Job Field: Sector in General

  • Brand Manager

    Brand Manager

    Our client, a well-established company in the FMCG sector and with a long track record in Kenya and overseas Markets, is seeking to recruit a highly competent and outstanding Brand Manager to oversee the formulation and implementation of marketing strategies to ensure increased revenue, profits, market share, customer satisfaction and the realization of short term and long term company objectives.
    Reports to:  Marketing Manager
    Direct Reports: Brand Assistants
    Key Duties and Responsibilities

    Develop, implement & monitor annual strategic brand plans including economic management of allocated budget.
    Monitoring brand availability and sales and being proactive on factors affecting the brand sales and market share performance.
    Identify and recommend market research Programme aimed at enhancing brand positioning.
    Analyzing market research data including secondary research and taking corrective action for enhancement of brand strategies.
    Effective management of brand advertising and sales promotion to generate brand growth.
    Recommending, planning &co-coordinating brand PR activities likely to enhance the brand sales and image in the short or long term.
    Monitor competitor activities affecting the brand and take appropriate corrective action
    Monitor, evaluate and recommend brand-packaging update including pack and range extensions, new product development and follow through to implementation in liaison with Marketing Manager.
    Regular and continuous monitoring of brand costs and profitability and recommend areas for improvement.
    Prepare monthly brand expenditure and variance report to control budgeted expenditure.
    Plan and implement brand media strategy.
    Market intelligence through regular trade visits and utilizing this to enhance brand activities.
    Design, procurement and economic distribution of brand promotional materials to plan.
    Interaction with Area sales managers to give updates on implementation of Brand strategic plans.
    Full supervision and of external agencies execution and continuous review sessions as aligned with the marketing manger

    Key Qualifications & Skills

    A Bachelor’s degree in a business-related field
    Postgraduate Diploma in Marketing (CIM)
    Minimum 5 years’ working experience in Brand Management and in the FMCG industry, 2 of which should have been at the management level
    Solid interpersonal skills and the ability to work on cross-functional teams in both leadership and member roles.
    Strong presentation and writing skills.
    Analysis skills to not only present data but also summarize the findings and propose recommendations for future improvement.
    Will be known for their innovation and vision in the area of Brand Development/Brand Management.
    Strong project management skills.
    Strategic thinker and creative marketer.
    Results oriented and self-motivated.
    Strong Leadership skills.
    Computer literate in MS Office applications

    Interested and qualified candidates should forward their CV to: jobs@hcsafrica.com using the position as subject of email.

    Apply via :

    jobs@hcsafrica.com

  • Key Accounts & Institutions Manager

    Key Accounts & Institutions Manager

    Our client, a well-established company in the FMCG sector and with a long track record in Kenya and overseas Markets, is seeking to recruit a highly competent and outstanding Key Accounts & Institutions Manager to develop and implement key Account plans in accordance to the trade and distribution strategy.
    Reports to:  Head of Sales and Distribution
    Direct Reports: Key Account Reps
    Key Duties and Responsibilities

    Ensure achievement of volume/brand mix targets, availability, visibility, quality and customer price targets within the Key Accounts.
    Identify, maintain and grow market share in the respective area of operation
    Assist the head of sales and distribution in the implementations of the overall sales and distribution strategies.
    Ensure effective management of the distributors and wholesalers of the respective area of operation.
    Develop and execute respective area of operational plan with recommendations of trade programmes/promotions in line with the general sales and distribution strategies ensuring the creation and maintenance of a competitive advantage against competitors.
    Coordinate and share knowledge and information with other inside/outside sales associates for the benefit of the customer and the company to grow the business based on increased market share and developing new products
    Maintain tight budgetary control over and strict adherence to credit terms respective areas of operation.
    Ensure proper company policies and procedures are followed in relation to identification and resolution of cash and stock shortage discrepancies by the area team.
     Being the point contact person to priority customers and resolving any issues they might have.
    Manage and ensure proper utilization of area company assets and materials
    Monitoring and collection of market intelligence to closely liaise with the marketing teams on brand campaigns.
    Perform any other relevant duties that may be assigned by the supervisor within the scope of the position

    Key Result Areas:
    The accountability areas are as follows;

    Maintain and/or grow key accounts under supervision by customer action anticipation
    Strategic implementation of sales and distribution plans
    Effective business partner to the company and customer
    Development of key accounts relationships

    Key Qualifications & Skills

     Bachelor’s Degree in a business-related field, preferably in marketing.
    Postgraduate Diploma in Marketing/CIM
    Three (3) to five (5) years of experience in a similar position in FMCG industry with demonstrated understanding of Key Accounts operations and dealing with multiple products.
    Self-driven with the ability to work well under minimal supervision.
    Demonstrated strong leadership skills, team player, good communicator, and good negotiation and influencing skills.
    A valid Kenyan driving licence with driving experience.

    Interested and qualified candidates should forward their CV to: jobs@hcsafrica.com using the position as subject of email.

    Apply via :

    jobs@hcsafrica.com

  • Sales Team Leader

    Sales Team Leader

    Our Client, a leading Mobile Micro Lending company that offers salary advances and short term loans seeks to recruit a Sales Team Leader.
    Job Purpose
    The Sales Team Leader will be responsible for executing the companies’ effective sales and business growth strategy. They will be responsible for the day-to-day performance of the sales team and will be required to direct the activities of all sales resources in the company with a view to driving growth in number and value of loans disbursed, revenue growth and collection of loans. In addition, the Sales Team Leader will also be responsible for actively reviewing existing products and services to ensure that the company remains competitive and aligned to its core target market’s needs while also introducing new products to the markets based on changing customer and market trends. The role will be expected to lead by example and spend a significant portion of his/her time driving sales activities on the ground to meet their own personal sales targets
    Reports to: Sales and Business Development Director
    Department: Sales & Business Development               
    KEY RESPONSIBILITIES

    Play an active role in the development of the company’s sales and business growth strategy. This includes actively reviewing existing products and services to ensure they remain highly competitive and differentiated while also making recommendations on new products and services based on changing customer and market trends
    Full responsibility for the execution of the agreed sales and business growth strategy
    Recruit, induct, train and develop a highly effective sales team
    Review and administer an effective sales incentive program to keep the sales team financial motivated
    Appraise and aggressively drive sales resource performance to ensure a high performing team at all times
    Direct the day-to-day sales activities of the company with a view to achieving daily, weekly, monthly and annual sales objectives
    Conduct weekly and daily sales meetings and briefs to ensure all sales resources remain engaged and focused on achieving sales objectives
    Actively prospect, pitch and acquire new employers to sign MOUs with and expand our captive market of employees
    Develop relevant sales materials and tools to ensure that the company is able to effectively pitch win new employers to sign MOUs
    Actively develop and execute effective strategies to engage employees on the ground to create awareness and uptake of Company products
    Develop relevant sales materials and tools to ensure that the company is able to effectively acquire new employees to take up Company loans
    Have a thorough understanding of Company products and services and the supporting policies and processes
    Be able to articulate each products core value proposition to the customer both verbally and in writing
    Have a thorough understanding of Company’s core target market
    Spend time on the ground engaging employees of MOU clients to drive uptake of Company products
    Ensure all loans sold are properly applied for and all requirements met by the applicants before presenting to Credit teams for approvals
    Follow up collection of loan instalments from clients by ensuring that instalments are paid through check off
    Where the instalments are missed or clients separated from employment then the role holder will be expected to follow up the borrower for recovery of the loan
    Customer service – ensure that the overall customer experience is positive and that the Company  meets all its brand promises to its customers – quick, no hassle loans!
    Always maintain a thorough understanding of the competitive landscape of Company’s direct competitors, their price points. Product features etc. to enable the job holder effectively position and sell its  products

    QUALIFICATIONS & EXPERIENCE REQUIREMENTS

    University Degree – in a business or marketing field
    Post-secondary school diploma or professional qualification an added advantage
    At least 3 years’ experience working in a sales role in a micro finance or credit only organization, bank, insurance company with a clear track record of successfully meeting challenging targets

    Applicants who meet the requirements stated above should send their applications and detailed CVs with a day – time Telephone number to the email address: jobs1@hcsafrica.com with Sales Team Leader on the Subject line. Candidates MUST indicate their Current and Expected salaries.

    Apply via :

    jobs1@hcsafrica.com

  • Sales Support Specialist

    Sales Support Specialist

    Our client, a telecommunications provider is looking to hire a Sales Support Specialist. This position will provide support to the global sales team to improve efficiency that drives sales volume.
    Reports to: Reporting & Admin. Manager
    Responsibilities:

    Leads management: Distribute inquiries and leads to the sales channels in Enterprise.
    Maintain an accurate database of customer and prospect information while performing regular backups to ensure data preservation.
    Process customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures
    Maintain data entry requirements by following data program techniques and procedures.
    Creating and processing sales orders & service activations.
    Service delivery/stocks management; Ensure timely delivery of equipment for service delivery.
    Other duties as may be required.

    Academic/Professional Qualifications & Key Competencies

    Undergraduate Degree in Business Management or Commerce
    Ability to multitask, strong time management and organizational skills
    Well versed in IT skills e.g. Microsoft Office Suite & CRM systems
    Maintain confidentiality of client information
    Ability to work independently and requires minimal supervision.
    Ability to analyse information and decision making
    Basic understanding of databases
    Great attention to detail
    High organizational skills and ability to manage a number of projects at the same time
    Ability to prioritize own workload
    Strong communication skills.

    Applicants who meet the requirements stated above should send their Cover letter and detailed CVs with a day – time Telephone number to the email address: jobs1@hcsafrica.com with Sales Support Specialist on the Subject line. Due to the high volume of applications, we will only respond to shortlisted candidates.

    Apply via :

    jobs1@hcsafrica.com

  • Registry Assistant

    Registry Assistant

    Location: Head Office in Embu
    Overall Purpose of the Job: 
    Assist in Processing and handling documents, retrieval, archiving and record management systems
    Key Responsibilities

    Classify and label documents and file  accordingly
    Ensure the document management system is up-to-date
    Respond to record requests by retrieving requested files
    Maintain accurate records of document orders and movements
    Remove or archive repeated documents or irrelevant/out-dated information
    Timely response to queries in person, by e-mail, by post, or by phone
    Maintain a high level of confidentiality and Integrity
    Ensure that the record on-site and off-site storage areas are well organised.
    Able to work as part of a team
    Be involved the disposal of documents as per the disposal policy

    Key Performance Indicators

    Ensure an up to date file tracker showing files retrieved and returned
    Ensure an up to date dispatch book for all outgoing correspondence
    Ensure correct filing of records
    Ensure an up to date list of files created, archived and closed
    Accurate inventory of file records
    Timely execution of duties assigned

    Competencies

    Passion and commitment to quality service performance
    Excellent organizational, planning skills
    Computer literacy and good decision making
    Good interpersonal skills and communication skills.
    Strong Attention to Detail
    Good time Management skills and high level of Integrity

    Qualifications and experience

    Minimum 1 year experience in a busy registry environment 
    Diploma in Registry management, record management, library and information    science, archive management or its equivalent.
    KCSE have attained a minimum of C plain
    Be at least 25 years of age
    Experience in a financial institution will be an added advantage
    Hold a valid certificate of good conduct

    Send an application to recruitment@bimaskenya.com with the position as the email subjectSend your applications with copies of updated CVs and include at least three professional referees with their phone and email contacts. Also includeAddressed to the;The HR and Administration ManagerBIMAS Kenya LimitedP.O. Box 2299 – 60100Embu-Kenya On or before the 31st of August 2021POINTS TO NOTE· Only short-listed candidates will be contacted· BIMAS Kenya Limited is an equal opportunity employer 

    Apply via :

    recruitment@bimaskenya.com

  • RTO-Real Time Operations Agent

    RTO-Real Time Operations Agent

    Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Real Time Operator. He/she will be responsible for coordinating live courier operations and ensure daily performance against a range of KPIs.
    Key Responsibilities

    Monitor, anticipate and manage the live operation to ensure a great user experience
    Manage real-time fleet capacity
    Lead the communication with the fleet for ongoing orders
    Give structured and actionable daily feedback to the ops managers
    Ensure a smooth operation by coordinating communication with LiveOps support, clients, couriers, and other operational departments.
    Organize personnel, and assist with training as required, whilst also organizing budgets and courier expenses.
    Ensure that quality assurance checks are completed and maintained.
    Assist clients with product selection and pricing to improve transportation routes.
    Monitor deliveries, ensuring customer satisfaction and maintaining accurate logs of all transportation and goods.

    Requirements

    Diploma or Bachelor’s or equivalent training and/or least 6 months relate experience preferred
    Previous experience of at least 1 year as a dispatcher or similar position within an office environment, international shipping and stock management.
    Effective English written and communication skills
    Computer proficiency in MS Office, G-docs and call center equipment/software programs
    Organized and logical, willing to adapt quicklyto changing policies and procedures.
    Must be able to work as part of a team in afast-paced and pressured environment,
    Communicating effectively with both colleaguesand clients and following verbal and writteninstructions.
    Must be able to efficiently solve problemsrelating to sales, finance and transportation ofgoods in locations both nationally and overseas.

    Applicants who meet the requirements stated above should send their applications and detailed CVswith a day – time Telephone number to the email address: jobs1@hcsafrica.com with RTO (Real Time Operations) Agent on the Subject line. Candidates MUST indicate their Current and Expected salaries.

    Apply via :

    jobs1@hcsafrica.com

  • Staffing and Customer Care Cordinator

    Staffing and Customer Care Cordinator

    We are seeking for a competent Staffing & Customer Service Coordinator to undertake a variety of tasks such as recruitment, data entry and customer service duties. This is for an international company based in the USA albeit that you will work remotely from our Nairobi based office.  A good command of American English and work culture is a plus. The actual internal company job title is Care Team Associate CTA.
    Please note this is an entry level opportunity with the possibility of conversion to permanent status after 3 months.
    Hours of Work: Monday-Friday, 7pm-3am (Please note that you will be working night shifts at the office – the hours are subject to change as per USA daylight saving time)
    Duties and Responsibilities

    Collecting and verifying time sheets
    Answering incoming calls and emails in an efficient manner
    Redirect customers to appropriate teams and/or departments as needed
    Entering employee information and payroll data into the system
    Daily and monthly account reconciliations
    Check payroll stubs and billing prior to payment
    Processes customer and account source documents by reviewing data for deficiencies.
    Answering employee’s questions and concerns regarding payroll
    Issuing statements detailing earnings and terminations
    Investigating and resolving payroll discrepancies
    Develop professional relationships with customers through excellent customer service
    Support the recruitment team in the submission and recruitment process

    Required Skills and Competencies

    Have a Bachelor’s degree
    Good analytical skills.
    Strong organization and time management skills.
    Ability to handle sensitive issues of a confidential nature with tact and professionalism.
    Ability to collaborate with others to achieve agreed results and outcomes.
    Ability to work both independently and as an effective team member.
    Attention to detail
    Good math and  communication skills

    Apply via :

  • Garage Supervisor 

Materials Manager

    Garage Supervisor Materials Manager

    A leading and reputable company in the Manufacturing Industry which provides products for building, infrastructure and construction services within East Africa, seeks to fill the vacant position of Garage Supervisor based in Nairobi. Purpose Reporting to the Garage Manager, the Garage Supervisor is responsible for the day to day supervision of the assigned garage and the coordination of mechanics and handymen for motor vehicles and related auto equipment.
    Key Duties/ Responsibilities

    Assists plans, organizes and coordinates the day-to-day running of the garage. This is by planning work orders and by arranging for garage staff to perform necessary maintenance and repair work on vehicle;
    Supervises and coordinates activities of both mechanical and electronic mechanics engaged in repairing, adjusting, servicing, and motor vehicles. Assist in planning and organizing preventive maintenance and delegate specific tasks to the mechanics;
    Assists in estimating costs and time required for repair or maintenance of the vehicle and provides instruction to mechanics regarding methods and details of repairs to ensure they are within set budgets;
    Monitors the ongoing activities in the garage, inspects completed work for compliance with safety and other statutory regulations, and make sure defects are repaired or adjusted;
    Maintains and manages a daily record of repairs and services of vehicles undertaken and completed; detect recurrent faults and advise on areas of improvement to reduce breakdowns. Recommend further repairs to external garages to the Garage Manager ;
    Provides documentation, detailed instructions, or specifications that show mechanics how parts, equipment, or structures are to be assembled, modified, maintained, or used;
    Supports the Garage Manager in the development and implementation of operational changes to maximize the efficiency and effectiveness of routine repair and maintenance programs;
    Manages the distribution of fuel and other vehicle consumables at the assigned garage and reconcile the garage and fuel stores inventory at the assigned location
    Prepares cost estimates based on forecasted and current needs of services, repair costs and spare parts in liaison with the Garage Manager;
    Monitors inventory of repair parts and equipment requisitions to ensure adequate stock replenishment and avoid stock outs. Ensures that necessary spare parts, materials and equipment are available or obtainable at short notice in close liaison with the purchasing department;
    Maintain health and safety standards and ensuring all duties are performed in a safe, efficient, and effective manner;
    Monitors and ensures that vehicle and spare part warranties are properly followed up, monitored, and documented in close liaison with the purchasing department;
    Provides information for staff about latest developments, technical specifications of new cars, garage merchandise, etc to ensure staff are up to date with the latest changes in equipment and supplies;
    Provide’s on-the-job training as well as coaching to mechanics through hands-on training of garage activities including the technical aspect. Academic and professional

    Qualifications and experience required

    Diploma in Engineering or a related technical field
    Minimum 3 years work experience in a similar garage operations
    Good knowledge of garage operations processes, and preventive maintenance
    Extensive knowledge on the repair and maintenance for standard motor propelled and electrical vehicles
    Hands-on experience working as a Mechanic with an ability to diagnose, troubleshoot, update and repair malfunctioning automobiles.
    Experience working proactively as a member of a project team or organization and supervising employees of different skill sets
    Demonstrate ability to conduct and train on autonomous and preventative maintenance activities
    Ability to read, interpret and understand technical manuals, blueprints, drawings, and diagrams. Key Skills and Competences
    Good communication and interpersonal skills
    Good supervisory and people management skills
    Advanced organization and time management skills with the ability to prioritize and manage multiple tasks
    Team-oriented, forward-thinking, creative, and naturally curious
    Problem solver with an ability to anticipate issues and recommend solutions
    Accuracy and attention to detail
    Good physical strength with an ability to work for long periods in uncomfortable positions and small, narrow spaces
    Self-starter, high energy level with an ability to apply logic to a problem solving
    Highest level of personal and professional integrity

    go to method of application »

    Interested and suitably qualified individuals should forward their application letter, copies of certificates, testimonials and an updated CV indication their availability period, current and expected salary to the Human Resource Manager, hr.mgr@kenyabuilders.com not later than COB 13th August, 2021.

    Apply via :

    hr.mgr@kenyabuilders.com

  • Digital Marketing Consultant

    Digital Marketing Consultant

    Reeds Africa consult (RAC) offers a broad scale of Human resource services designed to provide professional supports for the growing needs of today’s corporate organizations. Our services includes the entire employee life cycle in an organization from the point of recruitment, training and development, policy development, compliance audits, provision of HR tools to achieve overall business success from the HR perspective.
    We are looking to hire a Digital Marketing Consultant.
    Job Purpose:
    The ideal candidate will be responsible for developing strong and innovative digital marketing strategies to drive traffic to the company’s digital pages, generate interest in the services, and maintain quality, engaging and impactful communication standards. You will also develop, create, and publish engaging written, graphic, and video content while staying up to date on latest marketing technologies and social media.
    Main Tasks and Responsibilities:

    Operate Company’s official website, social media sites, blog and all other digital media platforms.
    Create amazing stories using photos, video, and motion graphics.
    Generate, edit, publish, and share daily content (original text, images, video, or HTML) that builds meaningful connections and generate traffic to the site.
    Conceptualize, Develop, design, and publish content on assigned platforms.
    Moderate all user-generated content in line with the digital marketing policy.
    Set up and optimize company pages within each platform to increase the visibility of company’s social content.
    Build and execute social media strategy through competitive research, platform determination, benchmarking, and messaging and audience identification.
    Set up and optimize pages within each platform to increase the visibility of social content.
    Manage social media Public Relations

    Skills and Qualifications

    Degree in graphic design, mass communication, Communication, Public Relations will be an added  advantage. 
    Three years’ experience in digital media marketing, social media management or graphic designing.
    Ability to analyze social media platforms and website analytics. 
    Excellent consulting, writing, editing (photo/video/text), presentation and communication skills.
    Knowledge in video and content creation.

    Interested and qualified candidates should forward their CV to: using the position as subject of email.

    Apply via :

    sult.com