Job Field: Sector in NGO/Non-Profit

  • Chief of Party

    Chief of Party

    Job Description
    Food for the Hungry is seeking applicants for the Chief of Party of an anticipated USAID Title II Development Food Security Activity (DFSA) program. The program will seek to improve the food and income security of vulnerable populations in the arid lands of Kenya by improving livestock and crop productivity; improving the nutrition and health status of adolescent girls, children less than five years and women of reproductive age; strengthening economic livelihood opportunities; improving participation in governance, social accountability and community development; improving markets for rural and peri-urban communities; and assisting communities to effectively prepare for and manage drought. The core purpose of the Chief of Party is to provide leadership in the management and implementation of a USAID Title II Food for Peace funded Development Food Security Activity (DFSA). This position will be responsible for management and oversight of the project; this includes leading the preparation of sector work plans, monitoring project progress, quality and timely submission of all reporting deliverables, ensure performance quality, and compliance with USAID requirements, rules and regulations and Food for the Hungry internal requirements. Furthermore, this position will lead planning, coordination, and implementation efforts, with representatives from the Kenyan Government, USAID, NGO sectoral working groups, DFSA implementing partners, and all other relevant stakeholders. The COP will play a key role in effectively achieving the results defined in the agreement.
    This is a grant funded position; the grant has not yet been approved.
    Responsibilities

    Key Result #1 – Program Leadership.
    Key Result #2 – Management and Administration.
    Key Result #3 – Representation and Coordination.
    Key Result #4 – Human Resource Management.

    A resume and an application are required to apply for this position. This position will close to applications on January 24, 2019. For a complete version of the job description, qualifications, and to apply, access our Career page: https://www.fh.org/about/careers/
    FH benefits include (Int’l):

    Insurance – Health, Disability, Life
    Paid holidays, vacation, & sick leave
    Pension, after one year of service
    Professional development and continuing education opportunities

    Values, Vision, and Purpose
    At Food for the Hungry, we operate under a set of guiding principles we call “The Heartbeat.” This includes our Values, Vision, and Purpose, which serve as the explanation of who we are and how we work as an organization. Together we follow God’s call responding to human suffering and graduating communities from extreme poverty.

  • Consultant – Baseline Assessment Strengthening Inclusive Learning Environments

    Consultant – Baseline Assessment Strengthening Inclusive Learning Environments

    WUSC is seeking an external consultant to undertake a Baseline assessment for the SHULE project. The goal of the Shule Project is to strengthen the quality of education provision for refugee girls in Northern Kenya to improve transition outcomes, particularly for girls with special needs and over-aged learners. In order to achieve this objective, the project will:

    Increase access to extracurricular academic support programs for vulnerable refugee girls in upper primary, particularly girls with special needs and over-aged learners
    Enhance ability of teachers to deliver high-quality education using gender-responsive pedagogy and inclusive teaching methods
    Improve the accessibility of digital teaching and learning materials for secondary school students and teachers

    The SHULE project is committed to address critical gaps in education for refugee girls who are performing poorly in school and at risk of dropping-out, with a particular emphasis on girls with special needs and over-aged girls, who face additional barriers to education. WUSC and WIK are targeting two types of girls: 1) girls in upper primary who are likely to drop out due to poor performance and/or are girls with special needs or over-aged girls who are not able to benefit from current educational resources; and 2) girls with special needs and over-aged learners, in secondary school who have made the transition but need additional support and resources to complete their secondary education.
    Scope of work

    The main objective of the baseline is to provide benchmarks for performance measurement of SHULE in the three key project objectives as per the indicators provided in the project design.
    The consultant/consultancy firm will be required to undertake the following specific tasks:
    In consultation with WUSC, the consultant will be expected to design standardized tools and finalize methodology for the collection of quantitative and qualitative data for the baseline assessment, taking into account the 3 objectives mentioned in section 2 of this TOR.
    Collect and analyze available secondary data related to project objectives.
    Conduct primary data collection in targeted project locations in the two regions (Dadaab and Kakuma) to measure key indicators.
    Analyze and interpret data to develop a comprehensive baseline report.
    Share key findings and insights with relevant staff and stakeholders through consultations.

    Main deliverables
    In accordance with the schedule of activities, the consultant will produce:

    A draft inception report which responds to the scope of work with a methodology, survey instruments, and detailed work plan.
    A field work implementation plan (to be submitted before field work begins). This field work plan should be presented to WUSC for comment, and revised as necessary prior to commencing field work.
    A comprehensive draft baseline report including a clear set of actionable recommendations.
    A final baseline report incorporating feedback from WUSC/WIK and key stakeholders.
    Cleaned survey data sets and transcripts (qualitative and Quantitative data).

    Duration of the assignment
    The consultancy is expected to be completed within a maximum of 40 days between February 1, 2019 to March 31, 2019.
    Institutional Arrangements
    The Consultant will report directly to the WUSC MEL and the SHULE program team, working closely with the WIK education program team. WUSC will provide relevant background documents necessary for the assignment and shall be responsible for the coordination of meetings and other activities under the Consultancy.
    Expertise
    Profile of the consultant:

    The consultant should be an expert in research, baseline assessment, Monitoring & Evaluation methodologies. Preference will be given to individuals or firms with proven relevant experience in undertaking a task of similar magnitude, and shall have the following qualifications and experience:
    An advanced degree in social science with an emphasis on Education, Research Methodologies, baseline assessment, impact evaluations, Monitoring and Evaluation;
    Over 10 years’ experience in evaluating education programs and relevant experience in child friendly evaluation methodologies.
    Have expertise and experience in social inclusion, social science research, including mixed methods and notably quantitative and qualitative primary data collection methods
    Strong professional experience in conducting baseline/impact assessments for large scale projects in the humanitarian sector.
    Have proven experience in conducting participatory qualitative and quantitative evaluation studies with superior analytical skills
    Previous experience conducting an assessment on persons with special needs will be an added advantage.
    Have a good knowledge of digital data collection software (such as Kobo) and statistical packages (such as SPSS/STATA)
    Have excellent report writing skills
    Have permission to work, travel in Kenya – undertake primary data collection in the project target locations
    Demonstrate experience in carrying out similar assignment.

    Language requirements:
    Excellent written and verbal communication skills in English
    Child protection & data confidentiality
    The external consultant along with all enumerators, will be required to sign and follow the WUSC child protection standards and protocols of behavior.
    Responding to the TOR
    The consultant should submit a proposal comprising the following:

    A technical proposal clearly outlining the consultants’ understanding of the ToR and an appropriate evaluation/assessment design and a detailed work plan with clear timelines.
    A capacity statement detailing the consultant’s ability to deliver quality baseline report within the given time frame, including an overview of relevant work and technical experience
    At least 2 samples of previous relevant works undertaken, including at least 1 evaluation report that was 100% led by the consultant as the lead.
    Contact details for 2 references for similar assignments done not more than 2 years ago
    CVs of the key personnel on the evaluation team
    A detailed financial proposal
    Any appendices the consultant sees as relevant to the application.

  • ReDSS Regional Deputy Coordinator

    ReDSS Regional Deputy Coordinator

    Background
    The Regional Durable Solutions Secretariat (ReDSS) is a coalition of 13 NGOs working in the search of durable solutions in East Africa. ReDSS Secretariat is hosted by DRC and based in Nairobi with a country unit for Somalia and about to start a country unit in Ethiopia. ReDSS is a coordination and information hub that focuses on research and knowledge management, program support, capacity development, learning, and policy influencing. ReDSS Steering committee is composed of DRC, IRC and NRC.
    Overall purpose of the role
    The ReDSS Regional Deputy coordinator will be responsible for supporting ReDSS members and partners in the region on solutions programing, knowledge management, capacity development and learning. The deputy coordinator will be acting coordinator when required and will represent ReDSS members in relevant fora and coordination mechanisms.
    Key Responsibilities:
    Strategic and programing support to ReDSS members and partners

    Provide strategic and programing support to ReDSS members and partners in developing and using durable solutions programmatic tools to ensure high quality solutions programing for displacement affected communities in Horn and East Africa
    Lead and facilitate processes to inform real time learning and support iterative decision making in solutions programming
    Facilitate cross countries program learning based on ReDSS learning strategy principles (collaborative, adaptive, iterative and locally-led)
    Bring governments, humanitarian and development actors together to discuss collective outcomes and invest in joint programing and learning
    Convene ReDSS internal and external partners on a regular basis to discuss solutions programing and use findings and evidence from Solution analyses and research to inform better programing

    Capacity development

    Lead ReDSS capacity development workplan and update its strategy
    Lead ReDSS trainings and mentorship programs
    Facilitate workshops to promote cross-learning and carry out dissemination of ReDSS learning tools as appropriate

    Research and knowledge management

    Update and maintain ReDSS research agenda and monitor impact and uptake
    Integrate a flexible, collaborative and iterative learning approach into ReDSS activities
    Lead and coordinate research and analysis in different countries in the region (secondary collection of durable solutions data, analyses of humanitarian/development strategies, policies and legislation etc.) and the production and dissemination of quality reports.
    Lead the development of high quality case studies on lessons learnt from measurement of impact, sectorial/thematic issues and analysis of actions based on ReDSS learning framework, including learning from failure

    Representation and ReDSS deputy role

    Represent ReDSS with a diverse range of governments, humanitarian and development actors, UN agencies, private sector and academia
    Represent ReDSS in high level meetings and forum at regional and global level
    Acting ReDSS Coordinator when required

    Management

    Ensure strong leadership and clear communication of vision, strategies, procedures and guidelines and that ReDSS strategy is delivered with high quality
    Coordinate the development of donor applications and reports, as well as ensuring donor compliance and quality controls
    Ensures the development and implementation of an effective MEAL system that measures the relevance, use and impact of ReDSS work
    Ensure internal information sharing and coordination among ReDSS members
    Line management responsibility: performance management and staff development of staff under his/ her supervision and ), including oversight of recruitment processes alongside ReDSS Coordinator

    About you
    In this position, you are expected to demonstrate DRC’s five core competencies:

    Striving for excellence: You focus on reaching results while ensuring an efficient process.
    Collaborating: You involve relevant parties and encourage feedback.
    Taking the lead: You take ownership and initiative while aiming for innovation.
    Communicating: You listen and speak effectively and honestly.
    Demonstrating integrity: You act in line with our vision and values.

    Reporting Arrangements:
    The ReDSS Regional Deputy Coordinator will report to the ReDSS Coordinator.
    Qualifications

    Masters’ degree in social studies, political science, program management, international relations, international development or relevant field
    Minimum 8 years of experience in similar positions involving programme planning, monitoring and complex grants management with a consortium of partners
    Strong knowledge of the socio-economic and political dynamics of East and Horn of Africa region; more specifically on displacement, with a demonstrated ability to manage politically sensitive contexts
    Demonstrated ability to work in a multicultural environment and establish effective working relationships, both within and outside the organization
    Strong analytical and writing skills with proven experience in producing high quality programs and lessons learnt tools with ability to present complex information in a simple and accessible manner
    Strong programme and grant management skills
    Solid experience in capacity development of a wide range of actors including adult learning, mentoring and coaching, training of trainers and impact monitoring of capacity development activities
    Strong experience in translating evidence and research into programming guidance
    Proven experience and strong interest in supporting community engagement and accountability processes
    Excellent coordination, inter-personal facilitation and communication skills to build trusted relationships with a wide array of humanitarian and development partners, donors, Government agencies, etc
    Good IT command, close familiarity with the maintenance and management of template-style websites and experience of applying ICT (information communications technology) to knowledge management
    Flexibility, proactive engagement, ability to work under pressure and to demonstrate high tolerance for change, complexity and unpredictability

    Languages

    Fluent in spoken and written English

    Conditions
    Availability: February 2019
    Duty Station: Nairobi
    Contract: One year contract. National terms and conditions apply in accordance with the Danish Refugee Council’s Terms of Employment for National staff.
    Commitments
    DRC adheres to the Core Humanitarian Standards. All staff are required to contribute to the achievement of these standards.
    DRC has a Humanitarian Accountability Framework, outlining its global accountability commitments. All staff are required to contribute to the achievement of this framework.

  • Monitoring, Evaluation, Accountability and Learning (MEAL) Officer

    Monitoring, Evaluation, Accountability and Learning (MEAL) Officer

    Description

    Responsible for developing and implementing the Area Program’s Monitoring and Evaluation framework.
    Lead in the adoption and application of LWF World Service and ACT Alliance policies, systems, guidelines, procedures and action plans for accountability to Disaster Affected Persons (DAP’s) in LWF World Service operations and in line with donor requirements.
    Responsible for building the capacity of program staff on MEAL.
    Support the development of quality proposals and concept notes both offline and through the NEWDEA system (LWF World Service web based planning, monitoring and reporting system).
    In liaison with Sector heads, support in the compilation and submission of quality and timely periodical reports – (Weekly, monthly, quarterly, annual reports) and provide graphic/illustrated feedback to management of standard indicators for all sectors.
    Responsible for using accountability (and internal audit) reports and findings to improve LWF World Service internal processes and the quality of programs.
    Responsible for the collection, analysis and dissemination of project data and follow up with specific sectors for the utilization of such data.
    Facilitate the transformation of experiences and individual learning to institutional learning through the documentation of situational reports and updates, human interest stories, photographs and control on social media sharing for purposes of communicating and documenting LWF World Service work in the Area Program.
    Responsible for the establishment, implementation and improvement of LWF World Service Complaints and Response Mechanism in all sectors and components of the operations in the Area Program.
    Maintain a complaints database and manage the complaints feedback and referral system in close collaboration with the Focal Person(s)/sector heads and management.
    Responsible for the management of Sexual Exploitation and Abuse (SEA) and related accountability investigation processes.
    Periodically assess capacity gaps in implementing effective accountability and CRM systems, and to design and facilitate appropriate training and capacity development sessions for staff.
    Assess beneficiary accountability mechanisms in place and lead strengthening of such mechanisms including through appropriately structured dissemination of M&E findings.
    Responsible for representing LWF World Service at MEAL Initiatives/forums and meetings.

    Professional Qualifications and Required Skills

    Bachelor’s Degree in Social Sciences, Statistics or other related field.
    Proven experience in implementing effective M&E tools and systems.
    At least 2 years of progressively responsible and directly relevant professional experience in a humanitarian context, with at least 2 years management experience in preferably Protection, Education and Sustainable Livelihoods programs in INGO context.
    Demonstrated management experience with the ability to engage and motivate staff in a challenging environment.
    Possess working knowledge and experience of humanitarian principles, laws and standards – Core Humanitarian Standards (CHS), Sphere Minimum Standards, Prevention of Sexual Exploitation and Abuse (PSEA), Rights Based Approach (RBA) and Gender Age Marker.
    Experience in dealing with sensitive socio-political situations and working and living under pressure in unstable security environments and with long and irregular working hours would be an added advantage.
    Experience with Online Data Collection tools and techniques.
    Practical experience in Training of Trainers/Training of Facilitators skills.
    Demonstrated experience in conducting Sexual Exploitation and Abuse (SEA) and related accountability investigations.
    Strong representation and negotiation skills in working with UN organizations, partner agencies, Government departments and community groups.
    Excellent organizational and communication skills and extensive knowledge of Microsoft Office suit applications.
    Excellent team player with demonstrated ability to forge/mentor strong teams.

  • Grant Officer (Fundraising)

    Grant Officer (Fundraising)

    Details:
    FIDA/GO/01/2019: GRANT OFFICER – FUNDRAISING (BASED IN NAIROBI)
    Report to: The Deputy Executive Director and Head of Programmes.
    Duties and Responsibilities:

    To develop and implement a sustainable fundraising strategy for FIDA Kenya, ensuring it supports and contributes to the FIDA Kenya Sustainability Plan and Strategic Plan.
    Set and achieve fundraising targets, agreed in consultation with the Executive Director.
    Create a sustainable and diverse fundraising portfolio, with funding streams including corporates, events, foundations, developmental organizations and other grant-makers, with appropriate priorities.
    Create and activate a calendar of events geared towards fundraising and donor stewardship.
    Working closely with the Management and Programme Team to produce timely and quality funding proposals in accordance with the terms of grants.
    Liaise with the Finance Manager to prepare fundraising budgets.
    Carry out prospect research and develop a comprehensive fundraising database that captures all relevant information as well as handling all administrative aspects of fundraising.
    Managing the grant application process and ensuring that reporting is tracked and meets donors’ expectations.
    Cultivate and nurture relationships with funders, donors and sponsors, keeping accurate and up-to-date records of all communication and applying robust account management.
    Report to the Board Resource Mobilization Committee on a quarterly basis of progress to-date of specific fundraising activities and income targets.
    Attending relevant fundraising forums and groups.
    Remain abreast of fundraising standards, trends and best practice, taking responsibility for maintaining own learning and attending training as required.

    Qualifications & Experiences

    MUST have at least 3 years’ experience in fundraising with a strong track record of securing funding for NGO activities from a variety of funding streams.
    Experience in participatory proposal development processes.

    Donor knowledge.

    Budgeting principles.
    Superior writing and presentation skills.
    Knowledge and understanding of key issues in women empowerment.

  • Development Officer (community based project)

    Development Officer (community based project)

    Job Description

    TERMS OF REFERENCE: HANDS MOVEMENT PROJECT OFFICER
    REQUIREMENTS:
    Overall management of the projects

    Maintain communication channels with Hands Movement managers and the target communities 
    Manage the security and logistics of the Kio Kit
    Manage the Hands Movement volunteers
    Liaise with BRCK for update and maintenance of the Kio Kit software
    Write proposals for financing and support for projects to present to potential donors

    Overall Management of the Project

    Come up with a schedule for activities for the next 3 months
    Design a schedule for Kio-Sessions
    Conduct the Kio sessions
    Schedule training sessions for the teachers for the Kio Kit handling
    Work with the teachers to deliver effective Kio-sessions
    Collect data in each session
    Prepare reports at the end of each session

    Maintain communication channels

    Communicate weekly to Hands Movement management on the progress of the project
    Contact the website developer with monthly updates on the progress of the project
    Make social media posts on our social media handles: Facebook and Instagram
    Notify the Hands Movement volunteer group of upcoming activities
    Notify the teachers in the target communities of the progress

    Manage the security and logistics of the Kio Kit

    The Kio kit is a very expensive device containing 40 tablets designed for computer aided learning in primary schools. It is also a heavy device weighing 40kgs.
    As a program manager, you will be expected to carry the device to the community for each Kio-session and back to the Hands Movement headquarters afterwards.
    Due to reasons already stated, the project manager can only be transported via private transport pre-arranged and budgeted in advanced.

    Manage the Hands Movement Volunteers

    Hands Movement has a pool of about 40 members who volunteer their services whenever they’re available. The role of the project manager is to contact them each time there’s an activity. Have them register in advance and allocate tasks to each of them.
    Manage the logistics of linking up with them prior to and after the activity. 
    Report back to the group at the end of each activity to keep them posted on the progress.

    Liaise with BRCK for update and maintenance of the Kio Kit

    BRCK Kenya is the manufacturer of the Kio Kit and responsible for software updates of the software in the tablets. Should there be any need to update any software or correct a malfunction, the project manager should contact a BRCK representative for assistance and correction.

    Write Proposals on Prospective Projects that may require funding 

    In the course of running the project new gaps will be identified. The project manager is expected to identify those gaps and come up with projects that offer potential solutions to the challenges identified. Thereafter the project manager is to draft proposals that the management will fine-tune and present to prospective investors.

  • Food Coordinator

    Food Coordinator

    The positions will be based in Narok County, Kenya
    Main Duties and Responsibilities

    Work with the Food Pillar Team to help design and implement trainings based on the agriculture needs within the community
    Be a part of the team to ensure our trainings are aligned with the needs of the community
    Help support the creation, growth and sustainability of all Collective Farms
    Increase farm productivity based on best practices
    Help distribute and be an advocate for tree planting across the communities that we serve
    Help support with food/nutritional program disbursement at the primary school level and ensure proper utilization of resources
    Help compile and submit weekly and monthly reports on activities that have been performed in a particular month to your supervisor
    Be an ambassador for the values of the organization at all times

    Minimum Skills and Qualifications Required

    3+years’ experience in the execution of Agriculture programs/trainings
    Diploma in Agriculture
    Experience in project management a plus
    Ability to ride a motorcycle
    Attention to detail
    Honesty
    Ability to work well with diverse teams
    Analytical skills and ability to use systems for analysis and evaluation
    A good team player with excellent communication skills

    WE are delighted to have you join our journey to bring about change in the world.
    WE are proud and excited to have you as part of our team!
    WE sincerely thank all those who will apply, however only shortlisted candidates will be contacted.

  • Cultural Orientation Manager

    Cultural Orientation Manager

    Grade: 9 (N)Level: Level 2 ManagerSalary: Kes.168,229 per monthDivision: ProgramsDepartment: Cultural Orientation
    Benefits
    CWS Global and CWS RSC Africa offer a total compensation package. CWS RSC Africa offers 22 vacation days a year, 30 sick days per year at full pay and 15 days sick a year at half pay, compassionate leave, and an Employee Assistance Program (EAP).
    EEOCChurch World Service does not discriminate on the basis of race, color, national origin, sex, sexual orientation, religion, age, disability, or veteran status in employment or the provision of services.
    Due to the volume of applications that we receive, only those individuals shortlisted will be contacted.
    This position is open to national applicants only.
    Please note CWS RSC Africa does not accept resumes for positions that are not posted. All applicants are required to submit their resume using the on-line applicant tracking system.
    Eligibility ListThe eligibility list established as a result of this job posting will be used for a minimum of six months or until the list is exhausted. This list will be used to fill any current and immediate future vacancies. Individuals who are interested in this position should submit their application materials now.
    CommunicationPlease note CWS RSC Africa uses e-mail for all recruitment contacts. Please be sure to check your e-mail regularly.
    Application MaterialsYour application materials should clearly indicate how you meet the requirements of the position. Be sure your resume is in an easy to read format. Dates of employment on your resume should be in mm/yy format.
    Primary Purpose
    This position is responsible for the Cultural Orientation division’s day to day management and provides effective and efficient field mission planning, administrative support, and logistical support while adhering to current RSC Africa standard operating procedures and PRM guidelines.
    SupervisionThe position directly manages CO Supervisors and indirectly oversees Senior Trainers and Trainers.This position reports to the Cultural Orientation Coordinator.
    Essential Duties
    Compliance

    Ensures all CO training functions strictly adhere to the PRM, RPC, CWS and RSC Africa policies, guidelines and procedures.
    Ensures development, implementation, dissemination, monitoring and adherence of standard operating procedures (SOPs) for cultural orientation.
    Conducts job function observations of CO staff to ensure compliance is met and identifies any areas of improvement or training needs.
    Conducts regular process reviews.

    Data Management and Analysis

    Closely monitors the movement of cases through the RSC Africa refugee pipeline, and ensures cases receive CO according to the PRM Cooperative Agreement.
    Acts as the point person for staff inquiries related to CO.
    Develops and implements department specific pipeline analysis to inform workload projections and staffing and to anticipate future workloads.
    Manages reports and quality control checks that ensure accuracy and efficiency.
    Ensures annual plan and strategic plan goals are met as communicated by the COC.
    Reviews RSC Africa trip reports and follows up on issues related to partners and logistics.
    Prepares and reviews statistical reports in coordination with the COC and Data Integrity Unit.

    Representation

    Develops and maintains effective relationships with RSC implementing partners, including PRM, IOM, UNHCR, RPC and domestic Resettlement Agencies.
    Ensures partner communication from the department is professional, timely and proactive.
    Represents organizational policies and culture to staff.
    Ensures the workforce is professional when representing CWS/RSC Africa to refugees, partners, the funder and colleagues.

    Performance Management

    Provides direct supervision and leadership to the CO Supervisors, including yearly performance evaluations, developing job descriptions, participating in hiring and coordinating leave.
    Develops and implements training modules for CO staff in coordination with the Training unit, and ensures that staff receive cross training on different aspects of refugee processing.
    Ensures that QCs are being conducted and feedback is being provided to staff and/or other departments.
    Conducts and ensures coaching, mentoring, feedback and corrective action plans are carried out where needed.
    Ensures establishment of performance expectations and communication, on-boarding and training.
    Develops performance management systems that support consistency in work outputs.
    Travels to processing locations throughout the region to monitor teams and build partner relationships.
    Evaluates and assesses training needs of CO staff and takes the lead in organizing and providing trainings on a regular basis.
    Monitors staff time and attendance.

    Staff Care

    Monitors and ensures a safe, healthy and professional work environment.
    Ensures direct reports access and use their benefits appropriately including leave.
    Actively supports staff by promoting safe space, open-door and the escalation policy.
    Establishes and communicates clear expectations to staff to foster a predictable and consistent work environment.
    Ensures staff are safe in the field by coordinating with the RSC Staff Security Coordinator and disseminating information related to safety to staff in the field.

    Program Administration

    Delegates and oversees CO staff participation and performance on CO related projects.
    Assists in preparation of the CO budget and modifications in coordination with the COC.
    Obtains circuit ride related costs from partners and reviews budgets and invoices for accuracy.
    Develops and updates Standard Operating Procedures related to circuit ride preparation to enhance consistency and coordination.
    Assists in organizing the hiring and training of Cultural Orientation staff.
    Maintains records of all correspondence with partners.

    This position also undertakes other duties as assigned by CWS/RSC Africa Management.
    Education:
    Bachelor’s Degree or four (4) years of directly related experience in lieu of a Bachelor’s Degree required.
    Experience: (required)

    Eight (8) years of work experience is required
    Three 3 years of direct supervisory experience is required

    Knowledge/Skills:

    Thorough knowledge of the US Refugee Admissions Program and WRAPS database
    Strong computer skills, in particular Microsoft Excel, Word, Outlook and Access
    Excellent English writing skills and clear communications style
    Excellent organizational and time management skills

    Abilities:
    The CO Manager must have the ability to:

    exercise good judgment and seek guidance as appropriate when confronted with unanticipated problems in the field;
    travel in sub-Saharan Africa on short notice and often under sometimes difficult conditions to meet demands of a dynamic operational program;
    communicate effectively both verbally and in writing;
    follow instructions with a positive and receptive attitude;
    deal effectively and courteously with a large number of associates, outside agencies, refugees and members of the general public;
    conduct oneself in a professional and courteous manner to represent the best interests of RSC Africa and CWS;
    maintain a high performance standard with attention to detail.
    carry out all of the duties of the position efficiently and effectively with minimal supervision;
    work independently and contribute to overall operations of RSC Africa.
    take initiative in the development and completion of projects within the specified timeframe;
    maintain strict confidentiality with RSC Africa administrative and operational information;
    manage a large and diverse workload under pressure with competing priorities;
    work well as a team in a multi-cultural environment while maintaining a high level of motivation.
    effectively manage RSC Africa’s resources; and
    actively participate in the implementation of the U.S. Refugee Admissions Program (USRAP).

    Working Conditions
    Physical: This position requires bending, squatting, crawling, climbing, kneeling, sitting, standing, walking, pushing/pulling, handling objects (manual dexterity), reaching above shoulder level, using fine finger movements and lifting/carrying heavy loads.
    Environmental: Incumbents in this position will be exposed to excessive noise, marked changes in temperature and/or humidity, dust and infectious diseases, harsh weather climates, long work hours, bumpy roads, extended travel, excessive sun exposure, and non-ventilated spaces.
    Special Requirements:
    Certificate of Good Conduct issued within the last one year (12 months) is required before the start of employment.
    A valid passport and the ability to maintain a valid passport throughout the entire appointment is required, which includes having enough passport pages for travel. The candidate should be of good health, willing and able to travel extensively in often difficult conditions, and have a high degree of flexibility. Must have proof of Yellow Fever vaccination before traveling for RSC Africa. Employee will be entrusted with the receipt, custody and payment of money.
    Licensing/Certification: None
    Competencies
    Communication
    Ensure effective exchanges of information with others. Examples of skills and behaviors include speaking to others respectfully; expressing ideas in a logical, organized way; sharing information appropriately; and clarity and conciseness in written communication.
    Relationships
    Ensure constructive and supportive interactions with others. Examples of skills and behaviors include being positive and supportive when working with others; sharing information and resources freely; resolving conflict constructively; and proactively working to remove obstacles to success for others.
    Job Knowledge
    Utilize and apply job related knowledge to complete job tasks at a level that meets or exceeds expectations. Examples of skills and behaviors include utilizing job knowledge to solve problems or develop new approaches; maintaining or enhancing skills through continuing education; and taking on projects that will develop or enhance skills.
    Teamwork
    Work effectively and contribute as a member of a team. Examples of skills and behaviors include supporting other team members by sharing information; covering the work of others during absences, vacations etc.; and actively participating in developing ideas for ways to increase team effectiveness.
    Problem Solving
    Analyze information and develop solutions to challenges that arise during the course of performing a job. Examples of skills and behaviors include researching and collecting facts; defining the issues and the parties affected; formulating options/solutions for addressing the problem; and engendering support for and implementing the solution.
    Operational Leadership
    Successfully lead a group to achieve operational goals. Examples of skills and behaviors include priority setting; timely decision making; planning and organizing; delegation; and managing and measuring work.
    Building and Leading Effective Teams
    Earn the respect of team members, create strong morale and spirit on the team and utilize the unique skills of all team members. Examples of skills and behaviors include managing diverse relationships; flexibility; being open and receptive; running effective team meetings; and exhibiting integrity and trustworthiness.
    Strategic Leadership
    Accurately anticipate future consequences and trends and translate them into the fulfillment of workable strategies and plans. Examples of skills and behaviors include problem solving; dealing with ambiguity, creativity; innovation management and business acumen.

  • Cluster Manager

    Cluster Manager

    Reports To: Program Director
    Contract Period: One year (renewable)
    Deadline for applications: 18th January 2019
    POSITION IN THE ORGANSIATION.
    The Cluster Manager is a member of the Senior Leadership Team and reports to the Program Director. He /She manages a team of between 3-8 employees directly. The Cluster Manager provides leadership to all staff within the cluster comprising of 8-50 employees and supervises all technical aspects within the assigned sector.
    PURPOSE OF THE JOB
    The Cluster Manager has the responsibility for managing program planning and implementation, management of personnel, M&E and finance management within the cluster ensuring the integration of all sectors and the transformational development of churches, leaders and families. The Cluster Manager is part of a management structure that represents the program to the local government structure and community structures and is expected to ensure that FH Kenya increasingly achieves community transformation through quality assurance in project implementation and applying the organization’s Heartbeat (Values, Vision and Purpose) as well as coordination of efforts at cluster level.
    ESSENTIAL DUTIES AND RESPONSIBILITIES (Percentages are approximate and other duties may be assigned).
    Key Result #1 – Program Planning and Management (40%)

    Take lead in conducting situation need assessments in the program/cluster areas and designs appropriate intervention plans in line with the country strategic plans
    Take lead and support in proposal writing, reporting and fund raising for humanitarian work in program/cluster areas.
    Lead the yearly, quarterly and monthly planning process for all projects in the area/cluster and share the developed plan with the Program Director and Finance Manager
    Lead the implementation process on a daily basis and report any discrepancies observed in the program implementation timely to the Program Director.
    Promote collaborative working relationships between stakeholders and the operational projects and to ensure maximum synergy within the program/cluster area for maximum impact, influence and scale up of the program
    Plan and conduct regular field visits to assess the implementation of activities

    Key Result #2 – Documentation, Reporting and M&E (20%)

    In close liaison with the area/cluster teams, ensure that periodic progress reports (quarterly, bi-annual and annual) for different projects in the area/cluster are prepared and submitted within agreed reporting timelines and in accordance with the established donor and organizational formats
    In close collaboration with M&E Manager and other program staff ensure that M&E processes are undertaken and feedback is continuously incorporated into program implementation
    Ensure proper documentation of program activities and best practices
    Conduct monthly program staff meeting for better integration and smooth program implementation within the program/cluster area

    Key Result #3 – Financial and Human Resource Management (30%)

    Ensure effective and efficient financial management and accounting for all income and expenditures pertaining to the program/cluster.
    Support the administrative function in safeguarding FH’s property, including land, buildings, vehicles and others to ensure they are well maintained and protected from risk
    Develop financial budgets and budget revisions that are in tandem with program activities and ensure that the monthly budget utilization is as per the cash flow and planned activities
    Ensure /oversee the preparation of annual cash flow projections and manage the quarterly cash requests based on planned and approved activities and within the financial management procedures
    Ensure monthly financial reports are prepared and submitted and follow donor and FH finance guidelines
    Collaboratively work with the finance department to ensure smooth monitoring of project budget.
    Lead and manage staff ensuring clarity over strategy, plans and priorities, providing supervision, guidance and mentoring, encouraging effective teamwork and inclusiveness and building a team spirit through regular meetings and events.
    Provide management support to direct reports in their management of others, and their implementation of objectives, work plans and budgets.
    Lead and contribute to developing and modeling a team culture characterized by a shared vision, commitment and mutual accountability that reflects FH’s Heartbeat
    Dissemination and guiding staff in use of Procurement, Purchasing, IT, Security and other work facilitation manuals/policies/SOPs

    Key Result #4 – Representation (10%)

    Represent FH Kenya at the relevant county and national government authorities at program/cluster level, helping to ensure constructive working relationships are maintained to allow expansion, alignment and growth of FH’s transformation development programs within the cluster/program area
    Represent FH to other NGOs, and visitors ensuring coordination and attendance at relevant interagency technical, and security coordination networks as necessary at the cluster/program area level
    Act as the voice of influence (advocacy related to development initiatives) to the different relevant authorities, stakeholders on various issues that are of interest to FH at program/cluster area

    QUALIFICATIONS & PERSON SPECIFICATION
    To perform this job successfully, an individual must be able to perform each essential duty/function satisfactorily. The requirements listed below are representative of the knowledge, attitude, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    A relationship with Jesus Christ
    Should be a strong team player and have the ability to manage a team and resolve conflicts.
    Knowledge and experience in project management and coordination
    Flexibility to work under pressure and meet strict deadlines
    Possess analytical and problem-solving skills, risk management skills as well as decision- making skills
    Commitment to accountability to beneficiaries and transparency, showing dignity and respect, and demonstrating listening and understanding skills.
    Excellent report writing, interpersonal and communications skills
    Knowledgeable in computer packages e.g., MS-Word, Excel, etc.
    Ability to build and maintain strong relationships with local communities and other stake holders
    Willingness to live and work in a stressful environment with security challenges.
    Highly organized, innovative and visionary leader
    Ability to reside within the cluster and travel to the field at least 25% of their time. Expectation is 25-50% of their time.
    Knowledge of the local language will be an added advantage.

    EDUCATION AND EXPERIENCE

    Holder of Bachelors (BA) and/or Master degree in project management or any other relevant field – ideally in Health, Nutrition, Livelihoods, and/or Education.
    Experience working in drought emergency, post emergency situations especially in ASAL areas
    Proven strategic planning and program and project management experience in a humanitarian/development environment
    Proven experience of working with USG / USAID /UN/DFID in Kenya and general donor relationships
    Experience in working closely with other development partners and stakeholders including but not limited to, sector working groups, county government, international and local NGOs
    Extensive knowledge of project design and implementation, and proven budget management experience coupled with experience in implementing and working in accordance with corporate structures, policies and practices.
    A minimum of 5-7 years of management experience in an international NGO,
    Experience in proposal writing and budget development for programs in the assigned expertise area (ability to pursue and win grant opportunities)
    Demonstrated experience with participatory approaches to development, including capacity building of local institutions
    Knowledge and experience working with other cultures and sensitive to the cross-cultural issues

    LANGUAGE SKILLS Proficiency in spoken and written English and Kiswahili

  • Deputy Regional Director – Operations, EARO

    Deputy Regional Director – Operations, EARO

    Dept/Location: East Africa Regional Office [EARO] — Nairobi, Kenya
    Reports To: EARO Regional Director [RD]
    Background
    As a member of the senior management team within the EARO regional office, the Deputy Regional Director for Operations (DRD/OPS) supports the work of the Regional Director, the Country Representatives, Head of Operations, EARO Advisors and supervises the EARO support departments. The DRD/OPS acts as the regional team leader for supervision of the Operations portfolio and for coordinating Operations across multiple units. S/he is responsible for is responsible for promoting excellence in Operations and stewardship of resources, ensuring proper management of financial, human and material resources and information systems, and for contributing to regional and agency strategic development. The DRD/OPS provides oversight of the regional security portfolio in coordination with the RD.
    Specific Job Responsibilities

    High Performing Culture/Operational Excellence

    Operational Effectiveness & Resource Acquisition
    Leadership and engagement on agency change issues and evolving compliance environment, region-wide analysis for operational efficiency and effectiveness (i.e., through the use of tools like: FAACT, KPI dashboard, etc.)
    Participate in agency-wide efforts to improve Operations systems and tools; inclusive of the agency rollout of Project Insight
    Provide technical assistance to improve implementation and compliance with the required systems
    Review proposals to ensure the following: 1) proposals are prepared and reviewed as per the agency CAG tools; 2) management and staffing plans are based on the project needs; and 3) proposals are cost efficient in order to be competitive.
    Support the RISA to prioritize implementation of the Agency ICT Strategy in the region.
    Promote optimal use of management information systems at country and regional levels (e.g. maintenance of Intranet sites; ensuring up-to-date IT in CPs)

    Cost Efficiency

    Assist the Regional Cost and Pricing officer in review of project proposals, budgets and donor agreements with regards to cost efficiency
    Organize/facilitate training of staff in best practices to most appropriately match CP costs/resources to goods and services provided
    Work closely with the RFO to ensure achievements of EARO’s cost efficiency objectives.
    Implement a staffing structure which provides the most effective service while maintaining the pool costs at the minimum

    Risk And Compliance Management

    Disseminate information about agency/donor OPS policies and systems to CP’s, support the deployment of new systems, organize/facilitate training and mentoring, and support remedial action when gaps are found
    Manage and support Head of Risk and Compliance — EARO and the EARO Risk team.
    Conduct and/or oversee periodic compliance checks and support CP development of the OPS components of donor reporting, and other donor relations
    Work closely with the RFO to prepare for audits, close audit findings, and reduce future findings, particularly in the area of operations
    Oversee mitigation of risks as reported in the annual risk disclosure reports; plan for and manage situations that involve staff safety and security, fraud, etc.
    In coordination with OpEx and the Office of General Counsel (OGC), ensure agreements are reviewed for risk mitigation including compliance, according to the agency’s Agreements Policy
    Review management sections of CP APP’s for resource suitability, risk mitigation, cost efficiency, partner OPS capacity building, and continuous learning; monitor implementation of those plans
    Where appropriate, ensure that the particular requirements of commodity programs are known to and understood by staff, and that systems have been established to promote compliance and good management.
    Manage and lead all fraud investigations in the region with assistance from the Head of Risk and Compliance.

    High Performing Culture/Staff Development and Engagement

    Oversee regional and CP systems for talent acquisition, management and retention; ensuring compliance with agency policies, donor regulations/requirements and local labor laws
    Oversee the Regional HR support Manager.
    Initiate and foster regional staff care initiatives
    Mentor, coach, and facilitate sharing of learning and best practices in the region, as well as promote staff development, through direct support to the Heads of Operations in the region
    Make recommendations to CRs about performance management of senior OPS staff/department heads
    Support the recruitment of new senior OPS staff by participating in interview panels. Support the CPs in the development of orientation packages. Ensure that CP’s fill critical temporary
    OPS gaps where such exist by reviewing SOW’s, facilitating TDY’s, etc.

    Systems & Accountability

    Collaborate and coordinate with OpEx on systems and approaches to drive effectiveness, efficiency and accountability
    Ensure the achievement of strategic objectives related to managing Information, Communication and Technology 4 Development (ICT4D). Ensure that technological changes and new trends supported by the agency are integrated into EARO’s work culture. Oversee EARO RISA staff for compliance with CRS information use policies and systems
    Work with CP staff to create and use management information systems that drive good management decisions
    Serve as EARO’s point person for partner assessment data and analysis related to the Sub-Recipient Financial Monitoring Policy (SRFMP), providing support and guidance to country programs as needed. In collaboration with the RFO, identify and respond to critical training needs of strategic partners and those with the least strong internal controls. Promote the use of CRS standardized approaches and tools for partner capacity strengthening
    Continue to guide EARO’s Operations/Operations community of practice to support regional approach and actions aligned to Agency objectives, and promote regional learning (i.e. identification of staff training needs)
    Foster new OPS methods (i.e., facilitation vs technical learning, with DRD PQ)
    Support and advise on issues that affect overall quality related to risk and contingency management, learning and capacity building and other operational issues.
    Host regular on-site and/or online meetings regarding Project Insight readiness activities. Schedule stakeholder groups to address critical topics in line with the project plan. Create and post readiness activity instructions, templates, and guidance materials in coordination with relevant stakeholders and Project Insight colleagues in HQ.
    Monitor a Project Insight dashboard to track the completion status of readiness activities by country programs.
    Actively pursue two-way communication and feedback loops for Project Insight through regular surveys, addressing questions and concerns as a standard part of meetings with Insight stakeholders.

    Safety and Security

    Serve as the regional safety and security focal point. Provide guidance in formulating, implementing and updating Staff Safety and Security Guidelines, Evacuation Plans, Emergency
    Contact Information, and other security related communications and reports
    Provide support to emerging emergencies and responses, coordination of logistics, resources, ICT infrastructure, etc., and ensure that proper systems are in place prior to and during an emergency response.

    Supervisory Responsibilities
    Supervises (direct): Head of Risk and Compliance, Regional Technical Advisors (Security, Supply Chain, Project Insight), Office Manager, Regional Information and Systems Analyst (RISA), Regional Finance Officer (RFO), and the Regional Human Resource Manager.
    Key Working Relationships

    Internal: Regional Director, DRD/PQ, Country Representatives, EARO OPS Community of Practice, Regional Team and support staff, departments hosted by EARO (relevant HQ departments such as Opex, Finance, HR, Internal Audit, Director of Risk and Security, HRD), DRDs/OPS
    External: USAID or other donors; regional networks

    Agency-wide Competencies (for All CRS Staff)
    These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

    Integrity
    Accountability and Stewardship
    Build Relationships
    Develops Talent
    Continuous Improvement and Innovation
    Strategic Mindset

    Qualifications

    Master’s degree in development, management, accounting or related field
    Minimum seven years’ experience in non-profit management, and/or development and/or emergency programming, including at least 3 years living in a developing country; significant prior experience with CRS preferred
    Knowledge and familiarity with USG reporting and program standards/compliance practices
    Demonstrated understanding of industry standards and management best practices
    Demonstrated knowledge of and ability to utilize a variety of training and technical assistance methodologies appropriate for groups from diverse backgrounds
    Proven leadership qualities
    Willingness to travel to and work in insecure environments; may include emergency response requirements
    Ability to function effectively as part of a multicultural team
    Willingness to live in East Africa and to travel 30% time
    Fluent English (speaking, reading and writing ability) required; French or Arabic speaking and reading capability preferred

    CRS’ recruitment and selection procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation