Job Field: Sector in Customer Care , ICT / Computer
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Client Manager- Digital Network Services
The Client Manager displays strategic thinking capabilities, a high level of business acumen and deep knowledge of the latest trends in terms of technology sales methods and approaches. What you’ll be doing Key Responsibilities: Manages and grows relationships to drive expansion and renewals across all solution areas within assigned regional clients. Builds relationships and influences…
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Customer Experience Officer IV (Graphic Design) Central Office – Mg 12 (2 Posts)
This position will be reporting to the Manager, Customer Experience. The key duties and responsibilities will include: Conceptualize, design, and produce high-quality visual materials for various platforms, including social media, websites, email campaigns, advertisements, and print materials (brochures, posters, banners, etc.). Develop creative designs for internal and external communication, including presentations, reports, newsletters, and corporate…
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Customer Experience Officer
Key responsibilities: Identify and track customer experiences at all touchpoints of the business Identify customer service gaps and take deliberate steps to create positive experiences Utilize graphic design and photography skills to create compelling content that enhances the brand’s online presence Manage the business’ digital presence, communicating with customers through social media and the website…
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Customer Success Account Manager (CSAM)
Customer Relationship Management Learns customer engagement role and develops foundational relationships with key customer stakeholders (e.g., Information Technology Directors, Chief Technical Office [CTO], Chief Innovation Officer [CIO], Line-of-Business leaders) and technical professionals to enable quality solution delivery and health using partnership with other account team leaders (e.g., Account Executive, Account Technology Strategist) and with guidance…
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Customer Experience Officer
Key responsibilities: Identify and track customer experiences at all touchpoints of the business Identify customer service gaps and take deliberate steps to create positive experiences Utilize graphic design and photography skills to create compelling content that enhances the brand’s online presence Manage the business’ digital presence, communicating with customers through social media and the website…
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Customer Success Associate
We’re looking for a proactive and customer-oriented Customer Success Associate to join our dynamic team. This role focuses on onboarding new users, enhancing user experience, ensuring successful adoption of tech solutions, and providing exceptional support throughout the implementation process. Qualifications: Bachelor’s degree Strong understanding of IT systems, user experience and user design. At least 3…
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Customer Success Account Manager (CSAM)
As a Customer Success Account Manager (CSAM), you are the delivery leader in our account team and a strategic partner to our customers. You are responsible for execution against our Customer Success Contracts and orchestration of cross-functional programs that deliver customer value and enable transformational customer outcomes. This opportunity will allow you to accelerate your…
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Technical Support Engineer
About the job The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers’ technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate. Responsibilities Reproduce…
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Enterprise Customer Success Manager APAC
What your day will look like Onboard new customers and introduce them to our products and support processes. Products include Ubuntu Pro, MAAS, Landscape, OpenStack, Ceph, Kubernetes, data applications and many more. Elaborate and coordinate complex projects in interaction with developers, IT managers and decision makers from various industries. Collaborate with Sales, Field Engineering and…