Job Field: Sector in Sales / Marketing / Retail / Business Development

Retail Sales Executive Sales & Marketing Executive

Our Client is currently recruiting a Retail Sales Executive.
Responsibilities

Active role in sales with excellent customer satisfaction (provides customers with services appropriate to the corporate image)
Visual merchandising in line with corporate requirements
Hanging, folding, alarming the merchandise in line with corporate requirements
Changing the price tags when required
Ensuring that a proper stock count is on in the shelf and the store
Ensure proper products storage and shelf arrangement according to the stipulated guidelines
Welcome and assist customers around the store, helping them to find whatever they’re looking for.
Answer customers’ questions about the products on the shelves
Responsible for product safety, check products alarms and works in coordination with the store manager.
Update prices and price labels of the products.
Products display

Requirements

Certificate, Diploma or Degree in any field
A minimum of 2 years and above retail experience in a fast-paced environment.
Good command of Sales skills
Customer-oriented
Team player, result oriented and have positive attitude
Ability to work in a multinational/multicultural environment

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October 23, 2024
Technical Sales Executive – Solar Water Heater Hospital Administrator

Our client manufactures and distributes solar products. They seek to hire a Vibrant, confident and aggressive person with at least 3 years of experience selling solar water heater.
Industry: Renewable Energy
Responsibilities

Manage customer leads
Lead generation for the company’s products in the market
Organizing for meetings with potential customers for pitching and demonstration of the company’s products
Preparation of proposals for potential customers to give solutions to their needs
Negotiating proposed solutions with potential customers and closing sales
Account management
Responsible for professional representation of the company including being neat, pleasant and correctly presenting the company’s solutions to the market
Responsible for the achievement of the product’s target set by the company
Responsible for accurate proposal of solutions to meet customers’ needs including the prices quoted.
Responsible for submitting to the management reports for customers met and the progress made in closing the deals
Responsible for providing the management with market feedback in regards to the company’s product or the competing products
Plan, prepare and present persuasive approaches and pitches to potential clients
Identify and grow opportunities by achieving set sales targets
Have the ability to structure an entire sales deal under minimum supervision
Use an existing network of industry contacts to generate new business

Qualifications

Diploma in Sales and Marketing or related field
At least have 3 years’ experience in selling Solar water heater
Proactive and one who can work with less supervision
Technical knowledge/training in Solar solution will be an added advantage
Knowledge in preparation of winning sales presentations
Good communication and networking skills
Excellent planning and organizational skills
Self – motivated, Confident and outgoing personality
Ability to multi-task and get things done to completion
A Team player with good interpersonal and communication skills
Excellent networking and prospecting skills
Maintain strong business relationships with clients

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October 23, 2024
Product Development Executive.Ancillaries & KQ Holidays

Job description
About The Role
The Product Development Executive will undertake the evaluation, development and implementation of new products and product enhancements for greater customer satisfaction.

Deliver ad-hoc projects to launch new products and propositions to the market.
Quantify and Identify opportunities as well as make recommendations of innovative ways to maximize availability and sales of KQ ancillary products.
Understanding and responding to competitor behavior and understanding market trends in relation to KQ Ancillary products.
Identify, manage, communicate and resolve day to day matters arising in relation to existing partnerships.
Reporting and communicating all relevant data & KPIs for product performance
Analyzing performance to aid in decision-making.
Liaising with Product, Sales and Operations teams to ensure ongoing roadmap and development and improvement of KQ Ancillary products
Work together with customer service teams (Contact center, CTOs and Check in agents) to deliver new projects as well as enhancing customer experience and increase efficiency in all customer touchpoints.

Knowledge,Skill And Experience

Business related Degree.
Proficiency in MS office, Internet, Databases
Fluent in written and spoken English
Needs to demonstrate knowledge of airline procedures and distribution systems
Creative and proven organizational skills
Supervisory/Management skills
Sound knowledge of the product development cycle.
Experience in strategic thinking to challenge status quo and create solutions
Specific experience in research methodology product development and brand innovation.
Excellent communication and presentation skills.
3 years in a Business Development role
2 years in airline industry will be an added advantage

Competencies

Achievement, Drive & Initiative – Level 1
Passion for Kenya Airways – Level 1
Industry and Market Knowledge – Level 1
Collaborating as a Team – Level 1

October 23, 2024
Marketing Manager

Job description

Intimate understanding of traditional and emerging marketing channels
Excellent communication skills
Ability to think creatively and innovatively
Budget-management skills and proficiency
Professional judgment and discretion that comes from years of experience in the field
Analytical skills to forecast and identify trends and challenges
Familiarity with the latest trends, technologies and methodologies in graphic design, web design, production, etc.
Managing all marketing for the company and activities within the marketing department.
Developing the marketing strategy for the company in line with company objectives.
Co-ordinating marketing campaigns with sales activities.
Overseeing the company’s marketing budget.
Creation and publication of all marketing material in line with marketing plans.
Planning and implementing promotional campaigns.
Manage and improve lead generation campaigns, measuring results.
Overall responsibility for brand management and corporate identity
Preparing online and print marketing campaigns.
Monitor and report on effectiveness of marketing communications.
Creating a wide range of different marketing materials.
Working closely with design agencies and assisting with new product launches.
Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives.
Analysing potential strategic partner relationships for company marketing.

October 23, 2024
Sales Supervisor Operations Supervisor

We are looking for an experienced and exceptionally talented Candidate to fill the position of Sales Supervisor who will be responsible for supervising and coordinating the daily activities of sales representatives engaged in promoting and selling a product by phone or mail.
Responsibilities

Researching and identifying potential partnerships
Reaching out to current partners and developing new opportunities
Helping to shape the marketing strategy of new program areas
Identifying new sales leads
Pitching products and/or services
Maintaining fruitful relationships with existing customers
Contacting potential clients via email or phone to establish rapport and set up meetings
Planning and overseeing new marketing initiatives
Contacting clients to inform them about new developments in the company’s products
Negotiating and renegotiating by phone, email, and in person

Requirements

At least 7 years professional work experience in the a similar role
Excellent knowledge of the printing Industry will be an added advantage
Degree/ Diploma in a relevant field

In addition to the above, you should have:

Ability to work independently and capable of taking initiative on specific projects
Excellent research skills
Strong written and verbal communications skills
A positive and flexible attitude
Outstanding communication and interpersonal abilities

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October 23, 2024
Business Leader: Electronics (Distribution / Sales / Channel Management) Group Leader – Service Operations (Service / Electronics / Technical)

Responsibilities:
Strategy:

Develop and execute CE product line life cycle management strategic plans
Management of CE business unit budget incorporating continuous review of resources and strategic plans into forecasts/reviews
Formulate and implement plans to introduce new CE products into the market;

Sales

To achieve set CE sales targets (Sell in, sell out targets) based on the business plan
To ensure increase in market share and sales (Volume and Value) targets and that the company’s competitive advantage is maintained;
Ensure application of SEC best practices in the management of the CE business unit;
To review sales and activity reports and other performance data so as to measure productivity and goal achievement and determine areas that need improvement

Operations Management

Responsible for distributor, channel and Field Force teams relationship management e.g. MOU’s, Master Dealer’s selling price, SCM (ordering to aging revenue management), SFMT (FSS’s and SRR’s)
Provide oversight and leadership of CE business unit channels partner conferences;
Provide oversight and leadership of all CE business unit operations;
Provide market intelligence reports with regards to trends, benchmarking, competitor comparison and A.P.I measurements;
Provide oversight and leadership on process and systems improvement to enhance quality and efficiency within the business;
Prepare periodic (weekly, monthly, quarterly etc.) management and ad hoc reports.
To Ensure responsible system (SINGLE, GSCM, GSBN, GPPM, MNET, PVI, E-Warranty) utilization by self, CE team, distributors, channel and Field Force teams;

People Management

Identify, discuss and agree clear performance objectives or standards for all direct reports and business partners while monitoring and reviewing their performance to ensure effective performance against the agreed objectives or standards.
Motivate the team through coaching, training and ensuring work life balance so as to maximize team productivity.

Requirements: Qualification and Skill

A Bachelor’s Degree or equivalent in Business/Sales/Marketing from a reputable institution
Possession of an MBA will be an added advantage
Minimum 10 years’ experience in FMCG/CE/ Channel Management environment
Minimum 5 years’ experience in leadership/management responsibility with the demonstrable ability to grow the skill and competence of the team
Proven experience in developing structured and cost effective brand development strategies
Demonstrated experience in strategy development and execution exceeding company growth and sales objectives
Ability to lead process improvements resulting in improved service delivery, exploitation of technology and enhanced customer/end-user experience
Proven experience in distribution management, motivating partners to double their efforts to improve sales within the assigned region

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October 23, 2024
Pricing & Promotion Analyst

Job Description
Reports To:
Senior Manager Supply Chain Primary Purpose: The Pricing and Promotion Analyst supports strategy and decision making regarding pricing, discount rates and promotions for Tusker Mattresses Limited.
The role will partner with purchasing and operations departments to ensure clear understanding of the impact of pricing decisions on both sales and margin, and to generate recommendations to maximize both metrics within agreed discount rates. This role is also responsible for the execution of pricing decisions, partnering with finance, retail operations and stores to ensure seamless implementation.
Key Responsibilities

Partner with the supply chain team to develop pricing and promotion strategies to drive key KPI of sales, inventory, discount rate and margin to meet or exceed company objectives.
Regular meetings with Marketing and operations to ensure centre events are supported with appropriate promotion, communicated and signed off and executed in a timely and accurate manner to ensure inclusion in relevant centres Marketing.
Action weekly system price changes for all product areas by partnering with relevant supply chain officers and owning weekly approval process. Ensure upcoming weekly price changes and promotions are presented weekly with supporting data to validate.
Ensure price and promotions are clearly communicated to the stores through the weekly transmittal process, in partnership with supply chain, the Retail Operations team, and producing exclusion lists.
Own the analysis of price and promotional decision making and present recommendations to the supply chain leadership team.
Key metrics include discount rate, gross margin, traffic, AUR. In close partnership with supply chain management come up with weekly / monthly competitive price updates to inform on relevant upcoming promotions.
Drive / co-ordinate and communicate pricing strategy for the clearance period, taking into consideration market restrictions within agreed timeframes. Share with operations upcoming key promotions on a weekly / monthly and quarterly view to ensure in store signage exists to support promotions.
Partner with supply chain to propose price changes in order to drive inventory efficiency in Outlet stores i.e. newness to clearance in line with monthly floor set. Assist in the “smart pricing” of key items and analysis of margin implications vs sales growth.
Maintain accurate pricing master files for Outlet and action all system changes to activate price changes and promotions in a timely and accurate manner. Partner with finance to ensure all pricing is accurate in our systems.
Monthly meetings with Finance to ensure low rate of manual overrides Maintain tracking logs and approvals for auditing purposes – accountable for weekly price approvals and actioning within agreed timeframe
Liaise with the merchandising team to ensure price labelling is executed effectively.
Own and maintain promotional calendar – communicating in partnership with Buying and Marketing to Retail store teams weekly / monthly and quarterly.

Qualifications

Minimum 3-5 years’ experience in a merchandising/planning, financial analysis, or pricing analyst role in a Retail environment in either a full price or Outlet environment with understanding of trading laws relating to price.
Strong Excel skills with demonstrated proficiency in building reports and analytical tools.
Ability to think logically, problem solve and provide recommendations through analysis.
Demonstrated experience generating ideas and providing solutions to current processes.
Demonstrate proficiency in retail math. Ability to work in a fast paced, retail environment.
Strong communication skills with ability to interact with employees at all levels.
Ability to work autonomously and collaboratively with cross-functional teams.

October 23, 2024
Spare Parts Sales Representative

Sheer Logic Management Consultants is seeking to engage a dynamic individual for a Spare Parts Sales Representative position for one of our clients.
Job Purpose
The incumbent will ensure high level of customer satisfaction and exceptional service delivery in the sales process and contribute toward achievement of Business budget turnover.
Key Responsibilities

Ensure customers are served promptly as per set standards both on-line & walk in customers.
Develop and maintain effective networks with customers and ensure timely resolution of customer complaints
Using the EPC advise customers on substitution or modification of parts when identical replacements are not available
Take & process telephone orders in an accurate manner
Promote on line sales via rider delivery
Sell quick service orders for retail customers
Ensure tender quotations are submitted on time & followed
Follow up on big retail quotations for conversion.
Keep record of calls & sales & note useful information
Capturing of lost sales in the system to help in order generation
Responsible for growing online parts business within the branch
Ensure timely debt collection of outstanding dues for account customers
Ensure timely delivery of customer orders from CPD
Raising & tracking of SOP orders for customers & advise upon arrival
Preserve data for online business to help in management decisions

Qualifications

A degree or diploma in a Technical field or Business related field
Working knowledge of SAP DMB
2 year Experience in parts sales
Excellent Communication & Interpersonal Skills
Proven Selling skills
Basic Automotive Knowledge

October 23, 2024
InStore Sales Person

Job Details:
Job Brief
We are looking for an enthusiastic InStore Sales Person to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or visit our showroom.
Responsibilities

Cold call people using a given phone directory and self initiated research to sell products
Answer incoming calls from prospective customers
Provide information about product features, prices etc. and present their benefits to walk in clients
Ask the right questions to fully understand customer requirements
Persuade the customer to buy by demonstrating how merchandise or services meet their needs
Record the customer’s personal information accurately in a CRM
Deal with complaints or doubts to safeguard the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and record useful information

Requirements

Proven experience as sales person or telemarketer or similar sales/customer service role
Proven track record of successfully meeting sales quotas preferably over the phone
Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Excellent communication and presentation skills
Proficient in English and Swahili
Skilled in negotiation and dealing with complaints
Persistent and results-oriented
Patient and able to handle customer rejection
Post High school certificate; BSc/BA is a plus
Experience working with reporting systems; CRM & POS will be an added advantage

Person Specification

A successful InStore Sales Person must be friendly and persuasive.
You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs.
The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.
The overall goal is to promote business growth by expanding the company’s clientele.

October 23, 2024
Branch Manager – Kisumu Branch Manager – (1800000M)

Job purpose
Responsible for sales of all lines of business products within the branch catchment. The role holder will be the responsible for branch activities.
Key Responsibilities

Co-ordinate and supervise sales of all line of Business products (through cross selling activities);
Overall responsible for branch profitability;
Meet the various revenue targets for all product lines as agreed with the businesses;
Manage franchise and maintain excellent relations with independent Agents, Financial Advisors, brokers and other channels within their territory;
Ensure branch can serve clients of all lines of business and provide excellent customer service to existing customers and prospective clients;
Recruit and develop Financial Advisors, Unit Managers, and train various intermediaries to pursue sales of all line of business products;
Ensure each branch can serve clients of all Line of Businesses i.e. branch has cross functional operations and customer service capabilities
Gather marketing intelligence statistics to facilitate development of strategies to give the company a competitive advantage;
Responsible for ensure proper credit control management in the branch; and
General management and administration of the branch office.

Key Performance Measures
Strategic Perspective

Total Revenue (per client)
# Products (per client)
Branch Profitability
Customer Satisfaction Index
Key Talent Retention
Persistency levels

Initiatives Perspective

Success of Single Distribution within the region & branch

Operational Perspective

% of employees achieving targets
% FA training plans executed
% processes re-engineered to serve the customers
% audit recommendations implemented
% FAs trained on all product lines
Revenue per FA
% Retention of high performing FAs

Working Relationships
Internal Relationships:

Responsible for staff working under this position
Required to liaise and work closely with the other staff members in Commercial and other Business Units

External Relationships:

Britam customers
Insurance sector players

Qualifications

Bachelor’s Degree in a business related degree. Masters’ degree is an added advantage.
5-7 years’ experience in a similar position; 2-3 of which should be in a managerial capacity.
Professional qualification in Insurance (ACII, FLMI or AIIK).

Competencies

Deciding and Initiating Action: Ensures key departmental objectives are met, takes responsibility for decisions, actions, projects and people while focusing on achievement of departmental results; takes initiative and works under own direction; initiates and generates activity; makes quick, clear decisions with limited information available which may include tough choices or considered risks; decisions and actions takes into account possible impact on all parts of the business.
Leading and Supervising: Provides the department with a clear direction based on the overall strategic intent of the organisation; motivates and empowers others with a clear sense of purpose; creates a positive departmental climate that fosters learning and development; acknowledge high potential talent; sets and articulates the vision and values through own personal behaviour.
Persuading and Influencing: Gains clear agreement and commitment from others by persuading, convincing and negotiating to the benefit of the department, promotes the organisational strategy during departmental conversations; makes effective use of political processes to influence and persuade others; promotes ideas on behalf of the department; makes a strong personal impact on others; takes care to manage the department’s impression and brand on others.
Formulating Strategies and Concepts: Works strategically to realise organisational goals within the department; sets and develops departmental strategies; identifies and develops positive and compelling visions of the department’s future potential; takes account of a wide range of issues across, and related to, the organisation; encourage others to take a strategic and long term view in terms of the department’s future; communicates the organisational strategy, vision and objectives effectively across all levels in the department.
Entrepreneurial and Commercial Thinking: Keeps up to date with competitor information and market trends; identifies business opportunities for the department; maintains awareness of developments, changes, trends and possible risks in the department’s structure and politics; demonstrates financial awareness; ensure costs are monitored and controlled and thinks in terms of profit, loss and added value.
Planning and Organizing: Sets clearly defined departmental objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organizes resources needed to accomplish tasks; manages time effectively; monitors departmental performance against deadlines and milestones.

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October 23, 2024