Job Field: Sector in Customer Care , Medical / Healthcare
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Customer Service Executive – Nyeri Physiotherapist Radiology Technologist – Nanyuki Radiology Technologist – Kisii
JOB PURPOSE Working closely with the Centre Manager, Pharmacy technologist, Optometrist, Radiographer, LabTechnologist, Nurses, Community Health Officer, Clinical Officers, Medical Officers, Consultantsetc.to ensure provision of quality health care services to the beneficiaries and provide support in Bliss Healthcare Limited as required. KEY RESPONSIBILITIES Core Responsibilities Welcoming customers/patients as they arrive at the reception and inquire…
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Client Relations Specialist, Quality Department
Responsibilities: Receive, document and promptly acknowledge client feedback, within set time limits Initiate evaluation and closure actions related to the feedback in liaison with appropriate stakeholders Maintain appropriate databases of client feedback Identify and escalate to the Chief Medical Officer feedback that portend risk to the organization Follow-up with relevant stakeholders to ensure all customers…
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Client Relations Specialist, Quality Department
Responsibilities: Receive, document and promptly acknowledge client feedback, within set time limits Initiate evaluation and closure actions related to the feedback in liaison with appropriate stakeholders Maintain appropriate databases of client feedback Identify and escalate to the Chief Medical Officer feedback that portend risk to the organization Follow-up with relevant stakeholders to ensure all customers…
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Patient Support Specialist Supervisor
The role We seek a highly motivated and experienced Patient Support Supervisor to lead a team of specialists in providing high-quality service and exceptional customer care to our patients. The successful candidate will be responsible for setting team performance targets, monitoring metrics, providing feedback, and coaching to team members, and developing and implementing training programs.…