Job Field: Sector in Sales / Marketing / Retail / Business Development

  • Key Account Manager, Public Sector

    Key Account Manager, Public Sector

    Job description
    Airtel Kenya wishes to recruit for the position of Key Account Manager – Public Sector, within the Enterprise Division. Reporting to the Head of Public Sector Sales, the incumbent’s role will include;

    Sales: Meet and exceed given sales quota within an assigned portfolio of government and public sector accounts
    Business Development: Develop key relationships at both national and county governments to drive solutions that are innovative and provide value relative to the customer’s respective business needs
    Portfolio management: Responsible for overall account strategy & management to improve quality of relationships, product penetration, revenue share, supplier status and ranking
    Advocate: Serve as customer advocate, accountable for escalation and proper customer positioning on all issues pertaining to customer satisfaction
    Documentation: Ensure that all account plans, organizational charts, account information and related documentation are current and on file record
    Contract life cycle management: Provide overall management of new, existing portfolio and information relative to the customers including legal, product pricing, commercial management relative to contract agreements, price books, pricing tools, one-off deal specific bids, etc.
    Reporting: Ensure accuracy and timeliness of reporting in sales pipeline management, all regular and ad hoc sales reports as and when required

    Qualifications:

    Undergraduate Degree in business related field or economics
    Minimum of 5 years’ experience in consultative selling, handling high value opportunities
    Working experience in Telecoms, ICT, ISP, Banking or related industry
    Good experience in managing complex solutions and government procurement
    Good knowledge on work processes in both National and County Government

    Competencies and behavior

    Proactive, self-driven, energetic, resourceful and creative with experience of dealing with public sector
    Good presentation skills, able to project a strong, positive image of self and the Company
    Build good customer relationships at all levels to maximize Airtel Business’ ability
    Able to deliver professional sales presentation, proposals and reports. High Proficiency in Excel and PowerPoint.
    Must be a strong team player with a commitment to value-based leadership.

  • Marketing Executive

    Marketing Executive

    Job Responsibilities

    Contribute in the implementation of marketing strategies.
    Support the marketing manager in overseeing the department’s operations.
    Organize and attend marketing activities or events to raise brand awareness.
    Plan advertising and promotional campaigns for products or services on a variety of media (social, print etc.)
    Liaise with stakeholders and vendors to promote success of activities and enhance the company’s presence.
    See all ventures through to completion and evaluate their success using various metrics.
    Prepare content for the publication of marketing material and oversee distribution.
    Conduct market research to identify opportunities for promotion and growth.

    Qualifications

    A Degree in Marketing.
    A minimum of 3 years’ experience in a similar position.
    Good planning and organizational skills.
    A high level of integrity and reliability.
    A team player with attention to detail and follow up.
    Ability to work and deliver under pressure.

  • Sales Account Executives

    Sales Account Executives

    We are currently recruiting Sales Account Executives.
    Job Responsibilities 

    Contact MSMEs( Micro,Small and Medium companies)prospects by phone and email (60 – 80 calls per day)
    Sales are conducted via web conference and phone ( DEMOs)
    Some clients would require Sales Visits- DEMOs
    Schedule is Full-time Monday–Friday (no nights or weekends)

    Qualifications

    Any Education background,( IT , HR or a Business related course- experience in interacting with MSMEs is preferred but not required.
    Experience in Sales in ( Software, Microfinance, Banking, Insurance, Directory -Listing) would be an added plus).-Experience however is not required.
    Track record of exceeding expectations
    A desire to have a successful career in sales
    Ability to articulate our value proposition to MSMEs via webinars, Inperson,online demos, phone, and email
    Experience identifying and qualifying opportunities
    Demonstrated collaboration and negotiation skills
    Great attitude, high motivation, and a passion for growth

    Competences

    You have an eye for detail
    You like to work in a team and help everyone succeed
    You are passionate about sales and want to do it as a long-term career
    You have a positive attitude
    You are competitive

    What we will provide.

    Retainer  and 10% Commissions – Transport and Communication Costs
    Training
    Business Cards and other Marketing tools

  • Credit Micro Finance Sales Executive 

Micro Finance Sales Executive 

Credit HR & Administration Officer

    Credit Micro Finance Sales Executive Micro Finance Sales Executive Credit HR & Administration Officer

    Job Responsibilities

    Marketing and selling Company’s products and services to customers through field visits, in house calls, internet, and other marketing channels.
    Drive demand for the company’s product portfolio
    Create market awareness for the company’s product
    Establish and maintain effective working relationships with clients.
    Identify sales prospects and follow up on new leads and referrals resulting from field activity
    Keep a keen eye on market trends and the competition.
    Reviewing sales performance on weekly, monthly, quarterly basis
    Maintaining thorough knowledge of company products and services.
    Prepare forecast, sales budgets, and reports.

    Requirements

    Degree or Diploma in Sales & Marketing/ business related field or social science course.
    At least 2 years working experience in a similar role (same company)– preferably in a FMCG/microfinance/bank/insurance/ or related sector.
    Good in using Microsoft office applications- word, excel, publisher and PowerPoint
    Must have experience using internet and social media to do marketing
    Able to meet set sales target within the timeframe
    Ability to travel widely
    Must have good negotiation skills and ability to close sales deals
    Work requires professional written and verbal communication and interpersonal skills.
    Ability to communicate and interact with people from diverse background
    Handling customer requirements related to loans

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  • Public Market Analyst

    Public Market Analyst

    The Investment Analyst – Public Markets has the responsibility for continually and accurately generating research reports, investments analysis and recommendations to the investment management committee for the purpose of decision-making. The position is also responsible, from time to time, to perform other analytical work as may be assigned to by the Investments Manager – Public Markets. The holder of this position will be reporting to the Investments Manager – Public Markets.
    Responsibilities

    Conducting fundamental company & investment opportunity research and analysis; in Structured Products, Equities and Fixed Income
    Financial modelling and data analysis
    Analyzing historical and projected financial statements & investment data
    Preparing written reports and verbal presentations
    Conducting country, industry and capital markets research so as to keep up with detailed knowledge about the Kenyan micro and macroeconomic environment and financial markets
    Participating in the formulation, evaluation, and implementation of investment strategies
    Contributing in investment meetings and review sessions
    Actively participating in value creation and portfolio operations post investment
    Any other duties as may be prescribed from time to time

    Job Requirements

    At least 2 years’ experience in an investment management environment
    Must have achieved at least a B+ or equivalent in high school
    A graduate degree, with a minimum 2nd Class, Upper Division in Accounting, Finance or a business related course
    Applicant required to be a candidate in the CFA program (or demonstrate a path towards becoming one), with a strong financial background
    Strong communication skills (both written and oral)
    Good analytical and quantitative reasoning
    Strong organizational and time management skills – ability to adhere to deadlines, multi-task and prioritizeEntrepreneurial spirit with demonstrated creativity & innovation in business
    Research and Planning; Business Development and Analytics
    Ability to learn quickly and manage workload, work effectively under pressure in a demanding environment
    Knowledge and experience with Microsoft Office, with exceptional skills in Microsoft Excel and PowerPoint

  • Senior Business Growth & Development Manager

    Senior Business Growth & Development Manager

    Job description
    Job Purpose
    To generate new business whilst maintaining existing Corporate and High Net worth Client base in order to achieve business growth targets
    To ensure that high quality standards of customer experience is provided in order to attract, retain and grow wallet share for increased sustainable business
    To optimize resources mainly human capital and Bank assets in order to achieve a quality, effective and efficient business model while appreciating the business risks.
    Reporting to the Regional General Manager, the role holder will be responsible for the following:
    KEY RESPONSIBILITIES

    Strategy Execution

    Own the Branch targets and deplore a robust strategy on how to meet and exceed the targets
    Unlock key business opportunities and manage key relationships and clients
    Harness support of key business enablers to support realization of the strategy

    Business Development

    Build trusted relationships with both Corporate and High Net worth Clients and other key stakeholders with an aim to expand market and grow wallet share
    Promote and execute business growth initiatives and new products
    Proactively market lending and deposit opportunities from current and prospective clients
    Champion growth of non-funded income lines to ensure a balanced healthy business
    Understand and provide clear direction to the branch based on market analysis and local area customer trends and competitor offering
    Budget accountability: responsible for strict cost management in the branch.

    People Management

    Drive and inculcate the right Corporate culture at all times
    Create an empowering environment for direct reports that fosters creativity and encourages innovation
    Develop a high performing team through effective use of KPIs/ SMART targets and timely reviews with active feedback and coaching
    Ensure training of staff is carried out and business continuity plans are in place
    Reward and recognize high performing teams and staff, hence motivating the team towards high performance
    Directly responsible for discipline among staff within the branch by following the Bank’s disciplinary and grievance procedures
    Conduct regular meetings with branch staff to ensure all staff are on track on performance, receive feedback on any issues arising from the business and support those with performance challenges
    Mentor and develop upcoming Managers.

    Customer Experience

    Ensure the branch achieves service excellence by closely monitoring and improving customer service standards, through closely working with the Regional Customer Service Managers
    Ensure regular training on customer service is done for the branch teams by the Customer Service Champions
    Ensure stellar customer service and prompt attendance to any customer complaints.

    Compliance & Risk

    Ensure that all operations and controls within the branches are adhered to and in compliance with set regulations, to protect the business
    Achieve performance standards in the branch audit; low portfolio at risk (PAR) by ensuring that there is quality lending; no frauds and overall high compliance standards; Participate in Branch Credit Committee meetings
    Budget planning, control and evaluation for the Branch.
    6. Brand & Corporate Social Responsibility (CSR)
    Promote the Brand of the Bank by ensuring cleanliness, branding and participating in community related initiatives
    Support CSR activities in the Branch and beyond
    Guard the Bank against reputational risk by ensuring effective governance in the Branch.

    Additional Responsibilities: On request, participate in Departmental and or Group wide business initiatives including any other matters that may be assigned from time to time.
    Behavioral Competencies

    Is exceptional at relationship management
    Is an inclusive leader with an extroverted interest in people
    Enjoys responsibility, authority and the social initiative required by a leadership position
    Applies pressure in a charismatic way to achieve an objective and to gain acceptance of their point of view
    Applies interpersonal skills, self-confidence and charisma to influence and persuade
    Is an excellent motivator, knows how to communicate and can persuade
    Is very independent, has no difficulty accepting risks and has a strong sense of urgency.
    Leadership Style
    Display initiative and an enthusiastic, positive and persuasive style
    Take immediate control of situations and does what it takes to attain objectives and solve problems
    Makes decisions in a spontaneous and confident way, based on the available information
    Is a good team leader; with a confident and “in charge” attitude to lead the group to the completion of goals
    Encourages direct reports by delegating work, exerting effective controls progressively towards objectives
    Able to lead and inspire the team including other managers to achieve results.

    Desired Knowledge

    Thorough understanding of the Banking industry and the policies and procedures of the Bank
    Good knowledge of the business environment, industry regulations and government regulations
    Strong marketing and selling skills
    World class customer service skills
    Able to handle very complex transactions both funded and non-funded
    Able to have a wholistic view of the client for value chaining, wallet sizing and business deepening
    Good working knowledge of MS office suite and Bank’s systems.

    Qualifications & Working Experience

    Holder of a degree (business related preferably) from a recognized University will be desired) or its equivalent with 10 years’ experience in a managerial function 5 years of which must be in a large sized branch
    Over 12 years working experience in the financial/ service industry
    Holder of banking professional qualifications such as ACIB or AKIB and working experience in a multicultural environment will have an added advantage
    Experience in both Bank operations and credit will be an added advantage

    If interested and you meet the above requirements, please submit your application by attaching your detailed Curriculum Vitae.

  • Lubricants Sales Co-ordinator – Resellers 

Lubricants Sales Engineer

    Lubricants Sales Co-ordinator – Resellers Lubricants Sales Engineer

    Job Description
    We are seeking to recruit a performance driven professional for the following position:
    Job Purpose
    Responsible for identifying and developing new market opportunities of lubricant products, maintaining profitability and market share and offering lubricants support to all customers in assigned region.
    Duties & Responsibilities
    The incumbent shall be responsible for the following:-

    Manage customer portfolio to achieve business Objectives: Volume, Margin, Credit Metrics, and Business Development.
    Maintain sales portfolio, monitor growth and performance.
    Develop emerging business opportunities in the market and recruit new customers to grow business size.
    Develop and grow Distributor customers and penetration in the market.
    Develop Business plans with the distributor, and ensure implementation of the activities.
    Offer support to resellers on lubricants issues such as stocking, pricing and merchandising
    Manage and maintain good customer relationship with all customers
    Market Intelligence and monitoring – Maintain database of the size of the market and the various competitors and market shares. Provide regular market intelligence such as pricing, new customers, competitor activities
    Manage Credit metrics in-line with the company credit policy. Collect account receivables in line with agreed trading terms and complete customer Credit appraisals as per the schedule.
    Ensure all invoices and statements are sent in time to customers. Highlight and resolve invoice disputes with customers.
    Implement company policies and procedures, and ensure relevant controls are in place.
    Manage and support implementation of marketing campaigns & promotions in the reseller channel
    Proactively liaise and communicate with all business units within the company to ensure customer’s requirements are met.
    Conduct lubricants product knowledge training to distributor’s staff, mechanics and their customers.
    Provide marketing support to distributors, wholesalers and retailers

    Candidate profile
    Qualifications, Competencies And Experience
    The job holder will require the following minimum qualifications;-

    Bachelor’s degree
    Three (3) years works experience in a sales and marketing environment with skills in : Account management ; Business development; Market research & intelligence; Sales performance tracking and reporting; Marketing &Sales strategy;
    Experience in sales and marketing in the motorcycle industry will be an added advantage
    Excellent analytical, negotiation, communication, organizational and public relations skills.
    Ability to prioritize, autonomy, strict approach, creative thinker
    Valid Driving License; will involve regular field travel.

    Candidates who are interested and meet the above criteria may submit their applications enclosing detailed CV’s and copies of their academic testimonials online on or before 5th January, 2018.
    Offer ID
    10287BR

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  • Senior Manager, Consumer Insights (East Africa)

    Senior Manager, Consumer Insights (East Africa)

    Job description
    Nielsen is seeking an innovative, experienced and results – oriented business development and client service Senior Manager to join our Consumer Insights (CI) business in East Africa. This is an exciting career opportunity with key responsibility for contributing to the growth of the consumer insights business, building strong client relationships and making a positive impact on client organizations.
    The principal responsibilities of this role includes;

    Generating revenue and growing the business verticals by identifying opportunities to add value to existing and new client organizations
    Developing a clear business plan to ensure a healthy pipeline of projects to achieve annual revenue targets and business goals
    Significantly contributing to clients’ business needs and expectations ensuring a high degree of client satisfaction and strong business partnerships
    Understanding clients’ businesses and providing insights to clients’ strategic goals and objectives with a view to becoming a trusted business advisor to clients
    Contributing to new business initiatives and participating in the development and launch of new services
    Providing high standards of professionalism within the client service team ensuring delivery of compelling proposals and high quality insightful reports with a clear value proposition for client requests
    Coaching and developing strong talent, ensuring high levels of engagement and a professional team environment focused on exceeding internal and external client requirements
    Monitoring financial performance against budget or forecasts and ensuring the implementation of appropriate actions that will lead to the achievement of business targets
    Ensuring proper pricing of contracts and effective management and execution of client projects within agreed timelines and cost
    Ensuring client queries and concerns are addressed on a timely basis and clients are kept updated on ongoing projects and deliverables
    Ensuring timely and accurate billing of client invoices and compliance with the company’s financial policies and requirements
    Promoting effective working relationships with clients; the client service teams; and other functions to achieve business goals and objectives.

    Knowledge and skills required

    Bachelors degree in Marketing, Research or a business related field
    Post-graduate degree or MBA is preferred but not mandatory
    Minimum of 7 – 8 years working experience in FMCG, Market Research and Client Servicing, three of which would be at manager level in a research agency or as part of the innovation and insights function in a multinational organization
    Excellent verbal and written communication skills
    Proven experience in the design and execution of research projects to address business or client needs
    Strong business acumen, strategic perspective and good knowledge of market dynamics
    Expertise in servicing clients and strong analytical skills
    Good organisational skills; strong leadership and people management skills with a demonstrated track record in effectively leading and developing teams
    Competent negotiator with effective influencing skills
    Preferably good knowledge and some understanding of Nielsen products and service offerings

  • ICT Industry Sales Manager

    ICT Industry Sales Manager

    Reporting to the Chief Executive Officer, the Sales Manager will be responsible of accomplishing of sales activities by researching and developing opportunities and plans. The position will also be responsible for implementing the sales plans, managing sales staff and providing leadership towards the achievement of maximum profitability and growth in line with company vision and values.
    Job Accountabilities

    Developing business plans and appropriate sales strategies to ensure the attainment of company sales goals and profitability, including timely collection of accounts receivables
    Managing sales staff, maintaining communication in the sales team and ensuring good performance
    Developing appropriate sales incentive schemes to encourage and sustain a culture of high performance
    Monitoring sales performance closely and provide timely feedback to senior management regarding performance
    Assisting Sales Executives in preparation of proposals and presentations
    Ensuring sales targets are attained and sales expenses are contained within the budget
    Maintaining contact with all clients in the market area to ensure high levels of client satisfaction
    Sustaining rapport with key accounts
    Ensure that all Sales staff adhere to company policies, procedures and code of business conduct and ethics at all times

    Qualifications

    A minimum of a Degree in Business, IT or other relevant field
    At least 5 years’ experience in sales with 3 years in a senior sales position
    Excellent skills in communication, presentation, business reporting and competitive proposal writing and
    negotiation will be an added advantage

  • Sales Account Manager

    Sales Account Manager

    Reporting to: General Manager
    Direct Reports: None
    Business development and account retention position, responsible for acquiring new assigned non- Hitachi Vantara accounts in the country, and growing existing Hitachi Vantara accounts. Works to attain milestone goals by progressing sales of all Hitachi Vantara products and services to assigned accounts. Uses market solution knowledge and expertise to identify and develop valuable business solutions that leverage Hitachi Vantara’ products and solution sets. Orchestrates internal Hitachi Vantara resources such as Pre-Sales SE’s, Partner Account Managers, Professional Services, and sales management to maximise Hitachi Vantara opportunity with accounts. Develops strong relationships with key buyers and decision makers in accounts. Solve our client’s business challenges leveraging Hitachi Vantara solutions.
    Primary Responsibilities

    Will be responsible for assigned accounts in the country. These will be a mixture of ‘legacy’ and new accounts.
    Co-operate with assigned Hitachi Vantara Partners in the region.
    Targeted to achieve all allocated objectives associated with the Hitachi Vantara sales plan currently applicable.
    Carries overall quota and is fully responsible for quota and sales objectives within the accounts.
    Main point of contact for the accounts, owning the overall relationship.
    Develops, coordinates and manages all account and team activities within the account. Consisting of sales/pre-sales, support and technical resources. Identifies and brings in any additional resource required to support the strategic objectives of both the account and Hitachi Vantara.
    Responsible for overall business development, programs, alliances and other business activity relative to Hitachi Vantara goals in the account.
    Develops and maintains a master account plan and identifies, documents and communicates the global plan for the account.
    Tracks Hitachi Vantara portion of total IT spend in the account.
    Implements Global agreements with the account, taking into account local terms, conditions and practices for all locations.
    Controls all forecasting and pipeline management for the allocated accounts.
    Plans, organizes, leads and controls balanced sales growth, continued account penetration and customer satisfaction on a long-term multi-year focus. Demonstrates advanced knowledge and practice of the Opportunity Planning Process.
    Must maintain detailed knowledge of Hitachi Vantara software and hardware products, competitive products, customer vertical industry, and have in-depth understanding of the customer’s application strategy. Ability to help customer make future application decisions.
    Comply with all published Hitachi Vantara policy guidelines.

    Key Skills, Knowledge and Experience

    Possesses proven, professional new business account management skills including multi-level sales negotiation experience. This will include the ability to overcome obstacles in order to gain agreement and work both externally and internally to ensure agreements are reached which are satisfactory to all concerned.
    Ability to ‘cold call’ to open new Accounts to grow existing footprint.
    A strong track record of sales achievement within the new business or account management environment. Appropriate candidates will possess a good solution selling track record.
    A successful track record of negotiating high value orders with a recognised supplier within the I.T. industry or proven experience within Hitachi Vantara in a relevant sales/marketing support or Systems Engineer role.
    Demonstrable business awareness with the ability to adopt a disciplined and commercially approach to achieving goals and objectives including the ability to create and maintain a business plan. Appropriate experience would include being fully conversant with key financial ratios, business indicators and financial trends.
    Possesses good business knowledge pertaining to vertical market alignment.
    A strong and confident communicator and presenter capable of developing excellent working relationships and who can sell him/herself within the company and to customers and prospects. First class verbal communications, report writing and presentation skills. Comfortable operating/presenting at senior management level.
    A self-motivated person who will be expected to work effectively without close supervision making prudent decisions without continual reference to his immediate manager. In addition, the candidate will also be expected to maintain good communication with his management and colleagues that no opportunities are lost.
    Although personally successful will value the team and the advantages it brings.
    Has the ability to work within a support infrastructure, co-ordinating and motivating these resources as required.
    Possessing a personality, which will respond positively to working within the structure of Hitachi Vantara and is genuinely enthusiastic to face the challenge, which Hitachi Vantara offers.
    Ideally, candidates will have been educated to degree level.

    Key Competencies

    Solution Selling experience.
    Commits Time and Effort to Ensure Success.
    Provides Proactive Assistance/Support.
    Develops Technical Competence.
    Educates Customers through Training.
    ‘Cold calling’.
    Customer relationship building.
    Effective communication with ‘C’ level Management.
    Additional Competencies
    Team Orientation.
    Takes Personal Responsibility.
    Effectively Communicates Ideas.