Jobs Kenya

Job Field: Sector in Travels & Tours

  • Preparation and Travel Officer

    Preparation and Travel Officer

    MAIN RESPONSIBILITIES AND TASKS
    Organization of field departures for international staff working in MSF missions
    Centralises departure management of international staff to MSF missions in collaboration with all the interlocutors involved in the process (PM, REHUCO, HRCO, International Staff getting ready for departure); asks for all the necessary information/documentation; support the employee in preparing for departure to the field; fixes the final departure date when the whole process is over:

    Helps the person to access all relevant information regarding the mission of destination.
    Receives and files documents related to job starting procedures, work permits, diplomas translations, etc.
    Prepares all the documents to obtain a visa; applies for visas or guides the person on how to apply.
    Books flights and hotels through Travel Agency, according to MSF policies and ethics.
    Prepares, distributes and participates in the briefing agendas.
    After consultation with PM and REHUCO, includes technical trainings in the agenda.
    Checks, calculates and orders the payment of per diem corresponding to the employee’s stay in HQ and of other expenses related to departure according to MSF OCBA travel & per diem policy.
    Sends all necessary information regarding the person’s arrival to the HRCO of the mission.
    At each step of the process, updates the database (SAP) with all the information related to departure.

    Organization of returns for international staff working in MSF missions
    Centralises return management of international staff from the field in collaboration with HRCO; guarantees that travel procedures and visas are correct; informs all relevant interlocutors about the person’s return:

    Receives end of mission forms (EOM) and makes them available to the administration unit.
    Applies for visas for al international staff when needed.
    Books flights and hotels through Travel Agency, according to MSF policies and ethics.
    Prepares and sends travel documents to HRCO.
    Prepares, distributes and participates in debriefing agendas.
    Checks, calculates and pays per diem corresponding to employee’s stay in HQ and other expenses according to MSF OCBA travel & per diem policy.
    At each step of the return process, updates the database (SAP) with all information.

    Other tasks related to travels to/from/between missions

    Facilitates travels abroad of MSF HQ staff (for field visits, international meetings, trainings etc) by providing all necessary information about the mission, informing HRCO of the arrival, managing visa procedures when relevant, at the exception of travels (under responsibility of HQ staff).
    Organises travels and visas (when relevant) for MSF field staff (international, regional, national) from their country of mission to other countries when needed (meetings, administrative issue, detachments) in coordination with HRCO.
    In case of detachments, collects the required personal data documentation from the HRCO and makes it available to administration unit.
    Organises travels and visas (when relevant) for MSF international staff going back home for holidays according to MSF OCBA policies.
    Organizes travels and visas to and from missions for MIOs (Mobile Implementation Officers), Mentors, Evaluators, and inform these movements in SAP.

    Information, Communication and Knowledge management

    Knows MSF travel policy, is committed to MSF ethics of expenses and applies these principles in her/his day-to-day work.
    Collects all necessary information regarding the countries managed (visas, work permits, flights, health requirements, etc.) and keeps them up-to-date.
    Keeps contact and shares information with his/her counterpart in other MSF sections whenever needed.
    Provides visa information and guidance to the persons in charge of organizing workshops, coordination weeks or other MSF OCBA events.
    Is the referent person for all questions regarding travel constraints (visas, delays, limits, work permits, etc.) in the mission countries.
    Shares and guarantees the respect of MSF travel policy and communicate with all relevant interlocutors.

    Others

    On request of the Preparation and Travel Manager, takes over (temporarily or at longer term) from any other PTOs (including Emergency Unit PTO and Learning Unit PTO) during sick leaves, holidays, operational changes, or when workload requires it.

    SELECTION CRITERIA

    Tourism Diploma is an asset.
    Experience in Touristic sector (Travel Agency, Airline, Coordination of events, Visas management) is also an asset.
    MSF experience in HR position (HRCO, admin, etc.) is a plus.
    Experience in management of Travels/Visas/Work Permits in NGO environment is an asset.
    Proficiency in Spanish, English and French is a must.
    High knowledge of Computer (Microsoft Office environment).
    SAP Knowledge will be a plus.

    COMPETENCIES

    Commitment to MSF’s Principles
    Cross-cultural Awareness
    Behavioural Flexibility
    Stress Management
    Analytical Thinking
    Results and Quality Orientation
    Service Orientation
    Planning and Organising
    Teamwork and Cooperation

    CONDITIONS

    Structural position based in MSF Office Amman or Nairobi.
    Full time work: 40 h/weekly.
    Contract: indefinite.
    Annual gross salary (based on 40h/weekly): HQ 2C € (divided in 12 monthly payments) + secondary benefits based on MSF OCBA Reward Policy.
    Starting: as soon as possible.

    Apply via :

    s.org

  • Tours & Travel Consultant

    Tours & Travel Consultant

    The ideal candidate for this position is a meticulous planner and creative thinker. He or she must have the ability to translate a client’s dream into the reality of an amazing holiday! We are looking for someone who can ask the right questions and then create travel options that will amaze our clients. This person must have been in the industry for at least 5 years and is experienced in preparing, planning and booking unique holiday experiences for the discerning traveller.
    If you believe you are this person, then Saffara Travel is the company for you. Women candidates are especially encouraged to apply!
    Responsibilities:

    Meticulously designing, creating and implementing holidays and travel plans for our clients.
    Providing airline tickets, train and hotel quotes to our clients.
    Liaising with travel partners, including commercial airlines and hotels, to manage bookings and schedules for a seamless journey for our clients.
    Monitoring our clients 24-7 while the client is on holiday.

    Qualifications:

    Bachelor’s degree or equivalent experience
    5 – 8 years of professional working experience
    Strong communication and interpersonal skills

    This position is pressure-filled and challenging and requires a smart & fast thinker, extraordinary resourcefulness and a humble entrepreneurial spirit.

    Apply via :

    www.linkedin.com

  • Operations – Team Leader

    Operations – Team Leader

    Responsibilities

    Set and achieve the various targets within the operations department line with the company strategy
    Be responsible to supervise and support the team leaders for both Travel and Tours in their daily activities
    Regularly enhance / improve existing quality checks-system to ensure timely responses, efficiency and sufficient quotations based on deals and minimize errors
    Responsible for all travel-related requirements, which are to be carried out in a proficient manner and in accordance with company procedures, standards and client specific service level agreement (SLA), key performance indicators (KPI) and travel policy
    Liaise with the Sales and Marketing Department ( KAM) to ensure 95% of client retention.
    Lead and develop teams in delivering and achieving the SLAs defined for the operations team, in accordance with company standards while optimizing performance.
    Keep abreast Industry development / market intelligence
    Organize and facilitate training sessions for both new knowledge and fill in gaps identifies in service delivery
    Hold regular departmental review meetings to ensure a good working environment within the operations department
    Liaise with the HR department to ensure all staff within the department are competent and highly skilled for effective service delivery

    Qualifications and Requirements

    Bachelor’s degree in travel and tourism / Administration or related field
    At least seven ( 7 ) ears of direct supervision of front-line travel
    Expertise with the Galileo/Amadeus GDS platform and web fares
    Knowledge of  Amadeus/Galileo Scriptwriting, TRAMS Interface experience, Client Base Plus development, integration and deployment for leisure or corporate travel, automated ticket-based ticketing, and tracking system – will be ab advantage
    Certification in IATA or GDS training – will be an advantage
    Good financial understanding of budget and reports within a department
    Good leadership skills and knowledge in people management
    Quick thinker in decision making skills and conflict management
    Good understanding of customer service skills
    General understanding of KPI used in the travel industry

    If your background, experience and competencies match the above specifications please send a cover letter, your updated and detailed CV ONLY to careers@ke.fcm.travel to reach us not later than Tuesday, 21st  December 2021

    Apply via :

    careers@ke.fcm.trav

  • Senior Travel and Logistics Officer

    Senior Travel and Logistics Officer

    Primary Purpose:
    This position is primarily responsible for day-to-day management of travel and Logistics project related activities within the unit in accordance with CWS policies and procedures. This position will uphold best travel practices while identifying cost-saving strategies, train and prepare work plans for Travel & Logistics Officers in Nairobi while offering support to the Logistics Officers within sub-offices in the region.
    Experience:

    Eight (year’s work experience is required.
    Experience in field team processing activities for various locations is preferred.
    Experience in managing administrative roles is preferred
    Experience managing travel budgets is preferred
    Project management experience is preferred
    Knowledge in Amadeus or other booking tool is an added advantage Skills:
    Demonstrated written and verbal English skills;
    Demonstrated computer skills, especially Microsoft Excel;
    Demonstrated organizational and time management skills;
    Demonstrated strong communication skills.
    Demonstrated interpersonal relations
    Demonstrated ability to manage heavy workload

    Education & Certifications:

    Bachelor’s Degree or equivalent in Business Administration, Public Administration, or other related field required.
    Knowledge in International relations is preferred.

    Special Requirements:

    COVID Vaccination is strongly recommended for all successful candidates
    The candidate should be of good health, willing and able to travel extensively in often difficult conditions, and have a high degree of flexibility. Must have proof of Yellow Fever vaccination before traveling for RSC Africa
    This position is based in (Nairobi, Kenya)
    This position requires use of laptops at all time, competence in Microsoft office packages is required.
    This position may require travel in sub-Saharan Africa on short notice and under sometimes difficult conditions to meet demands of a dynamic operational program

    Background check which includes references and an educational and criminal check is required before the start of employment
    A valid passport and the ability to maintain a valid passport throughout the entire appointment is required, which includes having enough passport pages for travel.

    Apply via :

    cws-careers.vibehcm.com

  • Workshop Coordinator

    Workshop Coordinator

    The Position
    As a Coordinator/Senior Mechanic with Intrepid you will be responsible for supervisory and technical duties in the implementation and management of fleet operations in the Peak East Africa workshop. Together with a team of other technicians you will ensure the fleet is technically and operationally maintained to the required standards.
    This position is a permanent full-time opportunity, based in our Nairobi location and offers a range of flexible working options.
    A day in the life would have you:

    Communication to and Supervision of maintenance staff, task scheduling, organizing driver rota
    Generate monthly and weekly reporting
    Assist the Operations Manager and the finance manager in truck spare Parts and Camping Equipment Procurement and supply.
    Checks all repair work performed in the workshop for completeness.  This includes physical inspections and road tests before vehicle is dispatched for departure.

    To set you up for the best possible success, some of the essential skills you’ll possess are:

    Relevant Diploma plus course work in auto and equipment mechanics at a trade school
    3 years + experience as a mechanic or any equivalent combination of education and experience.
    Knowledge of methods, techniques and procedures involved in maintenance repairs and replacement
    Considerable knowledge of safety practices and techniques in mechanics; considerable knowledge of diesel and gas engine mechanics; considerable knowledge of vehicle  make-up;
    Knowledge and experience in fleet management and working with Mercedes Benz trucks is highly desired.

    In addition to the above you’ll also be able to create effective working relationships, communicate well and take great initiative in your work, whilst sharing Intrepid’s core values of integrity, innovation, fun, passion, growth and responsibility.
    What it’s like to work for PEAK:
    At Intrepid, we know everyone’s journey is different. We believe travel can be a force for good and we want to change the way we all see the world through sustainable experience-rich travel on every continent. To achieve that, we support an inclusive culture where our people, travellers, and partners can truly be themselves. We believe our team must reflect the diversity of our customers and the communities we visit.
    Intrepid’s culture is founded in its values, we prioritise our people and live and breathe our ethos of balancing purpose and profit. In addition to that our employees globally are entitled to:

    Flexible work policy – We are adapting to the world as it changes and offers a range of flexible work options so you can ensure you maintain your work-life balance.
    Purchase additional leave options, future holiday discounts with paid travel leave, free-of-charge trips to experience Intrepid, and so much!
    E-learning, leadership development, and career professional development are available
    Career progression and internal mobility, we love to see our people succeed and will support you to your goals
    20 hours of volunteer leave is available every year so you can really make a difference towards causes that are important to you
    Recognition through Annual awards nights and team celebrations

    Interested and qualified candidates should forward their CV to: using the position as subject of email.

    Apply via :

    career10.successfactors.com

  • Operations Assistant

    Operations Assistant

    The Position
    As a Workshop Operations Assistant with Intrepid you will be responsible for administration and records management duties in the implementation and management of fleet operation in the Peak East Africa workshop.
    This position is a permanent full-time opportunity, based in our Nairobi location and offers a range of flexible working options.
    A day in the life would have you:

    Manage a stock management system of the workshop stores containing a wide variety of Heavy Vehicles spare parts and materials and camping equipment
    Maintain up-to-date and accurate inventory records
    Procure, receive, and issue authorized supplies and materials
    Generate all required stock reports on time.
    Working together with the senior mechanic ensuring all Standard operating procedure templates are available and up to date.

    To set you up for the best possible success, some of the essential skills you’ll possess are:

    A diploma in Procurement, Stores Management or Business Management.
    2-3 years experience in a similar role
    Experience and Knowledge of procurement, Storekeeping and inventory controls and procedures 
    Ability to take direction as well as being able to self-manage workload

    In addition to the above you’ll also have excellent customer service skills with strong attention to detail, you’ll have a passion for what you do and solid interpersonal skills, whilst sharing Intrepid’s core values of integrity, innovation, fun, passion, growth and responsibility.
    What it’s like to work for PEAK:
    At Intrepid, we know everyone’s journey is different. We believe travel can be a force for good and we want to change the way we all see the world through sustainable experience-rich travel on every continent. To achieve that, we support an inclusive culture where our people, travellers, and partners can truly be themselves. We believe our team must reflect the diversity of our customers and the communities we visit.
    Intrepid’s culture is founded in its values, we prioritise our people and live and breathe our ethos of balancing purpose and profit. In addition to that our employees globally are entitled to:

    Flexible work policy – We are adapting to the world as it changes and offers a range of flexible work options so you can ensure you maintain your work-life balance.
    Purchase additional leave options, future holiday discounts with paid travel leave, free-of-charge trips to experience Intrepid, and so much!
    E-learning, leadership development, and career professional development are available
    Career progression and internal mobility, we love to see our people succeed and will support you to your goals
    20 hours of volunteer leave is available every year so you can really make a difference towards causes that are important to you
    Recognition through Annual awards nights and team celebrations

    Interested and qualified candidates should forward their CV to: using the position as subject of email.

    Apply via :

    career10.successfactors.com

  • Senior Field Travel Coordinator Human Resources Coordinator

    Senior Field Travel Coordinator Human Resources Coordinator

    Reports To: RSC Africa Deputy Director
    Division: Immigration & Refugee Program+ (IRP+)
    Department: Programs
    Grade Level: 10(I), Level 3 Manager
    FLSA & Union Status: Exempt, Non-Bargaining
    Primary Purpose:
    This position is responsible for managing all United States Refugee Admissions Program (USRAP) field travel activity at RSC Africa. This includes strategic planning and oversight of Field Processing, Cultural Orientation and Circuit Ride departments. This position ensures that RSC Africa processing priorities and targets are met and that standard operating procedures are strictly followed. The position is a member of the RSC Africa Senior Programs Team and Leadership Team.
    Experience:

    10 years of work experience
    5 years of direct supervisory experience is required

    Skills:

    Thorough knowledge of the US Refugee Admissions Program and START database
    Strong computer skills, in particular Microsoft Excel, Word, Outlook and Access
    Excellent organizational and time management skills

    Abilities:
    The Senior Field Travel Coordinator must have the ability to:

    work and make decisions independently and contribute to overall operations at management levels
    exercise good judgment and seek guidance as appropriate when confronted with unanticipated problems in the field;
    maintain a high performance standard with attention to detail, completing tasks within set timeframes;
    exercise good judgement and seek guidance as appropriate when confronted with unanticipated problems;
    deal effectively and courteously with a large number of associates, outside agencies, refugees and members of the general public;
    Manage large and diverse workload under pressure with competing priorities.
    Maintain the integrity of official records;
    Analyse and solve complex problems and make sound decisions;
    Work with minimal supervision
    Maintain a high performance standard with attention to detail;
    Work independently and contribute to overall operations of RSC Africa;
    Actively participate in the implementation of the U.S. Refugee Admissions Program (USRAP).
    be flexible with changing of daily duties as needed.

    Other requirements:

    Strong English communication skills, both oral and written.
    Ability to work in a multi–cultural environment required.
    Commitment to diversity, equity, and inclusion and willingness to support CWS’ Platform on Racial Justice as a CWS employee required.

    Education & Certifications:
    Bachelor’s Degree or four years of directly related experience in lieu of a Bachelor’s Degree required.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Transport Coordinator HGV (Heavy Goods Vehicle) Driver

    Transport Coordinator HGV (Heavy Goods Vehicle) Driver

    General Accountabilities

    Ensure daily briefing and debriefing is done before commencing operations.
    Has in hand daily opening and closing physical stock count report.
    Accurate dispatch records for factory evacuation and collections from 3rd party manufacturers
    Cost Avoidance Management by monitoring factory clearance, adequate supply of empty pallets to prevent congestion on the floor hence avoid factory shut down within set lead times and with zero harm.
    Ensure each truck loads a minimum of 2 trips per shift
    Follow up on 100% proof of delivery (POD) documents for trips loaded within the shift
    Ensure to meet target TAT of 4hrs for each truck at either loading or offloading point, any issues to be escalated to Site Lead and be documented
    Ensure to escalate any delays after truck has stayed for 2hrs at any point for resolution
    Direct the daily activity to ensure a safe, secure, clean and fair work environment for team members
    Ensure compliance to Standard Operating Procedures (SOP’s)
    Ensure company policies are applied and enforced
    Work in collaboration with other DHL and Unilever/Upfield sites to maximize efficiencies and best practice
    Fully responsible for managing relationship with Unilever/Upfield management / staff on and off Unilever/Upfield facilities
    Ensure all DHL personnel and third party personnel on site understand and comply to all site safety and security rules and regulations.
    Accounts for all DHL assets and personnel (including third party staff) on site.
    Timely communication of any truck breakdowns and truck non-compliance to Workshop and Site Lead
    Update all trips done within the shift in Kewill
    Ensure truck checklists are done by drivers before loading each truck and they are submited to workshop team
    Keep safe the fuel card and ensure fueling requirements are met by the drivers
    You may be required to undertake other duties  as necessitated by business needs that may not be part of the responsibilities outlined in this role profile.                                                                                                                                        
    Qualifications
    High school/secondary education                                                                               
    University Graduate

    Skills/Competencies/Experiences

    Excellent organizational skills                                                                        
    Good analytical and numerical skills                                                                           
    Excellent interpersonal, customer service and planning skills
    Excellent communicator (verbal & written)                                                                             
    Computer literate and proficient in Microsoft office suite
    Knowledge of Health & Safety requirements                                                                          
    Knowledge of customs requirements                                                                         
    Knowledge of working time legislation                                                                                                                                                                                                                                                                                                            

    Languages
    English and Kiswahili both spoken and written.           

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Sales and Business Development Officer – Tours & Travel

    Sales and Business Development Officer – Tours & Travel

    DESCRIPTION
    Elective Africa is a leading organizer of travel expeditions. In line with growing the company’s travel brand, we seek to recruit a Sales and Business Development Officer for tours and travel. The position will be located in one of our partner boutique hotels.
    The selected candidate will be expected to be a proactive individual with a knack for strategy and an ability to build iron-clad business relationships. Experience in the travel industry is required.
    BASIC QUALIFICATIONS 

    Bachelor’s degree in tourism/tours & travel management or a diploma in tourism management/tours and travel management with 2 years experience.
    Diploma in IATA (IATA certified) with a minimum of 1-year of experience in an IATA-established firm.
    Experience in using tours reservations systems, flight booking, and ticketing systems.
    Good communication & writing skills with keen attention to detail.
    Reliable and be able to work under pressure to meet deadlines and targets.
    Experience in setting up travel partnerships will be required.
    A team player with good interpersonal and communication skills.
    Proficient with computers and Microsoft packages.
    Knowledge of digital marketing.

    RESPONSIBILITIES

    Effective handling of all aspects of tour and travel operations including:

    developing tour packages for hotel guests and other local and international clients.
    itinerary planning, reservations, customer service, and competitive tour costs.
    coming up with appropriate costings by using knowledge of the East African tourism product & designing of international itineraries.

    Exploring and identifying new business opportunities in the rapidly changing travel industry.
    Identify and cultivate partnerships with international agencies, hotels, and airlines.
    Oversee the creation of tour and travel sales presentations and marketing collateral,
    Attending trade fairs as well as pitching our products to clients.
    Provide management reports as required.

    Interested and qualified candidates should forward their CV to: using the position as subject of email.

    Apply via :

    www.electiveafrica.com