Job Field: Sector in NGO/Non-Profit

  • Social Behavior Change Manager

    Social Behavior Change Manager

    Department: East Africa
    Based in: Nairobi, Kenya with extensive travel in Somalia
    Reports to: the Social Behaviour Change Advisor
    We are looking for a Social Behavior Change Manager for the Somalia Demand Creation for Health Services programme funded by the UK Department for International Development (DFID). The focus of this program is to increase community awareness of, and demand for, health services and promote appropriate health, Maternal Infant and Young Child Nutrition (MIYCN) practices.
    The Social Behavior Change Manager will support design, implementation, monitoring and evaluation of this dynamic programme including innovative pilot demand creation and behavior change interventions developed using user-centered approaches; support capacity building/ strengthening with the Ministries of Health and implementing partners; contribute to the design and rollout of the learning agenda and improve the evidence base to inform and influence policy in the Somali health sector throughout the life of project.
    Sound like you? Read on
    Your contribution
    PSI seeks an entrepreneurial, dynamic candidate with technical expertise in social and behavior change communications in the health field. The SBC Manager will be responsible for building the capacity of government and implementing partners to pilot and scale creative approaches to health demand creation and behavior change.
    Responsibilities

    Contribute to the design of high quality project interventions and assessments in collaboration with relevant project partners including the development of and support for iterations of user-centered design prototypes.
    Provide technical oversight and quality assurance of design activities including of external design firms and internal Innovations Team staff.
    Support capacity building of selected entities (MOH and implementing partners) in design, implementation and evaluation of SBC programming.
    Work with other consortium management unit staff to support reporting to the donor and representation of the project externally at events, conferences and meetings.
    Contribute to the development and roll out of the learning agenda of the project.
    Perform any other related duties that may be assigned by the immediate supervisor.

    How shall we measure your performance?

    program performance
    efficiency and value for money
    improved customer satisfaction from partners

    What are we looking for?

    At least 5 years of demonstrated experience in implementing and monitoring social behavior change, communication or marketing activities
    Ability to travel frequently across Somalia (up to 40% travel)
    A Master’s degree in public health, anthropology, development studies, communications, marketing, design, or similar, or a Bachelor’s degree with at least 5 years of additional relevant experience.
    Experience in managing teams.
    Experience building capacity of civil society and/or government entities in social and behavior change.
    Creativity and entrepreneurial outlook.
    Excellent oral communication skills.
    Solid judgment and diplomatic skills.
    Initiative, flexibility, accuracy and ability to work as part of a team
    Good personal organizational skills, including ability to meet deadlines and work under pressure

    PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.

  • Director, Frontier Financial Services for Displaced Populations – East Africa

    Director, Frontier Financial Services for Displaced Populations – East Africa

    Job Description
    Eastern Africa Nationals are highly encouraged to apply.
    Initiative Summary
    Drawing on our global experience working at the nexus of humanitarian response and protracted conflicts, Mercy Corps leads the Frontier Finance initiative to solve tough challenges at scale and contribute to cross cutting SDGs. Mercy Corps will accelerate the delivery of demand-driven, viable business models in fragility-affected regions to ultimately benefit displaced populations and host communities by facilitating private sector providers into targeted markets. We will apply market facilitation principles and expand access to finance businesses supporting/employing these populations, with a focus on digital delivery and bundled services. This will include exploring new partnerships, including blended finance and innovative financing mechanisms. This investment will allow Mercy Corps to test market-based products and partnerships, build/strengthen new partnerships, secure long-term investments and funding, and ultimately build the business case and clear finance models for working with both displaced populations in fragile and frontier markets. We will use a ‘lean’ approach – iterative and incremental to understand the actual needs of different segments of displaced persons, host communities, and businesses.
    General Position Summary
    The Director, Frontier Financial Services for Displaced Populations will be field-focused and will launch and quickly accelerate the delivery of demand-driven, viable financial models and products in fragile and frontier markets. The role is to be based regionally focusing on East Africa, while also having a global mandate by providing input, learnings, advice into other regions pursuing the same initiative and help with global representation.
    The position will draw on Mercy Corps’ global experience working at the nexus of humanitarian response and protracted conflicts. You will use a market-level approach and a focus on digital channels and related services to impact displaced populations, host communities, and service providers operating in fragile markets. Mercy Corps has initially prioritized scalable market sectors – energy and agriculture – alongside Sharia-compliant financial services. Investments will be multi-country and cross-border focused on humanitarian crises where opportunities exist to demonstrate scalable business models and leverage Mercy Corps existing on-ground presence. In East Africa, this will initially include Somalia and the multi-country South Sudan refugee crisis.
    The role will be a strong leader in Mercy Corps’ reaching its commitment to facilitate usage of improved financial inclusion to at least one million displaced persons, relevant host community members, and persons living in fragile environments by 2020. You will use a ‘lean’ approach – iterative and incremental to understand the actual needs of the different segments of displaced persons, host communities, and businesses while simultaneously building a business and evidence case for their engagement.
    The role will also work closely with Mercy Corps country teams to pilot new initiatives and integrate financial services into existing programs and help identify related pipeline investment opportunities for Mercy Corps Social Venture team.
    This role will contribute to strategic discussions (internal and external); support project documentation, including pilot designs with country teams; advise on monitoring tools; maintain coordination with key advisors supporting programme quality initiatives related to financial services and identity programming; recommend opportunities for research and evidence building to broaden impact; and reinforce stakeholder communication, including with senior leadership and policy advocates.
    Essential Job Responsibilities

    Strategy and Vision

    Develop regional strategy and quickly and continually raise funding to capitalize finance solutions, including blended finance, to seed the design and prototyping of financial tools and channels (both digital and non-digital).
    Set direction and quickly strengthen partnerships at the regional level with payment and technology companies, financial service providers, impact investors, institutional donors, foundations, research institutes, UN agencies, peer organizations, and host country governments.
    Continually identify new opportunities for strategic partnerships to finance and expand the initiative to understand, and to build on Mercy Corps unique strengths and competitive advantages.
    Conduct continual landscape analysis of actors and funding in this rapidly evolving sector and communicate/ continuously adjust strategy with respective technical teams.
    Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcomed.
    Understand other Mercy Corps programming contexts and objectives in order to identify integration opportunities with Mercy Corps fieldwork.

    Technical Advisory

    Cultivate and manage external partnerships for technical assistance, provide technical assistance, and mentor Mercy Corps country teams and partners, including, but not limited to:
    Traditional financial services providers (banks, microfinance institutions, Islamic finance providers), trade finance and agricultural actors, as well as digital platforms.
    Digital ID providers, mobile network operators, money transfer/remittance providers, payments companies, investment funds, ‘pay-as you’ providers, agricultural and energy finance players, and social enterprises.
    Explore partnerships in peer-to-peer digital payments, diaspora investments, and crowdfunding platforms.
    Engage with Mercy Corps country teams on market systems data collection processes / systems
    Coordinate with Mercy Corps’ Program Performance and Quality (PaQ) Unit and Technical Support Unit (TSU) to maximize capacity building strategies, programmatic learning, guidance development, and research opportunities
    Support program implementation and expansion activities, including partner coordination, pilots, and regional training workshops
    Conduct field visits to prepare for and manage pilots, capacity building efforts
    Thought Leadership, Influence and Representation
    Ensure Mercy Corps is seen as a critical influencer in financial inclusion for both fragile situations and for displaced populations. Build external visibility on relevant technical areas and lead external representation efforts
    Capture and disseminate insights from Mercy Corps programming for internal and external communications
    Maintain productive relationships with internal and external constituents such as private partners, local NGOs and civil society organizations and academic institutionsUnderstand donor pool and contribute to shaping donor views on the evolving context and its impact on Mercy Corps programming

    Organizational Learning

    As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
    Accountability to Beneficiaries
    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

    Supervisory Responsibility
    None
    Accountability
    Reports Directly To: Regional Director with dotted line to Lead – Financial Services in Crisis/Displaced Populations.
    Works Directly With: Deputy Regional Director, Mercy Corps teams at the country, regional and global level, including fundraising, technical support units, research & learning, Innovations Team, and the Social Ventures Team
    Knowledge and Experience

    Relevant Master’s degree preferred.
    At least 10+ years proven, field-based track record of progressive management/ leadership positions in management consulting, investment, financial services, market systems development in an emerging/frontier market or challenging contexts.
    Significant experience living and working in a frontier market, preferably in East Africa for a minimum of 5-7 years.
    Significant experience working in formal and informal financial sectors, especially with digital financial services and experience working in agriculture and energy sectors, Islamic finance, and the digital ID space, especially in Africa.
    Strong regional contacts with financial institutions, UN, investors, institutional donors, social enterprises, foundations, and corporations engaged in this sector will be a priority so we can build on existing value and supply chains.
    Experience with Lean / Adaptive / Agile processes would be a plus.
    Ability to build partnerships with strong and/or high potential service providers will be key.
    Proven experience working with individuals and teams to quickly build, test, and scale business models, and jointly identify and prioritize key challenges.
    Strong organizational skills and a demonstrable track record of results and securing funding, with experience successfully structuring and coordinating a number of relationships and high value projects simultaneously across multiple countries.
    Proven ability to navigate cross-cultural relationships.
    A deep understanding of the complexities of the challenges low-income communities face, and the current efforts to solve them.
    Demonstrated experience applying DCED standards, the Making Markets Work for the Poor (M4P) approach and conducting political and market analysis
    Fluent in written and spoken English, and ideally Swahili and/or French.

    Success Factors

    Entrepreneurial mindset and ability to build influential partnerships quickly, self motivate.
    Exceptional project management skills.
    Customer centric outlook, proven experience with human-centered design thinking and approaches.
    Highly-developed interpersonal and communication skills including influencing, negotiation and coaching, especially with a market systems mindset.
    Ability to work across multiple countries and to influence throughout the agency and lead cross-agency learning. Ability to understand incentive structures and engage/persuade senior-level executives and other stakeholders.
    Cultural knowledge, sensitivity, and respect and ‘Do no Harm’ mindset.
    A strong empathy with the mission of Mercy Corps.

  • Monitoring, Evaluation & Learning Manager

    Monitoring, Evaluation & Learning Manager

    As BOMA continues to grow, we seek an innovative M&E Manager with a deep understanding of monitoring and evaluation and CLA to join our team.
    S/he will develop and refine BOMA project-based MEL Plans, lead development and implementation of effective monitoring and evaluation processes, and establish a data quality management strategy.
    S/he will provide leadership and day-to-day-management of BOMA’s rigorous field-based monitoring and evaluation activities including digital data collection and analysis for baselines and endlines in addition to the design and implementation of additional studies in close collaboration with the Director of Research, Evaluation and Learning.
    The M&E Manager is expected to seek out innovations and best practice methodologies that will strengthen the quality, design, and metrics and of BOMA M&E activities that will provide inputs for program learning and improvements, contribute to the global evidence base for graduation, inform future project design, and underpin quality donor reporting
    The ideal candidate is a data-driven, analytical, detail-oriented individual with experience managing M&E, conducting field assessments and household surveys.
    He or she is both hands-on and able to do project design, planning, project management, and analysis and is passionate about women’s economic empowerment.
    Responsibilities

    Monitoring and Evaluation

    Support the development of a comprehensive monitoring and evaluation plan across the organization and ensure delivery against the plan in East Africa.
    Develop a comprehensive reporting framework targeted at different internal and external audiences and working in collaboration with the Director of
    Research, Evaluation and Learning, the Director of Program and Innovation, and the data analysts, develop regular reports to guide management decision-making.
    Develop and implement Monitoring, Evaluation and Learning plans for all projects
    Oversee data collection activities, including coordination of enumerator training, as well as the design and implementation of quantitative and qualitative surveys, impact assessments and longevity studies.
    In close coordination with the Salesforce team, oversee innovations around digital data collection and apps for monitoring activities as well as the design and maintenance of BOMA’s customized Salesforce relational database, Performance Insights.
    Spearhead the development of the capacity of staff to understand and reflect on data and the use of monitoring and evaluation tools to support learning and adaptive management.
    In close collaboration with Director of Research, Evaluation and Learning build evidence of impact of BOMA’s graduation model through collaborating with research bodies to carry out successful targeted research and analysis towards BOMA’s influence and government adoption goals.
    Manage and report on periodic evaluations both internally and with external consultants of BOMA’s innovations and interventions and their contribution to increasing impact per dollar, and achieving Kenya government’s strategies and plans
    Lead in the writing up of monitoring and evaluation reports
    Promote a culture of data demand and use within BOMA
    Support documentation and dissemination of generated research, analysis and learning internally and externally.

    Data Quality Assurance

    Support implementation of quality management systems and track quality metrics.
    Thoroughly analyze, ensure accuracy of reported data, and recommend ways to improve data quality to ensure accuracy and quality service delivery.
    Support the review and development of strategies, tools and processes for ongoing data quality assurance (DQA) processes.
    Oversee continual assessment of quality of program delivery and data by managing ongoing field surveys, and analysis of collected data.
    Ensure feedback loops to regional managers or technical advisors and corrective actions implemented.
    Review and analyze monthly monitoring data and work with regional and project teams to identify issues.
    Organize and support quarterly reflection and training meetings to ensure continuous learning and improvement of BOMA’s data collection tools and methodologies.
    Lead and strengthen quality control of our data to assure the integrity of data for analysis, tracking, and validation.

    Key Performance Metrics include:

    MEL Plans developed and implemented for all BOMA projects
    Monthly monitoring and survey data generated through Performance Insights are accurate, reliable, complete, timely and valid
    Periodic and ad hoc surveys and studies are high quality and delivered on time.

    Internal Relationships:

    Regional Director
    M&E Manager will work closely with the Director of Research, Evaluation and Learning, the Director of Program and Innovation, the Kenya Program
    Director, graduation advisors and regional managers.
    M&E Manager supervises the Salesforce System Administrators, M&E Officers, Data Analysts and M&E Fellows.

    Skills

    Commitment to the mission of the BOMA Project.
    Experience working in fast paced and high growth environments
    Ability to work well with others and to develop and maintain relationships with project staff, donors, and other partners
    Field experience in the arid lands, preferably in East Africa and demonstrated intercultural competence and sensibility
    Demonstrated experience in all stages of developing and implementing project monitoring and evaluation systems
    Demonstrated skills in data collection, data analysis, documentation, data interpretation, and reporting.
    Demonstrated experience in management position in an INGO would be an advantage
    Experience working on USAID-funded projects preferred
    Strong analytical and organizational skills
    Strong communication skills (English language), both written and spoken
    Extensive knowledge in computer applications such as Excel, Word, Access and PowerPoint required. Knowledge of Salesforce and Taroworks would be an advantage.
    Ability to build the capacity of and direct a team
    Strong presentation, communication skills and team player that inspires confidence
    Dedicated to achieving goals and objectives through team-based approaches.
    Must be motivated and self-directed with a flexible outlook

    Qualifications

    Bachelor’s degree, MBA or advanced degree in Monitoring & Evaluation preferred
    Minimum 5 years’ experience setting up M&E systems
    Formal specific M&E training and/or specialized skills in statistics is an advantage
    Must have analytical experience with analytical tools like STATA or SPSS
    Experience in survey design, data collection, data processing and analysis
    Experience using Collaborating, Adapting and Learning practices preferred

  • External Evaluation of The Ecological Organic Agriculture (Eoa) Initiative In Africa (2014-2018) Terms of Reference For The Consultancy 

Consultancy: External Evaluation of The Ecological Organic Agriculture (Eoa) Initiative In Africa (2014-2018)

    External Evaluation of The Ecological Organic Agriculture (Eoa) Initiative In Africa (2014-2018) Terms of Reference For The Consultancy Consultancy: External Evaluation of The Ecological Organic Agriculture (Eoa) Initiative In Africa (2014-2018)

    Background
    The Ecological Organic Agriculture (EOA) Initiative is an African Union-led continental undertaking established in 2013 and currently implemented in eight countries (Benin, Ethiopia, Kenya, Mali, Nigeria, Senegal, Tanzania, and Uganda). It is implemented under the guidance and oversight of the AU chaired Continental Steering Committee (CSC) to establish an African organic farming platform based on available best practices, and to develop sustainable organic farming systems and improve seed quality. Its mission is to promote ecologically sound strategies and practices among diverse stakeholders involved in the production, processing, marketing, and policy-making to safeguard the environment, improve livelihoods, alleviate poverty and guarantee food security among farmers in Africa. The goal is to contribute to mainstreaming of Ecological Organic Agriculture into national agricultural production systems by 2025 in order to improve agricultural productivity, food security, access to markets and sustainable development in Africa. In addition, these efforts are hoped to reduce exploitation of the organic farmers in Africa.
    The initiative embraces holistic production systems that sustain the health of soils, ecosystems, and people, and relies on ecological processes, biodiversity, and cycles adapted to local conditions rather than reliance on the use of external inputs with adverse effects on people’s total health (human, animal, plant and environmental). The EOA initiative was started in response to the African Union Heads of State and Government’s call for the promotion of organic farming in Africa. The African Union Commission, in collaboration with several civil society organizations supporting ecological organic agriculture, organized an inception workshop in May 2011 in Thika Kenya, with financial support from the Swedish Society for Nature Conservation (SSNC) to discuss how to implement this decision. The workshop successfully resulted in a roadmap, concept note and an African Organic Action Plan to mainstream ecological organic agriculture into national agricultural production systems. The action plan was later submitted to donor agencies for financial support and SSNC responded by supporting a pilot project undertaken in six countries (Eastern Africa: Ethiopia, Kenya, Tanzania and Uganda; Southern Africa: Zambia; and Western Africa: Nigeria) while Swiss Agency for Development and Cooperation (SDC) came on board to support baseline studies in Benin, Mali,and Senegal with coordination by Biovision Africa Trust (BvAT). Further planning meetings were held culminating in the development of an 8-country project proposal supported by SDC for an initial period of 5 years (2014-2018) while SSNC with funding from the Swedish International Development Cooperation (Sida) supports the EOA Initiative in some Eastern Africa through civil society organizations from 2014 to date. The African Union also supports EOA through funds provided by the European Union .The Initiative’s five-year Action Plan and implementation has been anchored on six interrelated pillars:

    Research, training and extension, 
    Information and communication,
    Value chain and market development,
    Networking and partnership, 
    Policy and programme development, and
    Institutional capacity development. In the current SDC contribution, the initiative is driven by the first three technical pillars and the fourth one for coordination, management, and networking, basically integrating and So far, the four objectives of the EOA Initiative are:

    To increase documentation of information and knowledge on organic agricultural products along the complete value chain and support relevant actors to translate it into practices and wide application.
    To systematically inform producers about the EOA approaches and good practices and motivate their uptake through strengthening access to advisory and support services.
    To substantially increase the share of quality organic products at the local, national, regional and global markets.
    To strengthen inclusive stakeholder engagement in organic commodities value chain development by developing national, regional and continental multi-stakeholder platforms to advocate for changes in public policy, plans, and practices.

    This evaluation is coordinated by Biovision Africa Trust (BvAT) on behalf of the CSC and SDC which has the twin functions of being the interim Continental EOA Secretariat and Executing Agency for the EOA Initiative (under SDC’s support).
    Purpose and Objectives of the External Evaluation
    With all the interventions of the EOA Initiative having been undertaken since 2014, it was anticipated that an evaluation of the initiative is done in the 8 countries and on the institutional structures established to drive agenda of mainstreaming EOA at country, regional and continental levels in terms of policies, plans, strategies, and programmes.
    The purpose of this evaluation is therefore to:

    Assess the achievements and impacts of the initiative resulting from interventions by the partners (CLOs and PIPs) and institutional structures (Continental Steering Committee, AfroNet, Regional Steering Committees, National Steering Committees, and Executing Agencies) in order to strengthen accountability to stakeholders.
    Foster learning across partners and institutional structures to improve the effectiveness and efficiency of the EOA initiative interventions, and

    Provide recommendations on actions required to increase EOA-I effectiveness, impact, and promotion to countries not covered by the current EOA-I and its funding, with a particular view towards designing the next EOA-I phase under SDC support.The EOA external evaluation for Phase I should be designed to show what has worked and not worked in mainstreaming EOA in various dimensions of research, value chain development promotion, and policy, etc at in relation to the project objectives and as driven by the current partner and institutional setup arrangements. Results and recommendations of the evaluation will inform the designing (including impact generating incentive-setting), programming and management of the upcoming Phase II, starting in December 2018.
    Objectives of the Evaluation

    To assess the extent to which the relevance, effectiveness, and efficiency of mainstreaming EOA into national policies, plans, strategies, and programmes have contributed to expected outcomes and sustainability of the project.
    To review the effectiveness and efficiency of the EOA-I structural set up of EOA implementing partners (CLOs and PIPs) and institutional support structures (the AU-Chaired Continental Steering Committee, AfroNet, Regional Steering Committees, National Steering Committees, Executing Agencies and overall M&E systems) in delivering concrete results based on their mandates.
    To determine the number (or percent) of households who have been reached by the EOA project and in what ways.
    To assess effectiveness and efficiency of EOA pillar interventions in influencing farmers’ knowledge, attitudes and uptake of EOA practices and/or technologies , and the mechanisms by which this occurred.
    To assess the extent to which pillar interventions have contributed to key project outcomes including increased agricultural production, productivity, food security, income and farmer welfare.
    To assess the extent to which gender equality and access by the youth and other vulnerable groups were considered in the project budget and implementation.
    To draw key lessons learnt from Phase 1 of the EOA-I to inform recommendations and actions for addressing the weaknesses and challenges experienced, most appropriate and motivating funding support arrangements, future programming, implementation, monitoring & evaluation and reporting on a sustained basis at all key levels (country, regional, continental platform and AU).

    The Evaluation Deliverables/Outputs
    The evaluation’s findings and recommendations will be discussed with the AUC, the Continental Steering Committee (CSC) and Implementing partners (CLOs and PIPs). The consultant will submit a draft final report in both hard and soft copy at the end of the evaluationThe expected key outputs of the evaluation are:

    An inception report: Elaboration of the external evaluation methodology and tools including a detailed schedule of activities to be undertaken across the eight countries and institutional structures (work plan).
    An Aide Memoire (intermediate report with key findings and recommendations). This will be presented to the CSC in May 2018.
    The External Evaluation Draft and Final Reports: The report should be logically structured including the executive summary, intervention description, assessment purpose, assessment methodology, findings, conclusions, lessons and recommendations, and annexes (key officials interviewed, documents consulted, and data collection instruments). The report should respond in detail to the key focus areas described above. It should include a set of specific recommendations for each EOA implementing partner, and identify the necessary actions to be undertaken as advice in “Way Forward”

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  • Regional Program Development Specialist – East and Central Africa (Location TBC)

    Regional Program Development Specialist – East and Central Africa (Location TBC)

    Program / Department Summary
    Mercy Corps’ East and Southern Africa (ESA) Region has grown significantly over the past decade. With Mercy Corps’ continued focus on the 3 I’s – Impact, Influence and Innovation – the team has identified the need to effectively respond to New Business opportunities. Currently, Mercy Corps’ New Initiatives team focuses on:

    Highly strategic submissions, particularly (though not exclusively) to institutional donors and Initiatives that enhance overall agency proposal processes and competitiveness.
    Team members are tasked to provide additional “person power” on specific, high priority efforts by assisting with all or some of the following: assembling a proposal team; executing team planning; undertaking on-site participatory assessment and design work; extensive writing; providing high-quality reviews and edits; and more

    Examples of the types of strategic, agency-wide initiatives that the team has supported include: preparation and promotion of a proposal tool kit for improved planning; maintenance of a roster of proposal consultants; and organization of action reviews of proposals. With all of its activities, New Initiatives works in a highly collaborative manner with the agency as a whole, particularly the program operations team and country teams.
    General Position Summary
    The Regional Program Development Specialist (also known as Regional New Initiatives Specialist) will be a member of the New Initiatives team but responsible for supporting the ESA Africa region and, as such, will work particularly closely with the Regional Director (RD). His/her primary focus will be on program development including:

    tracking the pipeline of potential new business opportunities for the region and supporting the RD, DRD and Country Directors (CD) in prioritizing and preparing for them;
    leading and supporting program development efforts throughout the region;
    helping to enhance the overall state of practice vis-à-vis proposal processes within the region; and 
    enhancing partner relations, with a particular emphasis on helping to diversify the agency’s partnerships in the region. In addition, he/she will be responsible for helping implement various other activities within the ESA Africa region that are part of the New Initiatives work plan.

    Essential Job Responsibilities

    Program/Proposal Design and Development

    Responsible for leading and supporting all aspects of the development of strategic proposals throughout the ESA Africa region.Apply the agency’s best practices in proposal development efforts supported by the Regional Director and New Initiatives team.
    Support proposal development for:

    medium and mid-level proposal opportunities; 
    the many emergency and humanitarian proposal opportunities that are generally smaller value but frequent; and
    support work on larger strategic proposals, multi country opportunities and or European contracts in partnership with the NI team.

    Strategic Pre-Positioning

    Lead and support efforts that help Mercy Corps’ ESA’s programs to more pro-actively influence donor planning and access funding.
    Support targeted assessments that will help create funding opportunities or increase competitiveness of the agency in solicitations.
    Facilitate strategic planning sessions with country programs.
    Track donor trends for potential opportunities in the emergency space that busy country teams might not be able to monitor or respond to at the time.

    Build Regional Capacity

    Build capacity of Mercy Corps’ staff within the region to work on proposals and run strong proposal and program development processes through team-work during actual proposal efforts, mentoring or tailored training activities,
    Support / lead learning and communications activities for specific programs in the ESA region alongside country teams.
    Support the startup of new strategic programs and projects especially those programs and projects that the Manager designed and wrote with country teams.
    Contribute to activities that raise overall agency state of practice. As a member of the NI team, the Regional Program Development Specialist will spend a small portion of his/her time supporting agency-wide initiatives that enable Mercy Corps to more efficiently produce competitive submissions. (e.g. developing improved reference materials for proposal writers, contributing to efforts that capture learnings and results from our programs, and/or assisting with networking activities).
    Provide a link for flow of important information and idea-exchange between the ESA region and the agency overall.

    REPRESENTATION

    Responsible for proactively establishing, developing and nurturing relationships with partners in ESA region.
    Coordinate alongside CDs with the HQ teams including Corporations and Foundations Teams and the MCE Institutional Partnership Managers and the RPT teams.
    Spend time supporting agency-wide initiatives that enable Mercy Corps to more efficiently produce competitive submissions. (e.g. developing improved reference materials for proposal writers, contributing to efforts that capture learnings and results from our programs, and/or assisting with networking activities).
    Keep up to date on relevant donor strategies being developed or applied by significant governmental, academic, and non-profit groups.
    Work with Mercy Corps staff in the ESA region to determine how the agency can best work with and/or influence such materials.

    Organizational Learning

    As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

    Accountability to Beneficiaries
    Mercy Corps team members are expected to support all efforts toward accountability, specificallyto our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

    Supervisory Responsibility
    None
    Accountability
    Reports Directly To: Regional Director, with dotted line to Director, New Initiatives
    Works Directly With: Deputy Regional Director, Country Directors, Deputy Country Directors, Directors of Programs, Technical Service Unit, Desk team and New Initiatives team.
    Knowledge and Experience

    Master’s degree preferred; International Development or Business Science preferred.
    5-7 years’ experience in program design and proposal development in a wide variety of sectors and geographic locations.
    At least 2-3 years’ experience in field-based program and staff management, with regional knowledge of ESA region.
    Preferable experience with emergency as well as development proposal writing
    Proven ability to work productively with a wide variety of stakeholders to run both participatory process and meet tight deadlines with an emphasis on producing quality products.
    Experience with a wide range of donors including USAID and European institutional donors. Familiarity with other donors, including corporate donors, a plus.
    Experience developing and strong understanding of budget and cost proposal submissions, and personnel and staffing requirements for USAID, OFDA, EU (ECHO and DEVCO) and other institutional donor proposals.
    Strong representation and relationship-building skills including professional representation (e.g. donors, partner agencies, host governments, etc.)
    Strong negotiation skills and experience developing multiple-partnership arrangements for proposal development.
    Ability to lead teams, handle negotiations and facilitate planning processes.
    Ability to work effectively under tight deadlines and in sparse working environments.
    Exceptional written and interpersonal communication skills an absolute must.
    Native-level spoken and written English

    Success Factors
    The Regional Program Development Specialist will demonstrate a winning track record in program development, and bring flexibility, creativity, and enthusiasm to every project they undertake. The individual must have exceptional writing skills and the ability to multi-task, set priorities, pay attention to detail, and work under tight deadlines within complex team environments. S/he will have a love of writing, strong interpersonal skills, and a healthy competitive spirit, and will take a lead role in building and maintaining external relationships as well as demonstrating the drive and initiative to contribute to internal team efforts. Being aware and sensitive to international development issues and diverse cultures is critical.
    Living Conditions / Environmental Conditions
    This position can be located in East Africa or London, UK. The position requires travel at least 40% time to the field where living conditions may be exceptionally rugged or be in volatile environments where security protocols will need to be followed. Team members must be ready to deploy to field environments on short notice in response to any emergency or crisis. When in the field the team member must able to work in remote settings, over weekends and/or evening as required by the schedule, and in settings with limited infrastructure, food options, and living conditions.
    Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/temporary assignment to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws and customs, and adhere to MC’s policies, procedures, and values at all times and in all in-country venues.Apply for 6 months program with UBA

  • Senior Manager

    Senior Manager

    Job description
    Role overview
    Lead development and utilisation of a robust MEL system aligned to VSO’s People First Strategy, Core Programmes, Core Approaches and SDGs’ leaving no one behind agenda.
    Skills, qualifications and experience

    You are a master’s degree holder in a related field with ideally M&E as an area of specialisation.
    You have extensive experience in a similar senior role and have established and managed a robust, relevant, functional and user friendly MEL system.
    You are effective in facilitating MEL trainings and building capacity of country programmes to drive a mutually benefiting learning agenda in M&E.
    You are excellent at analysing and interpreting complex data and facilitating information-based decision making both at country as well as global levels.
    You are a people’s leader and inspire high performance from the team you work with.
    You have the necessary IT skills; experience and skills in some relevant quantitative and qualitative data analysis software packages e.g. SPSS, Atlas.ti.
    You are self-driven with an ability to work with people to deliver high quality results.

  • Corporate Services Director

    Corporate Services Director

    Background
    The Director of Corporate Services reports to the Director General (CEO) and is a member of the senior management team. S/he will be involved in strategic planning as well as a host of continuous improvement initiatives that will prepare this established organization for tomorrow’s challenges. We require an excellent leader, people person, strategic communicator and relationship builder.
    Responsibilities

    Advise the Director General and members of the Institute Management Committee on financial planning, budgeting, cash flow, investment priorities, and policy matters;
    Maintain continuous lines of communication, keeping the Director General informed of all critical matters;
    Actively contribute as a member of the Institute Management Committee (IMC) to ILRI’s strategic goals and overall institutional management with particular emphasis on the integration of research, financial and business operations;
    Develop and execute strategic and financial and risk management plans, projects and business solutions that improve support services to the Institute’s research work;
    Promote good stewardship, values and accountability through effective and innovative financial systems, policies, procedures and capacity enhancement processes and methods that improve efficiency, productivity, preservation and security of people and assets;
    Provide user/client focused solutions, based on strategic leadership of the support services departments (Finance, ICT, Supply Chain, Housing, Catering and Conferencing, Facilities & Infrastructure, Transport and Security) and effective management of the quality of the Institute’s service delivery outputs and outcomes;
    Manage the positioning of ILRI within the CGIAR and ensure compliance with CGIAR standards and global best practice;
    Fully represent the Institute internally and externally at all levels with respect to financial and support services and act as a source of expert functional referral by ILRI staff and stakeholders;
    Oversight and management of all of ILRI’s non-research, physical infrastructure with particular emphasis on leading;

    The preparation and implementation of long term maintenance plans for existing infrastructure; and
    The preparation and execution of plans, subject to appropriate cost-benefit analyses, for new infrastructure developments;

    Oversight and management of ILRI’s shared ICT service through the joint steering committee currently chaired by the International Center for Research on Agroforestry (ICRAF)
    Oversee the work and professional development of the Head of Finance and the broader finance team to ensure the continuous improvement of financial support services;
    Promote a culture of high performance and continuous improvement across all of the Corporate Services Department. Monitor staff performance and development goals and ensure compliance with People and Organizational Development policies and procedures;
    Upgrade and implement policies, internal controls, accounting standards, and procedures at Headquarters and all other regional/country offices;
    Support establishment of new offices and ensure appropriate levels of legal, financial and operational support to new and existing country/field offices. Ensure that appropriate Host Country Agreements/ Hosting Agreements and infrastructure/office facilities are in place.

    Requirements

    MBA or equivalent and finance/accountancy qualification
    5-10 years’ experience in a senior management role
    Strong track record in leading the finance and operations function of an organization operating in a complex, fast changing environment
    Demonstrated ability to manage operations effectively
    Experience in introducing and managing change initiatives in financial and operations management
    Demonstrated ability to recommend or make decisions, including difficult ones, in a complex, changing environment
    Ability and interest in continuous learning that deepens understanding of the dynamics of the internal and external environments in which a not-for-profit, publicly funded research institute operates today
    Demonstrated ability to work in multi-cultural settings and to build productive relationships with diverse internal and external stakeholders
    Working experience outside the candidate’s home country is required; preference will be given to experience gained in developing countries
    Experience in similar organizations (science-based, public/private research, consulting firms) is desirable
    Experience in business development and/or resource mobilization highly desirable
    Essential personal qualities: integrity, responsiveness and decisiveness

    Post location: The position will be based in Nairobi, Kenya
    Position level: The position level is 6A
    Duration: 3 years with the possibility of renewal, contingent upon individual performance and continued funding.
    Benefits: ILRI offers a competitive salary and benefits package which includes 15% Pension, Medical insurance, Life insurance and allowances for: Education, Housing, Relocation, Home leave, Annual holiday entitlement of 30 days + public holidays.

  • Terms of Reference for a consultant or consultants to develop guidelines for technical assistance to support small and medium seed companies to access

    Terms of Reference for a consultant or consultants to develop guidelines for technical assistance to support small and medium seed companies to access

    Scope of work
    SSTP wishes to contract a consultant or consultants from March – May, 2018. The assignment consists of two separate but related components. The first component will be to i) review the SEI, ii) to propose both financial and technical indicators to assess the financial and technical performance of small and medium scale seed businesses, and iii) to propose enhancements to the SEI as a tool for assessing and monitoring performance towards financial sustainability.
    The second component will be to i) identify potential sources and types of non-grant funding for small and medium scale seed companies, ii) identify the financial and technical indicators that financial providers require as part of the due diligence process prior to lending, and iii) identify technical assistance needs of small and medium scale seed companies to develop and provide the financial and technical information that will attract non-grant funding.
    The second component will be undertaken both virtually and through visits to selected financial institutions.
    Both components of the consultancy will require a visit to Nairobi, Kenya to meet with SSTP headquarters-based staff, African Enterprise Challenge Fund (AECF) staff, and other AGRA staff. The first part of the consultancy will require visits to Ghana, Malawi and Tanzania to interview SSTP country teams and selected seed company personnel that have received SSTP grant funding. Each country visit will be for a total of four days including travel to/from the country (16 days), with an additional five days for report writing on completion of the assignment making a total of 21 days.
    Deliverables
    The consultancy will be expected to deliver, the following outputs:

    A review of the SEI
    A list and description of technical and financial indicators to assess the financial and technical performance of small and medium scale seed businesses
    Proposed enhancements to the SEI as a tool for assessing and monitoring performance towards financial sustainability
    A list of potential financial providers categorized according to the type of lending offered
    Detailed description of the technical assistance needs for small and medium scale seed enterprises to attract non-grant funding

    Technical and Financial proposals will need to be submitted as separate documents. Financial proposals will not be opened until the conclusion of the technical evaluation and then only for those proposals that are deemed qualified and responsive.

  • Emergency Specialist(Information Management) Fixed Term, P-3, Nairobi, Kenya, Eastern and Southern Africa Regional Office

    Emergency Specialist(Information Management) Fixed Term, P-3, Nairobi, Kenya, Eastern and Southern Africa Regional Office

    How can you make a difference?
    Under the general guidance of the Regional Adviser Emergency, the Emergency Specialist (Information Management) will work as part of the Humanitarian Action, Resilience and Peace Building (HARP) Section to handle information needs related to emergency work as well as with sectoral emergency focal points within the Regional Office (RO), inter-agency partners and Country Office staff. Specifically, the key objective of the Information Management Specialist will be to contribute towards the effective provision of emergency assistance to the affected population through the timely and efficient provision, database management, analysis and monitoring of required information management services.
    The key functions and accountabilities for this position are:

    Information Management

    Build and maintain a regional database to track core humanitarian indicators across 21 countries in the region and drill down in cross border locations, where we need common approaches.
    Build risk and early warning models, develop graphic dashboards and snapshots for internal and external purposes, develop access data bases and maps with relevant COs in crisis settings, build capacity of COs as part of emergency preparedness and risk informed programming.
    Build regional IM network together with IM focal points with RO sections that have core emergency role in ESARO (Health, Nutrition, WASH, Education, CP, C4D, and Supply) and with COs.
    Support the Regional Adviser Emergency to develop approaches to measure and track preparedness through the EPP platform, and for resilience programming.
    Identification and reporting of any gaps in emergency assistance to the emergency team.
    Develop simple, user-friendly emergency monitoring and reporting formats in consultation with key stakeholders.
    Promotion of and training on the use of monitoring reporting tools among assistance providers and other stakeholders.
    Reporting formats should include provision for gender desegregation of data and reporting on more vulnerable groups.
    Streamline methods to share information, using internet, e-mail groups, written reporting, verbal feedback at coordination meetings.
    Coordination with clusters and their working group information managers to ensure complementarity with their IM system and cross-sectoral analysis of information on the disaster response.
    Identify and promote the localization or handover of information management services to appropriate agencies as appropriate.

    Support the design and implementation of UNICEF data strategy

    Review humanitarian planning and programme documents, identify the information and knowledge management needs in consolation with PPME, and jointly propose innovative measures and activities to address identified needs and gaps.
    In cooperation with staff within the PPME section, advise and provide technical input to design and implement data collection mechanisms and related analysis to ensure the situation of most vulnerable children is continuously and strategically monitored.
    Liaise with sections in ESARO and Headquarters on technical issues and dissemination / incorporation of best practices.
    Coordinate with Innovation Specialist and advise the office on creative, appropriate and innovative tools and technologies for information / data collection and knowledge management to enhance programme effectiveness and efficiency.

    Data analysis and mapping

    In cooperation with the PPME and other ESARO sections, provide data analysis on survey data and other data received. Support ESARO and the COs in the analysis of processed data and information and perform data quality and consistency control, ensuring harmonization of humanitarian performance monitoring with the regular programme.
    Coordinate with Innovation Specialist and advise/ support the ESARO on novel uses of data, particularly related to data-driven programming.
    Leverage Geographic Information Systems (GIS) for map production and geographic data management while promoting data standards and harmonized management of geographic data/information.
    Provide Information Management services to support population data management, including population estimation, information flows from established systems, and movement tracking.
    Provide technical guidance on information and knowledge management systems to promote the use of evidence to inform policy and decision making.

    Capacity building

    Develop and implement capacity building plan around data and information management, monitoring, and innovative, creative and effective ways of data gathering, analysis and visualization for UNICEF staff and partners as required.
    Capacitate COs on how to better support local authority to organize information management, monitoring and data analysis.

    To qualify as a champion for every child you will have…

    An advanced university degree (Master’s or higher) in relevant field is required. BSc or MSc in computer science or related field such as information systems, information and communication technology, library or geographic sciences, or engineering highly desirable. Education in other areas will be considered with proven and relevant professional work experience.
    Five years of relevant professional experience, at the national and international levels, in the field of data and information management systemsand data analysis.
    Proven technical experience in development and use of innovative technology, particularly in the areas of data, humanitarian performance monitoring, use of mobiles and open source, and training in the related field is highly desirable
    Proven professional experience in working with government and its data management systems is highly desirable.
    Work experience in emergencies is considered an asset.
    Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian is an asset.

    For every Child, you demonstrate…
    UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results.
    The technical competencies required for this post are:

    Analyzing
    Planning and Organizing
    Relating and Networking
    Persuading and Influencing
    Applying Technical Expertise

    UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.
    Remarks:
    Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.
    Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

  • Adherence and Retention Improvement Officer- Re-Advertisement

    Adherence and Retention Improvement Officer- Re-Advertisement

    REPORTS TO : SENIOR TECHNICAL ADVISOR
    LOCATION : MIGORI/KISII
    The Longitudinal Care Improvement Specialist will work with the County Health Management Team to provide guidance related to chronic care continuum of care from linkage for all identified HIV positive through to enrollment, Clients adherence support that is treatment preparation, treatment support, Positive health and dignity prevention messaging (PHDP) support patient retention strategies and continuity of care during transfers.
    PRIMARY RESPONSIBILITIES:

    Develop and implement a capacity-building and systems-strengthening plan for facility HCW continuity of care, patient retention, and adherence support, in close collaboration with key partners
    Institutionalize continuous quality improvement systems for, continuity of care, patient
    retention, and adherence support
    Examine adherence and retention operations, facility and community patient linkages/referral systems, retention strategies, and adherence support mechanisms and lead the development of strategies to address findings
    Lead the implementation of training and continuous professional development systems for
    counselors, for health professionals and lay health workers (CHWs, peer educators, etc.) involved in continuity of care and adherence support, and SUB-CHMT members
    Evaluate and adapt Community Strategy implementation for the context of county of implementation
    Develop and strengthen adherence and retention Innovations and evidence based interventions through staff mentorship and follow-up and document best practices
    Develops and distributes appropriate job aides and educational material for treatment support staff and counselors
    Represent the organization at stakeholder meetings
    Support staff through onsite mentorship and operations discussions
    Evaluate outcomes of capacity-building activities and shares recommendations

    Qualification

    Diploma in Clinical Medicine or Nursing or any other related health discipline
    Training in HTS and adherence
    NASCOP ToT on any adherence /retention related field is an added advantage
    Evidence as Trained and practicing counsellor is an added advantage
    5 years’ experience providing and/or overseeing adherence and retention support services
    Good report writing skills