to meet market demand.
    Prepare itineraries to the various destinations of interest.
    Any other duty as may be assigned from time to time.
    Assists in developing marketing strategies to promote the company and boost company sales
    Contribute to writing dispatching email marketing campaigns and promote social media engagement and brand awareness campaigns
    Handling enquiries for inbound and out bound travel
    Research destination and travel prices, customs, weather conditions, reviews etc.
    Research and study clients’ specifications and wishes
    Suggest suitable travel options that best suite clients’ needs
    Book tickets, reserve accommodation, organize rental transportation
    Inform clients and provide useful travel material such as guides, maps and event programs
    Actively seek out new sales opportunities through cold calling, networking and social media
    Making follow ups on clients who have been served before and the potential ones

    Market Intelligence (5%)

    Collect market intelligence through research by reading articles, publications, internet, word of mouth and networking on a daily basis to keep abreast of market developments.
    Assess market opportunities with respect to competitor sales sources by remaining in touch with market forces and influences
    Manage knowledge capital by collecting, categorizing, storing, protecting and distributing the results of market research.

    Operations & Compliance (5%)

    Actively keep up to date with all relevant knowledge, legislation and developments within the business unit and tourism  industry that may have an impact on the Business Advantage

    Risk & Control (5%)

    Ensure that all activities and duties are carried out in compliance with all regulatory requirements.Principal Accountabilities (85%)
    Prepare and translate itineraries to clients for the various destinations of interest and make sure that all travel arrangements run according to the program.
    Negotiate with our partners for better rates, commissions, and reduce tour costs.
    Cultivate a Good working relationship with Hotels, excursion coaches, Airlines and super agents.
    Exploring and identifying new business opportunities, travel destination, Partnerships.
    Researching, developing and creating timely interesting tour packages and itineraries, to clients to meet market demand.
    You may be required to accompany travel groups if need be.
    Create and sell innovative tour packages to meet market demand.
    Prepare itineraries to the various destinations of interest.
    Any other duty as may be assigned from time to time.
    Assists in developing marketing strategies to promote the company and boost company sales
    Contribute to writing dispatching email marketing campaigns and promote social media engagement and brand awareness campaigns
    Handling enquiries for inbound and out bound travel
    Research destination and travel prices, customs, weather conditions, reviews etc.
    Research and study clients’ specifications and wishes
    Suggest suitable travel options that best suite clients’ needs
    Book tickets, reserve accommodation, organize rental transportation
    Inform clients and provide useful travel material such as guides, maps and event programs
    Actively seek out new sales opportunities through cold calling, networking and social media
    Making follow ups on clients who have been served before and the potential ones

    Market Intelligence (5%)

    Collect market intelligence through research by reading articles, publications, internet, word of mouth and networking on a daily basis to keep abreast of market developments.
    Assess market opportunities with respect to competitor sales sources by remaining in touch with market forces and influences
    Manage knowledge capital by collecting, categorizing, storing, protecting and distributing the results of market research.

    Operations & Compliance (5%)

    Actively keep up to date with all relevant knowledge, legislation and developments within the business unit and tourism  industry that may have an impact on the Business Advantage

    Risk & Control (5%)
    ·        Ensure that all activities and duties are carried out in compliance with all regulatory requirements.

    Apply via :

    www.linkedin.com

  • Driver Tour Guide

    Driver Tour Guide

    About the job
    We are searching for a vibrant Driver Tour Guide to join our established company. The Driver Tour Guide’s responsibilities include familiarizing customers with the locality by vehicle, and ensuring that the group remains safe at all times. You should also stay up-to-date with new attractions that may be of interest to customers.
    To ensure success as a Driver Tour Guide, you should be an excellent storyteller with a knack for customer service. An outstanding Driver Tour Guide will perform minor alterations to each itinerary to suit the unique interests of each group and must have knoledge of safari destinations within and outside Kenya.

    Apply via :

    www.linkedin.com

  • Tourism and Corporate Events Executive Chauffeurs/Drivers Sales and Marketing Specialist Customer Service Representative (CSR)

    Tourism and Corporate Events Executive Chauffeurs/Drivers Sales and Marketing Specialist Customer Service Representative (CSR)

    Chauffeurs Kenya, is searching for an enthusiastic Tourism and Corporate Events Executive with a “can-do” attitude to assist our organization in promoting tourism, and hosting events that enhance our organization’s image, improve client loyalty, and promote our brand-to-client experience. 
    The Tourism and Corporate Events Executive will be responsible for marketing, public relations and management, devising tourism development initiatives, Events and Campaigns with the aim of generating and increasing revenue.
    This position will be tasked with researching and securing Tourist Destinations, Corporate Venues, Planning and Managing our events’ calendar of Activities within “Western Kenya Tourism Circuit”. The office holder will also be negotiating quotes and agreements with vendors, assisting with event marketing, monitoring timeframes and budgets, networking, and delivering on assignment objectives. 
    Responsibilities
    As a Tourism & Corporate Events Executive, you’ll need to:

    prepare and commission tourist and visitor information, including artwork
    write press releases and copy for tourism and corporate events, guides and newsletters
    produce promotional material and design displays
    set up and attend exhibitions and holiday shows
    organize special and seasonal events and festivals
    brainstorming and implementing event plans and concepts.
    develop e-tourism platforms, including websites, and construct business databases
    manage and coordinate tourism services publicity via a range of social media platforms, including facebook, twitter and whatsapp
    devise and plan tours and arrange itineraries
    liaise with local operators, the media, designers and printers
    manage supporting staff, budgets and staff training needs
    order products and services
    provide funding and business advice and send e-newsletters to local businesses
    write and present reports and business plans for committees
    plan and write funding applications, and work on product development
    give talks to local parties, community groups and schools, and handle media enquiries
    undertake market research with members of the public and visitors to particular attractions
    carry out strategic planning and development, such as commissioning and/or producing tourism strategies and economic impact studies for implementation, or lobbying, devising and implementing marketing campaigns.

    Salary
    Salaries, (and Remunerations) vary depending on your Skills, Experience, Exposure; and Professional Qualifications. This is exclusive of any Travels, or Special duty Honoraria
    Qualifications
    Although this area of work is open to all Graduates and Diploma Holders, Any Professional Qualification/Certificate on the following Disciplines may increase your chances:

    Business/Management Studies
    Leisure Management
    Marketing
    Media Studies
    Modern Languages
    Public Relations
    Travel And Tourism Management
    Urban/Rural Regeneration.

    Personal qualities, skills and relevant experience, particularly of working within a customer-focused or tourism role, can be more important than your degree
    Qualifications.
    Skills
    You’ll need to have:

    excellent communication, presentation and interpersonal skills in order to consult with a range of people, including local businesses, community groups and key stakeholders
    commercial awareness and an entrepreneurial approach to work
    customer service, marketing and PR skills
    organisation and planning skills
    wide-ranging IT skills
    the ability to use your initiative
    flexibility
    resourcefulness
    the ability to produce or deliver a quality product or service on a limited budget
    management and project management skills
    creativity
    an eye for design
    an innovative approach to work
    local knowledge and a lively interest in the sector
    willingness to travel.

    Though Not Compulsory – Driving license holders have added advantage

    Work experience

    Relevant work experience through a work placement, internship, holiday work, volunteering or casual work is vital. 
    Working as a Tourism Assistant in a Tourist Information Centre, for example, can be useful, or work in a marketing, information or economic development role.
    Working or helping out at any of the following is also helpful:

    Commercial tourist attractions
    Events
    Local authority leisure departments
    Museums.

    Roles in areas such as Sales, Marketing or Retailing can help develop your customer service and commercial skills – and as such are highly encouraged

    NB:

    Your creativity, organizational skills, and vision will assist our organization in amplifying brand visibility, enhancing client and employee relations, and improve our organization’s growth through events that effectively communicate business strategy and brand personality 
    Assignment Location shall be Kisumu City, and therefore – Tourism & Corporate Events Experience in Western Kenya Tourism Circuit (Nyanza, Western and Parts of Rift Valley) will be an added advantage

    go to method of application »

    Apply via :

    www.chauffeurs.co.ke

  • Tourism and Corporate Events Executive Chauffeurs/Drivers Sales and Marketing Specialist Customer Service Representative (CSR)

    Tourism and Corporate Events Executive Chauffeurs/Drivers Sales and Marketing Specialist Customer Service Representative (CSR)

    Chauffeurs Kenya, is searching for an enthusiastic Tourism and Corporate Events Executive with a “can-do” attitude to assist our organization in promoting tourism, and hosting events that enhance our organization’s image, improve client loyalty, and promote our brand-to-client experience. 

    The Tourism and Corporate Events Executive will be responsible for marketing, public relations and management, devising tourism development initiatives, Events and Campaigns with the aim of generating and increasing revenue.

    This position will be tasked with researching and securing Tourist Destinations, Corporate Venues, Planning and Managing our events’ calendar of Activities within “Western Kenya Tourism Circuit”. The office holder will also be negotiating quotes and agreements with vendors, assisting with event marketing, monitoring timeframes and budgets, networking, and delivering on assignment objectives. 

    Responsibilities

    As a Tourism & Corporate Events Executive, you’ll need to:

    prepare and commission tourist and visitor information, including artwork
    write press releases and copy for tourism and corporate events, guides and newsletters
    produce promotional material and design displays
    set up and attend exhibitions and holiday shows
    organize special and seasonal events and festivals
    brainstorming and implementing event plans and concepts.
    develop e-tourism platforms, including websites, and construct business databases
    manage and coordinate tourism services publicity via a range of social media platforms, including facebook, twitter and whatsapp
    devise and plan tours and arrange itineraries
    liaise with local operators, the media, designers and printers
    manage supporting staff, budgets and staff training needs
    order products and services
    provide funding and business advice and send e-newsletters to local businesses
    write and present reports and business plans for committees
    plan and write funding applications, and work on product development
    give talks to local parties, community groups and schools, and handle media enquiries
    undertake market research with members of the public and visitors to particular attractions
    carry out strategic planning and development, such as commissioning and/or producing tourism strategies and economic impact studies for implementation, or lobbying, devising and implementing marketing campaigns.

    Salary

    Salaries, (and Remunerations) vary depending on your Skills, Experience, Exposure; and Professional Qualifications. This is exclusive of any Travels, or Special duty Honoraria

    Qualifications

    Although this area of work is open to all Graduates and Diploma Holders, Any Professional Qualification/Certificate on the following Disciplines may increase your chances:

    Business/Management Studies
    Leisure Management
    Marketing
    Media Studies
    Modern Languages
    Public Relations
    Travel And Tourism Management
    Urban/Rural Regeneration.

    Personal qualities, skills and relevant experience, particularly of working within a customer-focused or tourism role, can be more important than your degree

    Qualifications.

    Skills

    You’ll need to have:

    excellent communication, presentation and interpersonal skills in order to consult with a range of people, including local businesses, community groups and key stakeholders
    commercial awareness and an entrepreneurial approach to work
    customer service, marketing and PR skills
    organisation and planning skills
    wide-ranging IT skills
    the ability to use your initiative
    flexibility
    resourcefulness
    the ability to produce or deliver a quality product or service on a limited budget
    management and project management skills
    creativity
    an eye for design
    an innovative approach to work
    local knowledge and a lively interest in the sector
    willingness to travel.

    Though Not Compulsory – Driving license holders have added advantage

    Work experience

    Relevant work experience through a work placement, internship, holiday work, volunteering or casual work is vital. 

    Working as a Tourism Assistant in a Tourist Information Centre, for example, can be useful, or work in a marketing, information or economic development role.

    Working or helping out at any of the following is also helpful:

    Commercial tourist attractions
    Events
    Local authority leisure departments
    Museums.

    Roles in areas such as Sales, Marketing or Retailing can help develop your customer service and commercial skills – and as such are highly encouraged

    NB:

    Your creativity, organizational skills, and vision will assist our organization in amplifying brand visibility, enhancing client and employee relations, and improve our organization’s growth through events that effectively communicate business strategy and brand personality 

    Assignment Location shall be Kisumu City, and therefore – Tourism & Corporate Events Experience in Western Kenya Tourism Circuit (Nyanza, Western and Parts of Rift Valley) will be an added advantage

    go to method of application »

    Apply via :

    www.chauffeurs.co.ke

  • Transport Officer – Turkana County

    Transport Officer – Turkana County

    We are delighted to be recruiting for a talented Transport Officer to join our team in Lodwar, Turkana county.

    Reporting to the Head of Finance & Operations, the Transport Officer (TO) will be primarily responsible for ensuring that Mary’s Meals Kenya (MMK) Driving, and Fleet Management Policies are adhered to, as well as the driving laws of Kenya.

    The TO will be the primary point of contact for vehicle related issues within the organization and will manage a team of dedicated drivers.

    The TO will oversee the daily operations of vehicles, including: scheduling of vehicles and services, ordering fuel, management of equipment (fuel cards, keys, safety gear, etc.), reporting accidents and filing claims, and providing driving training to employees.

    Key areas of responsibility include:

    Vehicle management and Compliance

    To ensure that all MMK vehicles, in all locations, are well maintained, in working condition and safe for project purposes
    Analyse weekly transport requirements against available resources to determine if there is need to hire additional vehicles
    Responsible for preparing the weekly drivers’ schedule to ensure strategic allocation of vehicles at all times
    Develop a quarterly driver schedule to facilitate planning of staff leave days
    Supervise, train and build the capacity of drivers.
    Maintain vehicle records and dashboard to ensure timely registration, service and insurance of vehicles
    Ensure the vehicles are compliant with organisation policies and procedures and regulatory requirements
    Ensure vehicles are securely tracked
    Maintain close relationship with Ministry of Transport Authorities and Police
    Implement the vehicle replacement policy

    Fuel Management

    To manage the fuel card system. Ensure efficient use of fuel
    Timely reconciliation and replenishment of fuel
    Track and report fuel consumption against standard rate for each vehicle and generator, investigating and reporting any adverse variance
    Maintain a vehicle and generator log system

    Safety and security

    Ensure that all Drivers have valid licences and are fit to drive.
    Develop a monitoring system to ensure adherence to vehicle management policies
    Ensure that all vehicles are equipped with fire extinguishers, tow ropes, tarpaulin, emergency equipment, First Aid Kits and essential tools and that an inventory for these is maintained
    Fully accountable for the vehicles, including their parts, fixtures and fittings.
    Ensure that vehicles are used effectively, efficiency and for their intended purpose
    Participate in the development and implementation of assets acquisition plan

    Reporting

    Prepare monthly reports of fuel consumption for each vehicle and mechanical equipment, investigating and providing variance explanations
    Provide monthly report of vehicle usage.
    Provide accident reports form
    Compile compliance report on vehicles such as insurance, registration and driving licence validity for users

    Qualifications, skills, and experience

    Essential

    Degree in Business Administration or related field
    Excellent communication and negotiating skills
    Ability to set and meet targets
    At least 3 years’ experience in Logistics and transport administration in a busy environment
    Good computer skills
    Strong organization skills
    Valid driving license

    Desirable

    Ability to interpret figures and spot trends
    Flexible approach and the ability to make decisions quickly
    Willingness to work long hours, holidays and weekends as required

    Applications stating expected salary and CV (including contacts for three professional referees) should be e-mailed to jobs.kenya@marysmeals.org indicating the position title and applicant’s name in the subject line.All attached files should be saved under the applicant’s name.Deadline for receipt of applications is Wednesday, 18th November 2020 at 16:30 hours.Only the shortlisted candidates will be contacted via official Mary’s Meals email address by latest 27th November 2020.Mary’s Meals never asks candidates to pay any money or pay for tests at any stage of the interview process.We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression.We are proud to be an equal opportunity employer.

    Apply via :

    jobs.kenya@marysmeals.org

  • Tour Consultant

    Tour Consultant

    Job description

     
    Our client a local tour company seeks to hire a qualified and experienced tour consultant. The tour consultant’s main role is to create tour packages and market them to our clients while providing a memorable experience.

    Responsibilities

    Responding to inquiries regarding hotels & safaris within 24hrs
    Create and sell innovative tour packages to meet market demand
    Prepare itineraries to the various destinations of interest
    Making flight quotations
    Doing tour bookings – both inbound and outbound
    Ensuring KWS park rules & hotel regulations are clearly explained to tourists
    Ensuring payment for each tour booking is received in advance or proper authorization is received from a corporate prior to credit sale
    Maintaining good relationships with hotels, car hire, sightseeing attraction and other service providers for best competitive contract rates
    Ensure bookings that are not confirmed are cancelled in time to avoid cancellation penalties
    Ensure clients’ special requests especially on accommodation & room specification, driver guide language, meals and others are pre-arranged for the clients convenience
    Coordinating with other team in arranging flying & ground packages
    Making follow-ups for tour quotations
    Ensuring that tours quotations are competitive
    Inclusions, exclusions as well as terms & conditions of a quotation should be highlighted to reduce disputes with clients

    Qualifications

    Certificate or Diploma or Degree in Tour operations or tourism management or related field
    Minimum of 2 years of continuous experience as Tour/travel consultant in a busy environment
    Ability to use various tours/hotel booking systems
    Must have IATA qualification
    Experience inbound and outbound tours is preferred
    Knowledge of GDS an advantage
    Great communication and interpersonal skills

    Please only send your updated CV quoting the job title in the email subject (Tour Consultant) to jobs@summithrmc.com

    Apply via :

    jobs@summithrmc.com

  • Adventure Travel Guide

    Adventure Travel Guide

    Job Description
    Responsibilities

    Formulating, designing, planning and marketing itineraries in accordance with weather forecasts and the
    length of each tour.
    Greeting and welcoming customers to the tour.
    Informing customers about the itinerary for each tour.
    Scheduling visits and purchasing tickets to museums, galleries, protected parks, and other attractions ahead of
    time, if required.
    Planning alternate activities in the event that cancellations, closures, or weather prohibit you from attending
    scheduled events.
    Gathering and maintaining the requisite equipment for each tour.
    Familiarizing yourself with the layout and history of the region or establishment in which you will be working.
    Familiarizing customers with each region or establishment.
    Encouraging guests to apply sunscreen regularly and to remain hydrated, if applicable.
    Directing customers to other, non-competing services that might be of interest to them.

    Qualifications

    Diploma in any relevant field
    Ability to design tour packages for marketing on social media and website
    Prior experience as an Adventure Travel Guide is advantageous.
    Capacity to stand and walk for extended periods.
    Adherence to prescribed safety codes.
    Excellent conversational skills with a knack for storytelling.
    Personable, humorous disposition.
    Outstanding organizational, time management, and improvisational skills.
    Passionate about traveling.
    Ability to work during evenings and on weekends.
    Terrific attitude and willingness to operate as part of a team.
    Computer literate including design and internet and email.
    Ability to take quality photos
    PSV driving license will be an added advantage.

  • Tour Consultant

    Tour Consultant

    Responsibilities

    Prepare and translate itineraries to clients for the various destinations of interest and make sure that all travel arrangements run according to the program.
    Exploring and identifying new business opportunities.
    Researching, developing and creating interesting tour packages to clients to meet market demand.
    You may be required to accompany travel groups if need be.
    Create and sell innovative tour packages to meet market demand.
    Prepare itineraries to the various destinations of interest.
    Doing tour bookings – both inbound and outbound.
    Any other duty as may be assigned from time to time.
    Assists in developing marketing strategies to promote the company and boost company sales
    Contribute to writing dispatching email marketing campaigns and promote social media engagement and brand awareness campaigns
    Handling enquiries for inbound and out bound travel

    Qualifications

    2 years’ experience in a busy Tours and Travel agency environment
     Tourism Management degree / Tours and Travel degree or related degree
     Excellent planning and organizational skills
    Self – motivated, confident and outgoing
    Ability to multi-task and get things done
    A team player with good communication skills
    Excellent networking skills.
    Keen on analytical details.
    A foreign language is an added advantage
    Goal oriented and ambitious

  • Tour and Travel Officer Tour and Travel Manager Road Safety Officer

    Tour and Travel Officer Tour and Travel Manager Road Safety Officer

    Details:
    Reporting to the Tours and Travel Manager, this position is responsible for coordinating Tour and Travel Operations for efficiency in service delivery therefore ultimate customer satisfaction and revenue generation.
    Key Responsibilities

    Liaise with travel partners, including airlines and hotels, to manage bookings and schedules, often in advance.
    Deal with customer enquiries and aim to meet their expectations
    Liaise with tour operators, partners, hotels and airlines for bookings and travels.
    Handle all aspects of tour operations including itinerary planning, reservations, tour quotations and customer service.
    Receive and process International Driving Permit, carnet applications, extensions and transfer of authority.
    Handle customer enquiries, complaints and appeals.
    Achieve sales targets by leading follow ups and following up on quotations sent.
    Performing any other duties as may be assigned from time to time.

    Minimum job requirements:
    For appointment to this position one must have:

    Degree in a Tours and Travel related Course or its equivalent.
    Minimum 2 Years’ experience in Tours and Travels or Hospitality industry.
    Ability to work with minimum supervision.
    Good presentation and communication skills.
    Strong interpersonal and relationship management skills.
    Excellent Customer Experience skills.
    Ability to lead and motivate a team.
    Competent IT skills.
    Strong organisational skills.
    Resilience to cope with long hours and pressure at peak times.
    A genuine interest in travel.

    go to method of application »