Job Field: Sector in Sales / Marketing / Retail / Business Development

  • Direct Sales Representative

    Direct Sales Representative

    DIRECT SALES REPRESENTIVE – DSR/10/2024 – NAIROBI BASED ROLE

    Responsible for selling the Banks’ Products and Services to the various target market segments and upholding the Banks’ Mission, Vision, Core Values and Motivation during the work tenure at SMEP MFB PLC.   
    This is a short-term contract engagement, with opportunities for renewal subject to meeting the performance targets.  The successful candidates will be paid on commission basis, based on their productivity on various parameters. 

    KEY DUTIES AND RESPONSIBILITIES 

    Responsible for Marketing of Banks products and services 
    Prospecting and on-boarding of new customers into SMEP MFB 
    Meeting the sales targets on selected Banks’ Products and Services 
    Upholding and promoting of the Banks’ Brand through professional customer interaction as well as excellent customer service 

    QUALIFICATIONS AND EXPERIENCE: 

    At least a post-secondary Diploma Certificate
     Experience in Sales and Marketing will be an added advantage. 
     Proficiency in computers is mandatory. 
    Clear understanding of microfinance/banking industry is an added advantage. 
     Good interpersonal & communication skills with excellent customer service. 
    A team player who is self-driven and persuasive. 
     Ability to work independently under minimum supervision. 
    Between 21 and 35 years

    Key Qualities & Competencies

    Must be a practicing Christian who lives and upholds Christian Values, with a passion to serve.
    Good business acumen and proven innovativeness
    Excellent Communication
    Organized and able to plan effectively
    Self-driven, results-oriented with a positive outlook
    Sales and marketing management skills

    Qualified and interested candidates who meet the above criteria should download the “Job Application Form” at www.smep.co.ke/careers and send their filled applications to recruitment@smep.co.ke indicating the Job Title & Reference on the e-mail subject on or before Tuesday 22nd October, 2024. Only shortlisted candidates will be contacted. 

    Apply via :

    recruitment@smep.co.ke

  • Mascor: Sales Executive (Eldoret) 


            

            
            Mascor (John Deere): Sales Executive 


            

            
            Mascor: Sales Executive (Nairobi)

    Mascor: Sales Executive (Eldoret) Mascor (John Deere): Sales Executive Mascor: Sales Executive (Nairobi)

    RESPONSIBILITIES

    SALES

    Drive sales through the growth of existing clients.
    Complete and submit daily activity reports on time.
    Achieve/exceed targeted new commercial calls per month within a specified territory.
    Generate new sales opportunities by cold calling, networking and client/associate referrals.
    Meet budgeted unit and sales targets.
    Adhere to processes and timelines criteria.
    Maintain up to date knowledge of new products.
    Establish, manage and control a sales system that recognizes and enforces concepts leading to customer loyalty and referrals.
    Maintain and build on sales to ensure department profitability.
    Develops clear and effective written proposals/quotations for current and prospective customers.
    Expedites the resolution of customer problems and complaints.
    Establish and maintain good working relationships with all other departments to reduce conflict and maximize dealership profitability.
    Carry out monthly inventory checks.

    CUSTOMER SATISFACTION

    Develop new relationships within the commercial community.
    Ability to perform all aspects of selling/closing a deal.
    Overall CSI to be more than 85%.
    After sales contact to be at 100%.

    REQUIREMENTS

    Qualifications:

    Min: Post matric diploma in business studies, marketing, automotive and plant and other related studies.

    Ideal: Degree in the above field.

    Experience:

    2-3 years’ experience in agriculture/automotive Sales.

    Legal Requirements:

    Valid drivers license.

    KEY COMPETENCIES

    Strong track record of accomplishments and promotions in the agriculture, forestry and construction sales field.
    Highly personable, with the ability to quickly build relationships.
    Pay great attention to detail.
    Be goal and results driven.
    Work with minimal supervision.
    Display excellent time management.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Sales Team

    Sales Team

    Key Responsibilities:

    Build and maintain relationships with clients to understand their insurance needs.
    Provide expert advice on various insurance products.
    Meet sales targets and contribute to team goals.

    Qualifications:

    Previous sales experience preferred, but not required.
    Strong communication and interpersonal skills.
    A passion for helping others and a drive to succeed.

    Kindly send your CV and cover letter to hqmarketing@amaco.co.ke

    Apply via :

    hqmarketing@amaco.co.ke

  • Sales Manager

    Sales Manager

    Major Job Responsibilities 

    The main goal of this Sales position is to win new customers, within the market segment, generating growth. 
    Additionally, to increase business from existing customers key strategic accounts, in pursuing region objectives aligned to company values, while exceeding customer’s expectations and contributing to a high level of customer satisfaction. 

    Areas of responsibility, permanent objectives and duties 

    Win new customers. 
    Meet and exceed booking target. 
    Determine sales strategies and goals for each product and service, understanding the strategies, goals and objectives of assigned accounts. 
    Establish high levels of quality, accuracy, and process consistency in planning, forecasting. 
    Developing new value propositions, use cases and campaigns. 
    Prospect the right decision makers and build high level relationship and customer intimacy.  
    Responsible to manage, build formal business proposals and presentations, presents to all levels of the organization including executives, leads negotiations, coordinates complex decision. 
    Ensure the CRM database (Sales Force. Com) is utilized appropriately and maintained on a regular basis, with forecast accuracy. 

    Job Requirements

    Qualification and Education: 

    A strong hunting mindset. 
    Proven experience and C-Level relationship within the service providers domain.  
    Preferable Degree in telecommunications, electrical engineering and/or business administration. 
    Minimum 5 years of successful proven track record sales experience within the services provider domain. 
    Availability to travel.

    Apply via :

    .com

  • Telesales Team Leader 


            

            
            Field Sales Representative – Eldoret North 


            

            
            Field Sales Representative – Utawala

    Telesales Team Leader Field Sales Representative – Eldoret North Field Sales Representative – Utawala

    Overall Responsibility:

    To manage and operate an assigned sales team, ensuring that they are meeting the revenue targets by driving day to day performance and efficiencies of the Tele-sales Representatives. Ensure that team averages are in line with business objectives and targets of the company.

    Financial:

    Ensure all sales are closed through company M-pesa transactions

    People:

    25 TeleSales Representatives (TSRs).

    Key SMART Results for A-Player: Target, Year 1:

    Responsible for achiev ing a set target that will be communicated every month. The target will have sales efficiency and a sales target set for the month – Monthly
    Strategize and execute plans to improve sales efficiency. Work on delivering 100% of sales results from only 30% to 40% of leads – Monthly
    Quality Analysis & Reporting: Analyse 30 calls daily from different TSRs, input feedback for improvement & report to the Head of Tele Sales – Daily
    Work Discipline: Ensure 100% of the team is compliant with work timings & foster a culture of discipline & time management – Throughout
    Reports & Data: Generate daily talk time, sales reports, paid sales, lead generation through different campaigns, referral lead reports, sales funnels, conversion analysis – Weekly
    Governance:
    Conduct weekly performance reviews with each team member, document the minutes, and share them with the Head of Tele- sales for review. 
    Responsible to action performance improvement plans in coordination with HR for Tele-sales Representatives performing less than 65% of the allocated monthly targets.
    Ensure 100% compliance with the sales channel processes.
    Training: Conduct weekly training programs for people with Performance gaps and Skill Gaps on specific content that will boost performance – Weekly
    Align self and team to organizational goals and to the incentive structure as per 3X Growth in 2024 – Monthly
    Attain an average talk time of 4 hours per person daily which will increase monthly as the targets increase – Daily 
    Recruitment of Tele-sales Rep resentatives: Responsible for attaining full modules of Tele-sales Representatives . Refer to the business plan for the number of Tele-sales Representatives required on a monthly basis – Throughout

    Level of Management Experience Required (Mandatory & Nice to Have):

    Supervisory level management with not less than 3 years of sales experience, 1 year of which should have been leading sales team of not less than 5 people.

    Key Competencies (Criticality H, M, L):

    Build and manage a high performing, relentlessly driven sales teams – H
    Manage the people dynamics of such a high pressure operation and lead to achieve the best performance possible from the team – H
    Ability to motivate and support to drive performance – H
    Hands on, lead from the front and make sales! – H
    Willing and able to be tactical, scrappy, relentless – H
    Experience selling home internet services on the phone – M

    Mandatory Criteria if any with no exceptions to hire:

    Must have owned a team sales target with a record of target achievement.
    Must have led and managed at least a team of 10 sales people.
    Must have exceptional customer service, telephone etiquette, communication skills and working knowledge of latest technology in a tele-sales environment.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Field Sales Representative – Mombasa South (Likoni)

    Field Sales Representative – Mombasa South (Likoni)

    Mission Statement for the Role:

    Responsible for delivering the overall revenue and customer growth targets within their specific defined geographical territory.

    Overall Responsibility:

    Make sales and hit the sale number! Be part of the team aiming to deliver over 70% of the total company sales.

    Key SMART Results for A-Player Success

    Drive attainment of monthly sales targets as per the vintage: 

    1-3 months: 15 sales
    4-6 months: 30 sales
    6+ months: 50 sales

    Conduct at least 20 customer visits on a daily basis and develop a sales funnel of customers categorized into the system as below: Q4 2024

    Hot leads: 20%
    Warm Leads:30%
    Cold Leads:40%
    Paid customers:10%

    Ensure proper utilization of resources: Q4 2024

    Drive 12 fliers per sale and at least 3 sales for every parasol activation.

    100% adherence to the prescribed sales process with zero deviations to plan and ensure the assigned field sales territory attained the highest industry customer satisfaction rates- Q4 2024

    Operational Excellence: Q4 2024

    Attain 100% work attendance record with an absence management that is fully compliant with company policies and procedures.
    100% compliance on system usage for lead generation, categorization & sales made.
    Timely reporting of sales updates at 11:00 am, 3:00 pm and 6:00 pm on a daily basis.

    Level of Management Experience required:

    None

    Department stage of development where this role sits:

    Rapid Scale and Growth

    Core energy required for this position:

    Doer / Positive/ Aggressive

    Key Competencies Criticality (H, M, L)

    Relentlessly driven and highly competitive to succeed- H
    Exceptional salesmanship skills- H
    Tactical, scrappy, relentless energy and focus to exceed targets- H
    Ownership of clarity, accuracy of forecasting and credible pipeline management of opportunities- H
    Ideally, experience in selling home internet services in low-income and informal communities- H
    Provide ongoing and timely feedback on all your sales activities not limited to your up-to-date prospects list, competitor information, network issues, theft, non-compliance by our customers on our home internet service and other ad hoc reports- H
    Work with the marketing team to deliver improvements in brand engagement scores in assigned territory- M

    Mandatory criteria with no exceptions to hire:

    Must have owned and delivered on a sales target

    Apply via :

    poainternet.bamboohr.com

  • Sales Officer (WTS)

    Sales Officer (WTS)

    As the Sales Officer you will be in charge of attracting new clients, winning new accounts, and maximizing profitability. You will work prospects through the entire sales cycle, including developing new leads, educating prospects, and turning interested shoppers into long-term customers.
    Responsibilities:

    Sales Strategy Development:
    Collaboration with Cross-Functional Teams:
    Performance Reporting:
    Duty Station, Kenya Office

    Apply via :

    docs.google.com

  • Relationship Officer (Zidisha Product)

    Relationship Officer (Zidisha Product)

    Roles and responsibilities.

    Sales and Business Development: Identify and prospect potential clients among small-scale business owners.
    Actively engage in sales activities to achieve loan disbursement targets.
    Conduct marketing campaigns and promotional activities to attract new clients.
    Client Relationship Management: Build and maintain strong relationships with existing and potential clients.
    Provide personalized financial guidance to clients and assist in the loan application process.
    Loan Origination: Assess the creditworthiness of clients and evaluate loan applications.
    Collaborate with clients to complete necessary documentation for loan processing.
    Customer Education: Educate clients on the benefits and terms of Zidisha’s loan products.
    Provide financial literacy training to clients to enhance their business management skills.
    Cross-selling and Upselling: Identify opportunities to cross-sell additional financial products or services.
    Promote loyalty and encourage clients to consider other offerings as their business grows.
    Compliance: Ensure compliance with microfinance regulations, internal policies, and ethical standards.
    Loan Repayment Monitoring: Monitor and track the repayment status of borrowers in a timely and efficient manner.
    Implement strategies to reduce delinquency and ensure adherence to repayment schedules.
    Customer Engagement: Establish effective communication channels with borrowers to provide support and address any concerns related to loan repayments.
    Educate clients on the importance of timely repayments and the impact on their creditworthiness.
    Negotiation and Resolution: Negotiate repayment plans with clients facing financial difficulties, ensuring a fair and mutually beneficial agreement.
    Collaborate with clients to resolve any outstanding issues and provide assistance in finding viable solutions.
    Documentation and Reporting: Maintain accurate and up-to-date records of all interactions with borrowers.
    Generate regular reports on collections performance and provide insights to management for continuous improvement.
    Compliance and Policy Adherence: Ensure compliance with microfinance regulations, internal policies, and ethical standards.
    Contribute to the development and enhancement of collection policies and procedures.
    Customer Relationship Management: Build positive and professional relationships with borrowers to enhance customer loyalty.
    Collect feedback from clients to contribute to the improvement of our products and services.
    Delivery on customer care services.
    Other tasks/projects as assigned.

    Qualifications

    Minimum of 1 year experience in Sales and collection handling SME Unsecured Loans

    Send your CV’S to Magdaline@phoenixcapital.co.ke and cc zulfah@phoenixcapital.co.ke

    Apply via :

    Magdaline@phoenixcapital.co.ke