Jobs Kenya

Job Field: Sector in Sales / Marketing / Retail / Business Development

  • Salesperson

    Salesperson

    Role Description
    This is a full-time on-site role for a Salesperson at CIC Insurance Company located in Mombasa. The Salesperson will be responsible for selling a variety of insurance products and related financial services. Day-to-day tasks include prospecting new clients, maintaining relationships with existing clients, conducting sales presentations, and meeting sales targets.
    Qualifications

    Sales, Marketing, and Customer Relationship Management skills
    Excellent communication and negotiation skills
    Ability to work under pressure and meet sales targets
    Knowledge of insurance products and financial services
    Experience in the insurance industry is a plus
    Bachelor’s degree in Business Administration, Marketing, or related field

    Apply via :

    www.linkedin.com

  • Business Development Manager

    Business Development Manager

    The Role

    As the Business Development Manager for Kenya, you will play a key role in driving the growth and success of Pepperstone’s business across the African region. You will take ownership of managing and nurturing relationships with African partners, overseeing the entire partner lifecycle—from sales and conversion to ongoing support, retention, and relationship management of both partners and their clients. This role offers you the opportunity to create and implement a strategic plan aimed at expanding our presence and growing the business in the African market.

    You will be supported by our marketing and compliance teams, as well as collaborate with senior stakeholders to ensure the smooth execution of your strategy and enhance partner-related revenue.
    To thrive in this position, you will need to be a proactive relationship builder with a strong understanding of financial markets and trading strategies. Leveraging your network and expertise, you’ll introduce new business opportunities, foster long-term partnerships, and drive sustainable growth for Pepperstone in the region.

    As our Business Development Manager your key generalist responsibilities include, but not limited to

    Identifying and cultivating new partnerships and IB relationships to drive the Company’s business objectives and targets throughout the African Region.
    Taking initiative in exploring and presenting opportunities that align with our growth aspirations and strategies within the IB partners sector.
    Spearheading and implementing IB-related projects and initiatives in collaboration with senior stakeholders to foster regional development.
    Establishing new IB relationships that will support the Company’s strategic goals across the African landscape.
    Engaging with IBs to introduce the Company, showcase our services, and understand the needs and unique situations of each new Affiliate.
    Setting up meetings, whether in-person or virtual, with both new and existing IBs to promote business growth.
    Traveling to diverse locations to lead seminars and educational sessions with IBs.
    Facilitating an onboarding process for new IBs, guiding them on how to navigate their affiliate panel and utilize available systems.
    Clearly explain the commission structure to IBs, and where necessary, negotiate alternatives.
    Keeping IBs informed about our range of products and current marketing initiatives.
    Consistently meeting and exceeding business development targets as outlined.

    About you

    Proficient in English, both in spoken and written forms.
    At least 5 years of experience in the Forex and CFD industry, showcasing a strong track record of meeting and exceeding targets.
    CISI Level 2 qualification is essential.
    Experience in nurturing relationships with IB partners and driving initiatives to foster business growth.
    Outstanding communication skills, with a knack for crafting and delivering impactful presentations tailored to diverse partners.
    Excellent negotiation and problem-solving capabilities.
    Proven ability to work collaboratively with stakeholders across all levels, fostering productive relationships to resolve challenges.
    Deep understanding of financial markets and trading strategies.
    Strong numerical skills; comfortable working with data and figures.
    Quick to adapt in dynamic environments and support others in doing the same.
    Proven track record of conflict resolution and overcoming challenges.
    Dedication to embodying the values of Pepperstone.
    Committed to continuous learning and professional growth.

    Why you will enjoy working with us

    Competitive salary structure including company bonus scheme
    Genuinely collaborative and friendly culture
    Flexible and hybrid working
    Remote working option – work from anywhere for up to 6 weeks per year
    Ongoing personal development & learning opportunities
    3 paid volunteering days per year & Workplace Giving Program
    Periodic recognition and reward programs for outstanding performance and achievements
    Frequent events and celebrations
    Comprehensive medical insurance with coverage for your healthcare needs
    Employee Assistance Program & Wellbeing Initiatives

    Apply via :

    jobs.workable.com

  • General Manager

    General Manager

    Purpose of the Role

    The General Manager is responsible for providing strategic leadership in all facets of the organization, overseeing day to day running of the business and ensuring strategic goals are at operational and budgetary levels are met.

    Role Accountabilities

    Develop business plans and tactical action plans to support the achievement of the strategic plan.
    Champion the strategic planning process
    Implement sales strategies across the Company and accomplish said targets while driving growth of customer base.
    Thorough understanding of the competitive landscape, opportunities for expansion, customers, markets, new industry developments, and standards.
    Overseeing the implementation of the company’s short- and long-term strategies and plans
    Lead the annual budgeting process to ensure accurate income projections and provisioning of expenses.
    Closely monitor costs to minimize wastage and guard against possible embezzlement.
    Take immediate necessary action to promote a culture of efficiency, honesty, integrity and placing the customer front and center of all company actions.
    High levels of customer awareness – their imports and exports habits. Understand their needs and challenges and use this knowledge for product refinement and growth.
    Establish an appropriate leadership system that will attract, inspire, develop, and retain a highly skilled motivated, and disciplined staff to enhance the performance of the institution
    Liquidity Management: Optimize company liquidity by ensuring timely collection of debts and management of expenses.
    Appraise the Board quarterly on the company’s financial status, explaining current performance compared with the past period, actual performance compared with the budgets, and explanations for the variances.
    Proactively recommends changes or improvements to the overall direction, policies, and strategy of the organization; solicits advice and seeks guidance, when appropriate, from the board.
    Develop strategies to manage credit and operational risks of the business.

    Requirements

    Requirements and Qualifications

    Master degree in a business related course.
    Bachelor’s degree in Sales, Marketing or related fields
    At least 8 years of experience in managing a team, managing multiple operational functions.
    Knowledge in Logistics Industry will be an added advantage
    Experience in planning and budgeting
    Problem-solving aptitude
    Outstanding organizational and leadership skills
    General Management Stakeholder Engagement & Analytical Skills;
    Good communication (written and verbal), numeracy, presentation and analytical skills

    Apply via :

    cdl.zohorecruit.com

  • Sales Executive-Mombasa

    Sales Executive-Mombasa

    Role Objective

    A hospitality-based firm in Mombasa seeks to add to their team an aggressive yet organized personnel in order to improve their operational activities.

    Core Duties and Responsibilities

    Implementation of marketing strategies
    Organize and attend marketing activities or events to raise brand awareness
    Plan advertising and promotional campaigns for products or services on a variety of media (social, print, digital etc.)
    Prepare content for the publication of marketing material and oversee distribution
    Conduct market research to identify opportunities for promotion and growth
    Develop, implement and deliver sales targets as per sales plan.
    Build relationship with external partners who include key corporate clients within the region.
    Conduct regular need-based market research to gather relevant data in order to analyze products, services, competition and trends.
    Gather and document regular feedback from clients, communicate to respective heads of departments and work on a clear action plan.
    Effectively communicate and promote products, services, packages, plans, features, and benefits to existing and prospective clients.
    Contribute to the long-term marketing plan to drive forward agreed company objective.
    Maintain, build and update a mailing database.
    Maintain continuity among work teams by documenting and communicating actions, irregularities and continuing needs.
    Perform administrative duties such as handling of utility bills, licenses required etc
    In charge of reception duties such as welcome visitors, enquiries, respond to calls and emails correspondence.
    Perform other duties as allocated.

    Job Specifications and Qualifications

    Bachelor’s Degree in Business Administration or related field.
    Minimum 2 years’ experience in sales.

        Key Competencies

    Excellent communication skills.
    Solid knowledge of marketing techniques and principles
    Team player with a customer-oriented approach
    Social Media Savvy Skills

    If interested in the position and meet the above requirements, kindly send your CV on or before 28th September 2024 to the email careers@emergeegressconsulting.com and indicate the position applied for in the subject line. Only shortlisted applicants will be contacted.

    Apply via :

    careers@emergeegressconsulting.com

  • Aftersales Close Looping Agent General Manager (Factory)

    Aftersales Close Looping Agent General Manager (Factory)

    About the role

    BURN is looking for an exceptional, efficient Aftersales Close Looping Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities.  The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN customer touch points.

    Duties and Responsibilities:
    Product & Customer Experience 

    Maintaining a positive, empathetic, and professional attitude towards customers always. 
    High-level knowledge of all BURN products with the ability to address all questions asked by customers. 
    Acknowledging and resolving customer complaints within stipulated SLAs. 
    Communicating with customers through various channels and responding promptly to customer inquiries. 
    Analyze trends to create solutions to ensure customer service needs, business goals, and objectives are met or exceeded. 
    Follow up on customer issues to resolution by following the stipulated aftersales escalation process. 
    Assist in sales/after-sales requests placed by various customers and team members. 
    Be the lead in ensuring required stock levels are maintained at the service centre by conducting regular secret shoppers.  
    Ensure BURN service centres’ standards of operation are adhered to through secret shoppers. 
    Conduct post-repair/post-swap dipstick calls to ensure customer satisfaction. 

    Aftersales 

    Ensure all Aftersales issues are raised via a ticket and track records of customer interactions, comments, complaints, and aftersales issues. 
    Providing feedback to all customers about their queries and after-sales issues. 
    Troubleshoot all aftersales issues, resolve non-technical issues, and escalate to the aftersales product team any issue not resolved at the swap station/stock point/service centre level. 
    Work with a warranty to ensure all swap stock/repair parts are available in the service centre. 
    Generate all reports about after-sales tickets status, the reason for pending tickets and ticket ageing. 

    Sales, Credit & Collection 

    Work closely with the Territory Sales Managers and Sales Team Leader to address aftersales issues.  
    Ensure 100% of aftersales issues reported during credit collection are addressed within 24 hours.  
    Lead aftersales campaign & OTG activities working with sales and credit collection team. 

    KPIs  

    Swap / Repair SLA < 24 hours from the time of issues reporting.   Customer satisfaction Index> 4 on a 5-point scale.  
    Effort score targets >4 on a 5-point scale.  
    Pending service orders and customer units at the service centres>3 days from the time of issues reporting.  
    100% Supporting the collection & credit team with issues related to defective products.  
    100% Daily reporting of aftersales close looping call activities.  

    BURN Ambassador

    Always maintain integrity and be a positive ambassador for BURN
    Strive for continuous improvement in the services that we offer our customers.
    Maintain an open and receptive attitude when receiving feedback and suggestions.

    Skills and Experience:

    Excellent verbal communication and interpersonal skills
    Highly organized, punctual, and professional
    Proactive attitude and takes initiative to problem-solve.
    Experience in customer-facing tasks (customer care, direct sales, relation management, etc)
    Working knowledge & experience in using Ms. Excel for data analysis and reporting.
    Knowledge of PAYGO products

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Shop Team Leader – Mwingi and Likoni Shops

    Shop Team Leader – Mwingi and Likoni Shops

    Job Purpose

    To market and sell Company products and services to all customers in a professional manner.
    The role needs to adhere and function within the guidelines for finance controls, processes, and policies that encompass retail operations mandate.

    Key Responsibilities

    Generate Sales – as per Targets – for Airtime, Acquistions & Devices
    Monitor Telkom’s inventory and consignment stock for accurate balance of inventory movements and physical stock daily
    Manage daily cash float and account for daily sales
    Support and implement the customer experience improvement strategies for increased sales
    Offer technical support to customers especially on configuration of data devices.

    Qualifications- Academic and Professional

    Diploma/Bachelor’s Degree in Business, Marketing or related field

    Experience

    At least 1 year experience in sales

    Technical competencies

    Marketing skills
    Product Knowledge
    Upselling and Cross selling
    Solution Oriented
    Customer relationship management.

    Core competencies

    Customer focus
    Networking and building partnerships
    Influencing and negotiating
    Analytical thinking

    Leadership competencies

    Strategic orientation
    Business Acumen
    Results orientation
    Developing self/others

    Applicants who meet the requirements stated above should send their application letter, Expected salary and detailed CVs with a day– time Telephone number to the email address: jobs1@hcsaffiliatesgroup.com with Shop Team Leader – Likoni, Mwingi on the Subject line.Candidates should indicate their preferred location

    Apply via :

    jobs1@hcsaffiliatesgroup.com

  • Trade Development Representatives (TDR)

    Trade Development Representatives (TDR)

    Job purpose

    To focus on channel visitations to drive retailer awareness & turnaround on SIMs & Float while paying attention to visibility and merchandising at point of purchase for SSOs and T-Kash agents.

    Key Responsibilities

    SSO & Agent Recruitment & Mapping – Effectively manage the identification and recruitment of Agents, targeting mobile money outlets and high traffic retails stores.
    Call rate -Visit SSOs & Agents regularly using agreed route plans (beat plans).
    Training and delivery of business tools -Provide all requisite tools for transactions at SSO & agent outlet and train SSOs and TKash Agents on processes
    AML training and testing – Train agents on AML and SSOs on KYC process in relation to SIMREG
    Float and stock cover and sales – monitor and effectively enforce 1.5x stock rule for agents and ensure SSOs have adequate stock SIMs for new registration and activations
    Merchandising–Develop and maintain merchandising standards by availing merchandising materials at SSOs and Agent outlets

    Qualifications- Academic and Professional

    Diploma or Bachelor’s Degree in Business, Marketing or related field

    Experience

    At least 1 year experience in sales and distribution role in an FMCG or Telcos

    Competencies

    Customer focus
    Influencing and negotiation skills
    Networking and building partnerships
    Analytical thinking

    Applicants who meet the requirements stated above should send their application letter, Expected salary and detailed CVs with a day– time Telephone number to the email address: jobs1@hcsaffiliatesgroup.com with  TDR – Malindi, Watamu, Bombolulu, Mshomoroni, Lamu Mainland, Lamu Island, Kongowea, Mombasa Road, Naivasha cbd, Bahati, Kondele (Kisumu), Busia, Siaya, Kaptangat, Langas, Kitale west, Kachibora, Cherenganyi, Marsabit, Salama, Mwingi on the Subject line. Candidates MUST indicate their preferred location.

    Apply via :

    jobs1@hcsaffiliatesgroup.com

  • Senior Sales Advisor

    Senior Sales Advisor

    Job Summary

    We are seeking to recruit a Senior Sales Advisor who will be responsible for all sales activities in assigned accounts and Nairobi region.

    Duties and
    Responsibilities

    Execute on Securex’s regional expansion strategy.
    Maintaining relationships with engineers, contractors MEPs to open the door for projects in the Nairobi region.
    Responsible for driving growth in Nairobi area and Focus on regional growth by expanding sales in the regions.
    To source for new guarding and electronic systems clients as per the monthly targets.
    Performs sales activities on major accounts and negotiates sales price and discounts in consultation with Head of the department.
    Maintaining relationships with clients by providing support, information, and guidance and also managing new client accounts. 
    Build and maintain relationships with people; our teams, customers and other stakeholders.
    Develop go to market plans and lead execution of market entry initiatives.
    Present and sell company products and services to current and potential clients.
    Manage quality and consistency of product and service delivery and Maintenance of Company Image.

    Minimum
    Requirements and Competencies

    A university degree in Sales and marketing or business studies is preferred
    Must have (5) years of continuous work experience in the relevant field.
    Presentable with good communication skills
    Able to persuade and close sales
    Problem-solving and analytical skills to interpret sales performance and market trend Information.
    Self-Motivated and experience in developing pipeline.
    Excellent oral and written communication skills, plus a good working knowledge of Microsoft Office

    Apply via :

    airtable.com

  • Senior Corporate Sales Lead

    Senior Corporate Sales Lead

    Job description

    Fahari Link Senior Corporate Sales Lead drives corporate sales growth within Fahari Link. The key responsibilities and skills associated with this role are as follows.

    RESPONSIBILITIES:

    Conduct thorough market research to identify potential growth areas, customer segments, and emerging trends.
    Collaborate with marketing and product development teams to align new business opportunities, new products and sales strategies with business objectives.
    Develop and implement strategic sales plans to achieve corporate sales targets.
    Continuously lead and mentor the corporate sales team to enhance performance and achieve sales goals.
    Negotiate contract proposals and sales agreements with clients and business partners.
    Work closely with the technical team and management in the infrastructure and solution setup customized to potential clients and regions.
    Work closely with the marketing team to develop and implement marketing and communication strategies and activities and monitor and measure their effectiveness.
    Leverage data to enable the business to track, assess and improve progress continuously.
    Conduct sales presentations and product demonstrations to prospective clients.
    Generate leads and follow up on inquiries through outbound calls, emails, and social media.
    Build and maintain relationships with existing clients to ensure satisfaction and retention.
    Represent the company at industry conferences, trade shows, and networking events.
    Stay updated on industry trends, competitor activities and customer preferences.
    Any other duties assigned by the manager.

    Soft skills: 

    Mature, pragmatic, flexible approach and solid commercial judgement.
    Team player but comfortable working autonomously.
    Exceptional written and verbal communication skills.
    Good negotiation skills.
    Good attention to detail.
    Rigorous and organized approach.
    Hands-on, ready to roll up the sleeves.

    Personal Characteristics:

    High
    Result-oriented.
    Strong work ethic.
    Ability to work effectively under pressure.

    Qualified candidates who meet the above criteria should send updated resume in PDF format to recruitment@fahari.ke by 18th October 2024 and indicate ‘Senior Corporate Sales Lead’ in the subject line. Only shortlisted candidates will be contacted.

    Apply via :

    recruitment@fahari.ke