Job Field: Sector in Customer Care , Internships / Volunteering
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Customer Success Intern
About the Customer Success Internship The Customer Success Intern will be involved in a proactive and client-focused approach, aiming to build long-term relationships and ensure clients feel supported throughout their insurance journey, responsible for handling questions, comments and complaints regarding the Incourage platform. Duration: Three (3) months Paid Internship Duties and Responsibilities Engaging in proactive…
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Service Centers Intern
Job Purpose/Mission We are seeking a motivated and detail-oriented Service Centers Intern to support the Service Centers Team Leader in overseeing operations across 56 service centers nationwide. This role will provide hands-on experience in managing day-to-day operations, analyzing performance metrics, and contributing to process improvement projects in a dynamic and growing solar energy company. Key Responsibilities Inventory Management: Help…
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Customer Care Intern
Summary We are looking for an enthusiastic and motivated individual to join our team as an intern in Customer Care department. This internship offers a unique opportunity to gain hands-on experience in a fast-paced and customer-focused environment. As a Customer Care Intern, you will be an integral part of our team, assisting with various tasks…
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Customer Service & Contact Centre Department Legal Affairs Department Strategy, Compliance and Statistics Department HR & Administration Department (Hospitality & Catering Section) – 2 Posts Finance Department – 10 Posts Marketing and Communications Department Innovations and Solutions Development – 2 Posts
Duties & Responsibilities Act as a single point of contact for phone calls and emails from users. The assistant listens, logs and responds to customer enquiries, requests and complaints. Recognizing, documenting, and informing the supervisor regarding the trends in external customer calls. Anticipating potential needs or problems of customers. Following through on commitments made to…
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Client Services Assistant Internship
Responsibilities Effectively handle clients calls, queries and emails. Identify and communicate ways of enhancing customers experience. Build on the skills to handle clients complaints and resolve client issues effectively. Understand about KYC requirements and keep all relevant clients records and contact details safely. Assist in the preparation for external and internal client related meetings and…
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Loan Recovery Intern
The Loan Recovery Intern is responsible for the receivables risk management (RRM). This includes among others, Portfolio Management and Loan Workouts. Responsibilities Carrying out customer work-out, including the following work-out categories to be applied to customers in late repayment through calling clients who are in early non repayment categories. Ensure proper documentation of open loan…
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Customer Experience Intern Accounts Intern
Job Summary Eastnat Ltd is inviting applications from qualified applicants to fill the Customer Service Intern position. Responsibilities include but not limited to providing existing and potential customers with exceptional services, identifying and providing solutions to customer needs, documenting and escalating feedback, collaborate customer queries & with team members to improve overall customer satisfaction. Experience…
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Customer Care Intern
What you will do: Representing Watu Driving School Ltd and implementing the organization’s Customer Care plan within the assigned mandate Ensuring all onboarded clients are fully registered – T&C signed & Pdl/ Endorsement booked on NTSA system and promptly updating the same on the client database Manage inbound and outbound client calls on different aspects…