Job Field: Sector in Customer Care , Sales / Marketing / Retail / Business Development
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Arabic Speaking Call Center Agents (Re-advertisement) – 15 Positions
Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit Call Center Agents, who will be a key point of contact between the company and their customers. The main task is to coordinate live rider operations and ensure daily performance against a range of KPIs. PRIMARY RESPONSIBILITIES: Monitor,…
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Customer Experience Manager
Job Purpose Statement To manage overall end-to-end customer experience within the Group through all channels and touchpoints using well-defined standards and processes. The role oversees and leads the improvement of all aspects of the customer journey, ensuring satisfaction and loyalty throughout the customer lifecycle with a focus on creating positive customer Impact and hence a…
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Telesales Agent
About the Role Reporting to the Telesales Team Lead, the Telesales Agent will provide expert advice and information to our potential customers regarding a variety of products offered by SunCulture. S/he will play a key role in increasing our profitability and sales revenue through excellence in customer service and an informed, consultative approach to selling…
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Telesales Executive
Make outbound calls to potential customers to promote ElimuTab’s products and services. Understand customer needs and offer solutions and support. Achieve sales targets and maintain customer relationships. Record and update customer information in the CRM system. Qualifications: Proven experience in telesales or a related sales role. Excellent communication and interpersonal skills. Ability to work with…
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Contact Center Executive (Pokot Speaking)
About the Role: The Contact Center Executive will work closely with the Operations and Sales teams to serve existing and potential customers by providing product and service information while resolving product issues effectively. What you would be expected to do Initiate and implement corrective action as needed to ensure that an excellent standard of service…
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Contact Centre Sales Agent
Key Responsibilities Meeting or exceeding your sales goals by successfully pitching the company products to customers Helping customers to retrieve the necessary documents to meet the criteria for financing Promote the company financing benefits, explain why our short term loans can assist their business and negotiate the terms of the loan when needed. Guide users…
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Senior Key Account Manager
Job Summary As the Senior Key Account Manager, you will be responsible for assisting the Head of Key Accounts in managing Key Accounts. You’ll strengthen existing client relationships and provide excellent Account Management to Key Accounts. You will also work closely with the client onboarding and other internal stakeholders to ensure clients get onboarded and…
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Sales Team Lead – Tana River Customer Service Representative
About Role As a Sales Team Lead, you will be in charge of the Sales Agents in your territory. You will be responsible for managing sales, ensuring that targets are attained, and handling clients in the territory. You have to be dynamic, self-motivated, have excellent interpersonal and leadership skills. Responsibilities Recruitment and training. Source, identify…
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Service Center Associate- Kericho
About The Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues…
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Service Center Associate- Kajiado
About The Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues…