Jobs Kenya

Job Field: Sector in Logistics

  • Logistics Agent Customer Service Agent

    Logistics Agent Customer Service Agent

    Job requirements 

    Schedule orders and deliveries in order of priority. 
    Manage communication between riders and the trading team. 
    Ensure all deliveries have the necessary accompanying source documents relating to trading, delivery and collection. 
    Verify products received against purchase orders such as quantities and models.
    Record serial numbers of all products received for resale or warranty. 
    Reconcile rider payments and forward them to accounts for payment. 
    Manage rider records, agreements and relationships 

    Job qualifications 

    A minimum high school average grade of C+ (plus) or its equivalent. 
    Proficiency in oral AND written English. 
    Must be a proficient computer and internet user. 
    Must be willing to work six days a week. (Monday – Saturday). 
    Experience in related fields will be an added advantage. 

    go to method of application »

    Interested and qualified candidates should forward their CV to: resourcing@shopit.co.ke using the position as subject of email.

    Apply via :

    resourcing@shopit.co.ke

  • Service Delivery Lead, Cargo Handling

    Service Delivery Lead, Cargo Handling

    Main responsibilities

    Plan and deploy resources to ensure that we are collectively successful by producing daily allocations in line with customers and operations requirements.
    Ensure available resources are used to the optimum level (monitor and control overtime payments within targeted budgets)
    Supervise/control and follow up staff attendance and absence.
    Responsible for the disciplinary process of the team
    Create and maintain a progressive, open feedback culture by managing the performance of employees.
    Maintain, monitor and report on agreed key performance indicators (KPI’s) using all available tools and systems.
    Ensure compliance with all SOP’s and policies in order to meet or exceed regulatory standards and deliver the desired customer service experience.
    Maintain and control activities to ensure work safety, health and environmental protection within the area of responsibility.
    Investigate and respond accordingly to any reports of faults, breakdowns or malfunctions of office or facility infrastructure.
    Perform caretaker functions for Swissport Cargo Complex towards ensuring that tenant issues are resolved in a timely manner.

    PROFESSIONAL QUALIFICATION AND EXPERIENCE

    Education: University Degree in a Business or related field
    Professional Qualifications- Training in Cargo Handling, Logistics and Supply chain will be an added advantage.
    Experience: 3 years’ Maintenance of facilities and fixtures
    Excellent communication and interpersonal skills
    Commercial Acumen
    Good Planner, who pays attention to detail and is a team player.

    Application letter and CV ONLY outlining your suitability for this opportunity should be forwarded via email: NBO.Recruitment@swissport.com clearly indicating the position on the subject line.
    The Human Resource Manager
    Swissport Kenya Limited
    P.O. Box 19177, 00501 Nairobi
    Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available and does not discriminate it its employment decision on the basis of any protected category.
    Closing Date: August 30, 2023

    Apply via :

    NBO.Recruitment@swissport.com

  • Head of Export

    Head of Export

    Key Responsibilities

    Overseeing and coordinating day to day operations of the export department
    Having the full P&L responsibility of the department
    Ensuring that the customer service is attending the needs of the clients in a timely manner and advising the client on time and pro-actively on all export documentation requirements 
    Supervise the customer service team to ensure performance targets are met to achieve customer satisfaction
    Interact with clients to ensure customer satisfaction
    Approving supplier and third-party invoices and to ensure these are in line with rates and tariffs
    Managing the relationship with relevant authorities and stakeholders (KPA, KRA, transporters, shipping lines etc.) regarding the companies export activities
    Ensuring the bond usage for the export department is handled properly and in compliance with the authorities, no disruption of the operations and that no penalty has to be paid
    To ensure that all operational systems are updated in time, correctly, and complete
    Liaising with border stations to ensure no delays are occurring and proactively address problems and / or impact of new regulations and procedures.
    Identify training needs for the department and develop a succession plan for exports department together with the Human Resources department
    To review all departmental procedures to ensure that all SOPs are up to date
    Setting of departmental KPIs, and KPIs for all members of staff of the export department
    Preparing monthly departmental reports to management
    Participating in the annual budget process
    Report in a timely manner to the Managing Director all new relevant points in terms of profitability, activity performance 
    Ensure full compliance with the Medlog group policies and procedures 

    Requirements 

    The ideal candidate for this position is a detail-oriented Manager and has strong leading abilities and a quantitative background. In addition to these skills, he/she must also be great communicator to work with, to achieve the goal of increasing productivity of the department.
    It is required, that the candidate has a strong experience in the role, preferably in an international and cooperate environment.  
    10 years of work experience, and a min. of 5 years as a senior manager in a logistics company 
    Bachelor’s degree in business administration, custom logistics or related field
    Fluent in English
    Act in a positive way
    Attention to detail
    Communication skills, team spirit
    Business acumen and hands-on
    Sense of initiative and entrepreneurial spirit
    Adaptability and curiosity
    Drive continuous improvement
    Experience in an international environment and logistics is a plus
    Good knowledge of the usage of an operational software 
    Proficient in the use of MS Office and experience with inventory management software
    Strong analytical skills

    Apply via :

    www.linkedin.com

  • Order Operation Specialist

    Order Operation Specialist

    Job Description Summary

    You will be responsible for leading the execution of orders in East Africa and for activities and processes that help the sales organization achieve business objectives. You will be required to follow on any given order from booking to revenue recognition.

    Job Description
    Responsibilities

    Plan and pro-actively manage the entire process of fulfilling a customer contract from Order Entry to Collection to ensure that customer requirements are met
    Monitor the Customer Plan versus actual to pro-actively reduce Span in the Customer Order Fulfillment grounded on SCOT optimization (Ship Complete on Time)
    Optimize Sales transfers
    Ensure orders validation, compliance and approvals before Order Entry
    Confirms customer requested date and Plan. The Backlog management
    Own and update timely key dates using local operating mechanisms and reports
    Reviews Weekly Business Sales
    Establish and maintain communication with the appropriate individuals throughout the process (OM manager, Install Specialist, Logistics, Installation coordinator, application coordinator, Finance, Commercial team, Operation execution team)
    Set up contract review with Finance/ Regional Manager – Daily follow up of customer credit documentation and inventory
    Follow up on collections issues due to OM
    Give shipping and billing instructions in accordance with contracts terms and condition
    Follow shipment, installation, application via reports
    Inventory management – Order Entry and backlog quality. Implement changes as required for each project followed
    Provide root cause on defect analysis
    Monitor and coordinate daily logistics traffic from warehouses

    Qualifications/Requirements Required Qualifications:

    Business/Logistic degree/or equivalent
    2 to 3 years’ experience in project management or order management
    Fluent English
    Customer Satisfaction Oriented
    Team player Lead
    Committed to deliver
    Solution driven mind set
    Ability to use Systems and work in a matrix environment
    Adaptability and flexibility of using different backlog management tools  depending on the P&L
    Good Understanding of the OM process
    Proficient at understanding how the Order Configuration process works
    Proficient at understanding how the Order Entry and approval processes work through order booking tools and the OM Tools
    Ability to keep contract moving forward
    Good Product knowledge
    Excellent Verbal and written communication •
    Project Management
    Transportation and Customs

    Apply via :

    jobs.gecareers.com

  • Logistics Agent Customer Service Agent

    Logistics Agent Customer Service Agent

    Job requirements 

    Schedule orders and deliveries in order of priority. 
    Manage communication between riders and the trading team. 
    Ensure all deliveries have the necessary accompanying source documents relating to trading, delivery and collection. 
    Verify products received against purchase orders such as quantities and models.
    Record serial numbers of all products received for resale or warranty. 
    Reconcile rider payments and forward them to accounts for payment. 
    Manage rider records, agreements and relationships 

    Job qualifications 

    A minimum high school average grade of C+ (plus) or its equivalent. 
    Proficiency in oral AND written English. 
    Must be a proficient computer and internet user. 
    Must be willing to work six days a week. (Monday – Saturday). 
    Experience in related fields will be an added advantage. 

    go to method of application »

    Interested and qualified candidates should forward their CV to: resourcing@shopit.co.ke using the position as subject of email.

    Apply via :

    resourcing@shopit.co.ke

  • Sales Executive

    Sales Executive

    MICT is a top tier CFS in Mombasa looking to hire passionate and energetic sales executives who will aggressively sale diverse services in the logistics space.

    Role Purpose

    The purpose of the role is to develop and generate new sales leads, drive client retention to secure business using all the available tools and resources exceeding the predefined targets set by Management.

    Your Tasks and Responsibilities;

    Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
    Sells products by establishing contact and developing relationships with prospects; recommending solutions.
    Follow up on all requests/quotes issued to new/potential clients to ensure business is secured.
    Attain the communicated monthly sales turnover.
    Ensure 0% unresolved client queries.
    Actively make client visits and follow up to ensure client satisfaction and secure business.
    Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
    Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
    Prepares reports by collecting, analyzing, and summarizing information and timely submission of the reports as per set timelines.
    Maintains quality service by establishing and enforcing organization standards.
    Maintains professional and technical knowledge by attending educational workshops; establishing personal networks and benchmarking state-of-the-art practices.
    Contributes to team effort by accomplishing related results as needed.

    Qualifications and Education Requirements

    Diploma in Sales and Marketing or related course
    Minimum of 5 years’ experience in Sales/ Business development in a CFS, Freight forwarding, Transport or a Logistics company.
    Proven ability to consistently meet the set sales target.
    Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization
    Experience in delivering client-focused solutions based on customer needs
    Excellent listening, negotiation and presentation skills
    Excellent verbal and written communications skills

    Interested candidates who fully meet the above requirements should send their applications along with a detailed Curriculum Vitae to hr@mict.co.ke on or before Tuesday, 15th August, 2023. Indicate the title of the job on the subject line of the email.Only shortlisted candidates will be contacted

    Apply via :

    hr@mict.co.ke

  • Logistic Assistant Hardware Shop Attendant Data Entry & Document Management Clerk Supply Planner -Manufacturing

    Logistic Assistant Hardware Shop Attendant Data Entry & Document Management Clerk Supply Planner -Manufacturing

    Job Objective:

    The Logistic Assistant Based in Nairobi, Kenya will be supporting Tanzania and Uganda Regions. You will be responsible for receiving and unpacking goods, completing relevant documentation, and dispatching stock in different regions in Uganda and Tanzania.

    The ideal candidate should have Expertise in inter-country Logistic coordination

    Roles & Responsibilities.

    Ordering of agreed import orders (PO creation)
    Imports declarations and tracking of orders until delivery.
    Tracking of clearing & forwarding and reporting. agents/activities.
    Shipment documents tracking and availing for product costing.
    Exemptions/PVoC applications and compliance monitoring.
    In country ordering of locally sourced stock items

    Skills & Experience:

    Bachelors degree, in Purchasing and Supply management, Logistics or Business Administration or related field from an accredited academic institution.
    3 years of relevant professional experience.
    Expertise in inter-country Logistic coordination
    Knowledge of an ERP system will be an added advantage.
    Ability to work with diverse teams as a team player
    Outgoing personality and demonstrated passion for customers

    Competence

    Strong understanding of the supply chain process
    Problem-solving and analytical skills
    Technical knowledge and understanding of integrated software systems
    Strong communication skills to interact with vendors, government agencies and other supply chain team members
    Attention to detail and ability to focus on numbers for long periods
    Sound judgment using available data.

    go to method of application »

    pply directly through Our or email jobs@gaprecruitment.co.ke

    Apply via :

    jobs@gaprecruitment.co.ke

  • Logistics Manager Experienced Recruitment Lead International Launch Expert

    Logistics Manager Experienced Recruitment Lead International Launch Expert

    The Role

    We are looking for a leader to join the team to expand our network of emergency service partners. As the Logistics Manager, your goal is to rapidly expand our emergency partner network geographically and in terms of response capacity and engagement.

    Lead partner acquisition and engagement strategy aligned with the company’s expansion goals and targets in Kenya and beyond.
    Build and lead a high-performing team responsible for acquisition, engagement, and partnership management. Provide guidance, mentorship, and resources to achieve ambitious targets.
    Be hands-on in identifying, evaluating, and negotiating partnerships with providers to expand our network, ensuring we build strong partnerships and have sufficient coverage and capacity to meet growing demand.
    Leverage data analytics to optimize the allocation of partners to areas of high demand and low coverage or to optimize onboarding and engagement.
    Collaborate with other teams to align strategies and timelines for expansion.

    Requirements

    10+ years of relevant work experience, with at least 3 of those years managing high-performing teams.
    Advanced degree in relevant field or, alternatively, a Bachelor’s degree with significant relevant professional experience.
    Proven experience in a highly strategic and analytical role, preferably in rapidly-scaling mobility or logistics start-ups, international assistance companies or other relevant domains.
    Demonstrated experience in logistics and operations, including partner acquisition and managing strategic partnerships.
    Demonstrated experience in building and leading high-performing teams, fostering a collaborative and results-oriented work environment.
    Proficient in data analysis, using insights to drive decision-making and optimize performance.
    Excellent negotiation, communication, and interpersonal skills to build and maintain strong relationships with partners and other stakeholders.
    Ability to thrive in a fast-paced, dynamic environment with a strong sense of urgency and entrepreneurial spirit.

    Benefits

    Mission-driven team & work; a chance to work on the live and action-packed lifesaving platform
    A fun work environment in our Nairobi office
    Unlimited vacation days
    Healthcare coverage for you and your family
    Ambulance cover and Roadside Assistance by rescue.co
    Life insurance
    Free daily lunch in the office
    Laptop

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Logistics Coordinator

    Logistics Coordinator

    Job Purpose and Impact

    The Transportation and Logistics Coordinator will conduct production activities in a manufacturing or field site to optimize resource use, minimize costs and maintain quality standards. In this role, you will contribute to conducting data management, reporting and analysis, shipping, client interaction, business partnership and people, resource, budget and project management.

    Key Accountabilities

    Contribute to development, maintenance and execution of regulatory compliance procedures.
    Solicit, collect and organize documentation and data and enter routine data into one or more systems.
    Plan, manage and review production operations to achieve output and quality objectives. .
    Perform administrative or clerical duties in support of the shipment execution process and complete tasks using industry standard procedures.
    Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff.

    Qualifications
    Minimum Qualifications

    Minimum Diploma in Logistics or related field
    Extensive knowledge in customs clearance, Freight Forwarding and Warehousing
    Minimum four years’ work-related experience in preferably in Tea Export Logistics environment 

    Preferred Qualifications

    East Africa Community Freight Forwarding proficiency certificate (EACFFPC)
    Working knowledge of KRA’s integrated customs management system (ICMS), KPA’s KWATOS, Biller Direct Systems and Kentrade’s single Windows Systems

    Apply via :

    careers.cargill.com