Job Field: Sector in Customer Care , Internships / Volunteering
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Customer Care Agent Intern
Key Responsibilities: Customer Interaction: Respond promptly to customer inquiries via phone, email, live chat, and social media. Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution. Maintain a positive, empathetic, and professional attitude toward customers always. Problem Resolution: Identify and assess customers’ needs to achieve satisfaction. Troubleshoot and resolve customer issues accurately…
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Telesales Intern
What you will do: Call prospective customers and take them through the various Mogo products and terms (Car/Boda financing, Logbook loans etc) Advise prospective and current customers by answering questions and addressing concerns about mogo products Proactively work with leads to achieve loan issuance targets Answer customers’ questions and overcome objections Meet company expectations for…
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Customer Service Intern
What You’ll Do: Respond to vehicle owner inquiries with professionalism and care. Collaborate with our tech team to resolve issues and enhance user experience. Provide insights that help us refine and scale our operations. What We’re Looking For: A customer-first mindset with strong interpersonal skills. Interest in technology and the gig economy (no prior experience…
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Call Centre Intern
Job Overview: To cater for our investors, Standard Investment Bank through its Islamic Investment Banking window, SIB is seeking a Call Centre Intern to join our dynamic team. The ideal candidate will have a strong understanding of Islamic finance principles and regulations, coupled with excellent client service skills. As a Call Centre Intern, you will…
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Call Centre Agent (Intern)
We are looking for a call centre agent in more of an intern position. Someone who has passion in customer service with excellent communication skills and is willing to employ that in a fast paced environment and handle large volumes of calls in a day. This is a target based position and if this thrills…
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Customer Experience Internship Junior Claims Assessor – 3 Months Temporary Contract Finance Intern Payment Operations Intern Cloud Engineer – Medior
MAIN PURPOSE OF THE INTERNSHIP: Join us for a 3-6months program offering personal and professional growth as you work with experienced team members. We are looking for an intern to be part of our customer experience team. During this time, the intern is expected to learn to confidently and knowledgeably provide the full suite of…
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Customer Success Intern
Job Overview The Customer Success Intern will receive training to assist with inbound and outbound communication with customers. The intern will learn to direct customers to the appropriate team, help resolve customer issues, support customer retention efforts, and ensure a positive experience for customers interacting with Peach. Duties and Responsibilities Specifically, the Customer Success Intern…
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E-Commerce Operations Analyst intern
Job Summary: The E-Commerce Operations Analyst Intern will support the company’s operational efficiency by ensuring seamless tracking, customer service, and coordination of shipments. The intern will work closely with cross-functional teams to provide real-time updates, address client inquiries, and ensure smooth execution of e-commerce processes. Key Responsibilities System Monitoring and Reporting Identify and report issues…
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Customer Service Trainee
Overall Responsibility Receive, document, and resolve inbound requests from customers through all our inbound communication channels-voice, WhatsApp, social media, and chat on a daily basis. Financial None People None Key SMART Results for A-Player Success Poa customer experience is known across Kenya for being able to reached on any channel the customer needs to reach…
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Customer Success Intern
About the Customer Success Internship The Customer Success Intern will be involved in a proactive and client-focused approach, aiming to build long-term relationships and ensure clients feel supported throughout their insurance journey, responsible for handling questions, comments and complaints regarding the Incourage platform. Duration: Three (3) months Paid Internship Duties and Responsibilities Engaging in proactive…