Purpose Of The PositionTo influence partners and grow resources (Donors, Government Line Ministries, UN Agencies and the General Public) at National and Sub National levels to meaningfully engage with World Vision Kenya to promote child wellbeing.To position WVK effectively as a trustworthy partner through local level engagement that results in the leveraging of resources for WV Kenya.To support the PDGA Director in the development and implementation of clear and tangible strategies for ensuring: 1) effective stakeholder engagement at all levels of the organization, 2) well-coordinated and target responsive resource acquisition efforts that focuses on WVK’s programmatic priorities and core competencies 3) HEA coordinationMajor ResponsibilitiesLeadership & Strategic Management
Ensure that the successful implementation of the resource acquisition management system enhances WVK programmatic impact in accordance with established strategic priorities while increasing donor satisfaction and retention
Ensure that business processes, standards and policies – developed in coordination with other WVK entities
Ensure that the local resource acquisition management system effectively standardizes processes for identifying and establishing priority sectors and opportunities, assessing risk considerations and making go / no go decisions
Provide leadership on the Local Sponsorship Program’ Inuka Angaza’ as Chair
Grow Resources
Support in directing the elaboration, roll out and implementation of a coordinated, multi-level level engagement strategy to advance WVK’s programmatic priorities and enhance its organizational profile
Support the in directing the elaboration, roll out and implementation of an integrated, organizational wide, resource acquisition ( including local resource) and management system for local funding streams and lead engagement efforts with prioritized, high profile national donors;
Facilitate establishing and roll out protocols for coordinating communication between ministry units (operations, regions, , ADPs) and support offices, key national donors and other local stakeholders;
Forge effective strategic partnerships and linkages with the Government, Donors and Non State Actors
Support in directing the elaboration, roll out and implementation of the systems and processes required to enhance WVK’s organizational competencies in engagement and profiling
Impart appropriate mentoring, coaching and supervision in order to equip, motivate and empower a new generation of program leaders within WVK that are highly skilled in terms of stakeholder engagement, and resource development
Ensure empirical evidence is collated, researched and disseminated to key stakeholders based on child wellbeing outcomes.
Ensure donor business plans / partnership plans are in place, updated and active
Increase WVK income as per agreed targets
Ensure a clear donor / partner pre-positioning strategy is in place
Ensure measurable Private Public Partnership engagement
Ensure that the proposal development and related processes include standardized approaches for budget, procurement and personnel planning and monitoring
Engagement, Networking & Collaboration with Internal & External Stakeholders
Ensure that the successful implementation of a coordinated local engagement strategy
Identify and prioritize key stakeholders, create clear points of engagement locally
Develop essential core competencies and provide the support and assistance to foster continuous, effective engagement
Facilitate WVK engagement with Government and partners
Ensure that strategic partnerships are established, strengthened and maintained – with the private sector, government and CSO partners.
Facilitate branding and profiling of the organization
Donor Liaison
Provide oversight to WVUS vision trips donors and partners in line with WVK strategy and program priorities
Ensure timely provision of reports to Donors and WVUS staff
Ensure well planned and organized visits as well as excellent customer care for US Major Donors and ensure good return on investment
Qualifications: Education/Knowledge/Technical Skills and Experience
Master’s degree in a relevant field from a recognized university
Minimum of 10 years’ experience of which should include program design for development programs, grant acquisition and management, and local fundraising
Must have at least 5 years’ experience in leading and coordinating teams
Ample experience and expertise in partnering with government, multilateral donors and private sector
Must have experience in local institutions and how they work
Knowledge of WVI working systems, policies and standards will be an advantage.
Working Environment
Office based environment with frequent travel
Travel required: domestic and international travel is required
On call: as may be required
Job Field: Sector in NGO/Non-Profit
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Associate Director – Programs Development & Grants Acquisition
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Head of Movement
The role will require you to provide leadership in the development of Africans Rising through the interlinked objectives in the Africans Rising vision document and, the Kilimanjaro Declaration. This opportunity will appeal to an outstanding performer with the ability to lead a highly motivated and remotely dispersed team and, work creatively with the tensions and contestations of the diverse membership.
Qualifications for the Head of Movement Job
You should have a primary qualification in social science, political science, international relations, journalism, or any other relevant field. While the usual tertiary qualifications and some demonstrable track record within the broad definition of civil society is desirable, the key attributes for the role include:
A deep personal resonance with the Kilimanjaro Declaration,
An abiding passion for the idea and energy for the work of building a non-traditional Pan-African movement of the future,
Outstanding interpersonal skills and the ability to work collaboratively, flexibly and effectively in a small, dynamic team as well as a large diverse group,
A track record and professional experience working in the human rights arena at any level,
Experience with successful rights campaigns or evidence of leading a successful social movement,
Ability to think and act calmly, quickly and, creatively under pressure,
Excellent oral and written communication in English and at least one other widely used language on the continent, specifically: Arabic or French or Kiswahili or Portuguese,
It’s a given that you will have brilliant public speaking skills, are active on social media and you accept that the role will involve a fair amount of travel within the continent, sometimes at short notice.
Remuneration
Given that you would have read and prepared a response to the Kilimanjaro Declaration and the vision document – please propose the remuneration you expect, bearing in mind a proposed upper limit of $35 000 per annual period.
Location
Any major transit hub on the continent, including Dakar, Nairobi, Johannesburg, Cairo or other African location by negotiation.
Duration
Africans Rising is a nascent movement and as such, we require a minimum two-year commitment period.
Closing Date
Applications close on Monday, 5th December 2016, 17:00 SAST
Terms and Conditions
Please check your application and make sure you meet all the essential criteria listed above, in addition your application will be stronger if you meet at least some of the desirable criteria. Only shortlisted candidates will be contacted, if you have not heard from us within three (3) weeks of the closing date, please consider your application unsuccessful. Thank you for your understanding. We reserve the right to withdraw any of our vacancies at any time. We reserve the right to accept applications until the post is filled. -
Communications Advisor, APHIAplus
Specific Duties And Responsibilities
Social media management
Collect and organize content for the APHIAplus Western Kenya project website and social media in coordination with technical teams.
Proactively make updates across all platforms.
Author brief social media postings with corresponding links and source appropriate images for the postings.
Schedule and post social media content as per the content calendar and obtain approvals for content prior to publishing.
Monitor and responds to followers’ feedback and inquiries in accordance to established policy.
Ensure brand compliance across all social media assets deployed.
Gather, analyze and report social media performance data and provide insights and actionable recommendations for improving performance over time.
Program writing and graphics design
Solicit for information for success stories from technical team members and sub-grantees. Draft and/or edit success stories with appropriate photographs for sharing with USAID and key stakeholders.
In consultation with technical teams, draft publicity materials including activity profiles and project factsheet, success stories, case studies, and articles for APHIAplus Western Kenya quarterly e-newsletter.
Establish photo library using Flickr, prepare updated project presentations, site visit kits and press kits as appropriate.
Provide design and layout support for all publications and publicity materials.
Media relations
Review the daily press for APHIAplus Western Kenya related topics and news, and share with team based on relevance.
Help establish and maintain a database of project partners by soliciting input from the project team and key partners.
Assist with coordination of field events, launches, site visits by USAID and other senior visitors to the project.
Help prepare and update a standard information package on the APHIAplus Western Kenya project counties for distribution to the public and the media.
Required Skills
Required Experience
A degree in the field of communications, marketing, international relations or a related area is desirable. Masters level education in the related fields of journalism, communications or public relations will be an added advantage.
At least five years of relevant work experience in the field of communications, social media management, preferably in the development sector.
Experience with a USAID funded project will be an added advantage.
Knowledge of MS Office software, web design, HTML and other media software packages (i.e. InDesign, Photoshop, video editing software) and photography is required.
Understanding of the fundamentals of social media content sourcing and experience using Facebook, Twitter, and Flickr for campaigns and organizational outreach.
Excellent verbal and written communication skills
Excellent inter-personal skills to ensure effective team relations.
Strong organizational skills, analytical abilities and initiative to prioritize and complete tasks and manage multiple projects with minimal supervision. -
Area Manager Senior Area Manager Program Director
Program / Department Summary: Mercy Corps implements high-quality, analytical development work and peacebuilding programs in difficult places.
We have been operating in Kenya since 2008 and are presently implementing development programs across the Central, Rift Valley, North Western and Northern Eastern regions of Kenya.
The Area Manager will oversee implementation of a one-year election violence prevention and response program beginning in December, 2016.
The program will pursue three inter-related objectives;
1) Identify and map the relationships between key influential actors, in identified at-risk areas, capable of mobilizing people toward and away from violence;
2) Develop or expand upon existing structures that facilitate coordination and information sharing related to electoral security planning and response between identified local influencers, including community leaders, local administrators, and the security sector, and;
3) Electoral security structures develop plans and processes that enhance prevention and responses to early indicators of violence.
The Area Manager will be responsible for managing and supervising project activities and the performance of project partners.
He/she and his/her team will work with electoral bodies and the security sector—along with civil society—to establish and strengthen existing local networks, establish county level Early Warning Early Response (EWER) Hubs, and link them to Uwiano platform.
The project team will leverage different players and networks to preempt political manipulation by providing administrative and logistical support to enable stakeholders to monitor risks, and develop actionable plans for prevention and response.
General Position Summary: Under the direction of the Project Director, the Area Manager will be responsible for the overall planning and implementation of project activities in Nairobi and possibly select areas of Central as needed.
The Area Manager will directly manage the program staff based in the Nairobi and possible Central and ensure project activities are implemented according to schedule, budget and required quality.
Essential Job Functions:
Manage the day-today operations of activities in the Nairobi and possibly in select area of Central as needed;
Work with the Project Director and in accordance with approved proposal, budget and timelines;
Coordinate and share information with the Project Director and the greater program team to ensure overall program targets and donor obligations are being achieved;
Visit project sites regularly, including partner sites, to provide appropriate technical assistance, monitor and oversee activities;
Ensure full application of participatory methodologies like Participatory Learning and Action and Appreciative Inquiry in facilitation of community dialogue meetings, and trainings and workshops;
Support the project and partner staff to establish a system to monitor and evaluate program activities and impact on an ongoing basis. Ensure that program monitoring is being done on a regular basis and that adequate monitoring reports are prepared;
Work with the Project Director to regularly coordinate and keep updated with relevant county government and IEBC officials and institutions, security sectoral, stakeholders and community members relevant to project;
Participate in peace, election and conflict-related coordination meetings and professionally represent Mercy Corps in these meetings;
Support the development of partnerships with national and international NGOs, CBOs and other agencies involved in election conflict management initiatives and other Mercy Corps activities;
Build the capacity of select implementation partners to improve their technical, organizational and management capacity;
Regularly meet with and communicate with the Project Director to discuss program achievements, especially when they deviate from the original plan;
Participate in project team meetings as required;
Work with Project Director to organize and facilitate field visits for donors and Mercy Corps staff;
In collaboration with the Project Director, monitor security developments and report to Mercy Corps Senior Management as per the Mercy Corps Kenya security procedures and protocols;
Jointly prepare donor reports with the Project Director and other staff to capture program impact;
Provide direct and ongoing supervision and managerial support to project and partner staff based in Nairobi or Central to ensure effective implementation of program activities;
Oversee the development of program, staff and partner work plans, and ensure regular one-to-one sessions and performance reviews to review progress and resolve any concerns or issues;
Support and facilitate team and partner development, encourage active participation of team members and support positive relationships between members;
Identify training needs and opportunities for project staff to ensure that they have adequate resources to complete program objectives, and to enable learning and growth;
Ensure that project staff have the necessary facilities and office equipment for the smooth functioning of the program;
Maintain close cooperation with the Finance and Administration departments and other staff to ensure that the program is in full compliance with all the established operational, administrative and financial procedures;
Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission;
Other duties as assigned.
Organizational Learning: As part of Mercy Corps’ agency-wide Organizational Learning Initiative, all team members are responsible for spending 5% of their work time in formal and/or non-formal professional learning that benefit Mercy Corps as well as themselves.
Accountability: Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Supervisory Responsibility: All Project Officers in Nairobi and Central; possible oversight of partner activities.
Accountability
Reports Directly To: Project Director
Works Directly With: Project team (in all locations), coast based team, l implementing partners, Government, IEBC, security sector, HR, operations, and Finance teams.
Knowledge and Experience:
Bachelor’s degree in conflict management/peace building, social sciences or other relevant field. A Master’s degree is preferred;
Minimum of five years’ relevant professional experience managing conflict management or other peace building or capacity building related projects preferably within NGOs;
Demonstrated experience working on past Kenyan election violence prevention programs and with electoral processes and stakeholders is a preferred;
Experience in managing teams and facilitating planning and program development processes;
Experience in both community level programming and government focused capacity building;
Experience working in conflict environments is required;
Excellent verbal communication, negotiating, organization and prioritization skills;
Excellent quantitative skills and financial management knowledge is preferred;
Leadership skills, and proven experience in developing effective teams;
Strong organizational and managerial skills;
Demonstrated problem solving skills;
Demonstrated experience in coaching, conducting workshops and community meeting facilitation;
Excellent written communication skills with demonstrated ability to develop and write quarterly reports independently;
Experience in building and maintaining strong/productive relations with implementing and strategic partner agencies is preferred. This includes coordinating with government authorities and counterparts;
Excellent computer skills, including all Microsoft applications;
Demonstrated skills to successfully communicate and initiate and maintain positive relationships with beneficiary’s community.
Success Factors:
Demonstrated cultural sensitivity and appropriate flexibility;
Ability to effectively communicate with Mercy Corps target populations and partners;
Demonstrated attention to detail, ability to meet deadlines, and work independently and cooperatively with team members;
Willingness to travel frequently to remote locations;
Ability to quickly learn and implement new information/concepts
Must be able and willing to be impartial during the election period.
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Regional M&E Coordinator SPARK M & E Coordinator (Kenyan Nationals only)
Regional M&E Coordinator Job Responsibilities
Generic Responsibilities
Adherence to NRC policies, guidance and procedures
Support and contribute to the development and implementation of M&E systems, including M&E SOPs, guidance and tools within the region
Participate and advise on programme design and proposal discussions, including theory of change development, log frame design and budgeting for M&E
Support programme staff in planning for and executing M&E best practises, including data collection methodology & tools, data management, analysis and usage
Support the implementation, dissemination and use of evaluations, reviews, assessments and monitoring data in programme development, adjustment or review
Contribute to organisational learning through supporting specific analysis, lessons learned and reports in the region
Capacity building and training of M&E and programme staff on M&E technical and conceptual areas
Advise and support M&E and programme staff (regional & country office) in executing M&E plans and utilizing systems
Contribute to the design of M&E staffing structure and resourcing, including collaboration with programme staff to identify and plan for M&E needs
Liaise with and advise country office, regional and head office M&E Staff.
Specific Responsibilities
Support the roll out and implementation of NRC M&E frameworks, plans and standardization of data collection methods, tools, templates and guidelines; regionally and at country office levels
In collaboration with regional programme and core competency advisors, support deployment and use of M&E guidance and tools for primary programming sectors in the region
Work with countries and support in monitoring of project activities, ensuring that activities are carried out as planned or adapted to changed circumstances
Support countries in the region with tools and appropriate methodologies for assessments of beneficiary needs, so that results are actionable and easily communicated
Support the evaluation of projects including mid-term, final or impact project evaluations, ensuring that activities are effectively and responsively addressing beneficiary needs
Provide hands-on technical assistance to country offices in the region by contributing technical inputs to or reviewing M&E components of project proposals
Contribute actively to an M&E learning community within NRC, support efforts to enhance M&E systems and standards across the organization
Coordinate with M&E staff at HQ, other regions and peer organization in developing best practices, facilitate lessons learned and coordination
Consolidate output and outcome data from programme reports to inform NRC reporting. Map capacity building needs in the region and support training of programme and M+E support staff on M+E technical and conceptual areas
Support M&E and programme staff in implementation of mobile data collection system and other initiatives within the region.
Qualifications for the Regional M&E Coordinator Job
University degree preferably in statistics, operations research, quantitative analysis, public policy, economics, or other social science fields, with advanced training in rigorous empirical research and evaluation methodologies
Experienced professional with a minimum of 8 years working at a senior level of M&E design and implementation.
Experience required in contemporary qualitative, quantitative, and mixed method evaluations involving major international donor programs
Thorough familiarity with principles and current approaches to M&E using both quantitative and qualitative methods
Demonstrated significant experience in monitoring and evaluation for large and complex programs, providing specific, sound, and rigorous M&E technical assistance
Extensive experience in developing baseline research, logic models, data collection and analysis, mid-term evaluation, and outcome evaluation
Understanding of donor expectations and trends in M&E
Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring, and other formal and non-formal methods
Solid experience of work with windows based computer software, SSP, GIS, excellent at excel and use of Digital
Data Gathering (DDG) technology
Experience in conducting M&E activities in highly insecure context and for programme using community based approach (including data collection, statistical analysis, qualitative research, outcome monitoring and dissemination of results)
Experience in designing survey and research tools, organizing and delivering training workshops, managing community mobilization and advocacy activities for local non-governmental organizations
Ability to work closely with field based national staff and experience in various staff training
Documented results related to the position’s responsibilities
Fluency in English, both written and verbal
Education level College / University, Bachelor’s degree
Personal qualities
Planning and delivering results
Coping with change
Working with people
Handling insecure environments
Language English
We offer
Duty station: Nairobi Contract period: 12 Months with possibility of extension Salary/benefits: According to NRC’s general directions, The candidate will observe NRC’s code of conduct and working hours for the NRC Office in Nairobi.
Miscellaneous info Travel: Some travelling must be expected
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Manager, Shared Learning and Performance Manager, Conservation Strategy and Innovation
Main responsibilities:
Manage shared learning and knowledge development approaches within and among Practices to improve the performance of the WWF Network in delivering results that contribute to the Global Goals
Develop and facilitate a continuous process of shared learning within and among Practices in order to refine strategies and improve organizational performance.
Develop and facilitate ways in which Practices can use qualitative and quantitative measures/metrics to assess and refine their strategies on an ongoing basis
Act as bridge between the Practices and the Integrated Performance Unit in ensuring that the right indicators are identified and measured to judge progress and success.
Support Practices in developing and producing consistent reports to NET and the WWF Network that are meaningful, yet not burdensome for core teams
Assess, develop and recommend approaches and tools to use in knowledge management and learning to accelerate the uptake of Practice priorities, approaches and key lessons by WWF Offices
Develops cooperation with other partner organizations with common interests in learning and knowledge management towards the Global Goals, driving efficiency and avoiding duplication
Support and Co-ordinate Practice core team knowledge management staff to ensure effective working together, efficiency of action, and shared learning at Network level
Supports the assessments of results and overall impact of the Global Conservation Programme (carried-out by the Integrated Performance Unit), ensuring that an integrated approach across Practices is used
Required Qualifications, Skills and Competencies
An university degree in a subject relevant to WWF or to education, learning and knowledge management
At least 7 years’ experience in education, learning and knowledge management in an international setting
Familiarity with working in an NGO and/or Network organization, preferably with experience of conservation, environment or development issues.
Experience of working with knowledge management and sharing platforms and tools
Experience of working in an international and/or inter-cultural environment
Analytical thinker, with strong organizational skills and ability to prioritize
Strong communications skills;
Strong interpersonal skills, a networker who is good at building individual and team relationships
Ability to work in virtual teams and workspaces
Computer literate (including IT systems and tools for learning and knowledge management),
Reliable, flexible and with a problem solving attitude
Fluent in English, with excellent writing skills; other languages an advantage;
Adheres to WWF’s values, which are: Knowledgeable, Optimistic, Determined and Engaging.
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Knowledge Product Designer
Duties and ResponsibilitiesThe International Consultant will be home-based, and work in close collaboration with the JS staff members and consultants.Design Of The Second Version Of The Compendium On Good And Innovative Practices With The Following Output
The expected outputs and deliverables are outlined in the below table:
Design of an online component/web-based interface of the Compendium
Design of the Resilience Toolkit
CompetenciesCorporate Competencies
Demonstrates integrity by modelling the UN’s values and ethical standards;
Promotes the vision, mission, and strategic goals of the United Nations;
Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability;
Treats all people fairly without favouritism.
Functional Competencies
Strong practical background in graphic design, including the knowledge of design software;
Show a clear and mature style of design with an understanding to implement in an official UN setting;
Proven experience of graphic production from start to published/printed product with knowledge of printing processes and colour management;
Good understanding of new and evolving technologies;
Knowledge of standard software packages;
Working experience in a development or humanitarian environment is required;
Ability to work independently and with limited guidance;
Capable of working in a high pressure work environment with frequent urgent deadlines;
Ability to handle confidential and politically sensitive issues in a responsible and mature manner;
High level logical and methodical organizational skills.
Management And Leadership
Focuses on impact and result for the client;
Interacts effectively with all levels of the organization;
Consistently approaches work with energy and a positive, constructive attitude;
Builds strong relationships with clients and external actors;
Demonstrates exceptional ability to remain calm, in control and good humoured even under pressure and tight deadlines;
Demonstrates openness to change;
Responds positively to critical feedback and differing points of view.
Required Skills And ExperienceMaster’s Degree in one of the following fields:
Graphic Design;
Media and communication;
Fine Arts;
A related field.
Professional Experience
More than 10 years of continued professional experience in working with communication media, and specific experience in Graphic Design, in countries in transition;
Previous professional experience in the region and/or with UN;
Proven experience in designing layouts for knowledge product in the development and/or humanitarian field.
An understanding of early resilience, recovery, governance and conflict prevention work, including programmatic synergies between them;
Knowledge and practical experience of implementing innovation initiatives in crisis contexts, with international/UN agencies or government institutions.
Language Skills
Fluency in English, Arabic an asset;
Knowledge of another UN language is an asset.
Un ExperiencePrevious experience with UN is a strong asset.DOCUMENTS TO BE INCLUDED WHEN SUBMITTING THE PROPOSALSInterested individual consultants must submit the following documents/information to demonstrate their qualifications. Candidates that fail to submit the required information will not be considered.
Duly accomplished Letter of Confirmation of Interest and Availability using the template provided by UNDP;
Personal CV or P11, indicating all past experience from similar projects, as well as the contact details (email and telephone number) of the Candidate and at least three (3) professional references;
Brief description of why you consider yourself as the most suitable for the assignment.
Financial Proposal that indicates the all-inclusive fixed total contract price, supported by a breakdown of costs, as per the table given in section D. template provided.All necessary information including: Complete Procurement Notice, The Selection Criteria, and Annexes are found on the following link under Procurement http://procurement-notices.undp.org/Interested candidate should apply to Proc.contract.rscjo@undp.org : not later than 19th of November 2016 submitting the above listed documents.FINANCIAL PROPOSAL
Interested candidates should provide a lump sum for the delivery of the requested services with detailed breakdown (consultancy fees, travel, living allowances, etc. if requested).EVALUATIONIndividual Consultants Will Be Evaluated Based On The Following MethodologiesStep I: Screening and desk review:Individual consultants will be evaluated based on the following methodology.Applications Will Be First Screened And Only Candidates Meeting The Following Minimum Criteria Will Progress To The Pool For Shortlisting
Master’s Degree in Graphic Design; Media and communication; Fine Arts; or a related field;
Fluency in English;
Mandatory submission of CV or UNDP Personal History form (P11);
Brief description of why he/she considers him/herself as the most suitable for the assignment;
Competences and qualifications based on the UNDP P11 form submitted by each candidate.
Shortlisted Candidates will be then assessed and scored against the following evaluation criteria.Evaluation Of Candidates (max 100 Points)
Master’s Degree in a related field; – 10%
More than 10 years of continued professional experience in working with communication media, and specific experience in Graphic Design, in countries in transition; – 20%
Previous professional experience in the region and/or with UN – 10%
Proven experience in designing layouts for knowledge product in the development and/or humanitarian field. – 20%
An understanding of early resilience, recovery, governance and conflict prevention work, including programmatic synergies between them; – 20%
Knowledge and practical experience of implementing innovation initiatives in crisis contexts, with international/UN agencies or government institutions. – 20%
Step II: Final evaluationThe Final Evaluation Will Combine The Scores Of The Desk Review And The Financial Proposal With The Following Weights Assigned To Each
Shortlisting: 70%;
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Project Director
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; other duties may be assigned:
Provide general oversight of the program, including program management, strategic vision, budget management, fiscal integrity, quality and timing of deliverables, and coordination with partners.
Design and lead technical activities, including media assessments, training and mentoring.
Supervise a team of local staff that includes journalism trainers, program officers, M&E specialist and accountant.
Supervise the implementation of sub grants and act as the technical point of contact for sub grantees.
Manage Internews staff and consultants that provide technical assistance to local media and CSO partners.
Channel timely communication to the funder.
Communicate challenges facing the project, and articulate the project’s successes in meeting those challenges.
Responsible for the quality, cost, and timeliness of performance of all work performed under the funding contract.
Responsible for the Monitoring and Evaluation of the Project.
Prepare monthly and quarterly programmatic reports.
Strategize new directions for Internews to help independent youth led media.
Fundraise for project continuation.
Develop and maintain a thorough knowledge of local media in-country.
Develop and maintain contact with local stakeholders.
Understanding of and demonstrated commitment to upholding Internews’ Core Values.
QUALIFICATIONS
7 years of professional experience as a media professional or media development expert; OR Relevant professional experience managing capacity building and youth projects in Kenya.
Substantial experience working as a Project Manager.
USAID or USG experience is preferred.
A successful track record in supervising, designing, managing, and implementing technical assistance for donor-funded media projects and proven ability to develop and monitor work plans, training plans, and procurement plans.
Demonstrated ability to manage a national staff and an international team of consultants.
Strong interpersonal skills, necessary to maintain good relations with relevant stakeholders.
Strong writing skills.
Fluency in English required, Kiswahili a plus.
Benefits Information:
This position is being offered and hired by Internews Network. Benefits will be consistent with Internews Network’s offerings and will be reviewed during the hiring process. Additional information can be found on ourAbout Working for Internews page. -
Portfolio Manager
OverviewSamasource Impact Sourcing Delivery Center -SamaDC, is seeking a seasoned BPO leader to oversee the day to day business operations of the center. The Portfolio Manager represents customer needs and goals within the organization to ensure quality of delivery by meeting client SLAs. The Portfolio Manager will oversee projects and business relationships with assigned accounts.Job DescriptionReporting to the Head of Service Delivery, the Portfolio Manager will be responsible for:
Supervising and coordinating the work efforts of the Samasource contact center team by leading, motivating and driving performance.
Ensuring that the allocated work is done professionally as per the required standards and targets defined and desired by Samasource.
Working closely with the Training and Quality Departments to achieve the desired results with the goal of achieving the right standards in performance appraisals. ResponsibilitiesResponsibilities will include but not be limited to:
Oversee a portfolio of projects by recruiting and managing the team and overseeing the account management and team leaders Managing Account Managers and recruiting a high-caliber team;
Driving monthly performance of productivity, quality and impact goals by ensuring that appropriate KPIs are set, monitored real-time and attained.
Preparing and monitoring work plans and task schedules by incorporating sales pipeline into planning, and developing and executing capacity schedules.
Preparing SamaDC performance reports by ensuring timely collection and analysis of data and trends.
Executing continuous improvement program by identifying and resolving problems; initiating corrective operational actions; preparing and executing action plans; completing system audits and analyses; managing system and process improvements.
Coaching and developing team members through regular monitoring and feedback.
Maintaining operational and technical knowledge by tracking emerging trends in data center operations management.
Achieving customer service level agreements (SLAs) through operational excellence and KPI management management.
Initiating ISO standards, as necessary, and ensuring ongoing compliance.
Project Management
Manage and deliver project work and reliable information in accordance with agreed plans and schedules.
Ensure that all monthly revenue targets are attained and surpassed with timely and high quality project execution.
Manage new project launches in collaboration with the Sales, Delivery and SamaDC management teams.
Provide internal and external stakeholders with transparent and attentive project management support covering production and quality management.
Manage, organize and coordinate the day to day work of the account management and production staff of the different accounts within the Centre to deliver the highest standards of service to clients.
Lead and manage the account management and production staff, ensuring that they are well trained, and motivated to meet the objectives and priorities of the Centre.
Qualifications Required
A Bachelor’s degree in Business Operations or related discipline or equivalent work experience
Advanced Excel skills, ability to work with lookups and pivot tables.
Proficiency in Microsoft Word, Outlook, PowerPoint
Experience
A minimum of three years of experience at BPO operations management level
2 years account management/client services experience will be an added advantage
Demonstrated ability to collaborate across an enterprise toward mutual success
Capability and flexibility to meet demands and change drivers
Significant experience in professional client relationship management
Experience in BPO management, including operational planning and execution, process design, systems and capacity planning.
Ability to work across groups managing individuals both directly and indirectly to achieve a common goal.
A good understanding of start-up and change management.
Strong communication and facilitation skills.
Proven ability to understand, interpret and identify opportunities from business financials and impact metrics.
A keen attention to detail and budgetary restraints
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Monitoring and Evaluation Officer Regional County Coordinator Technical Advisor – Pediatrics
Job Summary
Reporting to the Project Manager- CIFF ACT Adolescent Project the M&E Officer will support data quality improvement in the supported counties. The M&E officer will also Support continuous quality improvement, data quality assessments, technical assistance and capacity building to EGPAF Project’s technical staff and health care workers at the County, sub-county and facility level in support of strategic information activities. S/he will provide oversight to M&E and data management components within the EGPAF Projects and at the facility level
Key Responsibilities
Assist the SIA to ensure regular, complete, accurate, timely and quality monitoring reports from health facilities on all required indicators
Work closely with the EGPAF Project’s SIA or his/her designate and project technical team to manage all data entry related activities
Work with the Facility staff and County and Sub County Health Records and Information Officers to ensure timely data collection, collation and reporting into the DHIS
Provide timely feedback to the County, Sub-county and facilities for decision making
Oversee joint DQA with the County and Sub-County HRIOs at supported facilities
Conduct targeted mentorship and supportive supervision on documentation and reporting at supported facilities
Support EMR implementation within EGPAF facilities
Support monthly sub-county data review meetings for supported facilities
Represent the EGPAF at County Stakeholder and Technical Working Group meetings
Upload data into various databases including DATIM, DHIS, KePMS, EKMS and GLASER as needed.
Develop and maintain up-to-date National and County dashboards for performance monitoring
Support roll-out of revised National Health Management Information System (HMIS) tools for collection of age and gender disaggregated data for adolescents
Conduct quarterly data quality assurance (DQA) and HCW mentorship, across the documentation, data collection, and reporting continuum in the supported facilities in Homabay County
Required Qualifications
Bachelors/Diploma in Biostatics, Health Information Management Systems or Health Records and Information from a recognized University
Minimum of 3 years’ experience on monitoring and evaluation and data management for a HIV program
Familiar with NASCOP tools and PEPFAR reporting systems
Proficiency in computer packages for generating and analysing reports.
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