Job Field: Sector in Customer Care
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Customer Support Agent Sales Manager Receptionist Public Relations (PR) Officer
Position Overview: We are seeking a dedicated and enthusiastic Customer Support Agent to join our dynamic team. The successful candidate will play a crucial role in ensuring our customers receive outstanding support for all Baggins services and products. The Customer Support Agent will report directly to the Customer Success Manager and work closely with various…
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Intake Care Supervisor – Africa
YOUR JOB Your role will be to: Motivate individuals and team collectively to achieve agreed work output targets covering productivity, quality and customer/provider satisfaction Recommend and implement innovative strategies to improve efficiency and provide excellent customer service. Be proactive in identifying improvement/enhancement opportunities and active in seeking and sharing ideas for innovation in business processes…
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Customer Service Representative Junior Quality Assurance Engineer
Mission Statement for the Role To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues. Overall Responsibility Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, WhatsApp, Facebook, twitter and chat on a daily basis. Key…
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Customer Care Agent Debt Collector Agent
Our client is looking to hire a Customer Care Agent who will be responsible for providing exceptional service to clients and resolving inquiries related to banking and financial products. The ideal candidate will have a strong commitment to customer satisfaction and the ability to communicate effectively. If you are passionate about helping customers and ensuring…
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Customer Relations Officer/Cashier – 30 Posts
Position Function To coordinate customer relations activities and ensure the provision of quality customer service so as to attain high levels of customer satisfaction/expectations and promote a good corporate image of the Bank. Responsible for ensuring adherence to proper counter procedures and methods of safety, custody, accuracy and maintenance of cash and related assets at…
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Customer Service Manager Assistant Manager, Business Planning, Product House
Job Descriptions: A customer service manager (CSM) is responsible for the overall success of a company’s customer service department. Their role includes: Leading a team: Managing a team of customer service representatives, providing feedback, and setting and maintaining standards Ensuring customer satisfaction: Resolving customer issues, handling complaints, and issuing refunds or compensation Improving customer experience:…
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Debt Collection Agent
Debt Collectors will be tasked with working for our debt collection agency, contacting people who owe money to our clients. Will be working closely with customers to communicate how much they owe our clients, set a payment deadline and assist them with a payment plan to eventually resolve their debt. Interested and qualified candidates should…
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Customer Relations Officer/Cashier – 30 Posts
Position Function To coordinate customer relations activities and ensure the provision of quality customer service so as to attain high levels of customer satisfaction/expectations and promote a good corporate image of the Bank. Responsible for ensuring adherence to proper counter procedures and methods of safety, custody, accuracy and maintenance of cash and related assets at…