Job Description Under the direct supervision of the Accountability Officer, he/she will assist him/her in ensuring ACTED continuously engage in meaningful two-way dialogue with communities it serves as well as ensuring the implementation and management of a complaints mechanism, pro-active engagement with project beneficiaries and ensuring issues, questions and complaints are followed up in a…

Job Description Under the direct supervision of the Accountability Officer, he/she will assist him/her in ensuring ACTED continuously engage in meaningful two-way dialogue with communities it serves as well as ensuring the implementation and management of a complaints mechanism, pro-active engagement with project beneficiaries and ensuring issues, questions and complaints are followed up in a…