Jobs Kenya

Job Field: Sector in Sales / Marketing / Retail / Business Development

  • Client Account Manager Country Manager

    Client Account Manager Country Manager

    We are seeking an experienced Account Manager to grow existing wholesale clients of BURN’s improved cookstoves. The Account Manager will be responsible for selling to BURN’s existing distributors such as private trading companies, social enterprises, NGO’s, third party E-commerce platforms.
    The position will involve account management; sales; building client relationships; payment collections; working with clients on their sales & distribution strategy; developing joint marketing plans with clients; training management and client’s staff on BURN products. This is an Account Management position; we are seeking a farmer who can grow existing clients, not a hunter.
    Roles

    Relationship Management: Be the primary contact person for existing wholesale clients of BURN. Regularly meet with clients to strengthen relationships, introduce new products, grow clients monthly sales.
    Continuously strengthen BURN’s relationship with senior management team of clients. Sales: Sell BURN produce to clients’ introduce new product; acquire LPO’s; negotiate pricing and offers
    Consult Client on Business Strategy: Work with clients on their business strategy to increase sales BURN products. Consult your clients on their distribution methods, expansion strategy, route-to-market, margins, staff training, incentive programs, and more.
    Marketing Support: Work closely with BURN Marketing team and clients to develop and execute joint marketing plans to help grow client sales.
    Account Collections: Negotiate payment terms with clients, & collecting on outstanding invoices.
    Client Training: Train client’s staff on BURN products, our value proposition, and how to sell BURN products
    Measurement & Analysis: Consistently track sales performance, measure and analyze your monthly sales projections versus actuals sales, perform ROI analysis, use data to determine sales strategy.
    Professional Development: Attend trainings and meetings in BURN office as requested. Develop a Sales Strategy and personal Business Plan.

    Job Requirements

    College Degree Preferred.
    Previous experience: 3+ years in consumer goods sales and/or wholesale Account Management.
    Experience with wholesale consumer durable goods is ideal.
    Previous experience growing wholesale clients, developing sales and marketing strategy.
    High energy, positive attitude, a great willingness to learn and grow professionally, eager to contribute to the
    Sales Team with new ideas, can speak professionally in English and Swahili.

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  • Operations & Sales Manager Bakery Shift Supervisor Shop Manager

    Operations & Sales Manager Bakery Shift Supervisor Shop Manager

    Will require a strong sense of enterprise-wide mindset to ensure Strategic Priorities, Sales and Operations decisions; are in the best interest of the company.
    Strong leadership skills are required to create direction; a “can do attitude” with a strong drive for results will be necessary to overcome obstacles and motivate the team through challenging projects.
    Must be able to juggle and advance multiple priorities at once, in a timely fashion, with high-quality output across multiple functions in the organization. Should have ownership to the overall performance of the company.
    Job Responsibilities      

    Oversee entire company’s operation to ensure superb product and customer service
    Personnel management, motivation, coaching, disciplinary issues, and implement trainings
    Develop and lead a sales team to provide customer service at the highest level in all areas
    Assure product delivered to customers is of optimum quality and in-stock conditions are maintained
    Works with sales personnel to generate new business and maintain current client relation
    Maintain a high degree of our client’s concept and of product knowledge to all staffs
    Oversee product ordering and inventory controls
    Ensures that all Government, Good Manufacturing Practices and Internal company regulations and standards for Food Hygiene, Safety, product freshness, sanitation, pest control are met
    Works to achieve set department budget that contributes to the company’s long range goals
    Monitor and manage Sales, product, labor, and other operational expenses to ensure budget requirements
    Ensure highest level of quality and presentation in products and services
    Works with other department managers to effectively deliver results
    Responsible for employment interviews, performance appraisals
    Responsible for spearheading the departmental goals to align with the company’s goals
    Maintain uncompromising focus on high quality standards and bottom line profit improvement
    Champion Good Manufacturing and Lean Manufacturing practices in the bakery
    Devise, implement, and continuously review Policies, Rules & Regulations & Other Internal Company Standards
    Ensure full utilization and accurate data entry of the in house management system (CMS) across all cross functional departments that will generate accurate reports

    Qualifications

    Bachelor’s Degree
    5+ years of management experience
    Proven leadership experience in FMCG environment
    Sales oriented / Sales experience background
    Strong leadership, ability to set, communicate and drive brand vision
    Sound financial/analytical acumen, problem identification and resolution skills and creative/consumer insights abilities
    Strong interpersonal and communication skills to motivate and lead a diverse cross-functional team of professionals
    Ability to coach, mentor and develop others

    Skills:

    Strong & Decisive Leadership
    Analytical
    Organizational
    Team Building
    Planning
    Communication

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  • Engineering Works Business Development Officer Business Development Associates

    Engineering Works Business Development Officer Business Development Associates

    Our client, a mid-sized engineering works firm, is seeking to fill the role of a business development officer. The ideal candidate for the position need the following qualifications
    Job Requirements

    Track record of performance in sales;
    3-7 Years’ Experience in a similar work environment – engineering, construction etc;
    Degree/diploma in engineering or business.

     

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  • Energy Audits – Technical Sales

    Energy Audits – Technical Sales

    It seeks to fill the position of Technical Sales Personnel.
    This is a great opportunity that gives you the chance to hone and launch a career in sales by joining an exciting, high-growth, young start up in the Energy Management space. Personality and enthusiasm are the key qualities we’re looking for.
    Job Responsibilities

    Prospect, cultivate and engage residential and commercial customers in identifying viable cost-effective energy solutions.
    Follow up on newly assigned leads as soon as possible (ideally within 24 hours)
    Thoroughly complete site surveys.
    Work closely with customers throughout the sales/design/implementation/post-implementation cycle.
    Design systems with customer’s well-being in mind, appropriately sized and aesthetically pleasing Coordinate concurrent construction teams, procurement, warehouse/supply, and other department activities to ensure smooth project implementation.
    Represent company’s well-earned professional reputation and exhibit professional and ethical behavior at all times.
    Provide presentations to potential clients; present information in a sincere, professional and respectful manner.

    Qualifications

    You have a minimum of two years successfully closing Energy Audit project sales or designing Energy Audit sales systems.
    You understand electricity, how related equipment works.
    You have experience with standard electrical engineering industry software tools such as AUTO CAD a plus.
    You use a consulting sales style.
    You have the breadth of knowledge to be a trusted advisor to potential and ongoing customers.
    You want to learn and grow with an ethical enterprise that cares about its customers and employees.
    knowledgeable about energy audits, with the ability to articulate the financial, technical and environmental merits of an energy system.
    Detail oriented and polite, with excellent verbal and written communication skills and a dedication to high levels of customer service.
    Ability to learn a technical product, work under pressure, meet deadlines, prioritize and multi-task.
    Ability to work under minimal supervision.
    Bachelors in (Electrical & Electronic, Technology, renewable energy or related) from an Accredited institution.

  • After Sales Specialist

    After Sales Specialist

    Job description
    Why Sunculture?
    This is a highly rewarding role for a technically oriented professional eager to provide after sales customer support. If you are a data driven problem solver excited to build systems and improve Sunculture’s operational post sale support structure then this will be a perfect fit role. This role will quickly evolve into a leadership role offering a successful candidate a seat at the leadership table and an opportunity to influence company decisions, that will lead Sunculture towards their goal of making their mark upon the lives of farmers.
    Key Responsibilities:

    Communicate directly with Sunculture customers, providing technical inbound after sales support on product installation, maintenance or operational issues.
    Manage data logging to track customer issues and facilitate swift resolution collaboratively with internal departments.
    Collect, track, analyse, interpret & report on data findings to push for data-driven decision making & action.
    Manage decentralized personnel by working closely with these teams to onboard, train, mentor and provide support.
    Create procedural documentation for the customer support team eg: telephone scripts, FAQs etc
    Identify systemic product issues and leverage team expertise and problem solving tools to discover the root cause thereafter managing and implementing permanent solutions.
    Initiate systems building and process improvement efforts to support scaling and increase cost efficiency.
    Ensuring Net Promoter Score (NPS) is high through the delivery of top notch service – no issues are unresolved, timely after sales support.
    A day in the Life
    Follow up on customer issues to improve customer experience by understanding queries and offering practical solutions.
    Report weekly and monthly on end user ticket activity and trends to the leadership teams.
    Drive cross-functional teamwork to resolve customer tickets in a timely fashion.
    Serve as technology liaison for off-site teams (Field sales agents)
    Collaborate within a hard-working and familial work environment.

    Does this sound like you?

    Bachelor’s Degree minimum (ideally in a technical or engineering discipline)
    Minimum of 5-10 years of prior management/leadership experience in a similar position – managing decentralized teams and remote clients.
    Effective communication skills, including written, verbal, and listening skills. Shift between technical to non-technical language when handling teams & clients
    Great customer service skills capable of resolving customer service issues in a timely and efficient manner.
    A resourceful problem solver capable of ensuring customer incidents and requests are resolved in a timely fashion.
    A strong team manager with great people skills; able to build relationships with a focus of team winning.
    Strong analytical skills with strategic abilities and an entrepreneurial mindset.
    Must be proactive, self-disciplined, self-motivated and have a demonstrated ability to follow tasks through completion.
    Must be able to develop trust, respect, and confidence of coworkers and managers.
    Target focused Individual capable of meeting and exceeding after sales performance based goals.
    Advanced computer knowledge & skills including Microsoft Office and proficiency in data logging programs that utilize ticketing tracking systems.
    Must be able to work flexible hours and days.

  • Head of Sales and Distribution

    Head of Sales and Distribution

    Job description
    Role Overview
    The successful candidate will be responsible for managing the Go to Market and Sales Strategy for Equitel and EazzyPay Products and Services through effective management and coordination of market demand monitoring, planning and sales processes on time and within budget. This role will also entail establishing mutually beneficial strategic business relationships and partnerships in order to achieve the set revenue objectives.
    Key Duties & Responsibilities

    Evaluate market potential and formulate performance indicators for the different Equitel and EazzyPay revenue streams.
    Align the revenue indicators to the business revenue targets
    Develop monitoring and evaluation templates for revenue performance management.
    Develop and align revenue targets for each function in Finserve business unit to ensure achievement for the overall target.
    Identify strategic business partners and champion development of the relationships.
    Prospect and recruit new business partners aligned to the Finserve’s strategy and focus.
    Formulate and manage the implementation of business development plans for Finserve.
    Cross functional management and coordination of all activities within Finserve and the Bank in relation to activities being done with the business partners to ensure business growth
    Ensure all contracts are executed with Business partners prior to trading
    Define and agree the terminals implementation scope and translate this into requirements for the various portfolios.
    Development of the handset portfolio in line with Finserve’s strategic business direction.
    Management of the after sales support function and development of service level agreements to ensure adherence to quality standards for all terminals acquired by the business.
    Lead supplier negotiations with terminal vendors and third parties and get the best value for Finserve and provide view of handsets roadmap against business requirements.
    Champion the development and maintenance of effective and mutually beneficial relationships with different types of business channels.
    Develop prioritization tools for building relationships with key partners by ranking them. The 20% of highest potential clients to have 80% support, while the 80% to have 20% support.
    Ensure strict adherence to all contractual requirements in consultation with the Legal Business Partner.
    Ensure that the sales and business development team is adequately resourced to deliver against new business targets
    Prepare the GTM and Sales structure and align it within Finserve’s and Equity Group’s direction.
    Enforce desired organizational culture within the team
    Ensure highest level of integrity through reinforcing high ethical and compliance standards in the terminals acquisition, sales and distribution processes.
    Report on the business performance across all revenue streams.

    Critical Competencies

    Planning
    Implementing/Coordinating
    Motivating
    Problem Solving and Designing
    Assessing and Evaluating
    Integrating/Coding/Estimating
    Learning & Researching
    Influencing and Advising
    Writing /Drawing.

    Education Requirements

    Bachelors Degree in Sales and Marketing or a business management discipline
    10 years hands – on experience in Sales Management & Business Development in a highly competitive commercial environment
    5 Years’ experience in management
    Good understanding of the Kenyan market, subscriber preferences and subscriber trends
    Experience in learning technology, enterprise applications or testing marketplace.
    Have strong business/financial acumen with experience developing metrics and pricing and compensation programs.
    Good product intuition.
    Strong analytical skills with exceptional attention to detail.
    Good understanding of financial principles, understands financial ratios, can interpret standard financial statements
    Excellent contract negotiation experience and high rate at successfully closing deals
    Innovative, creative and resuls oriented
    Strong interpersonal and people skills
    A team worker with strong customer focus
    Strong communication/presentation skills
    Strong familiarity with business management
    Confident, self-assured, personable and presentable.
    Highly organized, conscientious and detail oriented

    If you meet the above requirements, please submit your application by attaching your detailed Curriculum Vitae.

  • Director Marketing & Sales

    Director Marketing & Sales

    Job description
    AMI is looking for a creative and ambitious leader to drive growth as we strive to become Africa’s leading brand in workplace learning. Entrepreneurial hustle, strategic nous and commercial creativity more important than traditional/big-brand marketing experience. This is a senior role reporting to the CEO and working closely with other directors as part of AMI’s strategic leadership team.
    Role:

    Work with GMs of local markets to build AMI’s enterprise sales structure and processes for scale, including implementation of CRM, KPIs, compensation structure and analytics
    Lead marketing and communication across markets to position AMI as leading brand in workplace learning, including events, thought leadership and content marketing
    Drive in-bound lead generation & provide sales support, including all communication materials, case studies, white papers etc
    Potential to work with CEO on business development strategy and new markets, depending on candidate interest and experience

    Requirements:

    Minimum of 7 years experience in strategic marketing, business development or communications, with at least 3 years in B2B , OR minimum 7 years in a professional services role that includes a business development and/or marketing component (essential)
    Experience working in Africa, ideally Kenya (essential)
    Experience working in entrepreneurial or high-growth environment (essential)
    Postgraduate degree or equivalent experience

  • Partnership Manager – East Africa

    Partnership Manager – East Africa

    Job Description
    This role focuses on maintaining and growing new and existing strategic partnerships that increases the revenue and subscriber base for the iflix business in East Africa. Essentially this role is to lead, initiate, prioritize, negotiate, execute and measure partnerships with key businesses.
    ABOVE AND BEYOND THE BELOW, THAT’S WHAT’S EXPECTED OF YOU – BUT AT THE LEAST PLEASE ENSURE THE FOLLOWING…

    Partnership Retention

    Develop and execute strategy to maximise effectiveness of existing partnerships
    New Business Development
    Propsect for potential new clients and turn this into increased business
    Cold call as appropriate within market or region to ensure a robust pipelinr of opportunities
    Research and build relationships with new partners
    Create presentations, calculate buisness cases and provide proposals
    Set up meetings, plan approaches and pitches. Work with Marketing and Business Development teams to develop proposals that speak to the client’s needs, concerns and objectives
    Negotiate terms and close partnership deals on terms that are beneficial to iflix

    Link with regional legal?
    Business Development Planning

    Monitor competition and update business development and marketing teams on industry developments that might provide additional opportunities for iflix
    Research and investigate new, exciting and innovative ways for iflix to reach their strategic objectives
    Meet potential clients by growing, maintaining, and leverging your network
    Share learnings and insights across other iflix operating markets

    Management and Research

    Submit weekly progress reports and ensure data is accurate
    Forecast monthly/quarterly revenue and subscriber base targets and ensure they are met
    Track and record activity on partnership proposals

    Marketing

    Support marketing intiatives by increasing brand visibility and perception of iflix as a local brand and executing marketing strategy via partners’ marketing channels
    Be available over weekends
    Tech & Legal
    Work closely with tech and legal teams to ensure compliance and create solutions that benefit our partnerships that align and complement our internal strategt and roadmap.

    TICKING OFF MOST OF THE BELOW CHECK BOXES? GOOD – COME CHAT WITH US!

    Networking, Persuasion and Presentation Skills, Closing Skills, Motivation for Sales, Prospecting Skills, Sales Planning, Market Knowledge, Professionalism
    Good understanding of processes and principles within Business Development and Marketing functional areas;
    Good skills to implement Business Development and Marketing processes;
    Good Microsoft Office (especially Excel & PowerPoint) skills OR similar Google applications;
    Standard language requirement: English
    Proficiency level: 3- Advanced Professional Proficiency
    Ability to use the language fluently and accurately on a professional level. Is able to serve as an informal interpreter under unpredictable circumstances. Is able to perform extensive, sophisticated language tasks.
    Good communication & negotiation skills

    If you like working on bean bags, hold meetings on indoor swings and play foosball during breaks, COME WORK WITH US!!! Shortlisted candidates will be contacted

  • Business Development Manager

    Business Development Manager

    The successful candidate must have experience in the Marketing and Creative Industry.
    The job will involve strategy, client service, operations and business development.
    The main responsibility for the Business Development Manager is to lead, plan, direct and coordinate all of the company’s operations.
    He/she will be responsible for improving performance, productivity, efficiency and profitability through the implementation of effective methods and strategies.
    He/she will manage a team including other managers. The Business Development Manager will have a sales target and will ensure client needs and expectations are met or exceeded.
    Job Responsibilities

    Oversee all operational systems, processes and best practices that guarantee excellent client service
    Oversee production
    Lead business development initiatives
    Contribute towards the achievement of company’s strategic and operational objectives
    Involved in managing the team including taking part in recruitment, training, performance management
    Cater to all client issues that arise
    In cooperation with other managers, help establish operational procedures and put them into effect
    Facilitate communication between employees and departments

    Qualifications

    A wide range of business and interpersonal skills
    At least 5 years’ proven, relevant work experience
    Adequate knowledge of organisational effectiveness and operations management
    Working knowledge of budgets, forecasting and metrics
    Good IT skills – MS Office etc
    Ability to effectively communicate with all levels of the organisation
    Leadership and organisational skills
    Bachelors degree in a relevant field
    Business development skills

  • Marketing Executive Personal Assistant Direct Sales Executive

    Marketing Executive Personal Assistant Direct Sales Executive

    Marketing executives oversee many aspects of a campaign throughout the entire lifespan of a product, service or idea. As such executives are likely to have a great deal of responsibility early on and will be required to manage their time and duties themselves. These responsibilities can include:
    Roles

    overseeing and developing marketing campaigns
    conducting research and analyzing data to identify and define audiences
    devising and presenting ideas and strategies
    promotional activities
    compiling and distributing financial and statistical information
    writing and proofreading creative copy
    maintaining websites and looking at data analytics
    organizing events and product exhibitions
    updating databases and using a customer relationship management (CRM) system
    coordinating internal marketing and an organization’s culture
    monitoring performance
    Managing campaigns on social media.

    Job Requirements

    Degree in Marketing would be an advantage as would CIM qualification.
    Previous experience in a similar role.
    Strong project management/organizational skills.
    Ability to use spreadsheets to analyses data and spot trends.
    Understanding of customer segmentation.

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