Key Duties and Responsibilities
Ensure product availability and consistency to our clients, avoiding out of stock situations.
Ensure the supply of goods is done consistently and efficiently, trying to optimize on our landing costs.
Liaising with transporters and suppliers to make sure the business relationship the company is having with them is optimal.
Devising ways to optimize inventory control procedures.
Ensure stock safety.
Ensure that health and safety guidelines are followed at all times.
Inspecting the levels of business supplies goods.
Ensuring product stock is adequate for all distribution channels and can cover direct demand from customers.
Manage teams to ensure high level of customer support and stock availability.
Accountable of the Dispatch service and processes
Accountable of the customer service process management and customer satisfaction
Support Business development by following the New Product Introduction Processes
Accountable of any Improvement projects to structure the operations in order to serve the customer at the optimum level.
Ensure the manufacturing service, quality, and cost of the production workshop.
Ensure the safety of the Operations Teams
Ad Hoc duties as required by management under the Operations Scope
Knowledge and Experience Requirements (Qualifications)
Bachelor’s Degree
5 to 7 years of relevant experience.
Strong problem-solving skills.
Apply via :
www.qsourcing.com
Summary
The overall purpose of the job is to generate sales by providing point-of-purchase and shelf management services, ensuring the right product, quantity and price is on display in the right place and time.
KEY ROLES AND RESPONSIBILITIES
Ensure that the outlets’ stores and shelves are stocked with the required type and quantities of milk products to meet customer demand;
Receive and communicate all customer orders in line with their requirements and ensure optimum customer order fulfillment levels, accuracy, and timely delivery of orders;
Indicate price tags and arrange milk products on the shelves and rotate products in store using the First in First out (FIFO) method;
Establish and maintain a harmonious relationship with retail store owners and customers in order to increase sales, promote customer retention, and raise brand awareness;
Manage store shelves by removing expired or damaged products;
Perform stock takes of products in the stores and monitor store inventory based on sales and intake;
Ensure POS shelf wobblers are well priced during offers;
Become the first point of contact for urgent calls, emails, and messages with retail outlet owners/management and also updating and educating them on new products;
Give opinions and collaborate with Senior Sales Supervisors to ensure all promotions, giveaways or marketing activities are executed properly and timely;
Gather information and communicate on market trends, competitor’s activities and customer reactions/feedback to the Senior Sales Supervisor; and
Perform any other duties as may be assigned
QUALIFICATIONS AND EXPERIENCE:
A-Level high School Certificate
Minimum of 1 year related working experience
Competencies
Technical & Behavioural competencies
Customer relationship management skills
Computer literacy
Logistics and supply chain management skills
Good numerical skills
Collaborative skills
Good negotiation skills
Strong interpersonal skills
Ability to work with and through multiple teams
Networking skills
Effective communication skills
Analytical thinking and problem-solving skills
Strong attention to detail
Good time management
Responsibility for finances and physical assets
The job holder has no responsibility for equipment or finances except for stock and work tools assigned.
Decision-making
The job holder has no final authority on key decisions in the department other than routine decisions related to execution of work.
Information
The job requires normal level of confidentiality
Apply via :
www.qsourcing.com
KEY RESPONSIBILITIES
Operational Duties
Logs on the Logis system to register for attendance as per set standard operating procedures.
Checks tasks for delivery and collections that needs to be done on daily basis as per set standard operating procedures.
Pre-set and arrange reports received from the transport controller and printer set up in their department according to routes to avoid time wasting and maximise efficient service delivery.
Courier Delivery Services
Conducts delivery/ collection of specimens from/to outlaying laboratories, doctors and clients allocated areas as per set standard operating procedures and makes a maximum of three stops to each client in a day.
Delivers envelopes, samples and money to the relevant departments and laboratories to ensure satisfactory customer service.
Completes and signs proof of delivery for every specimen or reports collected or delivered to the relevant hospital, depot and doctor.
Collects sharp containers as and when required to.
Collects urgent specimens from the doctors on request as per set standard operating procedures.
Customer Services
Is responsible for obtaining new customers/clients along a delivery route.
Assist to manage customer complaints or escalates the same to management for resolution
Submits written reports to the transport controller daily and any other information vital to the organisation and relates to business.
Interested and qualified persons are requested to make their applications by attaching copies of their certificates and testimonials and send to hr@lancet.co.ke on or before 25th April 2024, latest 5.00 pm.
Apply via :
hr@lancet.co.ke
Role Overview.
As a Fleet Manager within our esteemed school department, you will assume a pivotal role in the effective management and coordination of our fleet operations. By collaborating closely with school administrators, drivers, and support staff, you will orchestrate the seamless and efficient operation of our transportation services. From meticulous scheduling and route optimization to meticulous vehicle maintenance and unwavering safety compliance, you will play an indispensable role in delivering high-quality transportation solutions to schools and their cherished students.
Key Responsibilities.
Strategic Operations Management: Take charge of the day-to-day operations of the MARAMOJA for schools fleet, ensuring optimal performance and efficiency at all times.
Collaborative Partnership: Forge strong and mutually beneficial relationships with school administrators, gaining deep insights into their transportation needs and requirements.
Route Optimization Expertise: Utilize your expertise to meticulously schedule and optimize routes, guaranteeing the seamless flow of transportation services while minimizing costs and maximizing efficiency.
Vehicle Maintenance Mastery: Oversee all vehicle maintenance and repair activities with precision, ensuring the fleet’s readiness and unwavering compliance with stringent safety regulations.
Team Leadership and Support: Provide steadfast leadership and unwavering support to a dedicated team of drivers and support staff, fostering a culture of excellence and collaboration.
Performance Monitoring and Enhancement: Continuously monitor fleet performance and spearhead strategic initiatives to drive improvements, enhancing efficiency, reliability, and overall customer satisfaction.
Robust Record-Keeping: Maintain meticulous records and reports pertaining to fleet operations, ensuring accuracy and compliance with regulatory standards.
Qualifications.
A Bachelor’s degree in logistics, transportation management, business administration, or a related field.
Proven experience in fleet management, logistics, or transportation, preferably within a school or education-related context.
Exceptional leadership and communication skills, coupled with a passion for fostering teamwork and collaboration.
Proficiency in utilizing fleet management software and cutting-edge technology to drive operational excellence.
Comprehensive knowledge of safety regulations and an unwavering commitment to compliance standards.
Outstanding organizational acumen and adept problem-solving abilities, enabling effective management of complex logistics scenarios.
If you are impassioned by the intersection of transportation and education and are poised to embark on a fulfilling journey, we warmly invite you to join our dynamic team at MARAMOJA. To apply, please submit your comprehensive resume and a compelling cover letter articulating your relevant experience and why you are uniquely suited for this role to michelle.middii@maramoja.co.ke
Apply via :
michelle.middii@maramoja.co.ke
About the role.
Our client is looking for a passionate, committed, and flexible Operations Coordinator to drive the success of their business in Kenya. The Operations Coordinator will work with a stellar operations team on the daily functions that are at the core of Uber Eats, develop practical solutions, and deliver changes for immediate business impact, while also supporting analytical needs across the business. The right candidate will be creative, analytical, excellent in planning, operational management, and execution, skilled in project management, passionate about every detail of retail, and ready to roll up their sleeves.
As an Ops Coordinator for Uber GR (Grocery & Retail), Uber Direct and Uber Eats Everywhere (UEE) in Kenya you’ll support Lead in driving our last-mile delivery strategy in Kenya
Uber GR (Grocery & Retail) is a fast-growing business within Uber Eats that enables consumers to get just about anything delivered through the Uber Eats app (non-food).
What you’ll do.
Data analysis.
Create tools for analysis: You will scale new and existing processes to allow the business to efficiently utilize data for decision making.
With the help of Uber’s rich dataset, you will need to monitor market performance, understand our customer challenges, and always look for ways to improve the operations and find risks that may have a meaningful impact on the business.
Build, document and scale world-class decision-making reports that will help optimize the marketplace
Stakeholder and Project Management.
Drive optimisation and marketplace efficiency by helping execute on strategic operations.
You’ll be working closely with the Account Executive, Operation and Commercial (local, regional, and global) teams to improve both Merchants and Courier (delivery person) experience.
Supervise K PIs (identifying gaps/ opportunities), develop practical solutions and deliver changes for immediate business impact.
Operational Support.
In the role you will assist with live support aspects of the partner journey, as well as working alongside the Ops teams to improve operations in order for the business to grow.
Be the operational glue that holds together major team efforts for strategic partnerships.
Constantly s eeking solutions for our new business lines (Uber Direct, Uber GR and Uber Eats Everywhere). Your processes and projects will directly contribute to the business growth
Basic Qualifications.
Bachelor’s Degree in a commercial/ technical field.
Experiences in Startup, Consulting, Operations, Logistics, or other relevant fields.
Entrepreneurial mindset and pro-activity, ability to own end-to-end projects from strategic thinking to getting things done.
Ability to work with multiple stakeholders in a fast-moving working environment.
(Experience working closely and communicating effectively with internal and external stakeholders in a constantly evolving environment with tight deadlines)
Robust analytical & critical thinking skills, experience with data-driven decision-making.
Passion for problem solving. You are curious to understand the why behind pain points and work to ensure the issue is solved. Proven experience in proactively identifying urgent issues and quickly acting on them.
Full business proficiency in English.
Strong collaborative mindset: we can be way more impactful if we work together.
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Use the link(s) below to apply on company website.
Apply via :
About the role:
As a Strategic vendor services associate at Jumia, you will be responsible for the regional end to end management of one of our key partners; with the objective of growing and transforming the business.
You will focus on managing a single key partner across multiple markets – from the very essence of marketing & commercial, to operations or even co-organization of Jumia key commercial events, your scope will provide you will all levers to drive your Brand toward the right direction.
This role is for top performers looking for close collaboration with senior commercial leaders to help accelerate their commercial careers.
Responsibilities:
Stock Availability-Ensuring full assortment agreed with Jumia is live on the website at any given moment in time.
Inventory Management – Schedule inbound + RTV to ensure optimal stock rotation in Jumia Warehouse.
Content-Ensuring content of each product is up to the brand’s (and Jumia’s) Standards.
Marketing Execution- Following up on the execution of the marketing plan agreed with the brand and deliver on demand proofs of executions –perform ROI analysis, gather data for specific campaigns.
Data- Provide regular analysis on the performance of the brand based on the brand report.
Required Skills & Qualifications
Action oriented and results oriented
Strong analytical skill
Strong inter-personal skills: Convince the people and your team that you are making the right decisions
Fast learner and well organized
Resistant to stress
Experience in management consulting, venture capital, company creation or category management (retail) would be appreciated
Proficiency in MS Office and Excel (VBA would be a plus)
Ability to analyse large data sets to make strategic decisions
Apply via :
boards.eu.greenhouse.io
This role will suit someone who has experience coordinating operational responsibilities in a fast-paced setting but is equally at home providing administrative support as they respond to a variety of operational needs such as logistics, ICT, human resources or administrative tasks.
The successful candidate will be organised and flexible, efficiently managing and prioritising a varying workload with a hands-on approach that they are willing to apply to all tasks. They’ll have strong administrative skills, excellent verbal and written communication skills and a keen eye for detail. Most importantly, they’ll be a team player willing to learn and bring a positive, enthusiastic attitude with a proactive, can-do approach.
Purpose:
Under the guidance of the Grants and Operations Manager, Kenya the Operations Officer will contribute significantly to the strengthening of internal systems and identifying how Fauna & Flora can improve operational processes. It will also coordinate and provide administrative support to a variety of operational functions across the organisation such as logistics, ICT, human resources or administrative tasks ensuring the smooth operations of the Fauna & Flora Kenya offices and wider programme.
Specific Duties:
Office Administration
Proactively ensure that the Fauna & Flora Kenya office functions well and efficiently, managing relationships with suppliers and contractors and obtaining required quotations for the- purchasing of goods and services
Develop and maintain a database of key suppliers and contractors
Order stationary and other office supplies as required, proactively identifying needs before they arise; maintaining an inventory of office supplies for monitoring purposes.
Act as the point of contact with the landlord and ensure the office is well maintained, including liaising with the landlord on cleaning, recycling and any maintenance issues
Assist with coordinating and managing any office relocations
Processing and distributing incoming post, managing the dispatch of the outgoing post with couriers, and managing our courier accounts
Support the development of operational policies and procedures, and ensure these are kept up-to-date and communicated to all staff
Ensure relevant health and safety requirements related to the Fauna & Flora Kenya office are in place and communicated to staff
Fund Management
Keep a track of timesheet charges on all Fauna & Flora Kenya funds and ensure that staff time is fully charged in time for donor financial reporting
Liaise with the Programme Manager (Operations and Compliance), Africa to ensure all timesheet trackers for Kenya programme staff are up to date and being followed
Legal and Insurance compliance
Ensure that all relevant legal documents and insurances such as office insurance, rental agreements, business permits and vehicle insurance are in place, renewed in a timely manner and any relevant documents and appropriately filed.
Human Resources
Provide administrative support to the recruitment of new team members including, but not limited to;
managing the recruitment folders
advertising the positions
preparing interview grids
arranging the logistics for interviews
facilitating feedback to candidates
reference checking
liaising with the UK HR team as necessary
Support the onboarding of new starters, including facilitating the induction process and ensuring new starters complete the required courses on Mangrove
Ensure the personnel documents are accurately and confidentially filed and in accordance with any data protection compliance requirements
Support the processing of leavers, coordinating exit interviews and liaise with the UK ICT team as necessary, in adherence to Fauna & Flora’s policies and procedures
Maintain key programmatic documentation such as team organograms and electronic staff contact details and distribution lists
Support the development of Human Resource policies and procedures and related forms, and ensure these are kept up-to-date and communicated to all staff
ICT Support
Support the UK ICT Team by updating the ICT equipment, arranging repairs and ICT supplies inventories when required
Act as an ICT Focal Point for the office, liaising with the UK ICT Team to support when implementing and embedding new systems, processes and updates
Maintain an organised and effective filing structure within the internal SharePoint sites where relevant
Liaising with the UK ICT Team to ‘purchase genuine software’
Facilitate data management, record keeping and use of cloud storage systems related to office administration
Logistics and Meeting Support
Ensure local, national and international procurement practises are compliant with Fauna & Flora and donor regulations.
Assist with the management of Fauna & Flora vehicles in line with Fauna & Flora policies and procedures; ensure appropriate allocation and safe use of vehicles, ensure servicing and maintenance schedules are adhered to
Support the development and maintenance of any relevant office vehicle forms and templates
Support with planning and running internal events and meetings, arrange venues, accommodation and refreshments for internal meetings if required
Facilitate travel arrangements for internal events, meetings and field visits including obtaining quotes, making bookings and assisting with visa applications
Other
Undertake any other duties commensurate with skills and experience as requested by the Grants and Operations Manager, Kenya
Work as an active member of the Fauna & Flora Africa and Fauna & Flora Kenya team and attend Fauna & Flora Kenya team meetings
Person Specification
Skills
Essential
Exceptional organisational skills and impeccable attention to detail
Skills in developing and maintaining databases
Strong prioritisation and time management skills
Desirable
Basic cash handling skills within an organisational context
Knowledge and experience
Essential
Undergraduate degree in a business-related field
Minimum 3 years of experience in a similar operational role supporting multiple functions
Experience in procurement of goods and services
Previous experience in office administration including health and safety
Experience providing logistical support in convening meetings and events
Experience of working with suppliers and contractors
Experience of arranging travel logistics
Some experience of providing administrative Human Resources support
Experience in effective information storage, documentation and retrieval of information
Fluency in English and Swahili (spoken and written)
Confident and proficient in the use of MS Office especially Excel
Desirable
Experience working with an I/NGO
Ability to carry out data management and update online data storage systems
Understanding of international travel logistics
Experience of coordinating an office move
Behavioural qualities
Essential
Commitment to Fauna & Flora’s mission and values
Ability to work under pressure and to deal with challenges in a calm, positive, proactive and constructive way
Excellent people skills and enjoys working as a team to achieve results
Ability to use initiative and drive things forward independently
Flexible, with the ability to multi-task and prioritise to meet deadlines
Ability to think creatively and be a strong problem-solver
Other
Essential
Entitlement to live and work in Kenya (without employee sponsorship)
Available to travel domestically when required
go to method of application »
Applications should consist of the following:Applications should be submitted electronically to kenyajobs@fauna-flora.org.
Apply via :
kenyajobs@fauna-flora.org
Role Purpose:
Save the Children International (SCI) is undergoing significant transformation across a number of core business procedures, systems, and structures, through the implementation of a number of High Performing Organization (HPO) Change Projects.
The primary responsibility is to ensure that the organization’s logistics systems are efficient, effective, and aligned with business needs, and that they support the organization’s strategic objectives.
EXPERIENCE AND SKILLS
Excellent project management and prioritisation skills; strong organizational and follow-up skills
Highly developed interpersonal skills including influencing, negotiation and coaching; ability to work across different cultures.
Excellent verbal and written communication skills; ability to explain complex issues to a wide range of audience.
Ability to manage a complex and varied workload; to work effectively under pressure; and to organise and prioritise work to ensure departmental deadlines are met.
An energetic, flexible and proactive approach with the ability to work both independently and cooperatively within a team setting and across teams
Solid skills in Microsoft applications. Experience managing content on intranet type systems a plus.
Ability to challenge and negotiate assertively and cooperatively with senior staff
Demonstrable commitment to equal opportunities and awareness of what constitutes good practice
go to method of application »
Use the link(s) below to apply on company website.
Apply via :
About The Role
Operations Leads are accountable for continually improving processes to facilitate the delivery of the desired goals. This includes but is not limited to the measurement processes, the support processes, the quality processes, and the forecasting and scheduling processes.
Your daily adventures will include:
Define and achieve KPIs (primary and supporting) and measures and proactively monitor Outsource partner’s performance across markets and ensure credible and timely action plans and execution to meet goals
Managing one or more Outsource partners to engage effectively and deliver against their contractual commitments (Contractual management experience is a plus)
Define and execute processes to support successful Outsource partners ramp ups/downs and transitions to achieve goals consistently
Identify, design and implement new theories, concepts, principles, and methodologies to improve Outsource partner’s accountability and results
Proactively narrate causes of all target KPIs and action plans to stakeholders
Identify and remove roadblocks to success outside of Outsource partner’s control
Execute and continually improve all Bolt/Outsource partner’s processes eg forecast, scheduling etc
Contribute to peer success through collaboration, creativity and giving critical constructive feedback
Build and maintain transparent and productive relationships with business stakeholders
Build close working partnerships with Outsourcing teams to enable supplier accountability, collaborative approach and successful Outsourcing solutions for Bolt
About you:
You successfully led and achieved results in large global teams across multiple markets and products with accountability for market growth, customer experience, quality and efficiency
You have good negotiation skills – influencing senior stakeholders
You are a clear communicator (both verbal and written) in English
You are data-driven with excellent analytical and spreadsheet skills
You are a team player and strong interpersonal skills managing internal and external partner relationships
You have 2+ years of Experience managing multiple Outsource Suppliers
Rides industry experience is a plus
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!
Apply via :
bolt.eu