Jobs Kenya

Job Field: Sector in Sales / Marketing / Retail / Business Development

  • Parts Sales Executive

    Parts Sales Executive

    Parts Counter Sales Executive is responsible for effectively carrying out parts order processing, generating invoices and preparing parts quotations in line with the set guidelines to meet customer requirements and set P&A revenue targets. The job holder performs in-store customer service, overall organizational promotion, and stocking duties that contribute to the efficient, safe, and profitable operation of the parts department.

    Key Duties / Responsibilities / Tasks

    Parts and accessories sales order processing interface with walk-in retail customers, fleet customers and corporate customers through face-to-face meetings, on phone and emails, to understand and ensure their Parts and Accessories needs are being met.
    Responsible for identifying correct parts from electronic parts catalogues and then processing sales orders.
    Generate parts invoices and ensure that customers pay for them.
    Respond to customers’ requests on parts not available in stock, updating them on back-ordered parts tracker after customer agrees for parts to be back-ordered.
    Advise customers on supersessions or alternative parts when identical replacements are not available.
    Point out any sales special offers product that may complement the customer purchase.
    Drive improvement in Customer Satisfaction Index by accurate and consistent data collection through customers CSI forms that will be provided from time to time.
    Examine returned parts for defects, exchange and raise credit note requests as per the laid down process.
    Maintain cleanliness of the branch through 5S activities.
    Maintain updated customer account and database details, collect, capture and report lost sales daily through lost sale tracker.
    Become familiar and efficient with all phases of the computer system required for P&A operations.
    Raise Special Price Adjustment (SPA)form immediately in the system upon consultation with the supervisor in case of additional discount support offered to the customer.
    Responsible for capturing requests for parts airfreight orders upon alignment with the customer on payments terms and lead time.
    Training new staff on how to use electronic parts catalogue (EPC) and manual catalogues.
    Provide and present to supervisor daily, weekly, and monthly status report on customer logs both called, quoted, served and work in progress.
    Track closely all the quotations issued turning them to revenue to close on set individual monthly target.

    Customer Service

    Provides superior customer service to both internal and external customers.
    Assist in handling customer complaints reasonably, showing empathy and a positive attitude making sure the problem is corrected to customer satisfaction.
    Clearly communicate trade terms to customers through face-to-face meetings, on the phone and by email interactions and ensure compliance with said terms, as per the Client’s policy.
    Treat customers fairly and with honesty and demonstrate our commitment to superior customer service and ethical business practices.

    Occasional duties

    Any other duties which may be assigned by management from time to time.

    Job Competencies (Knowledge, Experience and Attributes / Skills)

    Academic Qualifications

    Diploma in Automotive Engineering
    Experience in parts sales will be an added advantage.
    Minimum of 2 years’ experience.

    Functional Skills

    Sales closing skills.
    Customer focus.
    Computer literacy.
    Negotiation skills.
    Ability to drive operational excellence.
    Interpersonal & communication skills.
    Attention to detail.
    Team Player.

    Interested candidates should submit their updated CVs to recruitment@sheerlogicltd.com and copy to contactcentre@sheerlogic.com not later than 27th September 2024 – clearly indication the subject title as PARTS SALES EXECUTIVE.

    Apply via :

    recruitment@sheerlogicltd.com

    sheerlogicltd.com

  • Check Off Assistant

    Check Off Assistant

    The principal role of the Check-off assistant is ensuring the collection of premiums, arrears, and opening of new check-off markets; facilitating the attainment of company revenue targets while building relationship with new and existing sponsors.

    ROLES AND RESPONSIBILITIES

    Identifying, negotiating, and opening new check-off accounts with corporations, ministries and other institutions.
    Training agents on check-off procedures and process.
    Organizing promotions/worksites in respect to check-off business.
    Visiting pay points and collect cheques by the required time.
    Source feedback information on launched businesses where deductions have not been effected.
    Source market intelligence in terms of premium growth on comparative basis.
    Developing and maintaining good relationship with all employers where there is check-off and also other players in case of need; following up on misdirected premium.
    Following up and ensuring correction of erroneous remittance and misdirected premium.
    Ensuring that premiums from check-off are paid promptly; taking appropriate steps to ensure collection within a reasonable time, in case of delay.
    Responding to queries from employers concerning the authority to effect deduction.
    Ensuring that premium Deduction Authority Forms going out to employers have
    been appropriately completed and duly stamped where necessary.

    ACADEMIC AND PROFESSIONAL QUALIFICATIONS AND KNOWLEDGE

    Bachelor’s Degree in a business, social science or related field from a reputable university.

    EXPERIENCE

    At least 1-3 years’ experience in check-off premium collection management.

    CORE TECHNICAL COMPETENCIES REQUIRED FOR THE ROLE

    Good customer relationship management skills (internal and external customers).
    Good communications skills, both written and verbal.
    Self-motivated but able to work as part of a team.
    Good organizational and time-management skills.
    Positive attitude, self-motivated, self-driven and able to work with minimal supervision.
    Good negotiating and persuasion skills.
    Confidence presenting to large groups of people.
    Trustworthiness and discretion when handling confidential information.
    A smart appearance and professional manner.
    Strong attention to detail, ability to multitask and performance oriented.

    If you meet the requirements of this job, please submit your application and resume in the form below or send it through to recruitment@icealion.com by Monday, 30th September 2024. Please quote “Check Off Assistant” on the email subject line. Only shortlisted candidates will be contacted

    Apply via :

    recruitment@icealion.com

    .co.ke

  • Team Leader, Marketing Executives (Kisii)

    Team Leader, Marketing Executives (Kisii)

    PURPOSE:

    To grow retail revenues from the commercial market

    PRIMARY RESPONSIBILITIES:

    Daily Sales management of respective Marketing Executives to effectively grow revenues and offer world class retail service
    Develop, train, mentor and offer daily field support to Marketing Executives;
    Oversee and manage daily productivity of Marketing Executives including daily production SME;
    Train team members on products and processes of on boarding retail customers as well as ensure
    Compliance in retail business acquisition;
    Follow up on renewal and debt collection of premiums from retail customers and SMEs handled by team members;
    Conduct market activations and storms in strategic locations to generate qualified retail and SME prospects;
    Conduct frequent Customer visits to enhance business relationships and
    Prepare weekly/ Monthly production reports for respective teams.
    Any other duties as may be assigned from time to time.

    Academic and Professional Requirements

    Education 

    Degree in relevant field / Relevant technical training certificate    E

    Professional Qualifications 

    Certificate of Proficiency    D

    Experience Required:

    Two years Relevant experience

    Apply via :

    careers.cicinsurancegroup.com

  • Senior Technical Advisor II, New Business Development Unit

    Senior Technical Advisor II, New Business Development Unit

    Your Background & Skills

    Bachelor’s degree required; graduate degree in a relevant field preferred.
    12+ years of progressive experience
    10+ years of relative experience in international development.
    5-8 years of new business development experience and an established network of international development client, partner, and practitioner contacts in sectors relevant to data and digital development.
    3-5 years of experience in researching, testing, and/or applying digital development, data use and innovation tools and approaches to projects in developing countries, with appropriate international field experience required.
    Experience with capture, design, and writing for winning proposals for donor funded projects, a preference for a positive track record designing and drafting proposals in response to USAID and/or other donor-funded program solicitations.
    Seasoned team player with a dedication to collaborative program design and proposal development processes that inclusively leverage the expertise and diverse perspectives of stakeholders.
    Demonstrated understanding of best practices, approaches, and Principles for Digital Development. Familiarity with current research, trends in emerging technologies, technical frameworks, and on-the-ground implementation approaches in the digital development, data use, and innovation fields.
    Excellent organizational and time management skills, high level of reliability, and track record of follow-through.
    Demonstrated ability to plan strategically and creatively to meet specified objectives.
    Willingness to travel internationally, estimated at up to 20% of the time.
    Ability to conceptualize and write winning proposals for projects funded by the Department of State, USAID, and other donors.
    Technical expertise in best practices, approaches, and Principles for Digital Development strongly preferred.
    Ability to manage proposal development efforts and ensure quality and timely submission.
    Ability to remotely cultivate new partnerships and build complementary consortia for effective program implementation.
    Strong donor, partner, and peer collaboration and negotiation skills.
    Outstanding interpersonal, intercultural and collaboration skills.
    Analytical and strong writing skills.
    Ability to communicate effectively with internal and external stakeholders, including governments, private sector, civil society, etc.
    Fluent, professional, written and spoken English required; other languages encouraged.
    Must demonstrate valid proof of unrestricted authorization to work in the country where you reside.

    Your Daily Tasks

    Lead or support entire proposal development process, from capture to submission.
    Write technical narratives, concepts, expressions of interest, or other documents.
    Identify and meaningfully engage potential international and local partners in proposal development processes.
    Promote IREX’s participation and represent IREX in conferences, industry functions, and donor-driven fora.
    Lead IREX’s new business development and strategic positioning efforts in data and digital development.
    Provide technical expertise for the new business team across the digital development sector in areas such as rights-respecting technology deployment, digital democracy, digital public goods and digital public infrastructure, gender digital inclusion, among others.
    Lead proposal development efforts to ensure quality and timely submission using consistent business development processes.
    Write technical narratives, concepts, expressions of interest, or other documents focused on digital development.
    Track and gain intelligence to advance IREX’ s new business opportunities, including through capture and reconnaissance missions.
    Conduct market and donor assessments, and analysis of digital development programs in the sector with the purpose of enhancing the competitiveness of IREX’s proposals.
    Identify and assess gaps in IREX’s digital development capabilities and proactively address those gaps in collaboration with IREX’s Strategy and Development Group and in coordination with IREX’s Global Programs and Development Gateway.
    Work in close partnership with IREX subsidiary Development Gateway, ensuring a pipeline of collaborative new business opportunities.
    Leverage technical expertise to increase quality of proposals and IREX positioning.
    Contribute to ensure IREX is fully prepared to pursue new business opportunities.
    Identify and build meaningful partnerships with international and local partners working in the digital development space, ensuring new partners are engaged in the proposal process.
    Promote IREX’s participation and represent IREX in conferences, industry functions, and donor-driven fora related to digital development.
    Oversee the development of relevant new business promotional materials and their dissemination to target audiences.
    Engage partners in developing appropriate, competitive, and comprehensive cost proposals.
    Coordinate closely with Senior Budget Specialist to ensure program design is accurately represented in cost proposals.
    Support collection of costing inputs to ensure reasonableness of cost proposals.
    Coordinate closely with Practice Leadership and program teams throughout proposal development processes.
    Help identify COPs and other key personnel and participate in interviews.
    Mentor and train staff and interns when required.
    Other duties as assigned.

    Apply via :

    recruiting.ultipro.com

  • Assistant Branch Manager

    Assistant Branch Manager

    Job Purpose

    To manage all store operations, ensure customer satisfaction, and drive sales growth within the retail outlet.
    To Oversee staff performance by managing and monitoring employees’ work activities and outcomes to ensure alignment with organizational goals, standards, and expectations. This includes providing guidance, support, and feedback to help staff members achieve their best performance.

    Job Responsibility and Accountability

    Identify opportunities to increase sales both internally and externally.
    Coordinate promotions and sales with a clear store activation calendar and budget which should be outlined at the beginning of each calendar year and submitted to marketing for approval beforehand.
    Track daily, weekly, and monthly performance metrics and including the team in the sales strategy for maximum achievement.
    Schedule daily operations and allocate tasks to the team.
    Ensure optimal presentation and visual merchandising of the showroom.
    Maintain full stock levels, proper pricing, visual merchandizing as per the set standards and POPs alignment for all products.
    Ensure prompt customer service and assist in closing sales.
    Conduct product discounting in line with company guidelines.
    Act as a reliever for the team lead, and cashiers when needed.
    Oversee monthly stock takes and independent checks.
    Ensure all the SOP’s, Policies of the organization are adhered to by constantly training the staff and updating any new or outdated policies. 
    Ensure timely processing of Credit Notes complying with the laid policies of when each should be closed.
    Ensure all Gate Passes, LTO, Stock Movements are correctly processed in accordance with Procedures.
    Prepare Manual Delivery Notes and reports to Management.
    Manage stocks holding, stock allocation per square footage, and utilization of space based on the stock movement data for your store.
    Follow up with Transport Coordinator to ensure all deliveries are carried out as scheduled.
    Conduct regular one-on-one meetings to provide constructive feedback. Recognize and reward excellent performance to motivate staff whilst Identifying areas for improvement and offer guidance on how to enhance skills and productivity.
    Set clear performance goals and objectives for each employee in the store, conduct formal performance evaluations as set by HR and discuss performance results, achievements, and areas needing improvement.
    Ensure staff receive adequate training to perform their duties effectively.
    Address and mediate any conflicts or issues among team members. Foster a positive and collaborative work environment whist ensuring conflicts are resolved promptly and fairly.
    Implement strategies to keep staff motivated and engaged and ensure you get employee feedback and involve them in decision-making processes when appropriate.
    Address poor performance or misconduct according to company policies while implementing corrective actions or disciplinary measures when necessary.
    Any other duties assigned by your supervisor

    Qualification

    A Minimum qualification of a degreein Sales &Marketing, Public relations or Customer service or any business-related course is required.

    Experience

    At least 5 years’ experience in sales or marketing, customer care from a service industry back ground in a retail supervisory or management position.
    Excellent personal presentation and telephone etiquette.
    Proficient in relevant computer applications.

    Key Skills: 

    Excellent people /customer service skills.
    Excellent Report writing skills.
    Excellent interpersonal skills.
    Excellent communication skills both verbal and written.
    Good problem analysis and solving skills.
    Good listening skills.
    Computer skills.
    Good organizational skills.

    Qualified candidates are encouraged to send their applications to careers@hotpoint.co.ke on or before 30th September 2024 indicating the preferred location. Only shortlisted candidates will be contacted. Thank you

    Apply via :

    careers@hotpoint.co.ke

  • Business Development Executive

    Business Development Executive

    Job Overview:

    We are looking for a motivated and results-driven Business Development Officer to help expand our client base and grow our business portfolio. This role requires a proactive individual with excellent networking and communication skills who can identify new business opportunities and foster relationships with potential clients.

    Key Responsibilities:

    Identify and generate new business leads through networking, market research, and targeted outreach.
    Develop and implement strategic plans to expand the firm’s customer base across multiple service lines.
    Build and maintain strong relationships with key stakeholders, including corporate clients, HR managers, and business leaders.
    Collaborate with the marketing team to create campaigns that promote our recruitment, HR outsourcing, soft skills training, HR audit, career coaching, and CV writing services.
    Prepare proposals, presentations, and contracts tailored to client needs.
    Conduct market analysis and competitor research to stay ahead in the HR consulting space.
    Attend industry events and conferences to enhance the firm’s visibility and establish new partnerships.
    Meet and exceed sales targets, ensuring continued growth and profitability for the company.

    Qualifications & Experience:

    Bachelor’s degree in Business, Marketing, Human Resources, or a related field.
    Proven experience in business development, sales, or account management within the HR or professional services industry.
    Strong understanding of HR services such as recruitment, training, HR audits, and outsourcing.
    Excellent communication, negotiation, and presentation skills.
    Ability to work independently, manage time effectively, and meet business targets.
    Proficiency in CRM software and MS Office Suite.
    A proactive and positive attitude with the ability to think strategically and creatively.

    Apply via :

    docs.google.com

  • Marketing Manager – Nonwoven and Woven Packaging or Related

    Marketing Manager – Nonwoven and Woven Packaging or Related

    Key Responsibilities:

    Develop and implement comprehensive marketing strategies for the nonwoven and woven packaging products to drive brand visibility, market penetration, and revenue growth.
    Identify and analyse market trends to position our products competitively in both domestic and international markets.
    Build and maintain strong relationships with key industry stakeholders, including customers, suppliers, and industry associations.
    Collaborate with cross-functional teams such as sales, production, and R&D to ensure alignment between marketing and business objectives.
    Lead the marketing team in executing campaigns across multiple channels (digital, print, trade shows, etc.) to achieve measurable results.
    Track, analyse, and report on marketing performance metrics to ensure high ROI and continuous improvement.
    Identify opportunities for product promotion, market expansion, and customer engagement through creative and innovative marketing tactics.

    Key Qualifications:

    More than 10 years of proven experience in marketing, specifically in the nonwoven and woven packaging industry or related industry.
    Bachelors degree in Sales & Marketing, Business Administration, or a related field (minimum requirement); Masters degree preferred.
    Demonstrated ability to strategize and deliver tangible results through successful marketing initiatives and campaigns.
    Strong understanding of B2B marketing strategies and industry-specific challenges in the packaging sector.
    High performer with a track record of achieving or exceeding marketing and sales targets.
    Exceptional leadership, communication, and interpersonal skills, with the ability to influence and collaborate with internal and external stakeholders.
    Solid experience in digital marketing, branding, product positioning, and market research.
    Ability to adapt and innovate marketing tactics in a rapidly changing market environment.
    Proficiency in marketing tools and CRM systems (e.g., HubSpot, Salesforce, etc.).

    Apply via :

    www.careers-page.com

  • Business Manager- Kenya

    Business Manager- Kenya

    Role Profile

    We are looking to bring on board an ambitious and commercially aware candidate as a Business Manager. The individual will be tasked with the end-to-end management of a specific warehouse and market as a single business unit. He/she will be responsible for the execution of the organization’s strategy in the market including accountability of the P&L, budget, market and business performance, operations and people management.

    Key Responsibilities:

    Business Unit Performance: Responsible for P&L management for the warehouse and market while driving profit maximization for the business unit. Oversee the business unit performance management and ensure the attainment of all organizational KPIs for the unit. Account for any performance decline and devise ways to improve the same.
    Revenue Generation: Work collaboratively with the commercial and purchasing teams to spearhead revenue generation in the market including advisory on product pricing to generate business margins. Liaise with the sales team to drive product penetration and uptake in the market including the formulation of effective sales and marketing strategies.
    Strategy Execution: Communication of the business strategy in the market and ensure execution against the set KPIs as per the strategy. Ensure the team understands and buys into the strategy. Support the development of the pricing strategy and product pricing based on market understanding, competitor analysis and customer feedback.
    Operations Optimization: Oversee end to end operations of Warehouse Management and Dispatch all logistics of last mile delivery to Customers as per set SOPs. Proactively support the development and review of SOPs based on the gaps identified to maximize operations effectiveness.
    Inventory Management: Work closely with the Fulfillment Supervisor to facilitate proper inventory management, stock control and loss prevention. Collaboratively formulate and implement measures to safeguard the inventory in the warehouse.
    Compliance: Drive compliance to the laid down SOPs for the warehouse, operations and HR whilst ensuring proper team training and appreciation. Ensure legislative and regulatory compliance of the business unit including Health and safety compliance of the business unit. Undertake frequent operations audits to evaluate the level of compliance, operational gaps and hindrances for immediate action.
    Budget Management: Develop and present the annual budget for the specific business unit; Monitor and oversee its utilization including budget control, accounting as well as reconciliation.
    Market Intelligence & Business Advisory: Oversee frequent market surveys and analysis to identify opportunities the business can capitalize on, understand competitor activities and appreciate customer dynamics. Escalate customer feedback to the management to ensure course correction where necessary.
    People Management: Support staff recruiting for the business unit, training, supervision and appraising of staff. Work closely with the HR team to execute key HR functions in the unit including policy implementation, performance management, disciplinary, evaluations and training.

    Minimum Requirements & Key Skills:

    A Bachelor’s degree in business or a related field;
    A minimum of 6 years in operations management and driving business performance in a retail or FMCG background;
    P&L management background;
    Experience setting up and growing markets as well as driving numbers is preferred;
    Experience handling end-to-end operations cutting across warehousing, logistics, sales and business performance management is preferred;
    Appreciation of the business environment, key priorities and a keen sense of what needs to be done for the business to succeed;
    Proven ability to manage cross-functional teams with indirect reporting lines to drive the execution and achievement of business objectives and strategy.

    Apply via :

    kyosk.hire.trakstar.com