Job Field: Sector in Customer Care , Human Resources / HR
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Customer Service Inbound Team Leader Customer Service Outbound Team Leader
Responsibilities for the Customer Service Team Leader Job To manage the inbound team answer calls and respond to emails handle customer inquiries both telephonically and by email research required information using available resources manage and resolve customer complaints provide customers with product and service information enter new customer information into system update existing customer information…
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Customer Lifecycle Team Leader
Position Reporting to: Head of Customer Experience Manages Others: Yes Titles & Number of Positions Managed: Billing & Retention Supervisor 4 Billing Executives 21 Retention Executives Job Purpose / Summary: Responsible for leading a team in the design, implementation and execution of strategies that drive customer retention, loyalty, share…
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People Analyst
Early-career professionals with 2-5+ years work experience and a demonstrated passion for helping both staff and clients achieve their full human potential. Location Bungoma, Kenya Duration Minimum 2-year commitment, full-time job. Job Description One Acre Fund began in Kenya and Kenya is now one of our largest and fastest-growing countries of operation. Our vision for…