Job Field: Sector in Sales / Marketing / Retail / Business Development

InStore Sales Person

Job Details:
Job Brief
We are looking for an enthusiastic InStore Sales Person to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or visit our showroom.
Responsibilities

Cold call people using a given phone directory and self initiated research to sell products
Answer incoming calls from prospective customers
Provide information about product features, prices etc. and present their benefits to walk in clients
Ask the right questions to fully understand customer requirements
Persuade the customer to buy by demonstrating how merchandise or services meet their needs
Record the customer’s personal information accurately in a CRM
Deal with complaints or doubts to safeguard the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and record useful information

Requirements

Proven experience as sales person or telemarketer or similar sales/customer service role
Proven track record of successfully meeting sales quotas preferably over the phone
Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Excellent communication and presentation skills
Proficient in English and Swahili
Skilled in negotiation and dealing with complaints
Persistent and results-oriented
Patient and able to handle customer rejection
Post High school certificate; BSc/BA is a plus
Experience working with reporting systems; CRM & POS will be an added advantage

Person Specification

A successful InStore Sales Person must be friendly and persuasive.
You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs.
The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.
The overall goal is to promote business growth by expanding the company’s clientele.

October 23, 2024
Branch Manager – Kisumu Branch Manager – (1800000M)

Job purpose
Responsible for sales of all lines of business products within the branch catchment. The role holder will be the responsible for branch activities.
Key Responsibilities

Co-ordinate and supervise sales of all line of Business products (through cross selling activities);
Overall responsible for branch profitability;
Meet the various revenue targets for all product lines as agreed with the businesses;
Manage franchise and maintain excellent relations with independent Agents, Financial Advisors, brokers and other channels within their territory;
Ensure branch can serve clients of all lines of business and provide excellent customer service to existing customers and prospective clients;
Recruit and develop Financial Advisors, Unit Managers, and train various intermediaries to pursue sales of all line of business products;
Ensure each branch can serve clients of all Line of Businesses i.e. branch has cross functional operations and customer service capabilities
Gather marketing intelligence statistics to facilitate development of strategies to give the company a competitive advantage;
Responsible for ensure proper credit control management in the branch; and
General management and administration of the branch office.

Key Performance Measures
Strategic Perspective

Total Revenue (per client)
# Products (per client)
Branch Profitability
Customer Satisfaction Index
Key Talent Retention
Persistency levels

Initiatives Perspective

Success of Single Distribution within the region & branch

Operational Perspective

% of employees achieving targets
% FA training plans executed
% processes re-engineered to serve the customers
% audit recommendations implemented
% FAs trained on all product lines
Revenue per FA
% Retention of high performing FAs

Working Relationships
Internal Relationships:

Responsible for staff working under this position
Required to liaise and work closely with the other staff members in Commercial and other Business Units

External Relationships:

Britam customers
Insurance sector players

Qualifications

Bachelor’s Degree in a business related degree. Masters’ degree is an added advantage.
5-7 years’ experience in a similar position; 2-3 of which should be in a managerial capacity.
Professional qualification in Insurance (ACII, FLMI or AIIK).

Competencies

Deciding and Initiating Action: Ensures key departmental objectives are met, takes responsibility for decisions, actions, projects and people while focusing on achievement of departmental results; takes initiative and works under own direction; initiates and generates activity; makes quick, clear decisions with limited information available which may include tough choices or considered risks; decisions and actions takes into account possible impact on all parts of the business.
Leading and Supervising: Provides the department with a clear direction based on the overall strategic intent of the organisation; motivates and empowers others with a clear sense of purpose; creates a positive departmental climate that fosters learning and development; acknowledge high potential talent; sets and articulates the vision and values through own personal behaviour.
Persuading and Influencing: Gains clear agreement and commitment from others by persuading, convincing and negotiating to the benefit of the department, promotes the organisational strategy during departmental conversations; makes effective use of political processes to influence and persuade others; promotes ideas on behalf of the department; makes a strong personal impact on others; takes care to manage the department’s impression and brand on others.
Formulating Strategies and Concepts: Works strategically to realise organisational goals within the department; sets and develops departmental strategies; identifies and develops positive and compelling visions of the department’s future potential; takes account of a wide range of issues across, and related to, the organisation; encourage others to take a strategic and long term view in terms of the department’s future; communicates the organisational strategy, vision and objectives effectively across all levels in the department.
Entrepreneurial and Commercial Thinking: Keeps up to date with competitor information and market trends; identifies business opportunities for the department; maintains awareness of developments, changes, trends and possible risks in the department’s structure and politics; demonstrates financial awareness; ensure costs are monitored and controlled and thinks in terms of profit, loss and added value.
Planning and Organizing: Sets clearly defined departmental objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organizes resources needed to accomplish tasks; manages time effectively; monitors departmental performance against deadlines and milestones.

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October 23, 2024
Virtual Sales Account Manager

Job description
What You’ll Do
Are you passionate about being challenged and appreciated while embarking in a dynamic career? In an environment where colleagues become friends, where managers actively coach and where creativity and ambition are valued?
You will build direct relationships with customers, will work closely with and use the selected channel partners to improve new sales opportunities and renewals within your territory. You will lead all aspects of sales while using state of the art technologies to remotely collaborate with customers and demonstrate new sales models (cloud, services & software) to help customers maximize their revenue.
Who You’ll Work With
The Global Virtual Sales and Customer Success organization is one of Cisco’s fastest growing sales teams and is the talent engine for Cisco Sales with diverse and motivated teams that consistently deliver profitable growth.
We serve our customer life-cycle through a series of selling motions to drive higher value and an optimal experience from Cisco solutions. We are a dynamic and international team that brings excitement to the sales floor every single day. We connect Cisco customers with solutions that can transform their businesses and change the world for the better.
We will provide you with a platform for success including mentoring, training and on-the-job learning that will strongly support you in your career advancement. You will discover a creative, flexible and award-winning working environment using the latest Cisco technology to enable and empower you to perform to the very best of your abilities. Our teams adapt quickly in response to market changes and we are all highly encouraged to give back to our local communities.
Who You Are
If you love selling in a changing environment, are achievement-oriented and believe in performance rewards for exceeding annual sales goals though strong collaboration with partners and internal stakeholders, we have a place for you.
Our Minimum Requirements For This Role

2-5 years’ experience in similar or adjacent industry, start-up or consultancy company
The love for IT and ability to tap into technology
Sales experience or Technical/Customer service background
Fluent English; any additional languages proficiency is welcome.
Prior experience dealing with government or financial sector are highly sought after

Why Cisco
At Cisco, each person brings their unique talents to work as a team and make a difference.
Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

We connect everything – people, process, data and things – and we use those connections to change our world for the better.
We innovate everywhere – From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices.
We benefit everyone – We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

October 23, 2024
Commercial Manager

Job Description
Reporting to: Chief Administrator.
Key Responsibilities.
Responsible for overseeing and coordinating all KCH fund raising projects and helping the organization to attain financial independence.
Duties.

Research, collection and analysis of data for continuous assessment of the projects.
Provide 3 year plan and or projection for both existing and new proposed projects.
Ensure the projects remain viable by operating profitably.
Ensure growth by at least 15% per annum on the entire portfolio Identify opportunities for business expansion by exploring new projects and markets. Advise the management on the yearly projections by participating in preparing operating budgets.
Ensure that deadlines are adhered to and risks are well managed.
Respond and manage the economic changes likely to affect profitability of projects.
Preparation of the department’s monthly financial reports.
Develop accurate and consistent bids with the help of relevant departments
Manage daily operations, production and sales planning.
Participate in all the organization’s activities as may be called upon to.
To contribute in identifying and undertaking initiatives aimed at improving the efficiency and effectiveness of service delivery.
To contribute to fully integrated and flexible operations in order to provide a good customer service.
To work with and support other team members as required ensuring an effective and efficient service is developed and delivered.

Qualifications, experience, skills and knowledge required

Educated to degree level in Business Administration, Sales or relevant field.
At least 5 years proven commercial and sales experience.
Demonstrable ability to communicate, present and influence effectively across all levels within the organization.
Client, quality and results oriented. Team leadership.
Proven ability to effectively manage multiple projects concurrently.
Excellent listening, negotiation and presentation skills.
Fluent in spoken and written English.
Excellent report writing skills and proficiency in MS Word and MS Excel.
Excellent planning and organizational skills.
Ability to work effectively under pressure.

October 23, 2024
Solar Sales Representative

Job Description
The successful candidate will be tasked with following;
Roles & Responsibilities:

Establish, develop and maintain positive business and customer relationships
Reach out to customer leads through cold calling
Liaising with existing & new partners (eg, banks, micro-finance, Sacco etc) to assist in product promotion and selling.
Monitor competition by gathering current marketplace information on pricing, products, new products & merchandising techniques
Remain knowledgeable on products offered and discuss available options
Achieve agreed upon sales targets and outcomes within schedule

Minimum Requirements:

Degree in business related field
3 years solar sales experience
Impressive track record meeting or exceeding sales metrics
Well-organized and comfortable presenting to customers
Excellent negotiation skills, interpersonal skills and ability to drive decisions with influence.
Product and application knowledge essential.

October 23, 2024
Account Relationship Manager – Public Sector Assistant

Job description
Brief Description
The job holder will be responsible for ensuring quality and timely delivery of customer solutions through integration of all network components and applications/services involved.
Detailed Description

Integrating various solutions components in line with the solution design.
Ensuring that deployed solution meet and exceed set quality benchmarks.
Participate in project management and communication at all stages of deployment.
Thorough documentation of deployed solutions
Smooth handover to support to ensure seamless acceptance into in-life.
Continuously work with other teams to streamline internal process to improve service delivery
Capture and add accurate customer details in all support systems (NMS, CRM etc)
Provide customer solution documentation depicting current situation before deployment and after deployment
Maintain relevant accreditation and certification
Continuous research and training to improve speed, effectiveness and quality of deployment
Training in deployment of all new services and solutions

Job Requirements

Degree in Computer Science or Engineering related discipline
Accreditation in network or data center services (Minimum CCNP Proficiency Level)
2-3 years experience in planning, deployment and operation of an enterprise or service provider network
Sound IP routing and switching skills.
Strong relationship building skills.
Project Management skills.
Software development and integration skills
Sound product knowledge of the business’ existing product portfolio.
Participation in service improvement initiatives.

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October 23, 2024
Grant Officer

Job Responsibilities

Conducting research on potential funding sources, such as government, corporate, NGOs’ and charitable organizations
Developing and writing proposals in response to calls for funding
Conducting prospective research on donor community to identify grants opportunities
Maintaining University funding opportunity databases, activity tracking system, and related confidential files
In consultations with the Director, establish and maintain relationships with foundation contacts and program officers
Managing the proposal submission process to ensure timely submission of letters of inquiry, proposal deadlines and reports
Conducting prospect research on foundations and corporations to identify, cultivate and solicit new grants
Working with other University departments to obtain necessary information for proposals/grants and applications
Preparing annual technical and activity reports of the Foundation

Requirements

Have a Master’s degree in social sciences or any other relevant field.
At least 5 years working experience with NGO’s or Community Based Organizations (CBOs). Evidence of active fundraising experience is mandatory.
Evidence of project management.
Good communication, negotiation, interpersonal & organization skills.

October 23, 2024
Sales Agronomist- Central Rift Region

Job description
The Sales Agronomist shall be key in enhancing the productivity of our customers in the region, and consequently solidify Yara’s market leadership position in the region. Responsibilities Manage direct selling activities to assigned accounts and prospect for new business in line with the annual business plan Manage Distributor, and end user relationships effectively to maximize sales and market share. Create demand for our products in the assigned region by training the customer sales teams on Yara products and competences Organize Field Days and Exhibitions to develop Yara products. Provide customers with support in implementing effective crop nutritional programs for the key segments. Profile A degree in Agriculture or related field. Minimum, 3 years working experience in an Agronomy set up handling Sales Good grasp of Agronomic practises Proficiency in Windows MS Office Suite. A good geographical and cultural understanding of the assigned territory Holder of a clean drivers Licence.

October 23, 2024
Market Engagement Manager – Africa

Job description
Must be based in Africa (preference for Nairobi or West Africa-based) with significant travel; Preference for French Speaker
About the Team
The GSMA’s mAgri Programme works closely with Mobile Network Operators, the development community and agricultural organizations to catalyze scalable, commercial mobile services that improve the productivity and incomes of smallholder farmers and benefit the agriculture sector in emerging markets. We do this by improving their access to information, financial services and supply chain solutions, delivered via mobile through sustainable business models.
We provide challenge fund grants, technical assistance, sharing of best practices and support on monitoring and evaluation to selected mobile agriculture projects and services. By working with mobile service providers, agricultural organisations and the development community, we are able to provide supporting tools and share best practices in developing and taking mobile agriculture solutions to market. We help practitioners to identify partners and broker relationship between service owners, mobile operators, content providers and agricultural organisations.
About the Role
The GSMA mAgri Programme seeks an accomplished Market Engagement Manager experienced in VAS, mobile enterprise/B2B services and mobile financial services (MFS) to work closely with the Senior mAgri Market Engagement Manager, local teams and programme partners to support the implementation of cutting-edge MNO-lead mAgri projects portfolio in line with MNO and GSMA strategy. While working across a number of projects and project teams with multiple priorities, this particular market engagement manager will need to support the evolution of mAgri services to include enterprise/B2B and MFS components. It will be a complex and continuously changing environment across many cultures. The incumbent must possess a unique blend of business acumen with an understanding of the mobile, MFS and enterprise/B2B markets that they’ll be working in, a big-picture vision, and the drive to make that vision a reality. They should enjoy spending time in the market to understand needs and work proactively to find innovative solutions and own drive their implementation.
The role will encompass:
Project Consultancy Support (70%) – Work directly with operators who have received commitment of support from the mAgri Programme and support them as their chief consultant to both strengthen any existing mAgri content service while supporting service evolution to include MFS and key enterprise components/B2B and implement pilots with agribusiness enterprise clients. Your role as their consultant is to advise them on development and implementation of their service strategy, robust business and operational plans, share lessons learned in other markets, and troubleshoot key challenges. Ensure the agricultural service is designed and implemented to provide a high-quality of service and impact to farmers and agribusiness clients; and can be scalable and sustainable. Develop and manage key stakeholders relationships critical for the programme’s success, including mobile phone operators, potential agribusiness clients, value added service providers, agriculture institutes and donor agencies. Key to this role is providing actionable recommendations to operators based on deep analysis of consumer insights and supporting them with implementing the recommendations resulting in continuous service evolution and improvements.Best practice and knowledge sharing (15%) – Extract key learnings and analytics from each mAgri project deployment and raise advocacy for mobile agricultural services more broadly within the industry, by ensuring that key industry developments, learnings and best practices are appropriately packaged and shared. This could be in the form of writing case studies and online reports and conducting knowledge sharing sessions via working groups, webinars and workshops (in collaboration with the other mAgri team members).Programme and project monitoring (15%) – Define project plans, milestones and success measures; prepare timely and comprehensive analysis of progress against metrics and milestones. Prepare progress and financial reports, as required. Manage third party monitoring and evaluation services. Liaise with a third party grant management organisation to contract grants and ensure contractual obligations are met.
About You
Skills:

Demonstrable consultancy and business development expertise
Outstanding general and project management skills coupled with analytical acumen
Excellent interpersonal, communication and presentation skills
Proven track record of achievement under a range of challenging situations (ideally in multiple countries, especially developing countries)
Experienced in telecom sector in emerging markets
Experience in digital financial services and mobile enterprise (B2B) services
Awareness of agricultural value chains and the agribusiness / farmer relationships
Able to engage effectively in both a CEO board room and a village of rural smallholder farmers
Experience executing monitoring, evaluation and learning plans

Personal

Should be able to work from the GSMA Nairobi office and have the right to work in Kenya
Excellent cultural awareness and a desire to work with teams around the world while showing respect for all colleagues and stakeholders. Enjoys international travel and learning about new markets
Able to quickly grasp new concepts and ideas (given the level of innovation in our sector and the wider industry) and proactively communicate and work as part of a global team.
Naturally curious, able to think beyond business-as-usual scenarios, and dream big.
Process-oriented individual, that takes ownership and responsibly without unnecessary management from above

Qualifications:

Degree level qualification
Masters of Business Administration
Fluent in French and familiar with West Africa a plus

What We Offer
Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.
In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.
We offer a working environment that reflects our organisational values. We also hire in line with our values and recruit candidates who demonstrate a strong affinity with these 7 principles:
DREAM BIG – Demonstrate vision and insight to lead the industry forwardBE BOLD – Have the courage to take risks and make tough decisionsOWN IT – Take full accountability for your decisions and actionsWORK AS A TEAM – Collaborate to deliver impactful resultsDO THE RIGHT THING – Conduct yourself with honesty and integrity at all timesSHOW RESPECT – Treat others as you would expect to be treatedLOVE WHAT YOU DO – Bring passion and pride to your work
To learn more about the GSMA, visit our careers site, our LinkedIn page and our Twitter page.

October 23, 2024
Business Development Manager

THE POSITION
Under the supervision of the Head of Programmes (HOP), s/he is to work in close collaboration with the Head of program and Program Director on needs assessments, proposal development, donor mapping and monitoring and reporting of program activities.
S/he will be responsible for

Autonomously leading the needs assessments and the development of concept notes and proposals by

Actively sourcing for funding opportunities in line with the HI- TUK strategy
Together with project teams, take lead in the development of new project concept notes and subsequent project proposals which fit within HI-TUSK’S strategic objectives

Monitoring and reporting

Support the teams to produce regular high quality donor reports case studies, and success stories.
Ensure project donor reports are reviewed and submitted to the Head of Programmes respecting the donor formats and deadlines.

Qualifications and Skills required:-
Education
At least a Bachelor degree in a social science
Experience
Minimum of 3 years practical experience in proposal development and report writing
Skills required

Project development
Strategic and operational planning
Report writing skills – proven
Needs assessment – proven
Project design development and implementation

Attributes

Organizational skills
Team Player
Decision Making
Ability to multitask
Innovative
Problem solving

October 23, 2024