Jobs Kenya

Job Field: Sector in Sales / Marketing / Retail / Business Development

  • Market Engagement Manager, Mobile for Humanitarian Innovation

    Market Engagement Manager, Mobile for Humanitarian Innovation

    Job description
    About the Team
    Mobile for Development (M4D) is a dedicated global team within the GSMA, bringing together our mobile operator members, tech innovators, the development community and governments to prove the power of mobile in emerging markets. We identify opportunities and deliver innovations with socio-economic impact on over 30 million lives across 49 countries.
    M4D’S Mobile for Humanitarian Innovation (M4H) programme works to accelerate the delivery and impact of digital humanitarian assistance. It focuses on the use of mobile-enabled solutions in humanitarian contexts across five focus areas:

    Digital identity
    Food security, adaption and resilience to climate change
    Inclusivity
    Mobile-enabled utilities
    Mobile financial services

    Through building bridges between the mobile industry and humanitarian sector, catalysing innovative solutions, developing insights and tools and investing in new partnerships and services, the M4H team aims to help shape an inclusive, impactful digital humanitarian future.
    What the hiring manager says
    “This is an exciting opportunity to join a passionate team working at the intersection of the mobile industry and the humanitarian sector, aiming towards an inclusive, impactful digital humanitarian future. The successful candidate will be responsible for leading stakeholder engagement and management for the M4H programme in the SSA region. They will support programmatic activities in the region, facilitate in-country research and policy activities, and represent the programme at relevant industry events. They will convene and support signatories of the Humanitarian Connectivity Charter as well as grantees of the Innovation Fund. The ideal candidate will be excited by the role of mobile technology and digital solutions in addressing humanitarian challenges, and have a strong record of stakeholder management. Previous knowledge of both the mobile industry and the humanitarian sector will be highly relevant.”
    About the Role
    As a Market Engagement Manager (MEM), you will have the following responsibilities:

    Build and manage relationships with mobile network operators in prioritised countries in the SSA region in order to identify and catalyse strategic opportunities to develop and support initiatives that align with the programme’s core objectives;
    Build and execute a pipeline of multi-stakeholder projects that help understand new opportunity areas and/or demonstrate impact, including project design, partnership brokering and management, business case and business model development and operational support
    On-going management of in-country projects. This may include organising and facilitating multi-stakeholder workshops, conducting desk-based landscaping research, assisting with project management and managing relationships across a range of stakeholders (e.g. mobile operators, development partners, start-ups and third-party solution providers).
    Support and convene the GSMA Humanitarian Connectivity Charter (HCC) signatories in the region.
    Provide support to grantees from the Innovation Fund in the region, and support wider Innovation Fund processes including identification of potential applicants, proposal review and due diligence.
    Contribute to the M4D learning agenda by supporting the production of high-quality and professional publications, toolkits and blogs which capture lessons and insights regarding business models, grantee learnings, trends, relevant in-market convenings and developments from in-market engagement.
    Ensure appropriate coordination of the programme’s regional efforts with relevant internal and external partners.
    Support the Market Engagement team on the overall strategic partnership and engagement plan for the M4H programme to ensure relationships with key stakeholders (MNO members, relevant private sector actors, UN/humanitarian agencies and NGOs) are established, well-defined and maintained
    Proactively communicate relevant topical developments from across the region to the M4H and wider M4D teams;

    About You

    Previous experience within the mobile industry, preferably in the Sub-Saharan Africa region;
    Experience managing multi-stakeholder relationships and delivering multi-stakeholder projects with some direction and supervision;
    Solid commercial acumen with an ability to clearly communicate strategic opportunities, develop a compelling business case, value proposition and business models
    Familiarity with the humanitarian sector, including an active interest in the potential of mobile and digital solutions to improve humanitarian response
    Comfortable managing relationships with various internal and external stakeholders, including C-level executives and dedicated entrepreneurs
    Experience in business development, project management and product development
    Experience working with donors, international development community or multi-lateral organisations an asset
    Able to quickly grasp new concepts and ideas (given the level of innovation in our sector and the wider industry) and proactively communicate and work as part of a global team.
    Naturally curious, able to think beyond business-as-usual scenarios, and dream big.
    Process-oriented individual, that takes ownership and responsibly without unnecessary management from above
    Excellent team-work abilities to effectively and proactively work with the whole M4H team and the wider GSMA in order to achieve collective programme and industry goals
    Excellent communicator: able to express complex technical or commercial issues in plain language, without losing the important points
    Fluent and compelling written and oral communications skills in English. This includes the ability to draft blogs, discussion documents, concept notes, and reports with minimal review and supervision required
    French competency is a plus
    Should be able to work from the GSMA Nairobi office and have the right to work in Kenya
    Ability and willingness to travel in the region frequently

    What We Offer
    Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.
    In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.
    We offer a working environment that reflects our organisational values. We also hire in line with our values and recruit candidates who demonstrate a strong affinity with these 7 principles:

    DREAM BIG – Demonstrate vision and insight to lead the industry forward
    BE BOLD – Have the courage to take risks and make tough decisions
    OWN IT – Take full accountability for your decisions and actions
    WORK AS A TEAM – Collaborate to deliver impactful results
    DO THE RIGHT THING – Conduct yourself with honesty and integrity at all times
    SHOW RESPECT – Treat others as you would expect to be treated
    LOVE WHAT YOU DO – Bring passion and pride to your work

  • Sales Manager

    Sales Manager

    Roles & Responsibilities

    Maintain & develop new business and achieve set yearly sales targets for Marine & Protective Coatings, Cipy Coatings and Local Industrial chemicals and decorative products
    Sales and Collection target setting & monitoring, Sales Planning and forecasting.
    Manages an assigned geographic area to maximize sales revenues and meet corporate objectives.
    Identifies objectives, strategies and action plans to improve short- and long-term sales volume/value and profits.
    Manage, develop, coach, control and motivate the sales team & maintaining effective, efficient and professional sales team.
    Co-ordination and co-operates with sales team to meet day to day business requirements.
    Provides product, promotion, and pricing information to the sales team & customers;
    Retain old customers and acquire new customers. Maintains customer database by inputting customer profile and updates.
    Efficiently manage customers and territory to maximize sales through Strategic planning and execution.
    Keep accurate Sales records and prepare weekly and monthly sales reports for Sales Head.
    Management reporting and Sales forecasting through set Strategies & Goals.
    Continuous feedback on product quality and service issues to Sales Head/QA/QC.

    Job Qualifications

    Degree in Chemical Engineering, Industrial Chemistry, paint Technology or related field
    7 Years’ experience Technical Sales Management in Marine & Protective Coatings and Coatings, industrial Chemicals or decorative products
    Driving license with minimum two (2) years driving experience

  • Solutions Manager

    Solutions Manager

    Job description
    Role overview
    This is a senior sales position spearheading the sales of cloud services in Kenya. It combines consultancy expertise, technical knowledge and industry experience to solve customer’s business challenges with cloud services.
    The role holder will be required to identify, qualify, propose, and close deals in an effective and efficient manner, with supporting proposals and business cases. The applicant must therefore be able to understand business needs, develop relationships with executives, and map Liquid Telecom technology or partner solutions to those requirements in a compelling proposition.
    The applicant will lead the transformation programme to move from commodity connectivity products to differentiated cloud solutions that maximise revenue, market share and customer satisfaction. This will involve an element of upskilling the account management community.
    Accountabilities
    Key Deliverable

    Sales

    Own and drive new revenue growth for cloud solutions by achieving set monthly/quarterly/annual cloud solutions target
    Assist Global & National Account Managers in Liquid business units to identify, scope, present and sell complex voice and data solutions.
    Own the opportunity through to closure.
    Run customer-facing presentations on Liquid Telecom’s products, services and propositions.
    Perform ‘Day in the Life’ studies to identify new opportunities.
    Provide thought-leadership to customers through regular engagement and workshops.
    Coordinate with all areas of the business necessary to bring a project to successful fruition such as Project Managers, Technical, Delivery & Commercial resources.
    Lead customer discussions on the technical solution design.
    Assessing cost requirements to compile the commercial proposition.
    Define proof of concept or trial/pilot programs with key success criteria in agreement with the Account Manager and Customer.
    Win enterprise customer confidence in personal abilities and the professionalism of Liquid Telecom.
    Be the interface to the customer and orchestrate a team of resources to solve customer problems. Foster and expand Liquid Telecom’s relationships with Customer Business Decision Makers and lead team through evaluation, contracting, deployment, and usage of cloud solutions.

    Solutions Development

    Idea Screening & Actualization. Prepare solutions concept document that captures relevant market research report as well as both IT and Network analysis
    Development & Implementation: Working with the business, develop business processes capturing all aspects/processes that will be involved in the expected life cycle of the solutions.
    Prepare Solutions description document and Business case
    Build and transform new markets and lead transformational shifts for customers. Develop, communicate and provide high business impact solutions that enable digital transformation.
    Solutions Launch: Compile solutions training manual and procedures
    Conduct process awareness training
    Prepare Go-To-Market (GTM) Plan

    Conduct Solutions Training

    Identify new strategic and ecosystem partners to enable provision of additional services/solutions.

    Documentation & Reporting

    Produce compelling professional proposals that are tailored to each project, inputting to Bid Management as necessary.
    Document customer requirements in standardised format.
    Evaluate the customer’s technical infrastructure with which cloud solutions will be integrated.
    Define solution training requirements, build and lead customer ‘train the trainer’ programmes.
    Establish an appropriate review and reporting governance structure designed to track project success.
    Communicate solution benefits with a business case and return on investment.
    Produce presentations as required for customer engagements.
    Maintain an up to date pipeline of opportunities on Salesforce.com

    Track progress towards KPIs.

    Report monthly on the status, blockers and next steps of top projects.

    Collaboration

    Continuously nurture and expand sales, business, technology, and competitive readiness through participating in vendor sales communities and in the broader industry through events, community gatherings and more.
    Coordinate with internal Product Development team
    Coordinate with external solution suppliers
    Engage with Liquid’s internal departments to confirm that the proposed solution can be delivered and supported.
    Assess the customer satisfaction of the solution, capturing lessons learned and sharing these with the appropriate teams to drive improvements.

    Training

    Learn and maintain in-depth knowledge of Liquid Telecom’s products, services, solutions, propositions and capability.
    Develop and maintain competitive knowledge on industries and products to leverage in the sales cycle to the executive suite.
    Collaborate with the Sales team on sales strategy and optimization.
    Upskill the Sales community through tight integration customer and team meetings.

    Role Dimension

    Financial
    Responsible for discovering, supporting, developing and managing a pipeline of opportunities with a specified Total Contract Value.
    Successfully win new business against a specified target.
    Non-Financial
    Engaging all Liquid Telecom business units

    Typical Outputs

    Proposal & RFP documentation
    High-level solution design
    Customer presentations
    Statement of Works/Work Package design
    Customer demonstrations
    Trials & Proof of Concept
    Business cases and financial illustrations

    Personal Specification

    Behaviour
    Customer obsessed, displaying exemplary customer relationship management, negotiation, and focus on customer needs.
    Interested in and inquisitive about innovation and technological trends.
    Ambitious and courageous – focus on helping to win large bids and growing Liquid’s lead in the market.
    Singular focus on designing solutions which can be delivered quickly/effectively to the customer, shortening the bid lifecycle.
    Ability to re-use standard solutions/technologies to reduce costs and improve customer experience.
    Be easy for customers to deal with, displaying flexibility and pragmatism. Excellence in communicating progress, pro-active in addressing issues, trusting in a virtual team.

    Professional

    At least 5 years sales experience
    Experience in a telecoms business environment.
    In-depth knowledge of data communication technologies for fixed, mobile, voice and data, and cloud services.
    Base skills in consultative selling and influencing; unlocking the opportunity based on customers’ business requirements.
    Financial Acumen (e.g. ROI model generation, understanding of CAPEX/OPEX trade-offs).
    Team player, strong influence and relationship management.
    A self-starter with a determination to succeed, balanced with appropriate tact and diplomacy.
    Strong communication and presentation skills.
    Decision making skills – ability to balance conflicting interests.
    Fluent in English.

    Education
    A minimum of University degree in any Field with Microsoft competence certification in both Azure and office 365.

  • IT Sales Manager

    IT Sales Manager

    Job description
    End to End Sales Cycle including

    Identify Opportunities
    Business Developement
    Proposal Preparations & Submission
    Negotiations
    Partners/OEM Engagement
    Tracking Deliveries
    Debt Collection

  • Senior Manager, Regional Sales

    Senior Manager, Regional Sales

    Job description
    Brief Description
    Reporting to the Head of Department – Regional Operations Department, the position holder will manage sales and distribution aspects in within given regions. This role will also be responsible for acquiring new customers, growing the agents/sub-agents business and ensure availability of M-PESA services in the area at all times.
    Detailed Description

    Effectively implement market penetration strategy in the trade
    Acquisition of new customers.
    Ensure 100% adherence to Sales Force Effectiveness routines and tools both individually and the team
    Grow Right Execution daily scores for the region month on month
    Assistance with the change management process within the teams and thebusiness
    Ensure all revenue targets are achieved
    To ensure all agent outlets are consistently audited
    Ensure branding of Agent outlets as per Safaricom standards.
    Develop sales programs aimed at swift and efficient market penetration.
    Drive the People and Performance Management agenda within the team.
    Ensure effective and efficient reporting is done within the teams/market

    Job Requirements

    Degree in a business related discipline
    Must have at least 5 years working experience in a sales environment, of which 2 years should be in distribution
    Excellent knowledge of Safaricom products and services
    Excellent written and verbal communication skills (articulate) coupled with good listening and critical reasoning skills
    Proactive, confident, energetic and able to work under pressure with a positive attitude and use good organization skills
    Mentoring and coaching skills/experience
    Excellent interpersonal skills
    Leadership skills
    Problem solving and decision-making skills

  • Food Senior Account Manager

    Food Senior Account Manager

    Job Responsibilities

    Leverage prospecting skills and relationships to build partnerships with franchisees of the most important restaurant chains
    Drive expansion of existing clients as well as generating new business at prospect chains
    Manage contract negotiations aimed at establishing the foundation of a strong working relationship with our restaurant partners, including sustainable economics for both parties
    Clearly communicate the value of Jumia Food and its newest products to prospects
    Work closely with the Marketing Department with marketing requests

    Qualifications

    Achieve and consistently exceed monthly sales goals
    Work closely with Account Executives to develop acquisition and expansion strategy on key accounts
    Partner with our sales, onboarding and account management teams to smoothly activate the best restaurants
    Help us identify and build best practices for your sales team and others
    Act as an ambassador of Jumia Food mission, brand, and product
    Communicate constantly with prospects via email, face to face meetings and phone
    Work closely with the Marketing Department with marketing requests

    We Offer

    A unique education in scaling new internet concept
    Become part of a highly professional and dynamic team working around the world.
    An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures. Recruitment and Talent Officer

  • Sales Executive Key Account Manager

    Sales Executive Key Account Manager

    Job Description

    Job Purpose: Sales Executive will be responsible for representing the company to the marketplace and in turn, representing the customer to the organization. Client development from both cold and existing prospects is a critical part of the job.
    The sales representative must have excellent telephone skills, professional sales abilities however corporate customer handling experience will be a plus.
    Good working knowledge of selling branded promotional merchandise as sources of effective marketing and communication solution will be an added advantage.
    Duties and Responsibilities:

    Market and sell company capabilities in terms of products and services to existing customers and prospects, works with the sales manager to develop new customers, and strives to meet and exceed sales volume goals and company budgets.
    Maintains customer relations and customer satisfaction. Develops additional contacts at each account to assure continuity and/or sales growth.
    Organises client visits, offers solutions, answers questions, provides quotes and offers samples to secure customer’s branding and promotion needs and contacts people who are in a position to influence the purchase decision.
    Obtains accurate customer deadline dates and advises production whenever copy of proofs will be delayed, when deadlines must be changes.
    Learns and keeps abreast of products, production methods and servicing offered by the company and its competitors, trends in the industry, and needs of actual and potential customers and the market in general.
    Maintains records with relevant information for each new prospect and makes periodic calls on prospective customers.
    Assesses customer’s plans regarding future print projects, future budgets, and in-house marketing plans and updates supervisor of this information.
    To champion sales initiatives, and achieve agreed key sales performance parameters.
    Develop sales plans that are effective and that result in tangible positive results and noticeable market growth, as well as champion cross selling initiatives within the allocated region.
    Close sales and convince clients why services offered by the Company are superior and beneficial than what competition offers.
    Responsible for price increases notification/mediation to the clients.
    Undertake debt collection from the customers and maintaining agreed credit terms.
    Achievement of the desired and agreed sales growth target for your portfolio.
    Improvement, enhancement and achievement of agreed client retention rate. Building and maintaining strong professional client relationships aimed at retaining existing clients.
    Create a relevant and historic customer data base by maintain complete records of all activities regarding customer visits, complaints etc.
    Monitoring the day to day commercial performance of each account within your portfolio.

    Candidate Profile:

    Graduate from a reputed university preferably in Marketing/Sales
    Self-motivated, energetic individuals with a zeal to excel in the field of corporate sales.
    A go getter with an attitude to learn and grow
    Willing and open to travel across Africa
    Having a valid passport will be an added advantage

    The company is an equal opportunity employer, we do not discriminate candidates based on their gender, race, creed, disability and social background.
    Age: 22 to 35 Years
    Experience: 3-5 Years of Experience in B2B, those with experience in promotional branding or related field will have an added advantage.

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  • Account Executive – Telco & Enr (Energy And Natural Resources) Senior Solution Sales Executive-Ddm (Kenya)

    Account Executive – Telco & Enr (Energy And Natural Resources) Senior Solution Sales Executive-Ddm (Kenya)

    Requisition ID: 187044Work Area: SalesExpected Travel: 0 – 40%Career Status: ProfessionalEmployment Type: Regular Full Time
    COMPANY DESCRIPTION
    As the market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.
    ROLE DESCRIPTION:
    The Account Executive’s primary responsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers. The Account Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products.
    EXPECTATIONS AND TASKS:

    Account and Customer Relationship Management, Sales and Software License and Cloud Subscription Revenue.
    Annual Revenue – Achieve / exceed quota targets.
    Sales strategies- Align SAP Cloud /SaaS solutions with the customer’s strategic objectives – Develops best practice account plans to ensure revenue target delivery and sustainable growth. Develop relationships in new and existing customers and leverage to drive complex strategy through complex and global organizations.
    Trusted advisor – Establishes strong management and CxO relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise). Builds a foundation on which to harvest future business opportunities and accurate account information and coaching.
    Customer Acumen – Actively understand each customer’s technology footprint, strategic growth plans, technology strategy and competitive landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the prospect.
    Territory and Account Leadership – Lead designated territory, including accounts, account relationships, prospect profiling, and sales cycles. Encourage all accounts to become SAP references.
    Business Planning – Develop and deliver comprehensive business plan to address customer and prospects priorities and pain points. Utilize VE, benchmarking and ROI data to support the customer’s decision process.
    Demand Generation, Pipeline and Opportunity Management
    Pipeline planning – Follow a disciplined approach to maintaining a rolling pipeline. Keep pipeline current and moving up the pipeline curve.
    Pipeline partnerships – Leverage support organizations including Marketing, Inside sales, Partners and channels to funnel pipeline into the assigned territory.
    Leverage SAP Solutions – Be proficient in and bring all SAP offers to bear on sales pursuits including Industry Solutions, LOB solutions (CRM, SCM, HCM, SRM et. al) and technology solutions (Business Analytics, Mobility,Database and Technology, et. al). Demonstrate early adoption of all new solutions and strategies.
    Advance and close sales opportunities – through the successful execution of the sales strategy and roadmap. Negotiate early and against a win/win strategy for SAP and its customers.
    Support all SAP promotions and events in the territory – take an active, sales leadership role in SAP events.
    Sales Excellence
    Build and share best practice sales and negotiation skills.
    Sell value.
    Maintain White Space analysis and execution of initiatives (up sell and cross sell) on customer base.
    Orchestrate resources: deploy appropriate teams to execute winning sales. Create OneSAP.
    Utilize best practice sales models.
    Understand SAP’s competition and effectively position solutions against them.
    Maintain CRM system with accurate customer and pipeline information.
    Leading a (Virtual) Account Team
    Mentor Associate /Senior Account Executives.
    Demonstrate leadership skills in the orchestration of remote teams.
    Ensure account teams and Partners are well versed in each account’s strategy and well positioned for all customer touch points and events. Maximize the value of all sales support organizations.

    WORK EXPERIENCE:

    5-10 years of experience in sales of complex business software / IT solutions
    Experience in lead role of a team selling environment.

    EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES:

    Proven track record in business application software sales.
    Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative and competitive market.
    Exceptional contractual and negotiation skills.

    Business level English: Fluent
    Local language: Fluent, Business Level
    Bachelor equivalent: yes
    WHAT YOU GET FROM US
    Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

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  • Sem Marketing Manager Senior/lead Php Developer

    Sem Marketing Manager Senior/lead Php Developer

    Job Description
    Reporting into:
    CMO Direct
    Reports
    Senior Performance Marketer, SEO Marketer
    KEY RESPONSIBILITIES
    Organizational:

    Lead the performance & SEO teams
    Communicate with colleagues and share insights on Slack
    Coordinate on-time delivery of team tasks via Trello
    Ensure ongoing training and development of team
    Hold weekly calls with senior performance marketer and SEO marketer
    Hold weekly calls with SEO focussed developers for requirement agreement and execution
    Join weekly meeting with CMO Join weekly senior marketing standup
    Join weekly hub meeting

    Reporting:

    Own SEO Master & oversee Performance Master
    Contribute to marketing roadmap
    Quarterly performance reviews and set development plans for team
    Analyse and report on impact of SEO and content initiatives on KPIs creating clear action items from insights
    Quarterly report on SEO health of every vertical core
    Contribute to Performance marketing reporting

    Functional:

    Document in marketing playbook and ensure adherence to Performance & SEO marketing frameworks
    Ensure documentation of all SEO marketing tests and communicate learnings
    Work with CMO, Heads of Marketing and Offline Marketers on digital advertising strategy to support campaigns
    Investigate new performance marketing channels
    Keep track of performance, SEO (Incl. search engine algorithm changes) best practices and communicate key insights to team
    Full ownership of SEO strategy and execution
    Work with product and IT to document, execute and analyse SEO improvements
    Coordinate closely with Senior Performance Marketer to develop keyword insights
    Oversee SEO implementation on all site migrations and projects
    Coordinate media outreach or content for SEO purposes
    Second round interview all performance marketers
    First round interview all SEO marketers
    Back-support SEO and Performance marketing tasks whenever necessary

    KEY RELATIONSHIPS
    CMO Heads of Marketing Email Marketing Manager Community Marketing Manager Art Director Tech SEO Lead

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