Job Field: Sector in NGO/Non-Profit  , Project Management

  • Programme Manager

    Programme Manager

    Job Description
    The Business Development Manager will work to identify donor opportunities, facilitate donor engagement, assist in the development of fundraising strategies, and coordinate proposal development for large and strategic funding opportunities.
    Recognizing that many conversations with donors involve a review or update around current grants as well as discussions about new opportunities, the Business Development Manager will also be expected to keep closely informed about the progress of all major institutional grants and able to speak to results in key reporting documents.
    The Business Development Manager will be located in Nairobi. The role has an external orientation, but works closely with the Awards department for interaction with other members of Save the Children International who provide programme funding
    Contract Duration: 1 year
    Requirements

    Master degree in an area of social development or equivalent.
    Recommended a minimum of five years management in a both emergency and development contexts, preferably with solid experience in more than one of the Save the Children International priority sectors: education, protection, rights governance, HIV/AIDs, health and nutrition, and emergencies
    Excellent writing/editing skills, budget development skills and presentation/communication skills.
    Experience in presenting project information to donors and partners.
    Experience in leading development of large-scale or strategic proposals, including the development of project budgets greater than $1 million.
    Experience of working with financial and other data systems to produce budgets, analyze data and track trends.
    Ability to coach or mentor senior staff in proposal development or funding strategies
    Highly developed interpersonal and communication skills including influencing, negotiation and coaching
    Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures.
    Strong results orientation, with the ability to challenge existing mindsets.
    Experience of solving complex issues through analysis, definition of a clear way forward and ensuring buy in.
    Ability to present complex information in a succinct and compelling manner.
    Ability and willingness to dramatically change work practices and hours, and work with incoming surge teams, in the event of emergencies
    Fluency in English, both verbal and written, required.
    Commitment to Save the Children International values.

  • Project Coordinator 

Regional Coordinator

    Project Coordinator Regional Coordinator

    Job Purpose: The Project officer will be in charge of overseeing the planning, implementation, Control and Evaluation of the project.
    Job Responsibilities

    Define the scope of the project in collaboration with senior management
    Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project.
    Develop a schedule for project completion that effectively allocates the resources to the activities
    Review the project schedule with senior management and all other staff that will be affected by the project activities; revise the schedule as required
    Determine the objectives and measures upon which the project will be evaluated at its completion
    In consultation with the HR manager, assist in selection of staff with appropriate skills for the project activities
    Manage project centers in liaison with the training manager according to the established policies and practices of the organization.
    Develop forms and records to document project activities
    Set up files to ensure that all project information is appropriately documented and secured
    Update the Training Manager on the progress of the project deliverables.
    Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards
    Write reports on the project for management and for funders
    Track project deliverables using appropriate tools within budget and at the required level of quality.
    Assist in evaluating the outcomes of the project as established during the planning phase.
    Any other duty assigned.

    Education and Experience

    Master’s degree in Project management
    Over 4 (four) years lead role experience in project management.

    Knowledge, Skills and Abilities

    Knowledge of project management
    Management and Leadership Skills
    Analytical Skills
    Organizational skills including attention to details and multi-tasking skills.

    Personal Attributes

    Trustworthiness
    Integrity and professionalism
    Time management skills
    Problem solving and negotiation skills
    Decision making and leadership skills

    go to method of application »

  • Program Officer

    Program Officer

    Reporting to the Team Lead – Health Workforce Training, the Program Officer will provide programmatic and logistical support to the National and County HRH interventions.
    Responsibilities

    Maintain and update calendar of project activities including travel and visiting schedules, staff and other meetings and remind the team of upcoming events.
    Provide logistical support to all project activities including, availability equipment and materials for presentations.
    Support Mechanism’s County HRH/HRD Manager in the implementation of county cluster interventions
    Support the counties to adopt and implement HRM policies and guidelines.
    Assist in the coordination and planning of inter county Human Resources for Health Inter-Agency Coordination Committees.
    In liaison with Mechanism’s County HRH/HRD Manager support strengthening of the HRH Units in human resource management and, development
    Prepare and/or edit drafts of routine office correspondence, reports, contracts, and terms of referenœ for contractors and respond to enquiries on a timely basis.
    Develop County profiles including list of County leadership contacts and update regularly.
    Establish and maintain a filing system for the program portfolio.
    Liaise with the procurement, logistics and finance teams on requisitioning for services in line with approved budgets in collaboration with the supervisor.
    Conduct activity budget monitoring to ensure effective utilization of financial resources in consultation with the supervisor.
    Follow up and submit project progress reports as appropriate.

    Education & Experience Requirements

    Bachelor’s degree in Human Resources Management, Social sciences or equivalent relevant field of study.
    At least 4 years working experience in a similar environment.
    Proficiency in Microsoft office (Outlook, Word, Excel, and Power point).
    Ability to handle multiple tasks simultaneously with prioritization paying attention to detail, quality and deadlines
    Demonstrated competence in working with stakeholders.
    Strong verbal and written communication skills.
    Good interpersonal and analytical skills.
    Experience in a USAID funded Project is an added advantage.

  • Regional Program Officer (RPO) for Africa.

    Regional Program Officer (RPO) for Africa.

    ALM seeks to employ a Regional Program Officer (RPO) who will help ALM realize the vision of a world without leprosy by ensuring a portfolio of projects in the Africa Region are implemented and reported on with excellence. This includes understanding, communicating and implementing monitoring and evaluation best practices, donor requirements and organizational policies in the implementation of projects to ALM staff and partners. This position reports to the Regional Director for Africa.
    Specific Responsibilities

    Ensure a portfolio of projects in the region are managed and reported on with excellence
    Coordinate rapid start-up of awarded grants with implementing partners to ensure timely implementation
    Ensure effective, transparent use of resources in compliance with ALM and donor policies and procedures
    Work with the program team to develop or support use of tools as necessary to build organizational and partner capacity in implementation (e.g. budgeting, work plans, cash flow projections, procurement plans, compliance checklists, etc.).
    Compliance with donor regulations and best practices in the field.
    Coordinate and manage project reporting and compliance timelines through the lifecycle of the project and facilitate documentation and dissemination of project learnings.
    Support submission of high quality reports within ALM and to ALM partners, including other NGOs, the UN, and government agencies
    Strengthen the operational research aspect of program implementation in Africa projects.
    Strengthen the M&E framework, systems and capacity for measuring progress and evidencing its impact at multiple levels in line with the strategies of the organization and project
    Monitor and evaluate the effectiveness of both projects and systems to ensure greater transparency and accountability of ALM’s work
    Lead M&E capacity development initiatives (including needs assessment, module development, training facilitation, etc.) for staff and partners on participatory monitoring and evaluation, reporting and accountability
    Support the program team and implementing partners in designing effective projects with clear log frames, strategic project outcomes and appropriately linked and cost-effective activities
    Assist in the development of effective tools and systems enabling the efficient collection, analysis and dissemination of project data
    Ensure relevant program data is shared with other NTD actors and reporting bodies, and that relevant data from external bodies is shared with ALM staff
    Research and learn best practices in monitoring and evaluation and the administration of grants and assist in improving organizational capacity through information sharing and training

    Qualifications required.

    Master’s degree in public health, international development, monitoring and evaluation, Project Management or a related field.
    A committed Christian.
    Technical expertise in leprosy and other NTD’s, community development, community engagement and inclusive development.
    5 or more years relevant professional experience in international development (project implementation, management or new business development in a developing country)
    Significant experience in theories of change, logical frameworks and other project design concepts
    Advanced communication and report writing skills
    Ability to travel internationally, up to 40% of total working days per year
    Proficient in the use of Microsoft Office products, especially Excel and Outlook.
    Basic accounting and financial reporting experience and skills.
    Ability and willingness to share the Christian faith through word and deed.
    Proficiency in design and implementation of project information databases, DHIS2 or similar software
    Ability to speak and write French will be an added advantage.

  • Project Officer

    Project Officer

    ANPPCAN Regional Office is looking for a Project Officer to be part of its Anti-Child Trafficking Project activities in Kenya.
    Duties and Responsibilities

    Undertake project activities in Busia and Nairobi Counties according to the project objectives.
    Participate in the planning and development of work plans with the project team.
    Work closely with the Project Coordinator to ensure effective implementation and realization of the project outputs.
    Produce timely reports to the Coordinator of the project including the financial report.
    Organize field activities related to the project activities.
    Participate in the project activities and meetings.
    Review project activities and share with the project Coordinator
    Ensure that the activities are aligned to the time lines of the project as well as reporting to the donor
    Identify other issues affecting children as you implement the activities in the targeted areas.
    Undertake any other duties as may be assigned.

    Requirements

    Be a graduate of Social Sciences especially Social Work from a recognized University
    Project management and implementation with experience of not less than 3 years
    Ability to work in a team
    Excellent verbal and written communication skills in English
    Self-driven with capacity to mobilize and motivate groups
    Experience of working in the children sector and collaborating with other key stakeholders
    Computer literate with proven knowledge on use of several packages e.g. MS Word, Excel, Power Point, etc.
    Post graduate studies will be an added advantage

    Position is available immediately.

  • Project Officer – CSEC Coast

    Project Officer – CSEC Coast

    Terre des Hommes Netherlands (TdH-NL) is an international NGO committed to stopping child exploitation. In East Africa, Terre des Hommes Netherlands works in Kenya, Uganda, Tanzania and Ethiopia. We support child victims of exploitation with education, psychosocial support, legal assistance, shelter, job opportunities and medical care; while at the same time targeting highly vulnerable children, who are at risk of being exploited, in our prevention activities. We launch public and media campaigns to create awareness on our focus issues and carry out local research into the extent and nature of abuse and exploitation of children.
    Position in the Organisation
    The Project Officer – CSEC Coast works under the Kenya Country Office. The position is based in Kilifi County and receives hierarchical leadership from the Programme Officer (PO) to whom he/she reports who is based in the TdH-NL Kenya Country Office in Nairobi. He/she acts as the point person for the coordination, communication, monitoring, reporting and liaison with partners Trace Kenya and Kesho Kenya in the implementation of TdH-NL’s Commercial Sexual Exploitation of Children (CSEC) Project; and other development and humanitarian actors as well as authorities in consultation with the Line Manager.
    Main Duties and Responsibilities
    Support implementation of the CSEC Project in the Coast

    Liaise with the implementing partners to ensure timely, efficient and effective implementation of the CSEC project.

    Undertake field monitoring visits in collaboration with the implementing partners to the project sites.

    Ensure efficient use of project resources and fulfillment of programme and finance commitments as per the partner contract.

    Monitor the context in Kwale, Kilifi and Mombasa vis a vis the development and humanitarian situation as well as child protection concerns and provide feedback and advice to the PO and others as appropriate for decision making.

    Programme results for the partner and programme portfolio

    Support and monitor the project partner through regular communication and programme visits and ensure that programme and finance commitments as per partner contract are being fulfilled. Liaise with the TdH-NL Finance and Administration Officer regarding budgets and expenditure.

    Ensure that all scheduled partner and project reports such as progress and financial reports are delivered timely and that they are of good quality, according to Terre des Hommes Netherlands’ standards, analyse the received information and compile the necessary reports.

    Support the Regional Marketing and Communication Officer at the TdH-NL Regional Office with information and materials for marketing and communication, e.g. news items (case stories, articles) and photos.

    Inform relevant persons/organisations/institutions on support given to project partners, project activities and expected results. Maintain the database and regularly update project documentation/ files for reference by all concerned.

    Capacity building of partners

    Apply Terre des Hommes Netherlands’ tools in organisational assessment, M&E and capacity building.

    Together with the project partners identify areas for further improvement on management and/ or programme quality and define frameworks, procedures and indicators oriented towards improved organisational and project management by the partners.

    Guide project partners and give direction so that partners improve on quality of work, efficiency, effectiveness of the desired outputs and sustainability of results.

    Safeguard project quality by maintaining an overview of supported projects and evaluating the quality of work and results. Ensure that project partners follow the terms and conditions of the signed partner contract; facilitate them to keep track of key factors in project management, implementation and monitoring of results.

    Knowledge, Skills, Experience and Behaviours Necessary to achieve role purpose

    Bachelor’s degree, in development studies, project management, child rights, or relevant fields
    Minimum of three years of experience in a similar position
    Experience with Child Rights based programming is an advantage
    Experience with Lobby & Advocacy
    Proven experience in capacity building of Civil Society Organisations
    Knowledge of and experience in project cycle management, including the use of Theory of Change and other planning tools
    Experience with financial management
    Strong interpersonal communication skills – excellent writing and oral skills in English
    Planning, organising & cooperation, performance oriented
    High degree of taking initiative and working independently

    Competence profile
    Showing initiative
    Showing the initiative to take action and get the job done before that is asked of you.
    Level 2: Handles extra duties on own initiative outside own job description, identifies problem areas in task execution and makes improvement proposals.
    Planning & Organising
    The effective alignment of activities, time and resources to achieve objectives.
    Level 1: Plans and organises own work in a logical way.
    Performance orientation
    Focused on goal setting and active achievement of results.
    Level 1: Works in a goal-oriented manner and within a framework aimed at achieving results.
    Cooperation
    Can contribute to a collective result, even when there is no personal benefit at stake.
    Level 2: Works together at own initiative to make a contribution to the achievement of shared
    objectives.

  • Programme Manager – Renewable Energy

    Programme Manager – Renewable Energy

    Position Summary: The Programme Manager, Kenya, will lead the project entitled “Empowering Rural Communities and Households in Kenya with Renewable Energy,” in close coordination with the Rainforest Alliance’s partners in the project: the Kenya Tea Development Agency (KTDA) and Living Earth/Enso Impact Kenya.
    The project, which maintains a field office in Thika, promotes the use of biomass briquettes in tea factories, as well as alternative and efficient biomass fuels and cookstoves across a section of the tea growing landscape. It also supports the distribution of energy access products such as solar lanterns through community-run energy enterprises.
    The Programme Manager will ensure the project is successfully implemented on time and on budget. Further s/he will be responsible for managing partnerships, sub-grants and/or consulting agreements and lead meetings with key stakeholders on a package of strategic projects to be further defined and developed.
    S/he will also take initiatives to develop external relations with donors, government agencies, and civil society organizations to build the Rainforest Alliance’s work in Kenya and the East Africa region. The position is initially for a fixed term to June 2021 and is renewable by mutual consent.
    Department: Landscapes & Livelihoods
    Job Type: Staff Position
    Commitment: Full-time, initially until June 2021
    Reports to: Regional head, East Africa
    Responsibilities:

    Lead the successful implementation of the “Empowering Rural Communities and Households in Kenya with Renewable Energy” project by meticulously planning and overseeing all project phases and stewarding positive and productive working relationships with key project partners and stakeholders;
    Lead the relationships with KTDA and the biomass briquette processing facilities, manage agreements and policies related to biomass sourcing, and provide technical support to the efficient use of briquette in tea factories, in collaboration with the KTDA and Living Earth;
    Ensure adequate support to Living Earth on the setting up and smooth operation of household energy enterprises and last mile entrepreneurs, including providing technical and business training support as needed;
    Oversee the development of training modules and materials on the correct use of biomass in factories and in domestic cookstoves, in collaboration with the Rainforest Alliance training manager; and secure support from other Rainforest Alliance technical specialists as required;
    Maintain timely project management procedures: arrange and facilitate quarterly project steering committee meetings with key stakeholders and complete narrative and financial project reports on a quarterly basis; monitor project results and provide quality control on relevant data generated under the project, in collaboration with the Rainforest Alliance’s Monitoring and Evaluation team;
    Represent the Rainforest Alliance and make presentations at conferences and networking events;
    Support the heads of the Africa region and east Africa sub-region in exploring and developing further projects to scale-up the Rainforest Alliance’s work in Kenya;
    Generate stories and case studies from the field for use in project reporting, Rainforest Alliance communication and fundraising, including material for at least one blog every quarter; and
    Liaise with the Rainforest Alliance’s Communications team for all communication activities related to the donor’s information needs and campaigns.

    Supervisory Responsibilities
    This position will oversee the Project Associate.
    It carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include: interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
    Qualifications:

    Master’s degree in Energy and/or Climate Studies, Renewable Energy, Development Studies, Environmental and Natural Resource Management or related fields.
    7-10 years of relevant field experience, with demonstrable skills in project development, operations, financing, project planning and tracking, troubleshooting, budget management, team leadership, and report-writing;
    A minimum of four years’ work experience in the energy access and/or energy efficiency sector; experience in energy efficiency in the industrial/manufacturing sector will be an added advantage;
    Knowledge of energy efficient cooking and/or solar lighting technology, its main market players, and related distribution models;
    Good understanding of value chains and issues in promoting environmentally sustainability practices in business operations;
    Proficient in Microsoft Excel, Word, Outlook, and PowerPoint;
    Excellent writing, editing, and verbal communication skills;
    Written and verbal proficiency in English;
    Excellent interpersonal skills, with ability to interact culturally, linguistically, and diplomatically with diverse internal and external audiences;
    Initiative, self-motivated, resourceful, detail-oriented, dependability, strong attention to detail; and
    Full, clean driving license valid for Kenya; and
    Ability to travel up to 30% per year in Kenya and East Africa.

    Salary: Commensurate with experience.

  • Project Manager- Nutrition

    Project Manager- Nutrition

    Purpose of the Position:
    To provide programmatic and technical management in successful implementation of MNCP grant aimed at contributing to improved children wellbeing outcomes within the project area.
    To effectively communicate World Vision’s Christian ethos and demonstrate a quality of spiritual life that serves as an example to others.
    Major Responsibilities:

    Project Management 40%

    Ensure project activities and implemented as per project budget, scope and schedule
    In liaison with project accountant initiate monthly review of project work plans and budgets to ensure project in on track
    In liaison with project accountant ensure project costs are charged and reported in time
    Ensure project implementation is within ±10% every month
    Lead the development of tools to ensure project implementation is on track among them: Detailed Implementation plan, and work plans
    Provide leadership to staff for delivery of results
    Ensure quality, reporting and documentation of the results
    Provide leadership on planning and implementation of the nutrition grant project
    Ensure that nutrition interventions are integrated with other projects in the programme
    Ensure effective integration of gender, child protection, disability, Christian commitment and advocacy into nutrition grant

    Design Monitoring, Reporting and Evaluation 25%

    Lead the development of the design and ensure compliance to WVK, GoK and donor guidelines and standards
    Contextualize/adopt design guidelines and utilize at the Project/ADP level
    Ensure timely mobilization and effective communication with communities and stakeholders during baselines and evaluations
    Ensure integration of sustainability planning in the project design
    ·Ensure timely development and submission of quality reports (weekly to biweekly sitreps, monthly management reports, Semi-annual Annual in line with WV/donor reporting guidelines.
    ·Liaise with National Office Technical Specialists for the technical aspects of the project design
    ·Ensure monthly monitoring of project indicators and facilitate regular reflections on monitoring practice to make improvements
    Ensure monthly updating of project outputs in reporting systems: Horizon, community management of acute malnutrition (CMAM) and Health Information System(DHIS)
    Contribute to evaluation planning, support data collection, analysis and interpretation of nutrition data
    Facilitate dissemination and use assessments and evaluations findings and lead the implementation of recommendations
    Analyze and utilize nutrition data from MOH Health Information and CMAM and Systems take appropriate programming decisions
    Coordinate surveys and assessments conducted within the project area
    In collaboration with project team identify, document and disseminate promising practices on nutrition within the grant
    Convene forums for sharing and learning while involving project stakeholders.
    Support Ministry of Health monitoring and evaluation systems

    Engagement & networking 20%

    Represent WVK in nutrition stakeholder meetings county and sub-county levels key among them county
    In liaison with county health team lead the county nutrition technical forum and county multi-stakeholder forums
    Engaging with county executive, county legislature, ministry of health as sub-county or county level to influence resource allocation nutrition
    Map resource mobilization opportunities at local level and develop concepts and proposals in collaboration with regional and national office teams.
    Ensure close working collaboration with key Government line ministries and other likeminded partners.
    Capacity Building 10%
    Identification and sharing of capacity building gaps among nutrition project staff and partners
    Lead the capacity building initiatives for staff, communities and partners to enable them effectively advocate for and implement project interventions.
    Ensure ongoing coaching and mentoring of project staff and MoH staff to be able perform achieve results.

    Other 5% Any other duties as assigned by the Supervisor

    Qualifications: Education/Knowledge/Technical Skills and Experience
    The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

    Bachelors’ degree in Nutrition or its equivalent.
    Must be registered with the Kenya Nutritionists and Dieticians Institute.
    A minimum of 4 years’ experience in nutrition programming at community level, two of which must be in a supervisory level.
    Good understanding of Ministry of health systems, nutrition programming, standards and guidelines
    Experience working with Ministries of Health structures at county and national levels and networking with other partners
    Must have good oral and written communications and relationship skills
    Ability to take initiatives, team player who is able to work with minimum supervision
    Good computer skills in MS office (Excel, word, PowerPoint), Skype, etc.
    Must be willing to perform other duties as required
    Familiar with current nutrition programming

  • Mate Project Technology Support Analyst

    Mate Project Technology Support Analyst

    The Function
    Marie Stopes International’s Global Information Systems (GIS) function are responsible for the successful management and support of global technical solutions deployed across the organisation. The GIS function plays a critical role in enabling the delivery of family planning and safe abortion services around the world through ensuring well supported systems and data that undepin the delivery of social business strategies to deliver quality, client-centred services. Reporting to the Head of Business Solutions, this role will be working within a project team that spans across GIS and the Technical Services Department (HSD) to successfully deliver MSI’s new mobile technology project MATE (Mobile Technology for Tracking and Engagement) across participating Country Programmes.
    The Role
    This role will lead on the technical aspects of the day to day deployment, support and maintenance of MSI’s mobile technology platform (CommCare) and supporting software incl. mobile device management (MDM) across MSI’s International Country Programmes. Working within a small project team, your responsibilities will be varied and span across technical hardware and software support, end-user assistance and capacity building of in-country team members. You are both organised and a creative solution finder with attention to detail. You have experience working with people from different environments with varied technical abilities and the ability to support across these. You are pro-active member of the team, that can pre-empt, recognise and resolve issues as required. You have the necessary skills to support across IT and Operational in-country teams and excellent communication skills enabling you to resolve even complex issues through remote support.
    This role will be required to remotely support in-country IT teams when but not excluded to configuring the mobile device management (MDM) and mobile data collection (MDC) software on to devices. This will include delivering training and support sessions to in-country staff remotely and/or on location. You will also need to ensure that requests for support are logged and actioned appropriately and in the required time frame. You will pro-actively ensure users are kept informed of action being taken and can follow up as required to ensure issues are resolved.
    Key Responsibilities

    Develop expertise in CommCare MDC platform and complimenting software including MDM tools
    Configure software in accordance with MSI standards
    Support in-country teams to deploy MDM and mobile platform software, including identifying key stakeholders in country programs, developing detailed roll-out plans, and manage ongoing reviews of processes and use
    Remotely and/or on location train in-country teams on the platform and MDM management
    Develop manuals/training materials and and update documentation, as required
    Build and maintain technical relationships with MDM and MDC 3rd party vendors
    Create and maintain software knowledge base to aid support call resolution
    Set up any other software deemed necessary for the implementation
    Ensure MSI’s best practices around security are configured and enforced
    Assist in-country teams in identifying ‘best fit’ hardware
    Support the test team in User Acceptance Testing (UAT) for upgrades and future enhancements
    Respond to requests for support by identifying, registering and categorising incidents
    Responsible for onboarding new users, setting up their profiles and making sure all details are set-up correctly.
    Produce statistics and reports as required
    Contribute to the development of standards, processes and procedures
    Carry out any other duties deemed necessary by the business and project team
    Potential for International travel

    Skills and Experience (essential/ desirable)
    Qualifications

    Degree in MIS, IT or any other numerate discipline
    ITIL Foundation Certification or above (desirable)

    Experience/Knowledge

    Experience in setting up and managing technology in remote areas
    Experience in change management and project management
    Experience in presenting to and persuading diverse audiences, and in delivering training to users
    Experience of distance collaboration with colleagues in other countries
    Experience handling multiple and short duration deployments at the same time
    Experience with MDM technologies and Mobile Application Deployment Management (MADM) for Android devices (desirable)
    Experience with CommCare or similar platform (desirable)
    Experience in managing mobile applications (desirable)

    Skills

    Good communication, logical thinking and decision making
    Excellent problem solving abilities
    Strong teamwork and interpersonal skills and ability to communicate with all management levels
    Hands on approach and the ability to go the extra mile
    Excellent customer service skills
    Ability to meet deadlines and work in a fast-paced environment
    Ability to explain technical concepts to non-experts
    Numerate, articulate and analytical with attention to detail
    Excellent verbal and written communication skills
    Working knowledge of Miradore MDM and Dimagi CommCare application (desirable)
    English speaking (essential)
    French speaking (highly desirable)

    Personal Attributes

    Proactive and practical approach to work, with a ‘can do’ attitude
    Passionate for both service delivery and personal self-development
    Dynamic, creative individual with the ability to show initiative
    Flexible and adaptable, able to thrive in difficult/complex environments
    Committed to keeping up to date with relevant technologies, backed up by recent technical certifications (desirable)
    Able to work without direction to achieve results
    Able to prioritise workload
    Able to communicate effectively with both technical and non-technical colleagues
    Strong time keeping and time management
    Strong team player
    Ability to travel
    Strong commitment to the vision and goals of Marie Stopes International
    Pro Choice