Job Field: Sector in ICT / Computer  , Internships / Volunteering

  • Programs Intern

    Programs Intern

    SPECIFIC DUTIES (Summarised)

    Logistical support in mobilizing and organizing the Peace and Conflict Resolution work.
    Research content for inclusion in the Peace and Conflict Resolution-Documentation.
    Assist in organizing and collecting information to be used at the meetings/workshops; drawing workshop programmes and agenda.
    Support report writing: every activity has to be well documented, reported & supported with photos, sex, age and disability disaggregated data within 7 days of initiative.
    Periodic travel may be required.

    QUALIFICATIONS

    Pursuing a degree in Development, Social Studies or Peace Studies.
    Excellent knowledge of basic computer applications (MS Office Suite) and use of internet.

    Required Skills/ Personal Qualities

    Good writing and verbal communication skills
    Ability to read reports critically and assess through a gender lens
    Strong attention to detail
    Tenacity and Flexibility
    Good command of English
    Good interpersonal skills
    Readiness to learn

    Other RequirementsOnly shortlisted candidates will be contacted.

    Apply via :

    enafrica.org

  • ICT Intern

    ICT Intern

    Key Responsibilities
    User Support

    Provide first line support to internal customers, assisting them with hardware, software, network and communications problems by phone, email, and desk side support
    Ensure all support calls and service requests are logged and administered using the appropriate service desk software and working to any agreed Service Level Agreement
    Ensure support calls are escalated to the appropriate member of the internal/external team (MSI or service provider), using the agreed escalation procedures
    Provide user support to staff in remote offices, making site visits when required
    Follow- up on user issues raised to ensure resolution and closure.
    Assist with the administration of staff joining, leaving, or moving within the organization in relation to the creation of user accounts, password creation, email accounts and security access

    ICT Services, Systems, and Infrastructure

    Assist with the installation of new hardware & software as required for new users or network / systems upgrades
    Assist with the maintenance of the ICT asset register, ensuring all assets are accurately recorded in the
    register, and responsibility forms dully filled.
    Assist with the administration, maintenance and provision of the organizations mobile working and telephone services
    Assist with the creation and maintenance of all documentation relating ICT
    Services and procedures
    Assist with the testing of ICT equipment to differentiate operational devices from those that should be disposed.

    Business Solutions

    Aid in planning and organizing of training sessions in sensitizing Staff within the organization
    Assist with and contribute to the ongoing administration and development of the ICT infrastructure
    Aid in the administration and verification of data backups
    Maintain a list of hardware issues on ICT equipment for liaison with service providers on resolution

    Miscellaneous

    Contribute to team meetings and play an active role in the development of the service delivered by the team
    Comply with, and actively support, all the organizations policies and procedures, and those relating to the delivery of ICT services and information security
    Actively engage in personal development within the role, and to pursue appropriate qualifications/training as agreed
    Provide reasonable availability for any out of hours activities as required by the role

    Qualifications:

    Have graduated with a Diploma or a bachelor’s degree or Diploma in Computer Science or related field
    He/she needs to have knowledge of Microsoft Office productivity tools, windows operating system,
    Knowledge of enterprise networking LAN, WAN designs and network monitoring systems

    Skills:

    Strong verbal and written communication
    Excellent analytical and problem-solving skills
    Strong work Ethic and attention to detail
    Ability to adapt well in a multicultural environment
    The suitable candidate will demonstrate willingness and ability to learn, and experience end to end
    applications testing, training and remote / end user support.

    Suitable and qualified internal candidates should email one document combining an application letter and CV to pd@mariestopes.or.ke on or before 23rd June 2023 The subject of the email should read ICT Intern Applications will be reviewed on a rolling basis. Do not attach certificates and testimonials. Marie Stopes Kenya is an equal opportunity employer and does not ask for fees at any stage of the recruitment process. Successful candidates must abide by MSI’s Antifraud & Bribery Policy and Safeguarding Policy, including protection of children and vulnerable adults. Only shortlisted candidates will be contacted.

    Apply via :

    pd@mariestopes.or.ke

  • IT Intern

    IT Intern

    JOB DESCRIPTION
    KEY AREAS OF ACCOUNTABILITY:

    Technology Innovations (50%)

    Analyze, design and develop web or mobile applications systems as per user requirements and organization standards.
    Consult with systems users to establish requirements for modifications to existing systems or deployment of new systems.
    Provide a clear and well-structured system documentation for new / existing systems.
    Provide support to the deployed IT innovation and implement immediate resolution to software problems. 
    Work together with Program teams to build T4D initiatives 

    End User / Technical Support (40%)

    Provide day-to-day end user support on general computer applications and IT systems in the Country and Field Offices.
    Provide training materials and procedures, and/or train users in the proper use of hardware and software.
    Provide end user support and resolution of technical issues via email, phone and other means of communication.
    Provide preventive and corrective maintenance of desktop, laptops computer, scanners, projectors and network equipment.

    IT Helpdesk (10%)

    Maintain and log IT issues using the in-house IT incident reporting system of daily support requests, the issues raised and remedial action taken.
    Refer major hardware or software problems or defective products to vendors or technicians for service.

    QUALIFICATIONS AND EXPERIENCE

    Minimum Advanced Diploma or Degree in Information Technology or related field 
    Some knowledge on the concept of User Experience (UX) Research & Design and Design Thinking Process.
    Passionate about Business Process Automation, Analytics and/or innovation.
    Experience with one or more general purpose programming languages 
    Basic knowledge in visualization tools such as Power BI will be an added advantage
    Familiarity with Microsoft Platforms ,SharePoint ,Power Aps
    Basic Knowledge in System Administration and Networking.

    Apply via :

    hcri.fa.em2.oraclecloud.com

  • IT Support Intern

    IT Support Intern

    Description
    ANAW is looking for highly motivated recent university graduate to join our team as an IT Support Intern who will support the maintenance of organizations Computers hardware and software and also provide technical support. The IT Support Intern will also be instrumental in supporting online meetings, specifically via Zoom or other identified platforms by the organization.
    This internship position will be remote within Nairobi but will require occasional physical meetings.
    Responsibilities
    Technical Support

    Perform installations, repairs, and preventative maintenance on staff computers
    Perform hardware and software maintenance duties
    Troubleshoot and correct hardware/ software computer and network problems
    Assist with the maintenance and operation of workstations

    Computer Systems Maintenance

    Perform system upgrades as necessary for software and hardware related components as needed
    Perform administrative duties on network servers
    Monitor backup procedures and perform occasional recoveries to ensure backup integrity
    Assist with contacting vendors and service providers of IT equipment and supplies for efficient and effective office operations

    Online presence Development, Maintenance and Communications

    Work with Policy and Public Affairs department to manage website information to ensure content, style and presentation is appropriate for web-based publishing
    Monitor site traffic, and ensure user accessibility to the site
    Oversee, in coordination with the Policy and Public Affairs department, the creation refinement, and maintenance of all aspects of organizations web presence, web activities, Intranet site, social media venues and electronic newsletters

    Assisting in conference equipment handling, installing and livestreaming

    Assist in installing and testing conference ICT equipment
    Take part in setting up and testing conference room as per agreed standards
    Assist in performing audio and video live streaming and process recordings after the conferences/workshops
    In collaboration the ICT team, assist interpreters with operational set-ups and monitor operations throughout the meeting
    Collaborate with other ANAW’s ICT team in relation to video and tele-conferencing ser
    Assist in the maintenance of conference equipment
    In collaboration with ICT team, conduct quarterly inspections to test, repair and clean conference equipment
    Tackle technical issues relating to conference equipment and share information, technological improvement ideas and suggestions with the team members escalating outstanding unresolved issues
    Report damaged and lost ICT equipment

    Requirements: The requirements listed below are representative of the knowledge, skills, and/or abilities required to successfully perform the job as well as the education requirements:
    Minimum qualifications and experience

    Bachelor’s degree in information technology or computer science or related field (required)
    Ability to work remotely without constant, direct supervision. (required)
    Professional qualification in Computer programming, networking (CCNA, web design) etc. (highly preferred)
    Certificate in project management (preferred)
    Experience and/or strong interest in conducting and managing online meetings; including webinars (highly preferred)
    Good communication and presentation skills (required)
    Result driven and passionate about ANAW vision, mission and values (required)

    This is an unpaid internship position, but you will be facilitated with a monthly communication and transport allowance.Kindly submit your application to recruitment@anaw.org, with the subject line of your email ‘IT Support Intern’. Please include a cover letter and  CV. These should reach us on or before 6th June 2023.Only candidates short-listed for interview will be contacted.

    Apply via :

    recruitment@anaw.org

  • Intern Junior Business Intelligence Developer

    Intern Junior Business Intelligence Developer

    About the job

    Be part of a project team that engages with customers to understand the business requirements thru physical or online meetings and translate them in to dashboards.
    Develop and execute database queries
    Perform data modelling with the data sets provided.
    Design and develop BI dashboards and reports using various objects
    Analyze, transform and optimize large datasets that will feed the dashboards.
    Test/Peer review the dashboards designed
    Demonstrate the designed solution to the customers for their review.
    Release the dashboards/reports to productions upon approval from the managers.
    Communicate professionally with customers and team members in writing and verbally.
    Create a project plan and execute in timely manner
    Provide project status updates on agreed schedules
    Troubleshoot and optimize performance of BI applications
    Develop and update technical documentation.

    Educational Qualification:

    Graduation in computer science/statistics/IT / Diploma in related field

    Key Skills Required:

    Connecting to Databases using ODBC/OLE DB
    Reading data from database using SQL programming language
    Proficiency in MS Excel / Google Spreadsheets
    Proficiency in programming languages – C / C++ with knowledge of functions, loops, data format, conversion techniques

    Added Advantage:

    Ability to create Qlik sense visualizations
    Certification in MS Excel
    Certification in Data Analytics
    Hands on experience in any Business intelligence tools (Qlik sense, Tableau, Power BI)
    Having and understanding of business processes

    Apply via :

    www.linkedin.com

  • Intern ICT

    Intern ICT

    Educational Qualifications

    Bachelors Degree in Information Technology  or  Computer science, completed  between January  2021  to December 2022
    Professional qualifications  will be an added advantage

    We are seeking graduates with;

    Good  written & verbal communication skills.
    Integrity
    Ability to maintain high  professional standards
    Creativity and personal initiative on tasks

    Interested and qualified candidates should forward their CV to: Hr@eagleafrica.co.ke using the position as subject of email.

    Apply via :

    Hr@eagleafrica.co.ke

  • Intern System Engineer 

Software Engineer – Internship

    Intern System Engineer Software Engineer – Internship

    The Opportunity 

    We are looking for Intern System Engineers to join our ICT Team. You should have high level skills in, critical thinking, analytical, strong communication and interpersonal skills, attention to detail, problem solving, methodical approach to work and the ability to meet deadlines and work well under pressure.
    Have the Ability to absorb complex information and communicate effectively at all levels to both technical and non-technical audiences.
    Commitment to Turnkey Africa’s values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate those positively and proactively to customers, employees, management, and/or partners in everyday performance and interactions.

    What You’ll Own

    As an Intern Systems Engineer with a knack for troubleshooting and problem solving, you will be responsible for monitoring our environments, servers, and applications for health, performance and security.
    You will work with our talented team of Software Engineers to decide how to best create meaningful outcomes for our end users.
    Develop a flexible infrastructure to promote Developer self-service, while promoting continuity across our overall environment.
    Design, implement, maintain, secure, and scale core shared infrastructure, environments and servers.
    Development of tools and systems to support Developer self-service.
    Server administration.
    Maintaining a pulse on emerging technologies and discovering hidden opportunities in our environment.
    Use technical expertise and experience to evaluate industry technologies and assess relevance.
    Collaborate with Product Teams to research and address technical needs to the roadmap and develop new solutions.
    Maintain and improve standards of Operational Excellence.
    Ensure redundancy and resilience of infrastructure and services.
    Championing of continual improvement in the areas of reliability and performance.
    Forecast and assess reliability risks.
    Ensure all shared infrastructure is configuration managed.

    Experience You’ll Need

    A successful candidate will have experience in key areas such as DevOps (Jenkins Pipelines, Gerrit), Database Migrations (Flyway), Linux System Administration, Cloud Ops (AWS, Oracle Cloud), Infrastructure as Code (Terraform, Cloud Formation), and Configuration Management (Salt Stack).
    Systems administration skills, especially with Linux Operating Systems.
    Strong administration of Nginx, Weblogic, Iptables, Load Balancers.
    Strong knowledge of network security and performance.
    Knowledge of compliance frameworks (PCI, SOX, SOC 2, ISO 27001).
    Strong scripting proficiency in bash (shell), Python, and/or other languages.
    Database administration background in Oracle, Postgres, MySQL, and MSSQL.
    Strong understanding of Dev/Ops mentality and tools.
    Ability to quickly analyze and comprehend new or unfamiliar technologies or ideas.
    Experience with Kubernetes, Docker and Kafka a plus.
    Linux – Ubuntu LTS, CentOS 7, Oracle Linux.
    Windows – Server 2012 R2, 2016, Core.
    Tools – Jdeveloper, Jira, Jenkins, Gerrit, Elastic Stack, Oracle Cloud CLI, AWS CLI.
    Services – Apache HTTPD, Nginx, IIS, Docker, Kafka, Zookeeper, Zuul.
    Oracle Cloud – Java Cloud, Database Cloud.
    Data Stores – Oracle, Postgres, MySQL, MSSQL, Elasticsearch.
    Application Servers – Glassfish, Weblogic and Tomcat.
    Other – Zendesk,

    Languages In Use Here That You May Help Support

    Java
    Python
    AngularJS
    Scala
    Go

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Software Business Analyst Internship

    Software Business Analyst Internship

    ABOUT YOU

    You are a self-learner who is able to work in a high pressure environment. You thrive on the success of delivering high-quality software products. You are innovative, creative, a problem solver, and can think out of the box when it comes to designing and developing solutions. You have a thirst for continuous improvement in everything you do. You believe that the work you do every single day will make people’s lives, work, and play better.

    ROLE SUMMARY AND RESPONSIBILITIES

    Works with the delivery consultants to manage the requirements throughout their lifecycle and provide the first-time resolution by troubleshooting, diagnosing, or escalating faults to the support leads and product team. Assists in the configuration of the application and in executing test scripts

    Delivery Role Responsibilities

    Requirements Management: -Uses the most appropriate methods and tools to test, manage and maintain system requirements.
    Quality Assurance: – Executes test scripts under supervision. Understands the role of testing and how it works in systems development.
    Delivery Products Tools and Documentation: Contributes to the implementation of proposed solutions. Assists with documentation of issues requirements, training manuals, issues resolution templates & test scenarios
    Delivery Issues Management – Understands and is aware of incident management and service support so that products are built effectively. Log issues and risks associated with work

    Support Role Responsibilities

    Incident Management: – Assist in first line diagnosis of incident/service request details
    Incident Management: Assist in resolving incidents/service requests when first contacted whenever possible & Escalating incidents/service requests that they cannot resolve within agreed timescales
    Incident Management: Assist in keeping users informed of progress & solution provided
    Incident Management: Assist in closing all resolved incidents, requests, and other calls
    Quality Assurance: – Executes test scripts under supervision. Understands the role of testing and how it works in systems development.

    Knowledge

    Broad, generalist knowledge of core elements or concepts within their role
    Focus on learning existing tools, resources, and processes at Turnkey Africa

    Delivery

    Develops productivity skills by learning and refining working style and time management
    Capable of taking well-defined sub-tasks and completing them

    Leadership & Communication

    Effective in communicating progress to the team
    Asks for and accepts feedback graciously; eager to find ways to improve

    Behavioral Competencies

    Teamwork & Communication-Values team success over individual success
    Curiosity & Passion -Continuously improve (self and team)
    Professionalism & Passion -Holds yourself and others accountable
    Customer Focus- Thinks about the business impact
     

    Skills and Qualifications:

    A degree-level qualification in information technology, computer science, or similar are highly regarded in this field
    Have certification in information technology or software Business analysis
    Knowledge of Insurance and/or accounting will be an added advantage
    Understanding of software development methodologies
    Understanding of business process modeling
    Demonstrated ability to define requirements, design, configure, and test software products
    Experience with TurnQuest Insurance Suite will be an added advantage

    Apply via :

    turnkeyafrica.bamboohr.com

  • Intern – IT Database Development Specialist (3 Positions), I

    Intern – IT Database Development Specialist (3 Positions), I

    Responsibilities
    Daily responsibilities will depend on the individual’s background, the interns’ assigned office as well as the internship period.
    Under the direct supervision of the Senior Coordinator, the intern will:

    Assist in the development of a multi-functional database system allowing for online collection, storage, retrieval, management and quick usage of programmes and activities data such as countries updates, regional pipeline reports, and projects implementation summaries needed for further
    generation of knowledge, programming, monitoring and reporting.
    Design a user-friendly online matrix for programme’s integration with specific components for assembled by categories (mainly thematic, regional, and others) compiling for aggregation and further use where and whenever applicable. The matrix or its elements should provide living tools allowing for easy administration of selected data, by means key words, needed for substantive trends analysis and reporting.
    Perform training sessions to familiarize colleagues and programme managers of RPD at HQ and regional and country levels with the new databases and to demonstrate their value-added to improving the current practice of inputs and information collection, compilation and management for a better coordination of UN-Habitat’s country activities and reports.
    Support planning, implementation and reporting on activities recorded in the database, e.g. preparation of legislative sessions and outreach events, development and maintenance of information and knowledge generated, and monitoring.

    Competencies

    Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.
    Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
    Client orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.

    Education
    Applicants must at the time of application meet one of the following requirements:

    Be enrolled in a graduate school programme (second university degree or equivalent, or higher);
    Have graduated with Bachelor’s degree, Masters, PhD or equivalent
    Be computer literate in standard software applications (Microsoft Office).
    Have demonstrated a keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter.
    Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which includes a willingness to try and understand and be tolerant of differing opinions and views.

    Preferred areas of studies:

    Computer Science, Information technology or another related field, e.g. mathematics, urban geography, science and engineering.

    Work Experience

    No working experience is required to apply for the United Nations Internship Programme. Your training, education, advance course work or skills should benefit the United Nations during your internship.
    Experience in developing and managing/maintaining a multi-purpose database for the collection, analysis and aggregation of projects implementation data and reporting updates is required.
    Knowledge in organizing a series of online trainings sessions for outposted project managers to familiarize them with the new database and its integrated components for data population and compilation is desirable.

    Apply via :

    careers.un.org

  • IT Intern

    IT Intern

    We are looking for an IT Intern to join our IT team for internship
    Your experience and skills include:

    Creative, proactive and flexible;
    You are currently enrolled in a relevant Information Technology related study;
    Availability to work both weekdays and weekends;
    Available for 48 hours per week;
    Available for at least 3 months.

    Apply via :

    careers.accor.com