Job Field: Sector in Customer Care
-
Assistant Manager – Customer Service BDM/Sales Executive- Nairobi BDM/Sales Executive – Mombasa
We’re seeking a detail-oriented and proactive Customer Service personnel to join our team. In this role, you’ll be the critical link between our operations and clients, ensuring seamless communication, timely updates, and exceptional service delivery. Roles & Responsibilities: Provide accurate and timely updates to clients on a daily basis. Ensure timelines are met at each…
-
Charging Station Attendants
The Charging Station Attendant (CSA) is stationed at the charging station level and plays a pivotal role in delivering seamless customer service to Ampersand’s customers, particularly moto riders. We are seeking customer-centric individuals dedicated to effortlessly contributing to Kenya’s rapidly expanding charging stations network. As a CSA, you will perform battery swaps efficiently and professionally,…
-
Customer Service Representative
Position Overview As a Customer Service Representative at Jubilee Feeds, you will play a key role in ensuring customer success by providing exceptional service and support. You will serve as the primary point of contact for customers, responding to inquiries, offering knowledgeable guidance to meet their unique needs, and collaborating closely with sales, production, and…
-
Field Services Manager
Mission Statement for the Role: To own all aspects of customer installation and field support services, whilst ensuring every customer has the best quality install & experience possible & best chance of being installed. Overall Responsibility: Responsible for Poa! customer installations and field-based support services; management of commercial & operational relationships with install & support…
-
Customer Excellence Lead (Technical Support)
Role Overview We are seeking a Customer Excellence Lead to ensure our customers receive timely and effective assistance. This role is ideal for someone with hands-on experience in resolving technical issues and managing customer relationships in a fast-paced environment. You will be responsible for providing technical support, onboarding clients, and ensuring a seamless user experience.…
-
Customer Excellence Lead (Technical Support)
Role Overview We are seeking a Customer Excellence Lead to ensure our customers receive timely and effective assistance. This role is ideal for someone with hands-on experience in resolving technical issues and managing customer relationships in a fast-paced environment. You will be responsible for providing technical support, onboarding clients, and ensuring a seamless user experience.…
-
Customer Excellence Lead (Technical Support)
Role Overview We are seeking a Customer Excellence Lead to ensure our customers receive timely and effective assistance. This role is ideal for someone with hands-on experience in resolving technical issues and managing customer relationships in a fast-paced environment. You will be responsible for providing technical support, onboarding clients, and ensuring a seamless user experience.…
-
Customer Excellence Lead (Technical Support)
Role Overview We are seeking a Customer Excellence Lead to ensure our customers receive timely and effective assistance. This role is ideal for someone with hands-on experience in resolving technical issues and managing customer relationships in a fast-paced environment. You will be responsible for providing technical support, onboarding clients, and ensuring a seamless user experience.…
-
Customer Service Representative
Overall Purpose: The job holder will be responsible for maintaining a professional, positive manner when talking with customers in-person, over the phone or by email. They may also need to handle customer complaints and provide discounts, free products or additional services to preserve customer loyalty. Duties & Responsibilities Process customer’s invoices, delivery notes, and other…
-
Customer Service Operations Associate – Updated – Updated – Updated – Updated
Our environment. We are a young, agile company going after a large opportunity and we aim to be the best technology-enabled logistics company in Africa. We are trying and testing new things which means that our environment is ambitious and unpredictable. A dynamic nature is required of each team member. We expect each Senga member to be…