Job Field: Sector in Sales / Marketing / Retail / Business Development

Relationship Manager

The Relationship Manager (RM) will be the Liaison desk officer based in Nairobi. The incumbent will be located within the Corporate Banking team in the head office of Kenya in Nairobi.
The RM will support a team of Relationship Managers (RM) globally from International Premium Banking, Non Resident Banking and Network Banking departments, to deliver a best in class client experience to all clients they service, by ensuring that all client on boarding, account opening, client transactions and requests and the support activities related to these transactions are executed on time with zero error and within regulatory guidelines.
The RM is the primary support and service contact point in Kenya and other East African countries for the clients, the UK Relationship Managers as well as the Business unit they report into.
Reporting Line:
The RM will have a dual reporting line, with a direct reporting line to the Head of International Premium Banking to the headquarters, and a dotted line to the Head of Corporate Banking within Kenya.
Relationship Manager Job Responsibilities

The primary function is to assist the Head of International premium banking team in the UK to meet their budgets for residential UK mortgages and 2 year deposits.
Facilitate the on boarding of new accounts to the International Premium Banking (IPB) platform in the UK for their High Net worth clients as well as to manage general administrative tasks for the maintenance of these accounts.
Maintain regular contact with existing as well as prospective clients to follow up and close on all marketing leads. Work very closely with the Head of International Premium Banking for East Africa business.
Client On boarding and account opening/ due diligence checks- Check for accuracy and completeness of all account opening forms for UK accounts signed by the clients before client acceptance. Be the bridge between the clients in Kenya and UK. Maintain close contact with the clients, assist with completion of account opening forms, visit the clients to collect documents and account opening forms and scan these to the UK office.
To handle the servicing of all clients’ needs and queries and to perform verification of client instructions.
Actively support the Head of International Premium Banking UK to follow up and close on all marketing leads, and meet budgets for deposits and residential mortgages for the UK business. Assist the Heads of Non Resident banking and Head of Network Banking with their requests for client follow up.
Actively follow up with clients and prospective clients for new business for UK – 2 year GBP deposits and residential mortgages in the UK. These are the 2 major products for UK. Close on all leads generated and ensure accounts are opened, funded and mortgages are completed.
To assist the RMs in the UK to follow up on annual review of Risk Assessment in ensuring the RMs are in compliance with current guidelines and regulations.
To support any investigations of complaint received from client by coordinating with Compliance, Business Effectiveness Department to resolve issue

To update and provide periodic statistics (MIS) reporting to UK Office to attend appropriate training and courses for new products, procedures and knowledge update.
Requirements for the Relationship Manager Job

Degree holder with at least 4-5 years in similar position or client servicing experience, with prior experience of handling HNI clients.
Strong communication and interpersonal skills with great attention to detail
Self-motivated individual and good team player
Excellent sales skills, outgoing, client facing temperament
Fluency in Gujarati and Hindi is ideal
The job holder should be able to travel on business and cover the East African region for marketing and follow up.

Key Accountabilities

Provide support for the IPB team in the UK office in areas such as client management, client on boarding, client risk management and project work, ad hoc administration and other duties as directed by management.
Account opening and basically all matters resulting from the client interaction. You would also be working with the Senior Bankers on new business to meet the budget targets for UK office.
Review and manage change requests for existing accounts
General administration tasks such as filing, scanning, and collecting documents from clients within Nairobi.

October 23, 2024
Construction Field Sales Representative

Job Responsibilities

Get the sale” using various customer sales methods (site visits, cold calling, presentations etc).
Forecast sales, develop “out of the box” sales strategies/models and evaluate their effectiveness.
Evaluate customers needs and build productive long-lasting relationships.
Meet personal and team sales targets.
Research on different accounts and generate or follow through sales leads.
Attend meeting, sales events and trainings to keep abreast of the latest developments.
Report and provide feedback to management on sales.
Maintain and expand client database within your assigned territory.

Qualifications

Diploma in a sales and marketing course (Technical course is an added advantage).
Previous sales experience of at least 2 year, preferably in the construction industry.
Excellent computer skills
Excellent communication skills.
Must be a driver with no less than 2 years’ experience driving with a valid class BCE license.
Must be willing to to carry out field sales.

October 23, 2024
Sales Executives

Job Description
Remuneration:Commission with attractive incentives and allowances Duties &
Responsibilities:

Working closely with the Team Leader to formulate plans for getting new clients
Selling and marketing loans against logbooks to prospective clients
Soliciting referrals from existing clients and other partners
Ensuring sales made meet good quality criteria
Providing regular feedback to the Team Leader on performance of the product.

Qualifications

A certificate, diploma or university degree will be added advantage
Presentable and a good communicator
Ability to persuade and close sales
Team player with excellent interpersonal skills
Requires minimum supervision
Previous experience in sales with a proven track record in a financial institution or insurance will be an added advantage

October 23, 2024
Sales Executive

Job description

Generate Sales leads for the company
Act as first line support for the company’s customers
Increase engagement on the company’s social media pages

October 23, 2024
East African Business Development & Sales Support Specialist (Degree / Engineering / Electrical) – Nairobi, Kenya Sales Support Specialist – Nairobi, Kenya

Job description
Reference Number: RAD005
Job Description
As an African Business Development & Sales Support Specialist, you will be part of the Power Grids Division and Grid Integration Business Units based in Nairobi, Kenya. Power Products Business and the product manufactured becomes the key components to transmit and distribute electricity. The division incorporates manufacturing network for Transformers, Switchgear, Circuit Breakers, Cables and associated equipment. It also offers all the services needed to ensure products’ performance and extend their lifespan.
Responsibilities

Sales support
Define cost for the proposed solution and communicates to sales organization
Provide technical support during the technical meeting, product presentations and negotiations and offers product or solution or service related training
Provide information to the risk review process in accordance with the company’s policy
Lost proposals: Performs lost proposal analysis, identify potential cause, and recommends future actions in cooperation

Requirements: Qualification and Skill

Degree
10 years’ experience in sales and servicing of Electrical systems
Knowledge of Transmission & Distribution

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October 23, 2024
Commercial Lead

Job description
Reporting to the Chief Executive Officer, the Commercial Lead is responsible for the general management of the service from a customer and employee perspective and is accountable for the IPSL business proposition with partners including (banks, non-banking finacial institutions, third party payment processors and other potential clients).
Accountabilities:

Deliver by recruiting and retaining a highly driven and influencing team of account managers who consistently deliver on targets, as are defined in the business plan;
Lead his/her team to provide expert support to the Account Management and Business Development teams in articulating product value propositions and the solutions to deliver this to C level representatives in new and existing customers;
Provide expert level consulting to key customers across all segments (including white label partnerships with acquirers and merchant integrators) to identify new business opportunities through a detailed understanding of the customer’s business objectives and technology infrastructure;
Provide expert input into the business strategy and build and own the go-to-market plans for existing and new products;
Leads in the provision of market intelligence for product design, development and implementation efforts;
Bring the voice of the market into the company and help identify product innovation opportunities to ensure customer needs are met and roadmap development is aligned to market requirements;
Lead his/her team, in the preparation of new product requirement documentation and provide expert input to the development of payment solutions that encompass the voice of the customer;
Ensure high IPSL product awareness in the market by ensuring our products are “always on” in bank and customer marketing calendars.
Work with marketing agencies and staff to guide their messaging and aligned to go-to-market and product strategy.
Nurture critical relationships across the organisation to ensure strong team cohesion and the alignment with the overall mandate of IPSL.
Be responsible for all employees working in his/her team; monitors overall employee performance against objectives and pursues corrective measures with the appropriate management as required;
Ensures appropriate deployment of company policies, procedures and processes within his distributed team; and
Exercises sound financial management; implement and monitor internal controls in the business operations.

Qualifications, Experience, Knowledge and Skills

A degree holder with over 10 years sales experience of which 3 years must be in sales leadership;
Able to pivot easily between macro to micro issues;
Able to execute against multiple initiatives and excel in a fast-paced environment with evolving priorities;
Decisive and results driven, with high energy levels and initiative;
Be a creative leader skilled in ideation through to commercialization;
Working knowledge of product management methodologies and strong technically as the you will be required to communicate with product managers, technical architects, business analysists and engineers to deliver new solutions;
Be a seasoned collaborator, good listener, and able to navigate a matrixed organization; be able to navigate ambiguity with ease;
A conceptual thinker with the vision to see issues strategically; have critical thinking skills, be intellectually curious and have significant cognitive capability;
Be well-informed of emerging trends and market disruptors that will impact the business; be innovation-oriented and capable of generating new ideas to explore and be viewed as a visionary and able to clearly communicate the future for the business;
Demonstrate courage to challenge the status quo; be decisive yet inclusive; be consistently viewed as respectful and collaborative; and comfortable sharing credit with others;
Some payments industry experience with a detailed understanding of credit/debit payment processing and associated merchant payment technologies will be an added advantage;
Have outstanding resiliency; work well under pressure and learn from both successes and failures; and act as a stabilizing force in times of adversity; and
Excellent written and verbal communication skills combined with the maturity and cultural sensitivity to achieve credibility at all levels (internally / externally)

October 23, 2024
Business Development Executive English Teacher

Ref Number 3409
Duma Works is recruiting a Business Development Executive for one of our clients. The company is a leading importer of fine wines and champagnes. It imports over 200 different wines from South Africa, Argentina, Chile, Spain, Germany, and France.
Job Responsibilities

Present, promote and sell products/services using solid arguments to existing and prospective customers
Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
Establish, develop and maintain positive business and customer relationships
Reach out to customer leads through cold calling
Expedite the resolution of customer problems and complaints to maximize satisfaction
Achieve agreed upon sales targets and outcomes within schedule
Coordinate sales effort with team members and other departments
Analyze the territory market’s potential, track sales, and status reports
Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Keep abreast of best practices and promotional trends
Continuously improve through feedback

Qualifications for the Business Development Executive Job

Wines and Spirits Related Education Course
Computer Driving License
Sales and Marketing Education
Proven work experience as a sales representative
Excellent knowledge of MS Office
BS/BA degree or equivalent
Familiarity with BRM and CRM practices along with the ability to build productive business professional relationships
Minimum 5 years’ experience in similar Role
Must have worked for an FMCG company
Must have working experience in the alcohol division
Must have experience marketing and selling alcohol

Skills Required

Highly motivated and target driven with a proven track record in sales
Excellent selling, communication and negotiation skills
Prioritizing, time management and organizational skills
Ability to create and deliver presentations tailored to the audience needs
Relationship management skills and openness to feedback

Desired Soft Skills

Driven and result oriented
A personal liking for Wine and Travel
Interest In Cooking and Writing

Ideal Candidate Background

Young Professional with the ability to sell! Must be social and genuinely enjoy being around people.
Some travel experience in their past is wanted.
A love for food is also important.

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October 23, 2024
Software Sales Account Manager

Job description
Redington Value Distribution in East Africa is hiring
Role and Responsibilities:

Consistently deliver bold license, support and service revenue targets – commitment to the number and to deadlines
Territory mapping, account planning and opportunity management
Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI
Work with partners for maximum effectiveness
Leverage sales engineering and in-house as well as partner services resources
Use our sales methodology and processes effectively
Understand how to leverage both international and domestic colleagues to expand deal size and value to the customer
Good corporate citizen – two way flow of meaningful and timely information; work as a team for the most efficient use and deployment of resources
Provide timely and insightful input back to other corporate functions, particularly product management and marketing

Requirements:

Minimum of 3 years of experience in selling enterprise software solutions, focusing in EA Region.
Ability to grow and scale upward with the company;
Self-starter who takes initiative and works with limited direction
Strong executive presence and polish
Forecasting commitments and forecasting accuracy
Extraordinary management, social, written and presentation skills
Thrives in a fast-paced, high growth, rapidly changing environment
Able to work independently and remotely from other members of your team and corporate
Motivated and driving performance.
Build positive relationships within and external to the company.
Relevant software industry experience in IT systems, enterprise or infrastructure management
Track record of success and knowledge with prospects and customers in the defined territory

October 23, 2024
Business Development and Sales Executive

Job Description
We are seeking a passionate and dynamic individual to join our sales team. The successful applicant should be able to do business development, setup meetings with potential clients and sell our products on their own.
The applicant is expected to be independent, well-groomed in appearance and have a good knowledge in the Information Technology field with outstanding communication and inter-personal skills. With regards to our products (software) you will be trained. We expect you to be able to start working with us as soon as possible.
REQUIRED ATTRIBUTES:
Vast knowledge and experience in software sales is mandatory. Provable ability to surpass sales targets is essential. Excellent communication skills. A strong understanding of the IT market in East Africa and English-speaking countries We are looking for someone with a very good understanding of direct sales especially in software products, and we expect you to be self-motivated in your work
JOB RESPONSIBILITIES:

Establishes sales objectives by forecasting and developing annual sales quotas and projecting expected sales volume.
Implements sales programs by developing field sales action plans.
Suggest ways to improve sales (e.g. planning marketing activities, changing the platform design)
Ensure high levels of customer satisfaction through excellent sales service
Assess customers’ needs and provide assistance and information on product features
Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis Remain knowledgeable on products offered and discuss available options Team up with co-workers to ensure proper customer service
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

QUALIFICATION:

Bachelor’s Degree (Human Resource and Sales/Marketing Professional courses will be an added advantage)
A minimum of 3-5 years’ experience in direct sales.
Strong communication and interpersonal skills.
Strong Sales/Business Development knowledge and experience.
Demonstrated ability to develop new business opportunities and improve the profitability and competitive performance of the business.
Entrepreneurial mindset with the ability to spot original Sales and branding opportunities.
Demonstrated ability in identifying and responding to current and future customer needs; delivering innovative products, and service excellence.
Strong strategic, analytical and organizational skills
Ability to work on own initiative, meet tight deadlines and balance priorities to achieve results. Demonstrated ability to increase productivity and continuously improve methods, approaches, and departmental contribution

October 23, 2024
Senior Operations Manager (Business Intelligence) – SSA

About the role

A successful competitive strategy is essential to our continued business growth and financial contribution targets in 2018. The Competition Lead for SSA will work with a variety of stakeholders to craft our competitive strategy, create actionable insights from the ground up, build out tools and tactics, ensure operational excellence in their deployment, and scale them across SSA.
This specialized Operations role requires a combination of technical (SQL) and business experience (applied economics/statistics) to maximize our ROI.

What You’ll Do

Manage our regional competitive intelligence processes: Ensure we have the right systems in place to collect and process internal and external data, own the data digesting efforts across SSA, find gaps and innovate to create new processes, and hold POCs across the region accountable of local Competition responsibilities
Intel & Insights generation: Crafting strategies and tactics from the ground up and executing regional initiatives in collaboration with Competition POCs across our markets, ensuring operational excellence
Manage relationships with stakeholders: Manage relationships with functional areas (Comms, Legal, Policy, Transactions, etc.) as well as regional teams (City teams, Ops, Regional Marketing, etc.) to ensure alignment in the ideation, execution and deployment of our strategies
Cost-Benefit Analysis. Evaluate the economic and strategic costs and benefits of programs and work with management to execute those strategies as efficiently as possible
Contribute to SSA thought leadership: Unearth key insights and strategies that allow us to succeed at a local level and scale them for the entire region

What You’ll Need

Top of the line Excel and data management skills
SQL proficiency is a must
Strong communication skills is a must
Python and R proficiency is a plus
Strong business sense and creative approach with data to identify gaps in our value proposition
Strong project management skills to organize Competition POCs throughout our markets in the region
Ability to work with limited information and an intense drive to keep Uber as the platform of choice
Openness to constant traveling across SSA

October 23, 2024