Jobs Kenya

Job Field: Sector in Sales / Marketing / Retail / Business Development

  • Client Engagement Manager

    Client Engagement Manager

    Job description
    An exciting opportunity to help build the Client Success function in a high-growth organization
    We are on a journey of transformation and exponential growth and are seeking a client facing manager with strong client management principles and disciplines s to nurture client advocacy that serves to enhance our business development opportunities.
    About the role
    Reporting to the Client Engagement Director, you will responsible for establishing and maintaining strategic client relationships. You will provide a crucial interface with our clients, representing the broader relationship on behalf of client success, business development and product development teams.
    You will be required to leverage strong client management discipline, to understand and represent the needs of the clients with our internal functions and partners, and oversee the continued engagement and approach to adding value to the client through our analytics solutions. You will also be responsible for capturing and addressing customer feedback, with a primary goal of ensuring that our clients retain our services, remain satisfied and expand our business relationship.
    You will be a seasoned professional comfortable with collaborating and influencing various internal stakeholders in order to identify and address the client needs.
    Your experience and qualifications

    Minimum 7 years in a mid-senior level client facing business development or management role in a global, matrixed organisation
    Substantial experience in client management and engagements, account management, consulting services delivery, business intelligence, data warehousing or similar business areas
    Demonstrated experience developing/supporting proposals and projects addressing client needs
    Strong experience managing client relationships and supporting multiple projects/processes
    Good knowledge/exposure in areas such as business insights/business intelligence, CRM platforms, business performance reporting, predictive analytics, customer segmentation and profiling, forecasting, data analytics etc.
    Advantageous to have skills and experiences in analytics platforms (SAS, SPSS, etc), database and data warehouse (Oracle, SQL, OBIEE), other database support activities, excel, visualization platforms, etc.

    Applications will only be accepted via LinkedIn or the BroadReach careers page. Should you not receive feedback regarding your application within 4 weeks of applying please consider your application to be unsuccessful.

  • Marketing & Communications Facilitator -Agriprofocus

    Marketing & Communications Facilitator -Agriprofocus

    About the position
    As a network, our vision is to be the “go to network” in the agribusiness sector in Kenya. To achieve this, we need to position the network strategically in the sector. The main role of the marketing and communications facilitator is to profile AgriProFocus, both online and offline, through brand visibility, marketing the services of the network as well as develop and implement effective communication strategies both internally with the team and externally with network partners and stakeholders. This role supports the team to build and effective multi-stakeholder platform that promotes our core mission of making agribusiness work for development. The nature of the role dictates vibrancy, energy, self-drive and creativity.
    Industries
    Ngo / Non-Profit
    Specification
    Main roles and responsibilities

    The marketing and communications facilitator’s main tasks include:
    Network Building

    Develop member recruitment strategies and pro-actively grow the network membership in numbers and diversity both online and offline. In addition, facilitate and maintain an active and interactive online platform with members.
    Coordinate and support the implementation of the Communication & Marketing Strategy of AgriProFocus at country level; align, develop and implement a country specific communication strategy and continuously builds a strong link with strategy level.
    Promote the Network’s vision, mission and values, services and work with the team to shape the network’s image within the agri-food sector in Kenya.
    Support in the management of databases for donors, members, strategic partners, industry stakeholders keeping track on offers and demands for continuous strategic engagement. In addition to this update the database of organizational profiles and the country campaign list in MailChimp with email addresses of event participants or other relevant stakeholders after every event.
    Support communication with external stakeholders, prospective network members and the media. In addition maintain a broad network and relationship with key opinion leaders, media houses and strategic journalists; to continuously share network results.
    Establish and maintain a relationship with key communications persons of the network’s members, strategic partners and donors for constant exchange of information and promoting the network relevance among these key stakeholder groups.

    Communications and Marketing

    Developing all communication materials – fact sheets, brochures, banners among others, as required.
    Implementing the international branding manual, both internally with the team and externally with third party service providers.
    Guide and engage online platform users to ensure relevance of information posted on the platform.
    Developing and implementing targeted event branding and communication plans.
    Support the coordinator to develop and disseminate regular (bi-monthly) communication briefs of network results and activities to Network members and strategic partners
    Identify press opportunities; develop relevant content for the media, social media, partner/member websites, newsletters and press releases.
    Make use of visualization tools to communicate about achievements and results
    Real time reporting of key highlights on social media channels
    Take lead on continuous staff training on communication tips and tricks, reporting and use of medial channels for communication
    Ensure compliance of the team with the Network’s corporate image
    Support the team to steer quantitative and qualitative facts for determining programme communication strategies and actions
    Manage AgriProFocus social media pages (Facebook, WhatsApp, YouTube, Twitter, LinkedIn etc.) including providing up to date content on a daily basis. In addition, monitor social media pages for members and partners in the sector for opportunities for the network.
    Moderate the online platform country-homepage on a daily basis including ensuring an update of all events within the network [AgriProFocus events as well as partner events]; and support partners through dissemination of partner events, activities, and opportunities on the online platform.
    Maintain a database of videos, photos and any other relevant media that can be used to communicate network results.

    Monitoring, Evaluation and Learning

    Support the country network’s monitoring, evaluation and learning by:
    Collect and analyze requests by members and other partners for matching, contacts or other questions for collaboration. In addition profile the diversity of the network members both online and offline to understand how to target specific interest groups within the network.
    Stimulate synergy and exchange between different learning platforms through quarterly online engagement of partners.
    Proactively communicate results from the network to stakeholders through various communication channels.
    Organize and publish reviews, articles and newsletters about activities on the online platform.
    Initiate and moderate online discussions, queries via the online platform, and social media pages.

    Other relevant roles

    Effective assistance of the Country Network Facilitator and Country Coordinator
    Contribute to the development of mid-term and annual reports.

    Reporting Lines

    The marketing and communications facilitator reports in Kenya to the Country Coordinator and with functional reporting to the Communication and Marketing Manager in the Netherlands.

    Requirements
    Skills and Qualifications:

    Bachelor’s degree in marketing, communications or public relations.
    Very strong background in marketing and communications with at least 3 – 5 years’ work experience in a marketing and communications role preferably in the agribusiness sector. Part of the experience working in an international environment would be added advantage
    Excellent working knowledge of different communication tools including social media and other online tools.
    Have professional networks within the private and development sector actors in the agriculture sector.
    Experience in developing comprehensive communication materials – newsletters, online campaigns, fact sheets, banners, brochures.
    Experience in moderating online discussions.
    Experienced in use of, and active on online social networks.
    Strong attention to detail
    Strong IT skills and knowledge of MS Office applications as well as design programs that support communications.
    Excellent presenter, communicator, relationship builder, mediator and networker.
    Pleasant, positive attitude and ability to interact well with others.
    Work independently to a high standard and integrity.
    Well-structured and organised with strong ability to write or edit reports and business correspondence.

  • Reserve Accounts Manager

    Reserve Accounts Manager

    Job description
    Context
    KBL is recognized as one of Diageo Africa’s most important business units for future growth and within the context of an emerging market it is getting up weighted resource and focus to deliver a breakthrough plan towards FY22. Premium and Reserve Spirits are a priority strategic lever to enable this growth.Reserve vision: To be the first choice of any super deluxe drink chosen in prestige occasions in Kenya.We are committed to our vision of being ‘the best performing, most trusted and respected consumer goods company in East Africa’. The newly-created Diageo Reserve structure in Kenya is built on the principles and foundations laid by the giants of the drinks industry. To be a part of Diageo is to be a part of history – and to have the unrivalled opportunity to make your own mark in history.
    Are you ready to join us on our journey to create history in Kenya and beyond?
    Overview
    The Diageo Sales vision is to become the best performing most trusted and respected Consumer Packaged Goods in the world and in every market we operate. Our goal is to be ‘winning at the moment of choice’, winning big and beating the competition. This along with putting the consumer at the heart of everything we do, will deliver sustained, mutual growth for our brands, categories, customers and partners. The Reserve Account Manager role is critical in delivering this vision with specific focus to the Diageo range of Luxury (Reserve) brands in the Kenyan market.
    Market Complexity
    KBL operates in a very competitive environment that has seen the entrance of new players in the total adult beverage category. This necessitates the need for pro-active business approach especially in the upper end market. The nature of competitors is complex with established players operating within a market that has regulatory challenges.
    Purpose of Role

    To ensure we win in market, now and in the future, Diageo needs inspired, motivated and equipped commercial managers capable of exceeding the goals asked of them.
    Own, develop and drive the relationships and commercial agenda with customers – this is a customer facing role
    Develop customer management capability
    Deliver breakthrough business performance within their account base
    Identify and manage brand distribution (listing) opportunities as defined for the fiscal for all Reserve brands.
    Event co-ordination: co-ordinate experiential events to build Reserve brands’ equity
    Reserve brand sales driver implementation in defined outlet base.
    Identify persuasion initiative outlet priorities and drive implementation

    Top Accountabilities

    Management of profit and NSV targets – “own the Reserve numbers”
    Develop truly world class collaborative customer partnerships and strategies
    Drive the highest standards of execution for all specified channels.
    Contribute to shopper and category insight, resulting in powerful and breakthrough category strategies
    Monitoring, evaluating and advising on Brand/Customer volume, trends and dynamics with objective to grow in line with business ambition.

    Qualifications

    Suitable university degree.
    High cognitive ability

    Experience

    5–8 years’ experience gained across commercial and other functions – cross functional experience an advantage.
    Exposure across different channels and different levels of customer sophistication (e.g. National Accounts, Key Accounts and Field Sales)
    Track record of success in highly demanding sales organisations (FMCG) and in alcoholic beverages
    Strong knowledge & demonstrated delivery in challenging trading environments; understanding of channel, pricing, negotiations and strategy development
    Exposure resolving numerous conflict-filled situations
    Negotiation and conflict resolution with powerful customers

  • Business Controller

    Business Controller

    Job description
    Responsibilities

    Perform or organize the execution of the business controlling tasks as defined in KONE FCM
    Analyze the organization’s business activities and advise management on financial matters and impacts of the business transactions and decisions.
    Support functional or operational area managers in forecasting the future results of their business.
    Collect, compile, verify, and analyze financial information and economic indicators so that senior management has accurate and timely information for making strategic and operational decisions on, for example, acquisitions, investments, capital expenditure, divestitures, mergers, or the sale of assets.
    Evaluate industry, economic, financial, and market trends to forecast the organization’s short, medium and long-term financial and competitive position.
    Provide technical expertise and advice on financial issues to functional or operational areas managers to help them develop revenue and expense budgets, understand financial reports, and manage their financial responsibilities.
    Assure the correctness of managerial information including order book, WIP, late cost reserves, accruals and pre to post calculations
    Develop and implement annual unit budgets in line with global budgeting guidelines.
    Maintain strong connections with other Finance colleagues within KONE to share best practices and to understand current and future trends.

    Requirements

    Bachelor’s degree in relevant field
    Minimum 4 years of relevant experience
    Excellent Communication skills
    Excellent Presentation skills
    Strong analytical skills
    Well-developed influencing skills
    Strong interpersonal skills
    Advance level of Microsoft excel and PowerPoint
    SAP experience preferable
    CPM Beacon a plus

    At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

  • Shop Manager-Hotel

    Shop Manager-Hotel

    Details:
    SUMMARY
    The shop manager is responsible for the operations, supervisory and administrative work in the gift shop.An employee in this class is responsible for the efficient operation of a quality retail sales operation. Plans for the sales promotion and market development are formulated and implemented after general review. Inventory controls are managed and merchandise is purchased under the general concept of markets served and sales potential.
    DUTIES AND RESPONSIBILITIES

    Supervises daily operation of a gift shop; meets, greets and assists public in selecting gifts and other merchandise; supervises staff also engaged in service to the public, selling, and assisting buyers.
    Organizes plan for the display and presentation of merchandise with consideration to established marketing plan and for effective support of sales; changes displays regularly with a consideration to buying audience and season; supervises and works with staff stocking and displaying merchandise.
    Produces a group sales program for expanded volume, providing quantity hospitality gifts for conference groups; publishes catalogues for both group sales selections and direct mail promotions.
    Supervises cashiering and receipting the sale of merchandise by cash and charge transactions and performs such duties as required; maintains sales records and makes daily reports.
    Supervises and participates in the monthly inventory of merchandise and stock, extends and prices inventory for use in preparation of the monthly operating statement.
    Serves as buyer, meeting with vendors and product representatives to select marketable goods and gifts appropriate to the potential buying audience, season of the year and recognized customer demand.
    Maintains product quality levels in conformity with the institutional image and audience served.
    Recruits, interviews and selects sales personnel; provides an organized on-the-job staff training program; keeps records and makes administrative and personnel reports as necessary.
    Supervises and coordinates the work of assigned staff; plans staff work schedules according to projected business levels.
    Continuously monitor marketing trends and keep a close eye on competitive products in the market place.
    Performs related work as required.

    EDUCATION AND EXPERIENCE

    University/College degree in a related discipline an asset.
    At least 5 years working in brand management.

    KNOWLEDGE, SKILLS AND ABILITIES

    Extensive knowledge of merchandising techniques, store display and selling methods.
    Previous experience within retail preferred
    Considerable knowledge of retail management, promotion and marketing methods.
    Good knowledge of merchandise buying procedures and product market values.
    Knowledge of administrative procedures, personnel management and supervisory techniques.
    Superior ability to supervise the work of others.
    Good communication skills both written and verbal

  • Sales and Marketing Relationship Manager

    Sales and Marketing Relationship Manager

    SALARY: Monthly Retainer plus Sales Incentives
    Position scope: Reporting to the Sales Manager. The Relationship Manager will be responsible for acquisition and growth of the business.
    Job Responsibilities

    Selling company’s products and services in order to ensure sustainable business growth
    Actively take part in sales activities organized by the Barletta in order to acquire business
    Offer excellent customer experience while interacting with customers on different channels
    Gather feedback from customers on Barletta products and their experience to seek improvement
    Daily sharing of business acquisition reports
    Continuously seek to deepen knowledge on the Barletta offering and the Industry trends

    Qualifications

    A sales/Marketing Degree or a Diploma
    Proven experience as a sales executive or relevant role
    Proficiency in English
    Good sales and marketing skills
    Excellent knowledge of MS Office
    Thorough understanding of marketing and negotiating techniques
    Fast learner and passion for sales
    Self-motivated with a results-driven approach
    Aptitude in delivering attractive presentations
    Must have a valid certificate of good conduct

    Age: 27 years-45 Years

  • Regional Account Manager

    Regional Account Manager

    We are pleased to announce the following vacancy in the Vodafone Global Enterprise (VGE) section of the Large Enterprise and Public Department within the Enterprise Business Unit Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
    Detailed Description
    The role holder will be focused on nurturing Mpesa and IPS accounts to profitable and long-term revenue growth, building deep and trusting relationships with senior officials of those services and agencies and growing customer satisfaction. The role also requires the building of effective networks and relationships internally to ensure effective service delivery, assurance to protect renewal of existing business and identification of new sales opportunities.
    The Regional Account Manager will also help to build and sustain C-level customer relationships as well as promote International Public Sector presence within the local OPCO and partner teams to secure resources in order to win new business and manage existing accounts.
    Key Accountabilities

    Ensure delivery of all financial targets for SSA
    Establish appropriate relationships with Vodafone customers and leverage those relationships to win new business
    Ensure virtual team works collaboratively with all other functions within Vodafone to drive the Vodafone Global Enterprise agenda and ensure alignment
    Work with OpCo corporate sales areas and customer fulfilment and delivery areas to ensure that international and national strategies are aligned, complementary and deliver to customers
    Key company liaison responsible for developing strong one-to-one long term relationships with key decision makers/ influencers up to C-Level
    Support new product, services and mobile solutions into account. Work in partnership with customer fulfilment and pre and post sales areas to ensure seamless introduction of new product services and propositions to accounts
    Represents Vodafone at round tables and other networking events organized by IPS and the accounts supported by IPS and other relevant departments in the region
    Represents Vodafone at round tables and other networking events organized for MPesa accounts in the region
    Responsible for developing and maintaining relationships with named IPS accounts in the region
    Responsible for developing and maintaining relationships with MPesa accounts in the region
    Lead opportunities across national and regional account teams managing the resources across bid management, solutions, finance and legal teams
    Introduce new products and propositions to key decision makers within the customer through relationship and stakeholder management at C level within all key customers. Understand up front through engagement at the right business level the customer’s strategic and operational issues.

    Job Qualifications:

    Possesses successful regional and or global accounts/enterprise solution sales experience.
    Demonstrated ability to influence at C-level
    Experience working within an international and distributed team.
    Able to travel 50% of the time, with considerable international travel.
    At least 5 years of experience working for a telecommunications company.
    Must have lived and worked abroad or worked in a regional account management role for a large amount of time.

  • Branch Manager

    Branch Manager

    Reporting to the Head of Business Development, the position will be responsible for coordinating all the branch matters including Personnel, Assets custody, Marketing, Public relations, evaluating departmental activities and general administration.
    Key Responsibilities

    In charge of all branch operations and administration.
    Promoting, growing sales, retaining clients for the entire Association’s product portfolio that includes Membership, Road Services, Driving School, Valuation, Training, Touring & Licensing and AA Insurance Brokerage.
    Ensuring performance goals and targets are met and implement and execute all sales and marketing strategies at branch level.
    Implementing all brand awareness campaigns, promotional activities/events and representing the Association in key partner events, business & GOK forums and activities.
    Preparing weekly and monthly Sales & pre-plan reports.
    Managing employees at branch level and safeguard the Association’s Assets e.g. Vehicles, furniture and ensuring all branch collections are receipted/banked intact.
    Marketing all AA products and services while maintaining quality service by enforcing quality and handling customer service problems.
    Maintaining and upholding the entire branch Systems and Controls as per the Association policies, rules, procedures and norms, recommending their improvements on a timely basis.
    Managing all clients and other third party stakeholders as per the Association procedures, norms, policies and rules.
    Recommending system improvements as well as contribute to team effort by accomplishing related results as required.
    Public Relations – link between the AA and the public e.g. Police, Examiners, Suppliers, County Government.
    Maintaining high discipline levels with clear understanding of the Association’s Mission Statement and Vision in order to achieve set objectives.
    Managing annual staff appraisals and leave schedule in liaison with the HR Department.
    Inducting of new staff members within the branch.
    Gathering relevant information, clients’ feedback, market intelligence and relaying the same to Department Heads for improvement of the various services offered.
    Handling staff welfare matters through regular meetings to keep up to date with issues that might adversely affect motivation levels or teamwork.
    Counter checking that valuation reports issued in the branch are paid for or LPO’s are provided before counter signing them and accord the necessary assistance to the Valuers especially travel facilitation and communication to clients.
    Approving of weekly/monthly returns for Driving School, Valuation, Touring & Licensing and Membership departments while verifying their accuracy before countersigning.
    Assisting in debt collection and procurement of LPOs for all accounts falling within your region.
    Adhering to the set standards of business and the Human Resource Policy Manual.

    Job requirements:
    For appointment to this position one must have:

    Degree in a Business Management Course or its  equivalent
    Minimum 2 Year experience in a management position.
    Ability to work with minimum supervision.
    Excellent negotiation skills
    Good presentation and communication skills.
    Strong interpersonal and relationship management skills.
    Leadership qualities.
    Marketing background/experience will be an added advantage.

  • Assistant Manager – Sales & Marketing

    Assistant Manager – Sales & Marketing

    Job Description
    Duties and responsibilities:

    Sales & Distribution

    Oversee the day-to-day operations of the sales and distribution function, while maintaining focus on the company’s strategic goals Sales Planning in order to meet the requirements for the business set by the management.
    Managing the Sales and Distribution function and ensure a smooth running of this area through the Personnel Planning and monitoring of distribution fleet Ensure that the sales and distribution processes are carried out in an effective and efficient manner as per the established procedures.
    Monitoring and if need be, adjusting the sales and distribution plans

    Support Marketing

    Contribution to formulate marketing and sales strategies
    Provide the necessary support in implementing, monitoring and if need be, improving the marketing strategies and plans
    Managing and Developing distribution and dealer network in close association with the marketing team
    Inventory/Stocks control Cash/Credit Control

    Customer Relationship Management.

    Day to day office administration and Human resources management in the area of Sales.

    Education & Experience:

    Graduate in Sales and Marketing related degree
    Minimum 5 years in the Sales Functions in the FMCG sector out of which minimum 2 years should have been in a senior capacity