Jobs Kenya

Job Field: Sector in Sales / Marketing / Retail / Business Development

  • Income Generating Units (Igus) Assistant Coordinator

    Income Generating Units (Igus) Assistant Coordinator

    Job Description
    IGUS ASSISTANT COORDINATOR: UNES/CO/IGU AC/05/2018
    JOB DESCRIPTION:
    Responsible for selling and marketing of IGUs’ products and services to enhance business performance of the Income Generating Units (IGUs). IGU Assistant Coordinator will be reporting to the IGUs Coordinator. The incumbent shall be tasked with the following responsibilities:

    Implementing the developed Sale Strategies and meeting target sales
    Development and up-dating the IGUs’ e-Marketing platforms and Websites
    Establishing relationships management with current and potential clients for developing new accounts
    Preparing sales schedules and action plans for effective market penetration
    Preparing sales materials for marketing events, trade shows and forums where IGUs’ products & services are showcased and discussed.
    Preparing marketing reports (daily call reports, weekly & monthly work plans), analyzing sales strategies, and managing customer orders and contracts. 
    Monitoring competition by gathering current marketplace information on pricing, products, delivery schedules, merchandising techniques, etc.
    Recommends changes in products, service, and policy by evaluating results and competitive developments.
    Resolves customer complaints by investigating problems; developing solutions; preparing reports and making recommendations.

    JOB SPECIFICATION: 

    A Bachelor’s degree in Business Management, Economics or Social Sciences or its equivalent 
    Two (2) years’ experience in a related field
    Ability to prepare Performance Analysis Reports
    Strong Communication and Organization

    Skills

    Computer Literate
    Ability to design marketing materials is an added advantage

  • Vendor Relation Associate Corporate Sales Assistant Head Of Corporate Sales

    Vendor Relation Associate Corporate Sales Assistant Head Of Corporate Sales

    Job description
    We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey in the position below:
    Job Description
    You will be responsible for business success/continuity by identifying needs based on market trends and vendors performance and focusing on innovative solutions to help the vendors to be successful.
    In particular you will:

    Focus on activities that ensure business continuity/sustainability and growth of vendors e.g. Ensuring performance communication, monitoring and improving vendor profitability, sales monitoring etc.
    Responsible and owner of ALL communications going out to vendors
    Engaging vendors via our SM channels ( must ensure effective and lively platform/channels)
    Facilitation of flow of internal communication and synergy between different teams.
    Follow up on vendors to increase business ( SKU, NMV, using innovative ways e.g organize various contests, e.tc)
    Ensure vendors are invited and attend all training sessions organized by the university team
    Monitor and improve vendor sales by providing feedback to vendors
    Create and execute Vendor handover to the HOC team
    Monitor vendor stores and provide expansion and diversification tips to vendors
    Performance Monitoring:
    Responsible for getting any additional data needed on vendor and assigning vendors who register through the system to various teams
    Ensure compliance with internal systems ( SF)
    Reporting & vendor trend analysis
    Weekly report of teams performance
    Ranking vendors by SKU Sales, NMV, OOS, Returns Rate, Rejection Rate

    Professional Skills & Qualifications

    Minimum of 2 years experience in either or of the following – Vendor Hunting, Vendor management, Sales management
    Proven track record in sales, with a demonstrated ability to increase network expansion/volumes.
    Demonstrated experience in building and maintaining customer/client relationships and identifying opportunities to improve business success for both parties.
    Creative communicator with an ability to work across multiple communications channels, including written communications and visual content
    Strong oral and written communication skills with experience in influencing others to drive results.

    go to method of application »

  • National Sales Manager Senior Procurement Officer Sales Manager

    National Sales Manager Senior Procurement Officer Sales Manager

    REF NO 3338
    Duma Works is recruiting a National Sales Manager for one of its client. The hiring organization is a Renewable energy company  in Mwanza,Tanzania that provides and finances accessible, affordable, and energy-efficient equipment designed for off-grid businesses in Sub-Saharan Africa
    Job Responsibilities Overview
    The National Sales Manager will be responsible for both strategy and implementation of our Sales Program.  The Manager will manage the Sales team across regions and products.  The position requires great organization, understanding of our customer audience, excellent coaching skills, and a willingness to travel as needed.
    National Sales Manager Job Responsibilities
    Sales Targets

    The primary goal of the Manager is to ensure the Sales Team meet their targets
    Collaboratively sets targets and budgets
    Develops Sales pipelines to effectively forecasts future Sales;

    Team Development

    Coaches the team and develops talent internally – at least 20% of time should be spent on talent development
    Develops programs for training and evaluation;

    Strategy

    Develops a deep understanding of our markets, generating client insights and opportunities
    Co-designs new systems and processes to gain quantitative insights on customer behaviors and opportunities
    Evolves distribution strategy, incorporating channel strategy and the utilization of agents and partners as appropriate;

    Channel Management

    Maps out and manages partnership channels
    Develops tools and processes to gain insights through each channel
    Balances advantages and limitations / risks of each channel

    Ongoing Reporting

    Manages customer acquisition costs, retention rates, repayment rates, and other key performance indicators.

    Qualifications for the National Sales Manager Job

    Minimum of 10 years of related work experience
    Led a sales organization of 20+ sales staff with TZS 1,000 million in sales
    Developed incentive structures, policies, and sales practices
    Managed independent, 3rd party sales channels and partnerships
    Worked in sales to rural environments where distribution is challenging
    Strong metrics based approach to evaluation and planning
    Strong mentor and coach – enjoys developing talent
    Bachelor’ degree required
    Fluent in Kiswahili and English.

     Role Structure

    Reports directly to the CEO
    Work closely with Sales Leadership

     Measures of Performance / What Success Looks Like

    Our achievement of growth targets, cost effectively
    Development of Sales Program into a data and process-driven organization
    Internal promotion of talent and data-based tracking of team skills improvements
    Strategic insights and contributions as part of the management team.

    go to method of application »

  • Sales Executives Security Officer Barman Sales Representative

    Sales Executives Security Officer Barman Sales Representative

    Our Client is an automotive company and is currently recruiting Sales Executives to fit in the motor vehicle repairs division.
    Job Responsibilities

    Have knowledge of automobile workshop and services offered.
    Develop their own clientele as well as maintaining rapport with existing customers.
    Recommend various sales promotional activities and campaigns to increase business.
    Understand clients’ requirements and interests.
    Close sales by overcoming objections, completing supply contracts or tenders where applicable.
    Provide sales management information by completing and submitting reports weekly and monthly on closed business, prospects, and follow-ups.
    Update job knowledge by participating in educational opportunities; reading professional publications.
    Enhance the Company’s reputation by accepting ownership for accomplishing new and different requests.
    Explore opportunities to add value to job accomplishments.
    Establish sales strategy to improve performance and counter competition.

    Job Skills

    Ability to build rapport with customers and qualify their requirements
    Resilience
    Commitment to meeting targets
    Team player
    Strong negotiation skills
    Ability to consolidate the sale and walk the customer through every stage of the deal
    Effective time management
    Ability to plan and organize own daily selling activity to secure new business
    A good head for figures and understanding of personal finance issues
    Strong customer service skills
    Good eye for detail

    Qualifications

    Must have completed High school, University /College diploma or equivalent.
    Applicant should have at least two years working experience
    Experience in Motor Vehicle repairs field an added advantage.

    Employment and Salary Outlook

    Permanent position with a retainer salary.
    In addition, commission on every sale closed as per existing commission structure.
    Bonus on meeting set targets payable quarterly.

    go to method of application »

  • Sales Specialist

    Sales Specialist

    Role Summary: We are recruiting a Sales Specialist to join our Nairobi team and expand our global distribution network. This is an exciting opportunity to hold a key role in a rapidly growing company as we scale our presence throughout East Africa and the developing world. The chosen candidate will  close partnerships with our pipeline of prospective distributors, as well as actively identify and convert new leads. The position is a salary and commissioned role, and will report directly to the Head of Global Sales. It will include periodic international travel.
     
    Responsibilities: 

    Generating and qualifying new distributor leads and converting them into sales 
    Fine tuning collaborative distributor vetting processes alongside manufacturing partners 
    Performing industry research to support Angaza’s global growth strategy 
    Communicating new product developments to prospective distribution partners 
    Supporting strategic enhancement of the Angaza PAYG technology platform based on feedback from prospective distribution partners 
    Working with the team to develop proposals, pitches and approaches that speak to prospective partners’ needs and objectives 
    Representing Angaza at key industry events 

    Attributes Desired: 

    2-3 years of sales experience selling software or a technical product (required)
    History of meeting and exceeding sales targets 
    Very strong English language written and verbal communication skills required 
    Proficiency in any of the following languages a plus (French, Spanish, Swahili) 
    Demonstrated proficiency with MS Office Suite and/or Google Suite and CRM BA/BS; sales- or business-related discipline preferred 
    Comfort and experience working with data a plus 
    Comfort with public speaking and managing external relationships 
    Comfort with periodic travel 
    Happiness in a very dynamic, fast-paced, flexible (and fun!) atmosphere

  • Zonal Business Manager

    Zonal Business Manager

    Job description
    Reporting to the Sales Director, the main purpose of the role is to:

    Manage customer base & revenue growth on both Airtel Mobile and Airtel Money Business.
    Manage and support Airtel distribution partners and staff within the assigned region by planning and coordinating inter and extra departmental activities in order to maximize sales revenues, grow market share, foster distributor effectiveness through routine review meetings, manage company relationship with regional stakeholders to foster excellent corporate governance.
    Develop and improve skill set for direct reports through continuous coaching and mentoring.
    Maintain close watch on market dynamics that affect the business and report and keep record on competitor activities

    Expected key results:

    Manage the Channel Partners in the designated Zone
    Market Development
    Communication and Process Adherence
    Financial Management
    People Management

    Skills:

    Ability to innovate and deliver value to business at multiple levels
    Ability to manage large scale with a very wide geographical scope across regions of assignment
    Ability to manage an outsourcing partner to deliver business solution
    High level of interpersonal skills and able to relate at all levels within the business.
    Sound sales & Distribution experience – combination of both FMCG/Direct marketing
    Customer intimacy
    Keen on end to end to distributor and staff issues.
    Sound analytical skills
    Strong communication skills and should be able to lead cross functional teams.
    High level of planning & execution capabilities
    Good leadership skills to drive positive team synergy and productivity

    Qualifications:

    6 years or more of varied experience in Sales & Distribution
    At least 2 years of relevant experience in Telecom at management level.
    Extensive knowledge of telecoms business and value chain and sound understanding of distribution models and route to market.
    Telecom analytical skills both local and regional
    Bachelor’s degree in social sciences or relevant field (required)
    Master’s in Business Administration (preferred)

  • Account Manager – Lifesciences

    Account Manager – Lifesciences

    Job description
    A career at Merck is an ongoing journey of discovery: our 50,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.
    Your Role:
    As an account manager you will manage and develop the relationships with customers within own portfolio to promote sales and maintain growth targets. You will also research client business requirements in own portfolio and develop a strategy to drive sales and effectively service customers based on their specific needs and opportunities identified.
    Your responsibilities will be to identify business opportunities at new and existing clients and to effectively up-sell and cross-sell accordingly. To conduct regular visits to customers and implement the call plan as strategically identified in order to promote sales and maintain good relationships. To communicate customer queries/issues to Sales Support as identified during customer visits and to follow up with the customer and Sales Support to ensure resolution and that high service standards are maintained.
    You will also ensure that the monthly call schedule and weekly planner as well as the SFDC customer appointments journals are captured and updated in the SFDC data base to facilitate planning and inform decision making.
    You will capture all leads and Opportunities in SFDC to inform colleagues and to capitalize on Opportunities and reduce risks to the business. These Opportunities must be maintained, regularly updated and closed out whether they are won or lost.
    Adding to that capture and maintain the Seedings and Wins in SFDC as defined by the marketing plan, to ensure the Seedings and Wins are regularly updated and closed out whether they are won or lost.
    You will also implement and roll out the Marketing Plans and focus topics as defined by the marketing teams as detailed in cycle meetings.
    Who you are:

    BSC In Science related field-Bioscience background.
    Minimum 2 years’ experience in a sales environment preferably as an Account Manager.
    Knowledge and experience in at least one but preferably more of the industries in within Eastern Africa countries especially Kenya, namely Academia Research & Pathology, Pharmaceutical & Food and Beverage.
    Ability to work both independently and as part of a team
    Effective verbal & written communication
    Ability to close sales and generate leads
    Strong technical and analytical ability for interpreting technical information and good attention to details

    What we offer: At Merck, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

  • Centre Sales Team Leader

    Centre Sales Team Leader

    Human Needs Project (HNP) is seeking a seasoned sales executive in Nairobi to significantly grow its business services in Kibera and generate a two-fold increase in sales revenue.
    Candidates with 5+ years of experience closing sales deals and launching effective advertising strategies in distressed communities to scale business services should apply.
    We encourage all senior sales representatives who want to be part of a global team focused on providing high quality and affordable basic human services that are transforming the lives of children, young adults and entire families in Kibera to apply.
    This role will be to drive sales targets for the organization and cultivate customer engagements.If you have proven sales experience, strong skills in customer service, and a passion for helping distressed communities, we are looking for you!
    The Kibera Town Centre Sales Team Leader will be a self-starter who is prepared to develop and execute a sales plan with realistic revenue targets.
    The impact you’ll have:

    You will play a critical role in the implementation of HNP’s earned revenue business.
    You will research the local community to identify business opportunities, and create and implement programs to expand HNP’s sales potential.
    You will develop and maintain a positive relationship with team members and existing customers to ensure continued business and profitability.
    You will achieve sales goals and consistently grow our customer base.
    You will secure initial and ongoing meetings and conduct strategic and effective fundraising and sales presentations with representatives of education, corporate, nonprofit, and religious institutions
    You will cultivate existing accounts and generate new business.

    Position Expectations

    Be an extraordinary sales person who hits the ground running.
    Expert in Kenya culture and Kibera (bonus).
    Drive salesat the Kibera Town Centre.
    Build an annual Kibera Town Centresales plan.
    Meet or exceed quarterly revenue targets.
    Understand the mission and values of HNP and be able to professionally and eloquently pitch to the community, donors and customers.
    Create & articulate compelling impact stories about HNP and the Kibera Town Centre products and services.
    Accelerate customer purchases and interest in Kibera Town Centre products and services.
    Maintain a robust sales pipeline and fundraising proposal calendar.
    Work with community partners to pitch HNP’s mission and values to donors and stakeholders.
    Manage sales and partnership contract negotiations.
    Develop long-term strategic relationships with stakeholders.
    Ensure customer satisfaction.

    Required Qualifications

    5 years of experience in sales.
    Significant experience inproduct sales.
    A Bachelor’s degree in Business or a related field is required.
    Exceptional public speaking.

    Preferred Qualifications

    Experience working with educational or nonprofit institutions.
    Direct field experience in working in slums.
    Proven business planning skillset with exceptionally strong sales background.
    Exceptional strategic partner cultivation and customer service experience.
    Develop, manage andtrack sales pipeline and forecasting accurately.
    Establish partner relationships to encourage joint selling opportunities.
    Understanding of contract negotiations.
    Demonstrated effectiveness working across multiple industries to achieve results.
    Experience communicating effectively across internal and external organizations.
    Strong verbal and written communications skills.

    Compensation Package: Human Needs Project offers a competitive salary and benefits package in Kibera. Salary is commensurate with experience.
    Human Needs Project will be reviewing application until May 31, 2018.

  • Client Support & Initiatives Lead

    Client Support & Initiatives Lead

    Purpose and Objective of the Job
    Responsible for the overall client deliverables for the Buy business and operations in East Africa (EA). This role leads and coordinates the operations teams to ensure sustainable best in class operations processes & SOP Compliance including Business Process improvement activities. A key part of this role involves coordinating and ensuring a high performing Operations team with high capability to deliver results. This is a business partnership role to the Commercial leaders and their teams to deliver the required Operations targets in line with client and business expectations
    Principal accountabilities:

    Drive key growth initiatives within the region through effective collaboration with commercial and operations and technology teams to achieve the desired quality and optimum cost.
    Align local Operations actions and priorities to the commercial strategy, priorities and projects; proactively gather future client needs and incorporate them into the Operations Roadmap and strategic plans.
    Advice, support and effectively coordinate the Operations teams to deliver to expected business outcomes and to client expectations ensuring achievement of all KPIs.
    Continuously collaborate with the CS teams to identify new revenue generating opportunities through existing or new services.
    Set up cross functional SLAs for client inquiries monitoring the performance and implementing areas for improvement
    Drive client centric and One Nielsen behaviors ensuring end to end client enquiry resolution and generating the required communication across clients, the commercial and operations teams.
    Critically analyze client queries to identify key issues with the business and the impact on clients. Generate actions to minimize the impact and enable preventative measures with the operations teams to avoid recurrence.
    Prepare the monthly Operations dashboard and drive productivity to achieve optimal cost management. Propose application, process and functional improvements to address risk and opportunity areas that will facilitate both increased efficiency and improved standards.
    Provide advice and insights to drive effective and efficient decision making to support short term and long term business goals.
    Drive Business Process improvement activities locally using it as a key method for optimizing processes in areas such as quality improvement and cycle time reduction.
    Track client satisfaction, initiate and implement all necessary actions to restore/upgrade service levels to ensure client business needs are met and that services provided exceed client expectations.
    Define effective KPIs, metrics and control mechanisms in collaboration with the contact of execution (COE) and monitor the key business indicators in light of client impact and overall business expectations.
    Effectively coordinate and efficiently finalize costing of projects and manage cost and workload drivers across the operations functions. Understand the budgeting process – actual vs OP variances and provide input for the forecasting process.
    Create a high performance and accountability work environment utilizing employees’ feedback and best demonstrated practices identified in other organizations and /or countries.

    Knowledge and Skills Required

     
    Minimum of an Undergraduate degree.
    At least 6 years’ experience in operations, client service or business process improvement.
    A demonstrated track record/ability to effectively influence people and teams with multi-cultural backgrounds within a multi-functional matrix organization.
    Ability to translate organisation strategy into clear operational outcomes and work closely with senior leaders to deliver this.
    Project management skills and a good understanding of client requirements is essential.
    Business financial acumen with an understanding of and an ability to apply financial principles to business projects and plans.
    A good understanding of Nielsen’s business, services and clients in East Africa.
    Ability to think clearly and apply problem solving techniques in a pressurized situation is essential.
    Ability to bring about a significant positive change in business processes, people and teams.
    Excellent verbal and written communication skills with the demonstrated ability to effectively resolve conflicts.
    High proficiency in the use of Microsoft Office Desktop tools (Excel & PowerPoint)

  • Sales Executive (Hospitality Unit)

    Sales Executive (Hospitality Unit)

    JOB DESCRIPTION:
    Reporting to the Manager Hospitality Services, the incumbent shall be tasked with the following responsibilities; To develop and implement a sales action plan to increase revenue To develop and grow unit’s target customer base mainly for conference/ outside catering To promote the units products and services Prospecting and conducting daily sales calls to acquire new business Develop professional long term business relationships with clients for repeat business
    JOB SPECIFICATION:

    Diploma in Sales and Marketing
    Minimum of 3 years’ experience in sales in a busy hotel and restaurant
    Proven track record of growing targeted customer portfolio and sales
    Good communication and customer service skills Confident, approachable and hospitable personality
    KCSE C