Jobs Kenya

Job Field: Sector in Sales / Marketing / Retail / Business Development

  • Director, Acceptance & Gateway, East and West Africa

    Director, Acceptance & Gateway, East and West Africa

    Position Summary

    Responsible for the overall Acceptance, Gateway and Merchant Product & Solutions strategy in East and West Africa and its implementation as well as the growth and development of meaningful and profitable merchant, acquirer and payment intermediary relations.
    In addition, this role is responsible for working with the Country Management team on industry & regulatory initiatives and interchange management for the East and West African market. This role is recognized as the authority on the acceptance of digital payments, industry and regulatory areas in the market.
    Oversees the development and implementation of acceptance and merchant strategies that grow the penetration of electronic payments in East and West Africa to drive the increase of Merchant Sales Volume (MSV) via implementing and managing initiatives and projects that will grow revenue. The person taking this role should be able to understand and communicate local market needs to the Country team and the Regional and Global Acceptance & Gateway organizations so that they are able to effectively and efficiently define market-specific strategies required to manage complex acceptance issues.

    Responsibilities

    The person occupying this position will play a critical role at the East and West Africa leadership team, influencing fellow peers in providing leadership and strategic guidance to ensure all necessary tools, processes, procedures and staff are in place to successfully support Mastercard initiatives, while establishing and fostering relationships with merchants, regulatory bodies and other stakeholders
    Develop and execute the Acceptance & Gateway strategy for East and West Africa, to increase personal consumption expenditure (PCE) penetration, merchant volume, market share, data processing revenues and create acquirer, merchant and consumer preference for Mastercard.
    Management of interchange strategy with key internal stakeholders
    In conjunction with the country management teams, represent Mastercard on industry bodies and forums
    Development of merchant acquiring strategy and business plans for East and West Africa
    Development of new initiatives/solutions, implementation of marketing/usage initiatives targeting traditional and new merchant segments, both in physical world and virtual world.
    Provide leadership, strategic direction and management to the direct report, establishing a customer focused, performance based culture
    Direct in-market Acceptance & gateway resources to assure that all goals are supported in a cost effective, timely manner, with a resulting high level of client satisfaction
    Successfully translate broad strategies into specific objectives and action plans, aligning efforts of the Acceptance and Interchange organizations with other key stakeholders
    Ensure the Acceptance& gateway team provides the necessary leadership and support to local Clients/country and to internal stakeholder organizations including Sales, Product, Corporate Relations, Risk, Marketing and Legal
    Establish and foster relationships with Clients and internal stakeholders at all levels of staff and senior management
    Support local Client Sales Teams with their sales efforts. Maintain current knowledge of technologies, products, services, methods and applications and implement new approaches and practices as required

    Qualifications

    Professional

    Local market and regulatory knowledge and functional experience in acceptance, merchant acquiring, interchange management, consulting, financial transaction processing knowledge and client sales, supporting highly complex clients and/or services
    Experience managing a team of sales and specialist professionals
    A minimum of 10 years of success in progressive leadership positions in the Payments industry
    Bachelor’s degree or equivalent
    Graduate degree/MBA preferred

    Technical

    Working knowledge of Mastercard systems
    Working knowledge of payments network and processing services
    Demonstrated, detailed knowledge of the full breadth of acceptance and other products and services offered by Mastercard
    Microsoft office tools e.g. PowerPoint, Excel, Word etc

    Business

    Broad and multiple industry exposure.
    General Finance and Accounting
    Strong Influencing and Negotiation skills
    Sales and Relationship management skills
    Project management
    Strong oral and written communications skills
    Business analytical analysis
    Experience shaping and delivering defined strategies
    Proven track record of leading and driving teams to achieve and exceed established goals and objectives
    Executive presence

    Corporate Security Responsibility

    All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

    Abide by Mastercard’s security policies and practices;
    Ensure the confidentiality and integrity of the information being accessed;
    Report any suspected information security violation or breach, and
    Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

    Apply via :

    mastercard.wd1.myworkdayjobs.com

  • Territory Sales Manager – Kisumu

    Territory Sales Manager – Kisumu

    Mission Statement for the Role:

    Run a highly efficient and super motivated territory sales team to exceed targets in the designated territory and deliver month in, month out. 

    Overall Responsibility:

    Building, hiring, supervising and organizing a territory-wide Field Sales team, comprising Field Sales Representatives. In charge of developing and deploying profitable acquisition strategies across the territory to meet targets, and coordinating with the business on marketing and lead generation activities to exceed set business goals. 

    Financial:

    Ensure all sales are closed through company M-pesa transactions and feedback on the effectiveness of marketing activation as effectively as possible. Take measures and drive cost efficiencies throughout the customer acquisition process as directed by the company.

    People:

    Manage a team of Field Sales Representatives. 

    Key SMART Results for A-Player Success

    Sales Efficiency:

    Maintain a month-to-month sales average of 50 sales per representative by implementing daily routines focused on channel expansion, people productivity & sales growth activities – Monthly

    Performance Management:  

    Manage the performance efforts for the territory sales teams through conducting daily shadowing programs, daily field accompaniments & coaching and steering daily performance meetings, weekly one-on-ones and monthly performance evaluations to ensure the team attains the set monthly goals (minimum 90%) – Daily

    Sales Funnel Management:

    Drive customer visit efficiency of 500 leads collected per representative every month and ensure 90% categorization of the contacts into hot, warm and cold.
    Drive at least 10% conversion on qualified leads each day.
    Conduct daily follow-up calls of hot leads generated by Field teams (20 Hot leads per day) – Daily

    Operational Excellence:

    Achieve 100% compliance with channel-specific sales processes by ensuring each field sales representative adheres 100% to the customer onboarding process, and drive prompt resolution of sales operation tickets (queries) within 24 hours.
    Ensure proper utilization of point of sales material, parasols, fliers and staff uniforms, and that the field sales team is branded at all times- Daily

    Hiring:

    Ensure quality hiring, resource planning and proper onboarding of new hires by ensuring each hire (assigned) is trained, inducted into the role and equipped with working tools within the first one week of joining.
    Conduct at least 12 field observations & demonstrations every month for representatives in the field and share documented findings and performance improvement plans for each representative – Monthly

    Sales Reporting:

    Ensure timely provision of sales reports for assigned territory:

    Daily: Activity plan, market activation plan, daily sales vs actual, failed surveys, market insights.
    Weekly: Month to date performance vs target, lead generation, MTU coverage update.
    Monthly: Monthly activity plan, sales efficiency per team, Mitigation plan, monthly insights. 

    Level of Management Experience required (Mandatory & Nice to Have)

    Supervisory level management with not less than 4 years of sales experience 1 yr of which should have involved leading a sales team of not less than 5 people.

    Department stage of development where this role sits

    Scaling

    Key Competencies Criticality (H,M,L)

    Build and Managed High Performing relentlessly driven Territory sales teams making sales across low income and rural communities in Kenya – H
    Managed the people dynamics of such a high pressure operation and lead to achieve the best performance possible from the team – H
    Proven track record of exceeding the Sales Number – H
    A proven arsenal of brilliant sales management techniques and hands-on sales experience with an in depth understanding of sales strategies and consumer objection handling – H
    CRITICAL FACTOR: Hands On, on the ground, in the field. This is not a desk job – H
    History of recruiting exceptionally high performing field sales teams and demonstrable experience in growing and developing them – H
    Experience in setting up commission only indirect sales agency models at scale to drive sales volumes and referrals – M
    Eagerness to work for Success Based performance and not just a salary – H
    Have exceptional interpersonal skills capable of influencing and delivering results in a highly cross functional role plus excellent communication skills both written and verbal – H
    Build peer support and strong internal-company relationships with other key departments – M
    Willing and able to get down and grubby on the ground in the areas we operate. Tactical, scrappy, relentless – H
    Prior experience working in within Kisumu will be an added advantage – L

    Mandatory criteria with no exceptions to hire

    Must have owned a team sales target and demonstrated high performance.
    Must have led and managed at least a team of over five people in a field based role.
    Must have managed a team on the ground in the field, preferably within the communities we serve.
    Must have operated in a business with similar Values and DNA to Poa to ensure cultural alignment.
    Must have good knowledge in using Google spreadsheets, Google Docs and Google Slides.

    Apply via :

    poainternet.bamboohr.com

  • Bulks Sales Agents

    Bulks Sales Agents

    About The Role

    We are on the lookout for motivated, dynamic, and energetic Bulk Sales Agents to join our team!

    This role is key to expanding our sales in the industrial, institutional, and agricultural sectors. You’ll be responsible for bringing in new clients, growing sales volumes, and delivering excellent customer service to ensure repeat business.

     What You’ll Do

    Actively recruit new clients in various sectors.
    Build strong client relationships, ensuring repeat orders and long-term satisfaction.
    Grow sales by volume and customer base in your assigned area.
    Exceed targets by continuously driving new business opportunities and closing deals.
    Conduct market research to identify new opportunities and stay ahead of industry trends.
    Be the go-to person for clients needing LPG installations.
    Collaborate with the Bulk Sales Manager and other departments to optimize sales performance.
    Flexibility to travel and work across various regions in Kenya.

    What We’re Looking For

    A sales superstar with at least 1 year of experience in a sales role, preferably in B2B or industrial sectors.
    A Diploma or Degree from a recognized institution in Business, Marketing, or related fields.
    Self-motivated and independent – you know how to drive results and meet targets with minimal supervision.
    Excellent communication skills, both written and verbal, with a talent for negotiating and closing deals.
    A quick learner who’s adaptable to changing environments and can think on their feet.
    High levels of integrity and professionalism – your clients trust you.
    Bonus points for familiarity with the LPG industry, but it’s not required!

    ​​​​​​​What’s In It For You

    A competitive retainer plus commission.
    Flexibility – you’ll have the opportunity to work in various regions and engage with diverse clients.
    The chance to be part of a fast-growing, dynamic team where your success is recognized and rewarded.

    Apply via :

    hris.peoplehum.com

  • TeleSales Representative

    TeleSales Representative

    About Us

    At M-KOPA-Mobility, we are at the forefront of making financial inclusion a reality across multiple markets through Electric Motorcycles.. As a Tele Sales Representative, you will actively engage customers through personalized calls, informing them about M-KOPA’s range of Mobility products. By focusing on achieving high conversion rates and adhering to quality standards, you will contribute directly to our mission of empowering customers with affordable and reliable solutions.

    In addition to sales, you will play a vital role in maintaining accurate records of customer interactions, ensuring all leads are properly managed and tracked. Your keen eye for data analysis will help identify trends and improve lead performance, ultimately driving business growth.

    If you’re excited about making a positive impact and working in a dynamic, fast-paced environment, this role is for you.

    This is an on-site role, and you would be working from our offices in Kenya, partnering with a diverse group of employees from our different markets across the UK, Europe, and Africa. You will be reporting to the Sales Operations Manager.

    Expertise

    We are looking for a results-driven professional who is comfortable working with customer engagement and sales. Here’s what you’ll need to succeed in this role:

    Experience in tele sales, customer service, or related fields
    Strong communication skills with the ability to convey information clearly
    A data-driven mindset with experience in using sales or lead management tools
    Ability to meet conversion and talk time objectives while adhering to quality standards
    Comfortable maintaining accurate records and managing databases
    Strong analytical skills to prepare reports and provide insights into lead performance

    If you are passionate about connecting with customers, driving sales, and contributing to M-KOPA’s mission of digital and financial inclusion, we would love to have you on our team.

    Apply via :

    jobs.ashbyhq.com

  • Regional Indirect Sales Manager – East & Central Africa

    Regional Indirect Sales Manager – East & Central Africa

    Business Partner Management:

    Manage relationships with existing business partners, ensuring alignment with company strategies and goals.
    Develop and maintain a robust partner network across the region, expanding market coverage.
    Serve as the primary point of contact for all indirect sales partners, providing timely support and guidance.

    Partner Recruitment:

    Identify, evaluate, and recruit new business partners to enhance the company’s presence and growth in the region.
    Develop criteria and processes for partner selection, ensuring alignment with the company’s business objectives.

    Training and Development:

    Conduct regular training sessions for business partners, focusing on product knowledge, sales strategies, and operational excellence.
    Equip partners with the necessary tools and knowledge to succeed in selling drilling equipment, consumables, and spare parts.

    Business Development:

    Collaborate with business partners to develop strategies that drive growth and increase market share.
    Work closely with internal teams, including marketing and product management, to support partner success.

    Sales Performance and Reporting:

    Monitor and analyze sales performance of partners, ensuring they meet or exceed targets.
    Provide regular reports on partner performance, market trends, and sales forecasts to senior management.

    Market Analysis and Strategy:

    Conduct market research to identify trends, opportunities, and competitive threats within the region.
    Collaborate with the sales and marketing teams to develop region-specific strategies for business growth.

    Customer Relationship Management:

    Support business partners in managing customer relationships to ensure high levels of satisfaction and long-term business partnerships.
    Assist in resolving customer issues, ensuring the highest standards of service are maintained.

    Competences, skills and experience

    Strong interpersonal and relationship management skills.
    Excellent communication and presentation abilities.
    Ability to train and mentor business partners.
    Strong analytical and problem-solving skills.
    Ability to work independently and within a team.
    Proficiency in CRM systems and sales management software.

    Apply via :

    www.careerprofile.epiroc.com

  • Trade Development Representative (TDR)

    Trade Development Representative (TDR)

    Job purpose

    To focus on channel visitations to drive retailer awareness & turnaround on SIMs & Float while paying attention to visibility and merchandising at point of purchase for SSOs and T-Kash agents.

    Key Responsibilities

    SSO & Agent Recruitment & Mapping – Effectively manage the identification and recruitment of Agents, targeting mobile money outlets and high traffic retails stores.
    Call rate -Visit SSOs & Agents regularly using agreed route plans (beat plans).
    Training and delivery of business tools -Provide all requisite tools for transactions at SSO & agent outlet and train SSOs and TKash Agents on processes
    AML training and testing – Train agents on AML and SSOs on KYC process in relation to SIMREG
    Float and stock cover and sales – monitor and effectively enforce 1.5x stock rule for agents and ensure SSOs have adequate stock SIMs for new registration and activations
    Merchandising–Develop and maintain merchandising standards by availing merchandising materials at SSOs and Agent outlets

    Qualifications- Academic and Professional

    Diploma or Bachelor’s Degree in Business, Marketing or related field

    Experience

    At least 1 year experience in sales and distribution role in an FMCG or Telcos

    Competencies

    Customer focus 
    Influencing and negotiation skills
    Networking and building partnerships
    Analytical thinking

    Applicants who meet the requirements stated above should send their application letter, Expected salary and detailed CVs with a day– time Telephone number to the email address: jobs1@hcsaffiliatesgroup.com with TDR  and preferred location e.g TDR – Kondele, TDR – Namanga, TDR- Garissa North etc on the Subject line. Candidates MUST indicate their preferred location.

    Apply via :

    jobs1@hcsaffiliatesgroup.com

  • Territory Sales Manager Head of Legal Marketing Manager Key Accounts Manager

    Territory Sales Manager Head of Legal Marketing Manager Key Accounts Manager

    Position Overview:

    As a Territory Sales Manager at Baggins, you will play a pivotal role in driving sales and expanding our footprint within your designated market—either East Africa, Southern Africa, or West Africa. Operating remotely, you will be responsible for overseeing the sales of our software, website, and mobile app development services across multiple countries within your territory. You will report directly to the Sales Manager and lead a team of dynamic Territory Sales Representatives.

    Key Responsibilities:

    Sales Leadership: Develop and execute a strategic sales plan to meet and exceed monthly sales targets for your territory.
    Team Management: Lead, mentor, and motivate a team of Territory Sales Representatives to achieve individual and collective sales goals. Foster a collaborative and results-driven team environment.
    Market Expansion: Identify new business opportunities and expand our client base by establishing strong relationships with key stakeholders and decision-makers in the region.
    Client Engagement: Engage with potential and existing clients to understand their needs, propose tailored solutions, and close deals effectively.
    Reporting and Analysis: Monitor sales performance metrics, prepare regular reports for the Sales Manager, and provide insights into market trends and opportunities.
    Collaboration: Work closely with the technical and development teams to ensure seamless delivery of services and maintain high client satisfaction.
    Competitive Analysis: Stay informed about industry trends, competitor activities, and market dynamics to effectively position Baggins’ services and offerings.

    Requirements

    Proven track record of success in sales and territory management, preferably within the IT/software development industry.
    Strong leadership skills with experience managing and motivating sales teams.
    Excellent communication, negotiation, and interpersonal skills.
    Ability to work independently and remotely while maintaining a high level of productivity and accountability.
    Familiarity with the digital landscape and a solid understanding of software, website, and mobile app development services.
    Degree in Business, Marketing, or a related field is preferred.
    Willingness to travel within your territory as needed.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Dental Sales Rep

    Dental Sales Rep

    Job Overview:

    The Dental Sales Executive will drive patient growth, promote clinic services and products, and strengthen community ties. With a primary focus on Kitengela, the role involves creating strategic outreach, enhancing brand visibility, and driving revenue through innovative sales techniques and relationship building.

    Apply via :

    www.linkedin.com

  • Sales and Marketing

    Sales and Marketing

    Job Description:

    We are seeking a motivated and results-driven Sales and Marketing Specialist to join our dynamic team. This role combines strategic marketing initiatives with hands-on sales efforts to drive revenue growth and enhance brand awareness by identifying and acquiring new clients, maintaining relationships with existing customers, and providing excellent customer service. You will lead the company’s marketing initiatives and be responsible for creating and executing campaigns that drive awareness, engagement, and sales. You will play a pivotal role in meeting the company’s sales targets by promoting and selling the company’s Processed Agricultural products nationally and internationally.

    Key Responsibilities:

    Develop and implement effective marketing and sales strategies to achieve company targets.
    Oversee digital and offline marketing campaigns, including email, and social media
    Conduct market research to identify new opportunities.
    Analyze the performance of marketing campaigns and make adjustments.
    Coordinate with external agencies, vendors, and partners.
    Identify and prospect new sales leads.
    Maintain and develop relationships with existing customers and prospects.
    Address customer inquiries and resolve issues to ensure customer satisfaction.
    Meet and exceed sales targets on a monthly and quarterly basis.
    Provide product demonstrations and presentations to prospective clients.
    Collaborate with the marketing team to align strategies.
    Prepare sales contracts, reports, and forecasts.
    Attend industry events and networking opportunities to generate leads.

    Qualifications:

    Bachelor’s degree in Marketing, Business or a related field.
    Strong communication and negotiation skills.
    Ability to work independently and as part of a team to meet deadlines.
    Knowledge of digital marketing tools and analytics platforms.
    Excellent leadership and communication skills.
    Creative thinking and problem-solving abilities.
    Computer literate.

    Interested and qualified candidates should forward their CV to: bsf@besttropicalfruits.com using the position as subject of email.

    Apply via :

    bsf@besttropicalfruits.com

  • Direct Sales Agent

    Direct Sales Agent

    Job Purpose

    To market and sell Company products and services to all customers in a professional manner.
    The role needs to adhere and function within the guidelines for finance controls, processes, and policies that encompass retail operations mandate.

    Key Responsibilities

    Generate Sales – as per Targets – for Airtime, Acquistions & Devices
    Monitor Telkom’s inventory and consignment stock for accurate balance of inventory movements and physical stock daily
    Manage daily cash float and account for daily sales
    Support and implement the customer experience improvement strategies for increased sales
    Offer technical support to customers especially on configuration of data devices.

    Qualifications- Academic and Professional

    Diploma/Bachelor’s Degree in Business, Marketing or related field

    Experience

    At least 1 year experience in sales

    Technical competencies

    Marketing skills
    Product Knowledge
    Upselling and Cross selling
    Solution Oriented
    Customer relationship management.

    Core competencies

    Customer focus
    Networking and building partnerships
    Influencing and negotiating
    Analytical thinking

    Leadership competencies

    Strategic orientation
    Business Acumen
    Results orientation
    Developing self/others

    Applicants who meet the requirements stated above should send their application letter, Expected salary and detailed CVs with a day– time Telephone number to the email address: jobs1@hcsaffiliatesgroup.com with DSA – KERICHO or DSA – Narok on the Subject line.Candidates should indicate their preferred location

    Apply via :

    jobs1@hcsaffiliatesgroup.com