Jobs Kenya

Job Field: Sector in Sales / Marketing / Retail / Business Development

  • Sales Executive (Electronic Security) Alarms Technician – Electronic Security Security Officers & Dog Handlers Security Technical Manager Branch Manager Admin

    Sales Executive (Electronic Security) Alarms Technician – Electronic Security Security Officers & Dog Handlers Security Technical Manager Branch Manager Admin

    We are looking for a competitive and trustworthy Sales Executive to help us build up our Electronic Security business activities. You will be responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction. The goal is to meet and surpass the companys expectations to drive rapid and sustainable growth.
    Responsibilities

    Conduct market research to identify selling possibilities and evaluate customer needs
    Actively seek out new sales opportunities through cold calling, networking and social media
    Conduct and assist with technical surveys and survey report preparation
    Set up meetings with potential clients and listen to their wishes and concerns
    Prepare and deliver appropriate presentations on products/ services
    Create frequent reviews and reports with sales and financial data
    Ensure the availability of stock for sales and demonstrations
    Participate on behalf of the company in exhibitions or conferences
    Negotiate/close deals and handle complaints or objections
    Work with alarm response teams to scout for potential business
    Follow up on project installations
    Collaborate with team to achieve better results

    Qualifications

    Degree in Electrical & Electronic Engineering / Telecommunications from a recognised university
    Diploma or Certificate in Sales and Marketing
    Proven experience as a sales executive for electronic security solutions (at least 3 years)
    Proficiency in English
    Excellent knowledge of MS Office
    Thorough understanding of marketing and negotiating techniques
    Fast learner and passion for sales
    Self-motivated with a results-driven approach
    Aptitude in delivering attractive presentations
    High school certificate (KCSE)

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  • Client Relations Officer

    Client Relations Officer

    We seek to recruit an aggressive, confident, fluent, mature and keen to detail Client Relations officer to manage all communications, both internally and externally on full time basis.
    Responsibilities

    Pro-actively engage with customer to identify potential opportunities
    Actively seeking out new sales opportunities through cold calling, networking and social media
    Keep a record of all leads and upsell/resell where possible
    Update & maintain customer records
    Negotiate/close deals and handle complaints or objections
    To take accountability for timely, comprehensive and conclusive customer responses through email, letters, phone calls and all official communication.
    Monitor and track customer requests by ensuring accurate customer records are documented; directed to relevant department, and resolved to customer’s satisfaction
    Escalating and resolving areas of concern as raised by clients
    Building and maintaining relationships with clients
    Conducting business reviews to ensure clients are satisfied with our products and services
    Receiving leads from the marketing team and following up on progress
    Liaising with internal departments to ensure client needs are fulfilled effectively.
    Support front office with customer follow up and policy disputes by providing resolutions as per set turnaround time.

    Qualifications

    Degree in Marketing or Business Management.
    Experience in sales and customer service
    Excellent problem-solving skills.
    Excellent Communication skills, both oral and written
    Presentable and an outgoing personality
    Administrative writing and reporting skills
    Ability to multi-task and get things done to completion
    A team player with a positive attitude and good interpersonal and communication skills
    Ambitious, hardworking and creative,
    Results oriented
    Should be able to comply with daily reports.

  • Business Development Manager HR & Admin Officer

    Business Development Manager HR & Admin Officer

    Our client is a leading consultant in physical therapy, they also import and sell different medical equipment to major hospitals and clinics in Kenya . They seek to hire an aggressive Business Development Manager to increase the market share& sales of the company medical equipment and services.
    Industry: Healthcare
    Responsibilities

    Forecast sales targets and ensure they are met by the team. 
    Track and record activity on accounts and help to close deals to meet these targets. 
    Work with marketing staff to ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled. 
    Ensure all team members represent the company in the best light. 
    Present business development training and mentoring to other internal staff. 
    Understand the company’s goal and purpose to enhance the company’s performance
    Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends. 
    Understand business trends with a view to developing new services, products, and distribution channels. 
    Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales. 
    Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators. 
    Prospect for potential new clients and turn this into increased business.
    Meet potential clients by growing, maintaining, and leveraging your network.
    Research and build relationships with new clients.
    Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.
    Participate in pricing the solution/service.
    Present an image that mirrors that of the organization.
    Present new products and services and enhance existing relationships. 
    Work with technical staff and other internal colleagues to meet customer needs. 
    Arrange and participate in internal and external client debriefs.

    Requirements

    Degree in Sales and Marketing or related field.
    At least  4 years’ experience in the same position preferably in medical industry.
    Ability to create a strategy and to execute it
    Management experience in the healthcare sector
    Interest in mentorship and personal growth of junior staff
    Potential to grow into the role of GM
    Exposure to best-practice in sales management

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  • HOD E-commerce Account Excecutive Solutions Integration

    HOD E-commerce Account Excecutive Solutions Integration

    Brief Description
    Reporting to the Director – Enterprise Business Unit , the position holder will be responsible for developing, driving and implementing the e-commerce strategy to maximize sales, with a persistent emphasis on customer acquisition, conversions and maximizing average order value.
    Responsibilities

    Acts as a mini-CEO for the e-commerce business for Safaricom
    Lead the whole e-commerce department including marketing, merchant relations, customer support, product managers and other support functions
    Ability to define product pricing, communication and selling strategy
    Work closely with all departments like technology, finance, risk, assurance to define product strategy and ensure alignment to corporate strategy
    Work closely with HR team to recruit the top e-commerce talent and build a passionate startup-like culture for the e-commerce unit
    Ability to understand the African market, culture and competition and come up with appealing value proposition for the customers
    Ability build fit for the future passionate teams with great team empowerment and support
    Ability to identity and work closely with the seller community to provide customers with relevant products.
    Work with products owners and technology function to build future fit solutions to compete locally and globally
    Have deep knowledge in e-commerce product strategy, product recommendation based on AI, customer driven user experience, product execution and offline and online merchandizing.
    Experience in digital marketing and sales and ability to increase customer engagement on MASOKO.

    Requirements

    10+ years in E-commerce domain with strong leadership experience
    Commercial lead with 8+ experience in leading talent towards delivering customer needs
    MBA or masters in management is recommended
    5+ years of experience in digital marketing and sales
    Management skills in leading agency, customer support, merchant, logistics, delivery teams.
    Experience in e-commerce platforms like magento or similar ones is a plus

    Additional Details
    Critical Competencies for Success

    Evidence of deep knowledge in e-commerce product strategy, product recommendation based on AI, customer driven user experience, product execution and offline and online merchandizing.
    Evidence of managing crosscutting datasets and driving insights
    Able to generate segmented insights that touch on Safaricom’s Consumer and Enterprise Business Units
    Evidence of using alternative methodologies to reduce costs of data collection, analysis and alternative insights
    Understanding of digital data collection and surrounding metrics
    Documented evidence of other strategic studies for both consumer and business segments
    Adherence to project plans/deliverables
    Strong quality assurance background
    Insights driven business plans
    Evidence of insight sessions with key stakeholders
    Documented reports of bi-annual reviews for key suppliers

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  • Business Development Manager

    Business Development Manager

    The job holder will be required to:

    Manage the ENV operations in the country, from the sales process through services execution, reporting, invoicing and collections to achieve revenue and profitability targets.
    Accurately report financial inputs and operational business data on a timely basis.

    Minimum Requirements

    University Degree in Environmental or Chemical Engineering or equivalent
    Minimum 10 years experience in environmental monitoring and consulting services, including field work, proposals preparation and reporting.
    Excellent communication and inter-personal skill.
    Appropriate management experience with demonstrable skills in running a profitable environmental business unit.

    Responsibilities
    Proposals and contracts

    Prepare or review all ENV proposals for Kenya and it environs, both technically and commercially
    Draft, negotiate and secure contracts for local contracts and manage their execution through collections.

    Operations and quality

    Ensure the good execution of all secured work, within the required timelines, in line with client’s expectations and according to Company quality standards

    Development of services

    Analyze market potential and develop competitive positioning and strategic pricing strategies.
    Develop new services/products and concepts for the assigned market segment.
    Monitor market for the development of new technologies and trends.

    Client and supplier’s liaison

    Be the main contact person for the clients and potential clients.
    Build a network and be in contact with key suppliers, service providers, consultancy firms, and relevant government agencies.
    Be accountable for the management of the resolution of any claim that may arise

    HR

    Identify, develop and promote team members.
    Lead, coach and develop a business oriented team.

    Code of integrity and image

    Promote the image, capability and integrity of the company to the clients.
    Operate to the highest standard of ethics, in accordance with Company statement of integrity.
    Adhere to all quality and safety requirements of the management system.
    Perform any other reasonable tasks as assigned by direct line manager

  • Junior Market Systems Expert (Ethiopia, Kenya, Rwanda or Uganda)

    Junior Market Systems Expert (Ethiopia, Kenya, Rwanda or Uganda)

    Reports to: TBA
    Location: Ethiopia, Kenya, Rwanda or Uganda
    Grade: TBA
    Program Description:
    A donor is planning a new £50 million – £70 million, 7-year flagship program. The program aims to contribute to the economic transformation needed to create more and better jobs, set countries on a trajectory out of poverty, and create social stability.
    The program will support increased foreign direct investment (FDI) into manufacturing to boost productivity by introducing new technology and management capabilities, and increase the capabilities of the workforce and diffuse these improvements into the wider economy.
    Anticipated focus sectors include textiles/apparel, construction, pharma, light vehicle/machinery assembly, logistics and packaging, and agri-processing.
    A Transaction Facilitation Services component will identify and support investments with the highest additionality and development impact. A Technical Assistance (TA) component will address constraints faced by specific foreign investors to facilitate new or expand existing investments. It will also support the development of backward linkages to domestic firms and strengthening of firm capacity for participation in the supply chain.
    TA will be provided to government and private sector/private sector-related organizations in line with market systems principles.
    Position Description
    The Senior Market Systems for the Poor/Sector/Value Chains Expert will work with the Junior Market Systems Expert to provide TA to government and the private sector to support additional FDI in manufacturing sectors.
    Using market systems principles and rooted in a strong understanding of political economy issues, they will provide TA to address investment-specific constraints faced by foreign investors, facilitate market linkages to FDI investors (both backward linkages to domestic firms and upstream linkages with new buyers), and strengthen local firms’ capacity to participate in the investor supply chain.
    Minimum Skills and Experience Required

    Must have at least 10 years’ experience working in a particular market sector or subsector to develop the sector by identifying barriers, developing value chains (supply based and customer), improving exports and product standards, productivity and skills issues.
    Must have good knowledge of global trends in the sector.
    Must have a Bachelor’s degree in a relevant field. Master’s degree in a relevant field preferred.
    Preferred to have experience in sub-Saharan Africa.
    Preferred to have experience in sectors related to the project (e.g. textiles/apparel, construction, pharma, light vehicle/machinery assembly, logistics and packaging, and agri-processing).
    Strongly preferred to have experience delivering technical assistance in a way that aligns with market systems principles and is systemic, adaptive, grounded in political economy analysis and aware of incentives.
    Comfort and experience working in a fast-paced, multicultural environment.
    An effective decision maker and problem solver, able to analyze situations, diagnose problems, identify the key issues, establish and evaluate alternative courses of action, and produce a logical, practical and acceptable solution.
    Proven ability to communicate complex technical information to diverse stakeholders.
    Experience in business planning and analysis, modeling for feasibility and execution.
    Able to analyze and express ideas clearly in business writing.
    Carries out tasks with integrity and honesty.
    Preferred to have experience managing staff. Exhibits emotional intelligence, an ability to delegate, strategic thinking, support for the development of staff skills, and experience providing coaching and feedback.
    Fluent in English.

  • Field Sales Representative FMCG Sales Supervisor Bar Supervisor Sales Supervisor Briquette Production Manager B2B Lubes Sales Supervisor Area Sales Representatives Delivery Driver Assistant Soil Technician Assistant Executive Housekeeper

    Field Sales Representative FMCG Sales Supervisor Bar Supervisor Sales Supervisor Briquette Production Manager B2B Lubes Sales Supervisor Area Sales Representatives Delivery Driver Assistant Soil Technician Assistant Executive Housekeeper

    Our client is growing and expanding product lines. Therefore the field sales Representative will be required to grow and manage the new accounts by ensuring they maintain stellar accounts, revenue collection and timely delivery for all customers.
    Duties & Responsibilities

    Recruit new customers, develop relationships and solutions.
    Ensure the procedures of engaging clients are adhered to every time.
    Adhere to journey plan @ 100%.
    Ensure a high strike rate at over 95%.
    Ensure minimum client engagement time is adhered to.
    Stock out by 4 Pm every day.
    Stock request by 6:00am every day.
    Ensure geocode march at 100%.
    Reconciles accounts at 0 balance every day.
    Enforces RRP
    Makes the first call to client at 7 am in the morning.
    Hits targets.
    Provides reports in timely manner

    Requirements

    2 years’ experience in active FMCG sales.
    Minimum of C- (Minus) in KCSE.
    Minimum of a Certificate in Sales and Marketing.
    Must have a Driving License authorized to ride motorcycles.

    go to method of application »

  • Area Sales Manager

    Area Sales Manager

    Reporting to the Regional Sales Manager
    OVERALL PURPOSE OF THE JOB
    The incumbent will be responsible for optimizing sales opportunities, revenue generation and collection in the assigned area.
    Key Responsibilities

    Achieving revenue and volume budgets;
    Managing Returns /unsold within acceptable levels.
    Organizing and driving the circulation operations through field sales visits to vendors and agents in order to maximize on opportunities for copy sales;
    Ensuring efficient management of the value chain;
    Resolves various distribution problems on the ground, identifies potential sales outlets and liaises with relevant function for correct deliveries;
    Reviews daily and weekly payments with the Sales Assistants, collects payment cheques on due dates and ensures the cheques reach the Circulation Accountant;
    Organizing client relationship programs in liaison with the Regional Manager, Sales Assistants, agents and the vendors;
    Managing and coordinating the Sales and Distribution Assistants.
    Generating periodical reports.

    Qualifications, Experience & skills

    Bachelor’s degree in Business Management or a Business related field;
    At least 6 years’ experience in FMCG environment;
    Analytical, self -driven and performance oriented;
    Demonstrable passion for sales and marketing.
    Understanding of the dynamics and complexity of print sales and circulation;
    People management skills.

    If you possess the above qualifications and the drive to meet the challenge, visit our website

  • Market Engagement Manager

    Market Engagement Manager

    Job description
    The Role
    This exciting role, which works alongside local teams, will involve building and managing stakeholder engagement in the region helping secure, shape and manage in-market demonstration pilots and will support the broader programmatic objectives in Sub-Saharan Africa. The Market Engagement Manager will be based in the GSMA’s Nairobi office and will spend a significant proportion of their time travelling (up to 40%) and the time spent travelling is likely to be for periods of between 1-2 weeks.
    Responsibilities:

    Build and manage relationships with mobile network operators in prioritised countries in order to identify and catalyse strategic opportunities to develop and support initiatives that align with the programme’s core objectives;
    Support the Market Engagement team to work with mobile operators as they develop commercially-sustainable business models for digital identity-related mobile services that will also deliver social and economic impact including creating a compelling business case and developing supporting business models;
    Support the team in organising and facilitating multi-stakeholder workshops to develop new partnerships and approaches to building and offering digital identity solutions
    Proactively communicate relevant topical developments from across the Sub-Saharan region to the Digital Identity and wider M4D teams;
    Support on the management of projects which are actively testing digital identity services in a number of African markets. This may include running workshops, conducting desk-based landscaping research, assisting with project management, and coordinating the design and implementation of use cases, in-country pilot projects and managing relationships across a range of stakeholders (e.g. mobile operators, development partners, start-ups and third-party solution providers).
    Contribute to the M4D learning agenda by supporting the production of high-quality and professional publications, toolkits and blogs which capture lessons and insights regarding business models, grantee learnings, trends, relevant in-market convenings and developments from in-market engagement.
    Participate in and assist with coordination of relevant GSMA events and those of external partners to disseminate resources and insights, as well as to continue to position both programmes as thought leaders in their respective areas of interest.
    Work closely with the global Digital Identity teams to ensure the appropriate tools and approaches are being used, as well as coordinate with Research & Insights and
    Regulatory & Policy teams in both programmes to ensure programmatic alignment of processes and approaches.
    Ensure appropriate coordination of the programme’s regional efforts with relevant internal and external partners.
    Contribute towards the strategic development of the Digital Identity programme. All team members of both programmes are expected to contribute towards shaping the overall strategic direction and pipeline of each programme and region to ensure that we deliver value to the industry and achieve our programmatic goals.

    The Market Engagement Manager will report to the Digital Identity Programme Senior Market Engagement Manager (based in London), with a dotted line to the Director of Mobile for Development, Sub-Saharan Africa (based in Nairobi).
    Criteria for Selection
    Background

    Previous experience within the mobile industry, preferably in the Sub-Saharan region;
    Experience managing multi-stakeholder relationships and delivering multi-stakeholder projects with some direction and supervision;
    Solid commercial acumen with an ability to clearly communicate strategic opportunities, develop a compelling business case, value proposition and business models
    Experience in business development, project management and product development
    Strong analytical capabilities, communication and written skills
    Understanding of digital identity eco-systems and solutions an asset
    Experience working with donors, international development community or multi-lateral organisations an asset

    Skills

    Strategic planning for effective market engagement, such as developing relationships with regional partner organisations, linking programme events and information-sharing with other organisations’ events.
    Comfortable managing relationships with various internal and external stakeholders, including C-level executives and dedicated entrepreneurs
    Strong analytical skills: able to manipulate data and be able to present the results of analysis in a succinct manner to key stakeholders
    Excellent communicator: able to express complex technical or commercial issues in plain language, without losing the important points
    Excellent team-work abilities to effectively and proactively work with the whole M4D Digital Identity team and the wider GSMA in order to achieve collective programme and industry goals
    Fluent and compelling written and oral communications skills in English. This includes the ability to draft blogs, discussion documents, concept notes, and reports with minimal review and supervision required.
    French competency is a plus

    Personal

    Should be able to work from the GSMA Nairobi office and have the right to work in Kenya.
    We need someone who is passionate about bringing together the mobile industry and stakeholders in the digital identity space to achieve social, economic and commercial benefits.
    Excellent cultural awareness and a desire to work with teams around the world while showing respect for all colleagues and stakeholders. Enjoys international travel and learning about new markets
    Able to quickly grasp new concepts and ideas (given the level of innovation in our sector and the wider industry) and proactively communicate and work as part of a global team.
    Naturally curious, able to think beyond business-as-usual scenarios, and dream big.
    Process-oriented individual, that takes ownership and responsibly without unnecessary management from above.

  • Commercial Lead : East Africa

    Commercial Lead : East Africa

    CAREER TRACK LEVEL:
    GJL 90
    DIVISION:
    Pfizer Essential Health
    BUSINESS UNIT/LINE:
    Commercial
    REPORTS TO POSITION TITLE:
    Commercial Director : Sub Saharan Africa
    POSITION SUMMARY
    The Commercial Lead (East Africa) is a member of the Commercial Operations, Sub Saharan Africa (SSA) team charged with directing the sales in the region through Pfizer FF and distributors. This leader will be accountable for leading and motivating the field sales force to deliver the sales targets which support the Pfizer brands and customer management strategies. He or she will craft sales plans across sectors and customer groups in East Africa and will supervise sales managers to ensure that they are leading and mentoring their teams successfully. This leader will manage in-market product availability and replenishment at appropriate stock levels through close partnerships with our distribution partners. Following close alignment with our Supply and Marketing organizations, this lead will set annual targets with our distributors and will monitor progress against these targets throughout the year. To ensure attainment of targets, he or she will identify opportunities for price adjustments as well as advocate and institute profitable incentives with market wholesalers and retailers.
    POSITION RESPONSIBILITIES

    Strategy Development:

    Devise and implement Sales Plan consistent with brand and customer strategies
    Optimize Sales Force resources across the markets allocating sales investment in line with largest opportunities or potential for growth
    Assess the current Distribution Strategies in collaboration with the Commercial Team inclusive of Supply and Marketing to ensure the optimal outcomes on: geo expansion, portfolio and promotional activity.
    Ensure that the key performance indicators agreed with the distributor deliver on customer and Pfizer objectives
    Planning:
    Deliver annual Sales and Distributor Operating Plan complete with portfolio revenue , margin and operating cost , across channels agreed with relevant stakeholders
    Provide feedback through management reports on field force and distributor performance
    Provide feedback and input on value propositions and marketing tools
    Identify country trends and commercial opportunities, inclusive of promotional activity beyond traditional field force in collaboration with the distributors.
    Effective Customer Targeting and other productivity metrics for the FF to ensure allocation of resources to high potential customers and territories
    Optimize resources across business units and enabling functions in the planning process with “One Pfizer” in mind.

    Execution:

    Ensure that the following people management processes are developed and maintained in cooperation with support functions: recruitment , induction , training , development , performance management , compensation and incentive planning
    Lead engagement efforts, role model leadership behaviors, including development & tracking the engagement action plan for the Sales Team.
    Act as single point of accountability in the execution of the distributor strategy. Take the lead in the end to end activities recognizing that service delivery occurs within and across teams and that delivery of service must be carefully choreographed. Manage all stakeholder relationships inside and outside Pfizer with a focus on how team relationships are built
    Set accurate forecasts and expectations and manage progress reports, timelines, and updates for the field force and distributors.
    Ensure adequate stock availability in market through accurate forecasting to market, management of stock replacement and strong customer relations and negotiations across all channels.
    Ensure that all commercial activities emphasize winning the right way and conforming to all compliance policies.
    Achievement of sales / expenses / profit targets

    ORGANIZATIONAL RELATIONSHIPS

    PEH/PIH Commercial Marketing group
    Human Resources
    Strat Co
    Business Technology
    Finance
    Legal
    Global Supply Chain
    Regulatory

    EDUCATION AND EXPERIENCE

    B Degree in Sciences or Commerce
    Minimum of 10 years National Sales/Key Account management
    Knowledge and experience in the Kenya and Ethiopia Pharmaceutical Market

    TECHNICAL SKILLS REQUIREMENTS

    Broad knowledge of the pharmaceutical industry and healthcare environment
    Demonstrated track record of high performance and producing outstanding sales results
    Experience working with distributors with a successful track record of setting and meeting annual results
    Strong communication and influencing skills to gain credibility with a range of stakeholders
    Strong business acumen and judgment with the ability to proactively manage business and P&l to meet objectives
    Proven analytical strengths to drive decision making
    Strategy development, problem solving and change management.
    Track record of strong networking and working collaboratively with others across functions and markets