Job Field: Sector in Sales / Marketing / Retail / Business Development

  • Head of Marketing & Communications

    Head of Marketing & Communications

    Job Summary:
    Responsible for planning, development and implementation of all of the Organization’s marketing strategies, marketing communications, and public relations activities, both external and internal.
    Oversee development and implementation of support materials and services for chapters in the area of marketing, communications and public relations.
    Direct the efforts of the team and coordinate at the strategic and tactical levels with the other functions of the Organization.
    Responsibilities

    Responsible for development of marketing and communication strategy in line with overall company strategy.
    Responsible for creating, implementing and measuring the success of:
    A comprehensive marketing, communications and public relations program that will enhance the Organization’s image and position within the marketplace and the general public, and facilitate internal and external communications; and,
    All Organizational marketing, communications and public relations activities and materials including publications, media relations, client acquisition and so forth.
    Ensure articulation of Organization’s desired image and position, assure consistent communication of image and position throughout the Organization, and assure communication of image and position to all constituencies, both internal and external.
    Coordinate market research studies and analyse their findings.
    Conduct economic and commercial surveys to identify potential markets for Internet Solutions Group’s products and services.
    Coordinate and participate in promotional activities, trade shows, seminars, forums and other events, working with Internet Solutions.
    Work closely with the Revenue teams in supporting their efforts through advertising, promotional activities and other marketing initiatives.
    Provide timely, accurate and relevant information to staff and the public through print and electronic media outlets.
    Manage the Marketing Department budget and deliver all marketing activity within set budget.
    Participate in product development, pricing and develop and support strategies for new products.
    Coordinate CSR activities.
    Oversee all internal events such as Company events, Staff Parties, team building events for the whole Group.
    Develops, implements digital strategy, monitors following and drives lead generation to support brand and revenue generation.
    Develop Marketing Dashboard and track performance against defined marketing metrics

    Qualifications

    Bachelor’s Degree in Marketing, Business or related field
    CIM added advantage or its equivalent.
    Must have at least 5 Years’ of experience in fast paced marketing environment
    Good experience in ATL & BTL marketing
    Proficiency in Microsoft Office programs.
    At least 4 years of supervisory experience
    Team player with excellent interpersonal skills and ability to lead and motivate other team members.
    Drive, energy and results oriented with a commitment to deliver excellence.
    Track record of success and value addition in previous roles.
    Ability to work under minimum supervision, prioritizes work and meet tight deadlines.
    Energetic, enthusiastic, hands-on, independent, with the ability to take initiative.
    Willingness to delve into the detail where required as well as providing leadership.
    Ability to be self-motivated with a positive attitude and a solid work ethic

  • Business Development Assistant

    Business Development Assistant

    Department: Livelihoods
    Reports to: Project Manager
    Liaises with: Area Manager, UNHCR and other Partners on ground
    Duty Station: Kakuma, Kenya
    Job Summary: To play a central role in supporting innovative livelihoods initiatives to facilitate a broad based entrepreneurial mind-set and a new set of business development ideas among the PoCs in Kakuma Refugee Camp.
    This will involve working with Business Development Officer and other project officers, partner organizations and PoC community in the camp.
    Responsibilities

    Key activities will involve support in coordination and mainstreaming of business development activities in the refugee camp.
    He/she will be tasked with supporting the Business Development Officer in coordinating the implementation of livelihood activities in the refugee camp.
    The business development Assistant will provide administrative and technical support to the overall institutional business plan and support individuals and business groups in the camp:
    Support to coordinate and grow the revolving fund within the context of the micro finance model, using best case studies
    Support with the establishment of a business centre model; complete with incubation unit.
    Provide appropriate documentation in respect of good case studies in collaboration with the project team UNHCR and DFID.
    Assist in organizing community mobilisation, sensitization/marketing and dialogue meetings.
    Identifying opportunities and innovative approaches to support livelihood business activities in the refugee camp.
    Enable individuals, groups and business associations and communities to identify needs and encourage involvement in livelihood business activities.
    Support the development of existing businesses, the establishment of business groups and the formation of community focused networks.
    Ensure that targets and work schedules are adhered to in order to achieve objectives, maintain appropriate documentation and prepare monthly activity and achievement reports.
    Perform any other functions deemed necessary or as delegated by the supervisor in order to meet the level of services in the organization

    Qualification

    Diploma in Business Management, Microfinance, , Entrepreneurship, or relevant tertiary qualification in cooperative and Economic Development studies, and/or experience in related fields,
    Experience in community policy development & advice; facilitating, coordinating, and managing project plans.
    At least 3 years of progressive programming experience including understanding of and ability to promote empowering and developmental models in community work through highly effective communication skills

  • Development Sales Manager

    Development Sales Manager

    Reporting to the Development Director, the Development Sales Manager will be responsible for ensuring development and performance of all sales activities in assigned market. The incumbent will also ensure that key relationships with company clients are maintained.
    Responsibilities

    Developing sales strategy for the market in line with company sales goals and profitability
    Broad leadership of development sales team
    Maintaining relationships with key clientele
    Preparing and maintaining department reports
    Initiating and coordinating development of action plans to penetrate new markets

    Qualifications

    Bachelor’s Degree in Business or any other relevant discipline
    At least 4 years working experience in sales management preferably real estate sector
    Proven leadership and ability to drive sales teams
    Strong understanding of customer and market dynamics and requirements
    Excellent communication and presentation skills

  • Marketing Executive 

Restaurant Supervisor

    Marketing Executive Restaurant Supervisor

    Job Responsibilities

    Overseeing and developing marketing campaigns
    Conducting research and analyzing data to identify and define audiences
    Devising and presenting ideas and strategies
    Promotional activities
    Compiling and distributing financial and statistical information
    Writing and proofreading creative copy
    Maintaining websites and looking at data analytics
    Organizing events and product exhibitions
    Updating databases and using a customer relationship management (CRM) system
    Coordinating internal marketing and an organization’s culture
    Monitoring performance
    Managing campaigns on social media.
    Excellent planning, organizing and customer handling skills. Must be a relationship builder.
    Team working skills, assertive and flexible.
    Able to communicate fluently in English and Kiswahili
    Ability to work under a high pressure environment
    Experience on digital and online marketing

    Key skills for marketing executive

    Good teamwork skills
    Communication skills and networking ability
    Adaptability
    Strong attention to detail
    Good organization and planning skills
    Creativity and writing skills
    Good IT skills

    Qualifications

    Bachelor’s Degree in business with a specialization in Marketing/ Diploma in Marketing.
    Minimum 2-3 years’ experience in Marketing
    Prior experience working in the Hotel industry is an added advantage

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  • Sales Executive

    Sales Executive

    Salary: KES. 30,000 – KES. 40,000 plus commissions on all sales
    Reports To: Managing Director
    Job Purpose

    Overall responsible for managing company’s sales of carwash products
    Responsible for looking recruiting Key Accounts
    Must continuously grow the revenue of the company
    In charge of brand visibility and merchandising at the branches
    Maximize every selling opportunity to achieve targets and build relationships with partners

    Responsibilities

    To meet monthly, quarterly, and annual retail revenue targets and grow sales month by month
    Strategy Formulation-responsible for senior level decision making and both day to day management and strategic direction of the sales growth of the organization.
    Conduct intensive and structured prospecting of new clients to identify and develop new accounts
    Introduce the company’s profile and communicate the selection of products available
    Focus on increasing the sales and supervise the sales process by follow up on orders, deliveries and collections
    Provide market feedback to the Managing Director regarding movement of goods / brands
    Ensure payment of receivables in a timely and diplomatic fashion
    Build and maintain effective customer relationships in order to build strong loyalty
    Handle and respond to existing products queries from clients quickly, effectively and accurately
    Managing customer relationship
    Grow the Sales Volumes-Proactively ensure steady sales growth for the company as the company retains market competitiveness and positive image as well as ensure continuous sales growth at by building a high-performance sales team that delivers results, maximizing sales to the current clientele
    In charge of all marketing activities
    Development of action plans to penetrate New Markets-Initiate, coordinate, design and implement concrete strategies to ensure penetration into new markets in implementation of sales strategy
    Management of the Sales Process -Across the regions, ensuring sales analysis and market trends are in line with the company’s strategic plan.
    Develop and maintain a thorough understanding of the industry and products in details
    Drive client satisfaction to encourage repeat business and secure new opportunities
    Develop marketing campaigns. To identify and map attractive sales areas and plan for marketing activities around the country
    Increase partners’ Brand awareness and build-up strong and sustainable relationships with partners.
    To ensure after-sales service issues are managed in time and to the satisfaction of the customers

    Qualifications

    A degree in business related field with 3 years’ experience in FMCG
    Previous sales experience and a strategic thinker, previous contacts essential
    Well-developed negotiation skills
    A strong results orientation with a track record of hitting and exceeding targets.
    Proven ability to identify and develop relationships with key accounts
    A self-starter with a tenacious and autonomous attitude towards developing new business and managing targets
    Energetic and aggressive with personal selling experience with wide sales network.
    Good analytical and leadership skills, a leader who knows how to motivate and control a team
    Strong communication, negotiation and presentation skills.
    Computer Skills: Word, excel, and power-point
    An interest, enthusiasm and passion for sales
    Previous experience in Account Management or Territory Sales and display an attitude that is key to success.

  • Special Accounts Sales Lead

    Special Accounts Sales Lead

    Position Summary
    The Special Accounts Sales Manager will be responsible for developing, implementing and managing the sales and marketing business strategy and activities in order to meet the Company’s objectives for business growth, retention and profitability.

    Strategic planning and implementation

    Lead the development and implementation of the sales and marketing strategy ensuring alignment to the overall business plan for business growth and profitability.
    Define category and portfolio segmentation in order to formulate and inform marketing and sales strategies.
    Align strategy by integrating all planning efforts in order to realize the business objectives and goals.
    Implement the business and operational plans aligned to the sales and marketing strategy to ensure the achievement of targets.
    Provide financial insights to make informed and strategic sales and marketing decisions.
    Anticipate situations and develop approaches that maximize business opportunities.
    Carry out market intelligence to gain an understanding of changes in the market, competitor activity, consumer needs and to gain information on possible opportunities.

    Sales and Marketing Management and Operations

    Inform and implement sales policies and procedures including, but not limited to, payment terms, distributor agreements, and pricing and discount structures.
    Develop and Manage team structure to support strategic direction and design guidelines for special sales and marketing operations
    Establish and mentor the growing Sales Team and building incentive structures to perform at their highest potential.
    Create strategy and structures for sales processes, including agreements, contracts and policies.
    Establish new business opportunities in order to drive volume and increase sales, grow market share and grow the Company’s portfolio of clients.
    Propose and implement appropriate tracking and evaluation systems to monitor the business, sales and activity plans in line with the approved strategies.
    Work with Operations Team to create demand and stocking model.
    Report and represent the sales and marketing function in management meetings when called upon.

    Relationship Management

    Support the development, implementation, and the use of reporting templates.
    Build and maintain strong relationships with existing and prospective customers ensuring customer satisfaction and continued business growth.
    Pitch CSR partnership proposals to prospective clients.
    In liaison with the finance team and other team members, manage and facilitate the selling process to effectively respond to customer needs.
    Collaborate with the system, customers and key stakeholders to achieve the overall business objective.

    Financial Management

    Develop, implement and monitor the sales and marketing (income and expenditure) budget to ensure it is within approved limits.
    Manage credit and support in the collection of overdue payments.
    Negotiating profitable sales contracts with customers ie termly or with distributors and wholesalers
    Provide accurate financial information for the sales and marketing department to management to monitor performance.
    This role will have no supervisory responsibility at this time but is expected to grow as you build out the special accounts client base and revenue.

  • Parts Salesman 

Sales Executives 

Plant Mechanics

    Parts Salesman Sales Executives Plant Mechanics

    Qualifications

    Diploma Certificate ¡n Heavy Plant (Commercial Vehicles) Parts Sales & Management
    Knowledge of Warehousing, parts ordering, Handling customer inquiries, Quotation and closing sales.
    Ability to meet Parts Sales quotas, budget in liaison with the Service team
    Ensuring customer satisfaction
    Maintaining and submitting monthly reports.

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  • Pricing Manager 

Director Flight Operations

    Pricing Manager Director Flight Operations

    Brief Description
    Maximize passenger revenues by proactively initiating, negotiating, implementing and managing the fare offering of Kenya Airways and Interline partners.
    Responsibilities

    Develop an annual pricing strategy to guide towards the growth of the airline’s market share, passenger revenues and Revenue per Available Seat Kilometer (RASK) in the assigned markets.
    Review and analyze the company’s product pricing compared to published and undisclosed prices of competitors in the market place.
    Analyze periodic reports and make recommendations to the Sales Organization in order to meet network revenue and passenger targets.
    Track historical customer demand through quantitative analysis to determine effectiveness of implemented pricing programs.
    Coordinate fare audits to ensure approved fare levels are filed correctly in the booking tools.
    Prepare and present periodic reports in order to guide the business.
    Negotiate group rates, tour operator deals, consolidator packages with the sales organization to maximize revenue opportunities for the airline.

    Requirements

    A professional degree with strong emphasis on a business related field e.g., Statistics, Economics Mathematics or Commerce.
    Excellent skills in analysis for high quality commercial solutions.
    Excellent skills in Microsoft Excel, Powerpoint, Word
    Entrepreneurial skills
    Excellent negotiation skills.
    Strong planning and project management skills
    Excellent writing and presentation skills.
    Excellent knowledge of Kenya Airways product.
    2 years working experience in a commercial area

    An assessment will be part of the recruitment process
    Key Performance Indicators

    90% fare accuracy in I-PROS MVM
    Optimal point of sale inventory availability in assigned markets
    Exceed budgeted market revenues, Yield and Pax numbers
    Production of short time and long term pricing and strategic plans
    Number of self started pricing initiatives and related revenue generation
    Timely response to pricing proposals received
    Timely and accurate filling of fares in the systems
    Accurate and timely reports on performance of fares per country assigned
    Establish new market segments through pricing initiatives

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  • Marketing Manager

    Marketing Manager

    As the Marketing Manager, your main role will be developing and implementing marketing and brand strategies for the Organization’s services, evaluate customer research, market conditions and competitor data in a bid to support the company’s positioning efforts.
    You are expected to have and gain knowledge of diverse business subjects such as sales and marketing.
    Responsibilities

    Responsible for developing promotional strategies and steering their implementation to generate quality leads for all sales segments.
    In charge of creating cost effective marketing and public relations strategy to position the brand and develop new and profitable customer relationships.
    Preparing and managing the marketing/branding and PR budget.
    Working with the graphic designer to design, execute and monitor all online campaigns.
    Developing and optimizing online marketing initiatives to drive customer acquisition; Establish the calendar of events for corporate and other event organizers
    Developing and managing content-based Social Media Management. Continually work on the Search Engine Optimization of the website. Managing Company’s website.
    Media buying. Presenting company in Media forums i.e. ability to present company in conferences, media etc.
    Reviewing new technologies and keeping the company at the forefront of developments in digital marketing.
    Organizing for activations for all sales segments.
    Attend client presentations and help prepare request for proposals/materials used to pitch new business or create awareness.
    Conduct market research to understand current market conditions and competitor information.
    Evaluate the productivity of the marketing events, effectiveness of all advertising and promotional campaigns and make recommendations for future.
    Monitor, review and report on all marketing activities on a weekly basis.
    Execute customer focused brand campaigns working together with the customer relations and sales departments.
    Any other duties as may be prescribed from time to time by your supervisor.

    Qualifications

    A Degree in Marketing or business related study.
    Minimum of 4 years’ experience in a similar role/proven track record of good performance in the real estate industry
    Must have experience successfully managing and launching campaigns, singlehandedly /hands on.

    Skills Required

    Strong Product development skills.
    Strong targeted based marketing strategies.
    Ability to work with other departments
    Proactive, confident, ambitious and focused
    A team player and ability to work well with others.
    Strong interpersonal skills and a good communicator.
    Good planning and organizational skills.
    Ability to multitask and strong leadership skills
    Able to do presentations effectively
    Good negotiation skills
    Should have a drive towards keeping updated with trending information on real estate
    Ability to write documents in a professional style

  • After Sales Technical Manager

    After Sales Technical Manager

    Job description

    Create the process of after sales service.
    Ofer technical training to people/installers who will be responsible for installation and after sales services in different regions
    Providing product knowledge, features, benefits and safety standards.
    Offer technical support to projects by working closely to developers and construction project manager.
    Work closely with logistics department
    Prepare mid and monthly reports
    Repairing and servicing of domestic hot water products
    Assist in providing pre-sales technical assistance and product education and after-sales support services
    Developing long-term relationships with both new and existing clients through constant follow ups
    Meeting regular sales targets and coordinating sales projects
    Sourcing for new clients and maximising market share potential
    Making technical presentations and demonstrating how a product meets client needs
    Supporting marketing activities by attending trade shows, conferences and other marketing events
    Assisting in market intelligence and updating the sales team of new competitor’s products, pricing and other trends.