Job Field: Sector in Customer Care , Internships / Volunteering
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Customer Care Intern
What you will do: Representing Watu Driving School Ltd and implementing the organization’s Customer Care plan within the assigned mandate Ensuring all onboarded clients are fully registered – T&C signed & Pdl/ Endorsement booked on NTSA system and promptly updating the same on the client database Manage inbound and outbound client calls on different aspects…
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Customer Experience Intern Accounts Intern
Job Summary Eastnat Ltd is inviting applications from qualified applicants to fill the Customer Service Intern position. Responsibilities include but not limited to providing existing and potential customers with exceptional services, identifying and providing solutions to customer needs, documenting and escalating feedback, collaborate customer queries & with team members to improve overall customer satisfaction. Experience…
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Client Services Assistant Internship
Responsibilities Effectively handle clients calls, queries and emails. Identify and communicate ways of enhancing customers experience. Build on the skills to handle clients complaints and resolve client issues effectively. Understand about KYC requirements and keep all relevant clients records and contact details safely. Assist in the preparation for external and internal client related meetings and…
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Loan Recovery Intern
The Loan Recovery Intern is responsible for the receivables risk management (RRM). This includes among others, Portfolio Management and Loan Workouts. Responsibilities Carrying out customer work-out, including the following work-out categories to be applied to customers in late repayment through calling clients who are in early non repayment categories. Ensure proper documentation of open loan…
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Customer Service & Contact Centre Department Legal Affairs Department Strategy, Compliance and Statistics Department HR & Administration Department (Hospitality & Catering Section) – 2 Posts Finance Department – 10 Posts Marketing and Communications Department Innovations and Solutions Development – 2 Posts
Duties & Responsibilities Act as a single point of contact for phone calls and emails from users. The assistant listens, logs and responds to customer enquiries, requests and complaints. Recognizing, documenting, and informing the supervisor regarding the trends in external customer calls. Anticipating potential needs or problems of customers. Following through on commitments made to…
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Customer Care Intern
Summary We are looking for an enthusiastic and motivated individual to join our team as an intern in Customer Care department. This internship offers a unique opportunity to gain hands-on experience in a fast-paced and customer-focused environment. As a Customer Care Intern, you will be an integral part of our team, assisting with various tasks…
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Service Centers Intern
Job Purpose/Mission We are seeking a motivated and detail-oriented Service Centers Intern to support the Service Centers Team Leader in overseeing operations across 56 service centers nationwide. This role will provide hands-on experience in managing day-to-day operations, analyzing performance metrics, and contributing to process improvement projects in a dynamic and growing solar energy company. Key Responsibilities Inventory Management: Help…
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Call Centre Intern | Islamic Investment Banking Portfolio Analyst – Global Markets Financial Advisor – Global Markets (Mombasa) Financial Advisor, Islamic Investment Banking (Mombasa) Financial Advisor – Global Markets (Nairobi) Financial Advisor, Islamic Investment Banking (Nairobi)
Job Overview: To cater for our Muslim clients and other ethical investors, Standard Investment Bank through its Islamic Investment Banking window, SIB Najah is seeking a Call Centre Intern to join our dynamic team. The ideal candidate will have a strong understanding of Islamic finance principles and regulations, coupled with excellent client service skills. As…
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Customer Experience Intern
Job Ref. No. JLIL245 Role Purpose The role holder will be stationed at the J-HUB office in Upper Hill and will serve as the first point of contact for visitors, clients, and employees. This role is integral to creating a positive and welcoming atmosphere, ensuring that all interactions reflect the company’s values and commitment to…
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Student Information System (SIS) Intern (Paid Internship)
ABOUT THE ROLE The role will be mostly remote with travel to our school campuses in Tatu and Athi from time to time. You will also need to have a personal laptop and access to internet connectivity. Key responsibilities for the role include: Addressing parental inquiries about the necessity of the requested information. Collecting parent…