Job Field: Sector in Sales / Marketing / Retail / Business Development

  • Retail Sales Executive 

Quality Control Manager

    Retail Sales Executive Quality Control Manager

    Job Description
    Qualifications / Requirements:

    A minimum degree in Sales & Marketing Minimum 2-3 years’ work experience.
    Experience in a construction industry will be an added advantage
    Ability to take initiative Ability to handle multiple tasks and prioritize
    Teamwork and collaboration skills

    Duties / Responsibilities:
    Ensure sales targets are achieved by:

    Ensuring all SOPs and processes are adhered to.
    Effectively deal with customers on inquiries and complaints.
    Regular interaction & follow-up with Showroom Manager, Area Manager and General Manager to achieve the target.
    Suggest improvements and initiatives which can help to increase sales.
    Provide demonstration to customer about product & close the sale.
    Answer customer calls very promptly and give solutions Build good working relationships Understand the needs of your business customers
    Research the market and related products Maintain and develop relationships with existing customers in person and via telephone calls and emails
    Cold call to arrange meetings with potential customers to prospect for new business
    Respond to incoming email and phone enquiries
    Act as a contact between a company and its existing and potential markets
    Negotiate the terms of an agreement and close sales
    Challenge any objections with a view to getting the customer to buy Advise on forthcoming product developments and discuss special promotions
    Create detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer
    Check the quantities of goods on display and in stock
    Calculate accurate, rapid cost calculations and providing customers with quotations.
    Have market knowledge in the construction industry

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  • IT Division Enterprise & Systems Account Manager – East Africa

    IT Division Enterprise & Systems Account Manager – East Africa

    Job description
    Summary Of Job
    The ITD Enterprise and Systems Account Manager is a quota carrying senior sales position principally responsible for achieving the ITD Solutions and Large Projects sales target by generating new sales and growing the company’s share of this solutions portfolio through Enterprise accounts within the key market segments – Telco, Financial Services Industry and Colo / Service Provider / Cloud Giants. The primary objective is to build and establish strong and lasting relationships at executive level within these specific segments and expand the reference into other segments to generate incremental revenue. The Enterprise & Systems Account Manager is expected to uncover and close opportunities in the East Africa Region, including Kenya, Ethiopia, Tanzania and Uganda
    Essential Functions

    Uncover and close Enterprise and Systems opportunities within the East African market,
    Establish and execute strategic plans for Accounts by segment, allocating and ensuring achievement of revenue targets.
    Maintain, Develop and leverage relationships with CXO, IT and Facility management and other key decision makers or influencers within targeted segments / accounts
    Educate End User accounts on Data Center trends and the full product portfolio of APC By Schneider Electric products and push for the sale of total solutions.
    Accurate forecasting and revenue generation

    Secondary Functions

    Feedback information on competition to increase our competitiveness
    Leverage other team members in our organization as well as channel partners and CE-firms to Surround-the-Customer in our efforts to offer right solutions for the clients needs
    Attending team conference calls
    Work with regional engineering team in creating integrated solutions that address complex problems with focus on the Schneider Electric ITD value proposition

    Education—minimum Required Level
    Bachelor’s Degree Business/IT/Technical
    Experience—minimum Required

    Experience with required education – 5 – 7 years of related experience within market segments & industry
    Experience without required education – 8 – 10 years of related experience within market segments & industry
    Solution-base selling experience
    Networking – build and sustain an active network of both customer and internal company contacts to understand business processes and opportunities.
    Identify key decision makers, create and build relationships.
    Drive for Results – strong will to compete and win and achieve in business environment.

  • Corporate Sales Assistant-Group Life and Pension Sales

    Corporate Sales Assistant-Group Life and Pension Sales

    Job description
    JOB PURPOSE: To support the Pensions sales team in achieving set targets by providing administrative support role.
    Key Responsibilities

    Receiving, processing & issuing IPP application forms
    Processing, setting up in fund master, assembling & dispatching IPP policy documents
    Receiving and processing annuity and Income Draw Down application forms
    Product presentations to walk-in prospective clients
    Annuity & Income Draw Down quotations
    Customer Relationship management
    Facilitating the sales team and intermediaries in their sales processes
    Handling prospective client enquiries via email, telephone and any other media
    Weekly and monthly production reports
    Coordination of core departmental activities including both internal and external meetings, events, intermediary reward schedule and dispatch
    Management of the pensions collection account through efficient and timely identification and receipting of funds received into the account
    Handling all sales related matters while the sales team is out in the field
    Performs any other duties assigned by the Sales Manager

    Key Qualifications, Knowledge And Experience

    Bachelor’s Degree in business related field
    Professional Qualifications (ACII, AIIK, CPA)

    Essential Competencies

    Learning and Researching: Rapidly learns new tasks and commits information to memory quickly; demonstrates an immediate understanding of newly presented information; gathers comprehensive information to support decision making at management level; learns from successes and failures and seeks colleague and customer feedback.
    Working with People: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
    Applying Expertise and Technology: Applies specialist and technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions.
    Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; exhibits high standards for quality and quantity; monitors and maintains own quality and productivity; works in a systematic, methodical and orderly way; consistently achieves projects goals.
    Following Instructions and Procedures: Follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role.
    Adhering to Principles and Values: Upholds ethics and values; demonstrates integrity; accepts diversity; display individual responsibility towards the community and the environment; models the organizational values during every day interactions.

  • Sales and Marketing Officer

    Sales and Marketing Officer

    Reports to: Communication & Marketing Manager
    Department: Communication & IT
    Job purpose: The incumbent will primarily be responsible for building the business by identifying and selling to prospective customers and maintaining close business relationships with them. H/she will assist the marketing department in the development and execution of all Sales and Marketing programs of our products to contribute towards strengthened sales and marketing of organizational products. In addition, support counties in the actualization of their county strategic plans aligned to Vision 2030.
    Key Responsibilities:

    PLANNING a) Develop Sales & Marketing plans for the products within the company derived from the Strategic Plan b) Establish clear marketing and sales objectives; prepare annual sales forecasts (broken down into quarterly, monthly and weekly targets) c) Prepare an annual budget for the sales and marketing division; develop expenditure schedules. d) Develop annual profit plans through forecasting and developing annual sales quotas by product type, market segment and geographical region. e) Project anticipated sales volume and profit for existing products and products under development, establish pricing strategies, recommend selling prices; monitoring costs, competition, supply, and demand.
    SELLING a) Sell products by establishing contact and developing relationships with prospects to achieve targets. b) Implement the sales plan to achieve agreed sales objectives; ensure revenue growth across all product and market segments c) Establish systems and develop, train and motivate a team that will deliver the sales plan on schedule and within budget.
    MARKETING a. Lead the marketing effort by identifying key customer requirements, defining the market and competitive context, business forecasting and determining targeted market share. b. Plan and coordinate product advertising including ensuring the advertising agency delivers. c. Design branding materials to support the sales and marketing plan, which include articles, presentations, brochures, press releases, and monthly company newsletters d. Updating and maintaining the marketing department’s documentation and databases. Assist in acquisition, analysis and utilization of customer data
    MARKET RESEARCH a) Develop mechanisms for effective market scanning, identification and monitoring of trends, new opportunities and competitor activity; advise management about optimal methods for realizing market opportunities and addressing emerging market threats. b) Be part of product development, marketing research, and customer service efforts. c) Assist in monitoring, analyzing and reporting on competitor environment and general market trends. d) Identify product improvements or new products by remaining current on industry trends, market activities.
    BUSINESS DEVELOPMENT a) Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options b) Develop systems, tools, procedures and technologies to manage and ensure healthy and quality relationships with key customers c) Develop and maintain a network of contacts that will help achieve the company’s sales and marketing goals d) Develop and facilitate a customer orientation throughout the organization and advice management on changes or adaptations to help achieve this.
    COMMUNICATION a) Communicate results and ongoing progress in the sales and marketing division through regular reports and feedback to senior management including through collecting, analyzing, and summarizing data and trends.

    Job Requirements:

    At least 3 years’ experience in a relevant marketing environment,
    Must have achieved at least a B+ or equivalent in high school
    A business degree with a bias in Sales and Marketing, attained 2nd Class, Upper Division
    Pursuing/completed professional Marketing qualification (CIM or CAM)
    Knowledge and experience with Microsoft Office
    Candidates with experience in sales and marketing of ICT products are encouraged to apply.

    Knowledge and skills

    Extensive knowledge of the principles, practices and techniques of oral and written communications and interpersonal relations skills in order to determine the most effective proposals and presentation materials, persuade institution personnel to accept suggestions and proposals, and to foster effective relationships among the units, between funding sources and the institution.
    Professional level skills in graphics and knowledge of desktop publishing for in-house graphics design and production.
    Professional level skills in proposal and publications development with writing and editing experience
    Skill in writing for a variety of audiences.
    Ability to write/edit in a variety of writing styles, ability to draft materials on a wide range of topics. Strong editing and proofreading skills.
    Experience in renewable energy field is an added advantage.

    Skills/Qualifications:

    Presentation Skills,
    Client Relationships,
    Creativity,
    Emphasizing Excellence,
    Negotiation skills,
    Prospecting Skills,
    Meeting Sales targets
    Sales Planning,
    Independence,
    Motivation for Selling

  • Client Services Director 

Account Executive

    Client Services Director Account Executive

    To oversee and lead the Client Services and Strategy teams which manage and grow our existing client accounts by devising client strategy, developing client relationships and delivering client objectives.
    Reporting to the Managing Director
    Job Responsibilities

    To oversee and lead the Client Services and Strategy teams as they manage and grow existing client accounts
    To create and develop commercial opportunities with existing clients maximizing account and revenue growth
    To build a pipeline of future work and ensure that the company’s existing client revenue target is achieved
    To input into the strategic direction and associated tactics of client accounts based on a strong understanding of their marketing and business objectives
    To obtain client feedback and drive increases in client satisfaction and engagement
    To negotiate beneficial and competitive rate cards and contracts with client procurement teams
    To manage tracking and reporting of performance to ensure team accountability and quality of service
    To drive client service excellence and a culture of delighting clients
    To ensure that your teams are continually developing their digital and marketing expertise
    To develop highly effective teams that attract the best account people in the industry
    To attract, develop and retain talent building a track record of developing leaders
    To actively input into the development of our corporate strategy based on an understanding of the digital market and client service management
    To promote the company’s purpose and vision and ownership of its values and strategic objectives
    To contribute to the development of a culture that enjoys the challenge of meeting stretching financial and performance targets
    To be responsible for self-development and to participate in the company performance development process
    To carry out all duties in accordance with company policies and standards

    Qualifications

    Educated to degree level or equivalent in a related field of study
    Significant experience in a senior management or executive level position
    Strong marketing thinking and understanding of the communication disciplines
    Exemplary client service skills with the ability to maintain and extend client relationships
    Excellent time management, numeracy skills and attention to detail
    Well-developed inter-personal skills and experience in interacting with senior stakeholders
    Fluent, clear and articulate in verbal communication with the ability to convey interest and enthusiasm when presenting
    Assertive and able to take charge of a situation when appropriate with the ability to lead, motivate and influence others
    Proven leadership experience managing teams and coaching and mentoring individuals
    Excellent understanding and experience of the digital industry
    Previous experience and involvement in growing agencies
    Expertise in rate card and contract negotiation procedures
    Knowledge of e-commerce, web technology and online marketing concepts

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  • Auto spare parts Sales Executives

    Auto spare parts Sales Executives

    Job Roles and Responsibilities

    Attend to walk in clients, phone and email enquiries, assist and provide customers with technical advice
    Record and execute client’s orders and ensure proper documentation of orders and invoices
    Man the spares shop and monitor supplies
    Develop sales strategies for the company’s products and use social network tools to expand the company’s client base and increase product awareness
    Place orders from suppliers and attend to client’s orders and deliveries
    Close sales deals under minimum supervision
    Raise invoices, issue receipts and follow up on payments

    Key Skills and qualifications

    A Diploma in Sales and Marketing or relevant field of study
    Work experience in motor spares stores, vehicle servicing or customer service
    Must have Good knowledge of car spares parts
    Ladies are encouraged to apply.
    Knowledge of motor vehicles functions
    Excellent communication and customer service skills
    Good administration and computer skills
    Should be confident, well spoken, and presentable.

  • Credit Clerks 

Credit-Sales Representative

    Credit Clerks Credit-Sales Representative

    Location: Nairobi, Kiambu and Nakuru
    Duties and Responsibilities

    Process applications of individuals applying for loans and credit
    Interview applicant to obtain personal and financial data and fills out application.
    Obtain and compile copies of loan applicants’ credit histories, financial statements, loan security documents and other financial information.
    Analyze applicants’ financial status, credit status, and undertake relevant evaluations to determine feasibility of granting loans.
    Evaluate and advice on client’s ability to pay based on analysis of their finances.
    Process approved loans for disbursement.
    Undertake business and home visits to validate applications where need dictates.
    Undertake data entry on approved loans.
    Undertake timely valuation and renewal of contracts upon expiry.
    Notifies customer by mail, telephone, or in person of acceptance or rejection of application.
    Keeps record or files of credit transactions, deposits, and payments, and sends letters or confers with customers having delinquent accounts to make payment.

    Abilities, Skills and Qualifications

    The ideal candidate must hold atleast a Diploma or Certificate in business studies, Co-operative Management /Credit Management or Banking from a recognized institution.
    Atleast one year experience in credit management/loan processing will be a plus.
    Computer literate with expertise in using ERP systems, office applications and outlook
    Good communication & interpersonal skills.
    Experience in the credit industry is a plus
    Credit-Sales Representative (8) positions)

    Salary: 15K Retainer+ CommissionsDuties and Responsibilities

    Achieve maximum sales profitability, growth and account penetration within an assigned
    Territory / or market segment by effectively selling loan products and other related company product.
    Promote / sell / secure orders from existing and prospect customers.
    Demonstrate products and services to existing/potential customers and assist them in selecting products that best suits their needs.
    Improving visibility and brand image of the company by directly selling and promoting company products to the assigned markets.
    Acquisition & customer portfolio management Marketing products and services on a daily basis to prospective customers
    Building relationships with existing referral sources and cultivate new referral sources both internally and externally
    Ensuring the best in terms of quality of sales.

    Abilities, Skills and Qualifications

    Diploma or Certificate in sales & marketing, Credit Management or Banking from a recognized institution will be an added advantage.
    Must have experience in sales or credit for at least 1 year in a financial institution.
    Must have good understanding of credit policies.
    Demonstrated aptitude for problem-solving; ability to determine solutions for customers.
    Should be results-orientated, able to work both independently and in a team.
    Should possess excellent verbal and written communication skills.
    Proficiency in using Microsoft Office applications.
    Computer literate with expertise in using ERP systems, office applications and outlook
    Good communication & interpersonal skills.

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  • Sales Representative

    Sales Representative

    Job description
    Department: Commercial
    Job Purpose:
    It entails meeting business goals and working to achieve long term growth of SEMINIS products in the small holder and large scale farming segments in Kenya by being a key member of the sales team that will drive the growth of Monsanto’s business in Kenya.
    Specific role responsibility

    Provide agronomic support & advice to the customers and prospects
    Follow up on grower (visits, calls) and trials
    Prepare the plan visits in line with the Operational plan
    Strategically plan activities to generate demand for available products. Research and understand the needs of the customer, and plan sales activities to increase sales and hybrid adoption.
    Uses competitive/marketing insights to challenge the customer using different available tools/materials
    Closes sales/obtain the buying commitment from the grower
    Work with customer to ensure complaints are resolved in a timely manner.
    Account planning through use of IDEA & salesforce.com
    Coach and support farmers on product management to ensure they succeed
    Provide after-the-sale customer service that increases customer loyalty and the % of seed purchase from Monsanto.
    Plan and deliver presentations to customers and potential customers that help increase sales in sales area.
    Allocates and utilizes available resources to maximize return on short-term and long-term strategic plan for sales area.
    Actively contributes to analyze local market needs and suggest changes or improvements to distribution strategy and farmer’s segmentation.
    Maintain and develop relationship with the customer’s Full accountabilities of money collection from the customers on time and be proactive in early money collection.
    Contribute, implement and follow-up as per Monsanto’s guidance and compliance (Business conduct, FCPA, Pledge, ESH Policy)
    Provide Monsanto with the necessary market intelligence required for the commercial success
    Setting PCM4 and demo trials / follow up trial execution at grower level to create product awareness that best fit customer needs.
    Populate/Maintain customer data base in Salesforce.com
    Provides demand forecast visibility in IBP

    Education & Experience:

    Bachelor’s degree in Agriculture or related field
    A master’s degree will be an added advantage
    Work Experience: 5+ years’ sales/ account management experience, with at least 2 years in the agricultural industry.
    Should be willing to relocate

    Special Skills: Personal skills

    Results oriented
    Customer oriented
    Strong communication and negotiation skills
    Enjoys working in a team
    Able to work with autonomy and willing to travel intensively on business (80% of the time)
    Able to prioritize
    Assertive and takes initiative to make things happen
    Technical skills
    Valid driver’s license and experience (minimum 5 years)
    Good command of English language
    Data analytics will be highly essential

    Sound like a job for you? Why work with us?

    Life at Monsanto means collaborating with dedicated professionals in a stimulating environment.
    Our people demonstrate our winning culture through positive and meaningful relationships.
    You will work with market leading brand products in a global organization.
    We provide competitive salaries, excellent benefits, and some of the best career development opportunities in the industry.
    Monsanto is named Great Place to Work in many countries around the world.

    Join our global team where your contribution will make a real difference
    We are looking for enthusiastic and committed candidates. Placements will be made in line with Monsanto’s Employment Equity Policy.

  • Account Manager

    Account Manager

    Job descriptionThe Company
    Samasource is a social enterprise that provides dignified, internet-based work to people living in poverty. We build technology that helps leverage the brain-power of the poor so they can lift themselves out of poverty by providing valuable services to companies around the world. We are a dynamic and growing team with a big vision–to reduce worldwide poverty and its effects through technology. We need the best people to help us achieve it. We like to move fast and get things done. If you join us, you’ll be able to make an immediate impact, connect with some of the brightest people in the fields of social enterprise, impact sourcing, and tech. Samasource is supported by major corporate and philanthropic funders including eBay, Google, Cisco, and the Rockefeller and Ford Foundations.
    Job Description
    Samasource is launching its first owned and operated impact sourcing center, Samasource Impact Sourcing Center and is seeking a seasoned Account Manager who will develop and lead a team of Team Leaders to provide our clients with efficient and effective services. The Account Manager will work closely with our Service Partners around the world to ensure that our clients receive the highest quality deliveries. As an integral part of our Samasource Delivery Centre, she/he will be a main point of contact for both clients and Service Partners.
    Responsibilities

    Reporting

    Provide exhaustive account and business level reporting for ongoing and completed projects along key account metrics.
    Communicate the progress of production, quality and resourcing initiatives to all relevant internal and external stakeholders.
    Performance & Revenue Management:
    Work with the project service delivery team to create performance-based data driven bonus systems geared towards attainment of client KPIs that also promote successful business outcomes.Ensure that are monthly revenue targets are attained and surpassed within timely and high quality project execution

    Project management

    Manage and deliver various project work and reliable information in accordance with agreed plans and schedules.
    Manage new project launches in collaboration with the Sales, PSG and SamaDC management team.
    Provide internal and external stakeholders with transparent and attentive project management support covering production and quality management.
    Responsible for the management, organization and co-ordination of the day to day work of the Team leaders and production staff of the designated account within the Centre to deliver the highest standards of service to clients.
    Lead and manage the Team Leaders and production staff, ensuring that they are well managed, trained, and motivated to meet the objectives and priorities of the Centre.

    Business support

    To work proactively with colleagues across the Centre taking the initiative to resolve issues as they arise and contribute appropriately to meetings.
    Provide Engineering team with feedback regarding SamaHub features
    Assist with high severity requests or issue escalations as needed.

    Relationships & Communication

    Develop a strong trusted advisor relationship with key internal, external and client stakeholders
    Operate as the centre lead point of contact for any and all matters specific to your client
    Identify potential value additions and/ or areas of work we can target for the client with justifiable business impact of the proposed solution

    Qualifications Required

    A Bachelor’s degree
    Advanced Excel skills, ability to work with lookups and pivot tables.
    Proficiency in Microsoft Word, Outlook, PowerPoint
    2 years previous account management/client services experience will be an added advantage

    Competencies Required

    Ability to accept challenges and tackle difficult situations and meet the expected goals
    Good project management skills and ability to pay attention to the qualitative and quantitative trends.
    Excellent written and verbal communication skills are essential in regards to presenting the results of analyses to management.
    Self-motivated to learn new concepts and participate in new projects.
    Strong organizational, analytical and interpersonal skills.
    Demonstrated leadership experience; the ability to develop and coach a team.
    Proven ability to build renewable revenue and expand business and margins within clients
    Proven ability to manage multiple projects at a time while paying close attention to details.